Jobs in Lebanon Ohio

Purpose and Scope/General Summary: We are looking for a 2nd shift Quality Assurance Supervisor I for JBS located in Mason, Ohio. The Quality Assurance Supervisor ensures all products and processes meet established quality standards, regulatory requirements, and customer expectations. This role leads a team of quality professionals, drives continuous improvement, and collaborates across departments to maintain operational excellence. The ideal candidate will be very detail oriented and thrive on supporting a busy, fast-paced team. This role offers excellent growth potential!

Responsibilities:

• Quality Control & Compliance
  • Conduct and oversee testing of raw materials, in-process items, and finished products on the plant floor.
  • Adapt and utilize inspection equipment to meet quality standards; recommend improvements to procedures and tools.
  • Verify production and sell-by dates, sanitation, and cleanliness of equipment and facilities.
  • Establish and monitor shelf-life requirements, product specifications, and critical control parameters (weights, temperatures, leak testing).
• Leadership & Team Management
  • Direct and supervise quality assurance staff; plan and assign work to ensure timely completion.
  • Maintain discipline, morale, and positive team relations; resolve personnel issues and recommend hiring, promotions, and terminations.
  • Motivate team members to achieve performance goals and foster a culture of quality.
• Collaboration & Communication
  • Partner with production supervisors and other departments to coordinate activities and implement training programs.
  • Serve as primary liaison with USDA inspectors regarding product quality, safety, and compliance.
• Documentation & Reporting
  • Compile and maintain inspection records, quality control reports, and production documentation.
  • Ensure accurate and timely completion of all required paperwork.
• Safety & Continuous Improvement
  • Monitor adherence to safety protocols and sanitation practices.
  • Investigate root causes of defects and recommend corrective actions to prevent recurrence.
• Other Duties
  • Perform additional quality-related responsibilities as assigned.

Qualifications:

• High School Diploma or equivalent certification
• Minimum of one year of supervisory experience
• Minimum of three to five years of experience in quality control in a manufacturing environment
• Experience in food manufacturing quality control preferred
• Ability to speak, read, and write English
• Good verbal and written communication skills
• Bilingual (Spanish) preferred
• Good math skills
• Must be well-organized with good attention to detail
• Display strong work ethic and positive attitude
• Adaptable and dependable with ability to follow direction and work cooperation with others
• Must maintain a helpful and professional attitude and appearance
• Ability to apply common sense understanding to carry out detailed, but uninvolved, instructions and to deal with problems involving a few different variables. Can perform the functions of the job with or without a reasonable accommodation
• As a salaried position with the company, you may be required to travel at some point to other facilities, to attend Company events, or as a representative of the Company in other situations. Unless otherwise specified in this posting, the amount of travel may vary and the most qualified candidate must be willing and able to travel as business needs dictate.

Physical Requirements:

• Activities: Manufacturing work on the plant floor, standing or sitting for long hours, bending, stooping, and lifting
• Hearing: Must be able to hear average or normal conversations and receive ordinary information, sometimes with loud background noise.
• Repetitive Motion: Must be able to frequently and regularly use wrists, hands, and or fingers.
• Visual Abilities: Average, ordinary visual acuity is necessary to prepare or inspect documents, products, or operate machinery.
• Physical Strength: Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds with a partner throughout the day.
• Working Conditions: Must be able to work for long hours in a no-kill food processing environment, where it is wet, damp, and cold. Temperatures are 34 degrees and employees are expected to remain in these conditions for most of their workdays.

The applicant who fills this position will be eligible for the following compensation and benefits:

• Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment; Paid Time Off: sick leave, vacation, and 6 company observed holidays; 401(k): company match begins after the first year of service and follows the company vesting schedule; Base salary range of $60,591-$72,718.20
• Incentive Pay: This position is eligible to participate in the Company's quarterly bonus plan, the amount of bonus varies and is subject to the standard terms and conditions of the incentive program.
• Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs.

