Jobs in Richardson

Medix Infusion is seeking a highly organized and detail-oriented Intake Technician to join our dynamic team. This hybrid role combines the responsibilities of an Intake Coordinator and Pharmacy Technician, with a focus on managing patient intake, coordinating insurance verification, and ensuring the smooth and efficient processing of infusion therapy treatments. You will play a key role in supporting patient care by ensuring timely and accurate intake of patient information, organizing supplies, and working collaboratively with other departments to ensure exceptional service delivery.

Medix Infusion is a technology-driven healthcare platform dedicated to enhancing patient care and improving access to infusion therapies. We specialize in disease management and infusion pharmacy services for both chronic and acutely ill patients, especially in underserved communities. Our offerings include personalized home and in-suite infusion therapies, aimed at delivering comfort and convenience. Our expert team provides a wide range of treatments, including anti-infectives, biologics, IVIG, and other injectables, ensuring every patient’s journey is seamless.

Key Responsibilities:

• Manage Patient Intake: Process electronic referrals, create and update accurate patient records, and verify insurance information to ensure timely and correct insurance coverage.
• Coordinate Scheduling: Schedule patient appointments for both home and in-suite therapies, confirm treatment availability, assist with rescheduling, and manage cancellations to optimize patient care.
• Customer Service: Respond to patient inquiries and concerns, providing timely and exceptional customer service throughout the intake process and ensuring a positive patient experience.
• Document Management: Scan, upload, and organize patient documents while maintaining strict confidentiality and ensuring compliance with healthcare regulations.
• Medication Knowledge: Utilize knowledge of medications, including anti-infectives, biologics, IVIG, and injectables, to ensure proper guidance on medication use to ensure proper patient treatment protocols are followed.
• Inventory Coordination: Collaborate with pharmacy and procurement teams to receive, store, and organize supplies, ensuring efficient stock management and timely availability of medications and supplies.
• Administrative Support: Process faxed and electronic documents, route them to appropriate departments, and assist with general office duties as needed to support patient care and internal operations.

Required Qualifications:

• High school diploma or equivalent.
• Pharmacy Technician Certification required.
• Minimum of 1-2 years of experience in healthcare, including intake coordination, insurance verification, and inventory management. Infusion experience is a plus.
• Strong organizational skills, with the ability to prioritize multiple tasks and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work effectively in a team-oriented environment while maintaining a high level of customer service.
• Strong communication skills, with the ability to professionally respond to patient inquiries and concerns.
• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
• Physical capability to lift and move up to 50 pounds and perform warehouse tasks as needed.

Physical Demands:

The physical demands of this position require frequent standing, walking, bending, and lifting, as well as periods of sitting and keyboarding. Specific vision abilities, including reading and computer vision, are required. Must be able to lift and move up to 50 pounds occasionally.

Why Join Us?

• Compassionate Team: Work with a team that is deeply committed to providing exceptional care to patients.
• Supportive Environment: Thrive in a fast-paced yet supportive work culture with opportunities for growth.
• Competitive Compensation: Receive a competitive salary along with a comprehensive benefits package.
• Positive Culture: Join a team that values integrity, collaboration, and a patient-first approach.
• Comprehensive Benefits: Enjoy health and life insurance, voluntary dental/vision insurance, retirement savings with company contributions, and paid time off, including holidays and vacation days.

Medix Infusion offers a dynamic work environment, opportunities for professional growth, rewarding career challenges, and competitive compensation. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Medix Infusion will only employ individuals who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of pre-employment screenings.

Do you love developing and nurturing great relationships?

As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S

Location: Onsite from Plano,TX

Qualifications:

• Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with O&G or IT MSP clients.
• Strong understanding of working with VMS and MSP based accounts.
• Any experience working with a Hybrid/Offshore delivery model will be a plus.
• Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
• Strong interpersonal and communication skills.
• Excellent negotiation and problem-solving abilities.
• Excellent reputation and relationship-building skills.
• Ability to work in a fast-paced, target-driven environment.
• Must be a self driven and highly motivated individual.
• Proficiency in using applicant tracking systems (ATS) and other relevant software.

Key Responsibilities:

• Be the single point of contact for our Fortune 500 clients
• Build long-term client partnerships to understand their challenges and provide solution.
• Maximize market share with a client to make us their trusted staffing supplier.
• Qualify new job orders and work with the delivery lead for better coverage and support.
• Present candidates to Hiring Managers and follow up for feedback .
• Coordinate with Client to schedule candidate interviews and onboarding.
• Coordinate with recruiting team including screening, orientation, and placement of candidates.
• Use CRM/ATS (Job Diva) to manage activities.
• Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.

