Jobs in Redford Wayne County, MI
637 positions found — Page 18
I
National Security Account Manager
✦ New
Salary not disclosed
Overview
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 30,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job Summary
The National Account Manager reports to the Senior Vice President of Operations. The major responsibilities of the position include, but are not limited to, the following duties:
- Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for a national account across North America.
- Conduct quality assurance inspections, monitor, and manage their direct management team, along with the Security Officers in the assigned region
- Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders
- Serve as Inter-Con’s National contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time
- Oversee the training and operational employment of Account Managers, Field Supervisors and Security Officers
- Ensure the highest standards of conduct, appearance, performance, and training are being met at all times
- Keep the Senior Vice President of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
Other Requirements or Competencies
- Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. – MS Word, Excel, Access, SharePoint).
- An understanding of security operations and contracts management preferred.
- Understand operational KPIs and ability to utilize data to drive operations.
- Strong interpersonal, critical thinking, time management, and multi-tasking skills required.
- A great communicator that gets the value of teamwork. Able to interact in a corporate environment and effectively communicate with all levels of management.
- Must be flexible and possess the ability to meet deadlines in a high tempo, ever changing, fast paced, sometimes stressful environment.
- A dependable team player with business maturity, enthusiasm, and a positive work attitude.
- Customer Service orientation required.
- Must be able to travel up to 20% to all facilities in the Southern California and Nevada areas.
Education and Experience:
- Preferred candidate has either an honorable military discharge, a Bachelor’s degree or 10 years’ experience in an operations management and project management role.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Various periods of operating, transiting, maneuvering in the field environments.
- Must be able to lift up to 15 pounds at times.
- Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone service.
Duties, responsibilities, and activities may change at any time with or without notice.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
Job Type: Full-time
Work Location: In person
Not Specified
Travel CT Technologist
$2,462 - $2,662 per Week
“WHEN YOU WORK FOR US, WE WORK FOR YOU.”Travel CT Technologist
Weekly Gross Pay: $2462.00 - $2662.00
Location: Detroit, MI, United States
Start date: 3/16/2026
Assignment length: 12 Weeks
Minimum years of relevant experience in healthcare: 2 years
Job type: Traveler
Shift: Rotate (5x8)
Certifications: ARRT(CT)/BCLS/BLS - American Heart Association
Position Highlights
- 12-week travel contract
- Competitive weekly pay package
- Work with an experienced clinical and recruiting team
- Quick start options available (inquire for details)
Titan Medical is looking for travelers to fill a Travel CT Technologist position for a 13-week assignment in Detroit, MI! Call Titan for additional details. (866) 332-9600
Benefits- Day-one medical, dental & vision insurance
- Loyalty bonus after 2,080 hours
- Life and short-term disability
- 401(k) with employer match
- Referral bonus up to $1,500
- 24/7 recruiter support
- Licensure and CEU reimbursement
- Experienced clinical team available to support you throughout your assignment
- Titan Medical App available on the Apple Store & Google Play
Titan Medical provides access to thousands of travel nursing and allied health jobs nationwide. Your dedicated recruiter will help you:
- Build a strong traveler profile by improving your résumé and showcasing your skills
- Increase your chances of landing the assignment you want
- Travel with a top healthcare staffing company in the industry
Ready to apply or want more information?
Call (866) 332-9600 to connect with Titan Medical today!
Not Specified
Doordash: Restaurant Delivery
🏢 Doordash
Salary not disclosed
Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
~18+ years old*** (21+ to deliver alcohol)
~ Any car, scooter, or bicycle (in select cities)
~ Driver's license number
~ Social security number (only in the US)
~ Consistent access to a smartphone
How to Sign Up
Click “Sign UpApply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
~18+ years old*** (21+ to deliver alcohol)
~ Any car, scooter, or bicycle (in select cities)
~ Driver's license number
~ Social security number (only in the US)
~ Consistent access to a smartphone
How to Sign Up
Click “Sign UpApply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Not Specified
Restaurant Delivery - Work When you want
🏢 Doordash
Salary not disclosed
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start:Sign up in minutes and get on the road fast.**
- Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Sign UpApply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start:Sign up in minutes and get on the road fast.**
- Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Sign UpApply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Not Specified
G
Experienced Mothers Wanted to Help a Growing Family
Salary not disclosed
Women who choose to become gestational carriers provide an extraordinary gift to help build a family. Many individuals and couples are unable to carry a pregnancy on their own for medical or personal reasons, and surrogates play a vital role in helping make parenthood possible.
