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Location: Richardson, TX (HQ)

Company: Sara’s Mediterranean Market

Reports to: COO / CEO

Department: Merchandising & Operations

Sara’s Mediterranean Market is a high-volume, family-owned specialty grocery and food retailer preparing for its next phase of growth, including a second flagship location and future expansion. We are seeking an experienced Director of Purchasing & Supply Chain to lead all procurement, category management, and inventory strategy across the business.

This role is responsible for owning margin, availability, and vendor strategy across grocery and related categories. The ideal candidate brings deep grocery procurement experience, strong vendor negotiation skills, and the ability to build scalable systems and discipline as the company grows.

This is a hands-on leadership role with high visibility and direct impact on profitability and operational excellence.

• Own purchasing strategy across all grocery and related categories, including dry goods, specialty imports, frozen, dairy, beverage, and private label.
• Lead SKU rationalization, assortment planning, and category performance reviews.
• Develop and execute category-level margin, pricing, and promotion strategies.

• Lead all vendor negotiations, including cost reductions, payment terms, freight, rebates, and promotional funding.
• Build and maintain strong supplier relationships while continuously improving cost structure and service levels.
• Identify and onboard new vendors aligned with quality, authenticity, and margin objectives.

• Establish inventory discipline including open-to-buy, turns, min/max, and forecasting processes.
• Reduce out-of-stocks, overstocks, and dead inventory.
• Partner with operations and finance to align purchasing with sales forecasts and cash-flow targets.

• Implement scalable purchasing systems, controls, and reporting.
• Improve PO accuracy, receiving compliance, and shrink reduction.
• Develop backup coverage and eliminate single-point dependencies in purchasing processes.

• Partner closely with COO, GM, Finance, Operations, and Merchandising teams.
• Provide clear reporting on margins, turns, vendor performance, and category health.
• Hire, train, and develop future buyers or category managers as the business scales.

• 7+ years of progressive experience in grocery procurement, category management, or supply chain leadership.
• Experience in a $50M+ grocery or specialty retail environment.
• Proven success managing multi-category purchasing and vendor negotiations.
• Strong financial acumen with demonstrated impact on margin and inventory turns.
• Advanced Excel and ERP / inventory system proficiency.

• Experience with retailers such as H-E-B, Central Market, Sprouts, Whole Foods, Costco, or similar.
• Private label or proprietary brand experience.
• Multi-unit or expansion-stage company experience.

• Highly organized and detail-oriented
• Data-driven decision maker
• Comfortable holding vendors and internal teams accountable
• Strong communicator with executive presence
• Able to operate independently and make decisive recommendations
• Comfortable working in a fast-paced, entrepreneurial environment

• High-impact leadership role with direct influence on profitability and growth
• Opportunity to build best-in-class procurement systems from the ground up
• Work with a passionate, quality-driven leadership team
• Be part of a respected, family-owned brand entering its next growth chapter

Competitive base salary plus performance-based incentive tied to margin improvement, inventory turns, and supply-chain KPIs. Full benefits included.

Apply directly via LinkedIn or email your resume to:

Location: Dallas–Fort Worth, TX

Type: Full-Time Executive

Industry: Specialty Retail • Grocery • CPG • Food Manufacturing

Reports to: CEO

Sara’s Mediterranean Market is one of the fastest-growing specialty food companies in Texas, known for our award-winning bakery, curated grocery experience, and high-volume fresh food departments. With over 30 years of history and a major expansion underway—including a new 35,000 sq ft flagship in Frisco and rapidly growing manufacturing capabilities through BMF Baking Co.—we are building a world-class, multi-unit, multi-channel enterprise.

We are now seeking a transformational Chief Operating Officer (COO) to help us scale from a founder-led organization to a sophisticated, operationally excellent, financially disciplined company capable of doubling and tripling in value over the next 3–5 years.

The COO will be the operational engine of the company—responsible for building systems, people, financial discipline, and scalable infrastructure across all locations. This executive will oversee day-to-day operations, drive the P&L, and partner directly with the CEO to execute our long-term vision.

This role is perfect for a leader who has grown high-volume grocery, specialty retail, or food manufacturing operations and knows how to take a family-owned business into its next era of disciplined, sustainable growth.

