Jobs in Frederick Maryland Flexible

BACKGROUND

The National Biodefense Analysis and Countermeasures Center (NBACC) is a one-of-a-kind facility located on Fort Detrick in Frederick MD and is dedicated to defending the nation against biological threats. Its work supports DHS and National biodefense preparedness planning, response, emerging threat characterization and bioforensic analyses. It is the first national laboratory created by DHS in response to biodefense gaps identified following the Amerithrax attacks of 2001 and has been operated by the Battelle National Biodefense Institute (BNBI) since 2006. Since its inception, NBACC and its staff have filled critical shortfalls in our scientific knowledge of biological agents needed to protect the public and defend the Nation from biological threats, whether naturally occurring, accidental, or deliberate and provided federal law enforcement with scientific data to support the investigation and attribution of biocrimes and protection of the US bioeconomy.

NBACC includes two centers: the National Bioforensic Analysis Center (NBFAC), which conducts the technical analyses in support of federal law enforcement investigations, and the National Biological Threat Characterization Center (NBTCC), which conducts experiments and studies to obtain data required for a better understanding of biological vulnerabilities and hazards. Together these centers offer a unique national resource for understanding the risks posed by biological agents and emerging technologies to inform biodefense policy and response planning and the operational capability to support the investigation, prosecution, and prevention of biocrimes and bioterrorism.

PRIMARY FUNCTION

As part of the NBACC Aerobiology Team, the Research Associate works with an interdisciplinary team of scientists in the NBTCC to develop, manage, and analyze research projects focused on characterization of the physical, biological and/or pathogenic properties of infectious biological aerosols in order to address specific scientific questions of national significance in support of biodefense preparedness, response and recovery planning.

MINIMUM REQUIRED QUALIFICATIONS

• Bachelor of Science (or equivalent) in a scientific discipline or engineering, and a minimum of 4 years of related experience.
• Relevant experience related to the use of aerosol generation and sampling equipment, including air flow measurement, conditioning of air flows, sampler collection efficiency assessment, and/or particle size measurement.
• Experience with statistics is also desirable.
• Experience utilizing LabView, or related software/hardware, for control of laboratory equipment/processes is desirable.
• Intermediate scientific proficiency in laboratory functions. Possesses the ability to identify issues with laboratory protocols, procedures, and experimental plans.
• Proficiency and clarity of oral and written communications are essential.
• Exemplary organizational skills with a proven track record of working effectively both independently and as a team player.
• Knowledge or experience with biocontainment facilities and procedures, laboratory safety, biosurety, and decontamination is desirable.
• Skills and experience to support laboratory activities and work in accordance with NBACC's management system (e.g., ISO).
• Must be a citizen of the United States, able to obtain and maintain an interim secret clearance leading to a top-secret clearance, suitability for DHS, and a favorable adjudication of the Department of Justice (DoJ) for select agent access.
• Participation in the Immunization Program, Medical Surveillance Program, and enrollment in the Personnel Reliability Program (PRP) is required.
• May be required to participate in NBACC's alternative work and/or on-call schedule, dependent upon business needs.

PRIMARY RESPONSIBILITIES

• Leverages experience to support the design and execution of studies related to the sampling of infectious biological aerosols.
• Participates in the testing and evaluation of new technologies and protocols to improve the group's ability to serve its customers.
• Possesses the ability to work on multiple science tasks simultaneously, while performing assignments outside of area of expertise.
• Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Follows established procedures on routine work, requires instruction only on new assignments, and is self-sufficient in monitoring and reporting on quality, and compliance.
• Participates in the testing and evaluation of new technologies and protocols including writing and updating NBACC Standard Operating Procedures (SOPs), work instructions and forms to improve NBACC's ability to serve its customers.
• Identifies departures from the Quality Management System (QMS) and initiates actions to investigate and prevent such occurrences.
• With minimal supervision, operates, maintains, and characterizes the performance of equipment ensuring the reagents and supplies are maintained and used properly.
• Serves as a member of a team in developing, validating, and maintaining methods for identifying and characterizing biological threat agents.
• Must be a team player, communicate clearly, be open to hearing ideas and suggestions from others, diffuse situations, and exercise empathy and patience with colleagues.
• Must have the ability to multi-task, maintain composure under pressure, and utilize effective time management skills to prioritize tasks.
• Must be a self-starter driven by an eagerness to succeed, maintain flexibility, adapt to change in a productive and positive manner, learn new concepts, and utilize critical thinking to resolve complex problems.
• Maintains appropriate records.
• Performs other duties as assigned/authorized.

