Jobs in Malden, MA

Summary: Location: Remote Duration: 6-Month Contract Responsibilities: Independently plan and execute research across digital assets to improve experiences for customers, agents, adjusters, call center reps, and underwriters.

Partner with product, design, IT, and business teams to ensure user-centered design solutions.

Lead complex research initiatives to define and improve insurance digital experiences.

Conduct qualitative and quantitative research (usability testing, surveys, interviews, card sorts).

Develop user personas, journey maps, and actionable insights to influence business decisions.

Communicate findings clearly to stakeholders, including executives.

Collaborate with cross-functional teams to integrate user insights into product strategy.

Requirements: 5 years of UX Research experience in corporate or agile environments.

Bachelor's in Human Factors, HCI, or related field (Master's preferred).

Required Skills: Expertise in qualitative research methods and UX tools (Qualtrics, UserZoom).

Strong analytical, storytelling, and communication skills.

Experience working with cross-functional teams and influencing business decisions.

Proficient in Microsoft Office.

Preferred Skills: Experience in insurance, financial services, or regulated industries.

Familiarity with agile processes, Lean UX, and Design Thinking.

Quantitative research experience.

Commitment to diversity, inclusion, and collaborative work.

The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.

Informed retailers are succeeding, and RDSolutions is providing them with the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances.

Every day retailers are making million-dollar decisions based on the insights we are providing.

RDSolutions’s track record spans nearly 40 years in providing retail data and intelligent solutions for virtually every major North American retailer.

Description: Are you tired of being unsure how much your delivery/driver job will pay? Will the customer tip? We have a great side hustle job for you! Our jobs are preplanned with a flexible schedule, and the faster you get at the job the quicker you are in and out! Flexible when you go in and collect the work! We provide detailed training to ensure you will achieve maximum efficiency in each store you will collect.

You will control how much money you are able to collect per hour! Great gig to earn extra money by working independently, good for anyone with flexible time to spare! As a Research Associate, you can enjoy the flexibility of choosing when and how much you earn.

All you need is reliable transportation to start making money.

Why scan with RDSolutions? Choose your own hours! When you work is totally up to you within our clients window Easy to get started! We will provide detailed training Earn extra money! Achieve your short-term or long-term goals while collecting with RDSolutions Make a guaranteed hourly minimum! (only for areas with wage floor) Benefits: A comprehensive initial training program to ensure you fully understand the expectations of the position.

Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.

As a part-time team member, you are offered identity theft protection and 401k with match.

Optimized, flexible work schedules that enable a healthy work-life balance.

Paid drive time and mileage reimbursement.

Opportunities for employee learning and development.

Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust! Requirements: At least 18 years of age.

High school diploma, or equivalent.

Smartphone with ability to download company pricing app and collect work assignments.

Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.

Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.

Ability to stand throughout the work shift and lift up to 40 pounds intermittently.

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles.

Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.

Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation

A well-established healthcare organization is seeking a temporary Senior Administrative Associate to support its Global Services team.

This is an onsite, front-desk-focused role supporting international patients and their families, playing a key part in patient intake, coordination, and overall experience.

The assignment is expected to last 3-6 months, runs Monday-Friday from 8:00 a.m.

to 4:30 p.m., and is based onsite in Boston.

The role will be paying $28/hour.

Job Responsibilities: Serve as the front desk point of contact, addressing immediate patient and family needs Facilitate intake of new cases and support ongoing patient care coordination Assist with patient questions, concerns, and issue resolution Support daily operations and workflow to ensure smooth patient throughput Collaborate with internal teams to enhance the overall patient experience Candidate Qualifications: Fluent Arabic speaker (required) Bachelor's degree preferred Prior experience in a hospital or healthcare environment strongly helpful 2+ years of administrative or office support experience Comfortable in a patient- and family-facing customer service role Qualified and interested candidates are encouraged to apply today for immediate consideration.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future (TM)

Our client, a nonprofit organization, is seeking a Part‑Time Administrative Assistant for a 6+ month contract role.

This is an onsite position located in Boston, supporting senior leadership within a mission‑driven organization.

The role is scheduled for 24 hours per week (3 days, Monday-Thursday) and offers $26/hour.

Qualified and interested candidates are encouraged to apply today for immediate consideration.

Job Responsibilities Manage scheduling, calendar coordination, and administrative support for the President Prepare and distribute materials for Board, Council, and committee meetings Coordinate logistics for in‑person and virtual meetings, webinars, and events (Zoom) Draft and route correspondence; maintain confidential records and meeting minutes Support Board and committee documentation, compliance needs, and contact lists Assist with internal operations, office coordination, and front desk coverage Provide basic technical support and liaise with vendors as needed Support special projects, advocacy initiatives, and occasional evening events Candidate Qualifications Detail‑oriented with strong organizational and time‑management skills Excellent written and verbal communication skills; professional phone and email presence Proficiency with Google Workspace and Microsoft Office Experience with calendar management and administrative coordination Ability to handle confidential information with discretion and sound judgment Comfortable working in a small, collaborative office environment Self‑directed, proactive, and adaptable in a fast‑paced setting Minimum of 3 years of relevant administrative or office support experience Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future (TM)

This is a 4‑month contract Administrative Assistant role with a nonprofit housing and property management organization supporting vulnerable populations.

