Jobs in Hialeah

783 positions found — Page 16

Implementation Manager - Level 2
Salary not disclosed
Miami, FL 2 days ago

Description


What We're Looking For:

As a MeltwaterImplementation Manager, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of AI key features. Reporting to the program and Implementation Regional Manager, you will prioritize account setup and provide customized team training to ensure alignment with clients' objectives. You will play a key role in helping clients understand and leverage Meltwater's AI capabilities. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.

Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.

Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact.

What You'll Do:

  • Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.

  • Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.

  • Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience

  • Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.

  • Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.

  • Champion innovation and the adoption of emerging technologies across implementation practices

  • Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.

  • Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.

  • Assist in configuring and setting up the application to meet clients' desired outcomes effectively.

  • Construct and manage complex Boolean logic queries and analytics for insightful data extraction.

  • Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.

  • Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.

  • Conduct both online and in-person training sessions to facilitate platform proficiency among clients.

  • Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.

  • Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.

  • Effectively communicate project status and deliverables with internal and external teams to ensure project success.

  • Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.

  • Track milestones and document client interactions and insights to enhance overall client experience and relationship management.

  • Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

What You'll Bring:

  • A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support

  • A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.

  • Empathy and an innate ability to understand customer needs, fostering rapid relationship development.

  • A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.

  • Business acumen and a comprehensive understanding of diverse departmental and industry requirements.

  • Proven ability to lead cross-functional teams and influence without direct authority

  • Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.

  • A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.

  • Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.

  • Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.

  • A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.

  • A deep understanding of and passion for media, news, and current affairs.

  • Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.

  • Excellent written and verbal communication skills in English. Spanish or another language is a plus.

  • The ability to legally work in the country of hire is required for this position.

What We Offer:

  • Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.

  • Excellent medical, dental, and vision options

  • 401(k) matching, life insurance, commuter benefits, and parental leave plans

  • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.

  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Compensation Overview

  • Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
Not Specified
Phlebotomy - Phlebotomist I
Salary not disclosed
Miami, FL 2 days ago
Title:Phlebotomy - Phlebotomist I

Duration: 3 months

Shift/Time Zone:
-Monday - Friday 6:00 am - 2:00 pm

Rotational Saturday 6:30 am - 10:30 am.?


Work Location : Miami FL 33155

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

Under the direction of the area supervisor, perform daily activities accurately and on time.

Maintain a safe and professional environment.

Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

Maintains required records and documentation.

Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:

Ability to provide quality, error free work in a fast-paced environment.

Ability to work independently with minimal on-site supervision.

Excellent phlebotomy skills to include pediatric and geriatric.

*Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*

Required Education:

High school diploma or equivalent REQUIRED

Medical training: medical assistant or paramedic training preferred.

Phlebotomy certification preferred (Required in California, Nevada, and Washington).

Work Experience:

Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.

Customer service in a retail or service environment preferred.

Keyboard/data entry experience a must.

Additional Job Details: Must list home city/commute time to jobsite on resume (should be within 20-25 MINUTES TO SITE) - rate is based on years of DIRECT PHLEBOTOMY EXPERIENCE as listed in resume. Overlapping roles do not count twice. Please refer to Southeast rate card breakdown provided by Broadleaf, if any questions.

Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination

Position is offered by a no fee agency.
Not Specified
Insurance Personal Lines Private Client Account Executive, Family Office
Salary not disclosed
Miami, FL 2 days ago

Title: Insurance Personal Lines Private Client Account Executive, Family Office

Location: Miami, FL (REMOTE)

Salary: $120,000k - $145,000k + excellent benefits


Our client, an established Top 20 P&C insurance broker is seeking a Personal Lines Account Executive, Family Office. Position is open due to growth. You will be responsible for overall service of the book of business consisting of High-Net-Worth clients. Must have experience working with High-Net-Worth individuals and carriers, including Chubb, Zurich, Cincinnati, PURE, etc. Position is 100% remote and will have occasional travel to regional offices.


