Jobs in Gotha, FL

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. 

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.   

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

              Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.  Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
• Buffalo Sector Stations - Wellesley Island
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
• El Centro Sector Stations - El Centro, Indio, Calexico
• Grand Forks Sector Stations - Pembina
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Job Title: Manager, Hotel Distribution Partnerships

Job Purpose:

As a Hotel Distribution Partnerships Manager, you will be responsible for managing and growing a portfolio of hotel partners, ensuring strong performance and long-term relationships. You will work closely with hotels to optimize distribution, improve pricing competitiveness, and drive revenue growth, while also supporting selective acquisition of new hotel partners within your region.

Location:

Remote. Candidates must be based in Orlando

Key Responsibilities:

• Manage and grow a portfolio of hotel partners to drive revenue and performance
• Monitor pricing and availability to ensure optimal distribution
• Act as the main point of contact for hotel partners pre and post onboarding
• Train hotel partners on operational procedures, including promotion management.
• Identify performance gaps and work with hotels to implement improvements
• Support onboarding and ensure a smooth transition from acquisition to account management
• Maintain and develop strong relationships with key stakeholders
• Track performance and provide regular reporting and insights
• Collaborate with cross-functional teams to resolve issues and improve outcomes
• Support targeted acquisition efforts where relevant
• Identify relevant trade shows, build a participation strategy, and evaluate ROI within allocated budget
• Keep CRM records up to date, manage the lead funnel, and provide regular pipeline reporting

Skills and Experience:

• 5+ Years of experience in Hotel Revenue, Sales, Account management, Hotel partnerships, OTAs or B2B roles within hospitality or travel tech industries
• Strong understanding of hotel distribution, RMS, CRS and PMS systems
• Ability to analyze performance data and drive revenue and commercial growth
• Strong communication and stakeholder management skills
• Ability to handle a large portfolio of hotel accounts and leads
• Ability to present data using BI tools. Power BI familiarity is preferred
• Ability to travel for trade shows, client meetings, and team events (at least quarterly)
• Proficiency in CRM tools and pipeline management (Zoho preferred)
• Experience with onboarding processes, project management, and partner training
• A university degree (or equivalent education). Proficiency in the Microsoft Office Suite.
• Excellent communication and presentation skills, both written and verbal. Must be fluent in English.

About Hotel Trader:

Hotel Trader is a global platform connecting hotels and travel buyers through a single, streamlined connection. Our technology enables direct distribution at scale, improving transparency, efficiency, and performance across the industry. We are a fully remote, fast-growing company building the infrastructure hospitality should have had all along.

Compensation and Benefits:

• Competitive salary based on experience
• Health benefits and retirement contribution
• Unlimited paid time off
• Fully remote work environment. Candidates must be based in Orlando

Please submit your resume for review, and we'll get back to you as soon as possible. Due to the number of applicants, we may not be able to provide feedback to everyone. We thank you in advance for your understanding and consideration of the role. The Hotel Trader Team

• Pay Rate: $21-$25/HR
  

• Assist/Manage the merchandise sourcing & production of select product categories in partnership with the Sourcing Manager.
• Partner on vendor strategy, product costing/placement, manage vendor communication and production management related to designated product categories
• Responsible for ensuring products meet established standards for safety and quality including monitoring quarterly Product Review Requests (PRRs) with product integrity partners
• Manage Development Tracking Reports (DTRS), sample tracking and approval processes throughout each development season
• Manage the workflow for data entry task Supplier Set Ups, price changes, financial roadmaps, and invoicing, and all Product Lifecycle Management data entry
• Contact vendors to follow-up and verify the accuracy of provided data, resolve routine issues and ensure vendor alignment with company processes and procedures
• Follow up with vendor communication regarding any outstanding samples (Approval, PP/TOP, etc.)
• Liaise with vendors and ticket/label suppliers to ensure company guidelines are followed to avoid late deliveries and charge backs due to non-compliance
• Ensure all items are completed within PLM system to ensure on-time PO issuance
• Schedule and participate Production Handoff to the Responsible Sourcing and Production team at the end of each costing season
• Prepare standard any ad-hoc reports as requested (Time and Action Calendars, production timelines, status updates, etc.)
• Build strong collaborative relationships with internal and external partners
• Attend weekly cross-functional meetings and quarterly product line review meetings to understand key sourcing issues and action items
• Communicate production status to global and regional partners during weekly cross-functional meetings as required
  

• 1+ years related experience, preferably in specialty retail or consumer products
• Associate degree or Technical Degree in Merchandising/Product Development/Design, Business or Supply Chain ideal
• Previous use in a Product lifecycle Management system a must.
• Exposure to Sourcing & Production of multiple product categories
• Proven track record of effectively communicating with manufacturers
• Ability to manage multiple SKU’s an timelines in a fast-paced environment
• Ability to work collaboratively with multiple design and development partners, a team player
• Excellent written and verbal communication skills
• Ability and desire to be flexible, adapt to change and grow with organization
  

Civil / Environmental Engineer (Solid Waste) - Orlando, FL

A leading global engineering consultancy is seeking a Civil or Environmental Engineer with solid waste experience to join its growing team in Orlando, FL.

