Jobs in Nedrow

396 positions found — Page 17

Remote Psychiatrist (MD/DO)
$300,000 to $350,000 per year

Full-time and part-time W-2 employment  Total annual on-target earnings of $300k - $350k+, consisting of:  -Base salary   -Monthly productivity incentive (guaranteed during initial 6-month onboarding period) 
Our history Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a triple board-certified psychiatrist in adult, child and adolescent psychiatry, and Robert Krayn, a patient who experienced firsthand the challenges of accessing care. Together, they set out to reimagine outpatient psychiatry by building a model that supports both patients and clinicians, while expanding access to mental healthcare. 
Our culture Our clinical community includes 700+ psychiatrists and PMHNPs and 200+ therapists practicing across 32 languages. 
Learn more Email   to connect with a recruiter or check out our LinkedIn Life@ pages to hear directly from clinicians who practice with Talkiatry:  E-Verify Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work (English & Spanish).  
Equal Opportunity Employer  Talkiatry is an equal opportunity employer.  We provide equal opportunity in employment and do not discriminate based on an applicant’s background, including but not limited to race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other applicable characteristic protected by law.
Reasonable Accommodation Talkiatry is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need a reasonable accommodation to complete the application or interview process, please contact us at     

Talkiatry is a clinician-led, virtual psychiatry practice built to combine the stability of a hospital practice with the clinical autonomy of private practice.  
This role is designed for psychiatrists who want:
  • Predictable, W-2 compensation and benefits  
  • Flexible scheduling, control over their schedule, session structure, and patient population  
  • Minimal administrative burden in a fully remote, outpatient model 
What your day-to-day practice looks like:
  • 100% remote, outpatient psychiatry  
  • Lower to moderate acuity populations (ex. anxiety, depression, ADHD, mood disorders, OCD, PTSD) 
  • Patient population across the lifespan: children & adolescents (treated by board-certified Child & Adolescent Psychiatrists only), adults, and geriatric patients 
  • Standard session lengths (60-minute intakes, 30-minute follow ups) 
  • No inpatient, intensive outpatient programs (IOP), partial hospitalization care or crisis coverage 
  • In-house referral network to therapists 
  • Full operational support including scheduling, billing, intake coordination, and licensing 
Clinical autonomy & flexibility:
  • Control over schedule and weekly availability  
  • Session length within established clinical standards  
  • Patient population, balanced to individual criteria and preferences 
  • Clinical decision-making without pressure to shorten visits or increase volume 
Benefits & stability :
  • Employer-paid health, dental, vision insurance (up to 100% of premiums) 
  • Malpractice coverage (occurrence-based, 100% employer-paid) 
  • 401(k) match with employer match and Day 1 vesting  
  • Paid time off (PTO), paid sick time and 11 paid holidays 
  • Paid parental leave and long-term retention benefits (ex. 4-week paid sabbatical after 5 years) 
  • CME reimbursement and dedicated CME days 
  • Licensing support with upfront coverage of costs 
  • Technology package provided 
What we’re looking for:
  • Board-certified or board-eligible psychiatrists (MD/DO)  
  • Active, unrestricted medical license (multi-state licensing support available)  
  • Interest in outpatient, 100% telepsychiatry-based care  
  • Comfort with learning streamlined clinical technology 
  • Strong clinical judgement, communication skills and collaborative mindset  


Remote working/work at home options are available for this role.
permanent
Registered Nurse (RN) Supervisor Weekends (Minoa)
Salary not disclosed
Minoa, New York 1 week ago

Registered Nurse (RN) Supervisor

Onondaga Center for Rehabilitation and Nursing is actively seeking Registered Nurse (RN) Supervisor for Weekend Shifts for skilled nursing facility in Minoa, NY

DUTIES:

  • Handle all supervisory duties for the assigned unit.
  • Help establish and implement employee policies and procedures.
  • Mentor less experienced nurses, offering clinical & career advice.
  • Maintain the standards of care for the unit.
  • Review of Resident records & quality of care.
  • Monitor overall care & review individual Residents' cases
  • Address questions or complaints brought forward by Residents or their families.
  • Represent the unit's interests with the upper-level management.

REQUIREMENTS:

  • Must hold valid NYS RN License.
  • 2 years Long Term Care Experience preferred.
  • 1 years Charge Nurse experience preferred.
  • Should have an excellent positive attitude to act as the leader of a group.
  • Strong computer skills.
  • Excellent communication skills.

LOCATION:

Minoa, NY

ABOUT US:

Onondaga Center for Rehabilitation and Nursing is an 82-bed rehabilitation and skilled nursing facility located in a residential neighborhood in the picturesque village of Minoa, New York. We pledge to be innovative in our processes and procedures and to continually set the standard of excellence among skilled nursing facilities, where residents find their physical, social and spiritual needs met by caring, compassionate people. Staying active, engaging with neighbors and visitors, and keeping fit are all part of the day at Onondaga Center. Onondaga Center is a proud member of the Centers Health Care Consortium. OND33

temporary
Registered Nurse (RN) Unit Manager (Syracuse)
Salary not disclosed
Syracuse, New York 1 week ago

Bishop Rehabilitation & Nursing Center is Under New Management and looking for a Registered Nurse (RN) Unit Manager to work in our facility in Syracuse, NY.

We are now offering a $5,000 sign-on bonus!

Duties Include:

  • Handle all supervisory duties for the unit
  • Establish employee policies and procedures
  • Mentor less experienced nurses, offering clinical & career advice
  • Establish the standards of care for the unit
  • Review Resident records & quality of care
  • Monitor overall care & review individual Resident cases
  • Address questions or complaints brought forward by Residents or their families
  • Ensure the department is well-stocked with medical supplies
  • Represent the unit's interests with the upper-level management

Requirements:

  • Minimum 3yrs. Long-Term Care experience
  • Minimum 1yr. Unit Manager experience
  • Must hold valid RN License
  • Basic computer skills
  • Strong communication skills
permanent
Speech Language Pathologist (SLP)- $,3000 Sign-On Bonus Bishop (Syracuse)
Salary not disclosed
Syracuse, New York 1 week ago

Sigma Health Rehab is actively seeking a Full-time Speech Language Pathologist (SLP) to work in a Skilled Nursing Facility.

Who we are:

Sigma Health Rehab is premier provider of innovative rehabilitation services. At Sigma Health Rehab, we believe in the power of rehabilitation to transform lives. Our dedicated team of professionals are passionate about helping individuals overcome challenges, reach their goals, and regain their independence.

Ask about our Immigration Sponsorship Program.

Key Responsibilities:

  • Administer Speech Therapy evaluations & examinations to diagnose residents & develop treatment plans.

  • Monitor residents' progress and adjust treatments accordingly.

  • Record information on the initial evaluation, treatment, progress, and discharge of clients.

  • Observe and assess the progress & prepare detailed reports.

  • Maintain resident confidence by monitoring confidential information processing.

  • Ensure compliance with relevant laws, regulations, or standards.

  • Maintains a cooperative relationship among healthcare team members & contributes to a team effort.

SLP Requirements Include:

  • A graduate of an accredited SLP Program

  • Current New York State SLP License

Current evidence-based practices consistent with the standards and recommendations of the American Speech-Language- Hearing Association

What we offer to our speech therapists:

Ask us about Highly competitive compensation

Comprehensive and affordable benefits package: medical insurance, vision and dental

Generous PTO package- start accruing from day 1

401(k) Retirement Plan

Professional Development: Continuing education unit (CEU)reimbursement and advanced training

Mentorship and clinical support for all therapists

Willing to hire and train new grad occupational therapists

Weekly paychecks

Flexible schedules

Access to sate of the art technology

Referral Program

Bishop Center for Rehabilitation and Nursing, located in Syracuse, New York is seeking a compassionate and dedicated Speech Language pathologist (SLP) who is currently licensed in New York or is a graduate from an approved Speech Language Pathology (SLP) program and is actively working toward obtaining licensure. Be a part of our experienced team of rehabilitation professionals who are committed to helping each patient regain independence and achieve their rehab goals in our state-of- the art rehab gym. Whether you are a seasoned professional or at the beginning of your career, join our team and utilize your talents as a Speech Language Pathologist to improve the lives of others .

SIGUSNY!

permanent
Quality Assurance RN Nurse (Syracuse)
🏢 Bishop Rehabilitation & Nursing Center
Salary not disclosed
Syracuse, New York 1 week ago
Quality Assurance RN Nurse

Bishop Rehabilitation & Nursing Center is seeking a full-time Quality Assurance RN Nurse to join our clinical team at our long-term care facility in Syracuse, NY.

Job Summary: The Quality Assurance RN plays a key role in maintaining and improving the quality of care provided to our residents. This position is responsible for implementing and monitoring the facility's Quality Assurance and Performance Improvement (QAPI) program, ensuring compliance with NYS Department of Health, CMS regulations, and industry best practices. Reporting directly to the Director of Nursing, the QA RN collaborates with interdisciplinary teams to promote clinical excellence and a culture of continuous improvement.

Key Responsibilities:
  • Monitor nursing practices and provide feedback, coaching, and support to nursing staff to ensure adherence to quality standards.

  • Participate in audits and analyze data from CASPER reports, PointRight, survey outcomes, and internal assessments to identify trends and opportunities for improvement.

  • Prepare QAPI reports, contribute to monthly QA meeting minutes, and follow up on action plans.

  • Support the Director of Nursing in coordinating and evaluating staff development and education programs.

  • Assist in the development and implementation of policies and procedures that promote compliance and high-quality care.

  • Maintain accurate records for quality metrics, infection control, and wound care programs.

  • Serve as a resource for clinical staff, providing guidance on best practices and regulatory requirements.

  • Participate in state surveys and follow-up processes as needed.

  • Foster effective communication and collaboration among all departments to improve patient outcomes.

Requirements:
  • Graduate of an accredited RN program.

  • Current RN license in New York State.

  • Bachelor's degree in Nursing or related field preferred; Master's degree a plus.

  • CPR certification required.

  • Experience in long-term care, quality improvement, or nursing leadership strongly preferred.

  • Knowledge of infection control, wound care, emergency preparedness, and nursing compliance regulations.

  • Strong analytical, problem-solving, and communication skills.

  • Must demonstrate professionalism, discretion, and high ethical standards.

Physical Requirements:
  • Ability to move intermittently throughout the workday (sit, stand, bend, lift).

  • Must be emotionally stable and able to handle stress effectively.

  • Ability to lift supplies/equipment and tolerate exposure to common workplace substances, odors, or infectious materials.

permanent
Registered Nurse (RN) Supervisor Weekends (East Syracuse)
🏢 Onondaga Center
Salary not disclosed

Registered Nurse (RN) Supervisor

Onondaga Center for Rehabilitation and Nursing is actively seeking Registered Nurse (RN) Supervisor for Weekend Shifts for skilled nursing facility in Minoa, NY

DUTIES:

  • Handle all supervisory duties for the assigned unit.
  • Help establish and implement employee policies and procedures.
  • Mentor less experienced nurses, offering clinical & career advice.
  • Maintain the standards of care for the unit.
  • Review of Resident records & quality of care.
  • Monitor overall care & review individual Residents' cases
  • Address questions or complaints brought forward by Residents or their families.
  • Represent the unit's interests with the upper-level management.

REQUIREMENTS:

  • Must hold valid NYS RN License.
  • 2 years Long Term Care Experience preferred.
  • 1 years Charge Nurse experience preferred.
  • Should have an excellent positive attitude to act as the leader of a group.
  • Strong computer skills.
  • Excellent communication skills.

LOCATION:

Minoa, NY

ABOUT US:

Onondaga Center for Rehabilitation and Nursing is an 82-bed rehabilitation and skilled nursing facility located in a residential neighborhood in the picturesque village of Minoa, New York. We pledge to be innovative in our processes and procedures and to continually set the standard of excellence among skilled nursing facilities, where residents find their physical, social and spiritual needs met by caring, compassionate people. Staying active, engaging with neighbors and visitors, and keeping fit are all part of the day at Onondaga Center. Onondaga Center is a proud member of the Centers Health Care Consortium. OND33

temporary
Anesthesiologist
Salary not disclosed
Syracuse, NY 1 week ago

Cross Country Locums is Looking for an Anesthesiologist for one of our Sites in Syracuse NY


Position Description


  • Work Dates Needed: As soon as credentialed – Ongoing (6-month commitment)
  • Preferred Schedule: 5x8s
  • Worksite Setting: Hospital
  • Scope of Work: Peds & General, No Hearts, will see adults & peds
  • Licenses, Certifications, Requirements: Peds Fellowed, BC, NY License, Life Supports (ACLS & PALS (AHA only))
  • EMR: Epic


Target start date:


  • As soon as credentialed - Ongoing
  • Required 6-month commitment
  • 40hrs/week


About the Job:


  • 750+ bed facility, Level 1 Trauma Center
  • Types of cases: Peds & General, No Hearts
  • 8 – 10 PPD – will see Peds and Adults (if not busy with Peds)
  • Supervision of CRNAs
  • EMR - Epic
  • Shifts: M, T, H, F 7-3:30 with a ½ hr lunch. Wed is 8:15-4:45 with ½ lunch.
  • No Call or Weekends
  • Credentialing – +/- 90 days
Not Specified
Mammography Technologist - 250167
Salary not disclosed
Syracuse, NY 1 week ago

We are seeking a high-caliber Mammography Technologist to join a premier breast health center in Syracuse, NY. This facility is a specialized Screening, Diagnostic, and Automated Breast Ultrasound (ABUS) center. You will work within a collaborative team environment, supported by several technologists and a dedicated Lead Tech, to provide high-quality diagnostic imaging on state-of-the-art equipment.


The Compensation Package

We offer industry-leading rates to ensure we attract the best talent for our patients:

  • Travel Package: Up to $2,800 total weekly gross.
  • Includes $1,575 weekly non-taxed stipend (for qualified travelers).
  • Travel Reimbursement: Up to $350 each way ($700 total) to cover transit to and from the assignment.
  • Local Package: Up to $2,600 weekly gross (based on experience).
  • Duration: 8-week initial contract with a strong preference for candidates open to Contract-to-Hire or Direct Hire.


Schedule & Workflow

  • Fixed Shift: M–Th (7:30 AM – 4:30 PM) & Friday (6:30 AM – 3:30 PM).
  • Lifestyle: No weekends and no on-call requirements.
  • Equipment: Hologic Dimensions (3D) & ABUS technology.
  • Volume: Average of 22–30 exams per day.


Qualifications

  • Certification: ARRT (M) Registered (Required).
  • Licensure: Valid New York State Radiologic Technologist License (Required).
  • Experience: 2+ years of experience in Mammography is preferred.
  • Technical: Proficiency with Hologic 3D equipment is highly desirable.


Why Syracuse, NY?

Syracuse provides a high quality of life with a manageable cost of living. Whether you are a traveler looking to explore the nearby Finger Lakes and Adirondacks or a local professional seeking a top-tier clinical environment, this facility offers the perfect balance of professional challenge and personal time.


How to Apply

We are prioritizing an ASAP start date. Due to the urgency of this fill, we provide a 24–48 hour turnaround for submittals and interview feedback.

Not Specified
Superintendent - Hospital Project
$93,000-110,000 Yearly Salary
Syracuse, New York 1 week ago

Superintendent - Hospital Project

US-NY-Syracuse

Job ID: 2025-3199
Type: Regular Full-Time
# of Openings: 1
Category: Construction Management
The LiRo Group

Overview

We are looking for a Senior Superintendent for a Hospital Project.  Client is the State of NY Office of General Services (OGS)

 

Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to be a trusted resource for our clients in the public and private sector. We are proud to be known as an “Integrated Construction, Design and Technology Solutions” firm and we have delivered on that label time and again.

 

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients.  LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Edison, NJ.



Responsibilities

Provide construction management inspection for multi trade contracts to ensure the project is constructed in conformance with the contract requirements Monitor work and materials to ensure quality control standards are met at various stages of the projectCoordinate Third Party Code Inspection and DocumentationCommunicate with the project team and support each subcontractor to execute his job duties effectively and efficientlyPerform inspections or schedule inspectors to meet the varying safety and compliance regulations of each job locationMaintain a written daily log of visitors, job actions performed, materials expended, and problems resolved on the job siteIdentify and resolve problems and conflicts, organizing meetings and cooperating with team members in various roles as necessaryOversee safety and security at project sites Review contractor as-builts

Qualifications

 

Minimum (6) years of experience in construction involving multiple phases of large-scale building/rehabilitation projectsMinimum (4) years of experience as a Superintendent or Inspector on large scale, multi-contract building projectAbility to develop/communicate a project work plan, monitor manpower and performance against that work plan, and be able to perform a detailed comparison of the design drawings against each other to ensure coordination between each of the various project trades Strong communications skills and a collaborative approach working with both client and construction contractor/subcontractorsStrong interpersonal and leadership skillsExperience with Submittal Exchange and Bluebeam preferredExperience in Institutional Construction preferred

 

Our Culture:

 

We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

We offer a comprehensive benefits package and a positive work environmentCompensation range  Min: $93,600  to $110,000The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined on the individual candidate's qualifications and locationThe selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role.

 

LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.

 

#ID22

#ZR22

#LI-CM1



Compensation details: 93 Yearly Salary



PI5f2a4d187e97-3631

Not Specified
Field Service Supervisor
🏢 HCLTech
Salary not disclosed
Syracuse, NY 1 week ago

Minimum of 10+ years of Experience

Ability to travel to remote locations

You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology.

Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.

Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.


Supervisory Skills Require

  • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,
  • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs
  • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully
  • Deliver Managed Services for the client
  • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies
  • Formalize internal process to ramp-up expertise of resources
  • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies
  • Manage Service Improvement activities as and when required
  • Handle Escalation through to successful resolve
  • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity
  • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
  • To provide infrastructure administration functions
  • Providing on-site cover as part of a shift arrangement
  • Support inline with contracted business working hours
  • Provide site support in remote offices when required
  • Being prepared to work out of hours when required
  • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities
  • Taking ownership of issues through to resolution on all appropriate requests
  • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
  • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
  • Providing daily ticket updates to ensure users are fully updated on updates
  • Move equipment associated with service requests, inline with health and safety guidelines
  • Monitoring and mentoring team health and safety practices
  • Performing asset inventory activities as needed
  • End user training and guidance on the use of hardware and software
  • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
  • Performs other duties as assigned


Skills Required

• Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology.

• Must possess a diverse skill set that enables them to address a wide range of issues independently.

• Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment.

• Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges.

• Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.).

• Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners.

• Capable of ensuring device health is monitored, reported and remediated (DEX).

• Capable of maintaining OS currency using established processes leveraging Service Rings.

• Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue.

• Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier.

• 24x7 availability, to be provided for the duration of the Major Incident.

• Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates.

• Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU).

• Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards.

• Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile.

• Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile

• Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills

• digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations.

• Event Support: Audio and Video Readiness, Event Planning, Communications

• VIP/Exec level support capability.

• Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations.

• IT Software/Hardware Asset Management.

• Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc.

Main Responsibilities include:

  • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.
  • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
  • Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates
  • To provide infrastructure administration functions
  • Providing on-site cover as part of a shift arrangement
  • Support inline with contracted business working hours
  • Provide site support in remote offices when required
  • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities
  • Taking ownership of issues through to resolution on all appropriate requests
  • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
  • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
  • Providing daily ticket updates to ensure users are fully updated on updates
  • Move equipment associated with service requests, inline with health and safety guidelines
  • Performing asset inventory activities as needed
  • End user training and guidance on the use of hardware and software
  • Recommends and / or performs upgrades to end user devices
  • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
  • Performs other duties as assigned



HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Not Specified
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