Information Technology Jobs in San Carlos, CA

We’re building the infrastructure layer for private credit — replacing spreadsheets and fragmented workflows with a unified, AI-powered platform.

Now we’re looking for an Account Executive to build a pipeline, run deals, and close new business with private lenders.

What You’ll Own

Full-Cycle Sales

• Prospect → Discovery → Demo → Negotiate → Close
• Transition closed deals seamlessly to Customer Success
• Maintain a strong, consistent pipeline through outbound, referrals, and events

Revenue Growth

• Run tailored product demos aligned to lender pain points
• Handle objections and remove blockers proactively
• Expand pilots into long-term contracts

GTM Contribution

• Refine messaging and sales assets
• Provide structured product feedback from customer conversations
• Support thought leadership and market presence

What You Bring

• 2–4 years of sales experience (SaaS, fintech, or real estate lending preferred)
• Strong discovery and objection-handling skills
• Experience with HubSpot or Salesforce
• Comfort navigating technical + financial conversations
• Professional fluency in English
• Experience working across time zones

Schedule & Compensation

• 10 a.m. – 7 p.m. PT (5–6 p.m. China overlap required)
• On-site: Menlo Park (5 days/week)
• Base: $100k–$130k
• OTE: $140k–$180k
• Full medical, dental, vision + flexible PTO + on-site gym

If you want to sell a product with real product-market fit in a booming asset class — let’s talk.

Job Title: Executive Assistant / Personal Assistant

Location: The Peninsula (Bay Area, CA)

Salary Range: $175,000–$200,000

Hours: Standard business hours (with flexibility as needed)

We are seeking an experienced Executive Assistant / Personal Assistant to serve as a true right hand to a CEO based on the Peninsula. This role blends high-level corporate support with occasional personal assistance and involvement with the internal household team. The ideal candidate is proactive, intuitive, easygoing, and genuinely passionate about making a leader’s life run seamlessly. This person anticipates needs before being asked and takes pride in creating efficiency and calm in a fast-paced environment.

Key Responsibilities:

Executive Support

• Manage complex business and personal calendars with precision and foresight.
• Coordinate detailed domestic and international travel arrangements.
• Prepare materials and logistics for board meetings.
• Interact professionally with board members, clients, and senior stakeholders.
• Track priorities, streamline processes, and anticipate needs proactively.

Personal & Household Involvement

• Provide hands-on personal support as needed to ensure daily operations run smoothly.
• Work closely with the internal household team, including the chef, security, driver, and housekeeper.
• Be present and engaged in supporting family logistics when required.
• Assist with occasional errands and last-minute requests with discretion and efficiency.
• Support light property-related involvement while collaborating with existing staff (not acting as a property manager).

Qualifications

• Minimum 10+ years of experience supporting senior executives.
• Strong corporate experience required; experience in a blended executive/personal support role preferred.
• Demonstrated experience supporting C-level leadership in a fast-paced environment.
• Highly proactive with strong judgment and problem-solving ability.
• Comfortable receiving direct feedback and operating in a high-expectation environment.
• Exceptional discretion, professionalism, and emotional intelligence.
• Strong organizational skills and attention to detail.
• Easygoing demeanor with a genuine passion for being a trusted right hand.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting /home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

• We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Initiative for Hiring.

IDR is seeking an Executive Assistant - Floater to join one of our top clients in Menlo Park, CA. This dynamic role involves providing essential support across various teams, ensuring seamless operations and high-level administrative assistance. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Executive Assistant - Floater: • Provide comprehensive back-up support to multiple executives and teams, adapting quickly to different workloads and environments. • Manage complex calendars, coordinate meetings, and handle travel logistics, ensuring all details are meticulously organized. • Assist with reception duties on a rotational basis, maintaining professionalism and efficiency. • Draft, proofread, and finalize correspondence, ensuring clarity and accuracy in all communications. • Support the team by anticipating needs, managing priorities, and ensuring confidentiality in all tasks.

Required Skills for Executive Assistant - Floater: • Minimum of four years of experience as an Executive Assistant, with a preference for candidates with a college degree. • Strong organizational skills and the ability to manage multiple tasks and projects simultaneously. • Excellent written and verbal communication skills, with a keen eye for detail. • Experience in the financial services industry is highly desirable. • Ability to maintain discretion and handle sensitive information with integrity.

What's in it for you? • Competitive compensation package • Full Benefits; Medical, Vision, Dental, and more! • Opportunity to get in with an industry leading organization • Close-knit and team-oriented culture

Why IDR? • 25+ Years of Proven Industry Experience in 4 major markets • Employee Stock Ownership Program • Medical, Dental, Vision, and Life Insurance • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

As a Procurement Specialist, you will be the first point of contact for our business teams. Embedded in a dedicated pod, you'll manage purchase orders, track requests, facilitate supplier onboarding, and ensure procurement flows seamlessly through systems and approvals.

This is a hands-on, detail-oriented role where you'll work closely with cross functional partners (e.g sourcing, supply chain, finance) to translate requests into clean procurement transactions and keep momentum. You will report to a Sourcing Category Lead and work alongside other specialists, logistics, and front-end systems support.

This role provides embedded, hands-on, high-quality procurement support for some of the most complex and fast-moving programs in the world. By sitting close to teams, Procurement Coordinators:

• Ensure suppliers are onboarded quickly, POs flow without error, and shipments arrive on time.
• Guide requests through the right sourcing path to balance speed, accuracy, compliance, and cost efficiency, maximizing end-user experience.
• Deliver proactive order tracking and improved visibility for stakeholders.
• Drive efficiency through standardized buying, automation opportunities, and cost-reduction practices.

