Information Technology Jobs in Mount Prospect
47 positions found — Page 2
Position: Inside Sales Representative
Location: Chicago Branch (Elk Grove Village, IL)
Department: Sales
Reports To: Branch Manager
Who We Are:
At Pioneer Music Company (PMC), we’re not your typical distributor. We’re passionate about installing human connections in a tech-connected world. We serve the low-voltage, AV, security, and networking industries—and we do it with heart, hustle, and a commitment to making our customers’ lives easier.
Our Chicago branch is growing, and we’re looking for a team player who thrives in a fast-paced, people-first environment. If you’re hungry to learn, humble enough to listen, and emotionally smart in how you communicate and support others—we want to meet you.
About the Role:
As an Inside Sales Rep, you’ll be the face and voice of PMC for our walk-in, call-in, and email customers. You’ll support projects from quote to close, help identify solutions, and collaborate with outside sales reps and warehouse teammates to provide outstanding customer experiences.
What You’ll Do:
- Assist customers with product recommendations, quoting, pricing, and order entry
- Build relationships with integrators, installers, and partners by offering timely, helpful service
- Work closely with your Branch Manager and Outside Sales Rep to support key accounts
- Maintain product knowledge across categories (security, A/V, networking, wire, etc.)
- Help manage open orders, backorders, and vendor lead times with proactive communication
- Provide support to walk-in traffic and phone/email inquiries throughout the day
- Pitch in on inventory checks, order staging, and other warehouse needs when needed (we all roll up our sleeves here!)
What We’re Looking For:
- Ideal team players
- Previous sales or customer service experience in the distribution or electronics industry preferred
- Experience with low-voltage/security/AV products is a plus (but we’ll train the right person!)
- Solid computer skills—familiarity with ERP systems or Sage a plus
- Clear communicator who’s detail-oriented and proactive
- Must be a team player—we win and lose as one
Bonus Points If You:
- Have experience with CCTV, access control, networking, or pro audio/video
- Like a little friendly competition
- Can juggle multiple tasks and still crack a joke under pressure, humor counts!
What You Get:
- A seat at a company with over 150 years of history and a fresh, people-focused culture
- Room to grow—PMC is expanding, and we love promoting from within
- Paid time off, benefits, 401(k), employee discount, and other perks
- A team that truly cares about each other and our customers
This role extends beyond hands-on execution to include technical leadership, decision-making, and ownership of platform outcomes.
The Lead System Analyst sets operational standards, provides technical direction and mentorship to analysts and partner resources, serves as a primary escalation point, and ensures platform services operate consistently, predictably, and at scale.
The Lead System Analyst partners closely with Supply Chain Technology leadership, application teams, infrastructure, security, DevOps, and managed service providers to reduce operational risk, improve incident outcomes, and continuously raise the bar for platform reliability and efficiency.
Team / Reporting This role sits within Platform Services and functions as a technical leader and escalation point across application teams, infrastructure, security, DevOps, and managed service partners.
The Lead System Analyst supports the Platform Services Manager by owning technical execution standards, guiding analysts and contractors, and translating platform risks, constraints, and trade-offs into actionable plans aligned with team strategy and business priorities.
Key Responsibilities 1) Platform Operations Leadership & Environment Readiness Own platform operational health and readiness outcomes across development, test, and production environments.
Establish, document, and enforce platform standards for configuration, readiness validation, and operational practices.
Review and guide system design, configuration, upgrades, and troubleshooting performed by analysts and partner resources.
Identify systemic risks and drive preventative improvements before issues impact production.
2) Reliability Engineering, Monitoring & Observability Define and govern monitoring, alerting, and observability standards to ensure high-quality, actionable telemetry.
Lead investigation and resolution of complex or cross-system incidents involving multiple teams.
Ensure root-cause findings translate into durable fixes and measurable reliability improvements.
Automation & Engineering Best Practices Develop and maintain automation scripts (PowerShell, Python, Bash) to reduce manual tasks and increase consistency across environments.
Lead automation initiatives using tools such as Ansible or Terraform where applicable; partner with platform teams to advance infrastructure-as-code and CI/CD integration.
4) AI-Enabled Operations (AIOps) & Copilot Enablement Evaluate and apply AI-driven features within observability/monitoring tooling to reduce alert noise, improve anomaly detection, and prioritize telemetry for faster triage.
Help operationalize intelligent dashboards and analytics that answer specific health and reliability questions for the portfolio and enable other teams to use them effectively.
