Jobs in San Mateo Ca Remote

2,645 positions found — Page 130

Global Public Affairs Director: NGO & Stakeholder Engagement
$250 +
Foster City, CA 2 weeks ago
A leading biopharmaceutical company is seeking an experienced leader in global public affairs to drive strategies for expanding access to medicines, particularly in low- and middle-income countries.

The role involves building partnerships, managing communications, and developing initiatives with patient communities and stakeholders.

Strong communication skills, analytical capabilities, and proven leadership are essential.

Candidates should possess a relevant bachelor’s degree, with a master’s or MBA preferred.

This role requires travel 30-40% of the time.
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Not Specified
Principal Growth Marketing Manage
$250 +
Menlo Park, CA 2 weeks ago

Location: Remote-friendly | Sydney-based preferred
Team: Growth | Reporting to CEO (Co-Founder)

About Tactiq

Tactiq transforms meetings from where work gets discussed to where work gets delivered—with excellence.

Over 1 million users across tens of thousands of teams rely on Tactiq to turn meeting conversations into exceptional outcomes. We're a Series A, Sydney-based SaaS company building AI note taker for Google Meet, Zoom, MS Teams.

We're product‑led growth in its purest form: A great product that users love.

We're a small, AI‑enabled team. That means high leverage, high autonomy, and every decision compounds.

The Role

As Principal Growth Marketing Manager, you'll own all acquisition channels (paid and organic) driving efficient user acquisition while maintaining our product‑led growth motion. You'll build the marketing engine that brings quality users into the top of our funnel.

You’ll run paid campaigns, build organic growth channels, optimize conversion, and create the systems that scale acquisition without scaling costs linearly.

This isn’t about vanity metrics or brand awareness. This is about efficient, measurable acquisition that feeds our PLG engine with users who activate, engage, and convert.

What You’ll OwnPaid Acquisition
  • Own paid channels: Google Ads, paid social, display, retargeting, and any new performance channels
  • Drive efficient CAC while scaling volume, optimize for LTV:CAC ratios
  • Run disciplined experiments to improve conversion rates across the funnel
Organic Growth
  • Build and scale organic channels: SEO, content marketing, distribution
  • Create distribution strategies that drive compounding, sustainable growth
  • Identify and test new organic channels before competitors
Performance Analytics
  • Own attribution and performance analytics, understand what actually drives efficient growth at every stage
  • Design measurement frameworks that connect marketing spend to activation, retention, and revenue
  • Run attribution analysis and incrementality testing to optimize channel mix and budget allocation
Cross‑Functional Execution
  • Build frameworks and processes that the team can leverage
  • Bridge marketing strategy with product‑led growth execution
You Might Be Good Fit If You
  • Have 8+ years in growth marketing, with at least 3+ years in B2B SaaS PLG companies managing significant marketing budgets
  • Possess deep performance marketing expertise. You've scaled paid channels efficiently, optimized for LTV:CAC, and know how to balance growth with unit economics
  • Have experience building organic growth channels (SEO, content, partnerships) that create compounding returns
  • Are highly analytical: you work with data tools (SQL, Python, similar), build your own dashboards, and make decisions from data, not opinions
  • Understand PLG funnels and how acquisition connects to activation, retention, and monetization
  • Can use AI tools to accelerate testing, content creation, and campaign optimization
  • Have the ability to navigate and execute amidst ambiguity, finding simple, elegant solutions to complex acquisition problems
  • Have a track record of scaling acquisition at PLG companies while maintaining or improving efficiency metrics
  • Know your growth frameworks and can apply them with disciplineThink creatively about new channels and distribution strategies before they become saturated
  • Have a builder mindset: you run campaigns, analyze results, iterate fast, and own outcomes
  • Stay hands‑on with emerging trends in performance marketing, AI‑powered marketing, and PLG acquisition
Bonus Points
  • You've scaled marketing at a high‑growth PLG company
  • You have experience with Chrome Web Store / browser extension marketing
Why Join Tactiq
  • Leverage: Small AI‑enabled team = 10x the impact of a traditional growth marketing role
  • Ownership: You’ll own all acquisition channels end‑to‑end. No bureaucracy, no politics
  • Scale: 1M+ users, pure PLG, bottom‑up motion. is PLG at its best
  • Learning: Work directly with founders who obsess over data, experimentation, and exceptional execution
  • Impact: Every campaign you run, every channel you build, every optimization you ship—it matters immediately
  • Modern Tooling: Google Ads, Mixpanel, Intercom, Miro, Notion, Claude, and whatever else you need
  • Flexibility: Remote‑friendly, autonomy‑first culture. We trust you to do your best work
Our Values
  • Build what is right for the customer: We move from customer feedback to customer outcomes ASAP
  • Ship fast but thoughtfully: We look ahead, but deliver every day. Outcomes over activity
  • Data‑driven decision making: We use rigorous analytical thinking. Data informs, intuition guides
  • Autonomy allows us to do our best work: We work independently, collaborate in small teams, keep noise minimal
  • Transparency, trust, empathy: We communicate clearly, share openly, and elevate each other
  • Measured growth drives long‑term success: We don't grow for growth's sake. We organize ourselves to bring out the best in our people and focus on what customers need