What You Will Do

• Serve as the embedded procurement partner to business teams, providing responsive, high-quality support on intake and order management.
• Guide requests through the right sourcing path to balance speed, accuracy, compliance, and cost efficiency.
• Enter and manage POs/orders in Zip/Oracle; ensure coding is correct and approvals flow smoothly.
• Facilitate supplier onboarding - gather vendor docs, coordinate approvals, and track until active; escalate delays with context and solutions.
• Partner with Legal, Security, and other cross-functional partners to ensure contracts, NDAs, and compliance checks don't stall procurement.
• Escalate blockers, approval delays, or scope questions to sourcing managers or functional partners
• Assist with contract and SOW workflows by ensuring correct templates, approvals, and documentation are used
• Monitor and proactively track physical goods orders and deliveries with suppliers and logistics partners, keeping stakeholders informed at every stage.
• Maintain data accuracy across procurement systems (Zip, Oracle, PLM) for spend, supplier, and delivery info.
• Promote consistency and efficiency by spotting opportunities for standardization and aggregation of purchases.
• Communicate proactively with sourcing, supply chain, and finance stakeholders, tailoring your approach to ensure clarity and alignment.
• Generate reports/dashboards on order status, cycle times, and onboarding SLAs for your pod.
• Document and refine workflows to simplify repeat transactions and improve efficiency.
• Identify and bring forward ideas to improve processes, reduce friction, and scale procurement support - including opportunities to leverage automation and AI tools where possible.

You Might Thrive in This Role If You

• Bring 4+ years in procurement coordination, sourcing support, purchasing operations, AP/finance ops, or supply chain support.
• Have experience with procurement systems (Zip, Oracle, NetSuite, SAP, Coupa, Ariba, etc.).
• Excel at attention to detail and accuracy in data entry and approvals.
• Are service-oriented and responsive - you like being embedded with teams and helping them move fast.
• Thrive in ambiguous, fast-moving environments with shifting priorities.
• Communicate clearly, escalate when needed, and adapt your approach to different audiences.
• Take pride in keeping teams moving forward by coordinating requests and resolving blockers quickly.

Pay Rate: $70-$85/hour on W-2

Oracle FDI Developer/Analyst

Contract

Palo Alto, CA (Remote or Hybrid if in SF Bay Area)

This position pays around $60 - $70/hr on W2

Responsibilities:

• Business Discovery & Analysis

-Lead requirements for workshops with FP&A, Accounting & Procurement.

-Translating needs into well-formed user stories, acceptance criteria, and success metrics. Map KPIs/metrics (e.g., revenue, COGS, Opex, cash flow, AP/AR aging, PO cycle times) to source systems and FDI subject areas.

• Data Modeling & Development & Go live (Oracle FDI)

-Design and implement data models, pipelines, and semantic layers within Oracle Finance Data Intelligence (leveraging Oracle subject areas, views, and data products).

-Build/Configure reports, dashboards, and self-service datasets.

-Implement drill paths, prompts/filters, row-level security, and data

entitlements.

-Establish data quality checks & build/maintain documentation

-Conduct UAT and migrate in production environment

• Demos, Enablement & Iteration

-Run demos and showcases with Finance leadership and business stakeholders; collect feedback and iterate fast.

-Create playbooks and training (how-to guides, release notes, KPI definitions) to drive adoption and self-service analytics.

Required Qualifications:

• Hands-on experience implementing and configuring Oracle Financial Data Intelligence (FDI)
• Experience leading requirements gathering sessions with finance stakeholders including FP&A, Accounting, and Procurement
• Strong understanding of financial metrics and KPIs such as revenue, COGS, operating expenses, cash flow, AP/AR aging, and procurement cycle times
• Proven ability to design and build data models, semantic layers, dashboards, and self-service datasets within Oracle FDI
• Experience configuring drill paths, prompts, filters, row-level security, and data entitlements
• Knowledge of Oracle subject areas, views, and data products
• Experience mapping business metrics to source systems and reporting structures
• Ability to establish data quality checks and validation processes
• Experience conducting user acceptance testing and managing production migrations
• Strong documentation skills covering data models, configurations, and processes
• Ability to create training materials, playbooks, and how-to guides for end users
• Excellent communication skills with the ability to present to finance leadership and business stakeholders
• Ability to work autonomously with minimal supervision
• Strong organizational and prioritization skills

Preferred Qualifications:

• Experience with Oracle Cloud Financials (General Ledger, Accounts Payable, Accounts Receivable, Procurement)
• Familiarity with Oracle Analytics Cloud, OTBI, or Oracle Business Intelligence
• Background working directly with FP&A teams on budgeting, forecasting, or financial planning processes
• Experience with data integration tools or Oracle Integration Cloud
• Prior experience in a consulting or systems integrator environment
• Background working in multinational organizations or with global finance teams
• Experience driving self-service analytics adoption across an organization
• Knowledge of Agile methodologies and iterative delivery practices CBAP , PMP , or Oracle certifications

Core Competencies:

• Analytical Thinking: Ability to break down complex business problems, identify root causes, and develop structured solutions
• Technical Aptitude: Comfort working hands-on with data models, configurations, and reporting tools while understanding underlying data structures
• Business Acumen: Strong understanding of finance and accounting processes, terminology, and how data supports decision-making
• Communication: Ability to convey technical concepts to non-technical audiences and translate business needs into technical requirements
• Stakeholder Management: Skill in building relationships, managing expectations, and engaging effectively with finance leadership and cross-functional teams
• Attention to Detail: Commitment to data accuracy, documentation quality, and thorough testing
• Adaptability: Ability to iterate quickly based on feedback and adjust to evolving priorities
• Ownership & Accountability: Self-directed approach with a strong sense of responsibility for outcomes and deliverables
• Enablement Mindset: Focus on empowering end users through training, documentation, and self-service capabilities
• Collaboration: Ability to work effectively with technical and business teams across functions and geographies

Our Procurement team is scaling rapidly, and we’re looking for a Contractor: Procurement Operations Manager to build and standardize the enablement foundation that powers consistent, seamless experience for requesters and internal stakeholders. This role will own Procurement’s knowledge ecosystem—SOPs, templates, tools guidance, playbooks, and communications—so teams can execute faster, with clarity, and with the right controls.

