Jobs in Norcross
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The position focuses on conducting cyber asset assessments, ensuring accurate identification and documentation of assets subject to NERC CIP requirements, and supporting a secure and reliable Bulk Electric System across Georgia.
The Engineer will help maintain compliance, assist with mitigation strategies, and support audits and evidence collection.
Ideal candidates will bring a strong background in power engineering and substation design including protective relaying and control systems along with experience in cybersecurity and NERC CIP compliance.
Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards.
Supports and implements GSOC's physical and cyber security programs including projects related to the security of the digital operations infrastructure and NERC CIP Compliance.
Identifies, designs, and implements innovative solutions and uses of security technologies that enable smooth business and operations activities.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Job Duties: Engineer I-III Develops and maintains components of GSOC's physical and cyber security programs.
Leads major Power Technology projects associated with new standards or significant program development initiatives.
Documents process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and approved operational changes.
Identifies, documents, and implements approved improvements to existing technical and operational processes.
Develops, documents, and implements NERC CIP related policies, processes, and procedures.
Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements.
Develop and implement policies, processes, and procedures to support compliance efforts.
Contributes to corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture.
Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading efforts to ensure that the systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures.
Engineer IV
- V Develops and maintains components of GSOC's physical and cyber security programs.
Serves as Lead Engineer or Architect of major Power Technology enterprise-level projects associated with initiatives with significant impact to GSOC operations and security.
Recommends and approves process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and operational changes.
Leads initiatives that identify improvements to existing technical and operational processes.
Develops, documents, and implements NERC CIP related policies, processes, and procedures.
Leads corporate efforts in identifying, studying, and implementing technologies to secure GSOC and GTC's digital operations infrastructure and enhance security posture.
Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies.
Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements.
Develop and implement policies, processes, and procedures to support compliance efforts.
Leads corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture.
Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading strategic initiatives and projects that ensure systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures.
Required Qualifications: Education: Bachelor's degree in Electrical Engineering, Computer Engineering, Information Systems/Technology, or a related field.
Experience: Engineer I 0-24 months of experience in areas above in cyber security, information assurance, or related positions Engineer II Minimum of 2 years of experience in areas above in cyber security, information assurance, or related positions Engineer III Minimum of 4 years of experience in areas above in cyber security, information assurance, or related positions Engineer IV
- V Minimum of 6+ years of experience in areas above in cyber security, information assurance, or related positions Additional Required Experience: Experience configuring, and analyzing local and wide area networks, intranets, extranets, and IP addressing Experience performing system hardening, patch management, and configuration management.
Experience designing, programming, or analyzing computer architectures and operating systems.
Engineer II Associates degree in related field or a Bachelor's Degree in an unrelated field with 8+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 10+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management.
Engineer III Associates degree in related field or a Bachelor's Degree in an unrelated field with 10+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 12+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management.
Engineer IV
- V Associates degree in related field or a Bachelor's Degree in an unrelated field with 13+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 16+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management.
Licenses, Certifications, and/or Registrations: Certifications related to Critical Infrastructure, NERC CIP, Cyber Security or Information Systems are a plus.
Specialized Skills: Requires strong technical skills and understanding of various security events across multiple operating system and appliance platforms.
Ability to learn and adapt quickly to changes in technologies, processes, and compliance standards.
Strong customer service attitude.
Strong analytical skills.
Ability to document resolutions to customer issues and security alerts.
Capability to provide leadership over implementation of processes.
Resolve issues amongst a diverse group of stakeholders.
Must be able to pass a NERC CIP personnel risk assessment screening.
Travel: Less than 10%.
Unusual Hours: Occasional evening and weekend work may be required, to support operations and security event responsePerforms duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards0Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards1Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards2Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards3Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards4Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards5Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards6Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards7Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards8Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards9.
0.
Salary: $250,000
- $500,000 per year A bit about us: Atlanta-based business law firm, serving clients throughout the United States.
