Jobs in Grapevine Texas
629 positions found — Page 10
Primary responsibilities will direct supervision of two other team members, a paralegal and claims coordinator.
The Litigation Attorney will oversee low to middle level risk claims and manage the work of the claims team members as well as outside counsel.
The Litigation Attorney will provide timely response to claims, complaints, subpoenas and other service of process; legal research; review and drafting of pleadings and discovery responses, claim summaries, executive reporting, mediation/trial and other litigation-related events; e-discovery and legal holds management; and other activities under the supervision of more senior attorneys relating to all phases of litigation from pre-trial investigation through mediation, settlements, verdict or appeal.
Responsibilities: Work with VP of Litigation and other attorneys in the daily management of pre-litigation and litigation pertaining to a broad range of litigation, pre-litigation and other claim management matters for the entire enterprise including professional liability, general liability, regulatory matters and commercial litigation.
Direct management of 2 associates (Paralegal and Claims Coordinator) Monitor and manage service of process, filings, subpoenas and a variety of other legal service documents served on the entire enterprise.
Monitor and assist with legal demands, preservation demands, legal holds and the collection of e-discovery, medical or billing records as needed.
Draft, review and management of various agreements and other documents related to claims management, pre-litigation and litigation matters.
Draft, review and interact with internal and outside counsel as well as internal clients working on discovery projects, retrieval of ESI, reviewing discovery responses, draft motions and other litigation related filings.
Draft correspondence to regional clients and/or outside counsel related to a variety of topics.
Monitor and manage confidential and proprietary databases and documents utilized by litigation team department.
Work and collaborate with internal clients across the enterprise to manage claims at various levels including claim resolution and settlement closings.
Communication with outside counsel and internal leadership and staff regarding various matters.
Conduct legal document research, retrieving information, and investigations.
Assist with various projects, such as subpoena responses, coordination of witness appearances, participation in deposition and trial preparation and collection of, hold and retrieval of e-discovery.
Assist in drafting correspondence related to subpoena, legal holds, preservation demand and various other communications with both internal clients and outside counsel.
Assist with claim team coordination, claims reviews, weekly meetings.
Attend mediation/trial and reporting related to same.
Travel to regional clients as needed in connection with meetings, mediation or trials.
Travel 25-40% Build positive relationships within team, with entity contacts, internal contacts, senior leaders, directors, and office work team as necessary to perform duties and to achieve results.
Requirements: Education/Skills Juris Doctor.
Prefer curriculum with focus on litigation or trial advocacy.
5-10 years of Legal experience in firm or corporate setting.
Litigation experience required.
Experience At least 5 years’ experience in legal or litigation setting, preferably related to hospital, provider or healthcare matters.
Excellent organization, writing and interpersonal skills, with the ability to take detailed notes.
Ability to analyze discovery responses, understand motion practice, and interact with outside counsel.
Ability to prepare/send correspondence for the entity.
Drafting of legal holds, affidavits and other legal documents.
Organizational skills with the ability to handle priority projects simultaneously within tight deadlines and is proactive in preventing problems, good follow through on projects/issues, and an attention to detail.
Ability to handle confidential information and PHI in a mature, professional, and completely confidential manner.
Proficiency in Word, database management, and Excel as well as legal research on Lexis/Westlaw.
Knowledge of e-discovery platforms and working with same.
Licenses, Registrations, or Certifications Licensure and in good standing to practice in Texas (preferred) or in another State, with the ability to become licensed in Texas within one year of hire.
Work Schedule: 5 Days
- 8 Hours Work Type: Full Time
Company: Fusion Medical Staffing
Location: Facility in N Richland Hills, Texas
Job DetailsFusion Medical Staffing is seeking a ICU RN for a 13-week travel assignment in N Richland Hills, Texas. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
Required Qualifications:- One year of recent experience as an ICU RN
- Valid RN license in compliance with state regulations
- Current BLS (AHA/ARC) and ACLS (AHA/ARC) certifications
- Critical Care Registered Nurse (CCRN) certification
- TNCC, NIHSS certification
- Other certifications or licenses may be required for this position
The ICU Registered Nurse is responsible for providing comprehensive, critical care to patients in the intensive care unit. This role encompasses assessing and monitoring critically ill patients, operating life-support equipment, administering advanced treatments, and collaborating with multidisciplinary healthcare teams. The position requires strong critical care skills, advanced clinical judgment, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics in high-acuity settings.