In addition to content ownership, you will document current-state processes, identify where users experience the most friction, and translate those insights into clear enablement guidance and prioritized roadmaps (in partnership with process owners). You’ll partner across P2P, Source-to-Contract, T&E, and Contingent Labor to make Procurement easier to navigate, reduce rework, support compliance, and tell the story of Procurement’s impact and wins through crisp internal storytelling and data-informed narratives.

This is a high-impact opportunity to shape how Procurement is experienced across the organization—making processes clearer, faster, and more scalable while maintaining the right governance and controls. You’ll reduce friction for employees by creating the content and knowledge foundation people use, and you’ll help teams move faster by documenting processes, surfacing the biggest friction points, and turning them into prioritized enablement roadmaps. If you love building structure from ambiguity, telling crisp operational stories, and creating systems that scale, this role is for you.

Responsibilities

• Own and standardize Procurement enablement materials across the lifecycle (SOPs, templates, playbooks, tools guidance, FAQs, training materials).
• Establish and maintain a single source of truth for Procurement knowledge (information architecture, version control, governance, review cadence, approvals, and archival).
• Document end-to-end processes across P2P, S2C, T&E, and contingent labor by partnering with SMEs to capture current state, decision points, and handoffs.
• Identify top friction areas through stakeholder interviews, data intake, and cycle-time/rework signals; synthesize themes into clear problem statements and enablement implications.
• Translate friction into action by turning process insights into:
• Clear user guidance (decision trees, checklists, FAQs, what to expect” walkthroughs)
• Standardized templates and “golden” SOPs
• Prioritized enablement + documentation roadmaps aligned to business needs and compliance requirements (partnering with process owners for execution)
• Standardize SOPs, templates, and communications to reduce cycle time, minimize rework, and support compliance requirements.
• Develop internal communications that proactively notify stakeholders of process changes, enhancements, new tools/features, and key reminders (launch notes, release comms, “what changed” summaries).
• Create clear, user-friendly guidance for end users and internal teams (how-to guides, quick-starts, role-based documentation, training modules).
• Translate policy into practical guidance that aligns with cross-functional requirements (Security, Legal, Finance, Accounting, Tax, IT, HR) while remaining simple and usable.
• Use data for storytelling—turn metrics and insights into compelling narratives that highlight Procurement wins, improvements, and the evolving end-user experience.
• Own enablement content for key workflows (intake, approvals, contracting, supplier onboarding, invoicing, T&E) content and knowledge management ownership; not operational execution.
• Partner with SMEs and operators to capture tribal knowledge and convert it into durable, scalable documentation and training.
• Continuously improve the enablement experience through feedback loops, stakeholder interviews, content performance/usage analytics, and periodic content audits.

Required Skills

• 5+ years (or equivalent) in knowledge management, enablement, program/content management, operations, or process documentation in a fast-paced environment.
• Proven ability to create and maintain SOPs, templates, playbooks, and training content that are clear, scalable, and adopted.
• Familiarity with Procurement domains: P2P, S2C, contracting, supplier onboarding, T&E, contingent labor (VNDLY).
• Experience with tools like Zip, Oracle, Ironclad, VNDLY, Navan (or comparable systems).
• Strong writing and editing skills; ability to simplify complex processes into crisp, user-friendly guidance.
• Experience building internal communications (change announcements, rollout comms, training notices) with action-oriented messaging.
• Ability to map/document processes and synthesize ambiguity into clean, structured artifacts (process maps, decision trees, swim lanes).
• Strong systems thinking and process orientation—ability to standardize, define ownership, and implement governance for content lifecycle management.
• Comfort using data and stakeholder feedback to identify friction, prioritize improvements, and craft narrative updates.
• Excellent cross-functional collaboration skills and high attention to detail.

Pay Range

• $65-$80/hour

At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.

As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.

We are seeking a Director of Notary Operations to lead and scale OneNotary’s nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.

Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.

• Lead and scale OneNotary’s notary operations team and nationwide network of remote notaries.
• Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
• Implement quality assurance processes including audits, coaching, and performance monitoring.
• Ensure adherence to state-specific notary laws and RON regulations.
• Manage workforce planning and session fulfillment to maintain strong service levels.
• Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
• Partner with Product and Engineering to improve tools and workflows for notaries and customers.

• 10+ years of leadership experience in operations, customer experience, or service delivery.
• Experience building and managing distributed or remote teams.
• Strong background in training, quality management, and operational process improvement.
• Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
• Data-driven leader with strong cross-functional collaboration skills.

About Evergreen

Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.

We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.

These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.

About the Role

This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers.

What You’ll Do

Strategic Leadership and Transformation

• Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation.
• Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities.
• Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner.
• Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams.
• Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation.

Technology Strategy and Execution

• Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks.
• Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives.
• Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals.
• Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value.
• Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions.

What You’ll Bring

• 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients.
• Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines.
• Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives.
• Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients.
• Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies.
• Exceptional skills in executive presentation, negotiation, and relationship management.
• A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains.
• Strong negotiation and problem-solving abilities.
• Willingness to travel for client engagements and strategic events as needed.
• Proven experience operating within a vendor–client environment, managing client executive relationships, and solution delivery
• Proven experience operating within a vendor–client environment, managing client executive relationships and solution delivery.

Code Red is Partnered with a fast-growing startup. They are a software company in the healthtech space. Series D round of funding, located in San Francisco, New York City, + Seattle.

