Jobs in Mason, VA

Occupational Therapist Career Opportunity

Your Calling, Close to Home and Heart
Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change within local communities through exceptional Occupational Therapy services, empowering individuals toward independence and an improved quality of life. Envision the opportunity to profoundly impact patients' lives, providing vital care and support, and contributing to inspiring outcomes. If this resonates, you're in the right place. As an Occupational Therapist, your role thrives on recognizing the significance of small victories in driving substantial change. Utilize your specialized skills to deliver top-tier, compassionate, and personalized care to our rehabilitation patients. Embrace a supportive team environment infused with motivation and joy in their work, granting access to cutting-edge technology. Start a rewarding career with comprehensive benefits, ensuring your peace of mind and professional growth from day one. Welcome to a fulfilling career journey where your care brings lasting impact and personal fulfillment.

A Glimpse into Our World
Whether you're laying the foundation of your career or a seasoned Occupational Therapist in search of a nurturing environment to call home, we are confident you'll feel the difference the moment you join our team. Being at Encompass Health means being a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud.

Benefits That Begin With You
Our benefits are designed to support your well-being and start on day one:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Tuition reimbursement and continuous education opportunities for your professional growth.
• Company-matching 401(k) and employee stock purchase plans, securing your financial future.
• Flexible spending and health savings accounts tailored to your unique needs.
• A vibrant community of individuals who are passionate about what they do.

Be the Occupational Therapist You've Always Aspired to Be
Your impactful journey involves:

• Providing direct care to patients in need of occupational therapy.
• Guiding patients by supervising care and treatments, leading patient assessments, creating personalized care plans, and targeting and resolving patient concerns.
• Building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.
• Celebrating patient victories along the way.

Qualifications

• Current licensure or certification required by state regulations.
• CPR certification.
• Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field.

Looking for an exciting driving opportunity in the western region of America? System Transport is hiring experienced CDL-A flatbed truck drivers for regional and OTR routes. As a driver, you will be transporting important goods and materials such as glass, steel, aluminum, building materials, machinery, coils, and specialty metals. We offer competitive pay packages and excellent benefits. Join our team and become America Proud, Flatbed Strong with System Transport. Don't wait, apply now!

• Driver Type:  Experienced CDL-A Truck Drivers
• Equipment Type:  Flatbed
• Route Type:  OTR (Over-The-Road) Route
• Division:  Division 200
• Terminal:  Spokane, WA
• Home Time:  3 weeks out, then 3 days off

• Home Time:  3 weeks out, then 3 days off
• Home time varies by division. This opportunity is for Division 200.
• System Transport offers many different route options for truck drivers.
• Which route is right for you? Speak with a recruiter, and we can find out together!

• Health Insurance
• Dental Insurance
• Vision Insurance
• Health savings account
• 401(k)
• 401(k) matching
• Life insurance
• Employee assistance program
• Transition Pay
• Orientation Pay
• Accrue 1 hour of sick per 30 hours worked, then 1-9 years 80 hours PTO, 10+ years 120 hours PTO.
• And much more!

1.  Required:  Must have a valid Class A CDL
2.  Required:  Must be 21 years of age or older
3.  Required:  A safe driving record on the road is required.
4.  Required:  No more than 6 jobs in the last 3 years
5.  Required:  4+ months of driving experience required
6.  Preferred:  1 year truck driving experience, but not necessary
7.  Required:  Background Check required
8.  Required:  Clean Drug Test required
9.  Required:  Clean Clearinghouse result required
10.  Required:  For all flatbed driver opportunities, the driver must be physically able to lift a 90-pound tarp onto a 5-foot high platform twice. System Transport will test this during orientation, and flatbed drivers tarp about 70% of our loads. (this is required)

• OUR MODERN TRUCKS ARE METICULOUSLY MAINTAINED FOR YOUR SAFETY
  • Every tractor has a lane departure & forward collision warning system, hard brake monitoring, and a satellite communication device installed.
  • 24/7/365 road service staff & shops
  • If a truck needs repairs, it's not going out until it is 100% ready to hit the road again safely with you at the wheel. You can count on that!

• DRIVER PORTAL: SUPPORT 24/7
  • Award-winning app made for drivers by drivers.
  • Receive real-time updates and alerts, access your pay, current trip data, messages/notifications, available PTO, contact information, and so much more!

Russell Tobin's client is hiring a Admin Support in Mason, OH

Employment Type: Contract

Location: Onsite - Mason, OH 45040

Schedule: Monday-Friday 8:30am-5:30pm

Pay rate: $20-$22/hr

Responsibilities:

• Perform administrative and high-volume data entry work related to UM prior authorization requests
• Process and document cases within Facets, FileBound, and Jira systems
• Conduct outbound notification calls to providers and members regarding authorization status
• Maintain accurate records and ensure compliance with internal and regulatory standards
• Support cross-functional teams with documentation and case tracking
• Complete assigned training and compliance requirements within established timelines

Requirements:

• Prior data entry experience
• Proficiency in Microsoft Excel and Microsoft Office Suite
• Strong attention to detail and accuracy
• Ability to multitask in a fast-paced environment
• Solid critical thinking and problem-solving skills

Nice to have:

• Prior experience with HealthFirst or Anthem prior authorizations
• Experience working in managed care or health insurance environments

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.