Essential Work Functions:- Assess and monitor critically ill patients, recognizing and responding to subtle changes in patient condition
- Administer complex medications and treatments in accordance with approved critical care nursing techniques
- Operate and manage advanced life support equipment
- Ensure patient safety and comfort in high-acuity ICU environments, addressing physical and emotional needs
- Record significant conditions, reactions, and interventions, notifying the appropriate provider of changes in patient status
- Perform and interpret advanced hemodynamic monitoring, including arterial lines, central venous pressure, and pulmonary artery catheters
- Accurately document all assessments, interventions, and patient responses in the medical record in a timely manner to ensure continuity of care and compliance with regulatory standards
- Provide education to patients and families regarding the ICU environment, treatments, and recovery expectations
- Communicate closely with interdisciplinary healthcare teams to optimize patient care
- Maintain proficiency in critical care procedures and technologies through ongoing education and training
- Adhere to strict infection control protocols to protect immunocompromised patients and reduce risks
- Engage in quality improvement initiatives to enhance ICU patient outcomes and operational efficiency
- Perform other duties as assigned within scope
- Adhere to hospital safety protocols, infection control guidelines, and regulatory standards
- Critical thinking, service excellence, and good interpersonal communication skills
- The ability to read, write, and communicate in the English language
- Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills
- Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend
- Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism
- Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment
- Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail
- Sensory - Must possess visual acuity and ability to effectively communicate
- Highly competitive pay for travel professionals
- Comprehensive medical, dental, and vision insurance with first day coverage
- Paid Time Off (PTO) after 1560 hours
- Life and Short-term disability offered
- 401(k) matching
- Aggressive Refer-a-friend Bonus Program
- 24/7 recruiter support
- Reimbursement for licensure and CEUs
At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you - that's why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we're here to guide and celebrate you along your journey. You take care of others; we take care of you.
Other Duties Disclaimer:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice.
Start your rewarding career as a Travel ICU RN with Fusion Medical Staffing and join our mission to improve lives. Apply now!
Fusion is an EOE/E-Verify Employer
Staples is business to business. You’re what binds us together.
The Inside Account Executive - GPO works with small to mid-sized inside accounts to grow and retain their business. Inside Account Executives (IAE) engage customers remotely by phone, video, and digital communication to retain and expand sales into new lines of business as well as facilitating introductions to our category experts for more complex business needs. This role is part of a team and does not have assigned accounts.
It is a high velocity sales position that leverages a prioritized call list to engage and sell to contacts across the entire standard and low touch customer segment. The goal of a retention representative is to build strong relationships with existing customers, address their concerns, and provide exceptional customer service to ensure they remain loyal and continue to do business with the company. Retaining customers can be crucial for long-term business success and profitability.
This is a ONSITE role with a FOUR day (Mon-Thurs) in-office expectation at our Lewisville, TX office.
What you’ll be doing:
- Leverage various internal partners to drive growth and ensure customer satisfaction. This includes, but is not limited to Category Sales Specialists, Sales Operations and Customer Service Teams
- Use Professional Selling Skills (PSS) to identify customer needs and close/win opportunities.
