Jobs in San Francisco

Company Description

Ignition Leadership is a selective leadership accelerator designed for ambitious early-career professionals who want to run real businesses, not just manage tasks.

Through structured development, operational immersion, and high-accountability coaching, Ignition prepares high-potential leaders to take ownership of performance, teams, and financial outcomes.

Graduates of the Ignition Manager in Training pathway are placed into leadership roles at Stress-Free Auto Care, a fast-growing, tech-forward automotive platform operating across multiple states.

Ignition turns potential into operational leadership.

Role Description

This is a full-time, on-site leadership development role based in Northern California, Southern California, or Texas.

As a Manager in Training (MIT), you will enter the Ignition Leadership pathway and be placed into operational leadership at Stress-Free Auto Care. From day one, you will learn how to run a modern, data-driven auto repair operation while developing the leadership skills required to manage teams and own financial performance.

This is not a classroom program. It is hands-on business leadership.

You will progress through a defined career path:

• Year 1: Manager in Training → Assistant General Manager

• Year 2: General Manager (full P&L ownership)

• Years 3–4: Senior General Manager (multi-location leadership)

• Year 5+: District Manager (regional oversight)

High performers advance quickly and take on significant operational responsibility.

Responsibilities

• Learn and execute all aspects of shop operations

• Lead technicians and service advisors

• Manage workflow, staffing, and daily performance

• Deliver exceptional customer experience

• Drive revenue and operational KPIs

• Use financial and operational data to improve performance

• Support hiring, coaching, and team development

• Transition into full P&L ownership as you advance

Qualifications

• Bachelor’s degree required

• 0–3 years of professional experience

• Strong leadership potential and ambition

• Excellent communication skills

• Analytical mindset with a bias toward action

• Comfortable in fast-paced, hands-on environments

• Willingness to relocate for advancement (preferred)

About the Company

Our client's mission is to foster innovative research and collaboration in the fields of biomedical science.

About the Role

The role involves providing dedicated administrative support to two senior scientists, ensuring smooth operations and effective communication within the team.

Schedule: Monday-Friday Onsite in Downtown San Francisco8:30AM-5:30PM 1 hour lunch

Responsibilities

• Provide dedicated administrative support to 2 senior scientists (Principal Investigator & Senior Investigator)
• Heavy calendaring, scheduling, and meeting coordination
• PowerPoint presentation support
• General administrative and organizational support
• Partner closely with remote manager; must work autonomously
• Provide proactive support and gentle “push” when needed

Qualifications

• Strong, experienced administrative professional (not entry-level)
• Autonomous and able to operate independently
• Excellent customer service personality and strong interpersonal skills
• Highly organized with strong Word skills, basic Excel, and PowerPoint
• Experience supporting executives or senior leaders (healthcare, research, nonprofit, or corporate environments preferred)
• Interest in scientific research
• Experience from institutions such as UC Berkeley, Stanford, Sutter Health, or CPMC is a plus

Required Skills

• Strong administrative skills
• Excellent organizational abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong interpersonal and customer service skills

Preferred Skills

• Experience in healthcare, research, nonprofit, or corporate environments
• Interest in scientific research
• Experience from prestigious institutions

Presales Solution Architect – US

Series AI Start-up - AI/ML

Location: San Francisco Bay Area (Hybrid)

Salary: Market-leading salary package + stock + benefits

The Role

As a Presales Solution Architect, you’ll operate at the intersection of enterprise AI — helping organizations unlock predictive intelligence from the structured data that powers their business. You’ll work hand-in-hand with Enterprise Account Executives and technical stakeholders to identify architectural challenges, design scalable AI solutions, and guide customers through high-impact technical evaluations that directly drive revenue.

This role is perfect for someone energized by solving complex technical problems, engaging deeply with customers, and clearly articulating how advanced AI capabilities translate into measurable business outcomes. If you thrive in fast-growth environments and want to help enterprises operationalize next-generation AI at scale, you’ll excel here.