At Gift of Life Surrogacy Agency, we guide and support our carriers every step of the way. If you are considering becoming a surrogate, it is important to understand both the medical process and the emotional journey involved. Our team ensures you are fully informed, supported, and cared for throughout the entire experience.
Gestational Carrier Requirements
To ensure a safe and successful journey for both carrier and baby, applicants must meet the following criteria:
- Between 21–39 years old
- U.S. citizen living in a surrogate-friendly state
- Have delivered at least one child and are currently parenting
- No more than two (2) C-sections
- Not receiving government or public assistance (including Medicaid, WIC, SNAP/Food Stamps, or state-funded health insurance)
- No history of pregnancy complications (including gestational diabetes, pre-eclampsia, or pre-term labor)
- No history of schizophrenia, bipolar disorder, borderline personality disorder, or major depressive disorder
- Not currently taking medications unsafe for pregnancy (including certain mental health medications)
- Able to travel for medical screening, monitoring, and embryo transfer appointments
- Live a healthy lifestyle free of illicit or recreational drug use
- Have a stable home environment and strong support system
All qualifications will be reviewed in detail during your initial consultation.
Compensation & Benefits
We recognize the commitment, time, and care involved in being a gestational carrier. Compensation includes:
Base Compensation
- $60,000 – $70,000(First-time carrier to experienced carrier)
Additional Benefits
- $250 monthly expense allowance
- $500 maternity clothing allowance
- $10,500 for multiple birth
- Up to $10,000 for loss of organs (per contract terms)
- Lost wages (carrier and spouse, if applicable — based on employment verification)
- Travel reimbursement
- $200 per week for housekeeping (if medically necessary)
- $20 per hour for childcare (if medically necessary)
All medical expenses, legal representation, and services related to the surrogacy journey are covered.
permanent
L
Locum Physician (MD/DO) - Internal Medicine - General/Other in Southfield, MI
Salary not disclosed
Doctor of Medicine | Internal Medicine - General/Other
Location: Southfield, MI
Employer: Weatherby Healthcare
Pay: Competitive weekly pay (inquire for details)
Start Date: ASAP
About the Position
LocumJobsOnline is working with Weatherby Healthcare to find a qualified Internal Medicine MD in Southfield, Michigan, 48075!
Interested? Give Weatherby a call today and speak with one of our specialty-specific consultants for available dates and details.
- Monday-Friday, 9 am - 5 pm
- 20-25 patients per day
- Clinic setting
- Pain experience required
- Adult and geriatric patient population
- Board certification required
- Paid malpractice insurance; pre-paid travel and housing expenses
- Assignment details and time entry in online portal
- Competitive compensation
- 24-hour access to your Weatherby Healthcare consultant
- Charter member of NALTO
About Weatherby Healthcare
Weatherby Healthcare is part of the CHG Healthcare family of staffing companies, which leads the locum tenens industry in size and quality. Since 1995, we’ve leveraged our nationwide network to connect locums professionals with the best jobs. We offer specialty-focused consultants for nearly 100 specialties of physicians, PAs, and NPs. These experts simplify the locums process from start to finish, backing you up with award-winning 24/7 support. In addition to providing competitive pay and malpractice coverage, we assist you with credentialing, licensing, travel, and housing. To learn more about how we make your life easier, visit
1712118EXPPLAT
permanent
A
Email Support Specialist (Work From Home)
Salary not disclosed
We are seeking a detail-oriented and customer-focused Email Support Specialist to join our remote team.
In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services.
The ideal candidate has strong written communication skills and enjoys helping people.
Responsibilities: Respond to customer inquiries via email in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues effectively Escalate complex issues to the appropriate department when necessary Maintain clear records of customer interactions Ensure high levels of customer satisfaction Requirements: Excellent written English communication skills Strong attention to detail Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and meet deadlines Previous customer support experience is a plus but not require Benefits: 100% Remote / Work From Home Flexible working schedule Competitive pay Training provided Supportive team environment
Remote working/work at home options are available for this role.
In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services.
The ideal candidate has strong written communication skills and enjoys helping people.
