Jobs in Sherman Oaks, CA

Position: Customer Support Associate (On-site LA)

Compensation: Base Pay: $23.00–$26.00/hour + Uncapped bonus earning potential

Target Total Compensation (TTC): Top performers consistently exceed $36.40 per hour (reflecting a 40%+ increase over base pay).

Location: North Hollywood, CA

Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand in North Hollywood, LA. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.

Responsibilities:

• Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
• Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
• Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
• Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
• Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
• Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.

Ideal Profile:

• 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
• Master of professional communication with ability to command high volume inquiries
• Fast and accurate typist: 50+ WPM required
• Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
• Excited by technology and sees AI as a partner that enhances skills

The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.

Your Total Compensation & Benefits

Compensation:

• Base: $23–$26/hour + unlimited and uncapped bonus earning potential

Health & Protection:

• Comprehensive medical, dental, and vision insurance

Time Off:

• Generous Paid Time Off (PTO) + US Public holidays

Work Environment:

• Access to AI-native tool stack
• Learning & development opportunities
• International team collaboration (14+ nationalities)

Other Benefits:

• 401(k) with Company Match
• Free Puffy mattress after 6 months
• $1,000 Puffy/Halo Board store credit after 1 year

Ready to Shape Your Story?

Click "Apply" and take the first step.

Job Title: Marketing & Operations Associate (Startup All-Rounder)

Location: Los Angeles, CA (Hybrid: In-Office with Some Remote Flexibility)

Company: CORTS

About CORTS

CORTS is a female-founded performance wear brand redefining sport and style for the next generation of female athletes. Built at the intersection of performance, fashion, and culture, CORTS exists to empower female athletes in competition and everyday life.

We are an early-stage, high-growth startup building something iconic. Our team operates fast, thinks creatively, and executes with precision. Every team member plays a critical role in shaping the brand.

Role Overview

This is not a traditional assistant role.

We are looking for a hungry, proactive, and versatile team member who wants to be deeply involved in building a startup from the inside.

As a Marketing & Operations Associate, you will work directly with and report to the Marketing Director and CEO, supporting key initiatives across:

• Marketing
• Social media
• Influencer & athlete partnerships
• Brand activations
• Operations
• General business needs

This role is ideal for someone who thrives in a fast-paced, high-performance environment, is eager to work hard, and wants hands-on experience building a brand from the ground up.

No two days will be the same.

Responsibilities

Marketing & Social Media

• Assist in planning, creating, and executing social media content
• Support content shoots, campaigns, and brand activations
• Help manage athlete, influencer, and ambassador relationships
• Assist with community engagement, DMs, and customer interactions
• Coordinate marketing calendars and campaign timelines

Operations & Startup Support

• Support day-to-day business operations across departments
• Help coordinate photoshoots, events, pop-ups, and launches
• Assist with product launches and logistics
• Manage administrative and organizational tasks as needed
• Help ensure projects move quickly and efficiently

General Startup Support

• Jump in wherever needed
• Help solve problems and improve processes
• Be a reliable, proactive right hand to leadership

Who You Are

• 1–3 years of experience in a startup, marketing, social media, or operations role preferred
• Extremely hardworking and dependable
• Highly organized and detail-oriented
• Proactive self-starter who takes initiative
• Thrives in fast-paced, high-growth environments
• Positive attitude and team-first mentality
• Comfortable wearing multiple hats
• Strong communication skills
• Passion for sports, fashion, fitness, or culture is a plus

Bonus if you have experience with:

• Social media management (Instagram, TikTok)
• Content creation or production
• Influencer or athlete partnerships
• Shopify, Klaviyo, or similar tools
• Startup environments

This Role Is For Someone Who:

• Wants to build something meaningful
• Is excited to work hard and grow fast
• Is not afraid to take ownership
• Wants real responsibility early in their career
• Is excited to be part of a startup journey

What We Offer

• Direct access to founders and leadership
• Massive learning and growth opportunity
• Hands-on experience building a high-growth brand
• Fast-paced, entrepreneurial environment
• Competitive compensation

How to Apply

Please send your resume and a brief note on to :

• Why you want to work at CORTS
• Why you’d be a great fit for this role

About Us

KWAME ADUSEI is a globally recognized luxury fashion house dedicated to craftsmanship, innovation, and timeless design. Our collections embody sophistication and style, and we pride ourselves on delivering an unparalleled client experience. We are seeking a passionate Luxury Sales Associate to join our team, someone who embodies our brand values and possesses a deep understanding of luxury clientelling.

About the Role

As a Luxury Sales Associate, you will be responsible for delivering a personalized shopping experience, building strong client relationships, and achieving sales targets. This is a commission based role, and your expertise in clienteling within the luxury industry for a minimum of two years will be crucial in cultivating a loyal client base while upholding our brand’s standard of excellence.

Key Responsibilities:

• Client Relationship Management & Clienteling
• Develop and maintain long-term relationships with high-net-worth clients through proactive clienteling strategies.
• Leverage CRM tools to track client preferences, purchase history, and special occasions for personalized outreach.
• Proactively engage with clients via appointments, private shopping experiences, and follow-ups to enhance brand loyalty.
• Provide expert styling advice and product knowledge to curate a bespoke shopping experience.

• Sales & Performance
• Meet and exceed individual and store sales goals by leveraging client relationships and offering outstanding service.
• Drive revenue by upselling and cross-selling across categories, ensuring clients experience the full brand offering.
• Demonstrate an in-depth understanding of product details, craftsmanship, and brand storytelling.
• Actively participate in VIP events, trunk shows, and brand activations to engage with new and existing clientele.