Additional Requirements:

• Must be open to travel across the country, especially locally, and support clients from their offices.
• Availability to work outside regular office hours, if needed.

Benefits of working at N2S:

• Uncapped Commissions
• 100% Contribution to Health/Dental/Vision

IDR is seeking a Bilingual Reporting Analyst to join one of our top clients for a hybrid opportunity in Dallas, Texas. This role supports a leading organization in the data analytics and business intelligence industry, focusing on designing and delivering advanced reporting solutions. The company values innovation and data-driven decision-making, ensuring a dynamic work environment with growth opportunities.

Position Overview for the Bilingual Reporting Analyst:

• Lead collection, integration, and governance of data across multiple systems
• Design and maintain scalable data pipelines and reporting infrastructure
• Develop PowerBI dashboards and executive reporting tools
• Perform advanced analysis including forecasting, variance analysis, and benchmarking
• Automate reporting processes to reduce manual reporting work

Requirements for the Bilingual Reporting Analyst:

• Bachelor’s degree in Engineering, Statistics, Mathematics, Systems, or related fields
• Minimum of 3 years of experience in data analysis, business intelligence, or similar roles
• Proven experience as a data analyst or business data analyst
• Technical expertise with data models, database design development, data mining, and segmentation techniques
• Advanced proficiency in PowerBI, Excel (pivot tables, macros, complex formulas), SQL, and knowledge of Python or R
• Must be bilingual in both English and Spanish

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

About Delta:

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

About the role:

Ensure accuracy, compliance, and efficiency across supply chain financial and logistics

operations. Responsible for validating invoices, maintaining shipment records, and executing

compliance-related postings in SAP. Provide reporting and analysis to support management

decisions, strengthen internal controls, and drive process improvements. Collaborate across

teams and with external partners to resolve discrepancies and maintain audit readiness.

Key responsibilities:

• Validate and process vendor and freight invoices; ensure accuracy of cost allocations for freight, duty, and customs in SAP.
• Create and maintain shipment records for both import and local logistics.
• Monitor and resolve data discrepancies, coordinate with brokers, forwarders, and vendors to ensure timely resolution.
• Prepare and submit duty-related postings; track compliance payments and maintain audit-ready documentation.
• Investigate discrepancies or duplicate entries, coordinate with brokers, forwarders, and internal teams to resolve issues.
• Analyze workflow bottlenecks and recommend process improvements to increase data accuracy and operational efficiency.
• Generate weekly and monthly reports on freight and duty spend; support month-end accruals and reconciliations.
• Improve processes and reporting templates; document SOPs and checklists to increase efficiency and accuracy.
• Performance Analysis: Analyze large datasets of freight spend, carrier performance, and shipment lifecycle data to identify trends, forecast future costs, and model transportation network optimization scenarios.

Minimum Qualifications:

Education: Bachelor's degree student

Technical Skills: Proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) and experience using an enterprise system (ERP/TMS) for transaction processing.

Communication: Exceptional written and verbal communication skills with a proven ability to lead communication and issue resolution with external partners and global teams.

Preferred Qualifications:

Compliance Knowledge: Practical working knowledge of US and international import/export regulations (e.g., Incoterms, HTS classification, Customs procedures).

Title: Executive Administrative Assistant (Korean Bilingual)

Client: Global leader in Technology/ Electronics

Duration: 12 months contract with HIGH chance for extension or become permanent.

Location: Plano, TX (Onsite)

Pay: $28-32/hr W2 + Benefits and PTO

Top Skills

• Proficiency in speaking, translating, reading, and writing in Korean required
• Executive support experience is required
• Executive schedule management
• Travel & expense management

Overview:

Provide administrative, clerical support and personal assistance. Maintain the Executive’s itinerary and schedule, and provide communications screening and services. Handle highly confidential and sensitive materials and issues. Function as the travel coordinator. Plan, arrange, schedule, and coordinate domestic and international executive leadership, company and community meetings, travel, accommodations, appointments, meeting materials, and facilities. Maintain inventory of assigned property and equipment. Prepare personnel transaction documents, ensure access to company benefit and communications materials, and function as source to the executive for administrative information, forms, policies, procedures, and records. Process expense reports in a timely manner and ensure accuracy of expense allocations and budgeting.