Responsibilities: Respond to customer inquiries via email in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues effectively Escalate complex issues to the appropriate department when necessary Maintain clear records of customer interactions Ensure high levels of customer satisfaction Requirements: Excellent written English communication skills Strong attention to detail Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and meet deadlines Previous customer support experience is a plus but not require Benefits: 100% Remote / Work From Home Flexible working schedule Competitive pay Training provided Supportive team environment
Remote working/work at home options are available for this role.
Not Specified
A
Workday Cloud Engineer - No C2C
Salary not disclosed
Title: Workday Cloud Engineer Location: Detroit, MI – Hybrid (1-3 days in office) Rate: $70/Hr Note: This position is a contract on W2, and is NOT open to C2C.
Top Skills: Workday Cloud ERP and timekeeping.
TimeClock Plus.
Job Summary: The ERP Cloud Application Engineer is responsible for supporting new ERP implementations, requirements gathering for application development for design, configuration, data conversions, testing, support, and analysis duties.
Will be required to meet business requirements and objectives of Ilitch companies’ products and services.
This position assists with documentation (e.g., requirements, testing, defect, data, variances, and problem resolution.) This resource will be working as a hands-on ERP Cloud engineer within the IT Department.
Key Responsibilities: Lead RFP for new ERP module implementations as needed.
Design, implement, test and support new Workday functionality and other ERP applications as needed.
Lead new ERP cloud application implementations.
Lead strategic projects for existing ERP cloud applications.
Analyze and support development of enhancements and process changes with the ERP space.
Document and interpret process flows, integration points, forms and workflow requirements impacting areas of responsibilities.
Communicate changes, enhancements, and modifications of business requirements.
Research alternatives and cost/benefit analysis for ERP projects.
Provide 2nd level technical support and end-user training, as needed.
Collaborate with peers, stakeholders and project team to secure commitments and maintain accountability.
Required Knowledge, Skills and Abilities: Bachelor's or higher in Computer Science, Information Technology or equivalent.
5+ years of experience with configuring, implementing, and supporting an organization’s ERP Systems (ex: Workday, SAP, Oracle, Peoplesoft etc.).
Experience implementing Workday HRIS Cloud ERP and timekeeping applications.
Experience conducting interviews to gather user requirements.
Prior HRIS experience is desirable IE.
Workday HCM, Payroll, Timekeeping, Recruiting, Learning Working Knowledge of Agile/SDLC development methodologies.
Working knowledge in the areas of security, segregation of duties, integrations, analytics & reporting.
Top Skills: Workday Cloud ERP and timekeeping.
TimeClock Plus.
Job Summary: The ERP Cloud Application Engineer is responsible for supporting new ERP implementations, requirements gathering for application development for design, configuration, data conversions, testing, support, and analysis duties.
Will be required to meet business requirements and objectives of Ilitch companies’ products and services.
This position assists with documentation (e.g., requirements, testing, defect, data, variances, and problem resolution.) This resource will be working as a hands-on ERP Cloud engineer within the IT Department.
Key Responsibilities: Lead RFP for new ERP module implementations as needed.
Design, implement, test and support new Workday functionality and other ERP applications as needed.
Lead new ERP cloud application implementations.
Lead strategic projects for existing ERP cloud applications.
Analyze and support development of enhancements and process changes with the ERP space.
Document and interpret process flows, integration points, forms and workflow requirements impacting areas of responsibilities.
Communicate changes, enhancements, and modifications of business requirements.
Research alternatives and cost/benefit analysis for ERP projects.
Provide 2nd level technical support and end-user training, as needed.
Collaborate with peers, stakeholders and project team to secure commitments and maintain accountability.
Required Knowledge, Skills and Abilities: Bachelor's or higher in Computer Science, Information Technology or equivalent.
5+ years of experience with configuring, implementing, and supporting an organization’s ERP Systems (ex: Workday, SAP, Oracle, Peoplesoft etc.).
Experience implementing Workday HRIS Cloud ERP and timekeeping applications.
Experience conducting interviews to gather user requirements.
Prior HRIS experience is desirable IE.
Workday HCM, Payroll, Timekeeping, Recruiting, Learning Working Knowledge of Agile/SDLC development methodologies.
Working knowledge in the areas of security, segregation of duties, integrations, analytics & reporting.
Not Specified
C
AMG Medical Assistant
Salary not disclosed
Job Title: AMG Medical Assistant Location: Farmington Hills , MI 48334 Duration: 13+ weeks contract (Possible Extension) Schedule Notes: MONDAY
- FRIDAY 8:00am to 4:30pm Job Summary: Assists with the examination and treatment of patients/participants under the direction of a physician.