About the Role

We are seeking a highly skilled Property Maintenance Manager to oversee maintenance operations across multiple business parks. You will lead a team of maintenance technicians, manage service requests, and collaborate closely with the Property Manager and other departments.

Key Responsibilities

• Manage and track tenant service requests, ensuring timely follow-up and resolution

• Supervise and support a team of maintenance technicians, including recruiting, onboarding, and training

• Assign and monitor work orders for timely completion

• Conduct routine inspections of properties within the region

• Oversee subcontractors for specialized maintenance and repairs

• Collaborate on budgets, planned maintenance, and capital improvement projects

• Review and approve invoices, purchase supplies, and control costs

• Ensure compliance with safety standards and company policies

Qualifications

• Minimum 7 years of maintenance experience, with at least 5 years in a supervisory role

• High school diploma required; HVAC certification preferred

• Valid driver’s license and ability to travel between properties

• Proficient in building maintenance and repair techniques

• Ability to read site plans, schematics, and building drawings

• Comfortable working in all weather conditions and performing physical tasks

• Excellent communication and customer service skills

Preferred Skills

• Experience developing training programs

• Background in budgeting and vendor management

• Detail-oriented, self-starter with a strong sense of urgency

Benefits include: Medical, Dental, Vision, 401K matching, PTO, Tuition reimbursement

“Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements”

Henkels & McCoy, Inc. (H&M) is a leading utility construction firm providing critical infrastructure for the power, oil & gas pipeline, telecommunications, and gas distribution markets throughout North America. Founded in 1923, the firm adapts a century of experience to the dynamic infrastructure needs of today. H&M leverages the collective strength of its diverse disciplines to create seamless integrations between projects, clients, team members, and communities. The company has been recognized with an E. I. DuPont Safety Excellence Award.

H&M is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.

Henkels & McCoy is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Engineering News-Record as one of the leading contractors in the country. H&M is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.

Responsibilities:

• Work in conjunction with the various Area Managers to effectively promote safety ownership to field management.
• Perform weekly, monthly and quarterly safety visits /inspection in accord with East Region Safety Action Plan.
• Provide assistance and technical expertise in implementation of all areas of the safety program.
• Provide training and mentorship on Daily Job Brief meetings and paperwork.
• Provide training and education of staff in safety philosophies and safe work practices.
• Deploy oversight processes which ensure the integrity of safety inspecting, training and reporting procedures.
• Participate in pre-bid and pre-construction phases of projects, focusing on safe work practices and equipment needed to successfully complete the scope of work.
• Lead development of Activity Hazard Analysis, Daily Job Briefings, Work Site Observation Reports and Safety Action Plans.
• Track and verify that corrective actions are completed in a timely manner. Review all incident reports to ensure corrective actions are completed. Take a pro-active role in investigating all OSHA recordables and High Loss Potential incidents.
• Assist in any other functions required by Corporate or Regional management.
• Interface with Customers and vendors on safety related issues.

Requirements:

• Gas distribution, Water distribution, Substation, and Utility Construction experienced preferred.
• Prepare & Review Site specific Safety Plans/Lift Plans.
• Ability to manage EHS effort for large projects with multiple subcontractors
• Conduct and document routine jobsite safety inspections
• Demonstrated competencies in areas of excavation, rigging practices, confined spaces, scaffolding and fall protection.
• OSHA 500/510 certification preferred
• Strong Knowledge of OSHA 1926 construction and 1910 general industry standards
• Experienced in accident investigation techniques and root cause analysis.
• CPR Certification preferred.
• Strong knowledge in underground damage prevention.
• Bilingual preferred but not required.
• Familiarization with PSEG, Elizabethtown Gas, and New Jersey American Water preferred but not required.

Henkels & McCoy, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Insight Global is hiring for a Mortgage Loan Processor to join one of the largest homebuilding companies across the country in their Mortgage division. You will get to work directly with homebuying customers in the role and impact their lives by helping them secure financing for their new home! By using a mix of customer services and your financial/loan processing background, you will act as a liaison between the borrower, the sales team, and underwriting department to ensure that the borrowers home buying experience is excellent.