This position does not have an application deadline. We will continue to recruit until the position has been filled. The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

About us: JBS USA is a leading global provider of diversified, high-quality food products, including a portfolio of well-recognized brands and innovative, easy-to-use food solutions. We process, prepare, package and deliver fresh and value-added premium meat, poultry and retail-ready food products for customers in approximately 100 countries on six continents. We are also the majority shareholder of Pilgrim's, the largest poultry company in North America. JBS USA employs more than 100,000 team members, and our corporate office is located in beautiful Greeley, Colorado, where our 1,200 team members onsite enjoy more than 300 days of sunshine a year.

Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.

Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity

EOE/ Vet/Disability

Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.

More home time means more family time at Dart. Were hiring Local, Regional, and OTR CDL-A drivers with routes designed to fit your lifestyle. Dart was built by truckers and is still run by truckers we know what matters behind the wheel. Whether youre looking for daily home time or steady long-haul miles, Dart has an option that works for you.

Do not wait, these routes will fill up quickly!

• Multiple Route Options: Local, Regional and OTR
• Annual Income: $70,000 - $80,000*
• Sign-On Bonus: Available in select locations*
• 99% no-touch freight
• Select routes offer weekends off
• Higher pay for military veterans
• Paid orientation
• Additional benefits below!

(*Depending on location and shift)

• Excellent benefits including health, dental, life insurance & 401(k)
• Paid vacation & holidays
• 401(k) with company match
• Passenger ride along program
• Up to a $3,000 referral bonus
• Average 2,500-2,800 miles per week
• Late model equipment
• No driver facing cameras

• Must have a valid Class A CDL
• Must have at least 6 months of driving experience
• Must be at least 21 years of age
• Must be willing to submit to a hair follicle drug test

Details are subject to change at any time. Please call for current offers and information

Dart is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

BECOME A US FOODS DRIVER!

Our Delivery Drivers start out at $36.64 per hour and receive an increase to $39.00 per hour at one-year anniversary. Plus, annual wage increases thereafter.

• Weekly Pay!

• Drivers work 4-day work weeks, and average $100k per year!

• Low-Cost Benefits on Day 1!

• Medical, Dental, Vision, 401K, Life Insurance, Employee Stock Purchase Plan (ESPP), etc.

• Enhanced 401k automatic 2% Company contribution + 100% match up to 6% = FREE $$$ (up to 8% Company contribution)

• ?Strong Safety Culture, and much more! Excellent Local Leadership.

Schedule:

Monday - Friday, 4-day work week (with 1 scheduled day on call)

Dispatch between 3:00 AM 5:30 AM

10+ hr. shifts (work until deliveries finished)

Main Ingredients of the Job

• Safely drive trucks to customers and meet scheduled customer delivery times

• Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas

• Verify accuracy of delivery with customers and obtain proper signatures

• Handle collections and payments from customers when applicable

• Professionally perform customer service responsibilities to enhance our client experience

• Perform all pre-trip and post-trip equipment inspection

Physical Requirements

• Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift required

• Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required

What You Bring to the Table

• Register to the FMCSA Clearinghouse*

• Must be at least 21 years of age

• Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications

• Minimum of six months commercial driving experience (any industry) OR three months commercial driving experience in the food and/or beverage delivery industry required

• Ability to operate manual transmission preferred; may be required in specific locations

• Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries, and to enter information on reports and records.

Why US Foods

US Foods helps our customers Make It, with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.

Great drivers are crucial to the US Foods team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.

At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!

At US Foods, we are committed to Total Rewards that respect and reward our associates for their dedication and hard work.