This is an excellent opportunity to work on high-impact environmental and infrastructure projects while contributing to technically complex work across the solid waste and remediation space.

The Role

You will play a key role in delivering a range of civil and environmental engineering projects, with a focus on solid waste, landfill, and related infrastructure.

Responsibilities include:

• Interpreting and applying federal, state, and local environmental regulations
• Preparing and reviewing technical reports, calculations, design plans, and permit applications
• Supporting project delivery across landfill, remediation, and site development projects
• Acting as a client-facing point of contact and maintaining strong relationships
• Contributing to proposal development, including scopes, schedules, and cost estimates
• Collaborating across teams while managing multiple project priorities

What We're Looking For

• 6-10+ years' experience in civil/environmental engineering
• Background in solid waste, landfill design, GCCS, remediation, or site civil
• PE license (or ability to obtain within 12 months)
• Strong understanding of environmental regulations and permitting
• Experience with technical reporting, design, and project delivery
• Proficiency in AutoCAD / Civil 3D (preferred)
• Strong communication and client-facing skills

Nice to Have

• Solid waste permitting experience
• Experience in Florida or the Southeast US
• Project management exposure (budgets, invoicing, client management)
• Existing client relationships

Additional Details

• Mix of office and field-based work (approx. 10-30% travel)
• Exposure to landfill and remediation sites (PPE required where applicable)
• Opportunity to contribute to business development and growth initiatives

If you're interested in learning more, please apply below

Human Resources Manager

Location: Fountainebleau, FL

Schedule: Onsite

We are seeking an experienced and hands-on Human Resources Manager to lead and oversee all HR functions within a dynamic manufacturing environment. This role will be responsible for driving HR strategy, ensuring compliance, supporting leadership, and building programs that strengthen employee engagement and organizational performance.

This is a high-impact leadership position reporting directly to senior management.

Key Responsibilities

• Lead and manage all Human Resources and Payroll operations
• Develop and implement HR strategies, policies, and procedures
• Oversee recruitment, hiring, onboarding, and workforce planning for exempt and non-exempt roles
• Administer compensation programs, conduct salary analysis, and manage merit planning
• Ensure compliance with California and federal employment laws
• Manage employee relations, performance management, discipline, and conflict resolution
• Oversee leaves of absence including medical and workers’ compensation
• Maintain required compliance programs (AAP, OSHA logs, reporting requirements, etc.)
• Update and maintain employee handbook and HR policies
• Represent the company in employment-related matters including investigations and claims
• Partner with leadership to drive organizational development initiatives
• Administer company training programs and support performance-based culture initiatives

Qualifications

• Bachelor’s degree in Business or related field preferred
• 7–10+ years of progressive HR experience, including at least 5 years in a leadership role
• Strong background as an HR generalist in a manufacturing environment
• Thorough knowledge of California employment law
• Experience with compensation planning and performance management systems
• Proven success in recruiting and retaining diverse talent
• Experience with ADP payroll systems preferred
• Bilingual (English/Spanish) a plus
• Strong project management and organizational skills
• Ability to handle sensitive matters with discretion and professionalism
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Additional Requirements

This position requires access to export-controlled information and hardware. Applicants must qualify as U.S. Persons under ITAR regulations (U.S. Citizen, U.S. Permanent Resident, or otherwise authorized under 8 USC 1324b(a)(3)).

Digital Product Manager (Hybrid – Orlando, FL)

Optomi, in partnership with a leading entertainment brand, is seeking a Digital Product Manager to support digital marketing initiatives for large-scale events and seasonal campaigns. This role will focus on bringing digital campaigns to life for high-profile experiences! You will act as a key liaison across marketing, operations, and legal teams, translating business needs into actionable plans and ensuring seamless execution of digital content that drives guest engagement and purchase behavior.