- Influences on the spot pricing decisions in order to cultivate a seamless customer experience
- Maintain and grow revenue by consistently meet activity goals and daily metrics - outbound dials, sell time, live contacts, and created opportunities
- Manage sales funnel to close opportunities
- Implement strategies to retain at-risk customers or those considering canceling their subscriptions
- Engage with customers to uncover and win new opportunities and discuss promotions and/or campaigns
- Keeping customers engaged with the company through regular check-ins, follow-up calls, or personalized interactions
- Gathering feedback from customers about their experiences, needs, and preferences and conveying this information to relevant departments within the company for improvement
- Identifying and resolving customer problems, complaints, or inquiries, and ensuring that customers receive timely and effective solutions
- Providing customers with information about new features, upgrades, or offerings that may be of interest to them and explaining how these additions can benefit them
What you bring to the table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Strong phone presence
- Strong time management skills
- Ability to effectively communicate and build relationships
- Ability to sell company values and services, in addition to program features and benefits via phone and internet
- Ability to adapt to a fast-paced organization
- Strong communication skills; active listener
- Experience building customer relationships
- Strong organization and time management skills
- Exhibit strong sense of business acumen
Qualifications:
What’s needed- Basic Qualifications:
- High school diploma or GED
- 1+ years of experience in a sales, customer service, or a sales support position
- 2+ years experience with MS Word, Outlook, Excel and PowerPoint
What’s needed - Preferred Qualifications:
- Bachelor's degree preferred or equivalent related experience
- Account management experience
- Solution oriented, self-starter and results oriented
- Proven ability to meet or exceed incremental sales and gross profit goals - growing sales and margin within current customer base
- Adaptable to Change
- Coachable, able to incorporate feedback
- Ability to work in a team sales environment
- Industry knowledge a plus
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The ideal candidate will have experience in the following: Manage utility payments for 200-300 locations Manually entering and processing ACH payments in their ERP system Recording banking transactions and maintaining transaction records Code transactions and maintain payment tracking spreadsheets Prepare spreadsheet data for corporate accounting journal entries Maintain vendor tracking information and ensure payment accuracy and completeness Ability to show strong attention to detail, learn quickly, and work with high transaction volumes Strong Excel skills (pivot tables, vlookups) required Great Plains or manual ERP software experience preferred Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future™
We believe medicine should go beyond masking symptoms to uncover and treat the root cause.
Every formula we create is designed to restore balance, vitality, and the freedom to live well.
This role requires a profound commitment to detail.
You won't be mass-producing.
You will be meticulously weighing, measuring, and mixing ingredients to create the tailored treatments—including advanced hormone therapies—designed to restore individual balance and vitality.
This precision is the foundation of the patient’s comeback story.
We need a technician committed to strict cGMP and SOPs, knowing that adherence to these standards is how we guarantee the quality of personalized care.
Your essential role in igniting the transition of modern medicine involves: Digging Deeper by executing precise formulas and aseptic techniques in our controlled environment, ensuring the purity and integrity of every custom-compounded preparation.
Treating Smarter by following strict protocols for weighing, mixing, and encapsulating, proving that meticulous quality is the only acceptable standard for personalized medicine.
Restoring Freedom by ensuring the accurate and efficient production of therapies, directly enabling the patient and provider to choose a path where care is pro-active and insight runs deeper.
If you are eager to launch your career at FARMAKEIO in Southlake, TX, and contribute your focus and energy to a team where connection is everything and your hands-on work directly impacts a patient's freedom to choose a healthier future, this opportunity is perfect for you.
ESSENTIAL FUNCTIONS: Lead, educate and develop employees Ensure equipment repairs are completed in a high-quality and timely manner Monitor employee performance, provide corrective action, and be accessible to all areas of the shop Plan daily staffing to meet workload Provide support to the Operations team regarding all equipment-related issues Monitor and analyze opportunities to cut costs and improve efficiencies Perform administrative functions, including but not limited to, payroll approval, scanner downloads, repair order maintenance and compliance documentation (such as self-audits and inventory controls) Ensure clean, safe working conditions of the facility and equipment Communicate with Fleet Maintenance leadership to ensure Operations and company needs are met Identify and monitor equipment sent to outside vendors for repairs Conduct pre-shift meetings with employees and weekly meetings with Operations team Collaborate with Safety and other departments to investigate all safety and accident-related matters Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS High school diploma or equivalent Two (2) years of vehicle maintenance experience to include at least six (6) months team lead/supervisory/management experience in transportation, operations, parts or vehicle maintenance (One year of vehicle maintenance technical school training may substitute for one year of vehicle equipment maintenance experience.) Must be able to operate a manual transmission truck to determine if operating properly Must possess a valid driver’s license Basic written and verbal communication skills Knowledge of tractor and trailer maintenance preferred Knowledge of DOT rules and regulations preferred Proven leadership and interpersonal skills Must be multi-tasked oriented and possess good organizational skills Basic Microsoft Office and Internet skills WORKING CONDITIONS: Must be able to travel as needed Exposure to heavy traffic areas while performing the duties of the job Exposure to considerable amounts of dust, diesel fumes and noise Exposure to climate conditions of the geographic area Exposure to chemicals, oils, greases or other irritants Hours may vary due to operational need Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
Know Your Rights Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 8 or e-mail at .