• Brand Representation & Store Operations
• Maintain a polished and professional appearance that reflects the brand’s luxury image.
• Uphold visual merchandising standards, ensuring the boutique remains an inviting and luxurious space.
• Collaborate with the team to ensure seamless store operations, including inventory management and loss prevention.
• Stay informed on industry trends, competitor brands, and client preferences to anticipate market needs.

Qualifications

• Minimum of 2 years of clienteling experience within the luxury industry (fashion, accessories, jewelry, or similar).
• Proven track record of building and maintaining a luxury client book.
• Strong understanding of high-touch customer service and luxury buying behavior.
• Exceptional communication and interpersonal skills, with the ability to engage clients confidently.
• Passion for luxury fashion, styling, and craftsmanship.
• Proficiency in CRM tools, client tracking, and digital communication platforms is preferred.
• Ability to work a flexible schedule, including weekends and holidays, as needed.

We value people who want to learn, improve systems, and grow with the company.

Store Planner

Location: Velvet Corporate Office

Reports To: EVP – Global Planning and Strategy

Position Summary

The Store Planner is responsible for ensuring that store inventory levels are aligned with each location’s sales potential, productivity, and trends. This role builds and manages store‑level plans, partners closely with Merchandise Planning, Allocation, Replenishment, and Store Leadership, and plays a critical part in optimizing inventory to maximize sales, margin, and customer experience.

The ideal candidate is highly analytical, detail‑oriented, and comfortable working cross‑functionally in a fast‑paced, data‑driven environment.

Key Responsibilities

Store Planning & Forecasting

• Develop and maintain store‑level sales, inventory, and receipt plans that support company financial goals.
• Analyze historical performance, current trends, and store attributes to determine optimal inventory levels by location.
• Identify opportunities to improve productivity, reduce overstock, and support regional and store‑specific needs.
• Partner with Merchandise Planning to ensure store plans align with category strategies and financial targets.

Inventory Optimization

• Monitor store inventory levels to ensure alignment with sales trends, capacity, and productivity.
• Recommend inventory shifts, rebalances, and replenishment strategies to maximize sales and minimize stockouts or excess.
• Collaborate with Allocation and Replenishment to execute inventory strategies that support both pre‑season and in‑season plans.
• Provide insights into store clustering, grading, and capacity to support more accurate planning and allocation.

Business Analysis & Reporting

• Deliver weekly and monthly reporting on store performance, inventory health, and key KPIs.
• Analyze store trends and identify risks and opportunities at the location, region, and chain level.
• Present findings and recommendations to cross‑functional partners and leadership in a clear, actionable format.

Cross‑Functional Partnership

• Work closely with Merchandise Planning, Allocation, Replenishment, Store Operations, and Merchandising to ensure alignment on inventory strategies.
• Support new store openings, remodels, and closures with appropriate inventory planning and analysis.
• Partner with Store Leadership to understand qualitative insights that complement quantitative data.

Qualifications

• 2–3 years of experience in store planning, allocation, merchandise planning, or a related retail planning function.
• Bachelor’s degree in business administration, Finance, Accounting, Fashion Merchandising, or a related field.
• Strong analytical skills with advanced Excel proficiency.
• Experience with planning or allocation and ERP systems (e.g., SAP, Blue Yonder, Shopify, Island Pacific, or similar) preferred.
• Ability to interpret data, identify trends, and translate insights into actionable recommendations.
• Strong communication and collaboration skills with the ability to influence cross‑functional partners.
• Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment.
• A proactive, solution‑oriented mindset with a passion for driving results.

What Success Looks Like

• Store inventory levels consistently aligned with sales potential and trend.
• Improved store productivity and reduced inventory imbalances.
• Strong partnership with Planning, Allocation, and Store teams.
• Clear, insightful reporting that drives better decision‑making.
• A disciplined, data‑driven approach that strengthens store performance and customer experience.

Salary Range: $ 85,000.00 to $ 100,000.00.

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview:

The senior production coordinator will serve a critical role in organizing, coordinating, and processing seasonal information to vendors and management through the production process. This role will be responsible for daily communication between internal departments as well as international and domestic partners. An ideal candidate will be self-motivated, detail-oriented, have strong problem-solving skills, knowledgeable in knit and woven categories and be able to work in a fast-paced environment while maintaining positive working relationships with all departments. The senior production coordinator will also assist in monitoring workflow to vendors and finished goods delivery tracking. This position will report to the Sr. Production Manager.

Responsibilities:

• Develop and maintain strong relationships with overseas and domestic factories.
• Track and approve bulk raw material submissions from vendor and suppliers.
• Reconciles any bulk rejections with cross functional teams and Sr production manager in a timely manner.
• Place blanket trim orders with core trim supplier on seasonal basis to avoid MOQs.
• WIP report maintenance. Establish and manage clear tracking on all bulk shipments to ensure on time delivery.
• Understand and communicate any potential production issues with vendors and internal teams
• Collaborate with logistics director and freight forwarders for bulk shipment tracking.
• Create, revise, and maintain production orders and monitor transmission to all vendors at each stages of buy pass.
• Independently manages all recut, reorders, and chase programs passed by planning and merchant teams.
• Reviews and reconcile any shipment overage / shortage from vendor to avoid unwanted inventory.
• Weekly meeting with tech team to monitor, track, prioritize outstanding fits and ensures fits are approved ontime to maintain garment delivery.
• Collaborates with tech team to identify and raise quality and fit issues with factories.
• Reconciles any rejections and fit issues with Sr production manager.
• Maintain and update master liability report on a seasonal basis.
• Hold liability meeting quarterly with cross functional team.
• Maintain and update core fabric positioning report for all RTW categories.
• Develop and maintain strong cross functional relationships with product teams regards to changes, discrepancies, approvals, etc.
• Track and reconciles non-compliance/claims chargebacks with vendors, where appropriate.
• Identify and executes garment testing needs with factories each season.Reconciles any bulk testing failures with Sr. production manager.