What You’ll Do & Achieve

• Drive technical discovery sessions to identify high-impact, high-value use cases where enterprise AI delivers measurable ROI.
• Collaborate with Sales to create compelling demos, run competitive benchmarks, and prototype solutions on customer datasets to accelerate deals.
• Own the technical vision for assigned customers, cultivating deep relationships with senior stakeholders and shaping long-term adoption strategies.
• Lead end-to-end solution delivery, coordinating cross-functional teams — including engineers, IT, governance, and business stakeholders — to remove blockers and ensure alignment.
• Architect scalable, production-ready solutions and integration patterns that perform reliably in complex enterprise environments, from on-prem systems to cloud VPCs and legacy infrastructure.
• Capture patterns and insights from deployments to generate high-impact engineering feedback, informing product and model development.
• Develop repeatable deployment strategies, reference architectures, and best-practice playbooks to accelerate the impact of the broader Solutions Architect team.
• Travel up to 50% of the time to engage directly with customers and deliver hands-on solution experiences.

Who You Are

• 7+ years in customer-facing technical roles (e.g., Solutions Architect, Sales Engineer, ML Engineer, Data Scientist) with proven success delivering complex AI or ML solutions.
• Track record leading enterprise-scale technical implementations, spanning modern Generative AI or traditional machine learning systems, across cloud and on-prem environments.
• Experienced navigating multi-stakeholder enterprise environments, balancing competing priorities, and driving deployments to completion.
• Exceptional communicator, capable of translating complex technical concepts for both technical and executive audiences.
• Hands-on technical expertise in data manipulation, rapid prototyping, and analysis using tools such as Python, Pandas, and SQL.
• Collaborative, cross-functional mindset — skilled at balancing trade-offs and working effectively across teams to achieve outcomes.
• Self-starter with the ability to own initiatives end-to-end, quickly fill knowledge gaps, and deliver results.

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About Us

BAGGU is a design focused bag company based in San Francisco, California. We are a small but hard-working team of people dedicated to making bags that feel good to use.

For more information on our company visit us at or follow us on social media @baggu.

Please note that is used for Customer Experience inquiries - please do not use this channel for Application inquiries.

About the Role

BAGGU is looking for a strategic Social Media Manager to lead our digital presence in a way that serves our evolving marketing, brand, and business goals. The ideal candidate knows how to build and engage an active community while driving measurable results. We're seeking someone with proven experience working with high-visibility brands, cultivating passionate online communities, and translating insights into action.

Location and Working Hours

• Open to San Francisco Bay Area based candidates
• Hybrid - 2 days in office, 3 days remote
• Working hours are 10am - 6pm PT, with some weekend availability and travel required

Responsibilities

• Lead social media strategy across all platforms to drive traffic and conversions to our website through engaging content and storytelling
• Develop and execute comprehensive social content strategy that aligns with marketing initiatives while maintaining consistent brand presence across platforms
• Create detailed content calendars (short and long term); partner with Creative team to produce and optimize platform-specific assets that resonate with target audiences
• Monitor and analyze social media metrics, customer behavior trends, and campaign performance to optimize strategy and ROI
• Manage community engagement by monitoring customer sentiment and overseeing responses to comments, DMs, and public forums.
• Proactively identify and capitalize on emerging opportunities, including new platforms, features, and moments to maximize brand visibility and engagement
• Oversee product seeding initiatives by identifying and managing relationships with key influencers and brand partners
• Oversee curation and integration of user-generated content across marketing materials such as website, email, and product pages

Requirements

• Minimum 4 years of experience in social media management, preferably in fashion e-commerce
• Demonstrated success managing social media presence for a high-visibility brand with 500K+ engaged followers across platforms and engaging with online communities
• Strong analytical skills; expert in tracking and reporting on performance, and translating data into strategic direction
• Proven track record of growing social media engagement and driving conversions through organic and paid social initiatives
• Excellent written and verbal communication skills with ability to adapt concepts across different platforms
• Experience developing creative briefs and providing strategic direction to creative teams
• Proficiency in social media management tools and analytics platforms
• Demonstrated knowledge of current social media trends, best practices, and platform-specific content strategies
• Experience in influencer relationship management and product seeding campaigns
• Strong project management skills with ability to coordinate multiple initiatives simultaneously

Nice to Haves

• Track record of working on long lead timelines and is familiar with fashion/DTC release schedule
• Understanding of e-commerce customer journey and conversion optimization
• Experience working with external brand partners