Operational Excellence

• Own all store operations across departments: grocery, produce, bakery, grill, and butcher shop
• Standardize SOPs and operational systems across locations
• Build a high-performance culture with clear expectations, KPIs, and accountability
• Improve efficiency, reduce shrink, and elevate customer experience

Financial Discipline & P&L Management

• Lead weekly/monthly P&L reviews with department heads
• Build budgeting, forecasting, and labor models
• Create inventory, waste, and cost-control systems
• Partner with CFO on financial strategy, reporting, and capital planning

Expansion & New Store Development

• Lead the execution of our new Frisco flagship (35,000 sq ft, 2026 opening)
• Build repeatable store-opening playbooks for future growth
• Manage vendor relationships, construction timelines, and critical-path decisions

Leadership & Organizational Development

• Coach and develop department leaders and GMs
• Create scalable reporting structures and performance dashboards
• Strengthen communication and alignment across the company

• A proven operational leader with 10+ years in grocery, specialty retail, or food manufacturing
• Experienced running $50M–$200M+ P&Ls
• Strong in financial management, decision-making, and execution
• Obsessed with systems, discipline, efficiency, and accountability
• Comfortable building an organization that can scale from 2 stores → 5 → 10
• A strategic partner who ensures the CEO can focus on vision, partnerships, and growth
• A builder who thrives in a fast-paced, entrepreneurial environment

• Whole Foods Market
• H-E-B
• Wegmans
• Sprouts
• Fresh Market
• High-growth CPG or food manufacturing
• Multi-unit grocery/retail operators

• Rare opportunity to transform a 30-year family brand into a category-defining regional chain
• Direct impact on doubling or tripling enterprise value
• A leadership team deeply committed to growth, quality, and guest hospitality
• Competitive executive compensation package
• Ability to build the systems, culture, and structure that will shape the company for the next decade

If you are a builder, a disciplined operator, and a leader who can turn vision into execution, we’d love to meet you.

Apply directly via LinkedIn or email your resume to:

As a member of our underwriting support team, you will provide high level support to the underwriting function. In this role, you will assist in the preparation of new business quotes and policy issues, as well as rating both new business and renewal applications, while maintaining accuracy and targeted due dates.

Responsibilities:

• 
  
  
• Complete portfolio process (RPA) prior to renewal date
  
  
• Complete pre-underwriting process of renewals by Underwriter due date and new business submissions
  
  
• Coordinate the pre-underwriting process which includes, but is not limited to:
  
  
• Review of application
  
  
• Request for add'l info from agent or PMA staff
  
  
• Classification of exposures
  
  
• Ordering RMA, D&B, MVR's and synopsis
  
  
• Completion of loss trend and development
  
  
• Analysis of large claims and loss trends
  
  
• Review of prior audits
  
  
• Complete new business, renewal and financial notification forms.
  
  
• Attend and fully participate in all Team and Underwriting Meetings
  
  
• Meet with assigned underwriter weekly to discuss and prioritize work processes and tasks
  
  
• Process work in a timely and accurate manner
  
  
• Rate and issue WC new business and renewal policies. Provide instruction to the Rating Center for completion of PAL lines new business and renewal policies.
  
  
• Issue WC and Auto state filings as required.
  
  
• Review correspondence including: Mid-term endorsement requests, Cancellation requests, WC Bureau letters. Respond to inquiries within UA authority.
  
  
• Maintain Corporate Underwriting Image Standards.
  
  
• Contact producers and insureds to obtain information and expedite service.
  
  
• Visits Agents with an Underwriter for the purpose of establishing contact and acquainting them with work routines.
  
  
• May assume a major role in training new hires, special projects, and learning & presenting new material to other Underwriting Assistants.
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

#LI-Hybrid

• 
  
  
• High School diploma or equivalent.
  
  
• 3 years commercial underwriting assistant experience working with small and mid-sized accounts.
  
  
• Experience working with internal/external clients
  
  
• Ability to maintain professional, proficient working relationships
  
  
• Strong team skills.
  
