Jobs in Johns Island, SC

Job Title: Call Center Manager

Location: Charleston, SC

Position Overview:

We are seeking a Customer Service Manager with 6-8 years of experience in customer service operations and 3-5 years in a management role. The ideal candidate will have deep knowledge of supply chain processes, logistics, and customer service strategies, with a focus on driving team performance and ensuring customer satisfaction. Experience in textile manufacturing and knowledge of SAP, MRP/ERP systems, and ISO standards are highly preferred.

Key Responsibilities:

• Lead and motivate a performance-driven customer service team to meet business goals.
• Manage customer service operations to ensure high-quality service and meet global/regional/local targets (Sales, Inventory, OTIF).
• Deep knowledge of reverse logistics, order management, and customer service strategies.
• Oversee inventory costing and transactions, driving improvements in inventory management.
• Ensure customer satisfaction by understanding customer needs and addressing issues proactively.
• Ensure compliance with EHS, ethics, and operational standards.

Key Requirements:

• Bachelor's degree in Supply Chain Management, Business Administration, or related field.
• 6-8 years of customer service experience, with 3-5 years in a management role.
• Strong communication and presentation skills.
• Expertise in MRP/ERP, SAP knowledge preferred.
• Experience with ISO 9000, TS16949, SOX, and logistics/transportation.
• Textile manufacturing experience is a plus.

Key Competencies:

• Decision making and adaptability
• Situational influencing and organizational commitment
• Achievement orientation and customer focus

If you have the experience and skills to manage a dynamic customer service team and drive operational excellence, we encourage you to apply!

Senior Project Manager – High-Impact Role | Charleston, SC (Relocation Welcome!)

Our client, a top Southeast-based General Contractor, is expanding rapidly in the Charleston market and is seeking an experienced Senior Project Manager to lead major projects across healthcare, medical, and hospitality sectors. This is a high-visibility role reporting directly to the VP of Operations, offering real influence and leadership in a growing organization.

Why you should consider this role:

• High-Growth Company: Be part of a leading GC in the Southeast with a strong project pipeline and rapid expansion in Charleston and Savannah.
• Leadership Impact: Lead the Charleston office's project portfolio and work directly with executive leadership.
• Career Advancement: Clear path for growth in a respected, privately-owned firm that truly invests in its people.
• Compensation & Benefits: Competitive salary, performance bonuses, and comprehensive benefits.
• Relocation Friendly: Candidates from anywhere are encouraged to apply—relocation support is available.

If you're a seasoned Project Manager ready to take on large-scale projects and elevate your career, we'd love to connect.

Apply now or reach out directly for a confidential conversation.

Description

Job summary

• The Operations Manager is responsible for assisting in the directing and coordinating activities of terminal employees to provide cost effective, timely, quality service to customers.
• Investigate customer complaints and resolve problems. Interview, select, train, and assign new personnel.
• Enforce compliance of all company policies and procedures, safety rules and governmental regulations.
• Review and analyze expenditure, financial and operations reports to determine requirements for increasing profits and improving processes. Ability to work extended hours, including nights and weekends as necessary.