Benefits

• Time Off: 16 days PTO + 11 company holidays
• WFH Stipend
• Health Insurance (with optional Dental and Vision)
• Optional: FSA/HSA and commuter benefits
• 401k: Eligible after 1 year
• Other Perks: Virtual Yoga Classes and BAGGU employee discount

Pay Transparency

• $100,000 Base salary
• Exempt (not eligible for overtime)

Job Description: Transit City Manager

Employment Type: Full-time

Work Type: Remote

Duration: 12 months (Annual Renewal)

Location: San Francisco

Role Objective:

The team works on keeping Maps Data current and reflective of real-world changes. They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface. The Mapping Maintenance Expert will be responsible for improving & maintenance of city / country transit data and providing country specific expertise. The Maintenance Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth for the countries they would be responsible for maintenance.

Role & Responsibilities as a Maintenance Expert:

Communicating with City Experts & other stakeholder teams and achieving the project objectives.

Identify transit user expectations, broken critical user journeys, data gaps and provide insights to the product.

Validate quality of new and updated data in the data management platform.

Make necessary edits for all transit data types.

Flag issues to Program Managers to communicate with the partner/provider about required data fixes or inform about problematic data areas.

Develop outages and alerts capabilities in their assigned city.

Manage city specific data pipelines through the transit data management platform, including updating pipelines using basic programming skills.

Experience / Skills:

6 months +

Graduate or equivalent experience

Good Communication skills in English - additional languages are preferred

Experience with Transit projects - GTFS knowledge preferred

Proficiency in GIS mapping tools and knowledge of the country's transit/traffic network.

Knowledge of traffic laws, landmarks, political modeling and key mapping features of the city/country

Comfortable with a rapidly changing environment

Strong problem-solving skills and excellent attention to detail

About Nucleus

Nucleus is a research-driven talent and intelligence platform for the next generation of investors, built at the intersection of data, experimentation, and community. We hire investors for some of the best firms in the world and are building the network, community, and intelligence layer around the people shaping the future of venture and company building.

The Role

This is a foundational hire working directly with the founder across research, community, events, client relationships, fellow experience, and search execution. One day you may be building cap tables. Another you may be running a mixer for 40 fellows or sitting in on a GP hiring conversation at a top firm.

The title is intentional. You will be in the room early, learning how the best firms operate and earning responsibility as you prove you can carry it. Over time you will own projects and workstreams. The starting point is proximity, pattern recognition, and high output across a wide surface area.

The founder focuses on strategy, vision, brand, community, and high-trust client relationships. Your role is to absorb the operational surface area so his time goes to the work only he can do. Nothing drops while he goes deep.

What the work looks like

• Work side by side with the founder across research, community, content, events, and client delivery
• Own the operational follow-through: prep materials, follow-ups, scheduling, and keeping workstreams moving between meetings
• Conduct research on investors and firms. Build and maintain the Nucleus Brain so the founder can go deeper on priority engagements.
• Collaborate on candidate shortlists and search materials for active client work
• Help coordinate NEXT Fellowship programming, pod logistics, and fellow experience
• Plan and execute community events: mixers, firesides, dinners, partner programming
• Draft and edit external communications: emails, proposals, partnership materials, client decks • Contribute to content across Nucleus Intelligence, Substack, social, and the Rise podcast
• Help shape brand and media presence
• Pick up whatever needs to get done so nothing falls through the cracks

Who you are

• 1 to 2 years in a high-intensity environment: investment banking, management consulting, executive search at a top firm, or an operating role at a venture-funded startup
• Genuinely curious about venture capital, the people in it, and how the industry actually works
• Technical bias. At the least, you are highly analytical by nature and can find information others can't and synthesize it clearly
• Warm, high-energy, and natural with people. You make rooms better when you walk in.
• Excellent writer with a tight, dense style
• Comfortable with ambiguity and context-switching in a fast-moving, founder-led environment
• Based in San Francisco or NYC. Remote will be considered. Must be in the US and be willing to travel.

Why this role

You will have a front-row seat to how the best venture firms operate, hire, and think about talent. You will build relationships with builders, investors, LPs, and emerging managers that most people spend years trying to access. And you will help build a company from the ground floor with real revenue, real clients, and a vision that extends well beyond search.

Promotions follow ownership and output, not tenure. We stay intentionally lean. Earn it, and the path to real ownership is short.

