Jobs in Highland, MD

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Plan, lead and coordinate lithography Press production to exceed internal and external customer expectations in safety, quality, productivity, schedules, housekeeping and employee relations.

Responsibilities:

• Work to eliminate all unsafe behaviors and conditions within the plant. Fully support and practice Safety Training Observation Program techniques on a daily basis. Assure the maintenance of excellent housekeeping practices and safety awareness on all shifts.
• Maintain positive communication within the Pressroom on all shifts. Communicate effectively with all internal external customers to insure that all production requirements, schedules, quality, and final deliveries of our products are satisfactory.
• Work with other members of Press Management to create the appropriate training material to facilitate the continual growth of all Press employees
• May make recommendations regarding hires, terminations, promotions, transfers, and training of Pressroom personnel. Motivate staff in support of department objectives and timely and effective schedules to ensure production goals.
• May be responsible for determining appropriate manning for each shift along with other supervisors, departments and co-workers. Coordinate manning efforts to effectively meet all quality and production requirements.
• Maintain and monitor the completion of all necessary records and documents as assigned.
• Foster the continual use and implementation of the philosophies and tools that are taught through our Total Quality Program. Promote the concept of working together as a team and with other departments to build continual improvement within the company.
• Perform other related duties as required.
  
  

• Must have the ability and willingness to work multiple shifts, including nights.
• Attention to detail
• Strong team building and leadership abilities
• Ability to teach and mentor
• Minimum High School Diploma or GED. Bachelor's degree in applicable field is preferred.
• 10 or more years working in a printing environment with exposure to multiple forms of press equipment
• Minimum 1 year experience in a supervisory or lead function
  
  

All your information will be kept confidential according to EEO guidelines.

The national pay range for this role is $69,000 to $106,300 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

We are seeking a CQV Project Manager to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. This multidisciplinary CQV (Commissioning, Qualification, and Validation role will leverage Good Engineering Practices (GEP) and GMP manufacturing background to plan, coordinate and report project scope associated with PBF capabilities expansion and revenue generating technology transfer projects. This dynamic new position manages teams, budgets, schedules, and risks, overseeing the entire lifecycle from planning to execution, focusing on developing protocols, testing, documentation, and regulatory compliance for equipment and processes.

PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects.

CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today’s most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs.

Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad.

Responsibilities

• Solution project challenges with multi-disciplinary teams tracking and reporting metrics.
• Manage project actuals vs. forecast and update status with program leadership.
• Facilitate project team meetings, including scheduling, planning, and tracking.
• Experience scheduling and executing GMP equipment design, testing and qualification.
• Project planning and project lifecycle management from conception to completion.
• Track qualification and operational readiness of equipment and systems, as necessary.
• Leverage dependency matrices, diagrams, and gap assessments to define project scope.
• Communicate and coordinate with PBF stakeholders to define scope and budget.
• Grow and maintain relationships with WRAIR staff, customers, and vendors.
• Organize and participate in customer and potential customer visits.
• Manage project submittals, change control processes and project management artifacts.
• Actively communicate customer project and facility constraints.
• Evaluate schedule constraints, risk, and feasibility of performing CDMO projects.
• Assist managers with subcontractor schedule development and maintenance.
• Support shutdown planning and execution and update capacity utilization metrics.
• Optimize and scale the Project Management function as capacity grows.
• Perform other duties as assigned.

Qualifications

Required

• BS/BA in business, engineering, life sciences, or a related field.
• 5+ years of biologics development or manufacturing industry experience.
• MS Project proficiency, including resource planning.
• MS Excel, MS Word, MS SharePoint, and MS Teams familiarity.
• Familiarity with implementing operational excellence.
• Excellent written and verbal communication skills.
• Must be currently eligible to work in the United States without visa sponsorship and have lived in the United States for three of the past five years if a non-US citizen.

Preferred

• PMP and/or earned value training.
• Knowledge of GMP, EU, FDA, ISPE guidance as it applies to multi-modal pharmaceutical manufacturing.
• Biologics experience in development, manufacturing, or engineering.
• Experience with cost analysis and finance.
• CDMO project management experience.
• Capital project management experience.
• SmartSheet experience.
• Leadership experience.

