Jobs in Redford, MI
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Job title: IT Technical Transition Manager
Location: Detroit, MI 48202 (Hybrid)
Duration: 12+ Months
Interview mode: Webcam
** Local to Michigan candidate required**
Required skills:
- IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
- IT management (3-5+ years)
- Technical program management (3-5+ years)
- Application or infrastructure operations leadership (3-5+ years)
Job description:
The position will function as the IT Technical Support Transition and Knowledge Transfer Manager in support of the Labor & Economic Opportunity (LEO), Unemployment Insurance Agency (UIA) Solution Program. This is a large scale, complex IT modernization project with high visibility in the State of Michiganโs IT Investment Portfolio. The IT Technical Support Transition and Knowledge Transfer Manager will work with Agency Services team to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.
Desirable Experience
0-2 years experience required in following area
1)Hands-on experience with the Dassault Systems 3DEXPERIENCE Platform or ENOVIA.
2)Understanding of product lifecycle management processes (BOM, Change Management, Configuration Management).
3) Experience with CAD integrations such as CATIA or SOLIDWORKS.
4) Knowledge of scripting or development technologies (Java, JavaScript, MQL, TCL, or REST APIs).
5) Experience with PLM system configuration, customization, and deployment.
6) Strong problem-solving and communication skills.
7) Good communication skills
Skills:
3DEXPERIENCE / ENOVIA configuration
PLM implementation
CAD integration
Workflow and lifecycle management
BOM management
Location: Dearborn, MI (Remote)
Employment Type: Full-Time Contract
Pay: $83-87 per hour
Description: We are seeking a Product Manager to lead the vision, strategy, and execution of a next-generation Data Attribution & Intent Platform that powers multiple virtual agents across chat, SMS, and voice channels. This platform will orchestrate customer intent detection, manage guardrails to prevent hallucinations, ensure compliant responses, and generate actionable performance insights through leading and lagging indicators. You will own the product lifecycleโfrom discovery to deliveryโensuring our AI-driven experiences are reliable, measurable, and continuously improving. This role sits at the intersection of AI safety, customer experience, analytics, and automation. You will shape how intelligent systems responsibly interact with customers at scaleโensuring trust, measurable outcomes, and continuous optimization.
Responsibilities:
- Define and execute the roadmap for an enterprise-grade Intent & Attribution Platform supporting multi-channel (chat, SMS, voice) virtual agents
- Establish a scalable architecture that integrates with conversational AI systems, CRM platforms, knowledge bases, analytics tools, and contact center systems.
- Lead the development of intent classification frameworks across customer touchpoints
- Define response validation pipelines that include: Knowledge grounding and citation requirements. Policy enforcement checks. Confidence scoring and escalation thresholds
- Design and implement attribution models that measure- Leading indicators: intent recognition accuracy, containment prediction, response confidence, latency, user sentiment; Lagging indicators: deflection rate, call reduction, resolution rate, CSAT, repeat contact rate
- Define automated and human-in-the-loop quality scoring models
- Collaborate with Engineering, Data Science, UX, Compliance, Contact Center Operations, and Customer Success
Requirements:
- Bachelor's Degree
- 10+ years of Product Management experience (AI/ML, conversational AI, or analytics platforms preferred)
- Agile Software Development
- Artificial Intelligence & Expert Systems
- Business Strategy
Preferred:
- Strong understanding of: Intent modeling & NLP systems LLM guardrails and hallucination mitigation techniques Attribution modeling & performance analytics
- Conversational platforms (chat, SMS, voice IVR)
- Experience with enterprise SaaS platforms and API-driven architectures
- Proven ability to define metrics frameworks and performance dashboards
- Strong analytical mindset and ability to work with data scientists and engineers
๐๐ฆ๐ฆ๐ข๐ ๐ซ๐๐ญ๐ข๐จ๐ง, ๐๐๐๐ข๐๐ ๐๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐๐ญ๐ข๐จ๐ง & ๐๐๐ฒ๐ซ๐จ๐ฅ๐ฅ ๐๐ฉ๐๐๐ข๐๐ฅ๐ข๐ฌ๐ญ - ๐๐ข๐ฅ๐ข๐ง๐ ๐ฎ๐๐ฅ (๐๐ฉ๐๐ง๐ข๐ฌ๐ก)
๐๐ถ๐ป๐ด๐ต๐ฎ๐บ ๐๐ฎ๐ฟ๐บ๐, ๐ ๐ / ๐๐๐ฏ๐ฟ๐ถ๐ฑ / ๐๐๐น๐น-๐๐ถ๐บ๐ฒ ๐๐ถ๐๐ต ๐๐ผ๐ด๐ฒ๐ป๐ ๐๐๐ฆ
We are seeking a detail-oriented professional to manage U.S. employment-based immigration, payroll processing, and office administration functions in a dynamic environment. The ideal candidate will be hands-on, highly organized, and comfortable working across HR, finance, and operations.