Use Microsoft 365 Copilot to accelerate creation of runbooks, post-incident summaries, knowledge base articles, and stakeholder communications while maintaining accuracy and appropriate data handling.
Where appropriate and approved, contribute to building or refining internal copilots/agents (e.g., via Copilot Studio) to streamline support workflows and self-service access to operational knowledge.
5) Cross-Team Leadership & Stakeholder Partnership Act as a primary liaison across application teams, infrastructure, security, DevOps, and managed service providers.
Collaborate with business partners and application development teams to build, refine, test, secure, and debug system capabilities as needed.
Translate platform risks and constraints into clear, actionable guidance.
6) Incident Management & Continuous Improvement Serve as the escalation point for high-impact or recurring incidents.
Lead blameless post-incident reviews and own corrective action follow-through.6) Mentorship, Oversight & Knowledge Management Provide technical mentorship, peer review, and guidance.
Ensure knowledge is reusable, discoverable, and consistently applied.
7) Documentation & Knowledge Management Author and maintain system and process documentation (workflow charts, diagrams, system specifications).
Contribute to knowledge base content to support repeatable resolution of common issues and reduce escalations.
Required Qualifications Education Bachelor’s degree in computer science or related field.
Or equivalent work experience with desired systems and technologies Work Experience 7+ years of experience in analysis, configuration, and development on relevant platforms 5+ years of hands-on experience administering and automating Windows and Linux-based systems in large-scale enterprise environments.
3+ years in operations or reliability-focused role providing production support for business-critical, enterprise-grade platforms and applications.
Knowledge / Skills / Abilities Strong analytical and problem-solving skills to assess platform health, identify systemic risks, and drive preventative improvements.
Ability to independently design, standardize, and troubleshoot complex platform services spanning infrastructure, automation, monitoring, and operations.
Strong understanding of operational best practices including incident management, root-cause analysis, change management, and reliability engineering concepts.
Hands-on knowledge of automation and scripting techniques used to reduce operational toil and improve consistency (e.g., PowerShell, Python, Bash).
Working understanding of modern infrastructure and platform architectures, including hybrid and cloud-based environments, and differences between SaaS, PaaS, and onpremises deployments.
Excellent verbal and written communication skills; able to clearly articulate technical risks, trade-offs, and impacts to both technical teams and business or leadership audiences.
Strong interpersonal and relationship management skills, with the ability to influence cross-team outcomes without direct authority.
Ability to operate independently as a self-starter while also serving as a collaborative technical leader within a team-oriented environment.
Core Competencies Platform ownership mindset.
Technical leadership and influence.
Operational judgment and reliability focus.
Clear escalation and stakeholder communication.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description Identify opportunities to improve foundational ERP and Supply Chain Planning system functionalities and develop integration points at a global scale.
Analyze supply chain performance analysis, process mapping, and system functionality assessments.
Once improvement opportunities are identified, initiate project plans with Global Business stakeholders and IT developers to realize the improvement opportunities.
Support testing, training, rollout, and value quantification of all Global Supply Chain system improvement initiatives.
Support merger and acquisition integration activities where international entities are impacted.
Configure supply chain planning and execution systems to align with Corporate standards and best practices.
Regularly present project updates and supply chain performance improvements to key stakeholders up to C-Suite.
Continually research supply chain technology market trends and provide input to long range plan for technology investment.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
Up to 30% of domestic and international travel will be required to Medline International entities for scoping and reviewing progress of continuous improvement and/or global integration initiatives.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Supply Chain, Industrial and Systems Engineering, Computer Science, or related field, and 4 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience conducting data, business, systems analyst including translating between business and technical requirements.
(2) Experience utilizing structured querying language (SQL).
(3) Experience applying knowledge of relational database schemas.
(4) Experience operating and configuring large scale ERP and Supply Chain Planning Systems with at least one of the following: SAP, SAP-APO, Oracle, or JDA.
(5) Experience utilizing standard Continuous Improvement and Project Management techniques with at least one of the following: Six Sigma, DMAIC, RACIs, and Gantt charts.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $101,000.00 to $152,000.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
- Fully Remote Role 6 Months PAY RANGE: $30
- $40/HR.
Bilingual (French, Spanish) preferred Responsible for supporting a select group of digital tools and solutions and managing the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base.
Lead the demonstration of solutions and training for users on digital technology, provide support updating training documents, and serve as a backup for other team members.
