Jobs in Foxboro Massachusetts
191 positions found — Page 5
Our client, a global experiential agency, is looking for a Group Account Director to drive strategic partnerships and lead high-performing teams. We need a client champion and mentor who thrives on the energy of events, content, and immersive experiences.
Quick Reminders
Salary: $150K - $175 base
Location: Onsite Monday - Thursday in Norwood, MA. (Open to candidates who are willing to relocate on their own.)
What You’ll Lead
- Strategic Client Partnerships: Build and grow relationships with key accounts, serving as a consultative partner to navigate business challenges and uncover new growth opportunities.
- Team Leadership: Lead and mentor a team of Account Directors and Managers. Model a culture of curiosity, clarity, and accountability to inspire high-quality work.
- Integrated Delivery: Guide cross-functional teams—across Strategy, Creative, and Production—to ensure alignment and strategic intent at every stage of a project.
- Financial Stewardship: Oversee portfolio health, including forecasting, profitability, and revenue planning. Partner with agency leadership on long-term growth strategies.
- Industry Innovation: Stay ahead of trends in experiential and hybrid marketing, bringing forward insights that help both our clients and the agency evolve.
Requirements
- 10–15+ years in an agency environment, specifically within experiential and event marketing.
- Proven track record of managing large, complex accounts and multi-disciplinary teams.
- Strong financial acumen with experience owning revenue and profitability.
- Exceptional communication skills and a presence that builds immediate trust.
- A proactive, solutions-oriented mindset with a passion for developing people.
- Bachelor’s degree required; Master’s degree preferred.
Benefits
- Health & Wellness: Medical, Dental, Vision, HSA (with employer contribution), and wellness resources (including Life Time Fitness discounts).
- Financial Future: 401(k) with company match and Profit Share Bonus Plan.
- Time Off & Support: Paid Time Off, Paid Holidays, and Family Leave.
- Security: Life Insurance, plus Short and Long-Term Disability.
- Perks: Onsite café and Tuition Reimbursement.
An established, award-winning benefits consulting firm is seeking a CapEd Account Manager to support a specialized consortium of education-focused employers. In this role, you’ll serve as a strategic partner to mission-driven organizations, guiding complex benefit programs that impact faculty, staff, and their families. This is an opportunity to combine high-level consulting with meaningful client relationships — working within a collaborative team that values both expertise and service excellence.
Prior experience in a broker agency or benefit administration firm is required.
The Job:
- Manage and maintain an assigned book of business within the CapEd segment, serving as the primary point of contact for benefit-related service needs
- Partner closely with Benefits Consultants and Client Executives to lead and execute the renewal process
- Conduct strategy calls, needs analyses, and regular client meetings (including Open Enrollment meetings)
- Advise clients on cost-containment strategies while maintaining competitive, education-sector-aligned benefits offerings
- Oversee complex accounts and high-level service deliverables with strong attention to detail
- Provide leadership within the extended service team and delegate responsibilities effectively
- Assist with 5500 filings, onboarding new clients, and planning the CapEd annual meeting
- Identify cross-sell opportunities and contribute to book growth
- Educate clients on industry trends, compliance updates, and evolving risk management strategies
- Travel throughout New England as needed
The Company:
- Award-Winning Workplace: Recently recognized as one of Fortune’s Best Companies to Work For in 2025, blending autonomy, growth, and meaningful client impact.
- People-First Culture: Inclusive, supportive, and genuinely team-oriented.
- Forward-Thinking & Innovative: A technology-embracing firm consistently recognized as one of the best places to work.
- Collaborative Growth: Fast-growing workplace where teamwork is valued — and your work directly supports clients and colleagues.
- Meaningful Impact: Help deliver benefits to more than 10 million families nationwide.
If interested, apply, and MGA would be happy to have a quick call to learn more about your background and share all of the details about this opportunity.
Job Summary
The Manufacturing Engineer II supports the design, development, and improvement of manufacturing processes. This role is responsible for creating and maintaining key manufacturing documentation such as PFMEAs, process flow diagrams, manufacturing cell and line layouts, process routers, equipment qualifications, validation protocols, and work instructions. The engineer works cross-functionally to transfer products into production and support ongoing manufacturing operations. This role also helps implement lean manufacturing practices to improve efficiency, quality, and continuous improvement.