Qualifications

• Proficiency in speaking, reading, and writing in Korean required
• 3-5 years of experience supporting executives and/or leadership
• Bachelor’s degree is strongly preferred, but not required.
• Experience developing executive presentations using a variety of PC applications, including word processing, spreadsheet graphs and tables, PowerPoint
• Ability to communicate both verbal and written for internal and external personnel at all levels.
• Ability to read, write, prepare, and interpret executive materials, presentations, contracts, or related documents.
• Handle highly confidential and sensitive materials and issues
• Excellent written and oral communication.

BEPC has an open position for a Procurement Analyst (Buyer)

Location: Plano, TX

Benefits: Medical, Dental, Vision, and Life Insurance

Pay Rate: $43.00 - $43.48 Per hour based on experience (Paid Weekly)

Term: 12-month contract with possible extensions or permanency based on performance

Shift: 1st shift from 8:00 AM to 5:00 PM Mon – Fri

Requirements: BA degree in Business, Supply Chain Management, or related discipline. / 5+ years of experience in: IT procurement, Contract development, Strategic sourcing Supplier negotiations / SAP Ariba Preferred

*****NO CORP-TO-CORP CANDIDATES WILL BE CONSIDERED*****

Job Description:

Due to increased procurement volume, we are seeking a strong and experienced IT Procurement Buyer to support expanding department needs. This role will manage a high volume of procurement activity (30–60 requests at a time) and play a critical role in reducing backlog while driving strategic sourcing initiatives. The ideal candidate brings strong IT procurement experience, the ability to interpret complex business requirements, and confidence leading sourcing events, negotiations, and supplier engagements.

Key Responsibilities:

Strategic Sourcing & Procurement

• Develop and execute procurement strategies across technology-related commodities.
• Manage 30–60 procurement requests simultaneously while reducing backlog.
• Lead RFx (RFP/RFI/RFQ) sourcing events ensuring competitive supplier environments.
• Negotiate and execute contractual agreements including:
• Master Service Agreements (MSAs)
• Statements of Work (SOWs)
• Amendments
• Renewals and extensions
• NDAs and addendums
• Support asset management, SaaS procurement, and SLA/contract term negotiations.
• Develop multi-year spend strategies and commodity plans.
• Conduct supplier negotiations to maximize value through cost savings, rebates, and service improvements.
• Support Tier I and Tier II supplier procurement activities (including regulatory/financial services suppliers).
• Perform ongoing supplier market analysis.

Stakeholder & Supplier Engagement

• Build strong relationships with business units, stakeholders, and suppliers.
• Facilitate regular planning meetings to develop short- and long-term procurement strategies.
• Provide consultation and proactive communication regarding contract renewals and expiring engagements.
• Educate business partners on sourcing best practices and negotiation strategies.
• Collaborate with contract and PO teams to ensure accurate and timely request processing.

Compliance & Governance

• Ensure compliance with procurement policies, financial standards, and regulatory requirements.
• Interpret and document contractual obligations clearly for internal and external stakeholders.
• Support termination planning and proactive contract renewal budgeting.
• Identify continuous improvement (Kaizen) opportunities within procurement processes.

Qualifications – Required:

• Bachelor’s degree in Business, Supply Chain Management, or related discipline.
• 5+ years of experience in: IT procurement, Contract development, Strategic sourcing Supplier negotiations
• Data analytics and contract management
• Experience managing professional services commodities.
• Strong understanding of financial and regulatory compliance standards.
• Advanced Microsoft Office skills (Excel, PowerPoint, Word, Outlook).
• Ability to influence across multiple management levels.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proven ability to work independently with a low margin of error.
• Experience handling multiple priorities in a fast-paced environment.
• Demonstrated leadership experience.

Preferred Qualifications:

• Experience with Ariba Spend Management (preferred) or Coupa.
• Knowledge of eMarketplace platforms.
• Advanced Excel and reporting experience.
• Financial services or banking procurement experience.

Interview Process:

• Round 1: 60-minute MS Teams interview
• Round 2: Onsite interview in Plano, TX

Immediate need for a talented Senior SAP Basis Consultant. This is a 06+months contract opportunity with long-term potential and is located in Richardson, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-06192

Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• SAP System Administration
• Manage and administer SAP ECC on HANA DB, SAP EWM, BW/4HANA,SAP Cloud Connector,Gateway, BTP,CPI, GRC,Solution Manager, and associated components.
• Perform system copies, refreshes, client administration, transport management, and daily monitoring.
• Maintain high-availability SAP environments including clustering, load balancing, and failover strategies.
• HANA Database Administration
• Perform HANA installation, upgrades, revision updates, backup & recovery, tenant management.
• Conduct HANA performance tuning, memory optimization, SQL plan analysis, and configuration for large-scale utility workloads.
• Upgrades, Migrations & S/4HANA Projects
• Lead SAP system conversions, OS/DB migrations, Unicode migrations, and S/4HANA greenfield/brownfield deployments.
• Expert knowledge of SUM, DMO, Maintenance Planner, and Upgrade Planner tools.
• Cloud & Infrastructure Expertise
• Manage SAP environments hosted on Azure, AWS, or GCP including infrastructure sizing and cloud migration strategies.
• Work with virtualization environments (VMware, Hyper‑V), Linux/Unix/Windows administration.
• Performance, Security & Compliance
• Perform deep-dive system performance optimization, kernel updates, and parameter tuning.
• Implement SAP security best practices, patching policies, and compliance standards (NERC, SOX, GDPR—based on region).
• Support audits and system hardening initiatives.
• Disaster Recovery & High Availability
• Architect, implement, and test DR strategies using HANA System Replication, backup/restore, and multi-site replication.
• Maintain 24/7 uptime SLAs critical to utility operations.
• Collaboration & Technical Leadership
• Provide expert-level guidance to Basis team members, developers, and functional consultants.
• Work closely with utility business teams to support billing, meter management, GIS, customer service, and field operations modules.
• Manage vendor coordination and escalation with SAP OSS.

Key Requirements and Technology Experience:

• Must Have Skills: SAP BASIS
• S4HANA
• Database Administrator
• 15–20 years in SAP Basis administration with deep hands-on experience.
• Strong expertise in:
• SAP ECC 6.0 (EHP upgrades)
• SAP S/4HANA (1809/1909/2020/2022/2023)
• HANA 1.0 & HANA 2.0
• SAP BW/4HANA, PI/PO, GRC, Fiori, and SAP Gateway
• SAP Router, Web Dispatcher, SLD, CTS/ChaRM
• SAP Cloud Connector,SAP Gateway
• Experience in SAP OpenText preferred
• Proficiency in Linux (SUSE/RHEL) and Windows environments.
• Experience with Azure/AWS cloud foundations, automation, and monitoring (Solution Manager, Focused Run).
• Prior experience in Utility Industry is highly preferred:
• Work Management ,Asset Management,
• Integration with GIS, Oracle systems, SCADA, and AMI platforms
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Ability to lead technical teams and drive mission-critical initiatives.
• Comfortable working in a 24/7 operations environment as needed.
• Bachelor’s degree in computer science, Engineering, or related field (preferred).
• SAP Technical Certifications in:
• SAP Basis
• S/4HANA Administration
• HANA Operations
• ITIL certification is an advantage.
• Implementation
• Enhancement
• Support

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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The Supply Chain Manager will lead global procurement and inventory stocking strategies across a diverse international footprint. Reporting to the Senior Director of Warehouse, Production, and Assembly, this role is responsible for driving inventory efficiency, reducing carrying costs, diversifying suppliers, and ensuring operational excellence. The Manager will unify regional supply chains into a cohesive, standardized global function, developing and executing replenishment strategies that reduce reliance on single-source suppliers—particularly in China—and strengthen supplier networks in key regions supporting electrical and telecommunications products. This position requires a deep understanding of global procurement, supplier management, and industry-specific challenges, including compliance requirements and supply chain risks due to Tariffs

Key Responsibilities

• Lead the global Sales & Operations Planning (S&OP) process, ensuring procurement and replenishment strategies are aligned with demand forecasts
• Develop and execute fulfillment models and demand plans that support Sales and Project Management delivery requirements
• Manage demand variability and inventory control processes to balance service levels, cost, and inventory efficiency
• Drive planning and supply chain innovation by modernizing systems, improving replenishment processes, and leveraging ERP enhancements (SAP S4 HANA preferred)
• Lead global sourcing and procurement teams to ensure a reliable, resilient, and diversified supply of materials across all regions in Americas
• Develop and implement a global sourcing strategy that reduces reliance on single‑source suppliers—particularly in China—for electrical and telecommunications components
• Integrate regional operations into a standardized global supply chain structure, improving visibility, consistency, and operational efficiency across the Americas
• Establish, monitor, and improve key performance indicators (KPIs) related to fulfillment performance, inventory turnover, cost reduction, and lead‑time improvement
• Partner cross‑functionally with Sales, Project Management, and regional teams to ensure seamless execution across sourcing, planning, and fulfillment
• Mentor and develop a high-performance Fulfillment team capable of executing complex, global sourcing strategies.