Physical Requirements, Workplace Hazards and Conditions, and PPE and Chemical Requirements

The physical requirements, workplace hazards and conditions, and PPE and chemical requirements described here are representative of those that a candidate must meet to perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

Physical Demands

• Constantly conduct sedentary work that primarily involves sitting/standing.
• Occasionally conduct light work that includes moving objects up to 20 pounds.
• Occasionally push or pull less than 25 pounds.
• Occasionally reach above shoulder level.
• Constantly use both hands.
• Occasionally stand or walk for more than 25 minutes.
• Occasionally kneel, squat, or stoop.
• Constantly have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity.

Physical Activities

• Occasionally move about to accomplish tasks or move from one worksite to another.
• Constantly communicate with others to exchange information.
• Constantly assess the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions

• Constantly work in environments where no adverse environmental conditions are expected.

PPE and Chemical Requirements

• Rarely wear PPE including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes.
• Rarely wear a lab coat.
• Rarely wear a clean room uniform.
• Rarely wear a disposable dust/surgical mask.

Please submit your resume online at CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law.

CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays, paid bonding leave, and paid supplemental short-term disability.

Employment is contingent upon successful completion of a Public Trust-level background check, a requirement for this position under an active federal contract. The background check process may include, but is not limited to the following: (1) contacting your professional references; (2) verification of previous employment, education and credentials; (3) a criminal background check; (4) use/abuse of federally-controlled substances; and (5) a department of motor vehicle check. Candidates must be prepared to fully-complete any required background check questionnaire during initial onboarding.

About Us

Springside Infusion is a patient-focused infusion clinic dedicated to delivering high-quality care in a supportive and efficient environment. We specialize in providing a wide range of infusion therapies, with an emphasis on personalized care, timely access to treatment, and seamless communication with referring providers.

Position Summary

Registered Nurses in our Outpatient Chemotherapy and Infusion clinic provide independent, evidence-based care to adult patients receiving biologic therapies for chronic conditions. Working collaboratively with a small care team, the RN manages infusion sessions from start to finish, ensuring safe medication administration, close patient monitoring, and accurate clinical documentation.

Key Responsibilities

• Independently manage outpatient infusion sessions for adult patients receiving biologic and immunologic therapies.
• Administer intravenous (IV), intramuscular (IM), and subcutaneous (SubQ) medications according to established protocols.
• Perform patient assessments, obtain vital signs, and administer ordered pre-medications prior to infusion therapy.
• Safely initiate and titrate IV infusions, including performing weight-based medication calculations.
• Monitor patients during and after treatment for adverse reactions or changes in condition and respond appropriately.
• Review and interpret patient charts, treatment orders, and clinical documentation prior to administration of therapy.
• Prepare medications and assemble appropriate infusion supplies while ensuring adherence to safety protocols.
• Document treatments, patient responses, and any adverse events accurately and in a timely manner within the EMR.
• Communicate effectively with providers and care team members regarding patient status and treatment outcomes.
• Serve as a clinical resource to support high-quality, patient-centered care in the infusion environment.

Required Qualifications

• Active Registered Nurse (RN) license in good standing or eligibility for licensure in Maryland.
• Diploma or degree from an accredited nursing program (BSN strongly preferred).
• Minimum of 3–5 years of recent clinical nursing experience, preferably in infusion therapy, biologic/immunologic therapy, home health, or acute care.
• Current BLS (Healthcare Provider level) certification.
• Strong IV insertion and medication administration skills.
• Experience with EMR systems and accurate clinical documentation.
• Ability to work independently and manage patient care in a solo-nurse outpatient setting.
• Excellent critical thinking, time management, and organizational skills.

Preferred Qualifications

• Experience in outpatient infusion services, oncology, or specialty pharmacy settings.
• ACLS certification.