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Not Specified
Sr Director, Public Affairs
🏢 Gilead Sciences, Inc.
$250 +
Foster City, CA 2 weeks ago

* Advance Gilead’s leadership and credibility across regions and therapeutic areas to shape environments and strengthen our access operations.
* Build and strengthen strategic partnerships with patient organizations, community groups, and key stakeholders to address patient/community needs and advance corporate objectives.
* Develop and execute an integrated external engagement plan with patient groups, media, trade associations, and influencers shaping public discourse.
* Maintain insight into advocacy groups’ priorities, capacity, and influence to guide collaboration.
* Drive global NGO engagement strategies to expand access to medicines in low- and lower-middle-income countries.
* Lead advisory boards and community forums; co-develop education and capacity-building initiatives with patient communities.
* Ensure alignment and consistent messaging across policymakers, patient groups, healthcare providers, manufacturers, and suppliers.
* Support regional teams in planning and executing public affairs activities, conferences, and events.
* Significant global public affairs leadership experience, preferably in pharmaceutical or biotech, with significant experience in multiple regions and in low- and lower-middle-income markets outside North America and Western Europe
* Deep understanding of global NGOs and history engaging with these organizations to advance access
* Desire and ability to look ahead, set new industry standards, and align with external market factors and internal dynamics.
* Highly effective oral, written, and interpersonal communication skills; demonstrated ability to effectively and comfortably interact at all levels.

Ability to create factual, relevant and easily understandable talking points and other messaging, and persuasively deliver it to relevant audiences.
* Seasoned storyteller and business-oriented communicator with a strong belief in Gilead’s mission.
* Proven leadership and management skills in a matrixed environment, with strengths in development of talent and individuals as well as having influence without line reporting authority.
* Strong analytical experience, has worked in a data driven organization and understands how to apply and measure analytics.
* Expert in corporate communications, proven experience managing executive and crisis communications, and in the application of digital and social media tools and channels to communications programming.
* Strong critical thinking and analytical skills, effectively analyzing and assessing opportunities and threats.
* Ability to influence, negotiate with, and effectively persuade others.
* Effective prioritization skills.
* Flexible, with strong judgment / decision-making skills, and political acumen and awareness.
* Ability to think critically, process data from multiple sources, forecast potential scenarios, build a course of action, and make recommendations even in ambiguous situations.
* Maintain highest personal levels of ethical conduct, confidentiality, and integrity, with strongest professional reputation in the industry.
* Ability to travel 30-40%
* Bachelors degree required, masters or MBA preferred, in relevant field.
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Not Specified
Account Executive – Private Credit Technology [32880]
Salary not disclosed
Menlo Park, CA 2 weeks ago

We are seeking a results-driven Account Executive to drive new customer acquisition within the private lending sector.


This role requires strong ownership of the full sales cycle and close collaboration with leadership to scale a repeatable go-to-market engine.


Key Responsibilities


Revenue Generation

  • Develop and manage a qualified pipeline
  • Conduct discovery calls and tailored product demonstrations
  • Negotiate commercial terms and close deals
  • Ensure smooth hand-off to Customer Success


Pipeline Development

  • Execute targeted outbound campaigns
  • Leverage industry networks and events
  • Maintain CRM hygiene and forecasting accuracy


Market & Product Feedback

  • Provide structured insights on feature gaps and pricing
  • Contribute to messaging and sales collateral development
  • Represent the organization at industry events


Qualifications

  • 2–4 years of B2B sales experience (software, fintech, or lending preferred)
  • Demonstrated ability to sell into financial ecosystems
  • Strong negotiation and presentation skills
  • CRM experience (HubSpot or Salesforce)
  • Experience collaborating across remote/global teams
  • Professional-level English communication


Compensation & Logistics

  • Office-based (Menlo Park), 5 days/week
  • 10 a.m.–7 p.m. PT schedule
  • $100k–$130k base | $140k–$180k OTE
  • Health benefits, flexible PTO, company holidays, on-site gym
Not Specified
Head of Fraud & Risk
$250 +
Redwood City, CA 3 weeks ago
Head of Fraud & Risk page is loaded## Head of Fraud & Risklocations: Redwood City, California, USAposted on: Posted 2 Days Agojob requisition id: R-200507
*Confidence can sometimes hold us back from applying for a job.

