Information Technology Jobs in Springfield Massachusetts Metropolitan

February 2026 Update GL-5/7 grade levels

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level)

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.

USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED.

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:>

• 
  
• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
  
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records;OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• 
  
• Make sound judgments and decisions in the use of firearms.
  
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
  
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages. 

Pay Starting at $15.75/Hour

• Talking with guests and addressing questions and concerns regarding park policies and procedures
• Resolving guest complaints in a friendly and professional manner
• Assisting guests with lost or misplaced season passes and operating the Six Flags Season Pass database
• Completing all required paperwork accurately
• Providing local area information and directions to guests
• Assisting with VIP Tours
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Assisting in other areas of the Admissions department, including ticket taking, ticket selling, season pass processing, and toll operations
• Performing other incidental and related duties as required and assigned

• Strong written and verbal communication skill in English
• Analytical problem-solving skills
• Positive attitude
• Superior phone etiquette
• Ability to work independently with little supervision
• Proficiency in computer skills including but not limited to Microsoft Office Programs and ability to learn new computer systems quickly
• Sense of fun!
• Willing to work in a high performance team environment
• Willing to work a flexible schedule, including evenings, weekends, and holidays
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• 18 years old or older

Six Flags Entertainment Corporation is the world’s largest regional theme park company with over 42 parks across North America. For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks, and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages. 

Pay Starting at $18.50/Hour

• Supporting and up-holding the mission, goals and objectives of the Six Flags New England Safety Department
• Providing quality basic life support care to include all Basic Life Support (BLS) skills on patients in the pre-hospital setting as indicated by state law, statewide protocol, regional policy and procedure and the Standard Operating
• Guidelines set forth by the Six Flags New England First Aid Policies and Procedures manual
• Interacting with other EMS, Fire, and Police services as required to promote patient care and transportation
• Complying with Departmental requirements regarding documentation, data input, and information handling
• Perform minor vehicle maintenance (fuel, fluids, air, wash vehicles etc.) on all vehicles as required
• Responding and assisting as needed or directed in the Six Flags New England Emergency Response Guide
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Assisting in other areas of the Safety Department
• Performing other incidental and related duties as required and assigned

• Current Massachusetts EMT Certification
• Current Basic Life Support Healthcare Provider CPR card
• Current MA licensed driver without serious moving violations
• Strong work ethic, attention to detail, and organizational skills
• Ability to interact in a professional and positive manner with large groups of people
• Friendly, outgoing personality, and the ability to address guest concerns
• Willing to work in a high-performance team environment
• Willing to work a flexible schedule, including evenings, weekends, and holidays
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• 18 years old or older

Six Flags Entertainment Corporation is the world’s largest regional theme park company with over 42 parks across North America. For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks, and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages. 

Pay Starting at $18.50/Hour

• Supporting and up-holding the mission, goals and objectives of the Six Flags New England Safety Department
• Providing quality basic life support care to include all Basic Life Support (BLS) skills on patients in the pre-hospital setting as indicated by state law, statewide protocol, regional policy and procedure and the Standard Operating
• Guidelines set forth by the Six Flags New England First Aid Policies and Procedures manual
• Interacting with other EMS, Fire, and Police services as required to promote patient care and transportation
• Complying with Departmental requirements regarding documentation, data input, and information handling
• Perform minor vehicle maintenance (fuel, fluids, air, wash vehicles etc.) on all vehicles as required
• Responding and assisting as needed or directed in the Six Flags New England Emergency Response Guide
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Assisting in other areas of the Safety Department
• Performing other incidental and related duties as required and assigned

• Current Massachusetts EMT Certification
• Current Basic Life Support Healthcare Provider CPR card
• Current MA licensed driver without serious moving violations
• Strong work ethic, attention to detail, and organizational skills
• Ability to interact in a professional and positive manner with large groups of people
• Friendly, outgoing personality, and the ability to address guest concerns
• Willing to work in a high-performance team environment
• Willing to work a flexible schedule, including evenings, weekends, and holidays
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• 18 years old or older

Our Washdown team helps the park shine from behind the scenes! You might not be seen by the guests, but you definitely affect their day be ensuring our midways and patios are spotless at the start of their day. Your attention to detail ensures our park is clean no matter the crowd size!