If interested, please send resume to – All resumes will be held confidentially and nothing will be shared with anyone without your consent and approval.


Responsibilities:

  • Reviews client exposures, loss experience and current coverage and recommends appropriate products and services.
  • Presents clients with accurate market data from appropriate resources to advise & counsel on complex risk.
  • Familiarity writing with high-net-worth carriers including, but not limited to Chubb, AIG, Zurich, Cincinnati, etc.
  • Ability to communicate client’s risk salutation and binding instructions to carriers.
  • Develops complete client information and applications for new and renewal business. Markets to insurance carriers and prepares proposals.
  • Serves as main point of contact for the client.
  • Follows up with insurance carrier underwriters to answer questions and solicit quotes for new business.
  • Negotiates premiums, coverages, terms, and conditions for prospective clients.
  • Addresses client questions, provides guidance on appropriate coverage changes and/or contractual requirements, educates client on exclusions and exposures.
  • Assists with the strategic design of insurance plans for clients with little to no supervision.
  • Strategically assists in the remarketing of renewals to ensure a high level of account retention.
  • Oversees the preparation of proposals for the client, including, but not limited to submissions, loss evaluations and risk analysis to ensure timely and accurate quotations and policies.
  • Determines and communicates various options for billing and invoicing.


Education and Qualifications:


  • MUST have 8+ years of Private Client and/or Family Office experience!
  • Must currently hold an active Property & Casualty License
  • Has a high level of technical insurance knowledge, is organized, and possesses excellent verbal and written communication skills.
  • Possesses the ability to cast vision, develop effective strategies and tactics, and create positive motivation for business segment colleagues.


The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position.


SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.


SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: ccpa

Not Specified
Master's Level Assessor -Bilingual
Salary not disclosed
Miami, FL 2 days ago

Date posted: December 5, 2025

Pay: $60,000.00 - $65,000.00 per year

Job description:

Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.

We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.

If you share these beliefs and want to join us to make a difference, please take some time to read the post below.

Essential Functions:

  • Conduct screening, intake, assessment and determination of preliminary diagnosis and level of care for persons arriving into the Centralized Receiving Facility or brought into the Crisis Stabilization Unit/Detoxification (CSU/DETOX).
  • Provide immediate crisis intervention as needed for persons presenting in crisis which may include verbal de-escalation or TEAM CODE.
  • Conduct insurance verification for each person admitted into CSU/DETOX.
  • Develop Care Plan for persons admitted into the CSU/DETOX.
  • Links persons served with services appropriate for level of care determination in absence of the CRF Case Manager.
  • Maintain record integrity by documenting all services provided to the person served in accordance with applicable laws, regulation, and policy and procedure.
  • Actively participates in supervision and training.
  • Report unusual incidents according to the agency policy.
  • Collect any missing signature such as doctor’s signature, nurses, case workers, supervisors and others.
  • Complete bed assignments, as needed.
  • Complete documentation to secure placement on residential waitlist maintained by Department of Children and Families (DCF) managing entity.
  • Assume other responsibilities requested by the Chief Medical Officer, Division Director, Clinical Director, Nursing Administrator, and/or Acute Care Manager.
  • Rotating schedule (7am - 3:30pm, 3pm - 11:30pm, and 11pm-7:30am)
  • All other duties as assigned.

Education and/or Experience:

Bachelor’s degree in Science (Psychology, Sociology, etc.) from an accredited college or university with major course work in Mental Health Counseling, Psychology, Social Work, Criminal Justice or related discipline in the human services field. A minimum of two (1) years of experience in psychological setting, dealing with Children, Adolescents, adults or Geriatrics.

Note: 1 year of volunteer work with these populations can be substituted for work requirement.

We are looking to staff assessors with master’s degrees in the following concentrations and need to be elegible for to a Florida Intern:

Master of Social Work (MSW)

Master of Marriage and Family Therapy (MS, MFT)

Master of Mental Health Counseling (MS, MHC)

Bilingual (English/Spanish) is REQUIRED.