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Qualifications :
* Current RBT certification from the Behavior Analyst Certification Board (BACB)
* 2+ years' experience working with children or adolescents, preferably in a clinic setting
* Strong understanding of Applied Behavior Analysis (ABA) principles and techniques
Why work with Care Options for Kids?
* Unlimited opportunity for professional development
* Insurance available first day of month following hire date
* 401K Plan
* Generous Paid Time Off (PTO)
* Employee Referral Program
* Industry-leading training
* Office Team Support for all Non-Clinical Needs - Billing, Referrals, Scheduling Assistance, Provider Office Coordination and much more
Hourly Salary Ranges**
* Full-Time: $20.00 - $22.00
**Compensation is based on skill set, experience and caseload.
Application open until 3/31/2026
The Equal Employment Opportunity Policy of Care Options for Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
*Restrictions Apply
#RDTXABA
Border Patrol Agent (BPA) Entry Level
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Border Patrol Agent (BPA) Entry Level
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Border Patrol Agent (BPA) Entry Level
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Summary:
Supervises the compiling and maintaining of records to assure information is complete , accurate, authenticated and consistent with medical, administrative, ethical and regulatory requirements of the healthcare system.
Responsibilities:
• Supervises the creating, updating and generally maintaining medical staff credentials and licenses in accordance with the local file management practices and the electronic or manual record filing system
• Oversees the retrieving, delivering and filing / storing records in accordance with daily scheduled , emergency and special project needs
• Oversees the reviewing records for the completeness and accuracy of required information content and taking appropriate actions to assure record integrity
• Implements policies and procedures
Job Requirements:
Education/Skills
- Associate’s Degree or 4 years of experience required.
Experience
- 4 years of experience preferred.
Licenses, Registrations, or Certifications
- None required.
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
At Care Options for Kids, pediatric home health nursing is intentionally different. Instead of juggling multiple patients, alarms, and constant interruptions, you provide dedicated, one-on-one care in the home, allowing you to focus fully on your patient and use your clinical judgment with confidence.
In this role, you'll care for pediatric patients with high acuity needs while building consistent relationships with both the child and their family. Nurses who thrive here value autonomy, continuity of care, and the ability to deliver skilled nursing in a calm, controlled environment, backed by real clinical support whenever it's needed
If you're an RN looking for a role where you can practice nursing with focus, purpose, and support, this position was designed with you in mind.
Care Options for Kids Benefits
~ Weekly Pay and Direct Deposit
~ Paid Time Off (PTO) and flexible scheduling
~ Medical, Dental, and Vision Insurance
~401(k) Retirement Plan
~ Employee Referral Bonus Opportunities
~ Career Advancement Opportunities
~ Training and Competency Development
~ Respiratory Therapists on Staff to Provide Training and Mentorship
~24/7 On-Call Clinical Support
Support That Keeps You Safe and Confident
~ Easy-to-use Employee Portal that puts you in control, request shifts that fit your schedule and preferences, earn Care Bucks rewards, and stay connected to the COFK community.
