Jobs in Los Angeles, CA

2,015 positions found — Page 95

Third Party Utility Coordinator
Salary not disclosed
Los Angeles, CA 1 week ago

Job Description


D'Leon Consulting Engineers is seeking a Third Party Utility Coordinator in Los Angeles, California


Responsibilities

  • Conduct detailed utility investigations to identify existing infrastructure, assess potential conflicts, and recommend solutions during project planning and execution phases.
  • Coordinate with utility providers, contractors, and project teams to ensure timely relocation, installation, and integration of utility services.
  • Review and interpret construction plans, scopes of work (SOW), and project schedules to identify utility impacts and requirements.
  • Obtain necessary permits, approvals, and agreements from utility companies and regulatory agencies to ensure project compliance.
  • Develop and maintain utility coordination documentation, including utility adjustment plans, easement agreements, and status reports.
  • Organize and facilitate utility coordination meetings to align stakeholders on project timelines, requirements, and resolutions.
  • Monitor utility relocation and installation progress, ensuring work aligns with project schedules, safety standards, and quality expectations.
  • Provide technical guidance on design adjustments, cost estimates, and risk mitigation strategies related to utility coordination.
  • Resolve utility conflicts by collaborating with engineers, contractors, and utility providers, ensuring minimal disruptions to the project timeline.
  • Stay updated on local, state, and federal regulations regarding utility coordination and infrastructure projects.


Qualifications

  • Bachelor’s degree in Civil Engineering, Construction Management, or a related field (or equivalent experience).
  • Proven experience in utility coordination, utility relocation, or construction project management.
  • Strong knowledge of utility systems, infrastructure design, and regulatory requirements.
  • Proficiency in AutoCAD, GIS software, and project management tools.
  • Excellent problem-solving, organizational, and time management skills.
  • Exceptional verbal and written communication skills, with the ability to collaborate effectively with diverse stakeholders.
  • Ability to manage multiple projects simultaneously and adapt to changing priorities.
  • Familiarity with construction safety standards and practices.
Not Specified
Assistant General Manager - TAO Restaurant Los Angeles
Salary not disclosed

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Program with Employer Match
  • Life and Disability Insurance Plans
  • Ancillary Insurance Plans
  • Employee Assistance Program
  • Fertility & Family Forming Support and Resources
  • Pet Insurance
  • Employee Discounts
  • TAO Savings Marketplace
  • Time off and much more!


Assists the General Manager in overseeing daily front-of-house operations and leading the team in alignment with department policies and procedures. Responsible for managing all aspects of front-of-house activities to ensure smooth and efficient service. Interacts with dining room guests, team members, and supervisors in a polite and courteous manner to deliver gracious hospitality.


ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Maintain professional appearance standards as outlined in the Tao Group Hospitality Employee Handbook.
  • Anticipate and accommodate guest needs to ensure an exceptional experience.
  • Ensure general cleanliness and upkeep of the front-of-house and the entire venue.
  • Assist in interviewing, hiring, and training new team members.
  • Oversee scheduling, employee development, and growth opportunities for all front-of-house staff.
  • Collaborate with the General Manager to create and conduct job performance reviews.
  • Manage front-of-house operations to ensure quality, safety, recipe accuracy, efficiency, and profitability.
  • Possess comprehensive knowledge of operational systems, including payroll.
  • Regulate and manage all executive-level POS system functions.
  • Participate in the review and analysis of the venue’s monthly Profit & Loss statements.
  • Ensure compliance with Department of Health regulations and internal sanitation standards.
  • Ensure venue adherence to all federal, state, and local laws and regulations, as well as company policies.
  • Coach and develop front-of-house staff by setting clear expectations and performance standards.
  • Ensure all mechanical systems are operational and in compliance with applicable codes and ordinances.
  • Monitor compliance with all front-of-house standards and procedures.
  • Maintain in-depth knowledge of all food and beverage menus and overall venue offerings.
  • Address and resolve guest and employee concerns promptly and effectively.
  • Oversee reconciliation of all end-of-shift financials.
  • Demonstrate practical knowledge of the duties of all supervised employees.
  • Communicate clearly and effectively with heart-of-house team members during service.
  • Ensure completion of all opening and closing duties as prescribed by company policy.
  • Attend and lead daily pre-service meetings to align team performance.
  • Demonstrate a strong understanding of Tao Group Hospitality, its partners, and any associated hotel properties.
  • Assist in managing the repair or replacement of any damaged equipment or furniture.
  • Actively participate in training sessions, departmental meetings, and daily pre-service meetings.
  • Lead by example through active listening, observation, and knowledge-sharing.
  • Maintain a positive and professional attitude at all times.
  • Foster a collaborative team environment by supporting fellow team members.
  • Assist with and complete additional tasks as assigned.


