Information Technology Jobs in Tempe

O

Onsite Technical Program Manager – Data Center Construction & Infrastructure

✦ New

Salary not disclosed

Mesa, Arizona 1 day ago

Technical Program Manager – Data Center Construction

Mesa, AZ (Onsite – Local Only)

6–12 Month Contract

$90–$100/hr

Video Interviews → Final Onsite

We're looking for an experienced Technical Program Manager to lead ground‐up and brownfield data center construction for a major enterprise client. This is a hands-on, field‐driven role owning delivery from site prep to commissioning and turnover.

What You'll Do

Lead multi‐phase data center construction projects end‐to‐end
Drive scheduling, budgeting, risks, and change control
Manage daily onsite coordination with GCs, trades, cabling + security vendors
Oversee rack/stack, structured cabling, power/cooling readiness, and equipment logistics
Support Level 1–5 commissioning and ensure QA/QC across all trades
Ensure safety, compliance, security systems deployment, and documentation
Provide clear status updates, dashboards, and executive communication

What We're Looking For

5+ years data center construction or large‐scale infrastructure delivery
Strong experience across MEP, cabling, security systems, and commissioning
Proven success taking projects from pre‐con through operations handoff
Excellent onsite leadership, vendor management, and communication skills
Bachelor's in Engineering, Construction Management, or equivalent experience

Bonus Points

Hyperscale/cloud data center experience
Commissioning/IST and Tier‐level reliability experience
Familiarity with PM tools (Smartsheet, Primavera, MS Project, etc.)
Experience in prototype or fast‐changing environments

Not Specified

I

Industrial Project Manager (Fueling and Construction)

✦ New

🏢 Insight Global

Salary not disclosed

Phoenix, Arizona 1 day ago

POSITION: Industrial Project Manager (Fueling & Construction Projects)

LOCATION: Phoenix, AZ 85027

BASE SALARY: $150,000 per year

BENEFITS: Medical, Dental, Vision, PTO, 401(k), Life Insurance, Tuition Reimbursement, EAP

EMPLOYMENT TERMS: Direct-Hire/Permanent

MISC: There will be travel required for this position. Trips are usually for 4-6 weeks to locations including Las Vegas, Salt Lake City, Nashville, New Mexico and Washington D.C.

SUMMARY & OVERVIEW:

Insight Global is seeking to add an experienced Project Manager to our client's growing construction team. The individual will manage the pre-construction phase, construction phase, and closeout phases services for Fueling, Industrial, and Special Projects including fuel farms, pipelines, demolition, distribution systems and all related work. Oftentimes clients require the completion of special projects including miscellaneous facility upgrades and building improvements. The management and execution of these projects is a requirement of this Project Manager position as well. This is an excellent opportunity for individuals with well-rounded and multi-trade construction management experience. There will be travel required for this position, including Las Vegas, Salt Lake City, Nashville, New Mexico and Washington D.C.

QUALIFICATIONS & EXPERIENCE:

5+ years of project management experience in Fueling and Industrial related construction projects.
Proficiency in Primavera CPM Scheduling Programs (P6).
Proficiency in project budget management.
Proficiency in Procore software project management.
Experience managing multi-discipline crews and subcontractors on complex projects.
Willingness to travel.

Responsibilities:

Manage design team during initial design phase; identify design problems and recommend improvements.
Manage multiple trade vendors and subcontractors.
Monitor/control construction through administrative direction of on-site management.
Oversee management of financial aspects of projects & subcontract negotiations.
Procurement of equipment and materials; negotiation of purchase orders.
Identify, estimate, quote and negotiate changes to contracts.
Invoice and time sheet approval.
Facilitate staff development by serving as mentor and role model.
Act as mentor regarding safety to promote safety among peers and subordinates.
Establish project objectives, policies, procedures and performance standards.
Establish scope of work and resources required to successfully complete project.
Develop/manage relationships with existing and prospective clients - oversee proposals.

Compensation:

$150,000 base salary

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefits include:

-Comprehensive Medical, Dental, Vision, Life insurance

-401(k) program with match

-PTO

-Tuition Reimbursement

-Employee Assistance Program

-Flex Schedule

Not Specified

E

Data Scientist

✦ New

🏢 Enterprise Solutions Inc.

Salary not disclosed

Phoenix, Arizona 1 day ago

Data Scientist

Phoenix AZ (Hybrid).

Role Summary

Data Scientist responsible for translating business requirements into actionable insights, independently developing machine learning models, designing end-to-end MLOps pipelines, and ensuring AI governance and compliance for deployed solutions.