~24/7 on-call clinical support whenever you need it
~ Training and competency support for high-acuity care
~ Clear care plans and physician orders
~ PPE provided in every home, including masks, gloves, and hand sanitizer, with care aligned to CDC safety guidelines
~ A dedicated team focused on nurse safety and success
Requirements
Current, active Texas RN license
Current BLS CPR card (obtained in-person, not online)
G-tube, trach, vent experience, or willing to train
Care Options for Kids is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#RDNUFW
Salary:
$28.00 - $37.00 / hour
At Care Options for Kids, pediatric home health nursing is intentionally different. Instead of juggling multiple patients, alarms, and constant interruptions, you provide dedicated, one-on-one care in the home, allowing you to focus fully on your patient and use your clinical judgment with confidence.
In this role, you'll care for pediatric patients with high acuity needs while building consistent relationships with both the child and their family. Nurses who thrive here value autonomy, continuity of care, and the ability to deliver skilled nursing in a calm, controlled environment, backed by real clinical support whenever it's needed
If you're an RN looking for a role where you can practice nursing with focus, purpose, and support, this position was designed with you in mind.
Care Options for Kids Benefits
~ Weekly Pay and Direct Deposit
~ Paid Time Off (PTO) and flexible scheduling
~ Medical, Dental, and Vision Insurance
~401(k) Retirement Plan
~ Employee Referral Bonus Opportunities
~ Career Advancement Opportunities
~ Training and Competency Development
~ Respiratory Therapists on Staff to Provide Training and Mentorship
~24/7 On-Call Clinical Support
Support That Keeps You Safe and Confident
~ Easy-to-use Employee Portal that puts you in control, request shifts that fit your schedule and preferences, earn Care Bucks rewards, and stay connected to the COFK community.
~24/7 on-call clinical support whenever you need it
~ Training and competency support for high-acuity care
~ Clear care plans and physician orders
~ PPE provided in every home, including masks, gloves, and hand sanitizer, with care aligned to CDC safety guidelines
~ A dedicated team focused on nurse safety and success
Requirements
Current, active Texas RN license
Current BLS CPR card (obtained in-person, not online)
G-tube, trach, vent experience, or willing to train
Care Options for Kids is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#RDNUFW
Salary:
$28.00 - $37.00 / hour
At Care Options for Kids, pediatric home health nursing is intentionally different. Instead of juggling multiple patients, alarms, and constant interruptions, you provide dedicated, one-on-one care in the home, allowing you to focus fully on your patient and use your clinical judgment with confidence.
In this role, you'll care for pediatric patients with high acuity needs while building consistent relationships with both the child and their family. Nurses who thrive here value autonomy, continuity of care, and the ability to deliver skilled nursing in a calm, controlled environment, backed by real clinical support whenever it's needed
If you're an RN looking for a role where you can practice nursing with focus, purpose, and support, this position was designed with you in mind.
Care Options for Kids Benefits
~ Weekly Pay and Direct Deposit
~ Paid Time Off (PTO) and flexible scheduling
~ Medical, Dental, and Vision Insurance
~401(k) Retirement Plan
~ Employee Referral Bonus Opportunities
~ Career Advancement Opportunities
~ Training and Competency Development
~ Respiratory Therapists on Staff to Provide Training and Mentorship
~24/7 On-Call Clinical Support
Support That Keeps You Safe and Confident
~ Easy-to-use Employee Portal that puts you in control, request shifts that fit your schedule and preferences, earn Care Bucks rewards, and stay connected to the COFK community.
~24/7 on-call clinical support whenever you need it
~ Training and competency support for high-acuity care
~ Clear care plans and physician orders
~ PPE provided in every home, including masks, gloves, and hand sanitizer, with care aligned to CDC safety guidelines
~ A dedicated team focused on nurse safety and success
Requirements
Current, active Texas RN license
Current BLS CPR card (obtained in-person, not online)
G-tube, trach, vent experience, or willing to train
Care Options for Kids is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#RDNUDAL
Salary:
$28.00 - $37.00 / hour
At Care Options for Kids, pediatric home health nursing is intentionally different. Instead of juggling multiple patients and constant interruptions, you provide one-on-one care in the home, allowing you to focus fully on your patient and deliver care with confidence and consistency.