Duties and Responsibilities
- Design and develop manufacturing processes, select equipment, create work instructions, perform process validations (IQ/OQ/PQ), and train production staff.
- Develop, validate, and implement automated, semi-automated, and manual assembly and test equipment for disposable product manufacturing, ensuring proper documentation, calibration, and preventive maintenance.
- Participate in FMEA activities to identify and mitigate process risks.
- Collaborate with Design Engineering and Quality teams to ensure products are designed for manufacturability while meeting cost, quality, and performance requirements.
- Work with Quality and R&D to maintain compliance with internal quality systems and regulatory standards including FDA GMP, QSR, and ISO 13485.
- Support pilot production and develop lean manufacturing cells to improve throughput and product quality.
- Assist production teams by ensuring operators are trained, schedules are followed, and production documentation is accurate. Identify opportunities for process improvement.
- Continuously improve manufacturing processes related to safety, quality, lead time, productivity, and cost.
- Investigate manufacturing issues using NCMR and CAPA systems, determine root causes, and implement corrective and preventive actions.
Must Haves
- Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Mechanical Engineering Technology, or related field required.
- 5+ years of engineering experience
- 3+ years of medical device manufacturing
- Experience with 3D CAD software (SolidWorks preferred; AutoCAD or Pro/Engineer acceptable).
- Understanding of FDA GMP, QSR, and ISO 13485 requirements.
Nice to Haves
- Six Sigma Black Belt certification is a plus.
- Lean Manufacturing certification is a plus.
- Knowledge of electromechanical component and assembly design and fabrication.
At MEDITECH, we sit at the nexus of healthcare and technology - two rapidly evolving industries. Account Executives play an essential role as a part of this growth. As an Account Executive, you will be responsible for marketing and selling our cutting-edge enterprise health record solutions and services to C-suite, boards, physician and nurse leadership, and other senior healthcare leaders at health systems, independent hospitals, and ambulatory healthcare networks.
Ultimately operating under the direction of the Regional Sales Director and with a focus at the following levels: C-suite, Physician, Clinical Nursing, Financial leadership, Account Executives maintain close relationships with all key stakeholders, helping to foster and cultivate opportunities for selling and strengthening partnerships with MEDITECH. As a member of our Sales team, your job would involve:
- Selling MEDITECH's standard solutions and services; maintaining overall responsibility for successfully executing each phase of the sales cycle
- Maintaining primary deal design responsibility which includes the assessment of an opportunity to ensure a clear understanding of business needs, competitive landscape, decision-makers, and influencers in order to define an overall engagement strategy
- Nurturing the primary contact with existing MEDITECH customers under your assignment. Proactively engaging with C-suite and clinical leadership, monitoring organizational changes of any kind, communicating with senior MEDITECH leadership on account status and level of MEDITECH EHR satisfaction
- Creating and following the blueprint for successful C-suite customer engagement in terms of sales standard benchmarks including annual strategic presentation to sites, consistent alignment of goals, cultivation of relationships, and keen awareness around any organizational change or shifts in dynamics
- Developing and maintaining a comprehensive understanding of all MEDITECH solutions and services
- Maintaining up-to-date knowledge and perspective on healthcare and technology industry issues and trends, specifically those which impact hospitals and health systems
- Maintaining active territory management and engagement to achieve assigned individual performance and bookings targets commensurate with division and regional goals
- Possessing a capacity to effectively deliver strategic MEDITECH presentations and overviews to senior-level audiences at customer and prospect organizations
- Ongoing utilization of Salesforce CRM solution to maintain accurate, timely, standardized account profiles and documented sales opportunities
- Ensuring the timely and accurate completion of responses to Requests for Information (RFIs) and Requests for Proposal (RFPs)
- Attending approved trade shows and regularly scheduled internal sales meetings and educational sessions
- Coordinating, staging, and engaging in the effective demonstrations of MEDITECH software solutions
- Presenting high-level software solutions and executive-level presentations, as assigned, to key buyers of influence at an executive level (physicians, nursing/quality, financial solutions)
- Ensuring a consultative approach to selling at all times
- Meeting or exceeding required bookings quota for this position
- Covering assigned territories, and traveling 50% of the time
Requirements
- Bachelor's degree required, along with 3-5 years of applicable direct sales or sales engineer experience
- Strong knowledge of MEDITECH and MEDITECH solutions preferred
- Exceptional written and verbal communication skills
- Exceptional presentation skills
- Proven track record of sales success in closing business, accompanied by a high degree of professionalism
- Strong customer engagement skills
- Ability to cultivate, nurture, and maintain strategic relationships with buying organizations
- Proven, consistent ability to deliver sales performance in bookings
- Proven ability to meet deadlines, targets, and booking goals as defined
- Passion for and understanding of healthcare industry initiatives and practices
- You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.