TRAINING REQUIREMENTS:

  • Tao Group Hospitality Assistant General Manager Training Program, PCI/DSS, Alcohol Awareness, Food Handling and Gaming Registration (where applicable).
  • PCI/DSS Training


EDUCATION/WORKING KNOWLEDGE:

  • Minimum 5 years of previous hospitality experience as an Assistant General Manager, Restaurant Manager or senior manager within a high-volume setting is essential.
  • Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.
  • Strong guest service foundation, ability to coach and build a team, problem solves, and leadership skills required.
  • Demonstrated financial acumen with P&L statements, and labor models is desirable.
  • Must be organized, self-motivated, and proactive with strong attention to detail.
  • Proficient with computers (Microsoft Products), POS, and technology.


SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Ability to write, read, and verbally communicate
  • Must have strong problem-solving skills
  • Excellent written and verbal communication skills required
  • Ability to work under pressure and meet deadlines
  • Must have good positive energy throughout the day
  • Must be able to read the computer monitors and print legibly
  • Must be able to sit and/or stand for extended periods of time
  • Must be able to move quickly through work and set the pace in the office
  • Must be able to push and lift up to 75 lbs. with or without assistance
  • Small to Medium office environment
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  • 5-25% Local Travel (United States)
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
  • Ability to maintain a high level of confidentiality
  • Ability to handle a fast-paced, busy, and somewhat stressful environment
Not Specified
Global Brand Manager
Salary not disclosed
Los Angeles, CA 1 week ago

A large well known hospital group is urgently looking to hire an Admin Assistant to join their team on site in Newton, MA!


** This is a 6+ month contract to hire on W2 offering a full benefits package **


Required Skills & Experience

  • Bachelors degree
  • 5+ years of experience working in theatrical/brand marketing
  • Experience working for entertainment/streaming/film clients
  • Experience working on print, social and retail
  • Experience working with filmmakers, talent and/or creatives
  • Extensive experience using Microsoft Office, Keynote, PowerPoint and Photoshop. Illustrator skills a plus
  • Experience Working with Stakeholders


What You Will Be Doing:

  • The Global Manager, Global Partnership Marketing in our Global Promotions department supports the Global Director, Marketing & Creative in building, developing and executing strategic partnerships between corporate partners
  • The focus of this position is to assist in the development and management of various Global promotional marketing and creative campaigns.
  • Under the guidance of the Global Director, the main function of this role is to manage creative development and execution of co-branded advertising campaigns supporting theatrical releases; includes television, print, radio, and online media; in-store point-of-sale materials, packaging, premiums, online, and mobile content for Global promotional campaigns, as assigned.
  • Liaise with both internal and external creative vendor when necessary for special print and packaging jobs, TV spots, etc.
  • Manages the approval process internally (marketing execs, filmmakers, creative advertising, brand marketing, publicity, events, legal) and externally (promotional partners and agencies).
  • Serve as the day-to-day contact with promotional partners, advertising agencies, internal and external executives
  • Coordinate PR & Events - partner-sponsored special events, trade shows, press releases, media alerts, etc.
  • Manage creative asset distribution internally and externally and assist with departmental creative needs
  • Responsible for maintaining account management grids, status reports, email communication to internal and external promotional partners and agencies.
  • Responsible for preparing program recap presentations, filmmaker presentations
  • Conduct competitive research



You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k)
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan



Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Not Specified
Document Control Specialist
🏢 D'LEON CONSULTING ENGINEERS
Salary not disclosed
Los Angeles County, CA 1 week ago