Skills and Requirements

• Superior organizational skills and excellent communication skills; team oriented.
• Ability to multi-task and meet deadlines; highly detail oriented and meticulous.
• Flexible, organized, detail oriented team player. A go getter hands-on attitude encouraged.
• Knowledge of garment manufacturing, including construction, fabrication, trim and print techniques.
• 5-6 years experience in apparel production and sourcing; relevant experience in category.
• Proficient in Microsoft Office, Adobe products, and PC computers. Proficiency in blue cherry ERP and PLM is plus (not mandatory)
• Knowledge in Excel is a MUST.
• This role requires the ability to sit or stand for extended periods, use a computer and standard office equipment, and occasionally lift or move items up to 25 pounds.

Senior Planning Manager, Wholesale Division

Location: Culver City, CA

Reports To: EVP of Global Planning & Strategy

Department: Global Planning & Strategy

Overview

The Senior Planning Manager for the Wholesale Division is a critical leadership role responsible for driving accurate demand planning, forecasting, and inventory alignment across all wholesale partners. This leader will own the end‑to‑end Wholesale Demand Plan for both Men’s and Women’s businesses and will oversee the Customer Order Management function to ensure flawless execution from buy to delivery.

This role is ideal for a highly analytical, detail‑oriented planner who thrives in a fast‑paced environment and can translate data into actionable strategies that protect margin, optimize inventory, and strengthen wholesale relationships.

Key Responsibilities

Demand Planning & Forecasting

• Lead the development of seasonal and in‑season demand forecasts for all wholesale accounts across Men’s and Women’s divisions.
• Build, maintain, and reconcile the Wholesale Demand Plan, ensuring alignment with financial targets, production constraints, and sales strategies.
• Partner with Sales, Merchandising, and Production to incorporate account feedback, market trends, and product performance into forecast updates.
• Monitor weekly sales, order trends, and account performance to identify risks and opportunities; recommend proactive actions to maximize sales and minimize inventory liability.
• Own forecast accuracy KPIs and drive continuous improvement in planning processes and tools.

Inventory Management

• Develop and own the OTB with input from the Sales Team.
• Monitor inventory levels to ensure healthy stock positions that support demand while minimizing liability.
• Partner with Production to align buys with forecasted needs and adjust commitments based on in‑season trends.

·        Identify risks and opportunities early and recommend actionable strategies to maximize sales and margin

Customer Order Management Leadership

• Oversee the Customer Order Management team responsible for order entry, validation, maintenance, and communication with wholesale partners.
• Ensure all wholesale orders are accurate, compliant with account requirements, and aligned with inventory availability and shipping timelines.
• Partner closely with Logistics and Distribution to prioritize shipments, resolve order blocks, and ensure on time delivery.
• Develop and enforce operational standards for order accuracy, chargeback prevention, and customer service excellence.
• Serve as the escalation point for wholesale partners regarding order status, delivery issues, and operational concerns.

Cross‑Functional Collaboration

• Work closely with Production to ensure demand signals are translated into accurate buys and capacity planning.
• Partner with Finance to support monthly forecasting, reconciliation, and inventory risk reporting.
• Collaborate with Merchandising to align product strategies with account needs and demand trends.
• Support Sales with account-specific insights, selling tools, and post‑season analysis.

Leadership & Process Improvement

• Manage, mentor, and develop a small team across planning and order management functions.
• Implement best‑in‑class planning processes, reporting tools, and operational workflows.
• Drive system enhancements and data integrity initiatives to improve visibility and decision‑making.
• Champion a culture of accuracy, accountability, and continuous improvement.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Fashion Merchandising, or related field.
• 5–7 years of experience in Merchandise Planning, Demand Planning, or Wholesale Operations, with at least 3 years in a senior or managerial role.
• Strong understanding of wholesale account dynamics, order management workflows, and retail math.
• Advanced analytical skills with proficiency in Excel; experience with ERP/PLM systems preferred.
• Exceptional communication skills with the ability to influence cross‑functional partners and present insights to leadership.
• Highly organized, detail‑oriented, and comfortable managing multiple priorities in a fast‑paced environment.
• Proven ability to lead teams, build processes, and drive operational excellence.

Success in This Role Looks Like

• Accurate, reliable wholesale demand forecasts that support profitable growth.
• Clean, timely, and compliant order execution with minimal chargebacks.
• Strong cross‑functional alignment between Sales, Merchandising, Production, and Finance.
• Improved inventory efficiency and reduced liability.
• A high-performing team that delivers exceptional service to wholesale partners.

Salary Range: $ 110,000.00 to $ 130,000.00.

Buyer

Location: Santa Monica, CA (Onsite)

Compensation: $70,000 + Commission

Team: Trade Desk / Vehicle Sourcing

⸻

About Plug

Plug is the industry’s first EV-exclusive wholesale online auction platform.

EVs’ functionality, longevity, and value depend on factors like range, computer hardware, software-enabled features, destination charging networks, tax credits, and battery health. But in today’s market, most EVs are bought and sold using processes and data sources built for ICE vehicles. EV-specific information is generally absent or inaccurate, which is a disadvantage to most buyers and suppresses residual values.