Job Type: Full-time

Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance


Work Location: In person

Not Specified
Director of Pharmacy
Salary not disclosed
Miami, FL 2 days ago

Hospital system looking to bring on Pharmacy Director! Bonus Incentive Program, Sign-On Bonus, and Relocation!



Responsibilities include but not limited to the following: strategic planning designing, managing, and improving the medication-use system ensuring quality outcomes through performance-improvement activities leading drug-utilization efforts optimizing use of information systems and technology managing the pharmaceutical supply chain, pharmacy department financial operations, and human resources ensuring compliance with regulatory and accreditation requirements fulfilling the organization‘s research and educational missions and providing institutional representation and leadership.


  • Mostly outpatient but they prefer someone who was Inpatient DOP.
  • Strong operational experience, 340B, budget planning, financial acumen, overseeing 6 Pharmacy leaders, numerous FTE's.
  • Good with developing services, strategy, someone strong operationally who knows how to run a pharmacy, rules & regulations, good mentor to the staff, they have a very high drug budget.
  • This is over multiple sites in Miami. Switching over to EPIC.


Qualifications:

  • B.S. in Pharmacy required
  • Doctor of Pharmacy, MBA, or MS preferred.
  • Minimum of 5 years of progressive pharmacy management experience, preferably within multi-site operations in acute care setting required (will not consider candidates from retail pharmacy)
  • Licensed pharmacist (must become licensed in the state practicing within 6 months or sooner if mandated by State Board of Pharmacy)
  • Executive-level leadership experience and executive presence to be able to lead the team and build strategic relationship with executive team.
Not Specified
Clinical Research Associate
Salary not disclosed
Miami, FL 2 days ago

CRA II

local/very regional travel



US, Clinical Research Associate, Sponsor Dedicated


ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development


We are currently seeking a Clinical Research Associate II in Miami, FL to join our diverse and dynamic team. As a Clinical Research Associate II at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the advancement of innovative treatments and therapies.


What you will be doing

  • Conducting site qualification, initiation, monitoring, and close-out visits for clinical trials.
  • Ensuring protocol compliance, data integrity, and patient safety throughout the trial process.
  • Collaborating with investigators and site staff to facilitate smooth study conduct.
  • Performing data review and resolution of queries to maintain high-quality clinical data.
  • Contributing to the preparation and review of study documentation, including protocols and clinical study reports


Your profile

  • Bachelor's degree in a scientific or healthcare-related field.
  • Minimum of 2 years of experience as a Clinical Research Associate.
  • In-depth knowledge of clinical trial processes, regulations, and ICH-GCP guidelines.
  • Strong organizational and communication skills, with attention to detail.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Ability to travel at least 60% of the time (international and domestic - fly and drive) and should possess a valid driver’s license
Not Specified
Administrator of Skilled Nursing & Rehabilitation Facility
Salary not disclosed
Miami, FL 2 days ago

The Administrator holds full responsibility for the operational leadership of the assigned long‑term care facility, providing strategic oversight and 24/7 accountability. This role ensures the delivery of high‑quality, person‑centered care in compliance with all applicable federal, state, and local regulations. As the highest‑ranking leader on-site, the Administrator oversees organizational effectiveness, financial sustainability, workforce performance, and regulatory compliance while advancing the mission and values of the organization. With authority over all business operations, including staffing, fiscal management, and service quality, the incumbent drives continuous improvement initiatives and fosters a culture of accountability, integrity, and service excellence.