Hiring salary range: $72,000 - $90,000 per year.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
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The agency is seeking a Group Account Director to lead major client relationships, guide multidisciplinary teams, and drive both account growth and operational excellence. This leader will oversee a portfolio of 3 to 5 clients, ensuring strategic clarity, strong delivery, and long term partnership development while providing a polished client presence and unifying teams around a shared vision. The role requires deep agency experience and the ability to balance big picture thinking with hands on oversight.
In this position, the Group Account Director will manage and mentor direct reports, support complex programs, and play a central role in new business, including RFP ownership, pitch development, and revenue expansion. About 20 percent travel is expected for client meetings and key presentations.
Key Responsibilities
- Lead strategic relationships across 35 major accounts; act as primary senior contact.
- Guide cross-functional teams to deliver high quality work across events, content, and integrated programs.
- Manage and mentor direct reports; foster a culture of accountability, clarity, and professional growth.
- Drive revenue growth through upsell opportunities, proactive planning, prospecting, and RFP/pitch leadership.
- Oversee forecasting, budgeting, and financial health across assigned accounts.
- Represent the agency in senior level meetings with a polished, professional presence.
- Travel ~20% for client meetings, onsite support, and strategic presentations.
Requirements:
-10-15+ years in an agency environment; strong agency background required.
- Experiential and activation experience is a huge plus
- Proven success leading complex accounts and multi-disciplinary teams.
- Experience managing direct reports and building high performing teams.
- Strong financial acumen, including ownership of revenue, forecasting, and profitability.
- Confident presenter with excellent communication and client facing skills.
- Ability to anticipate needs, solve problems proactively, and lead with stability and clarity.
- Bachelors degree required; advanced degree a plus.
Full benefits suite offered
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account, including employer contribution
- Retirement Plan (401K) with company match
- Profit Share Bonus Plan
- Life Insurance
- Paid Time Off
- Family Leave
- Short Term & Long-Term Disability
- Tuition Reimbursement
- Wellness Resources, including discounted membership to Lifetime Fitness
- Generous onsite café
- Paid holidays
- Note: the office is dog friendly!
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS35-1978798 -- in the email subject line for your application to be considered.
Andrew Shores - Recruitment Strategist
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 02/24/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Job Title: Sales Representative
Location: In Office (Stoughton)
About Us:
Since 1985, Micro Tech Staffing Group has been a leader in technical recruiting across New England and down the East Coast. Micro Tech Staffing Group is a trusted partner to candidates and clients alike, placing 2,000 highly-skilled employees per day. Expert recruiters with deep industry connections work closely with candidates and clients to find the best possible match. Privately owned and deeply committed to their people, they are proud of their reputation. Many of their team members have been with them for 10, 15, even 20+ years — a testament to their culture of stability, growth, and mutual success.
Why This Role Is Exciting:
As the new Sales Representative, you’ll have the chance to expand your sales skillset while unlocking unlimited earning potential. With a strong base salary plus monthly commissions, your success is directly rewarded — the more you and your team achieve, the more you earn. This is the perfect role for a person with a driven personality who thrives on competition and closing deals. Target clients will be in the industrial, warehouse and manufacturing industries.