  

#LI-Hybrid

About the Role

Impact you will make

Software Engineer with FinThrive is responsible for the design and development of new features and tools to support our industry leading healthcare software. This position also supports and maintains existing products for growth and development of our Patient to Payment technology suite. The ideal candidate will have experience with software development practices and patterns, as well as direct experience in supporting enterprise-level cloud-based solutions. Collaborating on a high energy team that provides an opportunity for flexibility of responsibility, schedule and location.

You will help create and maintain our software and establish best practices. Key impact:

• 
  
  
• Create or update components of multi-million-dollar revenue claims products
  
  
• Work with cutting edge web technologies and modernize older applications
  
  
• Build cloud based software using modern CI/CD practices
  
  

What you will do

• 
  
  
• Develop new features and maintain/enhance existing functionality
  
  
• Work within and maintain an extensible and performant system architecture
  
  
• Perform code review, unit test coverage, and continuous improvement
  
  
• Monitor and fix security vulnerabilities
  
  
• Support automation and productivity
  
  
• Communicate effectively with team members and project leadership about technical deliverables and hurdles
  
  
• Seek opportunities to incorporate new technologies into the product's technology stack when they can add value
  
  
• Work directly with support organizations to resolve production issues
  
  
• Provide application support by analyzing defects, replicating/fixing defects and providing root cause analysis for defects
  
  
• Troubleshoot and resolve functional and performance related issues
  
  
• Update documentations for code written, deployment instructions, and support
  
  

What you will bring

• 
  
  
• Bachelor's degree in software engineering or related field; alternative 4+ years of software engineering experience
  
  
• Experience in developing software in an Agile environment
  
  
• Good knowledge of Visual Studio, C#, ASP.Net MVC, ASP.Net, SQL, WebAPI
  
  
• Experience with modern web development with modern JS and TS frameworks
  
  
• Angular experience
  
  
• OOD & Design Patterns, e.g., Inversion of Control (Microsoft Dependency Extensions / Autofac/Unity)
  
  
• Experience with unit testing frameworks (nUnit, Moq, MSTest, nspec, etc.)
  
  
• Excellent oral and written communications skills
  
  
• Basic understanding of CI/CD and integration of automation into CI/CD
  
  
• Effective communication skills and ability to collaborate with developers and product owners
  
  

What we would like to see

• 
  
  
• Strong understanding of .NET
  
  
• Azure Knowledge
  
  
• Continuous Integration experience and understanding
  
  
• Automated Testing & Continuous Integration experience
  
  
• Test Driven Development (TDD) experience
  
  
• Cloud base software development experience
  
  
• Healthcare domain knowledge, specifically in the areas of Patient Accounting, HIM, Revenue Cycle and IT integration
  
  
• Knowledge of software development best practices; proven ability to monitor code quality and unit test coverage, security vulnerabilities
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

Impact you will make

The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.

Regional Customer Success Leader

What You Will Do

• 
  
  
• Report to the SVP, Growth and lead a regional team of Customer Success Directors
  
  
• Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
  
  
• Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
  
  
• Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
  
  
• Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
  
  
• Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
  
  
• Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
  
  
• Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
  
  
• Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
  
  
• Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
  
  

What You Will Bring

• 
  
  
• 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
  
  
• 5+ years of leadership experience managing and developing regional or national customer success teams.
  
  
• Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
  
  
• Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
  
  
• Experience in account strategy, KPI management, and operational execution.
  
  
• Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
  
  
• Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
  
  
• Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
  
  
• Bachelor's degree required; MBA or advanced degree preferred.
  
  
• Travel required: up to 50%.
  
  

What We Would Like to See

• 
  
  
• Prior experience with revenue cycle SAAS technology and service solutions
  
  
• Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
  
  
• Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
  
  
• Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

• 
  
• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high-volume setting.
  
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  

Title:Sr. Manager Data Governance

Location: Richardson, TX Hybrid

Duration: 6 months possibility of FTE conversion yes

JOB SUMMARY

This position incubates and establishes a leading-edge global Data Governance function to support business segments, corporate functions and the Digital & Technology stakeholders. The responsibility includes

• 
  
• Liaise directly with clients and account teams to provide strategic direction on implementation of data governance programs, best practices, adoption of standards, mast data management, and data quality improvement while leveraging leading-edge data governance tools and technology.
  