๐๐๐ฒ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
โข Prepare and file H-1B (CAP, Transfers, Amendments, Extensions), LCAs, H-4, and support PERM & I-140 processes
โข Prepare documentation for H-1B visa stamping and maintain Public Access Files (PAF)
โข Serve as primary point of contact for immigration inquiries and USCIS communications
โข Process/submit Paychex payroll, manage records/deductions
โข Handle multi-state compliance, state tax accounts, reconciliations
โข Oversee operations, vendors, mail/shipments, records
โข Ensure compliance with company policies, insurance requirements, and regulatory standards
๐๐ฎ๐๐ฅ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ:
โข 3+ years of U.S. employment-based immigration experience
โข Hands-on payroll processing experience (Paychex preferred)
โข Strong knowledge of H-1B, PERM, I-140, LCA, and payroll compliance
โข Multi-state payroll/tax knowledge
โข Bilingual (Spanish) is a plus
โข Excellent organizational and multitasking skills
Please send an email with your resume to ๐๐ฒ๐น๐น๐ผ@๐๐ผ๐ด๐ฒ๐ป๐๐๐๐ฆ.๐ฐ๐ผ๐บ using "๐๐ฆ๐ฆ๐ข๐ ๐ซ๐๐ญ๐ข๐จ๐ง, ๐๐๐๐ข๐๐ ๐๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐๐ญ๐ข๐จ๐ง & ๐๐๐ฒ๐ซ๐จ๐ฅ๐ฅ ๐๐ฉ๐๐๐ข๐๐ฅ๐ข๐ฌ๐ญ" as the subject.
Real Estate / Property Accountant - Apartments- Bingham Farms, MI
Harper Associates is retained for this search.
Our client, a privately held real estate organization, is expanding. They have an extensive multi-state portfolio in Multi-Family Housing and Commercial Properties.
Bachelor Degree in Accounting is Required with 2-4 years of experience in real estate asset or portfolio management, or real estate accounting or finance. Based in-office at Corporate Headquarters.
Primary Functions:
- Prepare balance sheet account reconciliations (i.e. cash, assets and liabilities) and analytically review operational information (i.e. expense classification and budgetary adherence).
- Post journal entries to assure financials are properly stated on a monthly basis.
- Provide timely and accurate financial information to property managers and ownership on a monthly, quarterly, and annual basis.
- Provide input with preparation of annual and monthly budgetary information for related entities.
- Prepare annual financial information with tax/audit preparers to assure timely filing of all audit and tax returns.
- Review classification of all expenses and revenues for each property.
- Review cash balance on a regular basis to assure timely payment of all liabilities.
- Assure timely payment of mortgages and other liabilities.
- Assist with preparation of financial information related to financing/refinancing, lender reporting, and lender compliance.
- Prepare replacement reserve draws.
