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C
Head of Private Markets and Alternatives
$250 +
Overview
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Job Title: Head of Private Markets and Alternatives
Head of Private Markets and Alternatives
This senior leader will be responsible for managing a range of strategy and execution activities for the business, including planning, execution and delivery of application and technology solutions in Hedge Fund Services and Private Markets. This role requires a strategic thinker with proven success for also ensuring the implementation of risk, regulatory and compliance initiatives.
- Refining and executing growth strategy for a substantial, market-leading offering through driving strategic and business development initiatives
- Driving strategic and operating planning processes in partnership with other leaders
- Identifying and developing relationships with clients and other third parties, and engaging c-suites of target clients
- Defining the development roadmap for the Alternative Investment Services and Private Markets program
- Overseeing end to end application development lifecycle including testing, deployment and L4 support
- Partnering with the business leadership to support the planned business growth and client onboarding
- Implementing application modernization strategy to transform legacy applications to modern scalable cloud-based solutions
- Building strong relationships with Product and Operations to understand their business requirements and deliver technology solutions
- Communicating with senior executives on technology strategies and program status
- Establishing talent development strategies and foster a culture of innovation and accountability
- Deep expertise and proven track record in leading and delivering enterprise scale application development, tools and technologies
- Experience in Financial Services industry in the area of Alternative Investment Services and Private Markets required
- Proven experience in aligning the technology solutions with various complex business strategies and processes
- Experience leading large multifunctional application transformation workstreams delivering measurable outcomes and business value including risk reduction, resiliency, simplification, reduced total cost of ownership.
- Strong communication and collaboration skills with the ability drive alignment across diverse teams and stakeholders, both internal and external
- Bachelor or Master’s degree in Computer Science, Information Technology or a related field
- 20+ years of experience in application development with at least 5 years in a senior leadership role
- Ability to manage a large team globally
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S
Head of Intermediary Relationship Management
$250 +
Head of Intermediary Relationship Management page is loaded## Head of Intermediary Relationship Managementlocations: Smithfield, RI: Boston, MAtime type: Full timeposted on: Posted Todayjob requisition id: 2120516## ## Job Description:
**SVP, Head of Relationship Management (IICG)
**The SVP, Head of Relationship Management will be responsible for setting a clear vision for the Intermediary Investment Client Group (IICG) Relationship Management function and driving its evolution to meet the firm’s long-term growth objectives.
The IICG organization is responsible for over $1.8B in revenues to Fidelity Institutional.
This leader will shape the broader Relationship Manager (RM) strategy, lead transformational change, and ensure operational excellence while strengthening client relationships and delivering measurable impact.
This position will report directly to the Head of Intermediary Investment Client Group (IICG).
**Job Responsibilities
*** Define and execute a strategic vision for the Relationship Management function aligned with IICG organizational goals and initiatives to drive growth, profitability, home office engagement, client satisfaction and retention
* Lead significant organizational change of firm coverage, behaviors, KPI’s, and data capabilities to transform operational and client engagement model.
* Drives executive leadership engagement both internally and externally to support development and growth with distributor firms
* Deep understanding of client business models, evaluating key aspects of their business, and leveraging practice management and discovery tools and best practices to develop the overall Fidelity relationship.
* Establish metrics and scorecards to monitor engagement effectiveness and overall business impact ensuring operational rigor across client interactions and behavioral change.
* Aligns Fidelity and trusted third-party resources to meet client business needs
* Mitigates risk to Fidelity and our clients (e.g., key policy awareness and compliance, looking for potential watch outs on firm practices, and collaborating with our internal partners to raise data concerns).
* Oversees strategy among RM and Key Account Managers (KAM) strategic accounts to drive client satisfaction and retention by collaborating with service and other key business partners to improve and enhance their daily experience.
* Cultivates collaborative relationships with key internal business partners.
**Industry Expertise:
*** Bachelor’s degree required, MBA or other advanced degree preferred
* 15+ years of successful sales or relationship management experience in a financial services industry
* Institutional client management and growth experience required; strong knowledge of the RIA, Broker Dealer, Retirement and Institutional Insurance markets
* A thorough understanding of the industry, financial markets, and competitive landscape
* Prior leadership experience
* Series 7 and 63 licenses required
**The Skills Required:
*** Proven success in building and leading an institutional relationship management team and driving home office engagements, net flows, and business growth
* Proven track record of navigating and influencing executive level business leaders, both internal and client facing across multiple functions and businesses
* Strong revenue management and overall financial acumen
* Leadership, coaching, and career development skills with a tenured team of professionals
* Proven leadership skills, particular on teams in face-paced, collaborative environments
* Ability to work in ambiguity and set tone and pace for peers and team
* Proven risk-management and problem resolution skills
* Ability to recognize process inefficiency and recommend improvement opportunities.