What you’ll do:

• Product Security Engineering and Software Security Engineering work, Bug Bounty, Vulnerability Management, and core ProdSec/AppSec management work.
• Will be taking over a small security team and growing it.
• Work with Product and Engineering teams to push out products.
• Collaborate with engineering, mitigate security risks, and support shipping quickly.
• Support threat modeling, shifting left, building tooling, and automating processes.
• Review code designs and pull requests, SSDLC, not a generalist/SecOps role.

Does this sound like you?

• 8+ years' exp. working on Application or Product Security Engineering teams.
• True Leadership experience, a small team is fine, but needs to have true management experience, able to influence and build a team + Engineering.
• Proven track record of starting and scaling a successful Product Security program.
• Excited about integrating security into product delivery without slowing things down.
• Passion for security and technology, bonus points for SWE background.

[leveling Engineering Manager or Sr. Engineering Manager, up to $350K base salary + equity]

*Direct-Hire/Permanent - must be located in San Francisco, New York City, or Seattle*

Cannot wait to hear more about this position?

Click apply below or reach out to Erin Barry ( ) today, and they will share more information and details about the role.

Code Red Partners are extremely committed to working with equal opportunity employers helping build a diverse and inclusive workforce within Cyber Security. We put the people we work with at the heart of everything we do and dedicate all we do to playing a part in developing an industry that represents a variety of backgrounds, perspectives, and skills.

About Veer

Each year, roughly 10% of an employer's workforce experiences a significant personal event that requires a leave of absence. Once thought of as a compliance risk, leave is now recognized by leading employers as a critical moment in the employee journey.

At Veer, we believe every employee deserves the time and support needed to thrive. We work with HR leaders at leading enterprise employers to transform the leave experience—moving beyond the "DMV-like" processes of forms, wait times, and confusion. Our digital and mobile platform guides employees from leave planning through return to work, ensuring a smooth, supportive transition.

The results speak for themselves: higher employee satisfaction, stronger operational effectiveness, and greater business continuity. Today, we're reinventing a $10+ billion industry. Tomorrow, we aspire to help make paid leave a universal human right. We're building Veer for the long term—with the shared commitment of our investors, customers, and partners—and we're doing so as a team grounded in empathy, curiosity, and impact.

About the Role

We're seeking a Senior Implementations Manager to own the end-to-end deployment of our leave experience software platform for enterprise customers. This is a critical role at the intersection of customer success, product, and engineering—you'll be the quarterback ensuring complex implementations are delivered successfully for some of the world's most innovative and admired employers.

You'll be the primary point of contact for large enterprise customers during implementation, managing multiple stakeholders across employee benefits, HR, IT, and legal teams. Given our early stage, you'll work closely with engineering on assigned implementations, translating customer requirements into technical specifications while maintaining project momentum.

As we build toward a truly scalable platform, you'll be instrumental in identifying where AI and automation can replace manual work—we're looking for someone who sees AI as a tool to 10x their impact, not a threat.

Our Implementation Managers are the face of Veer in many ways. They set the tone for the customer relationship and overall success of the product and must provide confident leadership throughout the process.

What you'll do

Project management/leadership

• Serve as day-to-day contact and project manager for enterprise implementations, coordinating across multiple customer stakeholders and internal teams.
• Develop and manage detailed project plans in collaboration with customers and engineering, ensuring on-time delivery.
• Lead implementation kickoff meetings, serving as a change management guide to establish clear goals, set expectations on scope, timeline, responsibilities, and effectively frame the value proposition to drive user adoption.
• Manage multiple active implementations and projects spanning a variety of use-cases, complexity, and customer team size
• Keep key customer stakeholders informed of major milestones, risks, and decisions. Proactively communicate delays or challenges, managing expectations, and aligning on mitigation plans.
• Act as a strategic consultant, guiding customers to the best solutions within the defined project scope to ensure their core business needs are met without compromising delivery milestones.
• Navigate complex organizational structures at large employers, building relationships with leave of absence and disability program managers, IT teams, legal counsel, and executive sponsors.

Leave program expertise

• Demonstrate deep understanding of leave of absence and disability programs—including FMLA, state leave laws (CA, NY, WA, etc.), STD/LTD, and employer-specific policies.
• Gather and document customer requirements, translating customer-specific leave policies and business rules into clear specifications for design and engineering teams.
• Advise customers on best practices for leave experience design and product set-up and configuration.
• Stay up to date on federal, state, and local leave law changes and industry trends, proactively advising customers and internal product teams on potential impacts and necessary product adaptations.

Product configuration & design

• Partner with design team to create mockups and prototypes that reflect the customer's desired employee and administrator experience.
• Lead customer review sessions to refine the product experience and gather feedback that drives product improvements and customer success.
• Balance customer customization requests with product scalability considerations.

Technical coordination

• Work with engineering on product integrations with HRIS systems, benefits administration systems, and third-party administrators.
• Work with product management on customer requests for new features.
• Collaborate with product and engineering teams to identify implementation steps that can be automated or enhanced with AI, building toward a more scalable platform.
• Develop customer UAT test cases and facilitate UAT prior to launch.
• Troubleshoot implementation issues and serve as liaison between customers and technical teams.

Customer enablement

• Design and execute a structured customer communications and enablement playbook to ensure the successful transition from the customer's current state to the post launch future state.
• Create and deliver tailored enablement content.
• Support internal champions at the customer organization to stimulate adoption.
• Host live training sessions or webinars for customer teams and users.
• Formalize the handoff to Customer Success by partnering to create a comprehensive "Success Plan" that outlines the customer's business goals, key stakeholders, unique configurations, and potential areas for future growth.