Backed by world-class venture capital firms with deep expertise in automotive marketplaces, and founded by the former head of North America Remarketing at Tesla, Plug makes buying qand selling used EVs faster, more transparent, and more profitable for dealers.

⸻

The Opportunity

Plug is looking for a wholesale EV Buyer to join our growing team. This is a critical, high-ownership role where you will work directly with inbound consumer leads and vehicle submissions via our EV Trade Desk. You’ll be responsible for appraising vehicles, managing offers, and ensuring successful and timely purchases, all while helping Plug scale.

This is a fast-moving role that demands a sharp eye for vehicle condition, pricing acumen, and relentless follow-up. You’ll work closely with sales, operations, and leadership to ensure every deal is tight, every margin is sound, and every seller is taken care of with speed and professionalism.

⸻

Key Responsibilities

• Appraise vehicles submitted via Plug’s EV Trade Desk, using internal pricing tools and industry knowledge to develop competitive, margin-conscious offers.
• Field inbound inquiries from consumers and present offers.
• Negotiate prices and make financially sound buying decisions, balancing margin and volume targets.
• Own the offer pipeline – manage follow-up cadence, move customers through each step, and close the loop on transactions efficiently.
• Coordinate with operations to ensure all documents, payments, and vehicle details are processed accurately and on time.
• Monitor market and retail pricing trends in the EV space to inform offer strategy and optimize conversions.
• Maintain clean, organized workflows using Plug’s internal systems (CRM, appraisal tools, etc.)
• Provide consistent feedback to leadership on pricing trends, consumer behavior, and opportunities to improve workflows.

⸻

Who You Are

This role isn’t for everyone. It’s for someone who wants to be in the middle of the action, who lives and breathes cars (especially EVs), and who can handle the pressure of making fast, smart, high-stakes decisions.

Non-Negotiables:

• Deep passion for cars and/or EVs.
• High integrity – we’re building a trusted platform; cutting corners is not an option.
• Automotive experience – ideally in buying, appraising, remarketing, or dealership roles.
• Exceptional communication skills – verbal, written, and interpersonally.
• Sense of urgency – leads come in hot, and speed wins.
• Detail-oriented and accurate – small mistakes are expensive.
• Availability outside 9–5 – we’re commission-driven, and opportunity doesn’t keep office hours.

⸻

Compensation

Base Salary: Competitive

Commission: Uncapped — top performers are expected to earn into the six figures

KPI-Aligned: Commission will be based on accepted offers, gross margin, and pipeline management

⸻

Location

This is a full-time, onsite position based in Santa Monica, CA. We are only considering candidates who are currently located in, or willing to relocate to Los Angeles. Relocation assistance is not provided.

⸻

Plug is an Equal Opportunity Employer

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And if you do, you suck.

SIMKHAI is seeking a Senior Technical Designer who will oversee all aspects of Technical Design, managing the process from initial development through all stages of production.

Responsibilities:

• Own all aspects of Technical Design from front to back, from development through production stages of the product life cycle
• Create and maintain updated tech packs complete with BOM, yarn and trim information
• Analyze fit, construction, workmanship issues, and accurately communicate all corrections to factories with and detailed concise communication
• Prepare for fittings by measuring and inspecting samples in an accurate and timely manner
• Conduct fittings on live fit models through various stages of design and fit iteration
• Ensure fit and grading consistency is applied across brand categories
• Collaborate with design to ensure product quality is in line with brand standards
• Update WIP reports with tech pack release and fit approval status continuously
• Work closely with Product Development and Production teams to prioritize workflow and meet key deadlines
• Receive and ship fit samples to suppliers, and communicate status consistently

Qualifications:

• Must have minimum 7-10 years experience in technical design
• Must have undergraduate degree; fashion related field preferred
• Must have demonstrated expertise in hard wovens, suiting, tailoring, leather and suede
• Must have demonstrated knowledge of origins of fit issues, and ability to present options and solutions
• Must have demonstrated knowledge of construction and tailoring methods in luxury designer and advanced contemporary market products
• Must have demonstrated understanding of yarns, fabrics, trims, placements and layout
• Must have demonstrated proficiency in grading, tolerances and garment proportions across categories
• Must have acute attention to details of formatting for cohesion of tech packs
• Must have adherence to development / production calendar key dates and milestones
• Must have ability to work calmly under pressure while maintaining a sense of urgency
• Must have flexibility to move between product categories and priorities
• Must have self-motivation and ability to adapt to change
• Must have ability to lift and carry up to 10 lbs.
• Must have exceptional attention to design and garment details
• Must have proficiency in Microsoft Excel, Adobe Illustrator, Google Workspace, Slack

Benefits:

We offer a competitive benefits package including medical, dental, vision, FSA, 401(k), and PTO. Additionally, employees receive a generous clothing allowance and a 50% employee discount.

About Us:

SIMKHAI designs for the elevated everyday, blending innovative techniques with timeless craftsmanship. Founded in 2010 by designer Jonathan Simkhai, the brand draws inspiration from architecture and sculpture, combining progressive construction with intimate hand-detailing. A 2015 recipient of the CFDA/Vogue Fashion Fund, SIMKHAI is recognized for its original silhouettes, quality construction, and timeless elegance. Based in Los Angeles, the studio continues to cultivate a creative community around the brand, sharing its designs with women who live artful, unapologetic lives.