Pay Starting at $16.10/Hour

• Identifying and reacting to detailed areas both behind the scenes and in Guests’ view in order to maintain a clean and safe work environment
• Searching for trash, cigarette butts, debris, and graffiti to be removed
• Sweeping park streets, walkways, and attraction areas with broom and collect rubbish with a dustpan
• Utilizing a leaf blower to clear the midways of debris
• Driving a sprayer truck to wash all park surfaces
• Scrubbing problem areas in the midway
• Hosing down back areas and patios when necessary
• Wiping down all trash receptacles, table tops and counters
• Assisting in other areas of the Park Services Department
• Performing other incidental and related duties as required and assigned

• Ability to complete tasks with little supervision and work independently
• Valid driver’s license, with a clear driving record
• Strong work ethic, attention to detail, and commitment to safety
• Ability to handle multiple tasks at one time with efficient use of time
• Able to work shifts begin at 5am
• Willing to work a flexible schedule, including evenings, weekends, and holidays
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• 18 years old or older

Our Park Services House Keeper works to keep the park clean from behind the scenes! You'll support the team on the backend, by keeping employee work areas and offices ready to go. Your attention to detail helps to ensure a friendly and welcoming enviroment for everyone.

• Supporting the Six Flags Mantra – Friendly, Clean, Fast, and Safe Service
• Regularly inspecting behind-the-scenes areas for cleanliness and safety issues
• Sanitizing and cleaning office/restroom facilities, including but not limited to trash receptacles, sinks, toilets, mirrors, stalls, lights, vents, counters, walls and floors within the assigned area
• Emptying and replacing liners in trash receptacles and restock toiletries as needed
• Transporting waste to designated compactor areas, adhering to the park’s waste policies
• Respond promptly to and clean up any biohazard or vomit spills using appropriate materials and PPE
• Enforce and comply with all Six Flags New England policies and procedures, including health and safety protocols
• Assist other areas of the Park Services Department as needed
• Perform additional duties as assigned by the Park Services Leadership team

• Strong work ethic, attention to detail, and a commitment to safety
• Ability to interact in a professional and positive manner
• Able to work 3-5 days per week (no weekends)
• Friendly, outgoing personality, and the ability to address guest concerns
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• 18 years old or older
• Willing to work a flexible schedule of at least 24/hours per week
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
• Valid driver’s license with a clear driving record

Hungry for a great job with filling experience? If you love good food (who doesn’t?), you’ll crave being surrounded by the flavors of Six Flags New England as part of our food and beverage team. Whether you’re preparing, serving, or selling food for restaurants, outdoor carts, or catered outings, you’ll enjoy amazing perks and have fun both inside and outside the kitchen.

Pay Starting at: 16/17 Years of Age: $15.00/Hour or 18 and older: $16.28/Hour

• Providing an enjoyable and friendly experience to Six Flags guests
• Preparing or closing food locations based on location procedures
• Addressing guest questions and concerns
• Greeting and interacting with guests as they come to your location
• Taking guests’ orders, offering suggestions and upsells about different menu items
• Feeding hungry guests promptly and satisfy growling stomachs with fresh, made-to-order food
• Operating Point of Sale (POS) cash registers, processing transactions and discounts
• Preparing a wide variety of food items from double bacon cheeseburgers and ice-cold soft drinks to delectable funnel cake sundaes and more
• Filling condiment dispensers, wiping down tables, washing dishes, and keeping all areas clean and safe for guests
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Assisting in other areas of the Food & Beverage Department

Performing other incidental and related duties as required and assigned

• Ability to work in an environment as fast-paced as our coasters
• Strong work ethic and commitment to the Six Flags mantra
• Friendly, outgoing personality inviting guests to your station
• Ability to work with a team to relay food orders as needed
• Positive attitude to make guests excited about their meal
• Have a passion for delicious food
• Sense of fun!
• Must be 16 years or older
• In foods you must be able to stand, walk, stoop, bend, and reach throughout your shift
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Must be able to work a flexible schedule, including weekends, nights, and holidays

Six Flags Entertainment Corporation is the world’s largest regional theme park company with over 42 parks across North America. For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks, and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages. 

Pay Starting at $25.00/Hour

• Performing audits and inspections as directed by the Safety Department management
• Supporting and up-holding the mission, goals, and objectives of the Safety Department
• Providing quality basic life support care to include Basic Life Support (BLS) skills and Advanced Life Support (ALS) skills on patients in the pre-hospital setting as indicated by the MA Office of Emergency Medical Services regional and local treatment protocols, as observed or indicated on the BLS Patient Care Report
• Interacting with other EMS, Fire, and Police services as required to promote patient care and transportation
• Complying with departmental requirements regarding documentation, data input, and information handling
• Responding and assisting as directed in the Six Flags New England Emergency Response Guide
• Performing minor vehicle maintenance (fueling, fluid checks, air, washing, etc.) as required
• Enforcing all Six Flags New England policies
• Assisting in other areas of the Safety Department
• Performing other incidental and related duties as required and assigned

• Current Massachusetts EMT – Paramedic Certification
• Current Advanced Life Support card
• Current MA licensed driver without serious moving violations
• Ability to interact in a professional and positive manner with large groups of people
• Friendly, outgoing personality, and the ability to address guest concerns
• Current MA licensed driver without serious moving violations
• Willing to work in a high performance team environment
• Willing to work a flexible schedule, including evenings, weekends, and holidays
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• 18 years old or older

Ready for a job that will throw you for a loop? Drop into our ride operations team and twist your way to success. Whether you’re launching coasters or safely loading them, you’ll be the one to make the thrills come alive!