Responsibilities: Assists with treatments ordered by physician as supervised by physician or registered nurse.
Performs select clinical duties.
Interviews patients/participants, measures vital signs, and records information on patients/participants charts.
Prepares treatment rooms for examination of patients/participants.
Performs basic clerical duties including answering the phone, maintaining records, and filing.
Performs basic materials management functions such as ordering and stocking of supplies.
Assists with maintaining a clean and orderly environment.
Required Credential(s): BLS Provider certification.
Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Schedule Notes: Minimum 1 year experience Certification: BLS, MA preferred Technology: Epic Hours: MONDAY
- FRIDAY 8:00am to 4:30pm
- FRIDAY 8:00am to 4:30pm Job Summary: Assists with the examination and treatment of patients/participants under the direction of a physician.
Responsibilities: Assists with treatments ordered by physician as supervised by physician or registered nurse.
Performs select clinical duties.
Interviews patients/participants, measures vital signs, and records information on patients/participants charts.
Prepares treatment rooms for examination of patients/participants.
Performs basic clerical duties including answering the phone, maintaining records, and filing.
Performs basic materials management functions such as ordering and stocking of supplies.
Assists with maintaining a clean and orderly environment.
Required Credential(s): BLS Provider certification.
Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Schedule Notes: Minimum 1 year experience Certification: BLS, MA preferred Technology: Epic Hours: MONDAY
- FRIDAY 8:00am to 4:30pm
Not Specified
Pro Sales Customer Care Representative
🏢 Percepta
Salary not disclosed
Pro Sales Customer Care Representative At Percepta, we bring first-class service across each market we support.
As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.
The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.
During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.
Document customer contacts.
Initiate outbound contacts as appropriate.
Provide online support for applications.
Utilize available resources to respond to internal and external customer inquiries.
Help identify process improvements and best practices for the team.
As applicable, answer email inquiries, web forms, etc.
within required time frames in a professional manner with accurate and timely information.
Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.
Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.
Adhere to and support all Percepta and client initiatives and company policies and procedures.
Attend and participate in team meetings.
Act as a mentor to less experienced teammates which include: Training new team members.
Act as a backup for a subject matter expert in the absence of the Sr.
Business Analyst and/or Team Leader.
Demonstrate leadership capabilities.
Complete training courses as directed by Operations and/or Training.
Complete additional tasks and projects as needed.
What You Bring to the Role High school diploma required.
College degree preferred or equivalent work experience required.
1
- 2 years of customer service experience required; does not need to be in a call center position.
Computer skills: experience working with multiple programs, ability to type.
Excellent customer service ability.
Ability to maneuver through various systems to provide the dealer with accurate information.
Displays professionalism and a positive attitude.
Ability to effectively communicate with customers, managers, and co-workers.
Strong written and oral communication.
Time management and organizational skills.
Willingness to take on new assignments.
Reliability.
Ability to multitask.
What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect- a team that is accountable, dependable and gives you their full attention.
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Onsite
As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.
The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.
During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.
Document customer contacts.
Initiate outbound contacts as appropriate.
Provide online support for applications.
Utilize available resources to respond to internal and external customer inquiries.
Help identify process improvements and best practices for the team.
As applicable, answer email inquiries, web forms, etc.
within required time frames in a professional manner with accurate and timely information.
Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.
Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.
Adhere to and support all Percepta and client initiatives and company policies and procedures.
Attend and participate in team meetings.
Act as a mentor to less experienced teammates which include: Training new team members.
Act as a backup for a subject matter expert in the absence of the Sr.
Business Analyst and/or Team Leader.
Demonstrate leadership capabilities.
Complete training courses as directed by Operations and/or Training.
Complete additional tasks and projects as needed.
What You Bring to the Role High school diploma required.
College degree preferred or equivalent work experience required.
1
- 2 years of customer service experience required; does not need to be in a call center position.
Computer skills: experience working with multiple programs, ability to type.
Excellent customer service ability.
Ability to maneuver through various systems to provide the dealer with accurate information.
Displays professionalism and a positive attitude.
Ability to effectively communicate with customers, managers, and co-workers.
Strong written and oral communication.
Time management and organizational skills.
Willingness to take on new assignments.
Reliability.
Ability to multitask.
What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect- a team that is accountable, dependable and gives you their full attention.
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Onsite
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