Our close-knit team of legal counselors work individually and collaboratively to make our clients’ businesses run better.
Together with our clients, our team provides exceptional and personalized legal services to enable our clients’ businesses to adapt, grow and succeed.
Why join us? Major national clients, a better “work/life balance” and strong compensation Job Details Job Details: We are seeking a seasoned and dynamic Litigation Partner to join our esteemed legal team.
This role is an excellent opportunity for a seasoned professional with a proven track record in general business litigation to contribute to a highly respected legal firm.
The ideal candidate will be responsible for managing complex litigation matters, providing guidance on legal issues, and contributing to the firm's overall growth and development.
This position offers an excellent opportunity for leadership, growth, and the ability to shape the firm's future direction.
Responsibilities: 1.
Manage and oversee all aspects of litigation, including taking cases from inception through resolution.
2.
Develop and execute litigation strategies with an eye towards minimizing risk and maximizing outcomes.
3.
Prepare and draft legal documents such as pleadings, motions, and briefs.
4.
Conduct thorough legal research and analysis to advise clients on their legal rights and obligations.
5.
Foster and maintain client relationships, ensuring high levels of client service and satisfaction.
6.
Contribute to the growth and development of the firm, including business development efforts and mentoring junior attorneys.
7.
Stay abreast of current legislation, court rulings, and industry trends relevant to employment litigation.
9.
Collaborate with other partners to set the strategic direction of the litigation department.
Qualifications: 1.
Juris Doctorate from an accredited law school.
2.
Must be a member in good standing with the state bar of Georgia.
3.
Minimum of 5 years of experience in general business litigation.
4.
A portable book of business of $500,000-$60,000.
5.
Proven track record of managing all phases of litigation to successful resolution.
6.
Strong negotiation, advocacy, and problem-solving skills.
7.
Excellent written and verbal communication skills.
8.
Ability to work independently and as part of a team.
9.
Demonstrated commitment to ethics and integrity.
10.
Strong business development skills, with a track record of building and maintaining client relationships.
11.
Jury trial experience.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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This includes managing endpoint security solutions, protecting cloud environments (e.g., Microsoft 365 and Microsoft Azure), and overseeing key security tools and capabilities.
The Analyst develops and maintains cybersecurity policies, architectures, and standards to ensure compliance with industry regulations and best practices.
The role monitors emerging threats, responds to security incidents, and conducts investigations to mitigate vulnerabilities.
Cybersecurity Analysts implement data classification frameworks, enforce secure handling of sensitive information, and manage encryption protocols.
They deploy and optimize cybersecurity tools, manage threat intelligence platforms, and proactively address risks to ensure organizational resilience.
This position requires strong analytical skills, technical expertise, and the ability to collaborate across teams to maintain a secure IT environment.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
JOB DUTIES/ESSENTIAL FUNCTIONS Endpoint Security Management:Manage endpoint detection and response (EDR) solutions and ensure optimal configuration and operation across corporate systems.
Monitor and respond to endpoint threats, implement remediation measures, and maintain system integrity.
Cloud Security Management:Design, implement, and maintain cloud security solutions, focusing on platforms such as Microsoft 365 and Microsoft Azure.
Ensure secure configurations, monitor cloud environments for potential threats, manage access controls, and safeguard cloud-based resources.
Data Protection and Classification:Develop and implement data protection strategies, including encryption, secure storage, and access control measures.
Establish and maintain data classification frameworks to ensure sensitive information is securely handled and complies with regulatory requirements.
Threat Intelligence, Incident Response, and Investigation:Monitor emerging threats and maintain situational awareness through threat intelligence platforms.
Respond to security incidents by investigating root causes, analyzing attack vectors, and documenting findings.
Collaborate with teams on mitigation strategies to prevent recurrence and improve overall security posture.
Cybersecurity Tools Management:Deploy, configure, and maintain cybersecurity tools and capabilities, such as intrusion detection systems (IDS), security information and event management (SIEM) systems, vulnerability management platforms, and other security solutions.