Job Description


D'Leon Consulting Engineers is seeking a Document Control Specialist in Los Angeles, California


Responsibilities

  • The control, scanning, indexing, linking, hardcopy filing and distribution of documents in Prolog. This includes internal to Planning & Development Group (PDG) and external to project participants distribution of correspondence, technical submittals, project reports, Requests for Information, and contract plans and specifications.
  • Prepare transmittals, distribute documents using Prolog, and retrieve documents through Prolog software.
  • Must be highly organized and detail oriented.
  • Must be a proactive, self-starter, with a results-oriented focus.
  • Must be sensitive to time deadlines, ensure that work is accomplished in the time frames required, and must be flexible and able to readily adapt to changing priorities.
  • May be designated as a lead Document Control Technician on a project or element.
  • May be assigned training duties to train new staff on document controls procedures.

Other Required Duties

  • Assist the Project Manager, the Construction Manager, and the Project Team in all matters relative to project documents and the control and distribution of documents in Prolog Manager.
  • Process project documents and maintain document control files in accordance with project document control procedures.
  • Document Control Support encompasses both electronic and hard copy distribution and filing.
  • Responsibilities include establish and maintain files; receive, index and scan documents into Prolog Manager software.
  • Types of project documents include correspondence, field memos, submittals, pay requests, drawing log, safety notices, RFIs, and photos.
  • The control, scanning, indexing, linking and distribution of documents in Prolog. This includes internal to external to project participants distribution of correspondence, technical submittals, project reports, Requests for Information, and contract plans and specifications.
  • Create binders, create labels, and organize and file contract documents.


Qualifications

  • 2 year technical degree
  • 5 years of experience with document processing and data management
  • Master of Microsoft Office Suite and Adobe Acrobat Professional
  • Document control software preferred, Prolog
Not Specified
President / CEO - Group North America
Salary not disclosed
Los Angeles, CA 1 week ago

Position Overview


We are seeking a dynamic, visionary President & CEO to oversee the company’s North American operations and its subsidiary, reporting to the Executive Committee of the Group. This role holds full P&L accountability for both entities and end-to-end responsibility for driving revenue growth, operational synergy, and strategic alliances in the USA. The ideal candidate is an entrepreneurial leader with proven expertise in logistics, freight forwarding, customs brokerage, and supply chain management, adept at unifying high-performing teams in operations, sales, compliance, finance, and technology. This position blends hands-on leadership with bold strategy to elevate our premium positioning in specialized international trade services.


Key Responsibilities


Strategic Leadership

  • Formulate and execute a unified growth strategy to reinforce market leadership in freight forwarding, customs brokerage, and integrated logistics, targeting construction, industrial, and high-value cargo sectors.
  • Foster synergies between the Group and its subsidiary to drive sustainable expansion, profitability, and innovation across all supply chain business including air, ocean, rail, multimodal transport, and compliance services.

Financial Management

  • Maintain full P&L oversight for the combined entities, synchronizing financial performance with strategic imperatives through disciplined budgeting, forecasting, and cost optimization.
  • Bolster financial reporting and transparency to empower informed decisions and build stakeholder trust.

Operational Excellence

  • Direct the senior leadership team encompassing operations, sales & marketing, customs/compliance, customer experience, finance, warehousing, and digital tools, ensuring alignment across the Group’s international branch offices and other U.S. gateways.
  • Streamline supply chain processes for efficiency, regulatory compliance, and scalability, prioritizing disruption-free, value-added solutions from origin to destination.

Customer-Centric Innovation

  • Sustain our reputation for bespoke, high-touch services that navigate complex shipments, from single-parcel airfreight to large-scale project logistics and customs challenges.
  • Anticipate industry evolutions in trade regulations, sustainability, and digitalization to deploy advanced tools and offerings that secure our competitive advantage.

Cultural Stewardship

  • Cultivate a cohesive, values-driven culture that merges company family-oriented integrity, emphasizing collaboration, excellence, and customer obsession.
  • Inspire and develop diverse teams across both organizations, promoting inclusion, engagement, and talent retention in a multi-office U.S. footprint.


