Jobs in Thonotosassa Remote

Reports to: Eastern Operations Team Leader

Job Summary:

The General Manager is empowered with adequate authority to exercise the required duties and responsibilities of the position to ensure that all work performed meets or exceeds LX PANTOS AMERICA, INC. standards for safety, quality and productivity. This position requires excellent leadership skills along with the ability to facilitate and communicate the business workflow in a fast-paced distribution operation; oversee coaching and counseling of all associates and ensures a safe and productive work environment.

Key Responsibilities:

• Responsible for the administering of all Safety Programs and best practices. Actively supports AGM, and is also responsible for the local success of the DC Safety Committee program and incident reporting communication.
• Responsible for all warehouse operations and facilities
• Responsible for inventory and asset accountability and value
• Plan, organize, direct and control general operations within the distribution center
• Set up tools and resources for achieving Key Performance Indicators (KPI) metrics
• Oversee inventory control, shipping, and receiving operations to achieve performance goals and low damage levels
• Determine staffing needs.
• Direct and promote training, team building and communication
• Direct and oversee DC security and incident reporting protocol and safety programs.
• Direct and oversee all aspects of employee relations, including performance reviews and disciplinary issues, conducting performance reviews for GM’s direct reports and assuring OM, supervisors are conducting periodic reviews for their reports.
• Direct and oversee physical facility maintenance to provide a clean and safe working environment
• Plan and oversee correct equipment capacity for effective warehouse results.
• Oversee and enforce maintenance program for lift truck fleet.
• Direct and oversee warehouse supplies cost and required inventory levels to ensure smooth operation
• Report daily operational topics to Regional Operations Manager
• Oversees aspects of finance, assuring corporate accounting, budgeting and ensures purchasing procedures are implemented and controlled seeking our best pricing and structure.
• Direct and oversee development and maintenance of Standard Operating Procedures (SOP)
• Report KPI performance, accuracy, timing and damage results vs. standards.
• Coordinate and oversee employee training and development
• Promote open environment for employee feedback and suggestions for process improvement
• Research and verify root cause of charges for OSD

Education & Experience

• 5+ years of supervisory experience in distribution or manufacturing environment.
• 5+ years of experience in warehouse, logistics, or supply chain operations.
• High School Diploma or GED; BS/BA Degree preferred
• Proven success in maintaining quality, service, and client relationships in a high-paced setting.
• Strong leadership, analytical, problem-solving, and communication skills
• Experience working in team oriented, multi-shift environment.
• Proven competencies in MS Excel, Word, and Outlook.
• Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred.

Skill Requirements

• Skill in interpersonal communication.
• Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases.

Ability Requirements

• Ability to communicate logically, persuasively, and accurately, both orally and in writing.
• Ability to communicate on a one-to-one basis and before groups to obtain or provide information.
• Ability to work independently and complete assignments from minimal information or under general instructions.
• Ability to work under pressure of time and conflicting demands.
• Ability to develop and maintain effective working relationships with co-workers, supervisors, others.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• A large percentage of work time is spent in a warehouse where temperatures are hot or cold (seasonally) and noise level can be moderate to high.

Physical Requirements

• Ability to operate warehouse equipment for extended periods
• Frequent lifting and moving of materials up to 50 lbs
• Ability to stand, walk, bend, and reach throughout the work shift
• Ability to work in a warehouse environment with varying temperatures and operational conditions

Business Hours: Monday to Friday (8:00 AM – 5:00 PM EST)

Job Type: Full-Time, Exempt

Pay:

• Location: Plant City, FL (in person)

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm EST and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.

We are currently seeking dedicated insurance professionals to work in both Tampa Offices New Tampa: 17200 Commerce Park Blvd and Brandon: 9527 Delaney Creek Blvd for future insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.

What you'll do:

• Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
• Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
• Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
• Maintain required Property & Casualty license and state registrations.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent
• Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products
• Ability to prioritize and multi-task, while navigating through multiple business applications
• Ability to apply knowledge and understanding of insurance regulatory and compliance requirements
• Acquire Property & Casualty license and state registrations before hire (USAA provides licensing prep course, licenses and state exam fees up to three attempts.)

What sets you apart:

• 1 year of customer contact experience in a needs-based sales environment
• 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
• US military experience through military service or a military spouse/domestic partner

Salary: The hiring range for this position is:$45,010 - $46,010.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.