In your first year, you'll:

• Successfully lead 3-5 enterprise implementations from kickoff to launch
• Identify and implement AI-driven automation opportunities that reduce implementation time by 20%+ (e.g., automated requirement gathering, documentation generation, testing scripts, customer communication)
• Build repeatable processes and documentation that reduce engineering dependency over time
• Become a trusted advisor to customer stakeholders on leave program strategy
• Identify product gaps and advocate for improvements based on customer feedback
• Help us scale the implementation function by mentoring future team members

What we are looking for (required)

• 5+ years of experience in enterprise software implementation, project management, or a customer-facing advisory/consulting role in a fast-paced B2B SaaS company
• Enthusiastic about leveraging AI tools to automate repetitive work, scale implementations, and enhance the customer experience. You're constantly asking "how can we do this faster/better with AI?" rather than defaulting to manual processes.
• Strong understanding of employee leave and disability policies and programs (STD/LTD, FMLA, state disability, parental and family leave, etc.) and the HR/benefits landscape
• Proven ability to manage and strategically consult on complex, multi-stakeholder enterprise projects with competing priorities
• Excellent communication skills—you can translate between technical and non-technical audiences, effectively advising and influencing senior business stakeholders
• Comfortable working in ambiguous, fast-moving environments where you'll need to build processes from scratch
• Technical aptitude and ability to work closely with engineering teams on integrations and product configuration

Bonus skills

• Direct experience with leave administration, benefits program management, or HRIS implementations
• Familiarity with third-party administrators like Sedgwick, Lincoln, or MetLife
• Experience at an early-stage software company during rapid scaling
• Background in HR technology, specifically absence management, case management, or workflow automation platforms

Why join Veer?

• Meaningful Impact: Transform how millions of employees experience one of the most critical moments in their working lives
• Customer Quality: Work with blue-chip enterprise customers who are committed to improving their leave programs
• Early Team Member: Join at an inflection point—help build the implementation playbook and team as we scale
• Cross-Functional Exposure: Work directly with founders, product, engineering, and design on every implementation
• Ownership: This isn't a handoff role—you'll own implementations from contract signing through go-live and beyond

This is a full-time salaried, exempt position. Compensation ranges from $110,000-$195,000 and is based on your experience and legal state of residence.

Company Intro

At Sift, we're redefining how modern machines are built, tested, and operated. Our platform gives engineers real-time observability over high-frequency telemetry, eliminating bottlenecks and enabling faster, more reliable development.

Sift was born from our work at SpaceX on Dragon, Falcon, Starlink, and Starship—where scaling telemetry, debugging flight systems, and ensuring mission reliability demanded new infrastructure. Founded by a team from SpaceX, Google, and Palantir, Sift is built for mission-critical systems where precision and scalability are non-negotiable.

Description

In this role, you'll be the connective tissue that keeps our offices running smoothly and feeling great. From the moment a visitor walks through the door to the moment an employee grabs a snack before a late night, you'll be responsible for the environment that makes great work possible.

This is a hands-on, ownership role for someone early in their career who thrives on variety, takes pride in the details, and wants to be part of something bigger. No two days will look the same. You might be coordinating a swag shipment in the morning, onboarding a new hire's building access at lunch, and ordering catered snacks and smoothies before a team event in the afternoon. If you're someone who notices what needs to be done before anyone asks, you'll fit right in.

What You'll Do

• Keep our offices running: Perform day-to-day operational tasks to maintain clean, functional, and well-organized facilities across our San Francisco and Los Angeles offices.
• Own building access: Issue, manage, and audit employee and visitor access credentials. Serve as the point of contact for access-related questions and troubleshoot issues as they arise.
• Manage swag: Source, organize, inventory, and fulfill swag orders for employees, customers, and events. Coordinate with vendors and ensure quality and on-time delivery.
• Stock and maintain the kitchen: Keep kitchens stocked with snacks, beverages, and supplies. Monitor inventory, place orders, and ensure spaces stay clean and welcoming throughout the day.
• Create a great first impression: Maintain a polished, organized lobby and common areas. Greet visitors and ensure they feel welcomed and taken care of from arrival to departure.
• Support office initiatives: Assist with office events, team lunches, vendor coordination, and other operational projects as needed.
• Identify and solve problems: Notice what's not working and fix it, or flag it to the right person. Bring a proactive mindset to everything from facilities maintenance to supply management.

The Skillset You'll Bring

• Strong organizational skills and an eye for detail. You catch things before they become problems.
• A positive, service-oriented attitude with a genuine interest in making the workplace better for everyone around you.
• Ability to manage multiple tasks and shifting priorities without dropping the ball.
• Clear, professional communication skills, written and verbal.
• Comfort working independently and taking ownership without needing constant direction.
• 0–3 years of experience in an office coordination, facilities, hospitality, or operations role. Recent graduates and career starters are encouraged to apply.
• Availability to be on-site full-time at either our San Francisco or Los Angeles office.

Job Title: Head of Product

Position Type: FTE

Location: San Francisco Bay Area

Salary Range: USD $ 300，000-350，000

Job ID#: 162262

Company introduction:

My client is an early-stage, consumer AI product team building a next-generation social experience on top of an existing messaging ecosystem.

Their product is currently live in a limited university pilot across California, with strong early engagement signals.

This is a small, senior team operating with high ownership, fast iteration cycles, and a strong product-first culture. They believe great consumer products are built by people who deeply understand systems, user behavior, and real-world constraints — not by process alone.

Looking for a hands-on Product Leader to own the product end-to-end — from problem definition to shipped features, from early experiments to scaled systems.

This is not a coordination-only role. You will work directly with engineering and design, make hard tradeoffs, and shape both product strategy and execution.