Here’s a secret: there's no such thing as a "perfect" candidate.

Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive.

So whatever background you bring with you, please apply if this role would make you excited to come to work every day.
***Job Description:
**Poshmark is seeking an experienced and strategic
**Head of Fraud & Risk
** to lead our efforts in protecting the integrity of our marketplace and community.

You’ll own the end-to-end fraud and risk strategy, spanning prevention, detection, and mitigation across payment/transactional fraud, account security, and content integrity.In this high-impact leadership role, you will shape the long-term vision and guide cross-functional teams that safeguard millions of users while maintaining a seamless, trusted experience across the platform.
**Responsibilities:
*** Define and execute the company’s overarching fraud and risk strategy to prevent and mitigate threats across all stages of the user journey.

Risk types include credit card fraud, account takeovers, phishing, user generated listing and comment spam, transaction abuse, referral gaming, and chargeback prevention.
* Partner with Product, Engineering, and Data to define and deliver the fraud and risk product roadmap.

Measure and iterate on new features that enhance detection, automation, and user experience.
* Identify, evaluate, and manage relationships with third-party risk and fraud service providers.

Lead contract negotiations to ensure optimal performance, value, and alignment with business goals.
* Develop and optimize processes and rules that minimize financial losses, improve automation, strengthen detection accuracy and drive greater review efficiency across fraud operations.
* Work across Payments, Compliance, Product, and Security teams to proactively identify and mitigate risk in upcoming features or platform changes.
* Build, mentor, and scale a high-performing fraud & risk team of 17+.

Provide clear direction, development, and career growth opportunities.

Oversee team of 60+ contractors who review flagged/risky user generated content.
* Champion a culture of trust and integrity across the organization and drive initiatives that enhance marketplace safety and user confidence.
**Qualifications:
*** Bachelor’s degree required; advanced degree (MS, MBA) a plus.
* 12+ years of experience in fraud, trust & safety, risk management, or related functions within e-commerce, fintech, or marketplace environments.
* Deep understanding of fraud detection systems, risk analytics, and third-party tools.
* Exceptional leadership, communication, and problem-solving skills with a data-driven approach.
* Demonstrated ability to influence product and engineering teams to design scalable, risk-mitigated systems.
* Passion for user safety, platform integrity, and building community trust.
* Collaborative, low-ego leader with a growth mindset.
* Experienced in managing and developing large teams.
**Salary Range:
**$186,100.00
- $311,750.00 AnnualPoshmark is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.View Poshmark's Job Applicant Privacy Policy .Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences.

Designed to make online selling fun, more social and easier than ever, Poshmark empowers its sellers to turn their closet into a thriving business and share their style with the world.

Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion.

For more information, please visit , and for company news, visit .At Poshmark, we’re constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark.

We’re disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform.

We’re nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day.We built Poshmark around four core values: 1) focus on people to create empowered communities that drive success; 2) together we grow to support each other to strive for our dreams; 3) lead with love to foster genuine connections built upon a foundation of respect; and 4) embrace your weirdness to accept and empower one another on their own unique journey.

We’re invested in our team and community, working together to build an entirely new way to shop.

That way, when we win, we all win together.

Come help us build the most connected shopping experience ever.

We will set you up with comprehensive global and in-country benefits to support you and your family needs.
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Not Specified
HYBRID - Financial Analyst in North Dallas at large growing healthcare firm
✦ New
Salary not disclosed
Dallas, TX, Hybrid 1 day ago

Robert Half and Derek Kemp have partnered with a large gowing healthcare firm in the Dallas area. Only go in 4 days a week, have a team to help train/mentor, great pay/benefits, and firm that is in high growth phase and likes to promote internally. The ideal candidate will have at least 1+ year of FP&A experience.