DETAILED DESCRIPTION: List the primary duties and responsibilities required to perform this job in order of importance; typically 4 to 6 key responsibilities.
Responsible for supporting a selected group of digital tools and solutions and managed the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base.
Leads the demonstration of solutions and training for users on our internally grown digital technology, provides collateral and updated training documents and serves as an escalation point to troubleshoot non-common issues and user onboarding.
Tracks open issues to ensure quick response and action from support teams.
Identify customer needs and help customers use specific features.
Monitor customer complaints on social media and reach out to provide assistance Update our internal databases with information about technical issues and useful discussions with customers.
Assists with identifying potential process bottlenecks and works with the management team to resolve issues.
Follow up with customers to ensure their technical issues are resolved.
Responding to customer queries promptly and accurately via phone, email or chat.
Performs incidental project management, including planning, research, analysis and implementation of deliverables and action items.
Maintain a positive attitude and calmly respond to customers complaints.
REQUIREMENTS AND SKILLS: Bilingual (French, Spanish) Experience as a Help Desk/ Customer Care Specialist or similar Customer Support role.
Familiarity with the eCommerce industry is a plus.
Experience using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Detailed oriented Self-starter Ability to quickly diagnose and resolve technical issues Exceptional teamwork and leadership skills to help other technical support workers Ability to learn new technologies and implement them Personable and attentive Strong interpersonal skills Responding to customer queries promptly and accurately via phone, email or chat.
Performs incidental project management, including planning, research, analysis and implementation of deliverables and action items.
Acts as project sub-task lead on small projects.
Manage daily tasks
Job Description Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager.
Organize and engage in effective meetings with the team and business.
Identify the interdependencies of complex projects across domains.
Requires leadership, communication, and collaboration with cross functional teams including senior leaders and executives.
Research technologies/solutions available with minimal dependency on lead/manager.
Take ownership of deliverables and improve existing processes.
Define standards for team deliverables and processes.
Prioritize primary assignments and ad-hoc work for junior team members.
Provide feedback to team members as required.
Investigate and document business requirements from business partners to facilitate discussions and conduct workflow analyses.
Construct workflow charts and diagrams, study system capabilities, and write specifications.
Recommend solutions or improvements to business processes which can be accomplished through new technology or alternative uses of existing technology.
Interpret business requirements to functional designs.
Collaborate with Developers and Engineers on technical designs and development.
Act as a liaison between the IT development group and business partners for the development and implementation of new systems and enhancement of existing systems.
Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.
Ensure solutions are tested/validated sufficiently before being implemented in production.
Test planning and testing results with minimal level of input and review from management.
Possess an in-depth understanding of the business function/process supported, and also viewed as a credible representative of that business function/process.
Working closely with the team to ensure on-time delivery of quality solutions with minimal rework.
Responsible for product ownership and working with business partners for improvements to drive business.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
No additional national or international travel is anticipated.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Analytics or related field, and 4 years of relevant work experience.
ALTERNATIVE REQUIREMENTS: Master’s degree in Analytics or related field, and 2 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience leading multiple projects in a dynamic Agile/Scrum environment and actively engaging in all phases of the Software Development Life Cycle (SDLC); (2) Experience managing project planning and execution using JIRA and Microsoft Office Suite (Word, Excel, PowerPoint, Visio) including backlog creation, release tracking, and bottleneck resolution; (3) Experience ensuring product quality by developing test plans, conducting rigorous testing, tracking bugs via Jira and Confluence, participating in UAT, documenting results in Excel and qTest, and delivering effective end-user training; (4) Experience validating data flows and datasets using SQL across disparate sources, leveraging ERP system knowledge to ensure data integrity and providing actionable insights to executive stakeholders; (5) Experience creating impactful data visualizations and quantitative analysis reports using SSIS, SSRS, Tableau, and PowerPoint for executive-level presentations; and (6) Experience collaborating with cross-functional stakeholders to gather and document business requirements, using Figma, Lucidchart, and to develop BRDs/FRDs, workflow diagrams, and solution designs aligned with project goals and user needs.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $173,326.00 to $173,326.00 Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Privately owned company with no public debts.
No ill effects ofthe recent downturn/recession.
First-rate compensation and benefits package.
Genuine individual growth potential in this new establishment.
Open door and highly ethical work culture, with due accountability.
Location: Northbrook Required skills: Extensive hands-on experience in SAP GTS integration and configuration.
Minimum of 5 years’ direct involvement in SAP GTS development and implementation.