Qualifications

• 10–12 years of progressive experience in Global Planning, Sourcing, Operations and Procurement
• Proven experience managing global supply chains for electrical and/or telecommunications products
• Bachelor’s or MBA or Master’s in Supply Chain, Business, Economics, or a related field
• Preferred certifications: CSCP, CPSM, CPIM; Six Sigma Green or Black Belt
• Strong stakeholder engagement skills, with a focus on supplier development, cost control, and risk management
• High proficiency in ERP systems (SAP S4 HANA preferred), data analysis, and Microsoft Office Suite
• Demonstrated ability to lead global teams and execute strategic Planning initiatives needing extended hours during some weeks

Executive Admin Assistant 3 - 16674

Location: Plano, TX

Work Schedule: Fully Onsite

Assignment Length: 12+ months

**NO C2C due to client restrictions**

Top Skills:

• MUST SPEAK, READ, AND WRITE KOREAN and ENGLISH
• Executive schedule management
• Strong executive level communication (bilingual)
• Travel & expense management experience

Summary:

Provide administrative, clerical support and personal assistance. Maintain the Executive’s itinerary and schedule and provide communications screening and services. Handle highly confidential and sensitive materials and issues. Function as the travel coordinator. Plan, arrange, schedule, and coordinate domestic and international executive leadership, company and community meetings, travel, accommodations, appointments, meeting materials, and facilities. Maintain inventory of assigned property and equipment. Prepare personnel transaction documents, ensure access to company benefit and communications materials, and function as source to the executive for administrative information, forms, policies, procedures, and records. Process expense reports in a timely manner and ensure accuracy of expense allocations and budgeting.

Job Responsibilities:

• Plans, organizes, and prioritizes multiple assignments and projects with minimal or no direction
• Manage scheduling for Executive leaders including resolution of schedule conflicts, schedule prioritization and meeting logistics (location, audio/video, meals, etc.)
• Frequently deals with external customers at the highest level as well as agencies and possibly media, so must understand the need for professionalism
• Assists with maintaining continuous executive and industry contacts
• Maintains the Executive’s itinerary and schedule with specific attention to detail
• Identifies critical level of communications and the need for the Executive’s notification
• Interprets and clarify requests, and assists with required responses and action
• Prepares executive level reports, compiles data into comprehensible format, and provides information for the executive’s effective community, internal, and company headquarters communications
• Prepares and makes domestic and international travel and accommodation arrangements.
• Schedules and plans, meetings and appointments for the Executive and special visitors
• Coordinates and provides VIP visitor accommodation, special travel needs, and hotel arrangements
• Obtains detailed direction from dispatchers and other executives
• Schedules executive conference rooms, maintains conference room equipment, and provides materials and supplies
• Coordinates executive meetings and schedules with internal leadership via executive admin staff
• Performs word processing and prepares presentations, spreadsheets, correspondence, contracts, internal memos, expense and status reports, etc.
• Establishes executive level documentation standards and creates templates and styles to be used
• Maintains network access, applications, and printing, and resolves network difficulties for the chief executive
• Aids in maintaining good relations between Executive and employees as well as customers by ensuring thank you notes are sent, flowers by policy are sent and other actions as necessary.
• Project/Committee involvement as needed
• Handles various works such as managing office supplies, organizing department events, maintaining the offices, and many others that are associated with general affairs
• Preparing meeting agendas, distributing materials, and ensuring meeting/workshop logistics are handled efficiently.
• Assisting with the planning and execution of events, both internal and external as needed

Skills/Qualifications:

• Bachelor’s degree with at least 5 years of EA experience supporting VP level executives and staff
• Experience developing executive presentations using a variety of PC applications, including word processing, spreadsheet graphs and tables, PowerPoint
• Ability to develop and maintain excellent working relationships with all appropriate executive levels within the company, the local community, and with critical industry contacts
• Ability to communicate both verbal and written for internal and external personnel at all levels
• Ability to read, write, prepare, and interpret executive materials, presentations, contracts, or related documents
• Handle highly confidential and sensitive materials and issues
• Excellent written and oral communication
• Proficiency in speaking, reading, and writing in Korean required

Overview

We are seeking a Customer / Sales Support Specialist to lead the daily operations of our Customer Support Team. This is a critical role supporting both sales and operations, ensuring an exceptional customer experience while helping drive recurring service revenue.

You will oversee support and maintenance contracts, manage vendor relationships, assist with quoting and renewals, and identify additional service opportunities.

Key Responsibilities

• Prepare estimates and customer quotes
• Manage vendor and distributor relationships
• Oversee annual customer contract renewals
• Support and manage the Customer Service Desk
• Administer support and maintenance agreements
• Identify additional service and revenue opportunities
• Coordinate internal and external resources to support customer needs