• Collaborate with and manage highly performing data governance and data management professionals that support occupier clients and account teams.
  
• Provide support on data strategy execution in the adoption of data products including enterprise data platform that provides game-changing analytics in the CRE industry.
  
• Serve as the data governance champion of strategic data products and supporting metadata and reference data.
  
• Implement and support data ownership and stewardship programs for stakeholders across the business to ensure that account teams adopt improved data governance and management practices.
  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 
  
• Participate in the strategy, planning, and execution for Enterprise Data Governance at, focusing on Building Operations & Experience (BOE) business segment. Ensure the company has urgency, sensitivity and thought leadership for competitive capabilities around data.
  
• Demonstrated leadership experience in a large, complex, global organization, including the ability to effectively work and communicate across organizational lines. Ensure business stakeholder understanding, alignment and commitment to the objectives of the data governance and management program(s). Be the champion and evangelist for data, the business value, and the potential innovations. Be the trusted advisor to senior leadership and peers.
  
• Demonstrated experience in building relationships and leading high-performing teams with top talents around the world. Build a high performance environment and execute a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/ values/ business strategy and managing succession and development planning for the team.
  
• Collaborate with partners across business segments/ business lines, regions and accounts to develop consistent data governance capabilities at all levels, influencing decisions relating to policy, practices, supporting technology, and talent development.
  
• Establish leading data management practices and shared services relating to data quality, data provisioning, metadata, lineage, reference data, issue management and change management.
  
• Implement data governance as commodity services that could be leveraged by various clients in different industries. Understand clients' appetite and risk culture in day-to-day support activities and decision-making.
  
• Establish account team data governance programs. Define data domains and implement business oversight via essential data governance organizations and RACI (i.e. central data governance function, Data Ownership and Stewardship Program, etc.). Establish data standards, policies and controls. Design and implement the framework, including associated processes, necessary to sustain a data control environment. Monitoring compliance with data policies and standards
  
• Establish account team and cross-account data quality framework necessary to enable data quality reporting, issue identification, remediation and tracking, ultimately ensuring trust and confidence in data across domains.
  
• Guide the client accounts to adopt the strategic data products including existing account migrations and new account transitions. Manage data to support and its clients' business intelligence and scale appropriately with business growth.
  
• Experience in leading and driving leading-edge data innovation initiatives including big data, cloud computing, IoT, data virtualization and federation, etc., is a plus.
  
• Create and implement strategic approaches, plans, timelines, preparation of business cases to ensure expedited handling of client data protection, and other data compliance and security requirements.
  
• Develop and implement metrics needed to monitor/ report on data governance and data management progress
  
• Develop communication approaches and change management strategies; determines presentation focus and emphasis and prepares board-level presentations.
  
• Performs other duties as assigned.
  

SUPERVISORY RESPONSIBILITIES

Manages the planning, organization, and controls for a major functional area or department. Position will be responsible for managing direct reports across the Americas region and working with peers across all regions, requiring flexibility in schedule. May also be responsible for matrix reports. This position requires subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years of related experience and/or training, including five years of experience at the management level.

• 
  
• 5 or more years of progressively responsible management positions in complex organizations required. Demonstrated success with high visibility projects, leaders in technology use and development, change management, budget and business case development and staff development.
  
• 5 or more years of related experience in related industry; commercial real estate management preferred.
  
• 7 or more years of data management related experience such as data analysis, data governance, enterprise information management, data modeling, and data quality management. analytics experience desired, i.e., data visualization, data analytics, data mining, business intelligence, etc.
  
• Candidates must have experience working in large organizations with geographically dispersed teams and complex technical environments.
  
• Experience in dealing with internal and external customers, service providers and vendors. Must be able to manage competing priorities. Needs to be resilient; resolving conflicts quickly to achieve desired business results.
  
  

• 
  
• Bachelor's degree in business administration, Information Management, MIS, Business Intelligence and Data Science, Library Science, Computer Science or related fields; advanced degree preferred.
  

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

• 
  
• Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
  
• Ability to establish and maintain a high level of customer trust and confidence in the overall information and analytics space
  
• Excellent oral, written, and presentation communication skills. Strong negotiation and group facilitation skills; ability to move a process forward, while meeting the needs of a variety of clients.
  