Requirements

Responsibilities

• This job includes the following duties and any other as assigned by their Fleet Manager: Provide for the necessary planning, organization, direction, coordination and control in the administration of daily shipping, receiving, maintenance and all other operational activities at their assigned locations(s).
• Assist in establishing measurable Quality goals for the facility and track their success or failure.
• Identify operations goals and perform, either directly or indirectly, those activities necessary to achieve stated goals and objectives to support the business and obtain maximum growth and profitability.
• Ensure the continued growth and success of the business by the aggressive recruitment, training and ongoing management of drivers, tank wash, maintenance, dispatch, clerical and other support personnel.
• Provide ongoing management support for all assigned personnel, including but not limited to the assistance with daily and weekly scheduling, the evaluation of labor hours worked and the routine monitoring of cost of delivery, storage and all other operational activities.
• Assist in the development and implementation of training programs for all new operations employees as well as the establishment of ongoing training programs for all current staff.
• Make provisions and establish schedules for the cross training of essential personnel to ensure that redundancy staffing measures are in place in terms of coverage in the event of absence.
• Ensure that all customer requirements are met and that work is performed in conformance to the standards set by upper management. Assist in short and long range operational strategy and planning. Maintain all appropriate records and assure their accuracy.
• Assist in the oversight and direction of all terminal activities and help to determine the scheduling of daily workloads and objectives.
• Help ensure that equipment usage and maintenance records are maintained and preventative maintenance schedules are in order and acted upon.
• Awareness of existing and new regulations concerning labor, environmental restrictions and hazards, etc from DOT, OSHA, EEOC and other agencies.
• Project a professional image through the appearance of all company facilities and equipment and in all customer relationships.
• Adhere to, promote and encourage compliance with all elements of the company&s Responsible Care performance goals.
• Strictly adhere to and enforce all company policies. Ensuring that all employees are active and that waste and non productive time is kept to a minimum.
• Help to ensure that all driver paperwork is submitted in a timely manner.
• This includes items such as receipts, delivery documentation, logs, trip reports, maintenance reports, etc.
• Aid in controlling expenses of the terminal within budgeted guidelines in order to enhance company profitability.
• Serve as the terminal&s liaison with local vendors and coordinate purchasing of materials and supplies as directed and required to carry on the day to day operations of the terminal

Minimum requirements

• Bachelors degree in Transportation Management or related field or 4+ years equivalent experience in the Transportation/Distribution industry.
• Working knowledge of truckload transportation operations.
• Ability to supervise and discipline all personnel with documented record keeping.
• Superior interpersonal skills.
• Ability to get along with diverse personalities, interact tactfully and practice flexibility.
• Excellent verbal and written communication skills.
• General understanding of mechanical operations and maintenance of revenue equipment.
• Ability to maintain a high level of confidentiality.
• Strong problem solving, organizational, time management and analytical skills.
• Fundamental computer skills in MS Word, Excel, and the ability to learn TMW and other necessary software systems.
• Proven track record in meeting high expectation of quality standards.
• Ability to multi-task.
• Solid understanding of warehouse and transportation terminal work practices.
• Strong sense of urgency.
• Knowledge ISO, OSHA, DOT and other safety and regulatory standards.

Abilities required

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions

Join a Team Where Compassion Meets Purpose

Registered Nurse – Hospice Care | Charleston, SC

Employment Type: Full-Time

Salary Range: $65,000 – $78,000

At MSA Hospice of the Lowcountry, part of the Medical Services of America family, we believe hospice care is more than a service—it's a calling. We're currently seeking a dedicated and experienced Full-Time Registered Nurse to join our team and provide meaningful, end-of-life care to patients and families in the James Island, Johns Island, Daniel Island, and Moncks Corner areas.

In this role, you'll become a vital member of our compassionate multidisciplinary team, working closely under the guidance of the Director of Professional Services or Hospice Administrator. You'll be a steady presence and a source of comfort, helping patients and their loved ones navigate one of life's most profound journeys with dignity, grace, and support.

Why Choose MSA?

We know that caring for others starts with caring for our team. That's why we offer a comprehensive benefits package, including:

· Generous Paid Time Off

· Medical/Prescription, Dental, and Vision Insurance

· Company-paid Life Insurance

· Additional Voluntary Benefits (STD, LTD, Accident & Sickness, etc.)

· 401(k) with a strong company match

· Profit Sharing Program

· Growth and advancement opportunities

· And so much more

What You'll Do:

· Provide personalized care and comfort to hospice patients.

· Collaborate with families and physicians to ensure every need is met.

· Uphold our care standards through adherence to policies and procedures.

· Support the emotional and physical well-being of patients and their loved ones.

· Participate in on-call rotation as needed to ensure continuity of care.

What You Bring:

· Completion of an accredited RN program.

· Active South Carolina RN license.

· A heart for compassionate care and a commitment to patient dignity.

· Reliable transportation and required auto liability insurance.

Be part of something bigger. At MSA Hospice, you're not just taking a job—you're joining a mission to bring peace, presence, and care into people's lives when it matters most.

We are proud to be an equal opportunity employer.

Summary: Engineer data solutions for client projects to deliver positive outcomes for clients using our methodologies and standards. You'll be assigned a few key projects to work on. You'll be a proactive, skilled resource that helps move the client and business goals forward.