The position is 100% onsite in Jamaica Plain, MA, starting ASAP, with the potential to extend.

Hours are Monday-Friday, 8:30 AM-5:00 PM, and the pay range is $23/hour.

The role supports occupancy, compliance, and property management teams with day‑to‑day administrative and leasing documentation, and the interview process is virtual.

Job Responsibilities Provide administrative and clerical support to occupancy, compliance, and property management teams Compile, review, and maintain leasing and compliance files Process move‑ins, move‑outs, transfers, and lease renewals Coordinate annual and interim recertifications and track documentation Enter and maintain accurate data in internal systems (SharePoint and property management software) Prepare inspection notices, follow‑up letters, and compliance communications Handle general office support including reception, mail, copying, and supplies Participate in required trainings and collaborate across departments Candidate Qualifications High school diploma or GED required; undergraduate degree preferred 2+ years of administrative experience or a bachelor's degree Strong written and verbal communication skills Proficiency with Microsoft Word, Excel, Outlook, and general office equipment Experience with databases or property management software preferred Ability to multitask, manage time well, and work independently Comfortable working in emotionally intense environments and with diverse populations Professional, reliable, and team‑oriented with strong ethical boundaries Qualified and interested candidates are encouraged to apply today for immediate consideration.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future (TM)

Title: Salesforce Marketing Cloud | Omnichannel Operations Lead Location: Cambridge, MA (Open to Remote) Duration: 09 Months Shift & Timing: Regular Business Hours Pay Range: Up to $100-120 /Hour on W2 Job Description: To serve as the operational owner of both the "Marketing Technology" (Martech) ecosystem and the "Service Tech" ecosystem that supports Patient Support Programs (PSP) and Case Management.

This role ensures that brand strategies are translated into flawless technical execution across Email, Web, and SMS channels.

Simultaneously, this role separates "care" from "promotion" by owning the specialized CRM stack required to support patients on therapy.

The lead ensures that Case Managers have functional, compliant systems and that adherence communications are delivered reliably and securely.

Additionally, this role owns the "NA Preference Center" operations, ensuring consent and privacy rules are enforced globally across all marketing touchpoints.

Responsibilities & Technical Competencies: Manage and optimize the marketing technology stack, specifically Salesforce Marketing Cloud (SFMC), Google Analytics, and Brand CMS platforms.

Act as the product owner for the Patient Services CRM (e.g., Salesforce Health Cloud), managing case management workflows, fields, and page layouts.

Oversee the technical operations of brand websites, ensuring agreed SLA uptime and fast load speeds.

Ensure the CRM and telephony integrations are available and performant for the Hub team every day.

Monitor data flows between websites, SFMC, and data systems to maintain a 360-degree view of the HCP/Patient.

Take responsibility for the hands-on building, QA, and deployment of email, SMS, and digital campaigns derived from brand briefs.

Manage the technical execution of non-promotional/transactional messages (e.g., "Refill Reminders") while maintaining a strict firewall to separate "Marketing" and "Patient Support" audiences.

Manage the operational calendar to ensure all campaigns go live on time, executing rigorous testing to prevent deployment errors.

Oversee technical operations with Hub vendors to ensure their data feeds ingest into internal systems correctly and timely.

Lead the technical onboarding of new Hub vendors or program partners.

Manage Google Analytics (GA4) implementation and tag management to ensure all digital traffic is accurately tracked.

Automate delivery and engagement reports to feed into broader omnichannel dashboards.

Own the operations of the Preference Center, ensuring global unsubscribes and opt-ins are synced across all channels immediately.

Enforce OneTrust cookie consent rules and privacy mandates across all web properties and outbound channels.

Strictly manage access controls to ensure Patient Health Information (PHI) is only accessible to authorized personnel.

Maintain system logs and documentation to ensure the Patient Services stack is ready for internal or external compliance audits at all times.

Competencies Outcome Ownership: Takes accountability for results and steps up to address difficult issues.

Owns the "last mile" of marketing and the resolution of critical patient service incidents without needing escalation.

Execute with Precision: Focuses on quality and accuracy, recognizing that marketing operations is a "zero-error" environment where mistakes carry reputational risk.

We Trust Each Other: Builds relationships based on transparency and open communication, operating with absolute integrity to protect sensitive Patient Health Information (PHI).

