Jobs in San Francisco Remote
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Border Patrol Agent (BPA) Entry Level A MISSION WORTHY OF A CAREER! If you're looking for "just a job," then stop reading right now.
But, if you're looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S.
Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement.
Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below) .
Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739
- $89,518 per year.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be eligible for up to $20,000 in incentives.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.
You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.
This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.
Or will receive a bachelor's degree with Superior Academic Achievement.
Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.
Please refer to the BPA GL-9
- 11 announcement.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp .
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
ServiceNow Developer should have hands on experience configuring and developing on FSM (Field Service Management) and EAM (Enterprise Asset Management) modules in ServiceNow including but not limited to PM workorders, work order workflows, scheduling & dispatch workflows and asset lifecycle management Preferably Certified Implementation Specialist???FSM (CIS-FSM) A Brief Overview The Senior Developer for ServiceNow will be responsible for configuring, administering and scripting the ServiceNow ITSM tool.
This role will work with the ITS Management leadership to develop technical solutions that satisfy the business needs of the IT and other departments seeking to use ServiceNow.
What you will do Configuration/Customization of the ServiceNow system, including creating workflows Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service Uses scripting tools and ServiceNow functionality create script to automate rote tasks being done in ServiceNow Performs integrations and process automation using ServiceNow Orchestration Gathers specifications from the IT department and delivers a product/release that meets the needs presented.
Create requirements definitions and technical specifications documentation.
Load, manipulate and maintain data between ServiceNow and other systems Work with IT managers to generate views and reports as needed Must analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap Thorough understanding of ITIL/ITSM processes Performs system and integration testing with sample and live data Monitor health, usage and overall compliance of the application Education Qualifications BA/BS Degree in Computer Science, Information Technology, Information Systems, Electronics Technology, IT Management or a directly related field from an accredited college or university.
Experience Qualifications Must have three (3) years of experience as a ServiceNow Developer Required Knowledge, Skills and Abilities Knowledge of Active Directory / LDAP Knowledge of disciplined software release build/deploy processes Knowledge of integrating with internal and external applications and systems Knowledge of cross-browser and platform compatibility requirements including IE rendering issues Knowledge of Javascript, HTML, CSS and good web design practices Ability to effectively communicate with all levels of the organization Ability to demonstrate analytical and problem solving skills Ability to successfully design, develop, and support web-based applications and websites Ability to interface and develop with Java/J2EE backend technologies Ability to work on multiple overlapping projects Ability to work independently with minimal supervision Licenses and Certifications ServiceNow Admin and Developer certification preferred but not required
They are seeking a highly motivated Machine Learning Scientist to join their team to develop new scientific methodology and produce and deploy workflows usable by computational and ultimately wet-lab scientists.
The successful candidate will collaborate extensively with computational and experimental researchers within Prescient Design and across the division to advance their scientific understanding of biomolecules.
Responsibilities Work as a machine learning scientist to develop new scientific methodology for the understanding, scoring, ranking, generation, and design of biomolecules, especially proteins.
Work as an engineer of scientific software, to produce usable, deployable code for these new methods to power the lab-in-the-loop.
Use software best practices (version control, testing, modular code development, documentation, etc.) to collaborate on a large codebase with our team of methods developers.
Deploy workflows on HPC and cloud platforms and deliver user-friendly web-based interfaces to medicinal chemists across the organization.
Requirements BS, MS, or PhD degree in a life or physical science or a computational field.
Expert in Python and experience with scientific software development.
Experience with deploying software workflows on cloud and/or HPC platforms.
Experience working on collaborative code bases, including merge requests, code review, writing tests etc.
Highly motivated and independent self-starter that is eager to collaborate.
Excellent communication and interpersonal skills.
Basic understanding of modern machine learning methods including predictive models, generative models, and active learning as applied to molecular generation and optimization.
Experience with Rosetta, OpenMM, and/or computational chemistry codes.
3+ years of industry experience.
Extensive experience working with large chemical and biological datasets, including graph, sequence, and structure-based data.
Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott Vacation Club properties to promote the Marriott Vacation Club Destinations® Program, our points-based ownership product.
As a Trial Membership Representative, you will offer guests and potential Owners trial ownerships with specially priced vacation packages.
What's in it for you? Hotel and resort discounts Immediate 401(k) company match up to 6% Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Positive work environment Growth and development opportunities What you will do? Engage with guests and potential Owners while providing elevated customer service.
Offer specially priced trial membership packages.
Effectively communicate the benefits of trial ownership and special offers.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
What are the requirements? Bold persuasion skills Computer skills Flexible schedule including weekends and holidays Excellent communication skills and/or interpersonal skills interacting with guests Service focused Detail oriented with process and follow-up Financially motivated Sales experience preferred Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Salary: $120,000
- $170,000 per year A bit about us: Our client is a Global Entertainment Partner currently looking to hire a senior engineer who can own and scale complex AWS infrastructure, ensuring reliability, security, and performance worldwide.