Key Responsibilities:

• Collaborate with other team members to engineer data outcomes for clients
• Communicate technical concepts into digestible business phrases that resonate with clients and non-technical stakeholders
• Find opportunities to collaborate and mentor other team members
• Contribute effectively to internal business needs to support operations, sales, marketing, etc.
• Support a Microsoft Fabric-first approach and medallion architecture
• Analyze and organize raw data while understanding business goals and outcomes
• Improve data quality and efficiency while maintaining datasets
• Understand and leverage our standards, processes, and recommended approaches
• Identify and suggest opportunities for data process improvements and efficiencies
• Ensure data readiness for analytics, AI, or other outcomes
• Document client work appropriately
• Manage various work projects to our high quality standards
• QA your work and work of teammates to ensure best outcomes

Core Competencies:

• Ability to identify priority work that aligns with our business goals
• Skilled in proactively communicating internally and with clients
• Identify and breakdown work items
• Upskill and mentor other team members
• Ability to translate a technical concept into business language that is understood by clients and internal stakeholders alike
• Ability to adapt to meet clients' needs
• Ability to juggle multiple projects
• Ability to critically think and solve problems
• Aptitude to learn new skills and patterns
• Experience with Microsoft Fabric, or similar
• SQL, Python, PySpark, and data modeling experience

Job Overview

Palmetto Publishing is seeking a Project Manager with a strong background to oversee the publishing journey for our self-publishing authors. This individual will proactively guide authors from concept to publication, ensuring a smooth, personalized, and empowering experience at every touchpoint. As a central point of contact, you will anticipate author' needs, resolve challenges before they arise, and help bring their stories to life with quality, care, and creativity.

This role also plays a key part in maintaining a customer-first mindset at all times.

Core Responsibilities and Duties

• Serve as the primary advocate for authors throughout the publishing process—anticipating needs, clarifying expectations, and removing friction.
• Actively engage authors via phone and email to provide guidance, encouragement, and real-time updates.
• Assign the appropriate designers, editors, and illustrators to projects based on scope and fit.
• Review and QC final artwork, formatting, and proofs with attention to quality and client expectations.
• Maintain clear, timely communication across authors and vendors to ensure alignment and satisfaction.
• Proactively track timelines and milestones to ensure all publishing projects stay on course.

Additional Responsibilities

• Collaborate with management to roll out new services and pilot improvements to the publishing experience.
• Identify gaps or pain points in the author journey and propose smart, scalable solutions.

What We're Looking For:

Competencies:

• Confident communicator—writes and speaks with clarity, warmth, and purpose.
• Problem solver who can think quickly, act independently, and drive resolution.
• Passionate about delivering exceptional customer experiences.
• Empathetic and adaptable—comfortable supporting clients with diverse backgrounds and expectations.
• Strong team player with a growth mindset.

Required Skills/Experience:

• 3+ years in customer-facing roles (customer success, account management, project coordination, etc.)
• Strong organizational and multitasking abilities
• Comfortable with Microsoft Word
• Forward-thinking, resilient, and goal-oriented

Preferred (Not Required):

• Familiarity with publishing processes
• Experience with Salesforce
• Experience with Adobe Acrobat Pro or graphic design tools
• Knowledge of editorial practices (e.g., Microsoft Word Track Changes)
• Experience managing or implementing client communication strategies

Benefits:

• Salary plus Bonus
• Health, Dental, and Vision Insurance
• 401k
• PTO

If you're energized by helping others succeed and love being part of a fast-paced, creative environment—we'd love to hear from you.

Robert Bosch is hiring a Cost Analyst in Charleston, SC. As a Cost Analyst, you will support financial planning and manufacturing operations by analyzing cost data, preparing reports, identifying cost-saving opportunities, and partnering with cross-functional teams to improve profitability and operational efficiency. This is a direct-hire opportunity.

