Jobs in Phoenix, AZ

Administrative Assistant 3

Pay: $20.00 per hour (Weekly Pay)

Location: Phoenix, Arizona 85007

Schedule Details: Monday - Friday | 8 AM - 5 PM

Job Description

We are seeking a detail-oriented Administrative Assistant to provide clerical and administrative support to ensure efficient daily operations and high-quality service for both internal teams and the public.

This role includes greeting visitors, managing incoming communications, maintaining filing systems, coordinating mailings, and supporting office functions such as supply inventory and equipment maintenance.

The ideal candidate will also assist with data entry and reporting, support training and inspection programs, coordinate public meeting logistics, and collaborate across departments to ensure accurate communication and timely completion of tasks.

Primary Responsibilities:

• Providing clerical and administrative support in order to ensure that internal and external customer services are provided in an effective and efficient manner.
• Greet, assist and/or direct visitors and the public.
• Receive, direct and relay telephone messages and fax messages, direct the general public to the appropriate staff member
• Open and date stamp all general correspondences, maintain the general filing systems and file correspondences
• Maintain an adequate inventory of office supplies
• Respond to public inquiries and coordinate the repair and maintenance of office equipment.
• Complies and inputs data into database for the Inspections Program, ability to summarize data for the various report
• Assist the Education and Training Program answering questions regarding the training schedule, forms, and inputting the data into the database
• Assists the reclamation department with delivery and pick up security documents to the State Treasurer's Office
• Handle communications regarding obtaining mailing addresses for public meetings
• Coordinate public notice mailings
• Provide reclamation department support for public meetings including updating documents, agendas, etc.

Required Qualifications:

• 3-5 years of administrative experience
• Google, FileMaker Pro, Microsoft Access, Microsoft

Job Description – Call Center Agent (DCS Specialist – Intake)

Location: Phoenix, AZ (On-site)

Duration: Contract (03/16/2026 – 06/30/2026)

Shift: Multiple shifts (Afternoon/Evening; includes weekends)

Hours: 40 hours/week (overtime possible)

Position Overview

The Call Center Agent (DCS Specialist – Intake) is responsible for handling sensitive and complex calls related to child abuse and neglect reports. This role involves conducting detailed interviews, evaluating information against statutory criteria, and documenting cases accurately while maintaining professionalism and empathy.

Key Responsibilities

• Receive and process incoming calls related to alleged child abuse and neglect
• Conduct comprehensive phone interviews and gather critical information
• Assess whether cases meet criteria for investigation
• Prepare clear, detailed, and accurate case narratives
• Perform high-volume data entry and documentation
• Respond to the public in a professional, unbiased, and empathetic manner
• Handle cross-reporting to law enforcement and other agencies as required
• Manage non-abuse inquiries and correspondence related to children in custody
• Use internal systems and call center tools efficiently
• Meet productivity standards and complete all assigned work daily

Required Qualifications

• Bachelor’s or Master’s Degree (required)
• Minimum 1 year of experience in:
• Call center OR
• Social services OR
• Behavioral health OR
• Paralegal field
• Typing speed of at least 45 WPM
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Teams)

Required Skills

• Strong active listening and communication skills
• Ability to make quick, accurate decisions under pressure
• High attention to detail and documentation accuracy
• Strong critical thinking and problem-solving skills
• Ability to handle emotionally sensitive and high-stress situations
• Multitasking: talking on calls while entering data

Preferred Knowledge

• Federal and State child protection laws
• Child development and family dynamics
• Impact of:
• Substance abuse
• Mental health
• Domestic violence
• Poverty on families
• Familiarity with social service systems and community resources

Work Environment

• On-site, fast-paced call center environment
• Exposure to emotionally difficult situations
• Must adhere to strict schedules (shift, breaks, and deadlines)
• May require working evenings, weekends, and holidays

Key Competencies

• Emotional resilience and professionalism
• Cultural sensitivity and empathy
• Conflict resolution and de-escalation
• Strong organizational and time-management skills

Additional Requirements

• Must be local to Phoenix, AZ
• Available for in-person interview within 1 week
• Able to start within 2 weeks of offer
• Must pass background check and drug screening (HireRight)

About Us

Summit Line Construction, a subsidiary of Quanta Services, Inc. (NYSE: PWR), is one of North America's premier utility construction companies. Headquartered in Heber City, Utah, we offer powerline and substation construction and maintenance services in a variety of utility markets. Like many Quanta operating companies, Summit Line continues to experience significant growth. As our national operations expand, we seek motivated individuals to join the team!

Position Overview:

The Senior Project Manager will provide overall direction and leadership and owns project outcomes for significantly complex projects and/or multiple projects. This position will fully implement and manage the operation, profitability and administration of projects. All activities will be performed in support of the strategy, vision and values of Summit Line.

This is a traveling role (75%+) supporting Data Center projects throughout the Western Region.

Key Role Responsibilities - Core

PROJECT MANAGEMENT FAMILY – CORE

• Leads all aspects of the company’s safety culture and creates awareness by demonstrating commitment to an injury-free environment through individual actions and mentoring others. Investigates safety incidents and retrains staff as needed.

• Manages the Summit Line prestart checklist form.

• Supports the preconstruction team including quantity takeoff, trade coordination and scope of work development, scope review, bid package development, schedule development, bid list creation and bid advertisement.

• Leads plan and implementation of buyout schedule. Verifies pricing and scope, identifies successful bidders, provides gap analysis against initial scope and manages issuance of subcontracts.