Think Big & Drive for Success: Innovates to drive faster time-to-market and proactively identifies system improvements to reduce "time to therapy" for the patient.

Reinvent Ipsen to serve patients by anticipating challenges and focusing on the patient journey.

Knowledge & Experience Knowledge & Experience (Essential): Proven experience in Patient Services Operations or Case Management systems (Hub Services).

Deep technical expertise in Salesforce Marketing Cloud (SFMC) including Journey Builder and Email Studio.

Strong technical background in Salesforce Health Cloud or similar Patient CRM platforms.

Deep understanding of HIPAA and PHI data handling requirements.

Proven experience in Website Operations and Google Analytics (GA4) tagging/implementation.

Experience managing Preference Centers and privacy compliance tools (e.g., OneTrust).

Experience managing data integrations with external Hub vendors/specialty pharmacies.

Knowledge & Experience (Preferred): Experience within the Pharmaceutical or Life Sciences industry (HCP marketing rules).

Knowledge of integrations across the Marketing ecosystem and experience configuring transactional communication journey.

Bachelor's degree (or equivalent) with 8+ years of relevant experience.

Our client, a privately held investment management firm, is seeking a Receptionist/Office Administrator to support daily office operations in a fast‑paced, professional environment.

This is a 100% onsite role located in downtown Boston, offering $28/hour, with hours of Monday-Friday, 8:00 AM-5:30 PM (occasional 7:30 AM starts).

Qualified and interested candidates are encouraged to apply today for immediate consideration.

Key Responsibilities Greet and register visitors while serving as the first point of contact Answer, screen, and route incoming phone calls Coordinate catering, conference room logistics, and A/V setup Assist with onsite events and meeting support Manage incoming and outgoing mail and deliveries Liaise with building maintenance and vendors Maintain office supplies, food inventory, and overall office organization Support vendor management and ad hoc administrative projects Candidate Qualifications 4+ years of office administration, reception, or hospitality experience Strong organizational skills and attention to detail Professional, welcoming demeanor with excellent customer service skills Ability to prioritize and thrive in a fast‑paced, onsite environment Comfortable interacting with senior leadership and cross‑functional teams Enthusiastic, reliable, and adaptable attitude Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future (TM)

Our client, a higher education institution located in Cambridge, is seeking an Employer Relations Assistant to join their team for a 3‑month contract.

This is a hybrid role with 3 days onsite, 2 remote, and working Monday-Friday from 9:00 AM to 5:00 PM.

The position pays $26.50 per hour and focuses on building and strengthening relationships with finance and consulting employers interested in hiring early‑career graduate talent.

Qualified and interested candidates are encouraged to apply today for immediate consideration.

Job Responsibilities Research and identify finance and consulting organizations interested in hiring early‑career graduate students Conduct outreach and build relationships with talent acquisition teams, hiring managers, and senior leaders Promote graduate programs and student talent to prospective employers Coordinate employer engagement activities such as presentations, coffee chats, panels, and networking events Collaborate with employer relations, recruiting, career advising, and external relations teams Track outreach activity, employer feedback, and partnership progress using CRM tools Candidate Qualifications Experience in employer relations, business development, recruiting, or partnership management within finance Strong understanding of the early‑career finance recruiting landscape Excellent communication and relationship‑building skills Ability to work independently and manage multiple priorities Familiarity with graduate business education and recruiting cycles preferred Experience with CRM and communication tools (e.g., Salesforce, Slack) a plus Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future (TM)

Our client, a commercial real estate firm, is seeking a Property Associate to support on-site property operations at a commercial office building in Cambridge, MA.

This is a 100% onsite, six‑month contract role (with potential to convert to permanent) starting the week of March 16th, working Monday-Friday from 8:30 AM-5:00 PM.

The pay rate is $27/hour, with an anticipated permanent salary range of $70-75K if converted.

Qualified and interested candidates are encouraged to apply today for immediate consideration.

Job Responsibilities: Serve as the primary administrative support for the on-site property team Respond to tenant inquiries and provide high-level customer service Manage calendars and provide light executive/administrative support Perform data entry, invoice coding, and administrative expense tracking Coordinate document management, lease execution, and notification tracking Monitor phones, email, and work order systems; route inquiries appropriately Maintain office organization, filing systems, and contact databases Coordinate meetings, events, conference rooms, mail, and building access Support compliance, audits, vendor coordination, and insurance tracking Assist with budgets, reporting, utilities, and ad hoc property needs Candidate Qualifications: High school diploma required; Bachelor's degree preferred 1+ year of experience in commercial real estate, property management, or office administration Proficiency with Microsoft Office; Yardi experience a plus Strong written and verbal communication skills Highly organized with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Self-starter who can work independently and as part of a team Comfortable with change, deadlines, and occasional flexible hours Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future (TM)