*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial drivers license (CDL) and commercial learners permit (CLP) holders drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see Clearinghouse Help field on the clearinghouse page.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $36.64 and $39.00. Benefits for this role may include health insurance, pre-tax accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:

We are seeking a Marketing & Communications Manager to join our team. This role is essential in maintaining our marketing and communication efforts across multiple departments, ensuring a seamless continuation of brand messaging, digital content creation, and community engagement. The ideal candidate is a creative and organized professional with experience in digital marketing, content creation, social media management, and project coordination. Additionally, this role requires strong analytical skills, the ability to manage multiple platforms, and proficiency in reporting and data management. Candidates should have advanced Excel skills, including the ability to run, export, and manipulate data for reporting purposes. This role also requires a creative writer/content creator who possesses a strong team and organizational growth mindset.

Shift: Full-time, Monday - Friday

Compensation: Competitive salary based on experience

• Provide strategic consultation, planning, and execution of communication programs to support company objectives.
• Develop results-oriented communication solutions that align with branding and messaging strategies.
• Oversee and maintain brand consistency across all communication channels.
• Manage internal and external communications including press releases, announcements, and public relations.
• Collaborate with marketing teams to set communication objectives and select appropriate media channels.
• Organization event communications
• Create content for blogs, newsletters, social media, websites, and other platforms.
• Social media management for various platforms
• Perform SEO tasks and update website content regularly.
• Monitor and analyze social media metrics and engagement trends.
• Coordinate marketing campaigns, events, and sponsorships.
• Create promotional materials and manage vendor relationships.
• Plan and execute production of sales/marketing materials and maintain marketing assets.
• Video/creative scripting and production
• Customer Relationship Manager (CRM) - reporting and training (user and report management of the following or similar software platforms- Point Click Care, Sherpa, WellSky),
• Provide regular reporting for multiple locations. Billing/Invoice Management for Marketing Department

• Bachelor's degree in marketing, Communications, Public Relations, or a related field.
• 3+ years of experience in marketing or communications.
• Strong writing, editing, and content development skills.
• Advanced skills in Excel and marketing software tools.
• Proficiency in social media, SEO, and email marketing.
• Familiarity with design tools (e.g., Canva, Adobe Creative Suite).
• Strong organizational and multitasking abilities.
• Ability to work collaboratively with various teams, embrace a team-oriented culture and bring a proactive growth mindset to help elevate our organization.
• Experience with senior living or healthcare is a plus.

Benefits*

• Medical insurance with free virtual doctor visits
• Vision and dental insurance
• Paid Time off that accrues immediately
• Paid Holidays
• Life insurance
• Retirements Savings with a 401(k) with company match
• Access up to 100% of your net earned based wages daily through DailyPay
• Employee sponsored fund for employees in need
• Employee Assistance Program (EAP)
• Tuition Reimbursement up to $5,250 per year
• University Partnerships with University of Cincinnati and University of Toledo for scholarships up to 10% and Hondros up to 16% of eligible tuition costs

*Some benefits are based on hours worked

Apply today and begin a meaningful career as a Marketing Communications Manager at Otterbein!

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for \"out of stock\" items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AM helps manage financial controls, operations, people development, guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). The AM has full accountability for restaurant operations in the absence of the Restaurant General Manager. An AM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager and helps lead the restaurant team. This position interacts with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests.

Responsibilities

• Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates and directs team members and Shift Supervisors to exceed guest expectations with fast and friendly service in clean surroundings
• Supervises and trains team members and Shift Supervisors on team stations, BKC products, processes and policies
• Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
• Assists RGM in enforcing compliance with government regulations, BK Market Policy, employment law, food safety, BK Security Policy, operations, and BK policies and procedures relating to all restaurant activities across shifts
• As part of the restaurant management team, recruits, hires, trains and works to retain effective team talent, by making decisions or recommendations on hiring and advancement
• Makes decisions or recommendations on the discipline and terminations of team members
• Available to work evenings, weekends and holidays
• Prompt and regular attendance for assigned shifts, meetings and training
• Make guests feel special!
• Other duties as assigned by the General Manager, District Manager, Officer or Director of the Company.