The most important focus is on driving automation and reproducibility through Infrastructure as Code, with Terraform at the core, Why join us? This is a hybrid position in SF and comes with: Competitive base salary + bonus + profit sharing $300 monthly commute stipend + $70 cell phone reimbursement Great healthcare coverage Access to exclusive label events A collaborative culture where engineers and product teams work closely, and most of the team has been here long-term Job Details What You’ll Do Own and manage AWS infrastructure at scale (EC2, RDS, S3, Lambda, IAM).
Drive automation and Infrastructure-as-Code using Terraform and similar tools.
Partner with engineering to improve CI/CD pipelines, observability, and performance.
Optimize cost, uptime, and scalability across cloud environments.
Establish best practices for monitoring, incident response, and infrastructure growth.
What You Bring 5+ years in Cloud Ops, SRE, or DevOps roles.
Deep experience with AWS core services and large-scale infrastructure.
Strong hands-on with Terraform and IaC practices.
Familiarity with container orchestration and automation (Docker, Kubernetes).
Problem-solver who thrives in high-growth, fast-moving environments.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
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Seeking a role that will allow you to work from home while making a difference in the world of technology? Are you someone who is passionate about technology and enjoys staying ahead of the tech curve? Are you looking for a role that offers flexible hours that will fit around your current schedule? Then we have a role for you!
TELUS Digital are currently hiring for a Personalized Ads Evaluator role! This is a freelance, independent contractor position that offers up to 20 hours per week.
In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout
Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users, including yourself.
Join our team today and start putting your skills to work for one of the world's leading online advertising platforms while being a part of a supportive community that offers:
- Access to complimentary mental health support benefits like free EAP and Mindfulness Apps.
- Dedicated, responsive well-being team proactively offering well-being education each month, as well as quarterly initiatives.
Qualification path
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.
Basic Requirements
- Excellent communication skills with full professional proficiency in English
- Being a resident in USA for the last 3 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Country
- Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content
- Daily access to a broadband internet connection, a smartphone (Android 4.1, iOS 8 or higher), and a personal computer with antivirus software to work on. You'll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks.
Assessment
In order to be hired into the program, you'll be required to take an open book qualification exam that will determine your suitability for the position. You will also be required to complete and pass an ID verification process. Don't worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your own convenience!
Remote working/work at home options are available for this role.
Clinical Systems Analyst (Cerner Scheduling)
Chicago, IL (Hybrid Onsite role – it is primarily Onsite with a some flex, but still to average 3-4 days onsite.)
- Face to Face Onsite interview required.
Duration: long-term & open-ended (multiple years)
POSITION SUMMARY
Cerner PowerChart and Scheduling Analyst who reports directly to the Director of Health Information Technology, Interoperability Services and is responsible for the maintenance of the PowerChart and Scheduling functionality. Responsibilities also include providing immediate application and systems support and overseeing the completion of projects, system enhancements, applying vendor upgrades, application support and support of users.
JOB DUTIES (List in order of importance)
- Utilizing Cerner PowerChart and Scheduling the analyst will design, build and document application changes. Consult with end users on Scheduling module design and build changes.
- Tests software to detailed specifications.
- Trains less experienced personnel.
- Reports project activity and status to management.
- Learns new clinical applications and oversees the completion of tasks related to clinical system functions.
- Attend applicable vendor clinical application classes.
- Coordinate the resolution of User calls and determine appropriate action by investigating and analyzing reported hardware and software problems.
- Identify, analyze, track and report on project issues.
- Evaluate and assist senior management in the implementation of system upgrades.
- Analyzing functional requirements documentation, conducting interviews with key personnel and collecting information about the use of the current system.
- Assist in the preparation of documentation and development of interface and conversion specifications.
- Act as liaison between departments and external areas as required. Schedule periodic meetings with IS, Vendors and Users to ensure effective communications.
- Identify and encourage user department procedural changes.
- Conduct workflow sessions with end users.
- Demonstrate system to users.
- Perform system adaptations and modifications according to the prepared specifications.
- Function as a project implementation manager for clinical system related projects.
- Assist in developing departmental education and training materials.
- Monitor/review procedural materials.
- Refine sample test plans for conversion, interfaces and applications.
- Assist in the development of a Live Event Plan.
- Provide post-live application support.
- Work with Project Management to obtain sign-offs.
- Complete assigned work plan tasks.
- Maintain tables, files, profiles, codes sets, etc.
- Provide after-hours support of clinical applications per schedule.
- Learn and assist with other applications as directed.