Physical & Professional Requirements

• Ability to sit and stand for extended periods while providing patient care.
• Ability to lift and carry up to 25 lbs (e.g., IV fluids and medical supplies).
• Strong adherence to HIPAA and patient confidentiality standards.
• Professional, calm, and supportive presence when caring for patients receiving complex therapies.

Location: Columbia, MD - This is a full time, on-site opportunity

Starting Salary Range: $40.00 - $45.00 per hour DOE

Schedule: M-F

Springside Infusion believes that our impact is greater when our teams reflect the communities we serve. We are proud to be an equal opportunity employer and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

About Us

Springside Infusion is a patient-focused infusion clinic dedicated to delivering high-quality care in a supportive environment. We specialize in providing a wide range of infusion therapies, with an emphasis on personalized care, timely access to treatment, and seamless communication with patients and referring providers.

Position Summary

We are seeking a dynamic and experienced Practice Operations Manager to join our growing team. This individual will be responsible for ensuring the effective day-to-day operation, maintaining high standards of patient care, and supporting the continued growth of our practice. This role requires sharp organizational and problem-solving skills, and a working understanding of both insurance and practice operations. The successful candidate is a hands-on thrives in a fast-paced environment and is deeply committed to an exceptional patient and provider experience.

Key Responsibilities

• Oversee clinic operations ensuring consistent delivery of high-quality, patient-centered care.
• Champion high levels of satisfaction among patients and referring providers by proactively addressing concerns, soliciting feedback, and driving continuous improvement.
• Support clinical and non-clinical staff to meet the needs of patients and the business, Ensure core operational processes and compliance standards are consistently followed; evaluate workflows and recommend improvements as appropriate.
• Manage facility-related issues as they arise, coordinating with vendors, landlords, and internal stakeholders to maintain safe and functional care environments.
• Partner with leadership to monitor and help manage expenses, balancing efficiency with appropriate coverage and care quality.
• Foster a positive, collaborative, and team-oriented work environment that supports engagement and retention.
• Serve as a point of escalation for patient and referring provider concerns, responding with professionalism, empathy, and a solutions-oriented approach.
• Collaborate cross-functionally with clinical, administrative, and billing teams to support seamless patient care and business operations.
• Travel between infusion center locations as needed to provide on-site support.

Required Qualifications

• Demonstrated experience in a patient-facing healthcare role, either as a manager or individual practitioner.
• Strong problem-solving skills with the ability to navigate ambiguity and make sound decisions in a fast-paced environment.
• Exceptional organizational skills, with the ability to prioritize effectively and manage multiple responsibilities simultaneously.
• Excellent communication and interpersonal skills, with a proven ability to collaborate with cross-functional stakeholders including clinical staff, administration, and referring providers.
• Proficiency in healthcare software systems and electronic health records (EHR/EMR).
• Ability to travel as needed within territory (no overnight travel required).

Preferred Qualifications

• Background in healthcare management, healthcare administration, or a related clinical field.
• Knowledge of healthcare insurance processes, including prior authorization, benefits verification, and payer relations.
• Experience in infusion therapy, specialty pharmacy, or a related ambulatory care setting.
• Familiarity with staffing models, budgeting, and operational metrics in a healthcare environment.

What We Offer

• Competitive compensation
• Health, dental, and vision benefits
• 401K matching
• Paid time off and holidays
• A collaborative and supportive team environment
• Opportunity to grow with a new and innovative infusion care provider

Location: Columbia, MD. This is a full-time, on-site opportunity with travel between locations within the territory.

Compensation: $70,000 - $90,000 DOE + 10% bonus eligibility

Springside Infusion believes that our impact is greater when our teams reflect the communities we serve. We are proud to be an equal opportunity employer and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Nichols Contracting, Inc. (NCI) is a family-owned and operated Construction and Contracting business headquartered in Columbia, MD with offices in Venice, Royal Palm Beach, and Orlando, FL, and a team of 170 employees. NCI is a full-service general contractor focused on providing premier services in all aspects of the construction process, from concept to completion. We manage a broad range of commercial construction projects, including new construction, tenant fit outs, and renovations. NCI services a diverse group of markets including federal, state, and local governments, as well as a variety of corporate and special industry organizations that require complex life safety and critical infrastructure needs.