Knowledge, Skills and Abilities

• Excellent oral and written communication and interpersonal skills.
• Professional personal appearance.
• Ability to organize and prioritize various duties and work under pressures of deadlines.
• Ability to resolve problem situations immediately.
• Ability to develop, execute and follow-up on action plans and management developmental plans.
• Ability to construct and work within a budget.
• Ability to read, write, analyze and interpret general business reports.
• Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to use a computer and calculator.
• Ability to work flexible hours. Ability to work days, evenings, weekends and holidays. Ability to work 50 65 hours per week up to six days a week.

Requirements

• Must be 18 years of age or older.
• Has an automobile with the required insurance coverage available to drive for the Company
• Valid Driver's License
• High School Diploma or GED required, some college preferred
• Complete all internal certification programs
• 1 of experience working in the quick service restaurant industry

Physical Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently bending, stooping and kneeling. This position is very active requiring occasional crawling and climbing. Ability to lift/move 50 pounds. Regular exposure to video terminal display. Travel in personal vehicle leading to exposure to all driving conditions and hazards. Frequent standing for long periods of time. Ability to talk and hear. The employee is regularly required to talk and hear and have the ability to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms. Vision abilities of close vision, distance vision and adjust focus. Ability to frequently taste or smell. The employee frequently works near moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, extreme heat and risk of electrical shock. The noise level is usually loud.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Russell Tobin's client is hiring a Claims Processor in Mason, OH

Employment Type: Contract

Location: Training Onsite, Hybrid post-training Mason, OH 45040

Schedule: 8am-5pm

Pay rate: $15-$17.85/hr

Responsibilities:

• Processing - Efficiently and accurately processes standard claims or adjustments
• Consistently achieves key internals with respect to production, cycle time, and quality
• May participate on non-complex special claims projects initiatives, including network efforts
• Understands and quickly operationalizes processing changes resulting from new plans, benefit designs.
• Drive client satisfaction - Works with supervisor and co-workers to provide strong customer service and communication with key customer interfaces that include Account Managers,
• Operations, Information Systems, Client Representatives and leadership team
• Drives Key Performance Indications - Consistently meets or exceeds agreed upon performance standards in both productivity and accuracy
• Proactively works with supervisor to develop self-remediation plan when standards are not being met

Requirements:

• High school diploma or equivalent required
• 0-1 years of claims processing/data entry experience. Knowledge of PCs and spreadsheet applications
• Data entry and claims processing knowledge
• Has a working knowledge of interface systems that includes various claims systems e.g Metastorm, Exclaim and EyeNet
• Some basic working knowledge of software programs, specifically Excel and Access
• Understand third-party benefits and administration
• Strong customer service focus
• Ability to work well under pressure and multi-task

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Automation Technician

Location: Onsite; Monroe, OH

Employment Type: Full-Time /Contract-to-Hire

Pay: $28-32/hour

1st Shift: 6am-3pm M-F

Position Overview

We are seeking Automation Technicians with hands-on experience supporting automated manufacturing, robotics, or warehouse automation environments. This role is critical to maintaining continuous system operation and minimizing downtime across highly automated equipment and production systems.

The ideal candidate is comfortable troubleshooting complex electromechanical systems, and performing both reactive and preventive maintenance in a fast-paced, high-automation setting.

What You’ll Be Doing

• Maintain continuous operation of automated, robotic, and material handling systems by adjusting, repairing, replacing, or modifying components
• Troubleshoot electrical, mechanical, pneumatic, and hydraulic systems and return equipment to service quickly and safely
• Perform scheduled preventive maintenance on robotic systems and process support equipment
• Read and interpret electrical schematics, mechanical diagrams, and complex automated system drawings
• Work with PLC-controlled equipment and assist in automation system diagnostics
• Identify machine malfunctions, isolate root causes, and implement cost-effective repairs
• Perform equipment calibrations, re-qualifications, and system validations per schedule
• Assist engineers and automation teams with equipment installation, removal, and system qualification
• Support corrective action reports and process improvement initiatives
• Disassemble equipment, inspect components for defects, and repair or replace parts as needed
• Support both hardware and, at higher levels, limited software maintenance activities