Compensation

Base: $120-180k DOE

Bonus eligible day one

Profit sharing with meaningful upside as the business grows

DM alexklein0x on X for the fastest reply. Will check LinkedIn weekly.

Summary

The E-Learning Tech Specialist is responsible for the design and implementation of e-learning offerings for lawyers and administrative staff to drive adoption of Technology capabilities and solutions.

This role oversees the strategy, design, development, and operation of e-learning programs or computer-based virtual courses, partnering with IT leadership and functional teams to translate identified organizational change management needs into training offerings, selecting and producing technology to advance end-user training, and preparing / maintaining courses on the Firm’s Learning Management System (LMS) platform.

The combination of technical acumen with a relentless customer focus, communication skills, and a desire to foster organizational development and growth enables the E-Learning Tech Specialist to promote gold-standard learning solutions.

Duties and Responsibilities

• Researches, develops, and implements e-learning methods and latest marketplace technologies for providing end-user training on a variety of technology topics.
• Partners closely with IT leadership and functional teams to design, develop, and deliver training to lawyers and staff across the Firm’s regional offices.
• Operates as part of IT project teams for high visibility initiatives that require change management capabilities.
• Creates implementation plans for e-learning programs, including communications for end users.
• Gathers information and course elements from IT SMEs and key stakeholders to scope and plan course content.
• Designs and develops learning materials, coordinates and reviews educational content, and incorporates current technology in developing specific eLearning curricula.
• Monitors and measures the Firm’s usage and adoption of learning offerings against pre-determined performance indicators to identify areas of improvement and adaptation.
• Works with selected vendors of e-learning technology to adapt the technology to the needs of the Firm.
• Helps to negotiate contracts with e-learning vendors by defining the nature of the work required.
• Serves as the liaison between e-learning vendors and IT subject matter experts (SMEs) to advance the design and development of e-learning solutions.
• Supports the deployment of learning programs, including uploading and updating courseware and curricula, training assignments, learner notifications and rules in the Firm’s LMS.
• Coordinates with IT directors and managers to test the technology.
• Utilizes knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience.
• Utilizes LMS reporting capabilities and develops custom reports to assist with planning and managing the Firm’s IT training and development initiatives.
• Manages e-Learning content from vendors to ensure it is compatible with the LMS.
• May facilitate live and recorded learning.
• Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.

Qualifications

Education & Credentials

• College degree is preferred, ideally in instructional technology, education, computer science, or a related field.
• Master’s degree is preferred.
• Appropriate technical certification(s) and/or advanced learning are preferred (e.g., adult education, multimedia training materials development).

Knowledge & Experience

• 5+ years of relevant experience, ideally in a large Law Firm setting, a comparable professional services organization, or a legal information services provider.
• Demonstrated experience working in a time sensitive environment, with the ability to multi-task and manage competing priorities with little direction.
• Demonstrated experience with a Learning Management System as a developer or administrator.
• Experience with HTML and audio and video editing software.
• Experience with instructional design with a focus on adult learning theories.
• Broad knowledge of current and emerging e-learning technologies.
• Understanding of development tools used to build e-learning technologies.
• Knowledge in Accessibility standards, with experience in training and developing content that meets compliance / accessibility requirements.
• Understanding of technology development, electronic content development, and management practices.
• Knowledgeable of applications and technologies common to a law firm (e.g., Collaboration solutions, Document Management Solutions).

Skills & Expectations

• Ability to interact with suppliers, end users, and co-workers in a professional manner to deliver a gold standard experience.
• Coordinates with IT directors and managers to test the technology.
• Utilizes knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience.
• Utilizes LMS reporting capabilities and develops custom reports to assist with planning and managing the Firm’s IT training and development initiatives.
• Manages e-Learning content from vendors to ensure it is compatible with the LMS.
• May facilitate live and recorded learning.
• Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.
• Ability to communicate technical information to both technical and non-technical audiences.
• Ability to interact and engage with end users of all levels, demonstrating strong communications and organizational skills.
• Strong service orientation and an understanding of the importance of developing effective working relationships with users.
• Ability to work well under pressure.
• Ability to work well as part of a team on technical projects.
• Availability to work before and after business hours and weekends with little or no notice

Core hours of 9:00 am-5:30 pm, Monday-Friday; hybrid in-office, which will be a combination of on-site, and remote work with occasional on-call availability.