Worked across Product classification, compliance & Customs management, FTA & FTZ.
Expertise in SAP GTS development to manage ongoing development requirements.
Strong knowledge of Import & Export Management, Customs processes and duty calculation, Trade compliance and regulatory controls Contribute to deployments, rollouts, and continuous day-to-day improvements.
Develop and test custom SAP GTS programs supporting data conversions and interfaces Experience on Interface with SAP would be an added advantage.
Collect functional and business requirements from users and collaborate with technical teams on design and implementation.
Perform fit-gap analysis and lead functional design approval processes.
Prepare and review documentation to ensure thoroughness and accuracy.
Engage with business users, client managers, and specialists to understand requirements and the broader implementation landscape.
Capable of high-level solution design tailored to specific requirements.
Suggest and validate various solution options based on the needs.
Strong organizational, analytical, planning, and communication skills.
Demonstrated ability in testing intricate test plans/scripts.
Proficiency in MS Office tools (Word, Excel, PowerPoint, Access, Visio) Strong and polished English communication, both written and oral.
Responsibilities: Understand Medline business processes in Global trade and related areas.
Interact with Medline Business users to understand and document functional/non-functional requirements.
Convert documented requirements and proposed solutions into solid systems designs to be developed by others, in India or the US.
Analyze the design to understand areas of impact and develop test plans accordingly.
Work with developers to understand the designs and validate that the software solution will satisfy the business needs.
Assist Development staff in development and unit testing of these designs, regardless of development language.
Develop test strategies and execute application test plans.
Assist Testing staff in executing test plans.
Troubleshoot reported systems issues, using data analysis and debugging tools as necessary.
Serve as primary contact for handling support issues during Medline India business hours.
This includes, but is not limited to, end-user calls and scheduled batch job issues.
To provide feedback to the Development team and Functional team to ensure the work is carried out in accordance with the schedule and the quality requirements.
Communicate regularly with Configuration Analysts at Corporate Headquarters to stay current on new and changed business processes and systems enhancements.
To provide regular verbal communication and clear written documentation on all assignments.
To provide estimates and feedback to the Software Development Manager for project scheduling purposes.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Identify pain points for internal development teams, propose solutions, and implement features that simplify development and deployment processes.
Apply expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.
Innovate and establish best practices in software architecture and development processes.
Demonstrate expertise in the software development lifecycle (SDLC) and optimize processes through automation.
Promote and guide adoption of the Well-Architected Framework, ensuring best practices across engineering teams.
Collaborate with applications, DevOps, and platform teams to ensure platform tools are reliable, scalable, and aligned with organizational standards.
Partner with architects and product managers to translate system architecture and product requirements into well-designed, high-quality software components.
Balance technical leadership with strong business judgment to make sound technology choices.
Champion coding standards, automation, observability, and security practices across developer-facing tools and pipelines.
Lead and mentor junior engineers, fostering technical growth and professional development.
Drive continuous improvement in development processes, including code reviews, testing, and deployment strategies.
Stay current with emerging trends and technologies, applying them to enhance developer experience and platform capabilities.
Contribute to the overall architecture and design of application modernization initiatives.
Explore and pilot emerging AI technologies (including agentic AI), translating learnings into practical developer-experience improvements.
Actively participate in Agile/Scrum ceremonies, including Program Increment (PI) Planning, and influence team direction.
Minimum Job Requirements 15+ years of software engineering experience, with deep expertise in application modernization and full stack microservices development on AKS and cloud platforms (particularly Azure).
10+ years of experience with diverse programming languages (Java, .NET, Python, React, Angular, etc.) and the full SDLC, including coding standards, code reviews, source control, build processes, testing, and operations.
Bachelor’s degree in computer science, Engineering, or related field.
Proven experience in designing and delivering training programs to drive adoption of new solutions across the organization.
Proven expertise in designing, developing, and maintaining platform tools, frameworks, and automation to improve productivity and streamline the SDLC.
Ability to design and develop detailed architecture artifacts (logical, conceptual, and integration diagrams) for teams and projects.
Strong experience with containerization and deployment tools (Docker, Kubernetes, Helm).
Hands-on experience with DevOps and automation tools (GitLab, Jenkins, Terraform, Ansible, Kubernetes, Packer).
Experience with test automation frameworks (JUnit, Mockito, Selenium etc).
Experience building with AI development tools.
Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
Strong problem-solving attitude, with a focus on addressing enterprise-level challenges and identifying innovative solutions.
