Jobs in Glenelg, MD

You shop here all the time. So why not work here? As part of a team, your primary focus is to create a warm and friendly shopping environment by providing extreme customer service. You will be accountable for knowing and achieving personal productivity goals, to divisions' productivity standards. Even the rookies get to start on our team! This posting is intended to build a candidate pool for when an opening arises at this specific location. While there are no existing vacancies at this time, openings are filled on an expedited basis by reviewing candidates who are already part of the candidate pool. For this reason, we encourage you to apply if you are interested in working at Foot Locker Inc. at this location.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.

Delivering sales, outstanding customer experience, and operational expectations.

Maintaining personal and productivity goals.

Connects with every customer by asking open-ended questions to assess needs.

Ability to learn and share expertise of products and trends to fit customer's needs.

Maintains an awareness of all product knowledge, and current or upcoming product / trends.

Contributes to a positive and inclusive work environment.

0-3 year of retail experience.

Confident and comfortable engaging customers to deliver an elevated experience.

Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.

Initiates completion of tasks or activities without necessary supervision.

Flexible availability including nights, weekends, and holidays.

Rate of Pay: $17.00 / hour

Daily Pay / Weekly Pay

30-50% Employee Discount

Development and Advancement Opportunities

About the Role

As a Warehouse Associate at Amazon, you'll play a vital role in ensuring our customers receive their orders quickly and efficiently. You'll work in a fast-paced environment, handling various tasks from receiving and storing inventory to picking, packing, and shipping orders.

Key Responsibilities

Receiving and Stowing: Unload and put away incoming shipments, ensuring items are accurately stored in designated locations.

Picking: Locate and select products from shelves according to customer orders, using scanners to verify accuracy.

Packing: Assemble orders, package them securely, and label them for shipping.

Shipping: Load packages onto conveyor belts or into shipping containers, preparing them for delivery.

Inventory Management: Maintain accurate inventory records and help identify and resolve discrepancies.

Safety and Compliance: Adhere to safety guidelines and regulations, including wearing appropriate safety equipment.

Qualifications

High school diploma or equivalent

Ability to lift and move packages up to 75 pounds

Strong work ethic and commitment to quality

Ability to work in a fast-paced, physically demanding environment

Experience with warehouse or logistics operations is preferred but not required

Benefits

Competitive wages

Comprehensive benefits package, including medical, dental, and vision insurance

Retirement savings plans

Employee discounts on Amazon products

Opportunities for career growth and development

Join our team and help us deliver smiles to customers around the world!

Landscape Workshop, LLC (LW) is a full-service landscape company. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Consequently, we are looking for an experienced Account Manager to assist in driving the growth of our commercial landscape management services. Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits.

Position Summary:

An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.

Account Manager responsibilities include (but are not limited to):

• Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
• Ensures that customers are completely satisfied through relationship building, communication and regular site visits
• Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
• Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
• Ensures a safe environment for employees, clients and the general public
• Effectively applies Landscape Workshop methodology and enforces project standards
• Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
• Minimizes Landscape Workshop exposure and risks on projects
• Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
• Track and report team hours, extra expenses and extra sales on a weekly basis
• Assists Branch Manager with project budgets
• Facilitate client meetings effectively
• Conducts regular status meetings with crew leaders
• Estimate jobs when needed
• Follow up on proposals generated
• Oversee care and maintenance of equipment

Position Requirements

• Minimum 2 years managing landscape maintenance crews and interfacing with customers
• Proficient with computer software programs including Word, Excel and Outlook
• Strong work ethic
• Bachelor’s degree from accredited four-year or two-year program preferred

What we Offer:

• Competitive salaries
• Company Vehicle
• Medical, dental, vision, 401(K) and other benefits
• Energetic, focused and collaborative work environment

Benefits medical, dental, vision, 401K, life insurance, strong safety culture, and much more!  Excellent local leadership.

US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus. 

Main Ingredients of the Job

• Safely drive trucks to customers and meet scheduled customer delivery times

• Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas

• Verify accuracy of delivery with customers and obtain proper signatures

• Handle collections and payments from customers when applicable

• Professionally perform customer service responsibilities to enhance our client experience

• Perform all pre-trip and post-trip equipment inspection

Physical Requirements

• Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift required

• Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required

What You Bring to the Table

• Register to the FMCSA Clearinghouse*

• Must be at least 21 years of age

• Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications

• Minimum of six months commercial driving experience (any industry) OR three months commercial driving experience in the food and/or beverage delivery industry required

• Ability to operate manual transmission preferred; may be required in specific locations

• Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries,  and to enter information on reports and records.

Why US Foods

US Foods®  helps our customers Make It, with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.

Great drivers are crucial to the US Foods® team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.

At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!

At US Foods®, we are committed to Total Rewards that respect and reward our associates for their dedication and hard work.