Must Have: Python, R , ML/OPS

Key Responsibilities

Gather and understand business requirements; convert them into analytical solutions aligned with business objectives.
Develop, validate, and optimize statistical, probabilistic, and traditional ML models independently.
Design and implement end-to-end MLOps pipelines including CI/CD (GitHub Actions) and cloud deployments using Kubernetes.
Manage model lifecycle including deployment, monitoring, retraining, and versioning.
Ensure AI governance, compliance, model documentation, explainability, and audit readiness for existing and new models.
Collaborate with onshore/offshore teams to ensure clear ownership and timely delivery.
Provide regular progress updates and present solutions to clients and stakeholders.
Mentor junior data scientists and promote best practices.

Not Specified

K

Technical Acquisitions Manager

✦ New

🏢 KP Aviation

Salary not disclosed

Mesa, Arizona 1 day ago

KP Aviation, a global supplier and acquirer of aftermarket aviation assets and components, is seeking a Technical Acquisitions Manager to support its expanding international portfolio. The Technical Acquisitions Manager plays a critical, cross-functional role in supporting and executing aircraft, engine, airframe, and component acquisitions while providing strong technical oversight throughout the acquisition lifecycle. This role bridges commercial strategy and technical execution, ensuring that all acquisition opportunities meet the company's financial, operational, and regulatory standards.

The Technical Acquisitions Manager partners closely with Acquisitions, Leasing & Trading, Product Line, Technical, Sales, and Finance teams to identify, structure, underwrite, and close asset transactions. In addition to leading technical due diligence and valuation support, this role mentors junior team members, supports continuous improvement initiatives, and contributes to the long-term growth and performance of the company's asset portfolio. The position requires a strong understanding of the aviation aftermarket, technical records, asset condition, and financial implications of acquisition decisions.

Remote or hybrid work options may be available based on location and experience.

Your role will take you to new heights, as you'll be tasked with these essential job responsibilities:

Support and execute acquisitions of aircraft, engines, airframes, and related components to support fleet operations and portfolio expansion.
Develop and execute acquisition strategies aligned with company investment objectives and financial targets.
Lead deal structuring, financial modeling, valuation analysis, and risk assessment for asset acquisitions.
Negotiate purchase agreements, technical conditions, and commercial terms to optimize deal value and minimize risk.
Conduct market research and competitive analysis to assess asset liquidity, demand, and long-term profitability.
Review and validate financial and technical models used for bids, ensuring accuracy and alignment with business goals.
Support the Vice President of Acquisitions in achieving annual acquisition targets and strategic initiatives.
Lead and oversee technical due diligence activities, including asset inspections, records audits, shop visit reviews, and redelivery conditions.
Collaborate with Technical and Product Line teams to optimize underwriting standards, asset configuration, and maintenance assumptions.
Ensure compliance with regulatory, operational, and technical requirements (FAA, EASA, OEM standards) throughout the acquisition process.
Provide expert technical input to acquisition decisions, including life-limited parts, maintenance status, and asset condition impacts.
Coordinate with internal and external stakeholders, including OEMs, MROs, lessors, and inspectors, during evaluation and acquisition phases.
Mentor and support junior acquisitions and technical team members as needed.
Drive continuous improvement initiatives across acquisition, technical review, and asset integration processes.
Maintain, develop, and implement robust technical standards, systems, and documentation processes related to asset acquisitions.
Provide regular updates and report to senior leadership on acquisition progress, risks, and outcomes.
Perform additional duties and projects assigned by management.

To succeed in this role, you'll need to have:

Strong technical knowledge of aircraft, engines, airframes, and components, including records audits and asset condition evaluation.
Demonstrated experience supporting or leading aircraft and engine acquisition transactions in the aviation aftermarket.
Ability to create, review, and interpret financial models supporting asset valuation, deal economics, and investment decisions.
Strong understanding of regulatory requirements, technical documentation, and compliance standards.
Proven ability to work cross-functionally and communicate effectively with executive leadership, technical teams, and external partners.
Strong negotiation, problem-solving, and decision-making skills in high-pressure, fast-paced environments.
Ability to represent the company professionally with industry stakeholders on a global scale.
Excellent written, verbal, and presentation skills.
High proficiency in Microsoft Office, particularly Excel-based financial and technical analysis.
Self-motivated, detail-oriented, adaptable, and capable of managing multiple priorities simultaneously.
Willingness and ability to travel as required for asset inspections, audits, and project support.
Demonstrated professionalism, accountability, and team-driven mindset aligned with company core values.