FRAME is a modern fashion brand celebrated for its refined, effortless aesthetic. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California ease and Paris sophistication, FRAME draws inspiration from art and design, creating collections with a timeless yet modern sensibility.

Beyond fashion, the world of FRAME continues to expand through meaningful collaborations with cultural institutions from hotels to auction houses.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview:

The Ecommerce Coordinator will support the ecommerce team with the day-to-day upkeep and execution of FRAME’s website. This role is ideal for someone who is highly organized, detail-oriented, and eager to build on their existing knowledge of digital merchandising and e-commerce operations within a fast-paced fashion environment. This position will report to the Ecommerce Manager.

Responsibilities:

• Support daily updates to the website, including product uploads, category updates, and homepage changes
• Assist with the execution of product launches, promotions, and campaign updates
• Help ensure products are merchandised and accurately presented on-site
• Conduct regular site checks to ensure content accuracy, links, and functionality
• Log and escalate site issues or bugs to the Ecommerce Manager
• Assist with basic site reporting and performance tracking
• Coordinate with internal teams to support timely updates and asset uploads
• Support brand consistency across PDPs, collections, and promotional content

Skills & Qualifications:

• 1–2 years of experience in e-commerce, digital, retail, or a related field
• Experience with Shopify
• Strong attention to detail and accuracy
• Organized, reliable, and eager to learn
• Clear communication skills with the ability to stay organized and prioritize daily tasks
• Understanding of the FRAME customer and brand direction

Physical Requirements:

• Ability to sit or stand for extended periods while performing computer-based tasks
• Ability to operate standard office equipment, including computers, phones, and printers
• Fine motor skills to type, use a mouse, and handle small product samples or assets
• Visual ability to review and check product images, web content, and digital assets for accuracy
• Occasionally lift or move items up to 10–15 pounds, such as product samples or promotional materials
• Ability to communicate clearly, both verbally and in writing, with internal teams

Revenue Operations Associate

Location: Santa Monica, CA (ONSITE ONLY)

Employment Type: Full-Time

Compensation: $90,000 - $110,000 + Equity

About Plug

Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit Opportunity

As we scale to thousands of vehicles per month our revenue engine has to be highly automated, deeply instrumented, and brutally efficient. We’re hiring a Revenue Operations Associate to sit at the center of that system.

Reporting to our Director of Revenue Operations, you’ll be the person who turns messy reality into scalable systems — translating how deals actually move through Plug into workflows, automations, dashboards, and insights that make the entire company faster and smarter.

This is an early-career, high-trajectory role for someone who loves both execution and systems thinking: you’ll get your hands dirty every day, then zoom out and improve how everything works.

What You’ll Do...

Run the Revenue Machine

You’ll operate directly inside our revenue workflows:

• Support deal flow across Sales, Partnerships, and Operations
• Keep HubSpot (and connected systems) clean, accurate, and reliable
• Track leads, opportunities, contracts, titles, payments, and fulfillment
• Resolve data issues, broken flows, and edge cases

Turn Chaos Into Systems

You’ll help design and build the systems that power Plug’s revenue engine:

• Build and maintain HubSpot workflows, pipelines, automations, and properties
• Design rules for how deals move between stages
• Implement lead routing, task automation, SLA tracking, and lifecycle logic
• Connect HubSpot to tools like Slack, Zapier, Google Sheets, etc.
• Your job is to make sure the system works even when humans don’t.

Use AI & Automation to Kill Manual Work

You’ll take a tech-forward, automation-first approach to everything:

• Identify repetitive or error-prone workflows and eliminate them
• Use tools like Zapier, APIs, or lightweight scripts to automate processes
• Apply AI (LLMs, OCR, data extraction, classification) to speed up ops work
• Continuously look for ways to reduce clicks, handoffs, and manual data entry

Generate High-Value Insight From the Data

Because you’re inside the workflows, you’ll be uniquely positioned to surface insights:

• Build reports and dashboards on funnel performance, cycle time, conversion, and bottlenecks
• Analyze where deals stall, leak, or get delayed
• Identify patterns in partner behavior, pricing, or operational friction
• You won’t just run the system — you’ll help design what it should become.

What You’ll Bring...

• 1-4 years into your career in operations, RevOps, BizOps, consulting, analytics, or a systems-heavy role
• Extremely sharp, structured, and detail-oriented
• Naturally think in workflows, rules, dependencies, and edge cases
• Get frustrated by messy data, broken processes, and manual work
• Comfortable working inside tools like HubSpot, Salesforce, Airtable, Notion, or similar
• Curious about automation, AI, and using technology to make teams more efficient
• Have experience supporting or operating within a revenue or operations environment
• Able to both execute in the weeds and step back to improve how the system works
• Learn new tools quickly and enjoy figuring out how things actually operate
• Communicate clearly in writing and in conversation
• Don’t just do what you’re told – you ask “why does this exist, and how could it be better?”

Why Plug?

• Build the operating backbone of a company at the center of the EV transition.
• Ship meaningful work quickly and see the immediate impact.
• Work directly with operators who have scaled multi-billion-dollar businesses in automotive, EV, and marketplaces. Join a team that values clarity, ownership, and a bias toward action.

Compensation + Benefits

• Base salary: $90,000-$105,000 + Equity
• Partial on-site parking and meal reimbursement
• Medical, Dental, and Vision benefits

This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Next Steps:

Ready to build something from scratch and lead with impact? We’d love to meet you. Email with your best pitch as to why we should connect with you!

About Abel Richard

Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations based in Scottsdale, Arizona, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose.

Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication.

Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across key luxury markets, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint.