Starting Pay:

Ride Attendant (16/17 years of age): $15.00/Hour 
Ride Operator (18 or older): $15.50/Hour 

• Providing guests with a safe and enjoyable ride experience
• Entertaining guests and calming their nerves as they board our world-class rides and attractions
• Controlling buttons and switches to launch attractions out onto the ride course
• Ensuring the overall safe operation of your assigned ride or attraction
• Making sure seat belts are tight, loose items are secure, and lap bars are locked to keep guests safe
• Enforcing rider restrictions and ensuring guest meet the height requirements
• Assisting guests in and out of ride vehicles and cycle through the line with a safe sense of urgency
• Keeping ride patios, queue lines, and midways clean and looking great
• Acting as a first responder to ride emergencies to keep guests calm
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Assisting in other areas of the Rides Department
• Performing other incidental and related duties as required and assigned

• Ability to work in an environment as fast-paced as our coasters
• Ability to pass ride certification tests
• Strong attention to detail and commitment to safety
• Friendly, outgoing personality inviting guests to your boarding station
• Positive attitude to make guests excited about their ride
• Ability to remain calm in stressful situations
• Must be 16 years or older
• Willing to work flexible hours, including nights, weekends, and holidays
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc

Six Flags Entertainment Corporation is the world’s largest regional theme park company with over 42 parks across North America. For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks, and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages. 

• Assisting in maintaining facilities and landscape areas to its highest level
• Assisting in landscape installations
• Working in a safe and efficient manner
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Assisting in other areas of the Landscaping and Maintenance Departments
• Performing other incidental and related duties as required and assigned

• Must be at least 18 years of age
• Previous landscape experience required
• Available to work early morning and night shifts
• Valid drivers license and safe driving record
• Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language

For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks, and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages. 

• Testing the pool-water hourly and as required and make any necessary adjustments in water chemistry to the specification’s required by Massachusetts Health Codes.
• Maintaining the filtration/circulation systems, including regular backwashing of the filter media and cleaning of the hair & lint strainers and skimmer baskets.
• Assist with general maintenance projects that include, but not limited to, painting, concrete repairs, landscaping and pressure washing.
• Maintaining the general pool area, and making any necessary minor repairs to insure the safety of the public
• Informing the Senior Water Technician when supplies and chemicals are needed
• Taking appropriate steps in the event of a shut-down due to weather or other unplanned conditions
• Performing daily opening, operating, and closing procedures
• Taking ownership of job and pride in the area
• Acting professionally at all times
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Assisting in other areas of the Maintenance Department
• Performing other incidental and related duties as required and assigned

• At least 18 years of age
• Excellent communication skills, both written and verbal
• Willingness to work in outside weather conditions to include extreme temperatures, wet and humid weather or airborne particles
• Some mechanical knowledge and background of pool maintenance preferred
• Willingness to learn about pool maintenance

Other Functions: All other duties assigned or necessary to support the park as a whole.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.

Get wet, get paid! Splash into success as part of our amazing Aquatics team this summer. Whether you’re watching over the wave pool or loading slide tubes, you’ll be on the frontline keeping our guests safe. Soak up amazing benefits and make money while getting your summer tan! Apply now and apply the sunscreen later.

Pay starting at $15.00/Hour

• Keep a close eye on swimmers enjoying our many exciting water attractions
• Act as a first responder to keep guests safe
• Calculate the proper dispatch interval between riders
• Provide guests with a safe and enjoyable experience
• Ensuring that all Guests meet all rider requirements for each attraction
• Ensuring that all Guests ride the attraction appropriately
• Calculating the dispatch interval for each rider
• Maintaining a safe and clean work environment, by effectively managing attractions and grounds
• Achieving and maintaining a certification to effectively operate all waterpark attractions
• Adhering to bio-hazardous waste disposal procedure, and perform all related duties in compliance with fecal matter exposure policy
• Remaining at a “Test-Ready” competency level of skills once certified
• Assisting in other areas of the Aquatics Department
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Performing other incidental and related duties as required and assigned

• Ability to work in an environment as fast-paced as our water slides
• Willing complete and maintain Ellis and Associates training and certification
• Pass ride certification tests with 100% accuracy
• Understand basic rescue techniques, first aid, and CPR
• Strong attention to detail, not easily distracted, and commitment to safety
• Friendly, outgoing personality
• Positive attitude to make guests excited about their ride or swim
• Must react well in stressful and emergency situations
• Must be 16 years or older (Can be 15 year of age for lower attendant)
• Able to work a flexible schedule, including weekends and holidays
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.