What the right candidate will enjoy:

• Working on high-visibility digital experiences tied to major park events and seasonal campaigns.
• Collaborating with a high-energy, fast-paced team that values creativity and execution.
• Owning initiatives from concept through launch and seeing your work go live.
• Contributing to both strategic planning and hands-on execution of digital marketing efforts.

What type of experience does the right candidate have:

• Experience in digital product management, digital marketing, or content production within web or mobile platforms.
• Strong familiarity with CMS platforms and content publishing workflows.
• Proven ability to manage multiple stakeholders and drive alignment across cross-functional teams.
• Experience leveraging data, including A/B testing and performance metrics, to optimize digital experiences.
• Strong organizational skills with the ability to manage timelines and multiple priorities effectively.
• Nice to have: experience in hospitality, entertainment, or large-scale consumer-facing environments.

What the responsibilities are of the right candidate:

• Lead digital content launches and marketing initiatives from planning through execution.
• Translate stakeholder requests into clear requirements, tasks, and deliverables for cross-functional teams.
• Coordinate across marketing, operations, and legal to ensure timely and accurate delivery of campaigns.
• Manage timelines, resources, and project plans to keep initiatives on track.
• Support budgeting and forecasting efforts related to digital campaigns.
• Analyze performance data and user behavior to inform optimizations and improve engagement.
• Drive digital experiences that support top-of-funnel engagement and guide guests toward booking and purchasing.

STOCK ASSOCIATE

THE OPPORTUNITY

Our contributors at Michael Kors are stylish, fashion forward individuals who are passionate about the customer experience and achieving results. As a Stock Associate, you are a flexible team player with the ability to multitask and thrive in a fun, inspiring and fast-paced store environment.

WHAT YOU’LL DO:

• Keep selling floor and stock room neat, organized and stocked
• Execute all shipping and receiving protocols and policies
• Demonstrate flexibility and perform stock tasks with speed and excellence
• Ensure cleanliness and visual standards are maintained throughout the day
• Consistently support selling team with business needs while prioritizing the customer experience
• Drive Omni channel sales by utilizing all available tools and technology

WE’D LOVE TO SEE:

• 1+ year of relevant retail experience
• Energetic and motivated with the ability to drive results
• Customer service focused
• Technologically savvy, organized individual

THE BENEFITS

• Cross-Brand Discount
• Internal mobility across Versace, Jimmy Choo and Michael Kors
• Exclusive Employee Sales

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at .

• Create and manage individual project charters, schedules, resource plans, and budgets.
• Participate in and facilitate program intake, facilitate program prioritization discussions, and collect high-level requirements.
• Continually collaborate with stakeholders, document requirements/scope and dependencies, and host project kick-offs.
• Execute multiple simultaneous programs across the team and ensure objectives and deliverables are accomplished according to plan.
• Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly
• Provide program-level status updates and reporting to sponsor and stakeholders, and facilitate regular program status meetings (including agendas, presentations, minutes, action items and follow-up)
• Build strong partnerships to mobilize program/project team members and influence across a range of leaders, internal teams, and external suppliers.
• Follow and contribute to standards, best practices, processes, and documentation for the Program
• Responsible for managing multiple cyber programs
• Creating project plans
• Status reports and meetings
• Hold teams accountable and managing risk
• Coordinating with multiple teams
  
  

• Bachelor’s degree or 4 years equivalent experience in Project/Program Management, Product Management, Business Administration or a related field.
• Minimum 2 years of technology end-to-end Program / Project Management experience through design, development, testing, launch, and post-launch support.
• Excellent interpersonal demeanor and executive presence.
• Detail-orientated with excellent time management and organizational skills.
• Excellent written and verbal communication to peers and executives.
• Thorough note taking abilities with follow-ups and key next steps
• Problem-solving skills while working well under pressure and ability and desire to work in a fast-paced, rapidly growing environment.
• Proactive, strong sense of ownership with demonstrated teamwork capabilities.
• Ability to build and maintain relationships with stakeholders and team members.
• Strong business partnering and cross-functional leadership skills.
• Ability to drive results and hold teams all teams accountable.
• Experience with Microsoft & Program Management tools - Outlook, PowerPoint, Excel, Word, MS Project, Smartsheet.
  