Required Qualifications


Leadership & Business Acumen

  • 15+ years of progressive leadership in logistics, freight forwarding, customs brokerage, or supply chain sectors, including P&L responsibility in multinational settings with specialized cargo and compliance elements.
  • Track record of scaling integrated operations and leading cross-functional teams in service-intensive, regulated industries.
  • Proficiency managing diverse areas such as operations, sales, customs clearance, customer service, and finance within a global-local hybrid model.

Strategic Thinking & Execution

  • Demonstrated success in delivering year-over-year growth and profitability in competitive landscapes, harmonizing long-range vision with operational tactics.
  • Deep knowledge of trade regulations, compliance frameworks, and international partnerships.

Global Perspective

  • Substantial experience in global enterprises, skilled at reconciling U.S. market nuances with international priorities.
  • Expertise in cross-border governance, transparent reporting, and collaborative ecosystems.

Entrepreneurial Mindset

  • Pragmatic, opportunity-focused approach to execution, excelling in volatile environments with an eye on enduring stability.
  • Flexibility in addressing geopolitical, economic, and technological disruptions while protecting foundational strengths.

Cultural Fit & Emotional Intelligence

  • Superior communication and relationship-building skills, capable of galvanizing teams and forging alliances at every level.
  • Empathetic, accountable leadership style that resonates with blended cultures of innovation and tradition.

Requirements

  • Hands-on experience in customs brokerage, freight forwarding for construction/industrial sectors, or heavy/specialized cargo.
  • Insight into digital logistics platforms, sustainability practices, or warehousing/distribution innovations.
  • MBA or advanced degree in business, supply chain, international trade, or related discipline
Not Specified
Manager, Executive Operations
Salary not disclosed
Los Angeles, CA 1 week ago

Manager, Executive Operations

(Direct-Hire | Hybrid | Los Angeles, CA)


The Best Admin is conducting a search on behalf of a respected, mission-driven philanthropic foundation focused on a vital social cause. We are seeking an experienced executive support professional to provide high-level administrative and operational support to the organization’s Executive Team.


This is a full-time, direct-hire, hybrid role based in the West Adams area of Los Angeles (90018) and is ideal for a seasoned administrative professional who thrives in fast-paced, senior-level environments.


Position Title: Manager, Executive Operations

Role Type: Full-Time | Direct-Hire | Hybrid (in-person presence required)


SUMMARY:

The Manager, Executive Operations provides expert administrative and operational support to senior leadership, including the Chief Impact Officer, Chief Policy and Public Affairs Officer, and Chief Operating and Financial Officer. This role requires strong judgment, discretion, and the ability to manage multiple priorities while supporting complex initiatives, meetings, and projects across the organization.


KEY RESPONSIBILITIES:

  • Provide high-level executive administrative support to senior leadership
  • Manage complex calendars, scheduling, and meeting logistics
  • Prepare agendas, draft documents, presentations, and correspondence
  • Coordinate internal and external meetings, events, and convenings
  • Arrange travel and manage expense reporting
  • Attend high-level and sensitive meetings; prepare and maintain meeting notes and materials
  • Maintain organized electronic filing systems and documentation
  • Support special projects and initiatives as assigned


Additional duties may be assigned as needed.


QUALIFICATIONS:

  • 5–7 years of progressive experience in executive or senior-level administrative support
  • Experience working with and supporting Board of Directors preferred
  • Bachelor’s degree or equivalent professional experience
  • Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Experience working with databases, reporting systems, or grants management tools preferred
  • Strong communication, organizational, and interpersonal skills
  • Ability to manage confidential information with discretion
  • Comfortable working in a fast-paced, collaborative, hybrid environment
  • Ability to travel locally as needed for job-related responsibilities


WORKING CONDITIONS:

Hybrid work environment with a combination of on-site and remote work. Occasional evenings or extended hours may be required based on organizational needs.


COMPENSATION & BENEFITS:

Salary range: $85,000 – $95,000

Comprehensive benefits package including medical, dental, vision, life insurance, 401(k), paid holidays, floating holidays, and winter office closure.