What you will do

• Own 0→1 and 1→N product development for a consumer AI product
• Design and iterate core user flows (onboarding, messaging, engagement loops)
• Work closely with engineers on system constraints, API design, and AI integration
• Define success metrics, run rapid experiments, and make data-informed decisions
• Lead early-stage product discovery with real users, especially college students
• Balance growth, safety, trust, and long-term product integrity

What we’re looking for

• 5–10+ years building consumer or platform products
• Proven experience shipping real products (not just roadmaps)
• Strong system thinking: able to reason about constraints, tradeoffs, and scale
• Comfortable operating in ambiguity and making decisions with incomplete data
• Founder mindset: high ownership, low ego, deeply hands-on

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at :

The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Program Manager – Autonomous Vehicle Driver/Operator Program

Location: South Bay, SF Bay Area

Salary Range: $115k to $125k

Position Summary

We are seeking an experienced and highly organized Program Manager to lead and scale our Autonomous Vehicle (AV) Driver/Operator Program. This role oversees daily AV operations, driver recruitment and training, compliance, safety performance, and cross‑functional coordination to support safe, efficient, and high‑quality autonomous vehicle testing and deployment.

This program is currently operating at Level 2 autonomy, with a planned transition to Level 3 operations later this year, requiring an even higher level of operational rigor, safety governance, and process maturity. The ideal candidate has deep experience in AV programs (Level 2 or above required), field operations leadership, and the rollout of safety‑driven programs in regulated environments.

This position requires being onsite Monday–Friday, for the first 60 days to support program ramp‑up. While this role is not expected to travel frequently, openness to travel is preferred as the program expands to future markets such as Atlanta and Jacksonville.

Key Responsibilities

Program Leadership & Strategy

• Own end‑to‑end management of the AV Driver/Operator Program, including planning, execution, scaling, and continuous improvement.
• Build, refine, and operationalize processes to support AV testing across multiple markets as the program matures.
• Develop KPIs to measure safety, quality, training effectiveness, operator performance, and overall program health.
• Drive operational excellence and ensure alignment with internal goals, legal requirements, and AV readiness milestones.
• Support program evolution as the fleet transitions from Level 2 to Level 3 autonomous operations.

Driver/Operator Management

• Oversee recruitment, onboarding, training, scheduling, and performance management of AV drivers/operators.
• Ensure operators meet all regulatory requirements for autonomous vehicle testing, including readiness for Level 3 operations.
• Lead retention, engagement, professional development, and ongoing operator skill enhancement.
• Partner with HR on workforce planning, staffing forecasts, and operational scaling.

Safety & Compliance

• Maintain strict compliance with federal, state, and local AV regulations.
• Build and enforce robust safety programs, particularly for Level 2 and Level 3 operational environments.
• Collaborate with Safety, Legal, and Compliance teams to ensure policies and procedures remain current and audit‑ready.
• Oversee incident management, including reporting, investigations, trend analysis, and corrective action planning.
• Foster a culture of safety‑first decision-making in all driver, testing, and operational activities.

Cross‑Functional Collaboration

• Work closely with Engineering, Product, Safety, Fleet, and Data teams to ensure operator insights feed into system and operations improvements.
• Coordinate daily vehicle deployment, testing workflow, and fleet availability.
• Support pilot programs, new market launches, and geographic expansion in future phases (e.g., ATL/JAX).
• Communicate program risks, roadblocks, and operational impacts across teams to ensure alignment.

Operational Performance & Reporting

• Monitor daily operations, identify inefficiencies, and implement process improvements.
• Manage program budgets, resource allocation, and staffing levels.
• Provide regular performance reporting to executive stakeholders, including safety metrics, operational KPIs, and risk assessments.
• Improve data quality, reduce operational errors, and enhance the reliability of operator‑collected data.

Qualifications

Required

• 5+ years of program or operations management experience.
• Experience managing field‑based teams in transportation, logistics, mobility, technology, or similar operational environments.
• Experience working with Level 2 or higher AV programs (or directly comparable ADAS operations).
• Strong understanding of safety management systems and regulated operational environments.
• Proven ability to scale operational programs across teams or markets.
• Excellent analytical, organizational, communication, and stakeholder management skills.

Preferred

• Experience with autonomous vehicles, ADAS, robotics, mobility technology, or mapping/AV data collection platforms (e.g., WAYZ, MOVE).
• Knowledge of AV testing frameworks, readiness criteria, and regulatory requirements.
• Experience leading multi‑site operations or scaling field programs.
• PMP or equivalent certification.

Core Competencies

• Operational Excellence
• Safety Leadership
• Strategic Thinking
• Data‑Driven Decision Making
• Cross‑Functional Collaboration
• Change Management
• Team Development & Coaching

What Success Looks Like

• High safety and compliance standards maintained across all AV deployments.
• Reduced operator-related incidents, operational errors, and data integrity issues.
• Improved training efficiency and reduced time-to-readiness for operators.
• Strong retention, engagement, and performance within the driver/operator workforce.
• Seamless coordination between field teams and engineering, ensuring rapid feedback loops and continuous improvement.
• Successful readiness and smooth transition from Level 2 to Level 3 operations.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit: Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Our client, a fast-growing software development startup, is seeking a Business Operations Lead to help build and scale its operational foundation.

This is a high-impact, generalist role designed for someone who thrives in early-stage environments and is excited to take real ownership early in their career. You'll work closely with the CEO, gaining visibility across nearly every part of the business while building systems, processes, and operational rigor from the ground up.

What You'll Do

Own and execute key operational initiatives across revenue operations, finance, renewals, pricing, and marketing operations

Lead strategic, ad-hoc projects such as evaluating new tools, automating workflows, and improving internal systems

Manage vendor and partner relationships, including revenue tracking, rev-share calculations, and payout management

Bring structure to high-leverage initiatives, enabling leadership to focus on product and growth

Act as an internal consultant, identifying opportunities to improve efficiency and scale operations

What Were Looking For

1+ years of experience in a generalist operations or BizOps role at an early-stage or high-growth startup

Experience building processes, playbooks, or systems from scratch (0 to 1)

Strong academic background from a top U.S. or Canadian university preferred

Exposure to revenue operations, finance, or marketing operations is a plus

Confident communicator with a high-energy, ownership-driven mindset

Scrappy, resourceful, and comfortable operating with limited direction

Technical PM focused on security application deployments (not field installation). Will manage ~4 application projects annually within a lean team structure.