- Enter fixed assets on a quarterly basis.
- Review job cost invoices/postings for accuracy to budget.
- Assist with special projects as assigned.
Qualifications:
- Bachelor Degree (minimum) in accounting.
- Approximately 2-4 years of experience in real estate asset or portfolio management, or real estate accounting, finance or investing or relevant accounting experience.
- Proven track record of high performance in prior work experience
- Proficiency in MS Excel, Word, and presentation software
- Experience with industry specific software (Yardi preferred)
Please email resume to
Ben Schwartz, President | Harper Associates
Direct: (248) 737-0431 | Fax (888) 737-8525
|
Job Description: Project Manager
Location: Onsite (Detroit, MI)
Job Overview
Responsibilities:
โข Lead and facilitate the execution of the approved transition plan and report progress to leadership.
โข Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders.
โข Enforce knowledge transfer, documentation, and vendor exit requirements.
โข Ensure operational readiness, security compliance, and disaster recovery preparedness.
โข Identify risks and escalate issues with mitigation recommendations.
โข Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks.
โข Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule.
โข Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations.
โข Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them as needed.
โข Facilitate, communicate and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints.
โข Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them.
โข Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams.
โข Work in an agile environment and understand agile methodologies.
โข Participating in project meetings including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups.
โข Collaborate within an agile software development process with software developers, subject matter experts and stakeholders.
Required Knowledge, Skills, and Abilities
ยท Technical Knowledge
o Strong understanding and knowledge of .NET application architectures
o Hands-on knowledge of Microsoft Azure, including:
ยง App Services / Functions
ยง Azure SQL, Storage, and Key Vault
ยง Azure Monitor and Application Insights
ยง Azure RBAC and managed identities
o Experience with Azure DevOps, CI/CD pipelines, and operational monitoring
o Understanding of public sector IT governance, security, and compliance requirements
o Strong vendor management and stakeholder communication skills
o Ability to lead cross-functional technical teams during high-impact transitions
o Familiarity with ReactJS-based front ends (support perspective)
ยท Management & Leadership Skills
o Proven experience leading complex IT transitions or transformations
o Strong vendor management and contract enforcement skills
o Ability to translate technical risks into executive-level language
o Excellent facilitation and decision-making skills
ยท Operational & Process Skills
o Experience implementing or managing:
ยง IT service management (ITIL-aligned preferred)
ยง Incident, problem, and change management
ยง Production support models
o Strong documentation and operational discipline
o Ability to design and execute phased transition plans
ยท Experience
o IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
o 3โ5+ years in:
ยง IT management
ยง Technical program management
ยง Application or infrastructure operations leadership
o Demonstrated experience transitioning systems from:
ยง Vendor-led to internally supported
ยง On premises to cloud environments
o Strong organizational skills and ability to manage multiple testing activities within the program simultaneously.
o Strong project management skills to facilitate the IT technical transition and knowledge transfer activities from System Integrator vendor to State Of Michigan technical teams; escalate risk areas as needed; coordinate all activities and provide expertise throughout the IT technical transition phase.
Our client is seeking an experienced Hydraulic Pipe Fitter with strong tube bending and hydraulic system assembly skills. This position supports machine tool builders, OEMs, and plant maintenance customers by fabricating and installing high-pressure hydraulic tubing systems to precise specifications.
We are looking for someone hands-on, detail-oriented, and capable of working independently in a fast-paced industrial environment.