What You’ll Do:
- Help set your goals and work to achieve them
- Visit existing and potential new clients in person
- Establish new clients through warm leads and your own sales skills
- Build long-term client relationships built on trust and exceptional service
- Work closely with recruiting team to fill open positions
- Report to Sales Manager
What You Bring (Required):
- At least three years of business-to-business (B2B) sales experience
- Hunter sales mentality
- Perseverance and resiliency
- Demonstrated ability to close new business
- Profession, polished appearance
- Excellent, detail-oriented communication skills
- Strong negotiation skills
- Energy & motivation
What You Bring (Also Preferred):
- Bachelor’s degree
What You’ll Get:
- Competitive base salary plus monthly commissions (see below
- Benefits (see below)
- On-the-job training
- Support from peers, on-site manager, remote manager and ownership
Join the Team:
If you’re an ambitious, driven sales executive who thrives on results and wants to grow with a company where people stay, succeed, and prosper, this is your chance. Apply today and take your career — and your earnings — to the next level.
Job Type: Full-time
Pay:
- $55,000 - 65,000 salary per year
- Unlimited commissions: Realistic first year achievement $15,000 - $25,000
- First year potential earnings range $70,000 - $90,000
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off with additional holidays
- 401(k) with company matching funds
Work Location: In person (Stoughton, MA)
Onward Search Education is a specialized education staffing and talent solutions company that helps educators, therapists, and school health professionals find top jobs with the nation's top schools. We’re excited to announce an opportunity for an ABA Paraprofessional in Norfolk County, MA for the 2025–2026 school year. This is a dynamic role supporting elementary school students and offers a consistent weekday schedule: Monday through Friday from 8:30 AM to 3:30 PM.
This opportunity is perfect for education professionals with a passion for supporting students with significant and challenging behaviors, particularly through the principles of Applied Behavior Analysis (ABA).
Position Details:
- Location: Norfolk County, MA
- Start & End Date: 2025–2026 School Year (now through June 16, 2026)
- Schedule: Monday to Friday, 8:30 AM – 3:30 PM
- Hours: Approximately 32.5 hours per week
Responsibilities:
- Implement educational and behavioral programs based on the principles of Applied Behavior Analysis (ABA) for students with disabilities who exhibit significant and challenging behaviors.
- Support students in developing skills across areas including social interactions, academics (reading and math), communication, self-care, and vocational skills.
- Provide 1:1 or small group instruction in school, community, and possibly home settings, always maintaining 100% visual surveillance and strict adherence to safety protocols, including bolting and lost child procedures.
- Collect and graph treatment data daily to monitor progress and collaborate with BCBAs and special educators to evaluate and adjust programming as needed.
- Offer hands-on support for activities of daily living, including toileting and personal hygiene, to reinforce positive behaviors and reduce interfering behaviors using reinforcement strategies.
- Use highly structured, individualized treatment programs developed by behavioral specialists to teach and generalize new skills.
- Handle and respond appropriately to significant acting-out behaviors, which may include aggression (e.g., biting, hitting) or self-injurious behaviors (e.g., head banging, skin picking), following behavior intervention plans with fidelity.
- Reinforce positive behaviors and use evidence-based interventions to decrease problematic behaviors, under the supervision of a BCBA.
Qualifications:
- Experience working with students with special needs, particularly those with autism.
- Ability to follow structured behavior plans and support team collaboration.
- Experience supporting students in a therapeutic program.
What We Offer:
- Competitive pay and benefits package.
- Access to a wide network of schools and districts for diverse placement options.
- Streamlined hiring process to get you started quickly.
- Ongoing communication and advocacy throughout your placement.
- Personalized support from dedicated recruiting professionals.
- Opportunities for professional growth and development.
Why Apply?
If you’re passionate about creating positive change and supporting students’ success, this is the opportunity for you! Work alongside a dedicated team of educators and support staff, helping students reach their full potential.
Ready to join us? Apply today – we can’t wait to hear from you!
Our South Shore CPG client is looking for multiple onsite Packaging Production Designers starting this week; you'll be working on mock ups for packaging and this role is onsite in Norwood, MA and next week and will go for 4-6 weeks.
Duties/ Responsibilities:
- Create innovative and attractive packaging designs that align with our customers’ brand identity and expectations.
- Develop and execute designs for various marketing collateral, including brochures, labels, logos, marketing materials and promotional materials.
- Collaborate across multiple departments, with a focus on the marketing, product development, and sales teams to understand design requirements.