Our Park Services team helps the park shine! You’re constantly on the move, leaving areas clean as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you’ll be right in the center of the action and help keep everything guest ready.

Pay Starting at $15.00/Hour 

• Regularly inspecting behind-the-scenes and guest facing areas for cleanliness and safety concerns
• Continuously sweep park’s midways and attraction areas using a broom, collecting debris and trash with a dustpan while walking through the assigned section
• Sanitizing and cleaning all park fixtures, including but not limited to: trash receptacles, sinks, toilets, mirrors, stalls, lights, vents, counters, tables, walls and floors within an assigned area
• Engaging with guests by greeting them and addressing any questions and concerns
• Emptying and replacing liners in trash receptacles and restock toiletries as needed
• Transporting waste to designated compactor areas, adhering to the park’s waste policies
• Responding promptly to and clean-up of any biohazard or vomit spills using appropriate materials and PPE
• Assisting in other areas of the Park Services Department
• Enforcing all Six Flags New England policies, including health and safety protocols
• Performing other duties as assigned or necessary to support Six Flags New England

• Friendly, outgoing personality interacting with large groups of people
• Ability to work in an environment as fast-paced as our coasters
• Strong attention to detail
• Ability to complete tasks with little supervision and work independently
• Ability to handle multiple tasks at one time with efficient use of time
• Ability to perform repetitive cleaning duties
• Must be 16 years and older
• Must be able to work in all weather conditions
• Able to wear Personal Protective Equipment 
• Willing to work flexible hours, including nights, weekends, and holidays
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.

We strive to provide a safe and fun environment for all those we come to our park. With your commitment to safety, you’ll patrol our park and parking lots, and control metal detectors, checking everything from guests’ bags to employee badges. You’ll protect our team and our property – all while securing valuable law experience and rewarding benefits.

Pay Starting at $17.00/Hour

• Interacting with guests providing directions and assistance
• Protecting employees, guests, and company property
• Controlling park access, checking vehicle permits and scanning ID badges for team members, vendors, and contractors
• Patrolling and inspecting assigned areas of the park
• Keeping unauthorized personnel out of restricted areas
• Greeting and screening entering through metal detection and check their bags for prohibited items
• Rapidly responding to active alarms, first aid, and other emergency situations
• Monitoring all areas for safety hazards, including fire, theft, and vandalism
• Maintaining ride queue lines, sending line jumpers to the back to ensure an efficient boarding process
• Writing detailed reports of damage, incident logs, and security records
• Apprehending violators, including on-foot pursuits when necessary
• Escorting guests and team members as needed for assistance and protection
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Assisting in other areas of the Security Department
• Performing other incidental and related duties as required and assigned

• Ability to work in an environment as fast-paced as our coasters
• Professional demeanor and ability to interact in a positive manner
• Strong attention to detail
• Cautious and reliable nature
• Ability to remain calm in emergency situations
• Excellent verbal and written communication skills
• Commitment to a safe environment
• Must be 18 years or older
• Able to lift, carry, and balance heavy loads
• Physical qualifications to stand, walk, stoop, bend, and reach throughout your shift
• Willing to work flexible hours, including nights, weekends, and holidays
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.

Get wet, get paid! Splash into success as part of our amazing aquatics team this summer. Whether you’re watching over the wave pool or loading slide tubes, you’ll be on the front line keeping our guests safe. Soak up amazing benefits and make money while getting your summer tan! Apply now and apply the sunscreen later. 

Pay Starting at $17.00/Hour

We will be hosting a lifeguard hiring event on March 28, 2026 from 10-4pm at our HR Office! We will be hosting walk-in interviews, meet and great with our Aquatics team, and same day processing! 