We significantly value our employees and believe in compensating each with a substantial benefits and compensation package including:

Generous Medical, Dental, Vision, Life and Short-Term Disability coverage (Employer pays 100% of employee premiums)
401(k) Plan with Employer Contribution
Profit Sharing and Bonus opportunities
Voluntary ancillary plans including Life Insurance, Accident and Hospital coverage
Paid Time Off and Paid Holidays

EXPORT CONTROL REQUIREMENTS:

This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

DRUG FREE WORKPLACE:

KP Aviation is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

BENEFITS:

At KP Aviation, we aim to provide a comprehensive compensation package that stands out in the industry, helping us attract, engage, and retain top talent. Our package includes competitive base pay, health, dental, and vision insurance, life and short-term disability coverage, a 401k/retirement plan, paid time off and holidays, and much more.

EQUAL OPPORTUNITY EMPLOYER:

KP Aviation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Not Specified

G

Heavy Civil Project Manager

✦ New

🏢 Global Edge Group

Salary not disclosed

Phoenix, Arizona 1 day ago

The Global Edge Consultants, LLC is an Equal Opportunity Employer. The Global Edge Consultants, LLC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Title: Heavy Civil Project Manager

Location: Phoenix, AZ

Type of Role: Direct hire

POSITION OVERVIEW:

We are seeking an experienced and driven Heavy Civil Project Manager to lead large-scale infrastructure projects from planning through completion. This role is responsible for managing all aspects of heavy civil and heavy highway construction projects including budgeting, scheduling, team leadership, and client coordination. The ideal candidate has strong experience managing complex infrastructure projects, overseeing field teams, and ensuring projects are delivered safely, on time, and within budget.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

• Manage the full lifecycle of heavy civil and heavy highway construction projects from planning through closeout

• Oversee projects typically valued at $10M+, ensuring delivery on schedule and within budget

• Develop and maintain CPM project schedules using Primavera P6

• Lead financial oversight including forecasting, budgeting, and cost control

• Develop and manage change order strategies and negotiations

• Coordinate with clients, subcontractors, design firms, and utility companies throughout the project lifecycle

• Provide leadership and direction to Superintendents, Project Engineers, and field teams

• Maintain strong client and stakeholder relationships throughout project execution

• Identify and mitigate project risks while implementing effective execution strategies

• Ensure projects meet quality, safety, and compliance standards

MINIMUM REQUIREMENTS:

Basic Qualifications

• 5–7+ years of heavy civil construction experience

• Proven experience managing large infrastructure projects valued at $10M+

• Strong expertise in project forecasting, budgeting, and cost control

• Experience using Primavera P6, Bluebeam, and Microsoft Excel

• Bachelor's degree in Civil Engineering or Construction Management

• Strong leadership skills with the ability to manage field teams and project stakeholders

• Authorization to work in the United States

The Global Edge Consultants, LLC is an Equal Opportunity Employer. The Global Edge Consultants, LLC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Not Specified

I

Data Annotator

✦ New

🏢 Insight Global

Salary not disclosed

Phoenix, Arizona 1 day ago

This is a contract, April-October, Monday through Friday 9:00-5:00, in office in Pheonix!

Required Skills & Experience:

Prior experience with data annotation specifically for video review
Strong attention to detail and ability to follow instructions
Comfortable working with video content for extended periods
Basic computer skills and ability to learn new tools quickly

Nice to Have Skills & Experience

Prior experience with Annotation Tools
Background in User Research

Job Description

Hiring detail‐oriented Data Annotators on-site in Phoenix AZ to review and annotate video content for research and data analysis projects.

Overview: In this role, you will accurately label and categorize video footage while ensuring high quality, consistency, and confidentiality.

Key Responsibilities

Review and analyze video recordings to identify, label, and annotate specific actions, objects, behaviors, or events according to project guidelines
Accurately tag and categorize video data using internal annotation tools and platforms
Ensure consistency, precision, and completeness of annotations across all assigned content
Identify errors, missing data, or inconsistencies and document findings as needed
Collaborate with project leads to resolve annotation questions or discrepancies
Maintain strict confidentiality and handle sensitive data in compliance with privacy and security requirements
Meet productivity and quality benchmarks while managing multiple annotation tasks

Not Specified

F

Freelance Sales Consultant

✦ New

Salary not disclosed

Phoenix, AZ 1 day ago

Freelance Sales Director Global Technology Staffing & Remote Workforce

Location: Phoenix, Arizona, United States.