Location

• Preferred: San Francisco Bay Area (Oakland / San Jose area)
• Onsite: 1–2 days per week
• Limited travel (occasional data center visits in Fairfield or Rancho Cordova)
• Duration - 12 months contract
• PR - $80-$85/hr on W2

Experience Required

• Minimum: 5 years
• Preferred: 7+ years
• Mid-career minimum
• Senior candidates acceptable (must hit ground running)

Role Breakdown

• 60–70% Project Management
• 30–40% Technical / hands-on support

Top Required Skills

Core PM Skills

• Scheduling & planning
• Stakeholder management
• Change management
• Project controls
• Executive reporting

Technical Capability (Critical)

Must be able to:

• Review solution blueprints
• Review architecture diagrams
• Create/modify Visio diagrams
• Understand data mapping & migrations
• Evaluate technical deliverables

This is a technical PM, not just an administrative PM.

Preferred Industry Background

Strong preference for candidates with experience in:

• Physical security systems
• Access control
• Video surveillance
• PSIM
• Visitor management

Target companies may include:

• Google
• Meta
• Microsoft
• Palo Alto Networks
• Physical security integrators

Education

• Technical degree preferred Not mandatory if experience is strong

Certifications

• PMP preferred Not required

Soft Skills

• Strong communicator (senior leadership exposure)
• Independent
• “Utility player” mindset
• Comfortable in small, lean teams

Interview Process

• 2 rounds max
• Focus: PM fundamentals + technical review ability + communication

About Bristlecone:

Bristlecone is the industry’s largest pure-play supply chain service provider.

As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain.

Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group.

Learn more at Opportunity Employer

Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Job Description: Client Partner – Google relationship

The Client Partner is the CEO of a portfolio of business who is passionate about forming and driving successful client relationships and can successfully interact with senior executive level clients. Through their role, Client Partners focus on all aspects of client growth, relationship development, financial integrity, and quality delivery and execution of all engagements that drive organic growth and strong relationships.

This individual manages growth and evolution of multiple client relationships and can lead complex multi-dimensional engagements that combine consulting, and large technology deployments. This person is a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas.

The Client Partner is experienced in leading teams of both Client Service as well as service line professionals on multidisciplinary teams in a matrixed environment. These individuals also have a strong operational acumen in operating their clients business to meet financial and client satisfaction targets.

Key Responsibilities

• Responsible for a portfolio of business in one of Bristlecone’s most strategic and fast growing relationships
• Responsible for sales of SAP and other supply chain and related services to the client.
• Focus on developing new relationships in the client organization and converting them to opportunities and deals.
• Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting.
• Accurately plan and forecast revenue growth to achieve their net revenue and margin targets.
• Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio.
• Continually increase knowledge of the client’s business (and industry) often serving as the client’s first line consultant.
• Provide leadership and direction to client and capability teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications, & quality in a matrix environment for assigned clients.
• Work closely with the sales team to develop proposal/presentation content and strategy for new business pitches.
• Effectively “on-board” new client relationships.
• Works to stay current with industry trends and best practices to proactively sell fit for purpose solutions and innovation.

Qualifications:

• Relevant undergraduate degree required with advanced degree preferred.
• Unparalleled client relationship skills and business acumen – you must be able to earn Trusted Advisor status with clients.
• Experience in managing the Google relationship is highly desired.
• At least 10 years of experience in working with senior level client contacts.
• At least 5 years’ recent experience in growing and managing complex client relationships.
• Experience working in a matrix environment and managing teams within a dynamic, fast-paced, and ever-changing environment.

$60-$65 per hour

Hybrid 3 days in Fremont, CA

full benefits, PTO, etc

Capacity Management and Operations is a new team supporting multiple internal Client organizations. We manage their Capacity Management process, improving it where necessary, and provide operational support for the work pipeline. Our engineers help resolve capacity regression cases which save the Client millions in data center running costs per year. We also enable the most cutting edge work by aligning the demand and supply for critical infrastructure.

Quick learning is the most critical part of this job. Each internal Client org is different, most of them are using custom tools and have different needs. The ideal candidate will have a solid background in cross-functional capacity management or operations, but must be open to navigate a steep learning curve. Experience with automation, scripting and coding will be a great asset. Good communication is a must.

Key tasks

• Maintain consistent communication with key stakeholders in each Client org to manage their current and future needs
• Act as the owner of and actively develop the Capacity Management framework
• Collaborate cross-functionally on a daily basis with stakeholders from multiple Client orgs
• Support engineers in implementing the framework for each specific Client org case
• Support the Client orgs in capacity planning and building their capacity monitoring processes
• Act as a SPOC for non-standard requests related to Capacity Management and Operations service
• Report on team's performance

Qualifications / requirements

• 3+ years of experience in Technical Project/Program Management
• Good understanding of capacity planning and monitoring
• Expert communication skills in English - both spoken and written - including being proactive about communication with team members and beyond the team
• Ability to work in a highly dynamic, large-scale environment
• Willingness to learn and the desire to gain knowledge and skills to constantly improve qualifications
• Some extent of flexibility to participate in oncall rotation and oncall handover meetings

THE PROMISES WE MAKE:

Pay range is $60-$65 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

For more information regarding our Privacy Policy, please visit /privacy.

Senior Human Resources Manager

Aviagames, Inc. – San Mateo, CA (Hybrid)

Leader in the Skill-Based Gaming Industry

About Aviagames

Aviagames, Inc. is a global leader in the skill-based gaming industry, known for delivering engaging, competitive, and innovative mobile gaming experiences. We operate at a fast pace, facing cutting-edge legal and regulatory issues across intellectual property, consumer protection, privacy, commercial disputes, and more. Join our dynamic and collaborative team, where your work will directly shape the future of competitive gaming.