Responsibilities

  • Provides the leadership framework for planning, directing, coordinating and improving services by the division that are responsiveness to the needs.
  • Establishes standards of performance and designs and implements evaluation mechanisms and/or procedures to assess the success of departments in meeting standards.
  • Ensures compliance with Joint Commission, federal, state and local regulations and standards.
  • Establishes department goals and objectives with target date of completion.
  • Develops and supervises departmental policies and procedures governing the operation of the Nursing Homes.
  • Develops and maintains effective working relationships with medical staff, nursing staff and adjunct support services.
  • Coordinates purchasing activities and evaluates products for cost and acceptability.
  • Develops, recommends and implements security and inventory control procedures to protect the hospital's investments in environmental supplies and equipment.
  • Recruits, motivates, evaluates and maintains an effective staff to carry out assigned responsibilities.
  • Provides for the training and development of the staff and plans and coordinates educational programs needed.
  • Develops CQI programs to insure the continuous assessment and improvement of services provided by the Division.
  • Monitors statistical reports to provide productivity measures and performance indicators.
  • Makes cost surveys on a regular basis and increases productivity.
  • Makes regular rounds in all areas of responsibility to inspect and evaluate work of departmental personnel.
  • Responds promptly to suggestions, complaints and compliments from all who receive services and ensures that all subordinate personnel members do the same.
  • Develops and monitors department operating budget. Prepares and submits detailed operational budgets including personnel, contractual services, supplies and capital equipment.
  • Directs the implementation of approved recommendations.
  • Ensures development and implementation of organization-wide and unit specific, age-specific, safety, security, and infection control standards.
  • Participates in the development, implementation and evaluation of the Continuous Quality Improvement plan to identify improvement opportunities as well as information management and infection control programs.
  • Provides leadership through planning, organizing, coordinating, continually monitoring and evaluating the quality of services provided.
  • Allocates adequate resources commensurate with authority to assess and improve service provided.
  • Communicates the organization's mission and vision to all staff.
  • Ensures staff participation in required education programs and appropriate orientation and training courses to maintain competency in job skills, knowledge and equipment.
  • Ensures that employees respect the rights, privacy and property of others at all times, including the confidentiality of information, according to Administrative Policies and all applicable laws and regulations.
  • Performs all other related job duties as assigned.


Experience

  • Requires 7 to 10 years of related experience. Management experience is required.


Education

  • Bachelor's degree in related field is required.


License

  • Florida Nursing Home Administrator license is required.
Not Specified
Surgical Assistant PA/NP
Salary not disclosed
Miami, FL 2 days ago

We’re looking for an experienced PA or NP to work OR-only in a high-volume cosmetic plastic surgery practice.


This role is for someone who:

  • Has 2+ years of plastic surgery OR experience
  • Holds an active Florida license
  • Is confident assisting in cosmetic cases
  • Is efficient, reliable, and comfortable in a fast OR


Details:

  • Full-time or per diem
  • Competitive compensation based on experience


If you’re excellent in the OR and want a focused cosmetic surgery role, message us or apply here.

Not Specified
Business Intelligence Analyst
Salary not disclosed
Miami, FL 2 days ago

Opportunities available for a Business Intelligence Analyst to join our Community Medical Group family!


We are seeking a Business Intelligence Analyst to support organizational growth by transforming complex data into clear, actionable insights. This role partners closely with executive leadership, IT, and cross functional teams to develop reporting, dashboards, and analytics solutions that drive operational efficiency, strategic planning, and improved performance across the organization.


In addition to our competitive pay, we also offer:

  • 17 PTO Days
  • 11 paid Holidays
  • 1 Floating Holiday
  • United Healthcare for our health, dental, and Vison plans
  • 401k + Employer Match
  • Company paid Life Insurance
  • An engaging work environment
  • Growth opportunities plus so much more!


What will you be doing?

  • Analyze complex structured and unstructured data to identify trends, patterns, and performance insights
  • Develop and deliver reports, dashboards, and visualizations using PowerBi.
  • Build and maintain data models to support forecasting, predictive analytics, and business planning
  • Collaborate with business leaders and technical teams to gather requirements and translate needs into analytics solutions
  • Ensure data accuracy, integrity, and governance standards are maintained


What do we need from you?