In this role, you'll support pediatric patients with skilled nursing needs while working closely with a registered nurse and clinical leadership. LVNs who thrive here value meaningful patient relationships, clear direction, and the reassurance of knowing support is always available when needed.
If you're an LVN looking for a role that offers stability, support, and the ability to make a real difference in a child's life, this position was designed with you in mind.
Care Options for Kids Benefits
~ Paid Time Off (PTO) and flexible schedule
~ Medical, dental, and vision coverage
~401(k) retirement plan
~ Weekly pay and direct deposit
~24/7 On-Call for support
~ CEU credits
~ Training opportunities
~ Preceptor Program
~ Nurse Referral Bonus
~ Discounts on movie tickets, car rentals, hotels, theme parks, and more!
Support That Keeps You Safe and Confident
~ Easy-to-use Employee Portal that puts you in control, request shifts that fit your schedule and preferences, earn Care Bucks rewards, and stay connected to the COFK community.
~24/7 on-call clinical support whenever guidance is needed
~ Clear plans of care with RN oversight
~ PPE provided in every home, including masks, gloves, and hand sanitizer
~ Care delivered in alignment with CDC safety guidelines
~ A clinical team focused on nurse safety and success
Requirements
Active LVN license in state of practice (or multistate license, if applicable)
Current BLS/CPR certification (in person, not online)
G-tube, trach, or ventilator experience or willingness to train
Care Options for Kids is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#RDNUDAL
Salary:
$21.00 - $26.00 / hour
Role: Information Security Project Manager
Irving, TX - Onsite
Required Skills:
- Demonstrated expertise with Word, Excel and other MS Office applications
- Experience creating and managing issues using Atlassian Jira
- Excellent communication, organizational and interpersonal skills
- Excellent project management and systems development life cycle skills, including scope and issue management, schedule management, and deliverable oriented delivery
- Effective problem solving and conflict resolution skills
- Ability to handle diverse situations, multiple projects and rapidly changing priorities
- Ability to present information, verbally or in writing, in a clear and concise manner.
- Ability to develop estimations, including the work steps and effort hours
We are seeking a Senior IT Project Manager to lead large-scale infrastructure initiatives focused on network, data center, and cloud environments. This role will manage complex, multi-year projects with multiple workstreams, partnering closely with engineering teams, business stakeholders, and vendors to ensure successful delivery.
Key Responsibilities
- Lead large network infrastructure projects from planning through execution and delivery.
- Manage complex projects with multiple workstreams involving networking, cloud, and security technologies.
- Develop and maintain project plans including scope, timelines, budgets, and dependencies.
- Identify and manage risks, issues, and mitigation strategies while ensuring project milestones are met.
- Coordinate with cross-functional teams including engineering, infrastructure, and external vendors.
- Communicate project updates, milestones, and risks clearly to stakeholders and leadership.
- Ensure project documentation, reporting, and governance processes are maintained.
Requirements
- 5+ years of experience managing large network infrastructure projects as a Project Manager.
- Resume must clearly demonstrate 2–3 completed network projects and the candidate’s role in delivering them.
- Strong understanding of network technologies and infrastructure environments.
- Experience managing complex, multi-year IT projects with multiple workstreams.
- Ability to communicate effectively with engineers, developers, vendors, and business stakeholders.
- Strong experience managing risk, issues, and project dependencies.
Preferred
- PMP or PMO certification.
- Experience with data center, storage, backup, and server migration projects.
- Familiarity with MS Project and enterprise project management tools.
Fulltime ONSITE role in Irving Texas with no nights or weekends!
Member Service Specialist/Healthcare Customer Service
Notes: 2+ years of customer service experience in healthcare insurance or related in call center environment or high volume inbound call setting.
Job description:
- The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling—Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries.
- This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose
(Must pass National and Federal background check and Education verification -HS Diploma/GED minimum)
What You’ll Basically Do:
- Own and drive product strategy and roadmap for delivery-related platforms.
- Improve driver experience, last-mile delivery operations, and customer experience.