What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.

Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.

Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.

Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

DocCafe has an immediate opening for the following position: Physician - Pediatric-Orthosurgery in Mason City, Iowa.

Make $330 - $340/hourly.

DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.

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Job Title : Aircrew Rescue Swimmer & Navy Diver Category / Component : Enlisted • Active Overview Join an elite community that operates in the air and under the sea as an enlisted aircrew member and Navy diver, performing helicopter sea rescues and underwater search, salvage, repair, and demolition to support carrier and expeditionary strike groups, mine countermeasures, special operations, and joint partners worldwide.

Key Responsibilities Operate as enlisted aircrew during flight operations; perform helicopter sea rescues and provide advanced first aid; execute underwater search, salvage, harbor clearance, and security missions; inspect, cut, weld, and repair ships and submarines; conduct deep and saturation diving using SCUBA, surface supplied and mixed gas systems, and rebreathers; operate and supervise hyperbaric chamber treatments; plan and conduct demolition; maintain and repair specialized flight, survival, and diving equipment while managing records and readiness.

What to Expect Highly physical, safety critical missions with rigorous performance standards; frequent operations in demanding environments such as heavy seas, cold and low visibility waters, flight lines, ship decks, and austere field sites; continuous training and qualification sustainment, with rapid shifts between precise technical tasks and field operations; small team culture that requires attention to detail, calm under pressure, and strong leadership potential.

Work Environment Worldwide assignments at sea and ashore with aviation squadrons, fleet replacement units, and expeditionary detachments; work in flight operations areas, rescue training pools, ocean training sites, dive lockers, recompression chambers, shipyards, ranges, and forward locations; frequent work aboard carriers and auxiliaries, on piers and flight decks, and alongside joint and interagency partners.

Pathways, Training & Advancement Recruit Training followed by Naval Aircrew Candidate School in Pensacola; Rescue Swimmer preparatory and Rescue Swimmer School for those in that specialty; Class A School in an assigned aircrew rating pipeline such as AWF, AWO, AWR, AWS, or AWV; Fleet Replacement Squadron training and survival, evasion, resistance, and escape instruction; ongoing qualification and advanced training in diving, rescue, and mission systems throughout the career.

Enlist under an advanced technical field or Warrior Challenge style contract that specifies the aircrew, rescue swimmer, or diver training pipeline; qualified Fleet Sailors may volunteer and request conversion into aircrew or diving roles after screening, physical testing, and command endorsement.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship and eligibility for at least a Secret clearance; strong swimming ability, comfort in open water, and excellent overall physical condition; ability to pass an aviation flight physical for aircrew duties and a diving medical exam with Undersea or Diving Medical Officer approval; meeting Physical Fitness Assessment standards and passing the Physical Screening Test that includes timed swims, runs, and calisthenics; meeting age limits that are typically more restrictive than general enlistment standards.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Bomb Technician (EOD) Category / Component : Enlisted • Active Overview Explosive Ordnance Disposal Technicians locate, identify, render safe, and dispose of explosive threats on land, at sea, and underwater, using advanced robotics, diving, and explosives skills to protect forces and civilians and support fleet and joint operations worldwide.

Key Responsibilities Detonate and demolish hazardous munitions, pyrotechnics, and outdated explosives; neutralize ordnance including sea mines, torpedoes, depth charges, and improvised explosive devices; remotely disable unsafe ordnance using robotic and diagnostic technology; conduct parachute and helicopter insertion operations; clear waterways of mines in support of ships and submarines; provide explosive ordnance support to law enforcement agencies and organizations such as the United States Secret Service and Department of State.

What to Expect Global missions in every environment, from parachuting into remote terrain to arriving by small boat on foreign shores; majority of time spent in the field conducting high risk, time critical tasks with strict safety and risk management; regular integration with Special Operations, fleet units, and interagency partners; intense physical and mental demands with a culture that values precision, calm decision making, and discipline.

Work Environment Operate worldwide on land, at sea, and underwater from EOD Mobile Units and detachments; insert via parachute, helicopter, and small boats; work from ships, shore commands, and forward locations; serve in small team based units that balance training, readiness, and operational tasking with limited administrative overhead compared to field work.

Pathways, Training & Advancement Recruit Training followed by an EOD preparatory course at Great Lakes, Illinois, that builds swimming, conditioning, small boat skills, and risk management fundamentals; EOD Assessment and Selection Course that evaluates aquatic adaptability, running, swimming, academics, professionalism, and teamwork; Navy diver training at the Naval Diving and Salvage Training Center; Naval School Explosive Ordnance Disposal, which covers demolition, conventional ordnance, underwater mines, missiles, landmines, and chemical, biological, radiological, and nuclear threats; Basic Parachute Training and ongoing advanced training and qualifications throughout a career.