*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP) holders’ drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see “Clearinghouse Help” field on the clearinghouse page.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected rate for this role is between $70,000 and $150,000 annually.

As applicable, this role will also receive overtime compensation, retention bonus, component pay based on cases, mileage, stops, etc.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, employee stock purchase plan, and life insurance

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)

Do you want to become a surrogate? We are now offering a sign on bonus to all qualified and matched surrogates that sign contracts. The first step is to fill out our surrogate application. A fertility specialist will contact you to continue the process. For intended parents interested in surrogacy to start or grow their families please contact us today. The surrogacy process is complex, but we will be with you every step of the way. Call today to get started.

Women who may have the ability to produce eggs but are unable to use their uterus or do not have a uterus, may consider a surrogate. A donated egg may also be used with the surrogate in the event a woman cannot produce her own eggs or her uterus is not intact or insufficient to carry a pregnancy. In either case, the husband's sperm, if viable, may be used.

Using an egg donor unrelated to the surrogate carrier eliminates any biological tie. The egg of the surrogate is never used as part of the assisted reproduction process, so that a surrogate is never in the position of delivering her own biological child.

The basic requirements of a woman to serve as a surrogate are:

• Emotionally stable
• Responsible
• In good physical health
• Non-smoker
• Has had at least one successful pregnancy
• Is capable of carrying a child to full term

A woman is not required to fall within a particular age range to serve as a surrogate, but most intended parents prefer a surrogate under the age of 40. For more information on surrogacy please see the documents on the left side of this page.

In Texas, there is a judicial process for validating the Gestational Contract (the contract between the intended parents and the surrogate). Included within the various requirements for having a Gestational Contract validated by a Texas court is that the intended parents must be married and the surrogate must have previously carried a child to term. Additionally, there are residency requirements that apply to either the surrogate or the intended parents, but not both.

Compensation for a surrogate services generally starts in the range of $35,000 - $40,000, for base compensation with over all fees up to 70k, in many cases. The amount of compensation is dependent upon a variety of factors, including, but not limited to, whether the surrogate carries twins, what procedures a surrogate is required to undergo and whether the delivery is vaginally or by cesarean section.

We are seeking a CQV Project Manager to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. This multidisciplinary CQV (Commissioning, Qualification, and Validation role will leverage Good Engineering Practices (GEP) and GMP manufacturing background to plan, coordinate and report project scope associated with PBF capabilities expansion and revenue generating technology transfer projects. This dynamic new position manages teams, budgets, schedules, and risks, overseeing the entire lifecycle from planning to execution, focusing on developing protocols, testing, documentation, and regulatory compliance for equipment and processes.

PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects.

CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today’s most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs.

Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad.

Responsibilities

• Solution project challenges with multi-disciplinary teams tracking and reporting metrics.
• Manage project actuals vs. forecast and update status with program leadership.
• Facilitate project team meetings, including scheduling, planning, and tracking.
• Experience scheduling and executing GMP equipment design, testing and qualification.
• Project planning and project lifecycle management from conception to completion.
• Track qualification and operational readiness of equipment and systems, as necessary.
• Leverage dependency matrices, diagrams, and gap assessments to define project scope.
• Communicate and coordinate with PBF stakeholders to define scope and budget.
• Grow and maintain relationships with WRAIR staff, customers, and vendors.
• Organize and participate in customer and potential customer visits.
• Manage project submittals, change control processes and project management artifacts.
• Actively communicate customer project and facility constraints.
• Evaluate schedule constraints, risk, and feasibility of performing CDMO projects.
• Assist managers with subcontractor schedule development and maintenance.
• Support shutdown planning and execution and update capacity utilization metrics.
• Optimize and scale the Project Management function as capacity grows.
• Perform other duties as assigned.

Qualifications

Required

• BS/BA in business, engineering, life sciences, or a related field.
• 5+ years of biologics development or manufacturing industry experience.
• MS Project proficiency, including resource planning.
• MS Excel, MS Word, MS SharePoint, and MS Teams familiarity.
• Familiarity with implementing operational excellence.
• Excellent written and verbal communication skills.
• Must be currently eligible to work in the United States without visa sponsorship and have lived in the United States for three of the past five years if a non-US citizen.

Preferred

• PMP and/or earned value training.
• Knowledge of GMP, EU, FDA, ISPE guidance as it applies to multi-modal pharmaceutical manufacturing.
• Biologics experience in development, manufacturing, or engineering.
• Experience with cost analysis and finance.
• CDMO project management experience.
• Capital project management experience.
• SmartSheet experience.
• Leadership experience.