Not Specified
In Store Training Specialist
Salary not disclosed
Los Angeles, CA 1 week ago

Job Overview

We are a fresh tea beverage brand from China - "MIXUE," with over 40,000 stores worldwide and 5,000 employees. We are actively expanding into global overseas markets, aiming not only to bring high-quality, affordable deliciousness to the world but also to be a caring and fun company for our employees. We look forward to having excellent individuals like you join us.


The In-Store Training Specialist is responsible for delivering hands-on, in-store training to frontline employees, ensuring consistent execution of operational standards, customer service, food safety, and brand procedures.


Location: West LA


Responsibilities

Training & Onboarding

  • Lead onboarding and hands-on training sessions for new crew members, with a strong focus on food preparation, food safety, and customer service standards.
  • Demonstrate and coach proper use of POS systems (e.g., Aloha POS, Micros POS) to ensure accurate and efficient transactions.

Operations Support & Coaching

  • Provide on-the-floor guidance in food handling, sanitation, and kitchen procedures to maintain consistent hygiene and operational standards.
  • Support daily store operations as needed, including food preparation, cashiering, bussing, and guest service, to model best practices.
  • Promote effective upselling and suggestive-selling techniques to increase sales while enhancing the overall customer experience.

Performance & Compliance

  • Monitor team performance during shifts, deliver constructive feedback, and foster a positive, supportive learning environment.
  • Ensure compliance with all health, safety, and sanitation regulations, reinforcing standards across all shifts and team members.

Skills

  • Proven experience in food preparation, quick service restaurants, or the food industry with a strong understanding of food safety and handling procedures.
  • Familiarity with POS systems such as Aloha POS and Micros POS for cash handling and transaction processing.
  • Excellent communication skills in Mandarin; ability to train and motivate bilingual teams effectively.
  • Strong time management skills to handle multiple responsibilities efficiently in a fast-paced environment.
  • Ability to demonstrate kitchen experience, retail math skills, and basic math for accurate cash handling and inventory management.
  • Commitment to maintaining sanitation standards, proper food handling practices, and overall restaurant cleanliness. Join us as a In-Store Training Specialist to empower your career growth while making a positive impact on our customers’ dining experience!
internship
Warehouse Executive -LA
Salary not disclosed
Los Angeles County, CA 1 week ago

About the Company

Anker Innovations is a global leader in smart charging technologies and a developer of consumer products for the home, car, and mobile life. Founded in 2011 by Steven Yang, Anker quickly established itself as an innovator and market leader in intelligent charging solutions. Anker Innovations is committed to shaping the consumer electronics brand in the global marketplace, bringing innovative, technologically savvy leading products to consumers around the world. The products have sold to more than 100 countries and regions around the world, with more than 140 million users. Since established, Anker Innovations has continued to lead the way in terms of revenue scale and growth rate. In 2022, Anker Innovations sold million of pieces products worldwide with a revenue of 2000+ million USD. Anker Innovations has successfully built Anker, a world-renowned high-end innovative charging brand, and launched intelligent hardware brands such as Eufy, Nebula, and Soundcore to further explore smart charging, smart voice, smart home and other fields, bringing leading products with technological charm to the market. At Anker, we have a total of 4000+ employees and the proportion of R&D personnel up to 50%. We are engaged in the world's leading research and development of charging, audio, home appliances, automotive, projection and other product technologies, with 1400+ intellectual property rights, to ensure that our products continue to be popular. For more information, please visit: the Role

Key Responsibilities:

  • Warehouse Operations Oversight
  • Monitor and manage daily warehouse operations to ensure timely and accurate fulfillment, storage, and distribution.
  • Track key delivery performance indicators, analyze data to identify bottlenecks, and develop actionable improvement plans.
  • Ensure all operational initiatives are implemented effectively and progress is tracked systematically.
  • Process Optimization
  • Lead the continuous enhancement of warehouse processes to improve efficiency, accuracy, and scalability.
  • Design and document standard operating procedures (SOPs), and ensure compliance across all warehouse functions.
  • Identify automation or system improvement opportunities to support operational excellence.
  • Logistics and Supplier Management
  • Manage day-to-day coordination with logistics partners and 3PL providers, ensuring adherence to performance standards.
  • Evaluate supplier performance and develop strategies for cost efficiency and service quality improvement.
  • Participate in vendor selection, bidding, and performance review processes.
  • Lean Logistics Planning
  • Drive lean logistics initiatives by analyzing current operations and designing optimized solutions for inbound, outbound, and inventory workflows.
  • Conduct root-cause analysis and implement corrective actions to enhance throughput and minimize waste.
  • Collaborate with internal teams to translate business needs into actionable logistics strategies.
  • Cross-functional Collaboration
  • Act as a liaison between internal teams (e.g., procurement, sales, and finance) and warehouse operations to ensure smooth coordination.
  • Support leadership in achieving cost, quality, and delivery objectives across the supply chain.