Experience: 8+ Years

People Prime is a global talent solutions company specializing in helping organizations build high-performing technology teams through Remote hiring, Staff augmentation, and Offshore delivery models.

Headquartered in India, People Prime connects companies worldwide with highly skilled technology professionals across emerging and advanced digital domains. We enable organizations to scale faster by providing access to a curated network of experienced engineers, AI specialists, data professionals, and technology consultants who can work remotely or as part of distributed global teams.

People Prime focuses on enabling companies to hire high-quality remote technology talent from India, one of the world’s largest and fastest-growing technology talent markets. Through our strong recruitment ecosystem and technical screening process, we provide organizations with access to professionals across a wide range of digital and enterprise technologies.

Artificial Intelligence & Machine Learning: Machine Learning Engineers: Generative AI Engineers: Prompt Engineers: Natural Language Processing (NLP) Specialists: Computer Vision Engineers: AI Model Training & Fine-Tuning Experts
Data Engineering & Analytics: Data Engineers, Data Architects: Data Scientists: Big Data Specialists, Data Platform Engineers: Analytics & BI Professionals
Cloud & DevOps: Cloud Architects (AWS, Azure, GCP): DevOps Engineers: Platform Engineers, Kubernetes Specialists: Infrastructure Automation Experts
Software Engineering: Full Stack Developers: Backend Engineers: Frontend Engineers: Mobile Application Developers: Microservices & API Developers
Enterprise Platforms: SAP Consultants: Salesforce Experts: ServiceNow Professionals: ERP & Digital Transformation Specialists

Key Responsibilities:

• Identify and acquire new clients seeking technology staffing or remote engineering teams

• Generate opportunities for contract staffing, staff augmentation, and distributed engineering teams

• Develop relationships with technology companies, startups, and enterprise clients

• Present People Prime’s global talent and offshore delivery capabilities

• Build and manage a strong pipeline of staffing opportunities

• Collaborate with delivery and recruitment teams in India to fulfill client requirements

• Negotiate client contracts, rate cards, and service agreements

• Track hiring trends in AI, data engineering, cloud, and software development

Required Qualifications:

• 8+ years’ experience in IT staffing business development or recruitment sales

• Proven track record of generating staffing opportunities and closing new clients

• Strong network within technology companies, startups, or enterprise organizations

• Experience selling staff augmentation or contract staffing services

• Excellent communication, negotiation, and relationship management skills

Preferred Experience:

• Experience selling offshore technology talent or remote engineering teams

• Exposure to hiring in AI, data engineering, cloud, or software development domains

• Understanding of distributed workforce and remote hiring models

Success Metrics:

Success in this role will be measured by:

• New client acquisitions

• Remote staffing requirements generated

• Revenue from staffing engagements

• Successful onboarding of consultants

• Client retention and satisfaction

Performance expectation:

Minimum 4 Contract placements per month

Compensation:

USD 1500 Payable on Every AI/ Technology Contractor Successful onboarding ( Minimum 5 Onboards Expected Every Month )

6% of gross margin for the first 6 months of each engagement

Why Join People Prime:

• Sell high-demand global technology talent solutions

• Work with a scalable offshore delivery model with great cost advantage to clients

• High earning potential with strong commission structure

• Exposure to fast-growing sectors such as AI, cloud, and data engineering

• Opportunity to build long-term partnerships with global technology companies

temporary

Inside Senior Property Adjuster

🏢 Usaa

Salary not disclosed

Paradise Valley, AZ 2 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.
Serves as an informal resource for team members.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

High School Diploma or General Equivalency Diploma.
2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
Developing knowledge of residential construction.
Working knowledge of estimating losses using Xactimate or similar tools and platforms.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.
Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

Experience handling water loss claims including water mitigation, water loss estimating and reconciliation
Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)
Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)
Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)
Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
Proficiency in Xactimate (Level 1 and/or Level 2 certification)
Experience in a call center environment
Currently hold an active Adjuster License
Bachelor’s degree
US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified

Inside Property Adjuster

🏢 Usaa

Salary not disclosed

Paradise Valley, AZ 2 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.
Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

High School Diploma or General Equivalency Diploma.
1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims
Knowledge of estimating losses using Xactimate or similar tools and platforms.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.
Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.
Ability to prioritize and multi-task, including navigating through multiple business applications.
May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

1+ years relevant property adjusting claims of moderate complexity
Experience desk adjusting residential property claims to include water, roof, and personal property
File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)
Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)
Currently hold an active P&C Adjuster license
Experience working directly for a standard insurance carrier
Experience in a all center environment
US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.