The firm is an equal opportunity employer and does not discriminate in any aspect of employment, including hiring, salary, promotion, discipline, termination, and benefits, on the basis of race, color, ethnicity, religion, national origin, gender, gender identity or expression, age, marital status, sexual orientation, family responsibility, disability (including physical handicap), or any other improper criterion.

Salary range is $111,000.00-$138,500.00, plus bonus dependent on candidate experience. Candidates hired for staff positions with a minimum work schedule of 30 hours per week are eligible for a

comprehensive benefits package, including healthcare insurance.

#LI- Hybrid

Title: VP, Customer Experience & Success

Location: USA (Bay Area preferred)

Reports to: President

Team Size: 50+ (CS, Professional Services, Support, CS Ops)

Company: Milestone Inc.

About Milestone:

Milestone Inc. is a leading Digital Experience Software and Services company focused on AI-first discovery, personalization, and conversion across all digital touchpoints. Our platform enables brands to be visible in search engines and AI answer engines through structured data, entity intelligence, and AI-driven orchestration.

We serve complex, multi-location enterprises across hospitality, banking/financial services, and MarTech-driven organizations, operating a hybrid SaaS + Services business model at scale.

VP - CS Role Overview:

Milestone is seeking a strategic, revenue-oriented VP of Customer Experience & Success to own retention, expansion, partnerships, and customer outcomes across a global customer base.

This is a revenue-adjacent executive role, accountable for GRR, NRR, churn reduction, expansion ARR, payback period, and customer lifetime value—not just customer satisfaction.

The VP - CS will design and operate a modern, AI-powered Customer Success engine, spanning onboarding through expansion, while leading distributed teams across the US, India, Canada, and Mexico.

Problems We Are Looking to Solve:

The VP - CS will be entrusted with solving systemic, enterprise-level challenges including:

• Lifecycle execution challenges across onboarding, adoption, renewal, and expansion
• Limited predictability in churn risk, renewals, and expansion forecasting
• Scalability and repeatability in CS playbooks
• Fragmentation across SaaS + Services delivery models
• Underutilization of AI and automation in CS workflows
• Weak executive-level customer relationships in complex verticals

Key Responsibilities:

1. Strategic Customer Success & Revenue Ownership

• Own and improve GRR, NRR, churn, expansion ARR, CLV, and cohort health
• Operate and forecast a multi-million-dollar global book of business
• Design and run end-to-end scalable and repeatable lifecycle playbooks:
• Onboarding → Adoption → Value Realization → Renewal → Expansion
• Establish a rigorous operating cadence:
• QBRs, executive reviews, health scoring, churn risk models, expansion pipelines
• Directly align CS outcomes with Company OKRs and board-level metrics
• Own the creation of systematic, built-in expansion engines so that customers adopting the Milestone product stack have defined, automatic ARR growth year over year.

2. Global Leadership & Operating Rigor

• Lead and scale 60+ global team members across CS, PS, Support, and CS Ops
• Implement clear playbooks, SLAs, escalation models, and governance
• Drive tight cross-functional alignment with Sales, Product, Marketing, Engineering, and Delivery
• Lead change management for:
• New processes
• Pricing & packaging shifts
• AI-enabled workflows and tooling

3. MarTech, Hospitality & Banking Domain Leadership

• Bring deep expertise in MarTech ecosystems:
• CDPs, CRMs, personalization, attribution, ABM, campaign orchestration
• Demonstrate direct experience serving hospitality and banking / financial services clients:
• Translate platform capabilities into vertical-specific business outcomes
• Act as an executive partner to CMOs, CDOs, Heads of Digital & Loyalty

4. AI, Automation & CS Technology Leadership

• Deploy AI-driven Customer Success capabilities, including:
• Predictive health scoring
• Churn and risk signals
• Automated play triggers & next-best-action systems
• Renewal and expansion forecasting
• Drive automation across the CS stack:
• CRM, ticketing, in-app guidance, chatbots, knowledge bases
• Improve:
• Time-to-value
• CS productivity
• Margin and scalability
• Continuously evaluate and optimize AI tools across CS and MarTech ecosystems

