Jobs in Hurst Texas

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Job title:

Service Coordinator

Location:

Euless, TX

Reports to:

Service Operations Manager

Summary of the position:

This position is responsible for all incoming phone calls and emails from end users, technicians and other company personnel relating to requests for service. Key functions will include reviewing, reconciling, processing, and closing out field service and shop operations jobs / projects. Further, will support scheduling projects and service technician assignments. Goal is to facilitate the closing jobs through collection of required information from service technicians or elsewhere, to ensure invoicing is completed in an expeditious and timely manner.

Duties and responsibilities:

• Responsible for answering incoming calls to the service department.
• Handle internal and external customer inquiries as they pertain to specific work orders, jobs, projects
• Prepare service quotes based on internal and external customer needs
• Scheduling Service Technicians for service jobs and projects with a goal to achieve 85% billable rate or higher.
• Scheduling service visits to ensure we meet our PM Agreement commitments.
• Coordination of the calls with the customers verbally and through email on a continuous basis to ensure we are meeting the customer’s expectations, and they remain informed as projects and service jobs progress
• Responsible for closing field service and shop jobs / projects:
• Capturing ALL required information (service labor hours, parts consumed, costing) for each service / shop job
• Reconciling work orders against actual costs
• Submitting completed work orders to accounting for processing of invoices
• Assist scheduling field and shop technicians to specific jobs or projects
• Input work order data into ERP system
• Track assigned projects – ensure completed timecards, work orders are submitted from technicians in a timely manner
• Work with Parts Coordinators to determine costing and availability of outsourced parts in order to quote and schedule work
• All other duties as required to support superior customer satisfaction
• This is a dynamic position as responsibilities may be added or removed as necessary
• Communication with all departments within the HAC will occur on a regular basis. The depts include Parts, sales and will be expected to assist in covering for other team members when the need arises

Education:

• High School Diploma or equivalent (Related industry experience may be considered in lieu of education requirements)
• Associate degree a plus

Professional experience:

• Minimum of 3 years’ experience with administration functions
• Proficiency in Microsoft products

Key behaviors:

• Process driven – assertive
• Self-starting
• Analytical thinking
• Demonstrated ability to solve problems with customer satisfaction as a focus
• Excellent communication skills both verbal and written
• Ability to multitask – manage multiple projects
• Goal-oriented
• Customer-focused
• Drive to succeed
• Team player
• Field Service Experience on Sullair products a plus
• Familiar with SAP ERP & Salesforce CRM a plus

Direct reports:

• N/A

The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Senior Manager, Merchandising Buyer

Home & Gift | Heritage Lifestyle Brand

Dallas, Texas

Some people manage products.

Great merchants build stories customers want to bring into their homes.

We’re partnering with one of the most iconic names in Elevated Western & American craftsmanship, to find a Senior Manager, Merchandising Buyer to create, lead and expand their Home & Gift category.

For more than 140 years, our client has been known for creating some of the finest handcrafted products in the world. Today, the brand is expanding its lifestyle offering, bringing the same attention to detail, heritage craftsmanship, and premium materials into the home.

This is a rare opportunity for a merchant who loves product, understands storytelling through assortment, and wants to help build a category with real visibility and impact.

The Opportunity

In this role, you’ll own the full lifecycle of the Home & Gift assortment—from concept and vendor partnerships through product launch and retail execution.

You’ll work cross-functionally with design, planning, sourcing, marketing, and retail leadership to shape a category that reflects the our clients lifestyle and heritage aesthetic.

This is an opportunity to define what elevated western luxury looks like in the home.

What You'll Do

• Build and manage compelling product assortments aligned with brand strategy and growth goals
• Identify and source premium vendors and artisan partners
• Lead vendor negotiations, costing strategies, and margin management
• Analyze sales trends and customer insights to guide merchandising decisions
• Partner with design and product development to bring new concepts to market
• Oversee product lifecycle from ideation through launch across retail and e-commerce
• Develop reporting and insights to drive category growth and performance
• Lead and mentor a merchandising team member

The Ideal Merchant

The strongest candidates will bring a mix of analytical merchandising discipline and product passion.

You likely have experience in categories such as:

• Home décor
• Lifestyle retail
• Gift or accessories
• Heritage or premium brands

And you’re energized by the opportunity to build something.

Y

ou might currently work with brands like Arhaus, Sundance Catalog, Pendleton Woolen Mills, Ralph Lauren Home, or other lifestyle retailers where craftsmanship and storytelling matter.

What You Bring

• ~10+ years in merchandising, buying, product development, or category management
• Strong financial acumen including margin management and assortment planning
• Experience managing vendor relationships and negotiating product costs
• A strong eye for product and customer trends
• Ability to collaborate across design, sourcing, planning, and marketing teams
• Experience in omnichannel retail environments

Why This Role Stands Out

• High-visibility role shaping a growing lifestyle category
• Opportunity to build new vendor relationships and product assortments
• Work with a heritage brand known for craftsmanship and authenticity
• Collaborative leadership team with strong cross-functional support

Come create something truly new and amazing!