Key Responsibilities
โข Measure, cut, bend, and fabricate hydraulic tubing (steel & stainless) โข Operate manual and hydraulic tube bending equipment โข Interpret hydraulic schematics and mechanical drawings โข Install and route high-pressure hydraulic lines on industrial machinery โข Perform tube flaring, deburring, and fitting installation (JIC, ORFS, NPT, metric) โข Pressure test completed systems for leaks and integrity โข Work alongside hydraulic technicians during system startup and troubleshooting โข Maintain clean and safe work area โข Follow OSHA and shop safety standards
Required Qualifications
โข 3+ years experience in hydraulic tube bending and pipe fitting โข Strong understanding of hydraulic systems and components โข Ability to read and interpret blueprints and hydraulic schematics โข Experience with Swagelok, Parker, or similar tube fitting systems preferred โข Ability to work independently with minimal supervision โข Valid driverโs license and reliable transportation
Preferred Experience
โข Machine tool industry experience
- โข Field installation experience at customer facilities โข Experience working with 3,000โ5,000 PSI hydraulic systems โข Welding or tack welding experience (a plus)
Customer Resolution Specialist I (multiple openings)
Location: Detroit, MI (Remote after initial onsite training)
Duration: 6+ Months W2 contract role
Pay Rate: $20-22/HR
Shifts: 4 days/week; apprx. hours 9am โ 7pm; Flexible schedule
Job Summary
As an entry level professional in Customer Care, the main accountabilities are answering incoming customer phone calls and resolving customer inquiries related to turn-on and disconnection of services, electrical and gas outages, and gas leaks.
Key Accountabilities
- Initiate and respond to customer inquiries related to various products and services.
- Gather and analyze current and historical data from customer records to respond to service requests and inquiries.
- Follow-up with key contacts within Customer Care and other departments to ensure timely resolution of complaints, inquiries and requests.
- Conduct customer business within Michigan Public Service Commission rules and established guidelines.
- Process customer payments per established guidelines.
- Communicate with customers effectively and accurately.
Qualifications:
- High school diploma, or equivalent, with two years of experience in a customer contact professional environment
- OR- Henry Ford College Customer Service Professional Certificate with one year of experience in a customer contact professional environment
- OR- Associate degree, or above, with one year of experience in a customer contact professional environment
Additional requirements:
- Must obtain an evaluation of "recommended" on the clerical and human relations portions of the customer representative tests.
- Must have intermediate oral and written communication skills, including a good speaking voice and solid use of proper business grammar.
- Must demonstrate a working proficiency in relevant computer applications within multiple corporate applications and data management tools and systems.
- Must pass Department of Transportation (DOT) drug & alcohol testing and a satisfactory physical examination.
- Must be flexible to work shifts and extended periods of overtime that may include weekends and holidays.
- Maintain an internet access at a home location with at least 20 mbps
HCLTech is looking for a highly talented and self-motivated 3DExperience Architect to join it in advancing the technological world through innovation and creativity.
Job Title: 3DExperience Architect
Job ID: 68964
Position Type: Fulltime
Location: Dearborn, MI
Key Responsibilities
PLM Architecture & Configuration
- Architect, configure, and customize ENOVIA 3DExperience PLM solutions to support enterprise-level product lifecycle management requirements.
- Perform data modeling, attribute creation, schema modifications, and configuration of ENOVIA business objects.
- Evaluate and optimize PLM system performance, scalability, and integration readiness.
Technical Development
- Develop and maintain PLM customizations using MQL, TCL, JPO, XML, and SQL.
- Create integrations with CAD tools such as Creo and SOLIDWORKS.
- Design and implement SOA services, REST/SOAP APIs, and web services for seamless integration with CAD, ERP, MES, and legacy enterprise systems.
Process Enablement & Engineering Support
- Support engineering and manufacturing teams by mapping and configuring PLM solutions aligned with:
- Engineering processes
- BOM (Bill of Materials) Management
- Change Management (ECR/ECN workflows)
- Manufacturing process planning
- Configuration and variant management
Migration & Data Transformation
- Lead and execute PLM data migration activities from legacy systems to 3DEXPERIENCE using:
- 3DEXPERIENCE Transition Assistant
- EDAT (Engineering Data Assessment Tool)
- DBDI (Database Data Import)
- XPDMXML framework
- Ensure data integrity, validation, reconciliation, and smooth transition into production environments.