  • Bachelor’s degree in Computer Science, Statistics, or a related field
  • Master’s degree preferred
  • Minimum of two years of experience in business intelligence, data analytics, or a related role
  • Minimum two years with PowerBi reporting
  • SQL proficient, familiarity with Python and ETL processes/tools
  • Healthcare experience preferred



Passion| Service | Integrity | Accountability


#CMGProud

Not Specified
Reservations Agent
🏢 Buccan
Salary not disclosed
Miami, FL 2 days ago

About Buccan & Imoto:


Buccan and Imoto, two celebrated concepts from acclaimed Chef Clay Conley, are coming to Coral Gables, bringing with them the culinary excellence and vibrant energy that have made them staples in Palm Beach. Buccan offers its signature bold, globally inspired American cuisine in a lively, upscale atmosphere centered around a dynamic open kitchen and a refined small-plates menu designed for sharing. Just steps away, Imoto—meaning “little sister” in Japanese—presents an intimate, elevated take on Pan-Asian cuisine, including sushi, sashimi, and wok-fired dishes in a sleek, moody setting. Together, these two concepts redefine dining in Coral Gables, blending sophistication, creativity, and a passion for exceptional hospitality.

Position Overview:


We are seeking a highly organized, detail-oriented, and guest-focused AM Reservationist to join our Front-of-House team. This role is responsible for managing morning reservation flow, answering high call volumes with professionalism, mapping the floor plan strategically, and supporting private event coordination. The ideal candidate is efficient, warm, and capable of maximizing table turns while maintaining an elevated guest experience.


Key Responsibilities:


Reservation & Guest Communication

  • Answer all incoming calls using a professional and consistent tone.
  • Respond to guest inquiries regarding hours, policies, menus, and events.
  • Manage email communications and follow up on reservation requests.
  • Accurately take and modify reservations in OpenTable, honoring special requests when possible.
  • Maintain VIP notes and preferred seating arrangements.


Floor Plan & Table Management

  • Strategically manage the restaurant floor using OpenTable to optimize guest flow and server coverage.
  • Monitor capacity and maintain appropriate pacing.
  • Anticipate and adjust seating for large parties, high turnover, and walk-ins.
  • Communicate seat assignments and timing adjustments to hosts, managers, and servers.


Large Parties & Event Support

  • Book large-party reservations and communicate prix fixe or bar package options.
  • Upsell group dining experiences when appropriate.
  • Coordinate details for private dining and buyouts with the management team.
  • Track deposits, confirmations, and event-specific details accurately.


Administrative & Operational Duties


  • Maintain up-to-date and accurate reservation records.
  • Input and track guest preferences, trends, and special occasions.
  • Communicate updates at pre-shift and ensure seamless handover to PM team.
  • Monitor reservation reports, no-shows, and modifications.


Customer Service & Issue Resolution

  • Ensure all guest interactions reflect Buccan's high hospitality standards.
  • Provide solutions when the restaurant is fully booked or requests cannot be fulfilled.
  • Handle guest concerns calmly and escalate major issues to management.
  • Celebrate special occasions and ensure they are properly noted and acknowledged.


Qualifications:

  • Prior experience in a reservationist, host, or front desk role within a high-volume restaurant.
  • Proficiency with OpenTable or similar reservation systems.
  • Strong communication, phone etiquette, and interpersonal skills.
  • Highly organized with the ability to multitask in a fast-paced environment.
  • Detail-oriented with a guest-first mindset.
  • Ability to work mornings, weekends, and holidays as needed.


Why join Buccan Coral Gables?


  • Work alongside hospitality professionals who value precision, warmth, and excellence.
  • Join a restaurant group known for high staff retention and career growth opportunities.
  • Be part of a pre-opening team shaping one of South Florida’s most anticipated dining destinations.
  • Enjoy ongoing training, mentorship, and a workplace culture that takes care of its people.



  • Benefits
  • Competitive salary
  • Health insurance plan
  • Employee discounts
  • Intercompany F&B allowance
  • Paid time off
  • Volunteer time off (VTO)Training & development
  • Opportunity for advancement
Not Specified
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