- Work closely with engineering, UX, sales, marketing, operations, analytics, legal, and compliance teams.
- Gather feedback from users (customers, merchants, operators) and convert it into product improvements.
- Write product requirements, specifications, and feature documentation.
- Ensure product releases are delivered on time and correctly.
- Use data and analytics to make smart product decisions.
What They’re Looking For:
- 5+ years in Product Management & UX
- 2+ years leading product teams
- Experience with tech platforms, microservices, APIs, SQL
- Strong analytical and decision-making skills
- Excellent communication & leadership abilities
- Someone proactive, collaborative, and execution-focused
Company Overview
Anchor Point Management Group is a diversified national management platform supporting businesses across two primary verticals: Restaurants, Food & Beverage and Beauty, Health & Wellness. With over 500 operating locations and over 30 years of growth, the company continues to expand alongside its private equity partners through development, acquisitions, and industry-leading operations. Brands include Taco Bell, Buffalo Wild Wings, 7 Brew Coffee, European Wax Center, and more.
Position Purpose
Function serves as a strategic business partner, focused on protecting profitability and strengthening controls. This role blends analytics, investigation, and operational insight to detect fraud, misconduct, and margin leakage while distinguishing systemic issues from training or process gaps. Housed within Finance/Strategy, the position collaborates closely with Operations, Accounting, HR, IT, Legal, Risk, and brand leadership to design scalable monitoring, embed controls, and evolve the organization from reactive issue response to proactive prevention.
First-Year Success Will Be Measured By
Learning & Relationships
· Developing a deep understanding of Anchor Point’s businesses, brands, and operating models
· Building trusted partnerships with Operations, Accounting, HR, IT, Risk, Finance/Strategy, Legal, and brand leadership
Data & Detection Infrastructure
· Aggregating operational and financial data into centralized datasets queryable for these purposes
· Establishing baseline reporting from which exceptions and anomalies are measured
· Designing dashboards and exception reports for transactions, labor, inventory, loyalty, discounting, and other key business drivers and risk areas
Prevention & Control Outcomes
· Mapping fraud and misconduct vectors, control vulnerabilities, and identifying opportunities for prevention
· Implementing technology forward and automated monitoring where value-add and scalable
· Shifting from reactive issue response to proactive detection
· Driving measurable reductions in unknown-cause variances
Forward Roadmap
· Developing a 2–3 year roadmap targeting reductions in labor leakage, inventory shrink/ICOS, and process gaps
· Contributing thought partner to training, process, policy, or incentive changes to close gaps preventatively
Duties & Responsibilities
Analytics & Detection
· Identify patterns and anomalies indicative of fraud, manipulation, or operational breakdowns
· Design/build dashboards, models, and exception reports across labor, inventory, loyalty, discounts, and other financial activity
Investigation & Field Work
· Visit stores to validate data and expand operational learning
· Document findings objectively and recommend corrective actions
Process & Controls Design
· Contribute to the development of best practices, policies, SOPs, and guardrails that reduce opportunities for manipulation
· Partner with Operations to embed controls into workflows
Cross-Functional Leadership
· Collaborate with Finance, Payroll, Accounting, HR, IT, Legal, Real Estate, Construction, and Operations to define and close control gaps
· Present findings and recommendations to senior leadership with clarity and diplomacy
· Build trust with all teams while maintaining independence and objectivity
Program Development
· Establish the long-term structure and contribution of the margin protection and operational analytics function
· Identify opportunities for automation and continuous improvement
· Build a roadmap to transition the function from “build mode” to “maintenance mode”
Qualifications
Experience
· 5-7+ years of progressive, analytical contributions in Finance or Business Operations
· Background in restaurant, retail or service-based and multi-unit environment preferred
Technical Skills
· Proficiency with BI and data tools (SQL, Snowflake, Power BI, Tableau)
· Advanced Excel, Power Automate, and applied AI skills
· Statistical and modeling experience (e.g., regression, clustering)
· Experience with SOPs, workflows, and process capability mapping preferred