This position requires recently graduated students who have completed all their studies. to apply. The Construction Engineerprovides administrative and technical services in the fields of scheduling, cost engineering, subcontract coordination, and general project administration.Along with job site project managers and superintendents, project engineers have responsibilities in overall project oversight and may be assigned to a particular section, subcontractor, or other facet(s) of multiple projects. Duties to include but not limited to:

Essential Functions:

• Assist in the development of the project plan as requested.
• Collaborate with the Project Manager(s) in purchasing activities including scoping and take-offs.
• Prepare and forward submittals. Confirm submittal complies with plans/specs.
• Support the development and updating of the project schedule and subcontractor detail schedules.
• Monitor and expedite material deliveries ensuring all deliveries conform with the project schedule.

Desired Qualifications:

• Undergraduate or graduate degree in engineering, architecture, construction management or a degree in a related discipline.
• Experience with a general contractor preferred.
• Demonstrated knowledge of scheduling, cost engineering, subcontract coordination, and general project administration.
• Familiarity reading drawings and specifications.
• Computer proficient, including Microsoft Office products.
• Exceptional written and verbal communication skills.
• Team player and reliable.
• Interest and passion for building and the industry.
• Solution oriented, problem solver with a “hands-on” and team-oriented attitude.
• Ability to handle multiple, demanding, and complex projects with competing priorities in a deadline driven environment in a timely manner with accurate results.
• Exceptional customer and client focus.
• Desire to be an active participant in their career and to express career goals.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to independently ascend and descend stairs.
• Ability to independently reach, twist and bend.
• Ability to independently remain stationery for extended periods of time; and
• Ability to independently lift up to 30 pounds when required by work assignment.

Benefits: 401k, Health Insurance (medical, dental, and vision), PTO, Employer Paid Life Insurance, Tuition Reimbursement, Paid Holidays and much more

Salary:55k-65k Competitive salary plus performance-based Bonus incentives

Employee Acknowledgement: I have read the above position description, and I understand and agree with the terms and requirements for this position. I also understand and agree that such requirements may be amended and/or adjusted at any time.Persons with mental and physical disabilities as defined by the American’s with Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations.

Job Title: Property Administrator / Admin Svcs Associate

Location: Silver Spring, MD 20910

Duration: 3 months - Possible for extension

8:30 am – 5:00 EST | M-F

Summary:

As an Administrative Services Associate, you will provide support for business operations by conducting processing invoices, updating, and maintaining databases, preparing company forms, and maintaining confidential files.

Overview of Work Environment/Client Nuances/Team Overview: working with the management team onsite

Resource's typical working day:

Answering Phone Calls

- Handles incoming calls in the management office.

- Provides information or directs calls to the appropriate contact.

Guest Reception

- Greets and assists guests upon arrival.

- Ensures visitor protocols are followed.

Invoice Processing

- Reviews, validates, and submits invoices for approval.

- Coordinates with relevant departments for discrepancies.

Purchase and Contract Orders Management

- Prepares and monitors purchase orders.

- Supports contract documentation and renewal tracking.

- Communicates with vendors or suppliers for order fulfillment and inquiries.

Must Have Skills:

• General Computer Knowledge Comfortable navigating various systems and applications; able to troubleshoot basic technical issues.
• General Office Skills Proficient in tasks such as filing, scheduling, handling phone calls, and maintaining organized workspaces.
• Professional Guest Reception Able to greet and assist guests in a courteous, confident, and professional manner.
• Email Management Skilled in composing, organizing, and responding to emails efficiently and with attention to tone and clarity.
• Knowledge of Microsoft Office Suite Familiar with tools such as Word, Excel, Outlook, and PowerPoint; capable of using them for day-to-day operations.

Nice-to-Have Skills

- Communication skills

- Organized

- Able to multitask

- Professional office etiquette

- Team player

Aside from the mentioned Must-Have Skills, the HM is also looking for candidates that has;

Reliability and Attendance:

The role requires a high level of dependability, with consistent attendance and punctuality being essential to meet operational needs.