The HR Office is located at 1756 Main Street in Agawam, MA

• Maintaining constant vigilance and supervision of guests in Hurricane Harbor water park
• Recognizing and managing aquatic emergencies by utilizing skills taught by Ellis & Associates ILTP
• Assisting guests with questions concerning rides, directions, and policies
• Remaining at a “Test Ready” skill level at all times
• Adhering to all policies, practices, and procedures outlined in the Ellis & Associates ILTP program
• Adhering to bio-hazardous waste disposal procedures, and perform all related duties in compliance with fecal matter exposure policy
• Attending weekly-scheduled in-service training sessions
• Assisting in other areas of the Aquatics Department
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Performing all other incidental and related duties as required and assigned

• At least 16 years old
• Must successfully complete the Ellis & Associates Special Facilities lifeguard course and once completed, may work in any lifeguard capacity within Hurricane Harbor
• Must be able to swim 200 yards in 15 minutes, retrieve a 10-pound brick from the bottom of a pool, tread water for two minutes, and lift yourself out of the pool
• Willing to work flexible hours, including nights, weekends, and holidays
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.

With your skill and talent, you’ll bring our various stage shows to life as we aim to entertain our guests in all aspects of their visit! From executing a dance number to delivering a line just right, you’ll bring the entertainment value our guests seek. With over 42 parks across North America, our commitment is to deliver fun, excitement, and memories that will last a lifetime.

Pay Starting at $15.50/Hour. 

• Creating and/or impersonating licensed and non-licensed characters
• Learning and memorizing scripts, dialogue, choreography, and blocking
• Maintaining show consistency and executing each performance as directed
• Interacting and engaging with guests to create a fun and enjoyable experience
• Maintaining “show illusion” and belief of character at all times for our guests
• Caring for and maintaining upkeep of costumes, props, and accessories
• May require specific costuming and makeup
• Appearing at off property events
• Maintaining a clean and safe work environment
• Enforcing all Six Flags New England policies
• Assisting in other areas of the Entertainment department.
• Performing other incidental and related duties as required and assigned

• Previous dancing, singing and/or acting experience
• Strong acting personality and presence, and ability to relate to children and families well
• Strong work ethic, attention to detail, and a commitment to safety
• Ability to interact in a professional and positive manner
• Ability to work independently with little supervision
• Ability to sit, stand, or walk for long periods of time in costume
• Sense of fun
• Willing to work a flexible schedule, including evenings, weekends, and holidays
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• 16 years old or older

The Opportunity

The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual’s core collaboration and productivity platforms—including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian—with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility.

The Team

You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization.

The Impact:

• Develop and execute a 1–3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows
• Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics)
• Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies
• Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives
• Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian
• Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization
• Optimize licensing, usage, and cost efficiency through data-driven insights and automation
• Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities
• Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption
• Lead change management efforts to drive user engagement and maximize ROI from platform investments
• Manage, coach, and motivate a global team while building a strong, diverse talent pipeline
• Manage vendor relationships and external partnerships
• Execute operational strategy with latitude in day-to-day decision-making
• Implement short- to medium-term strategies (1–3 years); contribute to broader strategic planning
• Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees

The Minimum Qualifications

• Bachelor’s degree in Technology, Business, or related field
• 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles
• Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian)
• Deep understanding of AI technologies and their application in enterprise environments
• Experience leading platform modernization and AI transformation initiatives
• Strong financial acumen with experience managing large-scale budgets
• Exceptional communication, stakeholder management, and strategic planning skills
• Authorized to work in the U.S.

The Ideal Qualifications

• Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot)
• Familiarity with agile, DevOps, and product management methodologies
• MBA or advanced degree in a relevant field
• Excellent facilitation, collaboration, and change management skills
• Strong financial acumen and data-driven decision-making
• Ability to work across all organizational levels and in complex environments
• Global travel flexibility and self-driven work ethic
• Excellent written and communication skills
• Ability to multitask, solve problems resourcefully, and work well under pressure
• Experience with strategic planning, business development, or stakeholder management

#LI-MC1

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*

ABOUT THIS JOB

***THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***

As an Information Technology Specialist, you’ll manage, maintain, process, and troubleshoot military computer systems and operations. You’ll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You’ll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. 

Skills you’ll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!

REQUIREMENTS

• 10 weeks of Basic Training
• 20 weeks of Advanced Individual Training
• U.S. Citizen
• 17 to 34 Years Old
• High School Diploma or GED
• Meet Tattoo Guidelines
• No Major Law Violations
• No Medical Concerns

BENEFITS

The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you’ll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.

• Paid Training and credentialing to strengthen your skillsets
• Monthly salary (based off pay grade and time in service)
• Housing and meal allowance for full-time Soldier
• 30 days paid annual vacation
• 401(K) type savings plan
• Full-coverage medical and dental insurance for Soldiers and immediate family member
• Paid tuition opportunities to continue your education
• Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties