Jobs in Ms Remote

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Senior Engineer, Global Services - Hybrid
Salary not disclosed
Medina, Hybrid 1 week ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Hema, at (63 or Sri Balan at (63 Title: Senior Engineer, Global Services
- Hybrid Location: Medina, NY Duration: 12 Months Hours: 9 AM
- 5 PM Flexible on availability to be on-site, with someone who can work 1-2 days per week, Open to relocation and considering senior candidates.

must have the ability to travel Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Description: Summary: Applies a solid understanding of engineering and problem-solving theories/practices toward the development of new or enhanced products or processes.

Creates service deliverables and infrastructure required to support initial product launch and lifecycle management.

Capable of designing machine tooling, jigs, fixtures, gauges and equipment used in the servicing process.

Capable of checking designs and drawings against general standards, design requirements, geometric tolerances, drafting practices and the manufacturing process involved.

The work of the individual should be highly creative, of high quality and offer wide latitude for independent judgment and perception with a minimal amount of supervision.

Need not have any tools/ software experience, CAD would be a plus.

Medical background will be a plus any regulatory background will be good.

Someone who was worked with Engineers, multitasking will be a great fit.

Ambiguity, adapt, multi-task and works with lead engineer in projects.

Support the team of Product core and represent service operations and supply chain.

Will be in charge of Service change implementation.

Focuses on design changes, process changes.

Collaborates with Service Process, Engineers, Technicians, impact of changes.

Oversees Document Revision, Handle Change control, mentored and directed by team to tackle multiple product and project Essential Duties and Responsibilities: 1.

Creates new product development and lifecycle management service deliverables throughout the product lifecycle for medical device products involving hardware.

2.

Supports new product platform releases.

Develops and implements service training, test equipment, tools, spare parts, and service manuals / instructions.

3.

Evaluates / makes recommendations on product releases related to design for serviceability.

Creates (or modifies existing) servicing processes and manuals to support repair or refurbishment of fielded product at multiple global sites or in the field.

4.

Works closely with design team to select, develop, and implement technologies across all medical device development programs.

5.

Analyzes key servicing metrics to identify and implement opportunities for improvement in service process quality, cost, or product reliability.

6.

Coordinates information flow between corporate and local/regional teams.

7.

Owns Corrective and Preventive Actions related to the product(s) core team(s) supported, using sound root cause analysis.

8.

May represent Technical Services on new product development and/or lifecycle management core teams.

9.

May independently plan, schedule and lead cross-functional teams in detailed phases of the engineering work in a project.

10.

May approve the work of lower level engineers; may supervise other engineers or technicians Minimum Qualifications: 1.

Must be well versed in core engineering disciplines (e.g.

mechanical, electrical, software, systems engineering).

2.

Highly motivated self-starter who is able to work with minimal supervision.

3.

Must have good interpersonal and oral/written communication skills, good time management, and be capable of analyzing and solving technical problems through innovative thought and application of sound engineering principles and root cause analysis.

4.

Experience with change control methodologies and configuration management principles is a plus.

5.

Experience with test engineering and/or reliability engineering principles is a plus.

6.

Ability to exercise independent judgment and draw conclusions based on available information.

7.

Good understanding of GMP and quality system requirements.

Education and/or Experience: Bachelor's degree in a core engineering discipline (mechanical, electrical, software, systems, or mfg/process engineering) plus 3-5 years of experience.

Medical device experience or other regulated industry experience preferred.

Experience in the use of Lean Six Sigma tools highly desirable.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

GMP, Medical Device, Lean Six Sigma
Remote working/work at home options are available for this role.
Not Specified
100% Remote role - Global Events Finance & Operations Analyst
Salary not disclosed
Santa Clara, Remote 1 week ago
Duties: Job Title: Global Events Finance & Operations Analyst Work Location (Onsite, Hybrid, Remote):Fully Remote Video/Audio capability will be required on remote working days Work Schedule: Full Time – Monday-Friday Overtime is not expected but could be possible based upon business needs and will occur only when requested and approved by manager Job Description: We are seeking an operationally rigorous Global Events Finance & Operations Analyst to serve as the financial backbone of our global event portfolio.

This role reports to the VP, Global Events & Customer Programs and ensures disciplined financial management, procurement governance, and operational excellence across a multimillion-dollar global events ecosystem.

Role Summary: The Global Events Finance & Operations Analyst owns the financial processes, systems, and governance framework that enable our events organization to scale responsibly and efficiently.

This role partners cross-functionally with Marketing Operations (MOPS), Finance Business Partners, Procurement, and the organization's leaders to manage cost centers, oversee Allocadia planning, administer PR/PO processes, and maintain financial accuracy across systems including Graphite Connect and Netsuite.

Success in this role requires strong financial acumen, systems fluency, process discipline, and the ability to collaborate across global marketing and operational teams.

Skills: What You’ll Do Global Budget & Cost Center Management Develop, monitor, and manage multiple global cost center budgets aligned to annual operating plans and corporate objectives.

Partner with department leaders to establish budget targets and ensure adherence to financial plans.

Manage our Allocadia for our 5 cost centers
- entering and adjusting (including foreign exchange and VAT attributions where applicable) Conduct recurring budget reviews and recommend resource allocation optimizations.

Manage the Vice President’s “contingency” fund.

Provide financial visibility and discipline across our portfolio Allocadia Ownership & Governance Serve as primary owner and subject matter expert for Allocadia within the organization.

Maintain accurate, real-time budget data and ensure forecasting integrity in our Allocadia.

Partner with Finance and MOPS to ensure budget tracking aligns with pipeline attribution and marketing performance metrics.

Procurement & PR/PO Management Provide end-to-end oversight of Purchase Requests (PRs) and Purchase Orders (POs), including creation, coding, processing, and approvals.

Partner closely with Procurement to move contracts tied to PRs and POs efficiently through the system.

Manage invoicing follow-up and issue resolution to prevent delays in payment cycles.

Graphite Connect & Netsuite Administration (PR Function) Utilize Graphite Connect and Netsuite for PR tracking, vendor documentation, and reporting.

Collaborate with Finance and IT teams to address system enhancements or issues.

Ensure financial data integrity between Netsuite and Allocadia systems.

Budget Analysis & Reporting Analyze budget variances and provide insights to senior leadership.

Prepare executive-level reports, forecasts, and financial summaries for large-scale events and quarterly reviews.

Identify areas of risk, overspend, or optimization opportunities.

Cross-Functional Partnership Partner closely with: Global Events & Customer Programs leaders Marketing Operations and Finance Business Partners Procurement Provide financial guidance to ensure operational decisions align with corporate financial objectives.

Support governance frameworks including RASCI alignment and SLA adherence.

Continuous Improvement & Process Excellence Identify opportunities to improve operational efficiency.

Implement best practices to enhance financial controls and system transparency.

Drive automation and process refinement across budget management and procurement functions.
Remote working/work at home options are available for this role.
Not Specified
Remote Healthcare Billing A/R Representative {167583}
Salary not disclosed
Atlanta, Remote 1 week ago
JOB DESCRIPTION M-F 8:30-5p EST Remote Pay Rate $17/hr Key responsibilities will include: Receive payment denials, investigate the reason and rectify the situation with the payer or patient Receive inbound and place outbound calls from and to customers, Medicare, Medicaid and Commercial insurance providers regarding patient accounts Provide written correspondence to audit requests to include investigations and obtain appropriate documentation Document status of billing and payment process in patient account for future follow-up Remain current on payer requirements via research and coaching to ensure guidelines and procedures are being met for each payer Answer and follow up on calls from patients with billing questions Complete all end of month reports as requested, directed or assigned Complete all internal system service ticket requests as assigned Maintains a production level between 20-40 accounts per day ensuring quality of work is above average Production rates are at the discretion of management and are subject to change with our without prior notification.

Maintains a better than average attendance score.

About you: To be successful in this role, you require: Minimum High School Diploma or general education degree (GED) Minimum two years prior medical supply billing experience and/or a minimum of one year prior experience as an AR Billing Representative Language: Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools in English Ability to write internal and external business correspondence Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Ability to apply intermediate math skills Ability to solve practical problems and deal with a variety of variables.

Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason uisng outside factors.

Knowledge of Microsoft Office Applications, Access or other database software; and ability to learn telecommunications software WORK REQUIREMENTS Ability to work some evening shifts, weekends, and overtime as needed
Remote working/work at home options are available for this role.
Not Specified
Sr Software Quality Engineer - Remote
🏢 DivIHN Integration Inc
Salary not disclosed
Atlanta, Remote 1 week ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Hema at (63 or Sri at (63 Title: Sr Software Quality Engineer
- Remote Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Description: Summary: The main function of a quality engineer is to research and test the design, functionality and maintenance of products, equipment, systems and processes and develop quality standards.

A typical quality engineer has the ability to read and interpret blueprints, and evaluate product integrity and standards.

Job Responsibilities: Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.

Establishes program to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.

May write training material and conduct training sessions on quality control activities.

May specialize in areas of quality control engineering, such as design, incoming material, process control, product evaluation, product reliability, inventory control, metrology, automated testing, software, research and development, and administrative application.

Skills: Creativity, verbal and written communication skills, analytical and problem solving ability.

Team player and detail oriented.

Basic ability to read and interpret blueprints, technical drawing, schematics and computer-generated reports.

Basic experience with computer applications and software related to engineering field, such as Computer Aided Design (CAD).

Education/Experience: Bachelor's degree in engineering required.

2-4 years experience required.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Team Player, computer applications, Computer Aided Design (CAD), Creativity
Remote working/work at home options are available for this role.
Not Specified
Training Coordinator - Hybrid
🏢 DivIHN Integration Inc
Salary not disclosed
Atlanta, Hybrid 1 week ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.

These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.

The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.

This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.

They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.

The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.

We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.

Experience in marketing, customer service, and event management is recommended.

Fiber optic knowledge and training experience is helpful.

Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.

Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.

With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.

Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.

Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.

Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.

Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.

Maintain certifications and customer/program education records and report on results from Customer Education program.

Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.

Establish and build relationships with external suppliers as needed.

Operate within a specified customer education budget.

Be available to provide basic customer support for program members.

Help maintain and develop program databases and processes to continually improve the training program.

As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.

Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
internship
Database Administrator (Hybrid)
🏢 A-Line Staffing Solutions LLC
Salary not disclosed
Lansing, Hybrid 1 week ago
Title: Database Administrator III Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates The Database Administrator will be responsible for providing Infrastructure DBA support for all SQL Server applications as a replacement for an intermediate Level DBA leaving the team.

The intention is to fill this position in the gap between the incumbent DBA leaves, and the position is backfilled, which will take several months.

We cannot afford to not have a resource working on the large and complex applications that we support, including several Tier 1 level applications that belong in the Bureau of Labs, Cancer Registry etc.

As an intermediate-level Database Administrator, this resource will participate in 24x7 software and hardware support for complex applications in several versions of SQL Server, with high availability and Disaster Recovery support, following industry and DTMB development standards.

They will; · Help develop and/or submit for approval, plan for installation, patch management maintenance, upgrades, and support for database systems · Evaluate impacts of change and new technology, recommend solutions to persistent problems, and serve as an Agency Services liaison to external consultants · Follow and enforce database standards, policies, and procedures · Research and draft guidelines within the boundaries of current policies and standards · Monitor space allocation across databases, and perform adjustments in test and development environments, as necessary and as prescribed by predefined standards/guidelines · Calculate disk space requirements for existing and/or new installations of existing business needs · Modify DBMS parameters based on capacity changes · Configure and execute database integrity checks · Monitor for database integrity checks · Install database base management software for development and test environments, and patches and service packs for development and test environments · Monitor and support clustered database environments · Monitor and support database replication and backup environments · Implement strategy to release unused space or repair fragmentation in test and development environments · Execute (run) scripts provided by Systems Analysts or Database Architects/Designers for creating and modifying database objects (tables, views, constraints, indexes, etc.) · Monitor database back-ups to ensure recoverability; troubleshoot backup errors · Monitor database jobs and scheduled processes in development, test, and production environments; participate in troubleshooting · Monitor database environments (using alert logs, trace files, alert mechanisms, and other tools) for issues and problems with database functionality, connectivity, or downtime · Follow standards and guidelines for database space allocation based on best practices and implementation considerations based on business requirements Job Qualifications: · 4+ years of database administration experience, specifically on SQL Server 16 and upwards · 2+ years of experience creating, updating, and maintaining systems documentation · Expertise in HA and DR solutions · Experience with Transparent Data Encryption within SQL Server · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required .
Remote working/work at home options are available for this role.
Not Specified
Customer Service Representative - Remote
Salary not disclosed
Atlanta, Remote 1 week ago
Job Title : Customer Service Representative Duration : 6 Months Location : Remote Pay Rate : $13.50/ Hr on W-2 Productivity Management: Should be able to meet daily task handling through various form and medium of communication, written and/or verbal or phone.