• Excellent collaboration, influence and leadership skills. Ability to work with various levels of peers including analysts, developers and executives regarding complex business and data related issues.
  
• Relationship management skills that include excellent listening and consultative capability, the ability to influence and negotiate with business and technology partners to drive change, and the ability to take a broad perspective and make key connections
  

FINANCIAL KNOWLEDGE

• 
  
• Requires basic knowledge of financial terms and principles.
  
• Participates in complex financial/business analysis and report reviews prepared peers or leaders.
  
• Manages to and oversees department budget.
  

REASONING ABILITY

• 
  
• Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
  
  • 
    
  • Understanding of global organizational design and the ability to shape and drive large-scale, cross-functional programs around people, technology, processes, and tools.
    
  • Demonstrated ability to balance long-term strategy with quick wins.
    
  • Demonstrated ability for strategic influencing and education of cross-functional stakeholders about the strategic importance and value of data governance
    
  • Excellent managerial skills; collaborative, imaginative, resourceful, reliable, technically savvy.
    
  • Superior analytical and creative problem-solving skills. Demonstrated successes in data analysis, drawing conclusions and improvement. Apply listening and consultative skills to understand business needs; be able to interpret requirements, identify impacts and analyze problems to determine impacts to business processes across the organization.
    
  • Ability to work well under deadlines, ability to work in a multi-tasking production environment to make good judgments about competing priorities.
    
  • Ability to tell a story to explain or sell a concept.
    
  
  
  

OTHER SKILLS and/or ABILITIES

• 
  
• Utilizes an entrepreneurial approach and develops innovative solutions.
  
• Ability to write business cases, process maps, presentation materials and articles using distinctive style.
  
• Ability to make effective and persuasive presentations on complex topics across various levels of leadership
  
• Expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
  
• Ability to use strong conceptual and analytical skills to generate insights and recommendations.
  
• Demonstrated information management and quantitative skills, including working knowledge of IT infrastructure, various technologies/ platforms, and aligned vendor solutions with enterprise strategic priorities.
  
• Experience managing small to mid-size teams and delivering results.
  
• Thorough knowledge of cutting-edge data management tools, industry advances, etc.
  
• Superior project management/ consulting and leadership skills. Demonstrated ability to facilitate complex, mission critical projects and to develop, participate in and guide multi-disciplinary work teams. Manage task timelines and deliverable schedules and share concerns about deliverables, timelines, and issues with Data Governance services or deliverables.
  
• Superior ability to manage, manipulate and analyze raw data, draw conclusions, and develop actionable recommendations using technology. Articulate the issues and resolutions via business-friendly communications. Serve as primary day-to-day contact for regional data management issues.
  
• Advanced understanding of data quality management. Knowledge of data governance and how it impacts business processes.
  
• Knowledge of master data management in a global environment, including data lifecycle and maintenance processes.
  
• Skills in MS Visio, Word and PowerPoint is a plus.
  
• Experience with reference data management tools at including Collibra, MS Excel, SQL query, etc., is a plus.
  
• Software development lifecycle knowledge, with background in agile philosophies and
  

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

Who We Are:

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

What you would be doing:

Ensures manufacturing and assembly processes/procedures utilized by Contract Manufacturers meet product quality and reliability requirements.

Tracks ongoing quality and yield performance to drive improvement activities.

Evaluates new product designs for manufacturability.

Assists Contract Manufacturers with problem identification, root cause analysis, and corrective action identification, verification, and implementation.

Implements quality plans for rapidly transitioning products into manufacture.

Determines acceptability of product from subcontractors and internal operations.

Supports quality system development and implementation to applicable codes and standards such as ISO9001, etc.

Performs, documents and track results of internal audits.

Generates, evaluates and tracks corrective action requests.

Inspects and evaluates material and product quality according to internal process and procedures.

Assists in training of company personnel.

Interfaces with customers for quality activities

.