Collaboration & Documentation
- Work closely with crossโfunctional teams including Engineering, IT, Manufacturing, and Program Management.
- Create detailed technical specifications, design documents, test plans, and user guides.
- Provide training, troubleshooting, and technical support to internal teams and stakeholders.
Required Skills & Qualifications
- Strong expertise in ENOVIA 3D Architecture and 3DEXPERIENCE PLM configuration.
- Experience with MQL, TCL, JPO, XML, SQL, and familiarity with CAD tools (Creo, SOLIDWORKS).
- Solid understanding of SOA architecture, system interfaces, and enterprise application integration.
- Deep knowledge of Engineering + Manufacturing processes, including BOM, revisions, configurations, and workflows.
- Proven experience with data migration tools and PLM data transformation mechanisms.
- Excellent problem-solving, communication, and collaboration skills.
Pay and Benefits
Pay Range Minimum: $114000 per year
Pay Range Maximum: $175000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Compensation and Benefits
A candidateโs pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
How Youโll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Job Title: Automotive Training and Development Consultant
Duration: 12 Months (Possibility of extension)
Location: Detroit, Michigan
Client is looking for an Automotive Training & Development Consultant located in the Detroit, Michigan area.
This position is responsible for analysis, research, development and delivery of manufacturing processes and technical launch training with on-site support to OEM vehicle assembly plants in the US, Canada and Mexico.
Roles and responsibilities include:
- Provide on-site training and support at each of the OEM vehicle assembly plants
- Instruct and consult plant process and repair personnel to improve their understanding of the vehicle and its highly intricate and interconnected systems and subsystems
- Present and demonstrate efficient and effective methods of diagnosing and correcting vehicle assembly, vehicle electrical systems and sub-system deficiencies
- Conduct root cause analysis to accurately identify the cause(s) of assembly and vehicle deficiencies
- Act as the training liaison between product/manufacturing engineering and general assembly by creating, designing and developing training materials related to vehicle assembly process, electrical harness manufacture, vehicle electrical system architectures and schematics
- Communicate and share lessons learned, developed training materials and information gathered in support of one plant project with remaining plants on a timely basis
- Analyze and identify future training needs for each of the OEM vehicle assembly plants
- Support and participate in plant launch meetings and provide training reports to Raytheon management, the OEM management and OEM launch teams
- Interface with engineering, component suppliers and vendors to validate and develop training materials for the manufacturing process, vehicle and vehicle electrical sub-systems prior to the Start of Regular Production (SORP)
- Research and compile manufacturing processes and technical information to be included in training course materials, such as, but not limited to engineering schematics, work in process service information, engineering documents, engineering math data and manufacturing reports
Required Skills:
- Minimum four years of experience as an automotive instructional designer, training developer, automotive instructor and/or manufacturing instructor
- Demonstrated knowledge of automotive systems from an advanced diagnostics perspective
- Demonstrated knowledge of OEM manufacturing tracking and reporting systems
- Demonstrated knowledge of OEM manufacturing dynamic vehicle testing systems
- Ability to develop professional training materials using pre-launch documents
- Ability to read and interpret a digital multimeter, OEM diagnostic scan tool and other automotive related diagnostic test equipment
- Ability to effectively conduct one-on-one and group presentations Ability to interpret early engineering level electrical schematic diagrams
- Ability to read OEM supplier electrical harness prints
- Strong working knowledge of Microsoft Office
- Extensive travel flexibility. Upward of 75% travel, depending upon launch
- Ability to work independently without supervision
- ASE certifications
- Demonstrated presentation skills delivering process and technical training
- Automotive technical assistance center experience
Required Education:
- Associate's degree or Certificate in Automotive Technology, engineering or other related discipline
- High school diploma with eight years of experience as an automotive instructional designer, training developer, automotive instructor and/or manufacturing instructor may be considered in lieu of an associateโs degree