Benefits of the Cost Analyst:

• 401k
• 401k Matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation

Shift Information:

• Monday – Friday | 9:00 AM – 5:00 PM

Required Qualifications:

• Bachelor's degree in Accounting, Finance, Business, or a related field
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Excel and financial reporting tools
• Ability to interpret financial data and provide actionable insights
• Strong verbal and written communication skills
• Ability to work effectively in a fast-paced manufacturing environment

Preferred Qualifications:

• Experience in manufacturing cost accounting or financial analysis
• Experience with ERP systems
• Knowledge of standard costing and variance analysis
• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP)

Principal Responsibilities of the Cost Analyst:

• Analyze manufacturing costs, including labor, materials, and overhead
• Prepare cost reports and variance analyses to support leadership decision-making
• Monitor standard costs and recommend adjustments as needed
• Partner with operations and engineering teams to identify cost-reduction opportunities
• Support budgeting and forecasting activities
• Ensure accuracy of financial data and compliance with internal controls
• Assist with month-end closing processes related to cost accounting
• Provide financial insights to improve operational performance

Contact & Additional Information:

All your information will be kept confidential according to EEO guidelines.

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

Indefinite U.S work authorized individual only. Future sponsorship for work authorization unavailable.

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position

EOE

Job Title: Chief Operating Officer (COO)

Location: Remote

Compensation: $125,000 base + bonus + equity opportunity, $200,000 target total first year

ABOUT THE OPPORTUNITY

Our client serves custom home builders nationwide with construction-specific bookkeeping, accounting, reporting, and financial support. Their clients rely on them for more than clean books. They provide clarity, consistency, responsiveness, and true partnership — helping builders run stronger, more predictable businesses. As they continue to grow, they are seeking a remote operational leader who can scale the internal engine without compromising quality, client trust, or disciplined execution.

ABOUT THE ROLE

The COO will serve as the CEO's operational counterpart and trusted #2. This person will lead the day-to-day execution of the business, oversee the accounting client delivery function, strengthen internal accountability, and build the structure needed to scale well. You will not be asked to simply keep things moving. You will be expected to improve how the business runs.

That means:

• Creating stronger processes
• Improving handoffs and communication
• Building role clarity and accountability
• Protecting service quality
• Leading managers and team members to a higher standard
• Reducing friction as the company grows

This is an ideal role for a disciplined operator who is calm under pressure, highly organized, detail-conscious, and motivated by building efficient systems that last.

WHAT YOU'LL OWN

• Lead day-to-day accounting operations across client delivery and internal execution
• Turn company priorities into clear plans, workflows, and measurable outcomes
• Oversee the leaders responsible for client work and service consistency
• Improve process, quality control, and operational efficiency across the business
• Create accountability through scorecards, reporting rhythms, and follow-through
• Identify breakdowns early and solve them before they become expensive problems
• Strengthen team performance through structure, coaching, and role alignment
• Serve as the bridge between the CEO's vision and the team's execution
• Help build a business that scales with less dependence on the owner

WHAT WERE LOOKING FOR

This role is best suited for a leader who is naturally:

• Highly organized and methodical
• Analytical and thoughtful in decision-making
• Structured, disciplined, and process-oriented
• Steady, composed, and consistent
• Comfortable holding a high standard without creating unnecessary drama
• Motivated by building systems, improving workflow, and creating operational clarity
• More focused on precision, follow-through, and
• sustainable execution than noise or flash

You likely take pride in:

• Creating order from complexity
• Spotting inefficiencies others miss
• Building processes that people can actually follow
• Making teams more effective through clarity and accountability
• Protecting quality as the business grows

YOU'RE A STRONG FIT IF YOU HAVE

• Significant leadership experience in accounting operations, professional services, outsourced accounting, or a similar client-service environment
• A track record of building structure inside a growing company
• Experience leading managers, improving process, and driving accountability
• Strong operational judgment and follow-through
• The ability to balance people leadership with process discipline
• Experience in construction, construction accounting, or serving project-based businesses is a major plus
• Familiarity with EOS or similar operating frameworks is a plus

WHY THIS ROLE MATTERS

The CEO should not remain the hub for every decision, issue, handoff, and accountability gap. The right COO will create leverage.

You will help build the operating backbone of the company by bringing discipline to execution, stability to the team, and confidence to the client experience.

If you are the kind of leader who wants to build something durable, meaningful, and run with it, this is the role.