5. Hybrid SaaS + Services Model Excellence

• Operate seamlessly across:
• Recurring SaaS (land-and-expand, usage-driven models)
• Services (projects, retainers, SOWs, campaigns)
• Define clear value, scope, and success metrics for blended offerings
• Partner with CS Ops / Rev Ops to standardize:
• Handoffs
• Capacity planning
• Margin and profitability tracking
• Replace hero-driven delivery with repeatable, scalable execution models

6. Executive, Entrepreneurial & Culture Leadership

• Bring an entrepreneurial mindset suited for ambiguity and scale
• Build a strong CS leadership bench in the Bay Area while leveraging global teams
• Demonstrate executive presence through:
• Board-level storytelling
• Strategic customer engagement
• Partner and ecosystem leadership
• Serve as a culture carrier, reinforcing:
• Ownership over activity
• Accountability over intent
• Customer obsession over internal comfort

Ideal Candidate Profile:

We are seeking a strategic, data-driven, and execution-focused CS leader who:

• Thinks in outcomes, revenue, and systems, not just relationships
• Operates comfortably with C-suite buyers in complex enterprises
• Understands SaaS economics and services margin deeply
• Can design scalable operating models and still drive execution
• Is equally credible with boards, customers, and frontline teams
• Strong learning mindset

Required Experience & Qualifications:

• 15–20+ years in SaaS, MarTech platforms, agencies, or high-growth B2B environments
• Proven VP or Sr Director experience owning retention and expansion outcomes
• Previous high growth/startup experience is must have
• Strong command of CS economics:
• GRR, NRR, churn, expansion, payback period, cohort health
• Deep exposure to hospitality and/or banking verticals
• Global leadership experience across multi-time-zone teams
• Bay Area presence preferred

Key Focus Areas (2026 Lens):

• Revenue retention and expansion predictability
• Lifecycle playbook standardization at scale
• AI-powered CS workflows and automation
• Executive-level customer partnerships
• Margin improvement across SaaS + Services
• Establishing and Growing Partnership /Agency Programs

KPI & Metrics Ownership:

• Gross Revenue Retention (GRR)
• Net Revenue Retention (NRR)
• Churn Rate (Logo & Revenue)
• Expansion ARR
• Customer Lifetime Value (CLV)
• Time-to-Value
• Renewal Forecast Accuracy
• CS Productivity & Margin
• Customer Sentiment (NPS / CSAT)
• AI Automation Adoption & Efficiency Gains

What Success Looks Like (First 12–18 Months):

• Measurable improvement in GRR, NRR, and churn reduction
• Globally adopted lifecycle playbooks
• Predictable renewal and expansion forecasting
• AI-driven CS workflows delivering efficiency gains
• Strong executive relationships across top accounts
• A scalable, high-performing global CS leadership team

Why Milestone:

• Founder-led, award-winning, AI-first platform
• Deep focus on GEO, AI visibility, and customer outcomes
• Opportunity to shape Customer Success as a true growth engine
• Certified Great Place to Work

Senior Environmental Project Manager - CEQA

Location: San Francisco Bay Area (Hybrid)

Sequence has been exclusively retained to identify a Senior-level Environmental Project Manager for one of the nation’s most respected, long-standing, multi-discipline environmental and planning consultancies supporting public- and private-sector clients throughout California and beyond.

Our client is a well-established firm with decades of history, a collaborative culture, and a deep bench of technical specialists. They are seeking a seasoned CEQA professional who can own projects end-to-end, lead teams, and serve as a trusted advisor to clients and agencies.

This is a true senior-level role – not a paper-pushing position. You’ll be hands-on where it matters, but also entrusted with responsibility, judgment, and autonomy.

What This Role Looks Like

You’ll work within a cross-disciplinary team of planners, biologists, air/noise specialists, and designers on a diverse portfolio of projects across California. The work spans CEQA/NEPA documentation and compliance, public infrastructure, utilities, parks and open space, residential and institutional development, and long-range planning efforts. Including working on efforts related to General Plans, Specific Plans and Park Master Plans.

This role blends technical excellence with project leadership:

• Leading and managing CEQA/NEPA documents from scoping through certification
• Independently drafting clear, defensible environmental analysis
• Managing scopes, schedules, budgets, and subconsultants
• Serving as a primary client contact and representing clients at meetings and hearings
• Coordinating with agencies and regulatory bodies
• Helping set the tone for quality, responsiveness, and accountability on projects

While some travel and occasional evening meetings are part of the work, the firm is intentional about sustainable workloads and flexibility, offering a hybrid schedule that supports both collaboration and balance.