- Generate design concepts, sketches, and mockups for review and feedback.
- Implement revisions to match sales or development requests.
- Maintain brand consistency across all design materials.
- Stay up to date with design trends, tools, and techniques to maintain a competitive edge in the industry.
- Understand and verify the accuracy of copy, regulated package elements, and basic compliance requirements.
Looking for:
- 2+ years in proofing, pre-flighting, preparing, and press checking files
- A portfolio showcasing your design skills and creative capabilities with recent packaging samples in the portfolio.
- Experience with 3D renderings, CAD and packaging software a plus!
- Proficiency in graphic design software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).
- Knowledge of packaging design, materials, and production processes
- Knowledge of printing processes, substrates, and finishes.
- Knowledge of branding, typography, color theory, and layout design.
- Ability to manage multiple projects and meet deadlines.
- Ability to work collaboratively as a member of a team and independently on assignments.
Industry: Pharmaceuticals
Title: Quality Control Analyst III
Job ID: NORT000022
Location: Norton, MA
Duration: 10 months contract (+Possibility of extension)
This position is onsite and will be primarily located in Norton, MA. There may be occasional responsibilities at a secondary location in Cambridge, MA.
Overview
The Quality Control Operations (QCO) LEQ Analyst III plays a crucial role in supporting the department's efforts to maintain the highest standards of quality and compliance from development through to commercialization. This position is responsible for supporting and executing laboratory equipment qualification activities in compliance with USP and applicable regulatory requirements. This role ensures laboratory instruments are fit for intended use throughout their lifecycle and supports data integrity, compliance, and continuous improvement within the laboratory quality system. By ensuring these critical activities are executed with precision, the LEQ Analyst III significantly contributes to routine laboratory operations, thereby enhancing the overall efficiency and effectiveness of the QC functions .
Key Responsibilities (including but not limited to):
- Perform and support laboratory equipment qualification activities, including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) in accordance with USP .
- Classify laboratory instruments (Groups A, B, and C) and determine appropriate qualification strategies.
- Review and approve qualification protocols, test scripts, and reports.
- Support equipment lifecycle management, including calibration, maintenance, requalification, and change control.
- Review vendor documentation (URS, manuals, certificates) to support qualification and compliance.
- Investigate and document deviations, discrepancies, and out-of-tolerance events related to equipment performance.
- Ensure qualification activities comply with internal SOPs, cGMP, data integrity principles, and regulatory expectations (e.g., FDA, EMA).
- Collaborate with laboratory staff, quality assurance, validation, facilities, and vendors to resolve equipment-related issues.
- Maintain accurate and complete documentation in electronic quality systems.
- Support audits and inspections by providing qualification documentation and technical explanations as needed.
- Adhere to internal standards, policies, and SOPs, as well as regulatory and industry standards (e.g., GMP, GLP, ICH guidelines) to maintain the highest levels of quality and compliance.
- Actively participate in continuous improvement efforts by identifying and suggesting enhancements to laboratory processes, particularly those related to efficiency and reliability.
- Actively participate in continuous improvement initiatives aimed at enhancing QC processes and procedures, increasing laboratory efficiency and effectiveness.
Qualifications
- B.S. in chemistry, biology, or biochemistry, or related scientific field ;
- Pharmaceutical/Biotech industry experience with 6-10 years in a GMP Quality Control function or equivalent, relevant industry experience
- Hands-on experience with laboratory equipment qualification in a regulated environment.
- Strong working knowledge of USP and laboratory instrument lifecycle management.
- Familiarity with cGMP, GLP, and data integrity requirements.
- Experience with common laboratory instruments (e.g., HPLC, GC, balances, dissolution, UV/Vis, pH meters, spectrometers).
- Ability to write clear, compliant technical documentation.
- Strong organizational skills with the ability to manage multiple tasks simultaneously and autonomously
- Excellent communication and teamwork abilities, capable of working effectively in a collaborative environment
- Experience in pharmaceutical, biotech, or contract testing laboratory environments.
- Exposure to computerized systems validation (CSV) as it relates to laboratory instruments.
- Familiarity with calibration and maintenance programs.
- Experience supporting regulatory inspections or internal audits.