What we require (Skills and Background):

• Bachelor’s degree in engineering, Electronics or related discipline or equivalent desired
• Four to six years of previous quality assurance experience in the electronics or power industry required.
• Previous experience working with an ISO-9001 quality assurance program required
• Automotive background experience (IATF 16949 Automotive Quality Management System in particular) to support EV business.
• Core Quality and Engineering Tools (QMS, PPAP, APQP, FMEA, SPC, MSA, QCP, PMP)
• Quality metrics and driving metrics improvement (Yield, Cpk, GR&R, Scrap, MRB, DPPM
• Knowledge of statistical techniques and demonstrated ability to review and approve test plans, qualification reports, drawings, documents
• Quality Control Analysis; conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Monitoring/ Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Demonstrated advance proficiency with computer software to include MS Office (Word and Excel) and e-mail

Desired Skills:

Auditor or Lead Auditor Certification or Certified Quality Engineer is preferred.

ISO14001:2015 Environmental Management Systems, ISO 45001 Health, and Safety Management is a plus.

Delta SQMS (Smart Quality Management System) experience

Smart IQC

MES (Manufacturing Execution System)

What you will experience at Delta:

You will be joining one of the world’s leaders in technology as they grow their presences in North America. This role offers a competitive salary package, comprehensive benefits, and the opportunity to work with a dynamic team in a fast-paced and innovative environment. If you are a self-starter with a passion for technology and a commitment to customer satisfaction, this is the job for you.

Who We Are:

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

What you would be doing:

Responsible for safely Assemble quality products through the efficient use of manpower, materials, and equipment. The Production Assembly Line Supervisor, directs the activities to Production Assembly departments, promotes safe work practices, maintains production schedules and record keeping, and ensures quality standards are met. This position plans work, makes assignments, assists in the hiring process, trains new employees, and administers company policies consistently. Communicates well with Eng. Planning

• Production Schedule and work order:
• Close work order within 4hrs after return FG to Stock.
• Manufacturing experience, Power Electronics, (UPS, Switchboards, Panel Boards, Power Distribution Units)
• Accurately complete production reports; complete details of run time report.
• Communicate any material shortages
• Responsible of achieving the daily production requirements
• Assessing project and resource requirements.
• Train new employees utilizing the OI.
• Achieve monthly productivity KPI.
• Read, Review, Plan and organize production schedules. To meet OTD.

• 5S and Safety: Promote safety in the workplace on a daily basis; lead and direct Safety Program on a team as defined
• Lead safety discussions, training with employees, audit associate safety practices during walk around.
• Maintain Delta’s competence plan
• Ensure that all necessary PPE is being follow.
• Report all safety issues to manager.
• Maintain housekeeping standards 5S by inspecting each line, update line charts with data & comments.
• Perform periodic check-ins after Initial training.
• Teach employees to run 5S audits. And Follow Delta’s 5S Score Card.

• Training and Coach: Provide on-the-job training for associates in all areas of their job duties.
• Set Goals for employees & Make employees accountable.
• Share and review company mission and goals.
• Work on getting regular feedback from your team.

• WIP & Material Management: Maintain Scrap report
• Manage and report material with over usage/ over issue.
• Responsible for area inventory control for the area.
• Assess staffing levels, adhere to budgeted headcount numbers for work needs, and work with Production Manager and HR to fill.

• Work Quality: Follow SOP.
• Ready to work before and after shift starts.
• Manage team meetings, and attend additional management team meetings as necessary.
• Lead by example following the 3 basics rules, Safety, Quality and productivity.
• Comply with and consistently administer company policies.
• Accurate Safety, Production, Scrap, Quality an HR recordkeeping.

• Process & Continuous Improvement: Identify limiting factors of production and make recommendations for continual improvement.
• Maintain department procedure and work instructions and work with PE to update as necessary
• Maintain compliance with QMS system; QA Scrap & First Piece Approvals
• Schedule regular communication meetings to promote team building and improvement
• Ensure that the EMS conforms to ISO14001: 2015
• Ensure processes are delivering intended outcomes
• Report to Top Management on the performance of the EMS; on opportunities for improvement; on change requirements; on innovations
• Ensure the integrity of the EMS is maintained

What we require (Skills and Background):

• Bachelor’s Degree or equivalent (preferred) in electrical
• 5+ years of supervisory experience in high-Volume production and/or industrial industry.
• Strong organizational, Leadership & administrative Skills.
• Knowledge and understanding of fabrication, mechanical, electrical, and electronic principals,
• Must understand specific OSHA and EPA standards as they relate to the plant environment.
• Ability to interpret an extensive variety of technical instructions.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Computer literate – (MS Office) (ERP Systems – SAP)

What you will experience at Delta:

You will be joining one of the world’s leaders in technology as they grow their presences in North America. This role offers a competitive salary package, comprehensive benefits, and the opportunity to work with a dynamic team in a fast-paced and innovative environment. If you are a self-starter with a passion for technology and a commitment to customer satisfaction, this is the job for you.