Should be able to meet the quality, productivity targets and defined timelines to ensure Service Level Agreements (SLAs) and ensure there is no penalty due to miss in SLA's.

Ensure accuracy in the tasks completed.

Demonstrate analytical capabilities while performing tasks.

Should adhere to established policies, procedures, and compliance which result in a satisfactory audit rating Specialized/Practical Knowledge Should have knowledge on ITES/BPO/KPO/Customer Service /Operations.

Good proficiency on English language.

- Computer literate, should be able to work with different programs and screens with the customer on the line.

Exposure to business domain is an added advantage.

Excellent grasping powers able to understand the various processes.

Team player with excellent verbal and written communication skill.

Willing to work in 24/7 environment and sign a service agreement as per company norms.

Ability to work in flexible work schedule, including holidays and weekends.

BV Benefits Verification: Job description
- CVS Specialty is one of the nation's largest and most experienced providers of pharmacy services supporting individuals with chronic or genetic disease who require complex and expensive drug therapies.

Benefits Verification Representative will provide excellent customer service to patients, healthcare professionals and insurance carriers.

As part of this role you will verify insurance coverage for both new and existing patients in order to process patient prescription orders in a timely manner.

This position requires strong attention to detail, problem solving skills, and a performance-driven individual.

In many cases you will need to conduct Outbound calls to resolve a customer's case.

This is a role which requires you to process cases in efficient manner and you are measured on your ability to process no less than 8 cases per hour as a core agent and this ability is essential to your success! Customer Service Representative
Remote working/work at home options are available for this role.
Not Specified
Mechanical Drafting Technician II - Hybrid
🏢 DivIHN Integration Inc
Salary not disclosed
Atlanta, Hybrid 1 week ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Hari at (224) 507-1278 Title: Mechanical Drafting Technician II
- Hybrid Location: Concord, NC Duration: 12 Months Base Schedule:Monday
- Friday, 8 AM
- 5 PM OT Required: 45 hours per week target Work Environment: Employment will be through a third party on a contract basis.

Contracts will be 1 year in length and are often extended with satisfactory performance and additional project workload.

Hybrid work schedule available (work from home 3-4 days per week) Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Description: Summary: As a member of a global drafting department you will assist in the creation, revision, and storage of electronic drawing files (Autodesk Inventor and AutoCAD) for custom designed process equipment located in numerous worldwide Client Optical Fiber and Cable manufacturing locations.

Primary responsibilities include assisting the area drafting lead with completing all required work to an engineering/development drawing set prior to release into the system (Autodesk Vault).

Typical tasks include creating 3D models and associated drawings or editing existing models/drawings all while ensuring they follow company drafting standards: detail, sheet metal, weldment, and assembly drawings are typical.

No new design activity will be within scope of this position.

Key Responsibilities: Correct redlined models/drawings issued by drafting lead or engineering/development teams Convert legacy hand drawn and AutoCAD drawings into 3D models and associative drawings Create 2D drawings from existing 3D models from other users Collect data from engineering teams and incorporate information into appropriate drawing Collect measurements/information from production floor to incorporate into drawings Required Education: Candidates should possess one of the following, but other technical degrees with demonstrated skills in drafting will be considered: o A.A.S.

Mechanical Engineering Technology degree o A.O.S.

Drafting/CAD degree o Drafting Certificate/Certification Candidates without degrees must demonstrate proficiency in 2D and 3D drafting Required Experience and Skills: Minimum of 2 years professional experience in the mechanical drafting field Working knowledge of ASME/ANSI drafting standards General Windows-based computer skills Proficient in the use of Autodesk Inventor and Autodesk Vault software Able to adapt to company standards and guidelines Strong work ethic Strong attention to detail Interview Process: 1 Phone screen or Teams call 2 In Person Interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

AutoCad, Autodesk Inventor, ASME/ANSI, Autodesk Vault
Remote working/work at home options are available for this role.
Not Specified
Registered Nurse Clinical Review-Hybrid-Los Angeles, California
Salary not disclosed
The Clinical Consultant – RN provides clinical leadership, consultation, and oversight across care management programs.

This role supports interdisciplinary care teams serving individuals with complex medical, behavioral health, and social needs, including people experiencing homelessness, serious mental illness, substance use disorders, chronic disease, and socioeconomic instability.

The Clinical Consultant – RN partners with Care Managers, Behavioral Health clinicians, Primary Care Providers, hospitals, Managed Care Plans, and community-based organizations to ensure high-quality, whole-person, and evidence-based care.