Physical Requirements, Workplace Hazards and Conditions, and PPE and Chemical Requirements

The physical requirements, workplace hazards and conditions, and PPE and chemical requirements described here are representative of those that a candidate must meet to perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

Physical Demands

• Constantly conduct sedentary work that primarily involves sitting/standing.
• Occasionally conduct light work that includes moving objects up to 20 pounds.
• Occasionally push or pull less than 25 pounds.
• Occasionally reach above shoulder level.
• Constantly use both hands.
• Occasionally stand or walk for more than 25 minutes.
• Occasionally kneel, squat, or stoop.
• Constantly have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity.

Physical Activities

• Occasionally move about to accomplish tasks or move from one worksite to another.
• Constantly communicate with others to exchange information.
• Constantly assess the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions

• Constantly work in environments where no adverse environmental conditions are expected.

PPE and Chemical Requirements

• Rarely wear PPE including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes.
• Rarely wear a lab coat.
• Rarely wear a clean room uniform.
• Rarely wear a disposable dust/surgical mask.

Please submit your resume online at CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law.

CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays, paid bonding leave, and paid supplemental short-term disability.

Employment is contingent upon successful completion of a Public Trust-level background check, a requirement for this position under an active federal contract. The background check process may include, but is not limited to the following: (1) contacting your professional references; (2) verification of previous employment, education and credentials; (3) a criminal background check; (4) use/abuse of federally-controlled substances; and (5) a department of motor vehicle check. Candidates must be prepared to fully-complete any required background check questionnaire during initial onboarding.

Job Title: Property Administrator / Admin Svcs Associate

Location: Silver Spring, MD 20910

Duration: 3 months - Possible for extension

8:30 am – 5:00 EST | M-F

Summary:

As an Administrative Services Associate, you will provide support for business operations by conducting processing invoices, updating, and maintaining databases, preparing company forms, and maintaining confidential files.

Overview of Work Environment/Client Nuances/Team Overview: working with the management team onsite

Resource's typical working day:

Answering Phone Calls

- Handles incoming calls in the management office.

- Provides information or directs calls to the appropriate contact.

Guest Reception

- Greets and assists guests upon arrival.

- Ensures visitor protocols are followed.

Invoice Processing

- Reviews, validates, and submits invoices for approval.

- Coordinates with relevant departments for discrepancies.

Purchase and Contract Orders Management

- Prepares and monitors purchase orders.

- Supports contract documentation and renewal tracking.

- Communicates with vendors or suppliers for order fulfillment and inquiries.

Must Have Skills:

• General Computer Knowledge Comfortable navigating various systems and applications; able to troubleshoot basic technical issues.
• General Office Skills Proficient in tasks such as filing, scheduling, handling phone calls, and maintaining organized workspaces.
• Professional Guest Reception Able to greet and assist guests in a courteous, confident, and professional manner.
• Email Management Skilled in composing, organizing, and responding to emails efficiently and with attention to tone and clarity.
• Knowledge of Microsoft Office Suite Familiar with tools such as Word, Excel, Outlook, and PowerPoint; capable of using them for day-to-day operations.

Nice-to-Have Skills

- Communication skills

- Organized

- Able to multitask

- Professional office etiquette

- Team player

Aside from the mentioned Must-Have Skills, the HM is also looking for candidates that has;

Reliability and Attendance:

The role requires a high level of dependability, with consistent attendance and punctuality being essential to meet operational needs.

Professional Expectations: Regular and reliable attendance is a critical component of success in this position, as it directly impacts team performance and operational efficiency.

Years of experience:

- 0–2 years of experience in administrative roles or related fields

- Preferred, but nor required: Background in property management

Education: At least a GED or equivalent required

Software Skills

• General familiarity with common software applications
• Microsoft Office Suite (e.g., Word, Excel, Outlook, PowerPoint)
• Experience using email platforms and basic office productivity tools

Interview Process: 1-2 virtual and/or onsite

Job description:

At American Home Contractors, our mission is simple: to install peace of mind. We’re a trusted leader in roofing, siding, gutters, windows, and doors across Maryland. We take pride in delivering exceptional workmanship and honest service to every homeowner we serve.

We’re growing and we’re looking for a motivated Production Manager to help oversee our production operations and support our mission to protect and improve homes throughout our community.

Position Overview

The Production Manager will oversee all aspects of exterior remodeling production once projects are sold and turned over from our Project Advisors. This role is primarily office-based in Fulton, MD, with occasional field visits for inspections, subcontractor vetting, and quality checks.

You’ll lead and train production team members, manage subcontractor relationships, ensure efficient project scheduling, and maintain profitability across all jobs. This is an excellent opportunity for a detail-oriented construction professional ready to take the next step in leadership.