Who Were Looking For

• Bachelor’s degree in environmental studies, planning, or a related field (Master’s a plus)
• Strong working knowledge of CEQA and NEPA
• Familiarity with California environmental laws and agencies (e.g., CEQA, NEPA, ESA/CESA, Clean Water Act; BAAQMD, CDFW, RWQCB, USACE, etc.)
• Prior experience managing public- and/or private-sector environmental projects
• Excellent technical writing and analytical skills
• Organized, detail-oriented, and comfortable managing multiple priorities
• Collaborative by nature, but confident working independently

Why This Opportunity Stands Out

• Stable, well-respected firm with a people-first culture
• Interesting, high-impact projects across California
• Hybrid work model with strong internal support
• Clear room for continued growth and leadership
• Competitive hourly compensation with overtime eligibility

This is an excellent opportunity to join an innovative and progressive organization. A place where a motivated self-starter interested in advancing their career would find a long-term home.

The position offers competitive compensation, bonuses, vehicle, and a very strong benefits package, including health/vision/dental insurance, holiday/vacation, performance bonuses, 401k with match, life insurance, disability insurance, wellness programs, etc. Progression and other profit opportunities would also be available.

The roles is ideally slated to be based in the Bay Area (East or South Bay) but could be flexibly structured throughout Northern California. It's structured with a Hybrid work schedule, home based with occasional travel to client locations. The organization would be open to helping assist with relocating of a capable professional into the area from another region of California (essentially anything of reason can be structured for the right individual).

Apply here, through our corporate website at: , or submit to:

Sequence Staffing

2008 Opportunity Drive, Suite 140

Roseville, CA 95678

Phone: 916-782-6900

Email:

“Sequence: Where a handshake still means everything.”

PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY. An Alameda County Job Application is required to be considered for ALL County recruitments.

Compliance and Privacy Officer

Alameda County Health, Behavioral Health Department is recruiting for its next:

Compliance and Privacy Officer

$140,088.00-$170,289.60 Annually

Placement within this range is dependent upon qualifications.

Plus, an excellent benefits package!

This is a provisional recruitment.

*For a provisional appointment, a civil service exam is not required. However, to obtain a regular position, the appointee will need to compete successfully in a County Exam when open.

This position requires CA residency.

Please do not hesitate to contact Tyler ( ), if you have any questions regarding the position or recruitment process.

About Us

As part of Alameda County Health, the Behavioral Health Department supports people with Medi-Cal and without insurance living with serious mental illness and substance use conditions along their path toward wellness, recovery, and resiliency. We provide services through a network of contracted mental health and substance use providers and administer the State’s resources and training for behavioral health providers, case managers, and other healthcare professionals. We advocate for our patients and families and create space for personal engagement in their care.

We are outpatient specialists for mental health services for older adults and youth, substance use providers and treatment program specialists, advocates for quality improvement and patients’ rights, and psychiatric and integrated health care providers.

POSITION

Under general direction, the designated program Compliance and Privacy Officer (CPO) plans, organizes, directs, monitors, and promotes an effective compliance and privacy program. This position ensures that departmental compliance programs are consistent with Alameda County Health (ACH) Standards of Conduct and core values, policies and procedures, and promote adherence to applicable federal and state laws to advance the prevention of healthcare fraud, waste, and abuse, while providing quality care and services to those served by ACH; oversee all ongoing activities related to the development, implementation, maintenance, and adherence to ACH’s policies and procedures covering the privacy of and access to protected health information (PHI) in compliance with applicable state and federal laws; and performs other related work as required.

DISTINGUISHING FEATURES

This classification is in ACH and reports to the Chief Compliance and Privacy Officer and is responsible for the broad coordination of the Department’s comprehensive healthcare compliance and privacy assurance program. The incumbent is responsible for coordinating and performing activities related to education, training, auditing, and investigations to ensure employee awareness and compliance with the program and may serve as project manager overseeing the development, implementation, and maintenance of related programs. This classification is distinguished from the Quality Assurance Administrator classification which has primary responsibility for day-to-day operational issues focused on the appropriate and effective delivery of services to clients whereby this classification is focused on broader departmental-wide compliance activities.