Position Summary

The Operations & Project Manager improves how Abel Richard runs day to day and delivers cross-functional projects that move the business forward. This role builds scalable processes, strengthens operational controls, and drives execution across teams. You’ll partner closely with Logistics, Training, and external vendors to optimize workflows and reporting using NetSuite (ERP) and Lightspeed X-Series (POS), ensuring clean data, consistent operating standards, and reliable visibility into performance.

Essential Functions and Responsibilities

Operational Execution and Continuous Improvement

• Own and improve core operating processes across the company (workflow design, SOPs, documentation, and rollouts).
• Identify operational gaps and inefficiencies; recommend solutions and lead implementation with measurable outcomes.
• Establish operating rhythms that keep work moving (issue tracking, decision logs, stakeholder updates, and follow-ups).
• Build and maintain simple dashboards and reporting to monitor operational performance and support leadership decisions.

Project Management

• Lead cross-functional projects end-to-end: scope, requirements, timeline, budget (when applicable), execution, and closeout.
• Develop project plans, workback schedules, meeting notes, and status reports that clearly show progress, risks, and next steps.
• Facilitate stakeholder meetings that drive decisions, accountability, and follow-through.
• Proactively identify blockers and dependencies; escalate early with clear options and recommendations.
• Manage multiple initiatives at once while maintaining strong attention to detail and deadlines.

Systems Enablement: NetSuite and Lightspeed X-Series

• Support and improve operational workflows across NetSuite and Lightspeed X-Series, partnering with functional owners and vendors as needed.
• Coordinate system changes that impact operations: requirements gathering, testing/UAT, training support, rollout planning, and post-launch cleanup.
• Document and maintain standards for key workflows (examples: item/SKU setup, pricing, purchasing/receiving, transfers, returns/exchanges, and reporting definitions).
• Support data accuracy and governance by partnering with Retail and Finance on process adherence and root-cause fixes.
• Improve reporting consistency and “single source of truth” metrics across POS and ERP data.

Vendor Coordination and Operational Support

• Manage and monitor operations-related vendors (service providers, systems partners, and operational suppliers), including performance tracking and issue resolution.
• Coordinate purchasing and vendor workflows with Finance (invoice matching support, documentation, approvals, and renewal tracking).
• Maintain operational readiness for peak periods, launches, and company-wide changes.

Internal Controls, Compliance Support, and Documentation

• Maintain operational documentation with strong version control (SOPs, forms, checklists, training guides).
• Support internal controls through consistent processes and audit-ready records (examples: access controls, vendor documentation, invoice controls, and incident documentation).
• Coordinate training and communication for new processes and changes to ensure adoption and consistent execution.

Cross-Functional Partnership

• Partner with Retail Leadership to ensure corporate initiatives are practical, adopted, and supported with clear documentation and training.
• Partner with Finance on reporting needs, purchasing controls, and operational metrics.

Required Qualifications

• Bachelor’s degree in operations, business, project management, or related field, or equivalent experience.
• 3–6+ years of experience in operations and/or project management with cross-functional stakeholders.
• Proven ability to drive projects to completion with clear communication, timelines, and accountability.
• Strong documentation skills (SOPs, process flows, training guides, and internal communications).
• Proficiency with spreadsheets and comfort working with operational data and reporting.
• Retail, luxury, hospitality, or multi-site operations experience.

Preferred Qualifications (Luxury-Retail Leaning)

• Experience in luxury, premium, or high-touch retail (or similarly detail-driven environments like fine jewelry, premium fashion, beauty, or hospitality) supporting multi-department operations.
• Experience supporting or improving workflows in NetSuite and/or Lightspeed X-Series (ERP/POS), ideally in a retail environment with high SKU integrity and frequent item/pricing updates.
• Strong understanding of retail inventory controls and data governance: item/SKU attributes (style, color, material), pricing rules, tax mapping, role-based permissions, and audit trails.
• Familiarity with operational standards tied to premium customer experience: returns/exchanges controls, fulfillment/shipping standards, appointment or clienteling support processes, and exception handling.
• PMP, CAPM, or similar certification (nice to have, not required).

Skills and Competencies (Luxury Standards + Execution)

• High attention to detail and quality; notices what’s “off” and fixes it before it becomes a customer issue.
• Strong organization and follow-through; closes loops, protects deadlines, and keeps stakeholders accountable.
• Clear communicator who can coordinate across Retail, Finance, and vendors without confusion or dropped handoffs.
• Strong operational judgment and discretion with sensitive business information and high-value product processes.
• Process-minded problem solver who builds scalable workflows (not one-off workarounds).
• Calm under pressure during launches, peak periods, and system/process changes.

Physical and Working Conditions

• Primarily office-based with periodic travel to boutique locations as needed.
• Occasional evenings/weekends during launches, operational cutovers, inventory events, or urgent business needs.
• May periodically work on-site in boutique back-of-house settings (shipping/receiving areas, stockrooms) to support operational rollouts and troubleshooting.

Performance Expectations (Luxury Retail Outcomes)

• Projects delivered on time with clear ownership, measurable outcomes, and minimal rework.
• Stronger operational consistency across locations through SOPs and rollouts that teams actually adopt.
• Improved inventory accuracy and exception reduction (fewer missing/incorrect SKUs, cleaner transfers/receiving, fewer reconciliation issues).
• Increased reliability of reporting across NetSuite and Lightspeed X-Series, with clear definitions and fewer “numbers don’t match” moments.
• Faster resolution of operational issues impacting boutique readiness and customer experience (returns, transfers, item setup, pricing, and fulfillment errors).
• Leadership has clear visibility into priorities, risks, and operational performance through concise, consistent updates.