Front Desk Coordinator / Patient Services Representative

Job Summary

The Front Desk Coordinator serves as the first point of contact for patients, visitors, and staff within the department. This role is responsible for delivering a welcoming, professional experience while supporting administrative, scheduling, and patient registration functions to ensure efficient departmental operations.

Key Responsibilities

• Greet and assist patients, visitors, and staff in a courteous and professional manner
• Check patients in/out and verify demographic and insurance information
• Schedule, confirm, and adjust appointments as needed
• Answer and direct incoming phone calls
• Maintain accurate patient records within the electronic medical record (EMR) system
• Collect required documentation and obtain necessary forms/signatures
• Handle general administrative tasks (filing, scanning, data entry)
• Coordinate communication between patients and clinical staff
• Ensure patient privacy and confidentiality at all times
• Provide exceptional customer service while managing multiple priorities

Requirements

• High school diploma or equivalent
• Prior customer service or administrative experience
• Strong communication and interpersonal skills
• Basic computer proficiency
• Ability to maintain professionalism in a fast-paced environment
• Strong attention to detail and organizational skills

Data Entry Clerk

$21/hr

Onsite

***US CITIZENSHIP OR GREEN CARD REQUIRED***

A leading telecommunications company's Legal and Emergency Response team is seeking a detail-oriented and professional Contract Legal Data Entry Specialist to join their Case Management group. In this vital role, you'll be responsible for processing and routing legal demands served upon the company for historical customer information. You will analyze and accurately categorize legal documents such as court orders, search warrants, and subpoenas to ensure they are handled properly. This position requires a high level of confidentiality and a strong commitment to accuracy.

Key Responsibilities

• Analyze and process legal documents, including subpoenas, court orders, search warrants, and preservation letters.
• Accurately name and code documents for proper routing to the appropriate internal teams, including Case Management, Real Time Operations (RTO), and the Emergency Response Center (ERC).
• Maintain a high level of confidentiality with sensitive information as defined by a company-specific National Security Agreement (NSA).
• Demonstrate a mature and professional demeanor when handling potentially graphic content.
• Assist with other data entry and administrative duties as assigned.

Qualifications

• Proven ability to type a minimum of 45 words per minute and 5,000 keystrokes per hour.
• High level of computer literacy, including proficiency with 10-key data entry.
• Excellent communication skills and a strong professional attitude.
• Detail-oriented, goal-driven, and a quick learner.
• Ability to work with minimal supervision.
• Experience or formal training in reading legal demands is preferred but not required. We provide comprehensive on-the-job training.

Work Environment & Details

• This is a contract position.
• Training will be conducted strictly in-office.
• After successful completion of training and consistent demonstration of meeting performance and quality standards, you may have the opportunity to work from home up to two days per week.

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Management Trainee Material Damage Adjuster, Managing Claims.

In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met. In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met.

Responsibilities

• Manage a high-volume low complexity claims from beginning to end.
• Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases.
• Analysing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.
• Negotiate repairs and settlements with claimants.
• Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team.
• Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs.
• Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively.
• Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.
• Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.

Qualifications we seek in you!

Minimum Qualifications

• Maintains adjuster licenses in all required states including New York or Hawaii.
• Relevant years of experience in Material Damage Liability Claims handling with multi-state

experience.

• College Diploma or commensurate work experience.
• Maintains an adjuster license(s) as required by state regulations.
• Experience handling fast track/low touch claims.
• Proficient in MS Office (Word, Excel, PowerPoint)

Preferred Qualifications/ Skills

• Bilingual
• Insurance Designation(s)

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $65,000 to $67,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.