EXAMPLE OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Implements and oversees the compliance and privacy program at departmental level to ensure the program meets the state/federal requirements and is aligned with the Alameda County Health Office of Compliance Services (OCS)
2. Acts as a consultative resource for the entity leadership and associates on compliance and privacy matters. Provides overall leadership on issues concerning compliance and privacy, including developing and implementing controls designed to ensure compliance with applicable laws, rules and regulations, accurate coding and billing, contract agreements and detect and deter fraud, waste, and abuse.
3. Identifies compliance vulnerabilities and risks, ensures that responses to reported concerns, alleged violations of the law, and/or conflict of interest, privacy, are reported in a timely appropriate, and consistent.
4. Ensures the implementation and maintenance of an effective healthcare compliance and privacy program for the entity which will include conducting relevant risk assessments and developing risk-based compliance work plans.
5. Maximize current strengths of the healthcare compliance and privacy program, identify and remedy gaps, proactively assess and address emerging compliance risks.
6. .Leads and participates in Compliance Team Projects and initiatives when requested (e.g., exclusion monitoring, triennial audits, etc.)
7. Oversees the implementation of corrective actions and monitoring in response to identified issues, audits, and annual work plan items.
8. Independently investigates or supervises the investigation of compliance or privacy concerns raised through the Agency Helpline or other reporting mechanisms.
9. Ensures distribution, implementation, and education regarding compliance policies and procedures, fraud waste and abuse, conflict of interest, code of conduct, billing and documentation, HIPAA privacy, and security awareness training.
10. Participates in the development and implementation of annual work plan, enterprise risk assessment, and management and aligns entity risk assessment with the Agency risk management plans.
11. Chairs or co-chairs the entity compliance and privacy committees and reports to the entity and Agency level leadership on compliance matters and progress on a regularly established frequency.
12. Maintains knowledge of rules and regulations (healthcare compliance, HIPAA, HITECH, state privacy laws, etc.) that impact specific service areas and the organization and acts as a subject matter expert to support and provide guidance to workforce members.
13. Develops and maintains collaborative relationships with leaders and stakeholders across the organization.
14. Identifies opportunities and supports efforts to build a culture of compliance.
15. Performs other duties as assigned.

Compliance and Privacy Officer

QUALIFICATIONS

EDUCATION:

Possession of a bachelor's degree in public health, health care administration, social work, business administration, public administration, nursing, or a related field.

AND

EXPERIENCE:

The equivalent of four (4) years of responsible, professional-level healthcare compliance and recent experience in one or more of the following areas in a healthcare delivery setting consisting of community health clinics, hospitals, skilled nursing facilities, physician practices, health insurance plans, or other healthcare settings with a focus on regulatory compliance, quality assurance, health care law and/or administration, risk management and/or regulatory investigations.

CERTIFICATE:

Possession of a Healthcare Compliance Certificate issued by the Healthcare Compliance Association’s Certification Board.

HOW TO APPLY

Please email your County of Alameda Job Application, resume and cover letter to:

Tyler ( )

The application template is available online on Alameda County’s Online Employment Center @

USERS can click on “Fill out an application” to fill out an application template. Once the application is completed, candidates can click on the “Review” tab to “Print My Application” or “SAVE as PDF”. AN ALAMEDA COUNTY JOB APPLICATION MUST BE SUBMITTED TO TO BE CONSIDERED FOR THE POSITION.

Alameda County HCSA is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.

BENEFITS

In addition to a competitive salary, employees also enjoy an attractive benefits package with the following elements:

For your Health & Well-Being

• Medical and Dental HMO & PPO Plans
• Vision or Vision Reimbursement
• Basic and Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short and Long -Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)
• Annual Cost of Living Adjustments as determined by bargaining units
• May be eligible for Public Service Loan Forgiveness
• May be eligible for up to $3,300 in annual County allowance

For your Work/Life Balance

• 12 paid holidays
• 4 Floating holidays and 7 Management Paid Leave days
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Employee Mortgage Loan Program
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Employee Wellness Program
• Employee Discount Program
• Child Care Resources

*Benefit rates are dependent upon the management employee's represented or unrepresented classification.