Monitor tool efficacy and update configurations as needed.
Policy, Architecture, and Standards Development:Establish, review, and update cybersecurity policies, architectures, and standards to align with industry best practices and regulations.
Collaborate with stakeholders to ensure policies are actionable and effectively implemented across the organization.
REQUIRED QUALIFICATIONS Education: A Bachelor's degree in Computer Science, Computer Engineering, Cybersecurity, Engineering, Information Systems, or a related field from an accredited college or university.
Cybersecurity Analyst III Experience: Minimum of 4 years in managing cybersecurity tools, implementing secure cloud configurations, leading data protection strategies, and conducting security investigations.
Equivalent Experience: Minimum of 8 years of relevant experience may also be considered.
Responsibility: Independently manages endpoint and cloud security systems, leads data protection initiatives, investigates security incidents, and contributes to threat intelligence monitoring and policy development.
Cybersecurity Analyst IV Experience: Minimum of 6 years in designing and managing cybersecurity systems, implementing secure cloud strategies, developing data protection measures, and proactively using threat intelligence.
Equivalent Experience: Minimum of 10 years of relevant experience may also be considered.
Responsibility: Leads projects for the implementation of advanced cybersecurity tools and solutions, focusing on cloud security for Microsoft Azure and Microsoft 365.
Investigates complex incidents, analyzes threat intelligence, and develops detailed policies and standards.
Provides technical expertise across the IT function.
Cybersecurity Analyst V Experience: Minimum of 8 years in architecting and managing cybersecurity tools, implementing secure cloud strategies, overseeing enterprise-wide data protection measures, and leading incident response efforts.
Equivalent Experience: Minimum of 12 years of relevant experience may also be considered.
Responsibility: Oversees major projects involving cybersecurity architecture, cloud security tool implementation, and compliance strategies.
Provides leadership in incident response, threat intelligence integration, and enterprise security policy development.
Licenses, Certifications and/or Registrations: Relevant certificationsare a plus: Certified Information Systems Security Professional (CISSP) CompTIA Security+ Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Cybersecurity Architect Expert GIAC Certified Incident Handler (GCIH) GIAC Security Essentials Certification (GSEC) Certified Ethical Hacker (CEH) ITIL Foundation Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Proficiencyin endpoint security solutions (e.g., EDR, antivirus, DLP).
Strong knowledge of cloud security principles, especially forMicrosoft 365 and Microsoft Azure.
Experience with cybersecurity tools such as SIEM platforms, vulnerability management systems, and IDS/IPS tools.
Familiarity with data encryption, secure storage solutions, and access control mechanisms.
Understanding ofthreat intelligence platforms and proactive risk management strategies.
Security In-depth understanding of cybersecurity frameworks (e.g., NIST CSF, ISO 27001) and regulatory requirements (e.g., NERC CIP, SOX).
Expertise inincident response processes and forensic investigation techniques.
Knowledge of advanced security architectures, policies, and standards.
Soft Skills: Excellent problem-solving/analyticalskills and attention to detail.
Good oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
Border Patrol Agent (BPA) Entry Level A MISSION WORTHY OF A CAREER! If you're looking for "just a job," then stop reading right now.
But, if you're looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S.
Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement.
Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below) .
Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739
- $89,518 per year.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be eligible for up to $20,000 in incentives.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.
You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.
This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.
Or will receive a bachelor's degree with Superior Academic Achievement.
Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.
Please refer to the BPA GL-9
- 11 announcement.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp .
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Border Patrol Agent (BPA) Entry Level A MISSION WORTHY OF A CAREER! If you're looking for "just a job," then stop reading right now.
But, if you're looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S.
Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement.
Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below) .
Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739
- $89,518 per year.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be eligible for up to $20,000 in incentives.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.
You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.
This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.
Or will receive a bachelor's degree with Superior Academic Achievement.
Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.
Please refer to the BPA GL-9
- 11 announcement.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp .
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
A MISSION WORTHY OF A CAREER! If you're looking for "just a job," then stop reading right now.
But, if you're looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S.
Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify.
Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below) .
Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632
- $92,219 per year.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be eligible for up to $20,000 in incentives.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.
You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.
This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.
Or will receive a bachelor's degree with Superior Academic Achievement.
Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.
Please refer to the BPA GL-9
- 11 announcement.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp .
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
- 100% remote This Jobot Job is hosted by: Jerry Sipocz Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $150,000
- $250,000 per year A bit about us: Our growing CPA firm, with nearly two decades of experience in the industry, is committed to expanding our tax, audit, and financial services.
We are a boutique firm known for providing tailored financial guidance to businesses, executives, investors, and families at local, national, and international levels.
Our services span from traditional tax, accounting, and audit management to complex offerings, including valuations, mergers and acquisitions, start-up and reorganization capital formation, joint ventures, and financial process improvement and change management consulting.
As part of our continued growth, we are seeking an individual with a strong knack for business development or a sole proprietor wants to be a part of our firm .
This is a unique opportunity for someone with an extensive Rolodex and a network of connections to help propel our firm to the next level.
If you are an individual with you own firm that is an opportunity to bring our book of business over; In doing so, you will be fully compensated for merging your firm with ours, creating a powerful synergy that leverages the strengths of both entities.
Your role will be pivotal in expanding our client base, enhancing our service offerings, and driving the overall growth of the firm.
We pride ourselves on maintaining the highest standards, fostering a culture of continuous learning and development, and upholding a positive work ethic.
This dedication has been the foundation of our team's growth and the loyalty of our clients.
If you are a driven, well-connected professional ready to make a significant impact, we invite you to join us on this exciting journey.
Why join us? Fully remote with a local office (Atlanta, GA) Medical benefits including health, vision, and dental 401k retirement plan PTO Incentives based on Firm growth/performance Job Details The Opportunity Our client is seeking an experienced Audit Partner—ideally someone currently leading their own practice—who is looking to join forces with a firm that provides the tools, team, and platform to expand their reach and effectiveness.
This is an ideal opportunity for a practice leader ready to offload back-office burdens, gain access to experienced staff and resources, and focus on delivering strategic audit and consulting solutions to clients.
What we're looking for: Active CPA license and 12+ years of progressive audit and advisory experience, including leadership or firm ownership.
A portable book of audit/advisory business or strong relationships with clients in need of assurance services.
Deep knowledge of GAAP, internal controls, and financial reporting best practices.
A consultative approach and strong communication skills.
An entrepreneurial mindset and desire to lead within a growing, agile firm.
What the Firm Offers A seasoned audit and client service team to support your engagements.
Established infrastructure, systems, and processes to streamline delivery.
A collaborative, low-ego environment with a focus on excellence and relationships.
Competitive partner-level compensation with meaningful growth potential.
Flexibility to maintain your personal brand and client approach—without starting from scratch.
Interested? If you’re an audit and advisory leader looking to integrate your practice into a firm that shares your values—and can help you scale—this is your opportunity.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
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Remote working/work at home options are available for this role.
Use your education to make tangible impacts on meaningful projects that make a difference in providing safe and reliable electricity.
We have opportunities in various departments beginning as early as Spring 2026! Summer Internship Opportunities: IT Internship
- Summer 2026 Systems & Infrastructure Internship
- Summer 2026 Shared Services HR & Administration Internship
- Summer 2026 Co-Op Opportunities: Corporate Planning & Member Support Co-Op
- Spring or Fall 2026 IT Co-Op
- Summer or Fall 2026 Power Delivery Engineering Co-Op
- Spring or Fall 2026 Power Technology Co-Op: Security, Infrastructure, & EMS
- Spring or Fall 2026 Power Technology Co-Op: Telecom & Technical Services
- Spring or Fall 2026 Knowledge, skills, and abilities required for the position are: Strong verbal and written communication skills.
Exceptional analytical, troubleshooting, and problem-solving skills.
Time management skills and a strong work ethic.
Expanding technology skills commensurate with your current education level.
Hands-on experience with technology, including Microsoft Windows Operating Systems, computer hardware, and software.
Ability to work in a professional environment.
Proficiency in Microsoft Office tools.
Must be enrolled in a bachelor's degree program at an accredited College or University and accepted in the college or university's formal Co-op program.
Must have a minimum 2.8 GPA and have successfully completed at least 2 semesters of undergraduate coursework; unofficial transcripts required prior to the start of the internship/co-op rotation.
Co-Op students must be able to commit to a minimum of 3 semester rotations.
Ability to work on average 20-30 hours a week onsite at GSOC offices in Tucker, GA.
If you meet these qualifications, you're passionate, you're driven, and you're committed to making a difference, we want to hear from you! Don't wait
- apply now to experience what a career with endless possibilities would be like at GSOC.
Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
This includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365.
The role ensures system scalability, reliability, and security.
The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues.
They implement automation and configuration management and plan and perform system upgrades.
In terms of security and compliance, the Systems Engineer ensures that systems are secure and compliant with industry standards and regulations.
They manage system security configurations, participate in regular security audits, and promptly address findings from security assessments.
The role involves close collaboration across various technical and business teams, providing technical support and expertise.
The Systems Engineer documents system configurations, department processes, and prepares reports and metrics on system performance.
This opportunity offers a diverse range of tasks and the potential for continuous learning and growth.
Position may specialize in a certain subset of technology based on business needs.
This position requires a strong customer service focus, positive attitude, and good oral and written communications skills.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Key Responsibilities: System Design and Implementation: Design, deploy, and manage Windows and Linux desktop and server environments and related storage infrastructure.
Architect and implement cloud-based solutions (e.g., AWS, Azure, Google Cloud Platform, Microsoft 365) to support business needs.
Ensure system scalability, reliability, and security.
Infrastructure Management: Maintain and optimize physical and virtual servers and workstation infrastructure.
Monitor system performance, conduct regular system audits, and troubleshoot issues.
Implement automation and configuration management.
Plan and perform system upgrades.
Perform routine systems maintenance activities like backup/recovery, patching, file management.
Security and Compliance: Ensure systems are secure and compliant with industry standards and regulations.
Implement and manage system security measures and configurations.
Participate in regular security audits, conduct regular security assessments and promptly address findings from audits and assessments.
Collaboration and Support: Work closely with development, operations, and support teams to ensure seamless integration and operation of systems.
Provide direct technical support for planning, coordination, programming, and implementation of releases, upgrades, and changes.
Provide Tier 3 support for complex issues and escalations.
Documentation and Reporting: Create and maintain detailed documentation of system configurations, processes, and procedures.
Prepare reports on system performance, incidents, and maintenance activities.
Develop, maintain, and follow department policies and procedures.
Use ITSM toolset for documentation and support of ITIL practices such as incident management, change management, problem management, asset management, service requests, etc.
Engage in continuous improvement activities: Enhance system performance and reliability.
Participate in industry conferences and workshops to stay current with emerging technologies and best practices.
Provide technical support, expertise, and advise across the IT function.
Required Qualifications Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university.
Equivalent Experience: Systems Engineer III Experience: Minimum of 4 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 8 years of relevant experience may also be considered.
Responsibility: Independently manages desktop and/or server environments, implements cloud-based solutions, and conducts system assessments and troubleshooting.
Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems.
Systems Engineer IV Experience: Minimum of 6 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 10 years of relevant experience may also be considered.
Responsibility: Leads projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions.
Takes on a leadership role in system design and troubleshooting and provides technical support across the IT function.
Systems Engineer V Experience: Minimum of 8 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 12 years of relevant experience may also be considered.
Responsibility: Oversees major projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions.
Provides leadership in system design and troubleshooting and provides expert technical support across the IT function.
Systems Engineer VI Experience: Minimum of 10 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 14 years of relevant experience may also be considered.