COMPENSATION

• Base Salary: ~$125,000
• Performance-Based Bonus (structure to be defined)
• Equity / Ownership Opportunity
• Target First-Year Total Compensation: ~$200,000 based on performance

Compensation growth is directly tied to operational success, team management, and company revenue performance.

This role is for someone who wants meaningful ownership and long-term upside.

We are hiring a Freight & Logistics Manager to lead inbound transportation and international logistics operations within a manufacturing environment.

This role is responsible for ensuring cost-effective, timely delivery of materials across domestic and international channels. The ideal candidate brings strong experience in global shipping, customs compliance, and freight cost optimization.

What You'll Own:

• Management of inbound transportation via road, air, and sea
• Carrier, freight forwarder, and broker relationships
• Rate negotiations and service level performance
• Freight cost optimization (consolidation, routing, and mode analysis)
• Incoterms strategy and execution
• Customs documentation and import/export compliance
• Audit support and logistics reporting accuracy

What We're Looking For:

• 5+ years of freight/logistics experience (manufacturing preferred)
• Strong working knowledge of Incoterms and international shipping
• Experience navigating customs clearance processes
• Proven ability to analyze freight spend and drive cost savings
• Experience managing carrier performance and contracts

This is a strategic logistics role focused on protecting supply continuity, reducing freight spend, and ensuring global compliance — not a transactional coordinator position.

If you have experience managing inbound freight and international logistics and are open to a confidential conversation, feel free to message me directly.

Customer Care Manager

Location: Charleston, SC (On-site preferred)

Salary Range: $90,000 – $100,000

Position Overview

We are seeking an experienced and strategic Customer Care Manager to lead a multi-brand Customer Care function across all customer touchpoints. This role is responsible for delivering an exceptional end-to-end customer experience, driving service excellence, supporting retention efforts, and continuously improving service operations in a fast-growing, customer-focused environment.

The ideal candidate is a customer-first leader who thrives in scaling operations, managing distributed teams, and leveraging technology — including AI — to enhance support performance and customer satisfaction.

Key Responsibilities

• Lead in-house Customer Care teams and oversee performance of offshore/outsourced partners across multiple sites.
• Build and develop a high-performing team through hiring, coaching, performance management, and clear KPI alignment.
• Foster a customer-first culture centered on empathy, accountability, and solution-oriented service.
• Oversee forecasting, workforce planning, and departmental budget management.
• Ensure consistent, high-quality support across all channels (phone, email, chat, etc.).
• Manage escalations and complex customer cases as needed.
• Monitor reviews, feedback, and satisfaction metrics to identify trends and improvement opportunities.
• Develop and optimize service policies, workflows, and operational processes to drive efficiency and quality.
• Partner cross-functionally with Operations, Logistics, Product, Quality, and Supply Chain to resolve delivery, warranty, and product-related issues.
• Own CRM platform accuracy, integration, and optimization — including systems integrated with Shopify.
• Collaborate with third-party vendors supporting CRM/AI tools, assembly services, product support, delivery updates, and returns.
• Contribute to customer experience strategy and long-term growth planning.
• Prepare performance reporting and customer insights for senior leadership.
• Scale Customer Care structure and operations to support business growth initiatives.

What Success Looks Like

• High customer satisfaction and loyalty metrics
• Improved service quality, efficiency, and resolution times
• Strong customer retention and advocacy
• Effective collaboration across teams and vendor partners
• Scalable and sustainable support infrastructure

Required Qualifications

• 5–8+ years of Customer Care / Customer Service experience
• 3+ years leading multi-site or distributed teams (including offshore teams)
• Experience managing teams against KPIs in a collaborative, non-competitive environment
• Strong understanding of customer service metrics and operational performance management
• Experience with CRM platforms, including systems integrated with Shopify
• Demonstrated experience leveraging AI or advanced support technologies
• Excellent communication, decision-making, and conflict-resolution skills
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment

Preferred Qualifications

• Experience in e-commerce, consumer products, furniture, or home goods industries
• Experience scaling Customer Care operations during periods of growth
• Experience with Gorgias CRM
• Strong data-driven decision-making background

Core Competencies

• Customer-first mindset
• Strategic thinking with strong execution capabilities
• Leadership and team development
• Data-driven decision making
• Cross-functional collaboration
• Continuous improvement orientation