Professional Expectations: Regular and reliable attendance is a critical component of success in this position, as it directly impacts team performance and operational efficiency.

Years of experience:

- 0–2 years of experience in administrative roles or related fields

- Preferred, but nor required: Background in property management

Education: At least a GED or equivalent required

Software Skills

• General familiarity with common software applications
• Microsoft Office Suite (e.g., Word, Excel, Outlook, PowerPoint)
• Experience using email platforms and basic office productivity tools

Interview Process: 1-2 virtual and/or onsite

Job description:

At American Home Contractors, our mission is simple: to install peace of mind. We’re a trusted leader in roofing, siding, gutters, windows, and doors across Maryland. We take pride in delivering exceptional workmanship and honest service to every homeowner we serve.

We’re growing and we’re looking for a motivated Production Manager to help oversee our production operations and support our mission to protect and improve homes throughout our community.

Position Overview

The Production Manager will oversee all aspects of exterior remodeling production once projects are sold and turned over from our Project Advisors. This role is primarily office-based in Fulton, MD, with occasional field visits for inspections, subcontractor vetting, and quality checks.

You’ll lead and train production team members, manage subcontractor relationships, ensure efficient project scheduling, and maintain profitability across all jobs. This is an excellent opportunity for a detail-oriented construction professional ready to take the next step in leadership.

Key Responsibilities

• Manage and oversee all production operations for roofing, siding, gutters, windows, and doors projects.
• Take ownership of projects after sales handoff (detail sheet, deposit, etc.).
• Train, mentor, and support Production Coordinators and team members.
• Vet and onboard new subcontractors while maintaining relationships with existing partners.
• Schedule and track projects to ensure on-time, on-budget completion.
• Order materials, dumpsters, and portable restrooms for job sites.
• Monitor budgets and job costs to ensure profitability.
• Review and resolve project issues early to prevent delays or cost overruns.
• Track production metrics and maintain accurate data in Zoho (our project management system).
• Collaborate with Sales, Customer Service, and other departments to maintain smooth project flow.
• Enforce safety and quality standards on all projects.

What We’re Looking For

• 2+ years of construction or production management experience (roofing, siding, windows, or exterior remodeling strongly preferred).
• Strong understanding of residential construction and exterior systems.
• Proven leadership and team training experience.
• Excellent organizational and communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Proficiency with project management or CRM software.
• Valid driver’s license and ability to conduct site visits as needed.

What We Offer

• Salary: Up to $82,000 annually + quarterly bonus potential
• Health Insurance: HSA and PPO plans
• Paid Time Off and Paid Holidays
• Company-Paid Life Insurance and AD&D
• 401(k) with employer match
• Supportive, team-oriented environment with opportunities for advancement

Why You’ll Love Working Here

At American Home Contractors, you’re not just another number; you’re part of a professional, respected team that values quality, integrity, and growth. We promote from within and provide the support and resources you need to succeed.

Apply Today

If you have experience in construction production management, roofing, or exterior remodeling and want to join a reputable, growing company that values its people, we want to hear from you!

About American Home Contractors

American Home Contractors is a fast-growing, industry-leading exterior remodeling company serving homeowners across the Mid-Atlantic. We specialize in roofing, siding, windows, doors, gutters, and premium solar solutions, including Tesla Solar Roof installations.

With thousands of 5-star reviews and operations across multiple states, our mission is simple: to install peace of mind for every homeowner we serve.

Position Overview

We are seeking a hands-on Call Center Manager to lead and support our Customer Service Representative (CSR) team across two office locations.

This role is ideal for a leader who enjoys staying connected to day-to-day operations while also developing people, improving processes, and driving performance. The Call Center Manager will balance active involvement on the phones, while coaching, performance management, and cross-functional collaboration.

This is a 100% in-office position, based out of either Fulton, MD or Chantilly, VA, with time spent in both offices.