Strong fundamental understanding with ability to thrive in a fast-paced, dynamic environment and adapt to new tools and technologies.
Working knowledge of Agile methodologies, JIRA, ITSM, and software delivery tools.
Proven ability to multitask, manage multiple projects, and deliver results with ownership and accountability.
Preferred Qualifications Advanced degree in Computer Science, Engineering, or related field.
Experience with large-scale enterprise modernization initiatives.
Deep expertise in cloud-native architecture and hybrid cloud environments.
Familiarity / experience with observability platforms Experience in integrating AI/ML solutions into developer workflows.
Strong track record of influencing engineering culture and driving adoption of modern development practices across large organizations.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
They will lead and support discovery workshops with our business stakeholders and document technical specifications and designs in an agile Environment.
This role will also be responsible for requirements gathering, discovery, performing gaps and data analysis and functioning as a key point of contact for our business stakeholders.
The role will also be expected to identify and present multiple technical solution options to handle complex and varied processes across product divisions.
The ideal candidate will have a strong command of the procure-to-pay process, experience with financial systems, and the skills necessary to drive process improvements, cross-functional collaboration, and system enhancements that support financial operations.
MAJOR RESPONSIBILITIES Business System Analysis and Administration: Act as the IT Leader for Coupa Accounts Payables (AP) space and other AP modules and systems outside of Coupa, and other integrated tools (e.g., Zendesk, Agentic AI, , SAP, etc.) while working collaboratively with the Medline Finance and AP team.
Troubleshoot and resolve system issues by collaborating with internal IT, Parent Company, finance teams, and third-party vendors.
Act in the capacity of a technical product manager with expertise in the AP process domain to enable successful discovery to deploy AP related initiatives and become the IT AP Conduct requirements gathering and discovery workshops with business stakeholders.
Work with business partners and product owners assisting with the creation of system requirements for the product backlog.
Perform gap and data analysis in support of identifying improvement opportunities.
Support technical team members by providing functional clarification and setting expectations with team and clients.
Document requirements, create specifications and/or wireframes, change requests, test cases, user guides, and strategy roadmaps.
Conduct peer reviews and provide guidance to other team members as needed, while also having the ability to lead team members.
Observe the team’s delivery workflow and suggest changes in process/tooling to gain efficiency.
Focus on building partnerships with cross division teams to promote collaboration and build effective solutions that span across multiple business units.
Ensure IT compliance with internal financial policies, regulatory requirements, and corporate travel and expense policies.
Monitoring and Support: Collaborate with infrastructure, application development and IT automation and Business Intelligence teams to design an effective system monitoring & alerting plan.
Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them.
Respond to inquiries from business partners, requests from users, support calls/tickets escalated by help desk.
Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests.
Conduct root-cause analysis for system related incidents.
Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies.
People Management: While not having direct reports, this position will partner with the team manager on matters like capacity management, maximizing the throughput of the available staff, employee feedback, retention, etc.
This role will be seen as a mentor by other team members.
Conduct peer reviews, provide guidance on specific matters and coach the team to elevate their performance and develop their skills.
Page MAJOR RESPONSIBILITIES Cross-Functional Collaboration & Continuous Improvement: Understand and adhere to IS change management policies, while demonstrating good judgement on risk and impact for various types of changes done by the team.
Ability to grade appropriately critical/highly visible changes vs routine/low risk changes.
Serve as a key liaison between Procurement, Accounting, IT, and third-party vendors to address and resolve end-to-end process and system issues.
Lead initiatives to streamline the procure-to-pay lifecycle through technology, automation, and best practices.
Lead or participate in enterprise-level projects, including system implementations, UAT testing, and policy or platform rollouts.
MINIMUM JOB REQUIREMENTS Education Bachelor's degree in computer science or related field.
Or equivalent work experience with desired systems and technologies.
Work Experience 7+ years of experience in business analysis and configuration on relevant platforms.
5+ years of progressive experience in Finance (AP) IT and exposure to systems administration.
3+ years of experience working in Coupa AP modules is a must.
In-depth knowledge of SAP FICO, Vendor management (Coupa SIM or related systems), GL Integrations, Payment processing, etc.
will be highly preferred.
In-depth knowledge of the procure-to-pay lifecycle and general accounting principles.
Knowledge of finance systems and related technologies.
Experience in AI or automation tools within finance functions is highly desirable and preferred.
Knowledge / Skills / Abilities Strong analytical skills to understand business goals and design appropriate solutions.