Responsibilities include:

• Provide a positive impact on the customer’s experience while maintaining frequent communication and customer service to home buyers
• Maintain ongoing communication with the Mortgage and Homebuilding staff throughout the entire loan process
• Manage multiple loan files, collect, and record customer information, and ensure timely processing of mortgages
• Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
• Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department

Requirements:

• At least 1 year of experience processing loans, preferred
• Any working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred
• Excellent customer service, and strong oral and written communication skills
• Strong organization skills, attention to detail, and ability to multi-task

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Accounting Manager - Fresno, CA

The Company:

An exciting opportunity in the Fresno area for Accounting professionals! A truly authentic independent insurance agency is looking to add an Accounting Manager. This firm is known for its approach to rewarding its employees with growth initiatives and continuous educational training sessions. Join an agency that puts clients and employees first.

The Benefits and Compensation:

• Annual salary ranging from $80,000 - $120,000, depending on experience
• The agency provides 100% benefits coverage, including medical, dental, and vision insurance
• Monday - Friday
• Flexible Schedule - Hybrid
• 401(k) plan with company matching contributions
• Paid time off and paid company holidays

The Preferred Qualifications:

• 8+ years of Accounting experience
• Accounting experience in an insurance brokerage is essential
• Bachelor's degree in Accounting, Finance, Business, or a related field.
• Proficient with AMS 360, Microsoft Office/Excel, accounting software, and agency management systems, etc.
• Extensive knowledge of Generally Accepted Accounting Principles (GAAP) and financial reporting.
• Demonstrated strong attention to detail, effective communication, and proven leadership

The Key Responsibilities:

• Foster continuous growth and improvement while overseeing accounting department operations.
• Proactively conducting regular audits to uphold compliance with statutory laws and financial regulations, contributing to the agency's stability and sustained growth.
• Oversee all accounts payable and receivable
• Generate comprehensive reports for management, offering key insights to drive strategic decision-making.
• Responsible for training and leading an Accounting team!

Apply Today!

Why Insurance Relief™?

As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance Relief™ works with brokers, carriers, and third-party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities.

Insurance Relief™ provides ample opportunities for you to put your skills to work so if this position is not quite the fit for you please give us a call to hear about all of the other opportunities we have available.

Company Description

SupplyKick is a leading 3P seller and full-service agency specializing in growing brands on Amazon and other e-commerce platforms. Since 2013, SupplyKick has sold over $200M on Amazon with an average 99% lifetime seller feedback and a 96% partner retention rate. As a verified Amazon Ads partner and Buy with Prime partner, we deliver expertise across marketing, advertising, creative services, logistics, inventory management, and brand management. Our partners benefit from an average 60% increase in conversion rates, demonstrating our commitment to driving success. Visit to explore our partner success stories and services.

Role Description

This is a full-time remote role for an Amazon Brand Manager. The Amazon Brand Manager will oversee and execute strategies to grow and optimize brands on Amazon. Daily responsibilities include developing marketing plans, managing ad campaigns, analyzing campaign data, optimizing listings, handling inventory management, and ensuring brand representation aligns with partner goals. The role requires constant collaboration with internal teams and direct communication with partners to ensure sustained growth and improved performance.

Qualifications

• Experience in Amazon Brand Management, e-commerce strategy, and familiarity with Amazon Seller Central
• Proficiency in marketing and advertising, including digital marketing, PPC campaigns, and Amazon Ads
• Strong analytical skills and familiarity with performance metrics for data-driven optimization
• Proven abilities in content creation, product listings optimization, and customer-focused messaging
• Excellent verbal and written communication, including partner management and internal team collaboration
• Adaptability to changing e-commerce trends and ability to implement innovative solutions
• Proven track record of managing multiple projects effectively and meeting deadlines
• Bachelor’s degree in Marketing, Business, Communications, or a related field is preferred
• Previous experience in logistics or inventory management is a plus

Job Title: Manager of Accounts Payable

Location: New Haven, CT (Hybrid)

Duration: Fulltime

("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)

A reasonable, good faith estimate of the minimum and maximum for this position is $90K/year to $110K/year with benefits

Job Description:

Job Summary:

The Accounts Payable Manager oversees the daily operations of the accounts payable function, ensuring timely and accurate processing of invoices, payments, and expense reimbursements, while maintaining a strong business partnering relationship with Procurement and other areas within the company ports. This role is responsible for maintaining strong internal controls, managing vendor relationships, and leading a team of AP analysts and AP specialists to support the companys financial operations. It also oversees the annual AP-related IRS tax reporting, Connecticut Sales tax reporting, and quarterly and year-end AP accrual reporting, as well as any special projects.

The ideal candidate will bring strong technical expertise, including hands-on experience designing, building, and monitoring key performance indicators (KPIs) and operational metrics to support data-driven decision-making.