This position plays a critical role in care planning, clinical decision-making, transitions of care, medication management, quality improvement, and staff development while addressing social determinants of health and system barriers to care.

Essential Duties and Responsibilities Clinical Oversight & Consultation Provide clinical support and consultation to Care Managers, and interdisciplinary care teams across care management programs.

Serve as a clinical resource for chronic disease management, medication monitoring, and complex case review.

Guide staff in ensuring member safety and provide immediate consultation and escalation support for high-risk clinical situations.

Ensure clinical services align with evidence-based practices, regulatory standards, and program contracts, including requirements with Managed Care Plans (MCPs).

Care Planning & Coordination Provide clinical oversight and tracking of comprehensive intake assessments.

Participate in the development, review, and approval of patient-centered care plans, including initial plans and required updates.

Monitor progress toward care plan goals and recommend adjustments based on clinical findings and data.

Collaborate with Primary Care Providers, Behavioral Health clinicians, specialists, ACOs, MCOs, hospitals, and community partners to ensure services outlined in care plans are delivered.

Coordinate hospital admissions, discharges, and transitions of care to promote continuity, safety, and prevent avoidable readmissions.

Perform timely medication reconciliation following transitions of care and support medication adherence.

Data, Quality Improvement & Compliance Use data to evaluate outcomes of targeted interventions and assist in modifying care plans and care strategies accordingly.

Participate in quality improvement initiatives, audits, peer reviews, and program evaluations conducted by internal leadership, health plans, or external administrators.

Monitor continuous quality improvement measures through documentation review, clinical consultation, and chart audits.

Oversee charting and documentation standards to ensure compliance with contracts, program requirements, and organizational policies.

Documentation & Systems Complete and review care plans, assessments, and case notes using required systems (e.g., Salesforce, EHRs, or health plan platforms).

Maintain accurate, timely, and compliant documentation using SMART format where applicable.

Ensure confidentiality and compliance with HIPAA and all applicable federal and state regulations.

Staff Development & Team Collaboration Provide staff development training, coaching, and clinical guidance for care management staff.

Participate in weekly, bi-weekly, and monthly interdisciplinary care team meetings to review client progress, evaluate program effectiveness, and develop strategies to enhance care delivery.

Present cases and clinical insights during scheduled case conferences.

Attend required trainings, webinars, meetings, and conferences to maintain clinical excellence and program knowledge.

Support and expand programming that addresses social determinants of health and strengthens connections to community-based organizations.

Promote monthly health promotion topics and materials aligned with program priorities.

Expectations & Professional Standards Prioritize client health, safety, dignity, and self-determination.

Communicate with professionalism, tact, and cultural humility.

Demonstrate the ability to work under pressure and manage multiple complex priorities.

Maintain strict confidentiality and ethical standards.

Adapt effectively to change and support continuous improvement.

Model openness, honesty, accountability, and teamwork.

Demonstrate sensitivity to cultural, linguistic, and socioeconomic diversity.

Adhere to organizational safety policies, compliance standards, and guiding principles.

Required Qualifications Active and unrestricted Registered Nurse (RN) license in the State of California, in good standing.

Experience working with vulnerable populations, including individuals with histories of trauma, homelessness, substance use disorders, serious mental illness, or socioeconomic stress.

Strong clinical assessment, critical thinking, and problem-solving skills.

Comfort working autonomously in community-based and outreach settings.

Experience using data to track outcomes and measure performance.

Basic computer proficiency, including email, spreadsheets, and electronic documentation.

Valid California Driver’s License and proof of auto liability insurance meeting state of California minimum requirements.

Knowledge and applied practice of HIPAA compliance and healthcare regulations.

Preferred Qualifications Bilingual in English and Spanish.

Partners in Care Foundation is an equal opportunity employer.

We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.

All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
Not Specified
Inside Senior Property Adjuster - Hybrid work model for work-life balance (TAMPA)
🏢 Usaa
Salary not disclosed
Tampa, FL, Hybrid 1 week ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

  • Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

  • Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

  • Serves as an informal resource for team members.

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

  • Developing knowledge of residential construction.

  • Working knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

  • May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

  • Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

  • Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

  • Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

  • Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

  • Proficiency in Xactimate (Level 1 and/or Level 2 certification)

  • Experience in a call center environment

  • Currently hold an active Adjuster License

  • Bachelor’s degree

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Remote working/work at home options are available for this role.
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