• Manages the submittal schedule setup. Coordinates priorities with the team; reviews and approves all shop drawings and samples prior to submittal to architects or engineers.

• Ensures approved submittals are returned to subcontractors and available to project team per the project schedule and the contract.

• Coordinates with Logistics to obtain pricing on materials and equipment.

• Confers with risk management to ensure approval and/or bonding requirements for subcontractors. Reviews decisions with project leader. Provides ongoing risk analysis of subcontractors throughout project lifecycle.

• Coordinates the various stakeholders of the project including but not limited to subcontractors, owner, field, design team, vendors, etc.

• Disseminates change requests to subcontractors for pricing and schedule input. Gathers and evaluates subcontractor pricing to confirm accuracy.

• Prepares, submits and obtains owner/architect approval for change requests.

• Leads various meetings such as monthly project reviews, progress meetings and OAC (Owner Architect) meetings.

• Completes monthly subcontractor and owner pay application process.

• Prepares project schedule with the Project Superintendent. Gathers input from project team and utilizes Lean principles as appropriate. Develops and updates project schedule for both preconstruction and construction activities. Manages materials, labor and procurement logs to ensure appropriate resources are available to meet the project schedule.

• Identifies potential schedule impacts including scope, weather, manpower and changes, and facilitates mitigation plans for these impacts.

• Provides appropriate written documentation for decisions affecting various aspects of the project such as budget, schedule, legal, quality, and/or safety. Employs current best practices for documentation requirements.

• Provides a variety of regular reporting and analysis to project team(s) to communicate overall project status and profitability.

• Prepares monthly cost and margin forecast with input from superintendent and reviews with the project team. Participates in the development of the project budget. Regularly reviews costs relative to the budget, and highlights discrepancies to enable improved financial performance.

• Leads overall project closeout process using best practice standards, tools and processes such as the close-out punch list, financials, sub contracts, warranties, etc.

• Interfaces with region/company legal counsel as appropriate.

Key Role Responsibilities - Additional for SENIOR PROJECT MANAGER

In addition, this position will be responsible for the following:

• Leads and participates in all aspects of the project-specific safety plan and creates a culture of safety awareness by demonstrating commitment to an injury free environment through individual actions and mentoring others. Investigates safety incidents and retrains staff as needed.

• Understands the preconstruction process from conceptual phase through GMP development.

• Completes estimating and productivity analysis.

• Leads or provides support to senior management for preconstruction discussions with clients.

• Oversees project team during development of preconstruction estimates.

• Identifies, understands and actively manages project risks.

• Assists with the development and management of the project business plan in order to maximize financial success.

• Implements and manages components of the operation and administration of complex and/or multiple construction projects.

• Utilizes awareness, experience and knowledge to identify problems and recommends solutions for review and implementation by the team.

• Manages deliverables provided by a variety of internal resources and functions such as IPS, logistics, self-perform, etc.

• Engages in business, industry and community activities to build and strengthen external relationships.

• Reviews and approves expense reports.

• Negotiates project issues including change orders, contingency expenditures and appropriate fee enhancements.

• Completes scope review and bid analysis, including award of subcontracts.

• Collaborates with marketing team on related presentations and marketing activities.

• Leads, supports and promotes a culture of diversity and inclusion within Summit Line. Understands Summit Line’s policy of non-discrimination and ensures positive, proactive implementation throughout the organization.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner.

• Communication skills, verbal and written (Advanced).

• Ability to conduct effective presentations (Advanced).

• Proficiency in MS Office (Intermediate).

• Ability to apply fundamentals of the means and methods of construction management to projects.

• Thorough knowledge of project processes and how each supports the successful completion of a project.

• Ability to build relationships with team members that transcend a project.

• Proficiency in project management and accounting software such as CMiC (Intermediate).

• Proficiency in required construction technology (Intermediate).

• Proficiency in scheduling software (Intermediate).

• Proficiency in BIM (Building Information Modeling) (Intermediate).

• Ability to apply Lean process and philosophy (Intermediate).

• Ability to manage budgets, maximize profitability and generate future work through building relationships (Intermediate).

• Ability to construct a project from start to finish.

• Ability to prepare the project budget, GMP or hard bid.

• Ability to complete range estimates.

• Ability to assist Marketing team with presentation and marketing activities.

• Ability to develop and manage a project team.

• Ability to build relationships and collaborate within a team, internally and externally.

Qualifications:

• Experience: Minimum of 7-10 years of project management experience in high-voltage electric transmission and distribution construction or a related field.
• Technical Proficiency: Must be proficient with Microsoft Office suite, particularly strong Microsoft Excel skills. Experience with project management software is preferred.
• Communication Skills: Excellent written and oral communication skills.
• Multi-tasking Ability: Must be able to handle multiple tasks simultaneously and prioritize work effectively.
• Adaptability: Must be able to work in a fast-paced environment, switch directions as needed, and demonstrate adaptability.
• Education: Bachelor’s degree in construction management, engineering, or business, or a related field is required. Advanced degree or professional certification (e.g., PMP) is preferred.
• Compliance: Must pass mandatory drug and alcohol screenings.

Benefits:

We offer an extremely competitive and comprehensive benefits package including:

• PTO that starts accruing DAY 1
• 401K Immediate Vesting; employer match starting same day
• Several medical plans to choose from
• Dental Plan and Vision Plan
• Life insurance, short term & long-term disability
• Paid Holidays
• Pet Insurance
• Employee discounts, EAP and Wellness Program
• Identity Theft Protection and so much more!

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We are an Equal Opportunity Employer, including disability and protected veteran status.

We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.