Apply for the Navy Warrior Challenge contract for EOD during initial enlistment, then pass the EOD Physical Screening Test and diver medical screening; complete required assessments and receive recommendation and screening from an EOD officer or senior enlisted EOD technician; additional in service accession requirements may include minimum time on board, performance standards, and command endorsement.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Eyesight correctable within EOD diving standards, with no color blindness; qualifying ASVAB scores using combinations such as arithmetic reasoning and verbal expression or general science, mechanical comprehension, and electronics information; age typically 30 or younger at accession; United States citizenship and eligibility for a security clearance; excellent physical condition and swimming ability, with the capacity to perform detailed technical tasks under stress and in hazardous environments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Bomb Technician (EOD) Category / Component : Enlisted • Active Overview Explosive Ordnance Disposal Technicians locate, identify, render safe, and dispose of explosive threats on land, at sea, and underwater, using advanced robotics, diving, and explosives skills to protect forces and civilians and support fleet and joint operations worldwide.

Key Responsibilities Detonate and demolish hazardous munitions, pyrotechnics, and outdated explosives; neutralize ordnance including sea mines, torpedoes, depth charges, and improvised explosive devices; remotely disable unsafe ordnance using robotic and diagnostic technology; conduct parachute and helicopter insertion operations; clear waterways of mines in support of ships and submarines; provide explosive ordnance support to law enforcement agencies and organizations such as the United States Secret Service and Department of State.

What to Expect Global missions in every environment, from parachuting into remote terrain to arriving by small boat on foreign shores; majority of time spent in the field conducting high risk, time critical tasks with strict safety and risk management; regular integration with Special Operations, fleet units, and interagency partners; intense physical and mental demands with a culture that values precision, calm decision making, and discipline.

Work Environment Operate worldwide on land, at sea, and underwater from EOD Mobile Units and detachments; insert via parachute, helicopter, and small boats; work from ships, shore commands, and forward locations; serve in small team based units that balance training, readiness, and operational tasking with limited administrative overhead compared to field work.

Pathways, Training & Advancement Recruit Training followed by an EOD preparatory course at Great Lakes, Illinois, that builds swimming, conditioning, small boat skills, and risk management fundamentals; EOD Assessment and Selection Course that evaluates aquatic adaptability, running, swimming, academics, professionalism, and teamwork; Navy diver training at the Naval Diving and Salvage Training Center; Naval School Explosive Ordnance Disposal, which covers demolition, conventional ordnance, underwater mines, missiles, landmines, and chemical, biological, radiological, and nuclear threats; Basic Parachute Training and ongoing advanced training and qualifications throughout a career.

Apply for the Navy Warrior Challenge contract for EOD during initial enlistment, then pass the EOD Physical Screening Test and diver medical screening; complete required assessments and receive recommendation and screening from an EOD officer or senior enlisted EOD technician; additional in service accession requirements may include minimum time on board, performance standards, and command endorsement.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Eyesight correctable within EOD diving standards, with no color blindness; qualifying ASVAB scores using combinations such as arithmetic reasoning and verbal expression or general science, mechanical comprehension, and electronics information; age typically 30 or younger at accession; United States citizenship and eligibility for a security clearance; excellent physical condition and swimming ability, with the capacity to perform detailed technical tasks under stress and in hazardous environments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Russell Tobin's client is hiring a Claims Processor in Mason, OH

Employment Type: Contract

Location: Onsite - Mason, OH 45040

Pay rate: $16-$18/hr

Responsibilities:

• Efficiently and accurately process standard, non-complex vision claims and adjustments
• Meet or exceed internal performance metrics for productivity, cycle time, and quality
• Participate in non-complex claims projects and initiatives as assigned
• Quickly adapt to processing changes related to new plans and benefit designs
• Collaborate with supervisors and cross-functional teams to ensure strong customer service
• Communicate effectively with internal partners, including Account Managers, Operations, Information Systems, Client Representatives, and leadership
• Proactively work with leadership on performance improvement when standards are not met

Requirements:

• High School diploma
• 0–1 year of claims processing and/or data entry experience
• Data entry and claims processing experience
• Strong attention to detail and analytical skills
• Effective verbal and written communication skills
• Proficiency in Microsoft Excel; basic knowledge of Access preferred
• Familiarity with claims processing systems and workflow tools (preferred)
• Understanding of third-party benefits and administration
• Ability to multitask and work well under pressure
• Strong customer service orientation

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Russell Tobin's client is hiring a Customer Service Representative in Mason,, OH

Employment Type: Contract

Location: Onsite - Mason, OH 45040

Pay rate: $17-$19/hr

Responsibilities:

• Handle inbound calls about orders, order status and tracking and general customer service inquiries
• Make outbound calls to follow up on pending orders and jobs
• Manage an average call volume of approximately 8 calls per hour
• Accurately document interactions and resolutions
• Use professional, courteous communication at all times
• Resolve customer issues efficiently, aiming for first-contact resolution
• Collaborate effectively with team members and leadership

Requirements:

• High School diploma or equivalent preferred but not required
• Strong written and verbal communication skills
• Ability to perform basic math
• Intermediate PC skills, including: Windows operating systems, Microsoft Office Suite, Internet and web browsers
• Customer-focused mindset with a commitment to quality service
• Ability to work effectively in a team environment

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.