Qualifications

  • Minimum 3 years of experience in warehouse and logistics operations; experience managing or building overseas warehouses in North America is a strong plus.
  • Deep understanding of warehouse management systems (WMS), logistics processes, and operational KPIs.
  • Excellent analytical, communication, and leadership skills with strong problem-solving and cross-departmental coordination abilities.
  • Proven track record in cost control, budget management, and process optimization.
  • Willingness to travel occasionally based on operational needs.


Required Skills

  • Strong analytical and problem-solving skills.
  • Excellent communication and leadership abilities.
  • Experience with warehouse management systems (WMS).



Preferred Skills

  • Experience managing or building overseas warehouses in North America.
  • Knowledge of logistics processes and operational KPIs.



Pay range and compensation package


Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:


  • 10 Days Company Recognized Holidays
  • Paid time Off - up to 15 Days
  • 401(k) and company match
  • Medical & Dental & Vision Insurance Coverage
  • Donation Match
  • Employee Assistant Program



Equal Opportunity Statement


We are committed to diversity and inclusivity in our hiring practices.

Not Specified
Customer Service Manager
Salary not disclosed
Los Angeles, CA 1 week ago

Emerging female founded skincare brand is seeking a operational lead who can own customer experience end-to-end while helping strengthen and scale daily operations across the business. This is not a traditional customer service role — we are looking for someone with strong operational instincts who can execute, delegate, improve systems, and help build processes as we grow.


As a small, fast-moving, and highly collaborative team, this role is deeply hands-on. You will oversee customer communications across all channels while supporting core operational workflows and identifying opportunities for efficiency and improvement. Your voice will matter here — we want someone who is thoughtful, proactive, solutions-driven, and excited to help build something meaningful. Based in Beverly Hills, full-time onsite.

Your Responsibilities

  • Ensure exceptional customer service across all channels by responding promptly and professionally to all email, live chat, and social media inquiries using our brand voice.
  • Review and manage communications from dissatisfied customers, implementing thoughtful service recovery solutions.
  • Oversee daily customer service operations, including:
  • Order placement, tracking, and follow-ups
  • New customer account setup
  • Warranty and replacement processing
  • Delivery status monitoring
  • Inventory checks and availability updates
  • Offering alternative product solutions
  • Error resolution and order cancellations
  • Ensure all interactions reflect our commitment to best-in-class service aligned with company standards.
  • Support weekly and ad-hoc CX initiatives as needed.
  • Collaborate with the sales team to proactively manage and reduce backorders through strategic communication.

Operations Leadership

  • Enter and manage customer orders within ERP systems (Odoo, Oracle NetSuite).
  • Assist with daily operational and administrative workflows across departments.
  • Escalate complex cases and partner with the Director of Operations & CX to resolve issues effectively.
  • Identify process gaps and propose scalable solutions to improve efficiency and service quality.
  • Support onboarding and training of new team members.
  • Provide cross-departmental operational coverage when needed.
  • Manage office supply ordering and basic operational logistics.

Reporting & Process Improvement

  • Ensure timely, thorough responses to all customer inquiries across platforms.
  • Create monthly reporting dashboards with KPIs centered on customer satisfaction, response times, and service performance.
  • Partner with leadership to set team goals and continuously improve workflows and productivity.

Who You Are

  • A true builder who wants to grow with a small, mission-driven brand.
  • Highly organized, detail-oriented, and comfortable working in a fast-paced environment.
  • A strong communicator with excellent judgment and problem-solving skills.
  • Passionate about skincare, health, and wellness, with a natural alignment to brand voice and community-first values.
  • Collaborative, proactive, and confident in balancing CX execution with operational leadership.