Key Responsibilities

• Manage and oversee all production operations for roofing, siding, gutters, windows, and doors projects.
• Take ownership of projects after sales handoff (detail sheet, deposit, etc.).
• Train, mentor, and support Production Coordinators and team members.
• Vet and onboard new subcontractors while maintaining relationships with existing partners.
• Schedule and track projects to ensure on-time, on-budget completion.
• Order materials, dumpsters, and portable restrooms for job sites.
• Monitor budgets and job costs to ensure profitability.
• Review and resolve project issues early to prevent delays or cost overruns.
• Track production metrics and maintain accurate data in Zoho (our project management system).
• Collaborate with Sales, Customer Service, and other departments to maintain smooth project flow.
• Enforce safety and quality standards on all projects.

What We’re Looking For

• 2+ years of construction or production management experience (roofing, siding, windows, or exterior remodeling strongly preferred).
• Strong understanding of residential construction and exterior systems.
• Proven leadership and team training experience.
• Excellent organizational and communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Proficiency with project management or CRM software.
• Valid driver’s license and ability to conduct site visits as needed.

What We Offer

• Salary: Up to $82,000 annually + quarterly bonus potential
• Health Insurance: HSA and PPO plans
• Paid Time Off and Paid Holidays
• Company-Paid Life Insurance and AD&D
• 401(k) with employer match
• Supportive, team-oriented environment with opportunities for advancement

Why You’ll Love Working Here

At American Home Contractors, you’re not just another number; you’re part of a professional, respected team that values quality, integrity, and growth. We promote from within and provide the support and resources you need to succeed.

Apply Today

If you have experience in construction production management, roofing, or exterior remodeling and want to join a reputable, growing company that values its people, we want to hear from you!

About American Home Contractors

American Home Contractors is a fast-growing, industry-leading exterior remodeling company serving homeowners across the Mid-Atlantic. We specialize in roofing, siding, windows, doors, gutters, and premium solar solutions, including Tesla Solar Roof installations.

With thousands of 5-star reviews and operations across multiple states, our mission is simple: to install peace of mind for every homeowner we serve.

Position Overview

We are seeking a hands-on Call Center Manager to lead and support our Customer Service Representative (CSR) team across two office locations.

This role is ideal for a leader who enjoys staying connected to day-to-day operations while also developing people, improving processes, and driving performance. The Call Center Manager will balance active involvement on the phones, while coaching, performance management, and cross-functional collaboration.

This is a 100% in-office position, based out of either Fulton, MD or Chantilly, VA, with time spent in both offices.

Our Call Center Environment

• High-volume inbound and outbound call activity
• CSRs average 100–150 outbound calls per day
• Inbound calls are answered promptly, with a strong focus on customer experience
• Real-time scheduling adjustments and dispatch coordination occur throughout the day
• CRM accuracy directly impacts field productivity and revenue
• The CSR team supports multiple business lines: Tune-Up Program, Retail exterior replacements, Solar Roofing, and Solar Panels

What You’ll Do

• Lead, coach, and support a team of CSRs
• Stay engaged with daily call activity and assist with inbound or outbound calls as needed
• Monitor call performance, outbound productivity, and appointment-setting metrics
• Provide real-time coaching and feedback to help CSRs improve call quality and confidence
• Support accurate scheduling, dispatching, and same-day adjustments
• Partner with Marketing, Sales, and Operations to ensure lead flow and staffing are aligned
• Review dashboards and reports to track performance and identify opportunities
• Conduct 1:1s, performance reviews, and coaching conversations
• Participate in hiring, onboarding, and team development
• Ensure CRM (Zoho) data is accurate and consistently maintained
• Help refine workflows, scripts, and standard operating procedures
• Assist with resolving escalated customer issues professionally and efficiently
• Model company core values: Integrity, Hard Work, and Service

What Success Looks Like

• Strong, consistent call performance across the team
• High-quality appointments that align with business goals
• Reliable CRM data that supports marketing and operations
• Engaged, supported CSRs who understand expectations
• Smooth coordination with field teams and minimal scheduling disruptions
• Positive customer feedback and effective resolution of concerns

What We’re Looking For

• 3+ years of experience leading or supervising teams in a call center or high-volume customer service environment
• Comfort managing both inbound and outbound call activity
• A leadership style that combines coaching, accountability, and approachability
• Strong attention to detail and respect for accurate data and processes
• Experience using CRM systems and call center tools
• Ability to thrive in a fast-paced, collaborative environment
• Willingness to work fully in-office and spend time at both office locations

Preferred Experience

• Background in home services, construction, trades, or appointment-based sales
• Familiarity with Zoho CRM, RingCentral, Podium, or similar tools
• Experience working closely with marketing or lead generation teams

Why This Role Is Unique

This position offers the opportunity to lead a close-knit team, stay connected to the work, and play a meaningful role in shaping how customers experience our brand. It’s well-suited for a leader who enjoys being visible, accessible, and involved, while still driving performance and growth.