Required Experience and Skills

• Background in automated manufacturing, robotics, material handling systems, or automated warehouse environments
• Strong electrical and mechanical troubleshooting skills
• Experience with PLC-controlled equipment is a plus
• Ability to read electrical schematics and mechanical drawings
• Preventive and corrective maintenance experience in high-volume or automated settings
• Solid computer and documentation skills

Technical Experience Preferred

• Automation, robotics, or conveyor/material handling systems
• Electronic assembly and troubleshooting (schematics, PCB loading, mechanical assembly)
• Cable and harness work (crimping, soldering, connector assembly, cable prep)
• Testing equipment such as oscilloscopes, logic analyzers, and cable/harness testers
• Automated machine operations (surface mount, component insertion, wave soldering)
• Mechanical and electrical tools including alignment tools, measuring tools, taps & dies, and power/air tools

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Senior Manager, Journey Optimization

Mason, OH, United States

Full time Schedule

$76,200 - $127,000 Annually*

* based on job, location, and schedule

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Journey Optimization Analytics delivers analytical insights into emerging customer experience trends, process improvements, and contact center optimization opportunities. The role leads operational analytics, customer experience analytics, and exploratory optimization initiatives to drive measurable impact. The Senior Manager supports enterprise-wide strategic initiatives and collaborates cross-functionally to achieve business objectives.

The Senior Manager, Journey Optimization Analytics brings advanced analytics expertise, ideally within a retail or financial services contact center environment. The role demonstrates a proven track record of developing and implementing strategies that drive financial value, improve customer experience, or both.

What You Will Do

• Apply advanced analytical techniques—including exploratory, diagnostic, and predictive methods—to identify the key drivers of customer behavior and operational performance.
• Translate complex data into clear, compelling insight narratives that influence decision-making across the organization.
• Lead multiple concurrent analytical workstreams, delivering high-impact insights on time in a fast-paced environment.
• Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support the execution of MCCS strategies and initiatives.
• Leverage technology and analytics tools to streamline processes, improve operational efficiency, and enhance the quality and speed of insight delivery.
• Identify and champion improvements to analytical processes, tools, and data infrastructure to increase team effectiveness and business impact.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Advanced Analytics & Modeling: Demonstrated expertise in exploratory, diagnostic, and predictive analytics to identify drivers of customer behavior and operational performance, with the ability to translate complex analyses into measurable business impact.

End-to-End Data Management: Strong capability to source, prepare, and transform raw data; design efficient data schemas; and develop robust analytical workflows that move seamlessly from data extraction to executive-ready insights.

Strategic Thinking & Business Acumen: Proven ability to align analytical insights to enterprise strategy, identify financial and customer experience opportunities, and develop data-driven recommendations that advance organizational objectives.

Customer Experience & Contact Center Optimization: Deep understanding of customer behavior and contact center operations, with the ability to uncover trends, improve processes, and drive optimization initiatives that enhance service delivery and financial outcomes.

Insight Communication & Executive Storytelling: Exceptional ability to translate complex data into clear, concise, and compelling narratives that influence stakeholders and senior leaders across the organization.

Cross-Functional Collaboration & Influence: Demonstrated success partnering with cross-functional teams, external partners, and vendors; building strong relationships; and influencing decision-making without direct authority.

Workflow Prioritization & Delivery Management: Strong ability to manage multiple concurrent analytical workstreams, prioritize effectively in a fast-paced environment, and deliver high-quality insights with speed, accuracy, and urgency.

Technical Proficiency: Advanced SQL skills required, with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-plus years of relevant experience required.
• Advanced SQL skills with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.