Why Join Us

At Abel Richard, operations are not “behind the scenes.” It’s a key part of delivering a luxury experience that feels consistent, effortless, and personal every time a client interacts with our brand. In this role, you’ll help build the systems, processes, and operating discipline that support our boutiques, teams, and growth. You’ll work closely with leadership, have real ownership, and see your work show up in how the business runs day to day.

We offer competitive compensation, clear priorities, and the opportunity to grow with a brand that’s scaling thoughtfully.

Our Commitment

Abel Richard is an equal opportunity employer. We’re committed to creating an inclusive environment where people are treated with respect and have the support they need to succeed. We consider applicants without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, military or veteran status, or any other status protected by applicable law.

About Us

Posh Peanut is a fast-growing, design-obsessed baby and kids brand built for the modern parent. We are digitally native, move quickly, experiment boldly, and attract A-talent who want to build something culturally relevant and genuinely loved.

Role

We are seeking a Head of Ecommerce to own and evolve Posh Peanut’s digital flagship. This leader is responsible for the daily health of the site while shaping the roadmap that drives growth, profitability, and customer loyalty. The role blends strategy and hands-on execution across merchandising, optimization, analytics, and platform management, partnering closely with Planning, Buying, Brand, Creative, Performance Marketing, and Executive leadership.

What You’ll Do

Strategy, Operations & Merchandising

• Define the short and long-term ecommerce growth strategy aligned to company revenue, margin, and customer goals
• Manage day-to-day performance of the Shopify Plus storefront
• Oversee site merchandising including launches, promotions, and content updates
• Partner with Planning and Buying to align inventory visibility and sell-through

Optimization, Analytics & Discoverability

• Lead CRO strategy, A/B testing, personalization, and UX improvements
• Build and maintain reporting across revenue, conversion, AOV, and key site metrics
• Translate insights into clear recommendations and initiatives
• Own SEO foundations and drive AEO, GEO and agentic commerce

Technology & Leadership

• Define and manage the ecommerce tech roadmap and third-party development partner
• Build and manage a high-performing ecommerce team
• Collaborate cross-functionally with Brand, Creative, Performance, Planning, Finance, and Operations to deliver unified digital experiences

Retention & Lifecycle

• Ideally oversee retention strategy including email, SMS, and loyalty programs
• Partner with CRM and performance teams on segmentation, automation, and personalization efforts

What You’ll Bring

• 10+ years of direct-to-consumer ecommerce experience, ideally in apparel or lifestyle
• Deep hands-on expertise with Shopify Plus
• Proven success improving conversion, revenue, and customer lifetime value through testing and optimization
• Strong analytical skills with the ability to turn data into action
• Experience managing external developers and technology vendors
• Demonstrated team leadership and cross-functional influence
• Nice to have: Klaviyo, Attentive, Algolia
• Comfortable operating in a fast-paced, test-and-learn environment

Hybrid role based in Glendale, CA with an expectation of approximately three in-office days per week.

About Us

Posh Peanut is a fast-growing, design-obsessed baby and kids brand built for the modern parent. We are digitally native, move quickly, experiment boldly, and attract A-talent who want to build something culturally relevant and genuinely loved.

Role

The graphic designer is responsible for concepting and presenting beautiful & compelling designs across digital; including but not limited to: email, social media, ads, web, brand decks, look books and more. This position requires a highly motivated individual with a keen eye for design, typography and understanding of brand aesthetic. Candidates should possess a sophisticated, clean style, a compelling portfolio and the ability to always think outside the box. This is a very exciting marketing team and we are looking for someone who can bring amazing ideas to the table!

Reports to: Director of Creative Production

Location: Glendale, CA

What You’ll Do

• Work directly with Director of Creative Production and the Senior Graphic Designer on conceptualizing, designing & executing graphics across company
• Research and stay up to date on current creative trends and brainstorm compelling marketing ideas with the creative team
• Create a wide range of graphics for all divisions of the company; including but not limited to: Instagram stories, Facebook feed posts, gif’s, web, emails, animations, ads and any other marketing needs (Wholesale, Amazon)
• Creating a large number of digital assets for Facebook ads, Google, Pinterest and all other paid media efforts
• Assist in the delivery of campaigns on an ongoing basis through social media and email
• Ensure visual designs adhere to project requirements, objectives, and timelines upholding brand standards across all projects
• Thinks independently and is proactive at solving problems; incorporates feedback and receives direction well
• Must be able to keep up in a fast-paced environment, a self-starter who will take on projects with no hesitation and execute them in a timely manner
• Must have experience working for an ecomm brand and executing on all digital fronts

What You’ll Bring

EDUCATION/CERTIFICATION:

BA/BS in Design or related field is required

EXPERIENCE REQUIRED:

At least 3 years of design experience is required

SKILLS/ABILITIES:

Must be Photoshop, Illustrator & InDesign wiz

Must have After Effects, XD & Premiere Pro experience

Strong understanding of typography & layout

Motion/video experience is a huge plus

Extremely organized: Ability to work on multiple projects at once

Must be able to meet all assigned deadlines

Must work well under high pressure situations

PART-TIME LUXURY RETAIL STYLIST

Job Description

We are seeking a dynamic, team-focused, and sales-driven Stylist to join our luxury pet boutique in the heart of Beverly Hills. You will play a key role in creating a lavish and welcoming shopping experience for our discerning clients and their canine companions. This is an opportunity to be part of a distinctive destination known for exceptional service, beautifully curated apparel and accessories, and a culture of professionalism and warmth. As a Stylist, you will focus on providing personalized client service, achieving sales goals, and ensuring that every detail reflects our commitment to luxury retail excellence. You will assist clients in selecting apparel and accessories, deliver an elevated styling experience for pets, and help maintain the boutique’s visual presentation to the highest standards. The ideal candidate will have experience in luxury retail, a passion for fashion and clienteling, and a natural ability to connect with both clients and their pets. You thrive in a team environment, embody professionalism, and bring enthusiasm to every interaction.