  

• Experience leading large scale Cyber projects / programs
• Experience developing and maintaining large scale budgets
• Experience managing global projects teams with competing priorities, diverse business objectives, and time zones constraints
• Ability to collect information from multiple sources, document concepts using data + visualizations, and present complex topics to both technical and non-technical audiences
• Experience with Microsoft 365
• Experience with JIRA, PPT, Smartsheet
• Program Management Professional (PgMP), Project Management Professional (PMP), and/or Certified Scrum Master (CSM) certifications a plus
  
  

Join Ingenuity Engineers, Inc. as an Electrical Engineer II and become an essential part of our dynamic team! In this role, you'll work side by side with talented Project Engineers and Project Managers to craft, detailed electrical design documents. Your work will play a key role in ensuring that our projects are compliant and ready for permits. If you're passionate about shaping the future of electrical design and want to be a part of a forward-thinking team, we want to hear from you!

Key Responsibilities:

• Understands advanced electrical theory/calculations, electrical system components and devices.
• Interprets codes, standards and design inputs with the ability to apply them within the design.
• Develops calculations, design narratives and work plans to be used as the basis of design of power, lighting and fire alarm plans, single line/riser diagrams, panel and light fixture schedules and project specifications with minimal direction.
• Assumes the role of Engineer of Record for own projects.
• Reviews the work of others and gives specific guidance to the project team to advance the design.
• Provides mentorship to team members with less experience and training.
• Applies advanced engineering principles to solve technical and coordination issues.
• Manages project designs and budgets with limited oversight.
• Attends internal and client coordination meetings, provides direction, make technical decisions and ensure project goals are achieved.
• Performs site visits and investigations with little or no supervision if needed and resolve any challenges encountered.
• Cultivates relationships with clients to foster additional projects.
• Enhances leadership and management abilities.
• Provides cross-disciplinary technical and engineering assistance.
• Contributes to development efforts.
• Refines and develops processes to improve efficiency and quality.
• Takes personal ownership of the work produced.

Required Qualifications:

• Bachelor’s degree with P.E.
• Extensive proven relevant technical and field experience.
• Previous Leadership experience preferred.
• Experience working in a professional A/E office, Consulting Firm, Construction Contractor, or equivalent.
• Proficiency in Revit, AutoCAD, Microsoft Office, Bluebeam and other basic software.
• Strong written, verbal and communication skills with the ability to participate in a collaborative team environment, including coordination with people/teams outside of the company.
• Comprehensive understanding of the components of mechanical, plumbing, and fire protection systems that require power, with the ability to integrate those requirements into the electrical design.
• Ability to sit, stand, walk for extended periods, with occasional bending and the capacity to lift up to 10 lbs. as needed.
• Ability to travel

Technical Writer (VMO / Enterprise Technology)

We are seeking a detail-oriented Technical Writer to join our Enterprise Technology team, supporting strategic Vendor Management Office (VMO) initiatives. This role is critical in building AI-enabled process documentation and standardized workflows that drive efficiency across sourcing and procurement operations.

If you thrive in translating complex processes into clear, structured documentation and want to help shape the future of AI-driven operations, this role is for you.

What You’ll Do

• Create, organize, and maintain detailed process documentation and SOPs for VMO workflows
• Translate complex operational processes into clear, structured, and AI-friendly documentation
• Partner with stakeholders across Procurement, IT, Legal, Strategic Sourcing, and Vendor Management
• Lead documentation workshops and stakeholder interviews to capture process flows
• Develop and enforce documentation standards, templates, and governance processes
• Support process automation and workflow optimization initiatives
• Ensure documentation is aligned with enterprise standards and regularly updated
• Assist in training teams on new or updated processes

What We’re Looking For

• 5+ years of experience in technical writing or process documentation
• Strong ability to simplify complex workflows into clear, user-friendly documentation
• Experience with process mapping / flowcharting
• Familiarity with AI-enabled documentation or modern writing tools
• Excellent communication and cross-functional collaboration skills
• Strong organizational skills with the ability to manage multiple projects

Required Tools & Skills

• Proficiency in Confluence, Airtable, and Microsoft Office Suite
• Experience with tools such as ServiceNow (SNOW), Coupa, or similar platforms
• Strong analytical mindset with attention to detail

Nice to Have

• Experience in Vendor Management, Procurement, or IT Operations
• Familiarity with Lean Six Sigma, or process improvement frameworks
• Experience with structured authoring (DITA, Markdown)
• Knowledge of vendor systems like Apptio, ComSi, or Coupa
• Certifications in technical writing (e.g., CPTC)

What Makes This Role Unique

• Work at the intersection of AI, process optimization, and enterprise technology
• Play a key role in transforming manual workflows into scalable, automated systems
• High visibility across multiple enterprise teams

Additional Details

• On-site role (4 days/week)
• 2-step interview process
• Opportunity to drive AI-powered transformation initiatives