Knowledge, Skills and Abilities
- Extensive experience with Cerner PowerChart and Scheduling module
- Experienced in Systems Development Life Cycle
- Project management and project management software skills
QUALIFICATIONS
- Minimum 5 years' experience with Healthcare Information Systems is required. Implementation project management experience and hands on experience implementing vendor clinical application software, along with a strong desire to learn other technologies is required.
- Minimum 5 years' build and maintenance experience with Cerner PowerChart and Scheduling is required.
- Exhibit the ability to communicate effectively in a customer service environment Develop and maintain a strong working relationship with both internal and external hospital contacts.
- Must have excellent verbal and written skills.
- Experience in the use of Client Server Clinical systems is preferred.
- The use of personal computer hardware and software packages, MS Office is required.
- Ability to complete project tasks and assignments on time is required. Applications programming experience a plus.
EDUCATION
A Bachelor of Science degree in business administration, healthcare administration, information systems, computer science degree
Remote working/work at home options are available for this role.
We are currently working with a growing consulting organization that is looking to bring on an Azure Databricks Architect to support a large-scale modern data platform initiative.
This role is fully remote, however the consultant must be based in the Chicago area in order to collect company equipment on day one.
Responsibilities
• Lead the architecture and design of enterprise data platforms built on Azure and Databricks
• Design scalable Lakehouse architectures using Databricks, Delta Lake, and Azure Data Services
• Work closely with engineering teams to guide implementation of best practices across data engineering, performance optimization, and cost management
• Collaborate with business stakeholders to translate requirements into technical architecture
• Provide technical leadership across ingestion frameworks, orchestration, and data governance
• Support modernization of legacy data platforms into cloud-native architectures
Required Experience
• Extensive experience designing and implementing Azure Databricks solutions
• Strong background in Azure data ecosystem (ADLS, ADF, Synapse, etc.)
• Deep understanding of Lakehouse architecture and Delta Lake
• Experience building scalable data pipelines and distributed data processing frameworks
• Strong stakeholder communication and architecture leadership experience
• Previous consulting or client-facing delivery experience is highly desirable
Nice to Have
• Databricks certifications
• Experience with Unity Catalog, MLflow, or Databricks Serverless
• Experience supporting AI/ML workloads on Databricks
Remote working/work at home options are available for this role.
Akkodis is seeking a Client Services Project Specialist for a Contract position with a client in Fully Remote (Beaverton, OR). Ideally, we are looking for applicants with a solid background Project Specialist extensive experience with Project Specialist, Paralegal, LLM or Juris Doctor.
Pay Range: $27 to $30/hour. The rate may be negotiable based on experience, education, geographic location, and other factors.
Top 3 Required Skills: Excel (medium excel skills), legal doc review, paralegal experience
**JD from an accredited US law school or foreign law degree and LLM required
***Manager is looking for candidates who want to convert to FTE**
****Legal industry experience*****
**Paralegal experience** (class action law or litigation paralegal experience preferred, not required)
Overview:
This role plays an integral part of the review team for specific casework that includes but is not limited to document review and handling claimant correspondence. Incumbents will use detailed analysis to review legal documents, as trained by the project team, communicate important information to the project team, and manage email correspondence from the public. "Best-in-class" customer service is priority to both internal and external team members and clients as it relates to professionalism, responsiveness and quality of work.
Essential Job Responsibilities:
- Fields email inquiries from claimants
- Reviews and codes documents in actual or potential legal proceedings
- Receives training, direction and oversight from project managers and/or outside counsel for each project
- Relies on review protocol and instructions details of case that determine processing decisions
- May be asked to review documents a second time and process for additional issues
- Document types typically include MS Office and email documents, but may also include technical and non-traditional documents
- Technical elements of the position will vary by project
- Demonstrated ability to follow precise written instructions with accuracy
- Experience with Excel functionality
Required Qualifications & Characteristics:
- JD from an accredited US law school or foreign law degree and LLM
- Prior document review experience required
- Detail-orientated with the ability to multi-task
- Flexible and customer service focused
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance.
Remote working/work at home options are available for this role.
Job Title: Software Trainer (Hybrid)
Location: North Wilkesboro, NC (50% Travel Required)
Job Type: Full-time
About the Role:
We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.
Key Responsibilities:
•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)
•Customize training plans based on practice needs, user roles, and software configuration
•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A
•Maintain a deep understanding of product functionality, updates, and best practices
•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets
•Troubleshoot common user errors and guide users to solutions during sessions
•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction
•Gather and relay customer feedback to help shape product enhancements and training improvements
Qualifications:
•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding
•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)
•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)
•Ability and willingness to travel up to 50%
•Experience delivering software training
•High attention to detail and customer-centric mindset
•Tech-savvy with the ability to quickly learn new tools and features
Additional Qualifications:
•Experience working with remote or hybrid teams
•Instructional design or adult learning content development
•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)
Remote working/work at home options are available for this role.