Our mission is to provide an extraordinary shopping experience to pets and their humans, treating every interaction as a luxury moment worthy of the most discerning clientele. (We do not offer grooming, boarding, or food services, as we are an apparel and accessory dog boutique.)

DUTIES AND RESPONSIBILITIES

1. Brand Representation

• Support and sustain a high-energy workplace culture that is enthusiastic, inclusive and positive, fostering engagement, accountability, and a sense of fun, while maintaining a customer-first mindset focused on delivering exceptional service and strong results.
• Model professionalism, integrity, and respectful communication in every interaction to help uphold our five-star service standard.
• Represent the brand with care and attention to detail, ensuring interactions and visuals align with our elevated identity as a premier lifestyle brand.

2. Sales, Customer Service & Clienteling

• Engage in upselling and cross-selling techniques to meet and exceed individual sales goals.
• Support the team in achieving overall store sales goals through collaboration and exceptional client service.
• Deliver outstanding and personalized customer service to walk-in customers, telephone inquiries, email inquiries, and VIP clientele.
• Greet customers warmly and professionally, ensuring they receive attentive support that reflects the brand’s standards.
• Handle all client inquiries, purchases, and returns with professionalism, accuracy, and care.
• Follow all clienteling policies to ensure fairness and consistency in managing customer relationships.
• Maintain accurate CRM entries and log sales activities daily.
• Build rapport with returning customers and help maintain long-term relationships through friendly, thoughtful service.

3. Product Knowledge and Presentation

• Ability to learn and confidently articulate knowledge of vendors, designers, and suppliers.
• Stay up to date on new arrivals, discontinued items, and backorders, and ensure the team is briefed weekly.
• Be efficient and productive in handling all merchandise including shipment receipt and processing, and replenishment systems while maintaining a clean stockroom/back office/loft.
• Support execution of visual merchandising standards under direction from the COO and Store Manager, as needed.
• Help uphold the weekly merchandising checklist with guidance from leadership.
• Stay aware of scheduled visual updates and launches so you can help support transitions.
• Help ensure that all floor merchandise is: Properly tagged and priced; Clean, steamed, and presentable; Available in core sizes and colors; Neatly folded or hung.
• Assist in cycle counts and spot checks as directed to help prevent inventory issues.
• Support team accountability by modeling and reminding associates to: Restock promptly; Rotate products for freshness; Remove any damaged or unsellable items from the floor.

4. Operations & Compliance

• Maintain consistent communication with the Store Manager & Management Team to ensure operations run smoothly and all needs are escalated or addressed in a timely manner.
• Ensure compliance with all company policies, health and safety regulations, and legal requirements.
• Follow all company procedures, including POS transactions, packaging standards, and loss-prevention practices.
• Assist with stock handling, shipment processing, and restocking tasks as directed.
• Maintain awareness of company policies regarding client data privacy and in-store pet safety.
• Assist Management Team in ensuring all health and sanitation standards are met (especially in areas where pets may interact with products).
• Maintain that the store atmosphere consistently reflects a premium, welcoming experience.
• Maintain daily floor walk routines to proactively address any presentation or maintenance issues.
• With Management Team, ensure the cleanliness, maintenance, and safety of all areas.
• Ensure high-value or limited-edition items are logged and secured immediately upon receipt. Oversee proper tagging, labeling, and secure storage of high-value merchandise.
• Process incoming returns or exchanges accurately and according to policy.
• Communicate with clients about return status and any adjustments or credits issued.
• Verify that supply deliveries match order quantities and quality standards.
• Organize supplies in designated storage areas for easy access and replenishment.
• Assist Management Team in overseeing all e-commerce and phone orders requiring shipping to clients.

Qualifications:

• Minimum of 1-2 years of retail experience, preferably in a luxury, fashion, or boutique setting.
• Must be extremely self-motivated, collaborative, receptive to feedback, detail-oriented, and exceptional at communicating.
• Must be confident, self-aware, and self-assured as a team player
• Passion for selling, clientelling, and maintaining critical customer relationships.
• Ability to measure and analyze key performance indicators (KPIs).
• Keen understanding of store operations.
• Extremely strategic with the ability to multitask and prioritize, brainstorm alternative solutions, and troubleshoot basic issues.
• Strong computer skills, including Microsoft Office, Google Workspace, and Shopify.
• High school diploma/GED or equivalent, Bachelor's degree or equivalent preferred.
• Reliable transportation.
• Ability to lift up to 55 pounds and willingness to climb on a ladder.
• Ability to stand on feet for extended periods of time during shift hours.
• Prompt, responsible, and professional.
• Animal lover.
• Must be able to work both weekdays, weekends, and certain holidays (willing to work flexible hours).

—Shift Hours will range from: Sunday–Saturday 8:00am-8:30pm, with occasional changes due to team meetings, merchandising, cleaning, events, and holiday hours

—Base pay between $19-$22.50/hour

—Job Type: Part-Time (15-30 hours/week)

Society Hounds is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.