Qualifications

  • 2–5+ years with operational experience (required).
  • Proven experience in customer experience leadership or service operations.
  • Proficiency in Excel and Google Sheets.
  • Experience with Shopify and 3PL workflows strongly preferred.
  • Experience working in ERP systems such as Odoo or NetSuite preferred.
  • Demonstrated ability to multitask, prioritize, and execute with precision.
Not Specified
Manager, Corporate Global Strategic Sourcing/Category Mgmt-Large, reputable growing company!
Salary not disclosed
Los Angeles, CA 1 week ago

Publicly traded multi billion dollar global consumer products company is seeking a sharp Manager, Global Category Management – Strategic Sourcingat their corporate headquarters in Los Angeles. This role will play a pivotal role in the company and is responsible for managing a diverse portfolio of indirect spend on a global scale. This role demands a deep understanding of sourcing standard processes, the ability to lead cross-functional teams, and the strategic insight to optimize the global supply chain for indirect goods and services.


**Hybrid: 3 days/week on site** (will provide relocation assistance)

**$145-$155k + 10% bonus**


The Manager, Strategic Sourcing – Category Management will lead the strategic sourcing and category management for key packaging categories across North America, with potential to expand globally. This individual will serve as the corporate subject matter expert for assigned packaging categories—driving supplier strategy, pricing, contracts, and supply decisions.\


This role will lead cross-functional and cross-regional teams to deliver total value, optimize supply chain performance, foster supplier innovation, and ensure sustainable business growth across 2–3 major global categories.


Responsibilities

Strategic Leadership & Category Management

  • Lead global cross-functional teams to optimize the supply chain for complex categories and commodity groups across all regions.
  • Develop and execute long-term, multi-year category strategies that drive process improvement, material innovation, and supplier performance.
  • Deliver annual cost savings and cost avoidance through strategic sourcing initiatives, process optimization, and supplier negotiation.

Supplier Relationship & Contract Management

  • Serve as the primary point of contact for supplier communication, relationship management, and issue resolution.
  • Build and maintain executive-level partnerships with key suppliers to align on innovation, cost improvement, and sustainability goals.
  • Negotiate and implement global supply agreements that secure favorable terms, mitigate risks, and enhance overall value to the organization.

Innovation & Collaboration

  • Partner with R&D, Packaging Engineering, ESG, Quality, Marketing, and Operations to integrate new materials, technologies, and designs that enhance product performance and sustainability.
  • Collaborate with R&D to support new product development through component costing, commodity analysis, and supply chain risk assessment.
  • Proactively identify market trends and emerging technologies that can drive competitive advantage in packaging design and supply.

Market Intelligence & Risk Management

  • Monitor global market conditions, pricing trends, and material availability to anticipate supply risks and identify cost-saving opportunities.
  • Lead supplier segmentation and global alignment initiatives to leverage total spend and maximize value across the enterprise.
  • Develop and implement contingency plans to ensure supply continuity and business resilience.

Qualifications

  • Bachelor’s degree in Business, Supply Chain Management, Finance, Accounting, or a related field.
  • Minimum of 7+ years of progressive experience in procurement or sourcing, with at least 2 years in category management or strategic sourcing.
  • Strong understanding of sourcing best practices, supplier management, and category strategy development.
  • Proven ability to lead cross-functional, global initiatives and manage multiple projects in a fast-paced environment.
  • Solid experience in contract negotiation, cost modeling, and supplier performance management.
  • Demonstrated success in achieving measurable cost savings and supplier performance improvement.
  • Experience managing packaging categories within the consumer goods, food, or manufacturing industries.
  • Global sourcing experience and familiarity with sustainability or ESG-driven procurement strategies.
  • Advanced analytical and strategic planning skills with a focus on innovation and continuous improvement.

Key Competencies

  • Strategic thinker with strong business acumen and analytical skills.
  • Excellent negotiation, communication, and influencing abilities.
  • Collaborative leader who can effectively engage stakeholders across functions and regions.
  • Results-oriented, adaptable, and able to thrive in a dynamic global environment.
Not Specified
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