Our Call Center Environment

• High-volume inbound and outbound call activity
• CSRs average 100–150 outbound calls per day
• Inbound calls are answered promptly, with a strong focus on customer experience
• Real-time scheduling adjustments and dispatch coordination occur throughout the day
• CRM accuracy directly impacts field productivity and revenue
• The CSR team supports multiple business lines: Tune-Up Program, Retail exterior replacements, Solar Roofing, and Solar Panels

What You’ll Do

• Lead, coach, and support a team of CSRs
• Stay engaged with daily call activity and assist with inbound or outbound calls as needed
• Monitor call performance, outbound productivity, and appointment-setting metrics
• Provide real-time coaching and feedback to help CSRs improve call quality and confidence
• Support accurate scheduling, dispatching, and same-day adjustments
• Partner with Marketing, Sales, and Operations to ensure lead flow and staffing are aligned
• Review dashboards and reports to track performance and identify opportunities
• Conduct 1:1s, performance reviews, and coaching conversations
• Participate in hiring, onboarding, and team development
• Ensure CRM (Zoho) data is accurate and consistently maintained
• Help refine workflows, scripts, and standard operating procedures
• Assist with resolving escalated customer issues professionally and efficiently
• Model company core values: Integrity, Hard Work, and Service

What Success Looks Like

• Strong, consistent call performance across the team
• High-quality appointments that align with business goals
• Reliable CRM data that supports marketing and operations
• Engaged, supported CSRs who understand expectations
• Smooth coordination with field teams and minimal scheduling disruptions
• Positive customer feedback and effective resolution of concerns

What We’re Looking For

• 3+ years of experience leading or supervising teams in a call center or high-volume customer service environment
• Comfort managing both inbound and outbound call activity
• A leadership style that combines coaching, accountability, and approachability
• Strong attention to detail and respect for accurate data and processes
• Experience using CRM systems and call center tools
• Ability to thrive in a fast-paced, collaborative environment
• Willingness to work fully in-office and spend time at both office locations

Preferred Experience

• Background in home services, construction, trades, or appointment-based sales
• Familiarity with Zoho CRM, RingCentral, Podium, or similar tools
• Experience working closely with marketing or lead generation teams

Why This Role Is Unique

This position offers the opportunity to lead a close-knit team, stay connected to the work, and play a meaningful role in shaping how customers experience our brand. It’s well-suited for a leader who enjoys being visible, accessible, and involved, while still driving performance and growth.

Job Description:

The Facility / Building Engineer is responsible for the daily operation, maintenance, and repair of building systems to ensure safe, reliable, and efficient facility operations. This role supports the performance and longevity of HVAC, electrical, plumbing, and mechanical systems while responding to service requests and maintaining compliance with safety standards.

This position is ideal for a hands-on professional with strong troubleshooting skills and experience supporting commercial facilities.

Essential Functions:

·       Operate, monitor, maintain, and repair building systems including HVAC, plumbing, electrical, and mechanical equipment

·       Perform preventative maintenance and corrective repairs as scheduled or needed

·       Respond to service requests and emergency maintenance issues in a timely manner

·       Conduct regular inspections of building systems and equipment

·       Maintain maintenance logs, work orders, and compliance documentation

·       Coordinate with external vendors and contractors for specialized repairs or services

·       Ensure compliance with safety policies, local codes, and regulatory requirements

·       Support facility improvements, upgrades, and special projects as assigned

·       Maintain a clean, safe, and organized work environment

Qualifications and Education:

·       Prior experience as a building engineer, facility technician, or similar role

·       Working knowledge of HVAC, electrical, plumbing, and mechanical systems

·       EPA Universal Certification or other relevant certifications preferred

·       Strong troubleshooting, problem-solving, and communication skills

·       Ability to work independently and prioritize multiple tasks

What We Offer:

·       Holaday-Parks, Inc., offers an excellent salary and benefits package—paying 100% of medical/vision/dental, and prescription premiums for employees.