What will your responsibilities be?

• Recruitment: Collaborate with the HR team to lead local recruitment efforts in the USA. This includes mapping and sourcing candidates, coordinating and scheduling interviews, and issuing offer letters.
• COE Policy Implementation: Implement company-wide HR projects and policies. Communicate and translate policies to ensure accurate understanding among US employees.
• Employee Relations: Track employee status and issues, and provide feedback to leaders.
• Onboarding, Transfers, and Exits: Follow standardized processes created by the Beijing SSC team to ensure smooth execution of onboarding, transfers, and exit procedures in the USA.
• Cultural Activities:
• Independently plan and execute cultural activities to enhance team spirit and trust among employees.
• Design and organize team-building exercises, holiday celebrations, and other social events that foster a positive work environment. Ensure that these activities reflect the company’s values and cultural goals, effectively bridging the cultural elements between the U.S. headquarter and the office in Beijing.

What are we looking for?

• Fluent in English and Mandarin.
• Bachelor's degree in Business Administration, Human Resources, or a related field.
• 8+ years of experience in Human Resources roles.
• Previous experience in a similar role within a multinational company is preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Able to understand and manage interpersonal dynamics effectively.
• Bring positive energy and enthusiasm to the workplace.
• Willing to take on various tasks with a strong sense of responsibility and initiative.
• Eager to Learn and Grow: Open to continuous learning and professional development.

What We Offer

• Competitive compensation and equity package.
• Comprehensive health, wellness, and retirement benefits.
• Opportunity to work in a fast-growing industry shaping the future of skill-based gaming.
• Highly collaborative and entrepreneurial work culture.

• Responsible for updates, upgrades and maintenance of the following systems: Rail Operations Control System (ROCS); Predictive Arrival and Departure System (PADS), Positive Train Control (PTC) back-office systems, Traction Power Supervisory Control and Data Acquisition (SCADA) System and Rail Scheduling.
• Perform Quality Assurances and system engineering support of all back off systems including PTC office systems, Back Office Server (BOS), Rail Operations Control System (ROCS), Network Management System (NMS); Interoperable Train Control Message Server (ITCMS); Wayside Status Relay Service (WSRS), and the interfaces to all other operational systems.
• Develop, document, and maintain Standard Operating Procedures (SOPs), technical standards, and best practices for all train control and related systems to ensure consistency, safety, and regulatory compliance.
• Develop and implement training programs to upskill staff, mentoring team members at all levels on train control systems, operational procedures, and project management to strengthen technical capacity, foster skill development, and ensure succession planning. 
• Ensure Caltrain systems meet Federal Railroad Administration (FRA) mandated interoperability requirements with all tenant railroads; ensure Caltrain train control systems are compatible with Association of American Railroads (AAR) standards; follow the ITC guidelines that Caltrain must maintain ?N-2? backwards compatible software versions.
• Manage complex and large-scale train control engineering projects as the Technical Lead for Caltrain. 
• Manage the work of outside contractors and assist higher level Caltrain Directors and Executives in planning and evaluating the quantity and quality of work performed by subordinate staff.
• Supervise staff.  Hire, mentor, and take appropriate corrective and/or disciplinary action.  Ensure EEO policies and procedures are followed. Participate in selection of staff.  Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

• Establish and maintain work relationships with internal and external stakeholders to develop consensus on capital project work plans.
• Establish schedules and methods for providing train control system engineering design services on assigned capital projects; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
• Review and approve project schedules; assist in strategic planning; prepare status reports; coordinate project resources; communicate with all project participants on relevant issues; identify and resolve train control engineering issues.
• Provide general technical oversight of railroad train control systems.
• Perform system usage and performance analyses. 
• Support Caltrain Configuration Management (CM) Manager on configuration control, prioritize system defects and corrective actions; participate in Configuration Control Board (CCB) meetings as required.
• Direct, review, and approve the preparation of train control engineering designs, drawings, and specifications; identify and resolve technical engineering issues.
• Manage technical elements of the office systems warranty and long-term maintenance support service agreements.
• Review and approve operating manuals and procedures developed by various systems providers or vendors.
• Manage all technology refresh and software upgrades/updates and associated testing without interrupting regular railroad operations.
• Establish and lead a knowledge management framework to systematically capture, update, and share institutional knowledge through structured documentation, training programs, and knowledge transfer initiatives.
• Participate in the preparation and administration of the train control engineering program budget (Operating & Maintenance, and Capital); submit budget recommendations; monitor expenditures.
• Review consultant proposals and designs; recommend awards; conduct or participate in the pre-bid conferences prior to system contract awards.
• Perform all job duties and responsibilities in a safe manner to protect one?s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
• Perform other duties as assigned.

Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:

• Bachelor?s degree in electrical/electronics, computer science, or a related field.
• Five (5) years of railroad industry experience in Train Control System and SCADA system development and maintenance.
• Two (2) years supervisory experience

• Knowledge and experience with AIMCore Product/Software a plus.
• Possesses a broad interdisciplinary knowledge of supervisory train control, wayside signal, highway crossing warning system, predictive and arrival system, traffic signal control, traction power substations and distribution, SCADA, server systems, virtualized server architectures, databases, cloud server systems, networking, etc.
• Knowledge of operating systems (UNIX, Linux, Microsoft)
• Knowledge of VHF and UHF radio voice and data communications, information assurance, data security and networking technologies.
• Experience with Configuration Management and Quality Assurance Systems.
• Ability to Interpret and revise engineering plans, drawings, and specifications.
• Proficient with Microsoft Office Suite.
• Effective oral and written communication skills.

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