Licenses, Certifications and/or Registrations: Relevant certifications are a plus: Microsoft Certified: Azure Solutions Architect Microsoft Certified: Exchange Online Support Engineer AWS Certified Solutions Architect Red Hat Certified Engineer VMware Certified Processional – Data Center Virtualization Microsoft Certified: Modern Desktop Administrator ITILv3 or ITILv4 Foundation Certified Information Systems Security Professional (CISSP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Extensive experience with Active Directory, Windows Server (2016, 2019, 2022) and Linux distributions (Ubuntu, CentOS, Red Hat).
Extensive experience with Microsoft Windows desktop OS and related desktop management systems including MS Intune, WSUS, etc.
Proficiency in cloud platforms (AWS, Azure, GCP) and associated services including Microsoft 365.
Strong knowledge of virtualization technologies (VMware, Hyper-V, Nutanix, Proxmox, etc.).
Experience with Microsoft Exchange Online and On-premises Tools and Technologies: Experience with configuration management tools and patch management tools.
Familiarity with containerization technologies (Docker, Kubernetes).
Proficient in scripting languages (PowerShell, Bash, Python).
Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc.
Security: In-depth understanding of network and system security best practices.
Experience with security tools and technologies (firewalls, IDS/IPS, EDR).
Other: Experience with DevOps practices and tools (CI/CD pipelines, Jenkins).
Knowledge of ITIL processes and best practices.
Experience in managing databases (SQL, NoSQL) and storage solutions.
Soft Skills: Excellent problem-solving/analytical skills and attention to detail.
Good oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
This role serves as the primary liaison between patients, clinical staff, and administrative teams to optimize provider schedules, maximize patient access, and maintain smooth clinic flow.
The Lead Scheduler is also responsible for training, mentoring, and monitoring the performance of the scheduling team.
Key Responsibilities: Scheduling Operations Coordinate and oversee all aspects of appointment scheduling for primary care providers, including new patient appointments, follow-ups, and urgent visits.
Monitor provider templates and adjust schedules to accommodate provider availability, vacations, and same-day needs.
Collaborate with clinical and administrative staff to minimize scheduling conflicts and ensure efficient patient throughput.
Ensure accurate entry of patient demographics, insurance, and appointment details in the electronic health record (EHR) system.
Leadership & Team Oversight Supervise, train, and support the scheduling team, providing ongoing coaching and performance feedback.
Develop and maintain scheduling protocols, ensuring consistent adherence to practice policies and procedures.
Monitor call volumes, hold times, and scheduling accuracy; identify areas for improvement and implement process enhancements.
Serve as the primary escalation point for complex scheduling issues or patient concerns.
Patient Experience & Communication Ensure a high level of customer service and professionalism in all patient interactions.
Assist with managing patient reminders, recalls, and outreach for annual wellness visits or follow-up care.
Work collaboratively with billing and insurance teams to confirm eligibility and pre-authorization requirements when applicable.
Reporting & Quality Improvement Generate and analyze scheduling reports (e.g., no-show rates, appointment utilization, and wait times).
Participate in quality improvement initiatives aimed at enhancing access and patient satisfaction.
Support practice leadership in forecasting scheduling needs and identifying operational inefficiencies.
Qualifications: Education & Experience High school diploma or equivalent required; associate degree or higher preferred.
Minimum of 3???5 years of medical scheduling experience, preferably in a primary care or outpatient setting.
Previous supervisory or lead experience strongly preferred.
Proficiency with electronic health record (EHR) systems (e.g., Epic, Athenahealth, eClinicalWorks, or similar).
Skills & Competencies Excellent communication, organizational, and problem-solving skills.
Strong leadership abilities with a focus on team development and collaboration.
Exceptional attention to detail and ability to multitask in a fast-paced environment.
Knowledge of medical terminology, insurance verification, and scheduling workflows.
Commitment to delivering outstanding patient service and maintaining confidentiality (HIPAA compliance).
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