Pay Range:

·       $34-$45 DOE, hourly

If interested in applying, please submit your cover letter and resume to  

Holaday Parks is an Equal Opportunity Employer (EOE), including protected veterans and people with disabilities

Position: Maintenance Technician

Reports to: Direct: Property Manager

Indirect: VP, Engineering; Facilities Supervisor

Location: The Blairs, Silver Spring, MD

Essential Duties and Responsibilities:

Provide the highest level of customer service to existing and potential residents, demonstrated through both attitude and a sense of urgency to respond to customers’ needs. As the maintenance technician onsite, assume proactive and proprietary interest in for maintaining the physical asset of the property under the direction of the Property Manager with technical support from the Blairs Facilities Supervisor, Chief Engineer, and VP of Engineering.

As the maintenance technician on site, responsibilities include, (but are not limited to):

• Ensure timely completion of maintenance service requests.
• Record all maintenance and/or repair performed in accordance with the guidelines established by management or policy/procedure.
• Responsible for the vigilant pursuit of improvements or repairs needed on a proactive basis (without a service request assigned).
• Responsible for the coordination and recordation of all maintenance/safety related inspections (i.e., smoke detectors, water treatment, temperatures, etc.).
• Responsible for communicating any issue of concern, whether technical or customer oriented, to supervisors to ensure consistency in resolution.
• Monitor/walk vacant apartments weekly, or more often if directed, and complete make-ready process of vacant apartments in a timely manner. Ensure system data is updated upon completion and communicate with Property Manager upon completion.
• Monitor and manage inventory levels to include building has adequate stock for daily operations, working within prescribed budget and cost limitations.
• Ensure the maintenance shop is organized and maintained for efficiency, as well as for compliance to safety standards.
• Schedule, assist and monitor all work being performed by outside contractors. Ensure completion to Tower’s standards and expectations per the approved work order scope given.
• Assist with the Preventative Maintenance Program as scheduled and directed. Coordinate special projects as directed by the Property Manager or the VP, Engineering.
• Monitor and maintain all building systems. Communicate any systems issues or problems to the Property Manager as well as the Chief Engineer at the Blairs. If escalated, report major issues to the VP, Engineering.
• Complete grounds work as directed by Property Manager which may include picking up trash, sweeping curb and dumpster areas and maintaining landscaping beds and other areas and performing work within the parking garage and surfaces.
• Complete snow or ice removal prior to business hours, (7am) and treat walks and public surfaces to ensure safety for our employees and residents.
• Responsible for alerting the Property Manager of any unusual occurrence and/or damage that have taken place or that may occur.
• Complete payroll time sheets weekly to record working hours.
• Maintain a professional, courteous manner with all residents, vendors, contractors, and fellow employees.
• Assure safety standards are used which comply with all company, local, City, State and Federal guidelines.
• Ensure compliance of all work related activities in a fair, ethical, and consistent manner.
• Follow established company policies and those outlined in the Employee Handbook.
• Maintain a high rating, or high positive score for all customer reviews.
• This job requires exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly; You will often be exposed to elements, as there is some work required to be performed outside of the building. You will be required to reach, climb, bend, kneel, stoop, crawl, grip and use small and large motor skills.
• Special projects and other responsibilities as may be determined

Required skills and attitudes:

• Extremely strong customer service orientation and mindset. A natural desire to exceed the expectations of the residents of Blair Plaza (and flexible to assist throughout the Blairs District).
• Minimum of 1-2 years apartment maintenance experience with strong employment references.
• Basic maintenance skills, including basic plumbing, electrical, drywall, tile, carpet repair, etc.
• HVAC certification highly preferred; a willingness to obtain HVAC certification is required
• Strong communication skills, both verbally and in writing.
• A willingness to communicate issues as they arise and maintain a culture or transparency.
• This position requires a rotational shift of on-call duties after normal business hours.
• Must be able to respond to an emergency onsite within 30 minutes.
• Must be able arrive to work prior to normal business hours for emergencies, or snow or ice removal to ensure the safety of our residents.

Computer skills:

• Minimum of basic knowledge of computers
• Ability to use Outlook, Yardi
• Advanced knowledge of MS Word and Excel Preferred

*All candidates considered for hire must complete and pass a background check and drug test with outcomes that meet Tower’s standards for hire.

The Tower Companies is an equal opportunity employer and offers a collaborative and exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(k) plan.