Message me or email me at


Targeting

  • MS Excel, Forecasting, Budgeting, Variance Analysis, Modeling
  • Large company experience
  • 1-3+ years' of experience


SELLING POINTS

  • Amazing mentorship and long tenure of team
  • Hybrid - only go in 4 days a week
  • Able to grow and move up quick here with proven ability
  • One of the best environments and work life balance you can find
  • Team events, family like culture, extreme flexibility

Remote working/work at home options are available for this role.
Not Specified
Medical Review Specialist (Hybrid - Local Candidates)
✦ New
Salary not disclosed

The Medical Review Specialist is responsible for reviewing, analyzing, and interpreting medical documentation to support eligibility determinations and alternative treatment evaluations in alignment with Christian Healthcare Ministries’ guidelines and values. This role exists to ensure medical review decisions are accurate, evidence-based, and applied consistently while maintaining compassion and clarity in member interactions.


At the highest level, the Medical Review Specialist focuses on clinical analysis, guideline interpretation, and professional judgment, supporting sound decision-making that upholds CHM’s mission, stewardship, and commitment to member care.


WHAT WE OFFER


  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training


PRIMARY RESPONSBILITIES


  • Review and analyze complex medical records to assess eligibility, appropriateness of services, and alignment with CHM medical guidelines.
  • Apply clinical judgment and established criteria to support consistent, evidence-based eligibility determinations.
  • Conduct medical literature reviews and research to support recommendations, alternative treatment considerations, and guideline application.
  • Collaborate with the Eligibility Review Supervisor, Medical Director, and Medical Review leadership to ensure alignment and consistency in medical review decisions.
  • Communicate clearly and compassionately with members and internal teams regarding medical review outcomes, addressing questions and concerns professionally.
  • De-escalate sensitive or emotionally charged interactions while maintaining CHM standards and values.
  • Maintain accurate documentation of medical review findings, rationale, and decisions within CHM systems.
  • Stay current on medical research, industry standards, and regulatory considerations relevant to medical review activities.
  • Uphold strict confidentiality and HIPAA compliance in all handling of protected health information.


CORE COMPETENCIES & SKILLS


  • Medical analysis and critical thinking – Interpret complex medical information and applies clinical reasoning.
  • Evidence-based decision making – Utilizes research and guidelines to support review outcomes.
  • Clear and compassionate communication – Explains medical determinations in an understandable and empathetic manner.
  • Case management and prioritization – Manages multiple cases while meeting accuracy and timeliness standards.
  • Documentation and compliance – Maintain thorough, accurate records aligned with regulatory and internal requirements.
  • Collaboration – Works effectively with leadership, medical reviewers, and cross-functional teams.


REQUIRED QUALIFICATIONS & CONSIDERATIONS


Education

  • Bachelor’s degree in a healthcare-related field (e.g., nursing, health sciences, biology) preferred.
  • Equivalent clinical or medical review experience may be considered in lieu of a degree.


Experience

  • Prior experience in medical record review, utilization review, clinical review, or a related healthcare role preferred.
  • Experience applying medical guidelines or clinical criteria to eligibility or treatment determinations strongly preferred.
  • Familiarity with HIPAA regulations and protected health information handling required.
  • Experience working with EMR/EHR systems, medical coding, or health information systems is a plus.


Certifications

  • No certifications required at time of hire.
  • Clinical licensure or healthcare-related certifications (e.g., RN, LPN, CPC) are a plus but not required.


About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.


Remote working/work at home options are available for this role.
Not Specified
Bilingual Customer Service Rep (Local-REMOTE)
✦ New
Salary not disclosed

OVERVIEW: Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished “Bilingual Customer Service Rep (Local-REMOTE)”



Position: Bilingual Customer Service Rep (Local-REMOTE)

Location: Rancho Cordova, CA (Full address: 3130 Kilgore Road, Rancho Cordova, CA 95670)

Duration: 3-4 months+ Contract with high possibility of extension!!!



Pay rate: $20.25/hr on W2



Note:

  • Initial Training will be ONSITE, after training, the candidate is allowed to work remotely.
  • Work from home will be allowed.
  • Work schedule is 9-6pm PST.
  • Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian.
  • Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY.



JOB DESCRIPTION:

  • One year of experience in the field or related area.
  • High School diploma, GED, or equivalent certification.
  • Computer literacy with the ability to quickly learn new software programs.
  • Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
  • excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
  • Ability to successfully execute many complex tasks simultaneously.
  • Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
  • Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.