Ability to independently design, build and troubleshoot highly complex features.
Understanding of software development lifecycle, as well as agile software development methodologies.
General awareness of web and cloud technologies, differences between SaaS, PaaS and on-premises hosted system deployments.
Excellent verbal and written communication.
Strong interpersonal and relationship management skills.
Ability to work independently as a self-starter, and within a team environment.
Ability to partner with Finance to evaluate proposed opportunities and solution with appropriate technology; Machine Learning, Predictive Models, Generative/Agentic AI, etc.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $115,440.00
- $173,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description Lead and drive requirements-gathering sessions with multiple stakeholders with minimal dependency on Lead or Manager.
Research technologies/solutions available with minimal dependency on lead/manager.
Prioritize primary assignments and ad-hoc work for junior team members.
Provide feedback to team members as required.
Investigate and document business requirements from business partners to facilitate discussions and conduct workflow analyses.
Construct workflow charts and diagrams, study system capabilities, and write specifications.
Recommend solutions or improvements to business processes which can be accomplished through new technology or alternative uses of existing technology.
Interpret business requirements to functional designs.
Collaborate with Developers and Engineers on technical designs and development.
Act as a liaison and lead between the IT development group and business partners for the development and implementation of new systems and enhancement of existing systems.
Work with large datasets within applications, develop reports and dashboards as well as the creative problem-solving, leadership, and communication skills necessary to drive change.
Ensure solutions are tested/validated sufficiently before being implemented in production.
Work closely with the team to ensure on-time delivery of quality solutions with minimal rework.
Job Requirements PRIMARY REQUIREMENTS: We will accept a combination of education and experience deemed equivalent to a Bachelor’s degree in Computer Science, Information Systems, Management Information Systems, or related field, and 4 years of relevant work experience.
In addition, experience with the following skills is required: (1) Running daily standup and grooming sessions with developers, create and follow through on Jira stories to ensure deliverables are implemented from dev to production environment.
(2) Conducting validation to confirm the integrity of reporting data against ERP System.
(3) Creating flow visualization diagrams using Figma for the purpose of presenting design of application flow to executive stakeholders.
(4) Coordinating with cross functional and technical teams to ensure needed ERP data is available.
(5) Conducting working sessions with data engineers and developers to design and follow through on application implementation.
JOB SITE: 2375 Waterview Dr., Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $117,957.00 to $165,360.00 Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Analyze customer needs and design technical solutions to meet business and technical requirements.
Job Description Medline Industries, LP is seeking a Developer Analysts to join our team in Northbrook, IL.
Job Description Design, code, test, implement, maintain and support applications software in their technical area and toolset of the application.
Work closely with configuration analysts to understand business requirements and scope and to transform business system designs into bug-free application software.
Plan and execute unit tests to ensure all business rules in the functional designs and technical options in the technical design are properly covered by the application.
Create technical designs, program code and unit test based on functional requirement design, adhering to departmental development, testing and documentation standards.
Possess and apply experience and knowledge of different development options to evaluate multiple alternatives and determine the optimal technical solution for Medline.
Understand development framework, application architecture and technical architecture to create solutions that fit into the overall system landscape.
Consider and document long-term data storage needs, performance of the application and restart/recovery factors during the design and development process.
Look for and find opportunities to reuse/leverage off of existing program code during the technical design and development process.
Develop program code with consideration of future reuse of newly developed code, modularizing and documenting appropriately.
Understand and employ proper data modeling techniques when developing new data structures to support applications.
Follow departmental and team standards as they apply to source code control and transport management.
Display an understanding of debugging techniques.
Debug code in technical area of expertise for functional and performance issues.
Available as on-call support for critical issues during non-working hours as documented in team support schedule.
Consider data sensitivity and process control to determine security and user authorization impacts.
Telecommuting is allowed 2 days per week.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Electronics Engineering or related field or its foreign equivalent, and 5 years of relevant work experience.
In addition, experience with the following skills is required: (1) Converting designs and functional documentation into ABAP code using SAP technologies to fulfill business requirements.
(2) Working with ABAP including structured programming, object-oriented programming, dialog programming, user exits, etc.
(3) Working independently on high complexity designs and programs including SAP related tools and technologies, such as ABAP, HANA database objects, OData, CDS views, Adobe Forms, APIs, and ABAP Units.
(4) Facilitating design meetings with users, management and architects to analyze and solve production problems and generate solutions for various requirements to enhance business processes.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $153,317.00 to $153,317.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.