* Connecting the team and each associate to the broader organization and driving collaboration
* Using sound judgement and leading through change
* Driving innovation through curiosity and comprehensive understanding of business processes and challenges
* Demonstrate strong investment competence across all asset classes and exceptional communication skills
* Ability to interact effectively with both external clients (Analyst, Global Strategist, Investment Boards, etc.) as well as internal clients across asset management and distribution)
* Demonstrate an in-depth understanding of portfolio construction and platform solutions (Advisory & Brokerage) at leading wealth management firms
* Ability to travel up to 50%The base salary range for this position is $185,000-$400,000 per year.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package.
Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.We offer a wide range of to meet your evolving needs and help you live your best life at work and at home.
These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.
Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office.
This does not apply to Remote or fully Onsite roles.## ## Certifications:## ## Category:## Relationship Management
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**SVP, Head of Relationship Management (IICG)
**The SVP, Head of Relationship Management will be responsible for setting a clear vision for the Intermediary Investment Client Group (IICG) Relationship Management function and driving its evolution to meet the firm’s long-term growth objectives.
The IICG organization is responsible for over $1.8B in revenues to Fidelity Institutional.
This leader will shape the broader Relationship Manager (RM) strategy, lead transformational change, and ensure operational excellence while strengthening client relationships and delivering measurable impact.
This position will report directly to the Head of Intermediary Investment Client Group (IICG).
**Job Responsibilities
*** Define and execute a strategic vision for the Relationship Management function aligned with IICG organizational goals and initiatives to drive growth, profitability, home office engagement, client satisfaction and retention
* Lead significant organizational change of firm coverage, behaviors, KPI’s, and data capabilities to transform operational and client engagement model.
* Drives executive leadership engagement both internally and externally to support development and growth with distributor firms
* Deep understanding of client business models, evaluating key aspects of their business, and leveraging practice management and discovery tools and best practices to develop the overall Fidelity relationship.
* Establish metrics and scorecards to monitor engagement effectiveness and overall business impact ensuring operational rigor across client interactions and behavioral change.
* Aligns Fidelity and trusted third-party resources to meet client business needs
* Mitigates risk to Fidelity and our clients (e.g., key policy awareness and compliance, looking for potential watch outs on firm practices, and collaborating with our internal partners to raise data concerns).
* Oversees strategy among RM and Key Account Managers (KAM) strategic accounts to drive client satisfaction and retention by collaborating with service and other key business partners to improve and enhance their daily experience.
* Cultivates collaborative relationships with key internal business partners.
**Industry Expertise:
*** Bachelor’s degree required, MBA or other advanced degree preferred
* 15+ years of successful sales or relationship management experience in a financial services industry
* Institutional client management and growth experience required; strong knowledge of the RIA, Broker Dealer, Retirement and Institutional Insurance markets
* A thorough understanding of the industry, financial markets, and competitive landscape
* Prior leadership experience
* Series 7 and 63 licenses required
**The Skills Required:
*** Proven success in building and leading an institutional relationship management team and driving home office engagements, net flows, and business growth
* Proven track record of navigating and influencing executive level business leaders, both internal and client facing across multiple functions and businesses
* Strong revenue management and overall financial acumen
* Leadership, coaching, and career development skills with a tenured team of professionals
* Proven leadership skills, particular on teams in face-paced, collaborative environments
* Ability to work in ambiguity and set tone and pace for peers and team
* Proven risk-management and problem resolution skills
* Ability to recognize process inefficiency and recommend improvement opportunities.
* Connecting the team and each associate to the broader organization and driving collaboration
* Using sound judgement and leading through change
* Driving innovation through curiosity and comprehensive understanding of business processes and challenges
* Demonstrate strong investment competence across all asset classes and exceptional communication skills
* Ability to interact effectively with both external clients (Analyst, Global Strategist, Investment Boards, etc.) as well as internal clients across asset management and distribution)
* Demonstrate an in-depth understanding of portfolio construction and platform solutions (Advisory & Brokerage) at leading wealth management firms
* Ability to travel up to 50%The base salary range for this position is $185,000-$400,000 per year.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package.
Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.We offer a wide range of to meet your evolving needs and help you live your best life at work and at home.
These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.
Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office.
This does not apply to Remote or fully Onsite roles.## ## Certifications:## ## Category:## Relationship Management
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