Core Responsibilities

• Manage the end-to-end accounts payable process, including invoice processing, payment runs, and expense reimbursements andmakes recommendations on hiring, performance appraisals, and all related employment issues.
• Supervise and mentor AP staff, providing training, performance feedback, and development opportunities.
• Developing, implementing, and maintaining systems, procedures and internal controls (AP-related) to ensure adherence to companypolicies, accounting standards, and regulatory requirements and drivingprocess improvements through effective use of systems.
• Design, track, and analyze AP-related KPIs and operational metrics, using data-driven insights to enhance process accuracy, efficiency, and control performance.
• Maintain accurate records and documentation for all AP transactions.
• Monitor aging reports and ensure timely payments to vendors.
• Interact regularly with upper management, other internal customer departments, and external customers to identify and integrate solutions that meet the company's goals both financially and operationally.
• Interact with the Procurement department and external vendors as needed to resolve unusual costing or receipt problems.
• Oversee IRS (1099 & 1042) and Connecticut sales tax reporting.
• Oversee quarterly and year-end AP accrual reporting and performing account reconciliations, resolving discrepancies.
• Assist with audits and provide necessary documentation.
• Research and respond to inquiries from K of C staff and vendors; resolves issues.

Skill Qualifications

Required:

• Strong knowledge of accounting principles and AP best practices
• Supervisory skills or ability
• Experience in a high-volume, multi-entity environment
• Excellent organizational, analytical, and problem-solving skills
• Strong technical and analytical skills with demonstrated experience building, monitoring, and interpreting KPIs and operational metrics
• Ability to manage multiple priorities and meet deadlines
• Customerserviceoriented with strong oral, listening, and written communication and interpersonal skills
• Experience with federal and state tax forms
• Attention to detail
• Sound judgment

Systems/Technical Knowledge:

• Exposure to large-scale enterprise, financial systems (e.g. SAP)
• Microsoft Office, including Word, Excel and PowerPoint

Education and Experience Qualifications

Required:

• BS in Accounting
• 5-7 years of experience, preferably in Accounts Payable, with at least 2 years in a supervisory or managerial role.
• Familiarity with automated AP tools and workflow systems.
• CPA or CMA certification preferred

About this Position:

Job Title: Product/Program Lead

Primary objectives include:

• Ensuring successful adoption of the Worker Interface by county and human services staff.
• Preparing documentation and training materials to support education and adoption of the Worker Interface program staff and the pilot county and human services staff.
• Ensuring workflows reflect client's program policy, operational realities, and program directives.
• Incorporating human-centered design principles and family voice consistent with Whole Family Approach.
• Reducing implementation risk and ensuring the Worker Interface is fit for purpose through early stakeholder engagement and iterative feedback.

Deliverables:

Deliverable 1: Identify, engage, and build relationships:

• Aligning the local agencies to the project goals and objectives.
• Consistent and clear outreach and coordination with agency leadership and frontline staff.
• Lead the onboarding of pilot agencies to the project.
• Building and communicating clear plans, schedules, designs, success outcomes and readiness goals.
• Engaging directly and indirectly with the workers that will utilize the Worker Interface to facilitate confidence and success in the pilot.
• Establish norms and guidelines for pilot agency engagement and participation criteria.

Deliverable 2: Participate fully in the project team designing, building and deploying the Worker Interface.

• Participation requires adopting the internal meeting schedule, following established program procedures and leading local agency project meetings.
• Responsible for providing structured user feedback on potential development.

Deliverable 3: Drive the documentation and prioritization of the requirements for the Worker Interface by:

• Conducting interviews, workshops, and/or surveys with the local agencies participating in the pilot.
• Representing the needs and requirements of the workers in all internal project meetings and through consistent documentation.
• Building and facilitating clear communication channels and feedback loops between the local agencies and the project team.
• Adhering to human services program and policy directives, specifically around SNAP and the cash and food benefits programs.
• Building and documenting user stories, bugs, and issues to further define the requirements of the Worker Interface.
• Helping to identify, flag, resolve and document program-driven constraints, policy requirements, and compliance considerations.
• Identifying and documenting operational and program needs at the local agency level into actionable requirements and backlog enhancements.
• Incorporating User Experience Research conducted by UX teams into design recommendations and user stories.

Product or Program Lead:

• Expert in agile design and build principles.
• Able to operate in a hybrid framework, facilitating and engaging with internal teams and the local agency teams with ease.
• Can articulate and define future vision and strategy for the Worker Interface with confidence.

"No phone calls please."

"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."