JOB RESPONSIBILITIES:

  • Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
  • Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
  • Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
  • Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
  • Follows policies and procedures applicable to the position.




Recruiter Contact Info

Gurjant Singh

Phone: 925-297-5994

Email:

'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.


Company Overview:


Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.


Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.


Remote working/work at home options are available for this role.
Not Specified
Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA
✦ New
🏢 Enigma
Salary not disclosed

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA


Title: Machine Learning Engineer

Location: San Jose, CA

Responsibilities:

  • Productize and optimize models from Research into reliable, performant, and cost-efficient services with clear SLOs (latency, availability, cost).
  • Scale training across nodes/GPUs (DDP/FSDP/ZeRO, pipeline/tensor parallelism) and own throughput/time-to-train using profiling and optimization.
  • Implement model-efficiency techniques (quantization, distillation, pruning, KV-cache, Flash Attention) for training and inference without materially degrading quality.
  • Build and maintain model-serving systems (vLLM/Triton/TGI/ONNX/TensorRT/AITemplate) with batching, streaming, caching, and memory management.
  • Integrate with vector/feature stores and data pipelines (FAISS/Milvus/Pinecone/pgvector; Parquet/Delta) as needed for production.
  • Define and track performance and cost KPIs; run continuous improvement loops and capacity planning.
  • Partner with ML Ops on CI/CD, telemetry/observability, model registries; partner with Scientists on reproducible handoffs and evaluations.


Educational Qualifications:

  • Bachelors in computer science, Electrical/Computer Engineering, or a related field required; Master’s preferred (or equivalent industry experience).
  • Strong systems/ML engineering with exposure to distributed training and inference optimization.


Industry Experience:

  • 3–5 years in ML/AI engineering roles owning training and/or serving in production at scale.
  • Demonstrated success delivering high-throughput, low-latency ML services with reliability and cost improvements.
  • Experience collaborating across Research, Platform/Infra, Data, and Product functions.


Technical Skills:

  • Familiarity with deep learning frameworks: PyTorch (primary), TensorFlow.
  • Exposure to large model training techniques (DDP, FSDP, ZeRO, pipeline/tensor parallelism); distributed training experience a plus
  • Optimization: experience profiling and optimizing code execution and model inference: (PTQ/QAT/AWQ/GPTQ), pruning, distillation, KV-cache optimization, Flash Attention
  • Scalable serving: autoscaling, load balancing, streaming, batching, caching; collaboration with platform engineers.
  • Data & storage: SQL/NoSQL, vector stores (FAISS/Milvus/Pinecone/pgvector), Parquet/Delta, object stores.
  • Write performant, maintainable code
  • Understanding of the full ML lifecycle: data collection, model training, deployment, inference, optimization, and evaluation.


Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA


Remote working/work at home options are available for this role.
internship
Bilingual Call Center Representative (Healthcare | Remote After Training)
✦ New
🏢 Amerit Consulting
Salary not disclosed
Rancho Cordova, CA, Remote 1 day ago

OVERVIEW:


Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US,seeks an accomplished Bilingual Call Center Representative (Healthcare | Remote After Training).”


** LOCATION: Remote 11050 Olson Drive Suite 100, Rancho Cordova, CA, 95670| (Candidate must reside within 25 miles of Rancho Cordova, CA.)


** DURATION: 6 Months +


** WORK SCHEDULE: 09:00 am – 06:00 pm PST


** TRAINING: 4-5 Weeks


** START DATE: Apr 06, 2026


Pay Rate: $20.25/hr. W2


Note:

  • Initial Training will be ONSITE, after training, they will work remotely until TBD.
  • Work schedule is 9-6pm PST.
  • Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese and Armenian.


ESSENTIAL JOB DUTIES:

  • A Customer Service Specialist shall assist and educate Medi-Cal beneficiaries by selecting a managed health care plan.
  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.


QUALIFICATIONS / REQUIREMENTS:

  • Education: At least HS diploma / GED
  • One year of experience in the field or related area.
  • High School diploma, GED, or equivalent certification.
  • Computer literacy with the ability to quickly learn new software programs.
  • Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
  • Excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
  • Ability to successfully execute many complex tasks simultaneously.
  • Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
  • Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.


NOTE: Candidates that are offered a position are required to pass pre-employment background screenings.


I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.


Recruiter Name: Lalit Malgotra

Title: Professional Recruiter

Phone: 925-297-6323


Company Overview:


Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.


Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.


Remote working/work at home options are available for this role.
internship
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