The OHS Operations Manager works collaboratively with the OHS Medical Director and the Sr. Occupational Health Nurse Practitioner to develop, implement and oversee the delivery systems for the Occupational Health Service and the Sturdy Health Employee Health Program. The Operational and Business Manager provides leadership and oversight of the Occupational Health Staff. This role functions within the policies, practice guidelines, and procedures of Sturdy Health in addition to the Department of Public Health, DNV, CDC, OSHA and other regulatory agencies standards. Promotes a safe and healthful work environment and assists healthcare personnel in maintaining optimum mental and physical health in compliance with Massachusetts Department of Public Health, Occupational Safety and Health Administration (OSHA) and Workers’ Compensation requirements.
Education/Training:
· BA/BS Degree in Business, Health Care Administration, or another relevant field required.
· Masters in health-related field preferred
Licenses/Certification:
· BLS required
Required Qualifications and Skills:
· Minimum of 3-5 years’ experience of OSHA/ Occupational Health Regulations.
· Must possess excellent interpersonal skills and adaptability, creating a favorable image in relationship to the Occupational Health Services Department and Sturdy Health as a whole.
· Strong leadership and analytical base
· Charged with maintaining the proper scheduling of all site personnel to ensure that all areas are appropriately staffed to provide scheduled appointments and/or walk-in medical care to patients.
· Command of verbal and written English
· Positive interpersonal communication skills
· Good organizational skills
- Must develop and maintain positive relationships across all areas of responsibility.
- Must visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
- Provides timely, positive responses to the needs of all customers, including patients, families, co-workers, and providers.
· Available on off-hours as needed, if site has extended evening and/or weekend hours, or emergencies
Preferred Qualifications and Skills:
- Three to five years of supervisory or management experience in a medical office or healthcare setting.
- Knowledge of medical office operations, including scheduling, billing, insurance, and compliance requirements.
- Familiarity with Electronic Health Records (EHR) systems and healthcare reporting tools.
- Strong financial acumen, with experience in budgeting, payroll, and revenue cycle management.
- Excellent leadership, communication, and conflict-resolution skills.
- Ability to develop and implement policies, procedures, and process improvements.
Essential Job Functions:
· Responsible for implementing projects and strategic plans in multispecialty sites with oversight
· Maintains a safe and healthy environment for patients and staff by following policies and procedures.
· Provides leadership support to those who supervise support staff involved in clinical and administrative activities, with emphasis on sensitivity to patients and meeting service standards.
· Plans, organizes, and oversees work schedules and assignments of support staff to meet operational needs.
· Charged with maintaining the proper scheduling of all site personnel to ensure that all areas are appropriately staffed to provide scheduled appointments and/or walk-in medical care to patients.
· Ensure all staff members complete competency requirements as required for their position.
· Responsible for ensuring the accuracy of patient-related activities such as registration, managed care referrals, the collection, recording and distribution of cash and check payments, medical assisting vital signs and lab tests.
· Assist providers and ensure availability of needed supplies.
· Implement processes and procedures to ensure efficient processing of work including, but not limited to, time of service, scheduling, referral management, pre-registration and visit ticket entry.
· Works with the site Medical Director or Physician Lead, and site coordinators to develop office orientation procedures and protocols.
· Responsible for serving as site’s point of contact for all provider needs and patient concerns.
· Responsible for the achievement of key metrics as clearly outlined in the Annual Goals.
· Reports monthly KPIs, provide updates on goals and collaborates in strategic plan for OHS department.
· Responsible for successful implementation of necessary site interventions.
· Hold monthly staff and/or Provider meetings.
· Collaborate with Quality and Population Health to ensure accuracy of data input and patient outreach/in-reach.
· Ensure that staff's training needs are met.
· Identifies training needs in both business/office and patient care activities and assists with training of support staff to ensure staff proficiency. Coordinates regular skills development sessions for support staff.
· Has the authority to direct and support employees’ daily work activities.
· Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action, and performance reviews.
· Assists in planning, monitoring and/or managing budget in functional area of department.
· Assist with other administrative responsibilities as needed.
· Ensures general site cleanliness, including waiting/exam rooms.
· Monitors and maintains supplies needed for practice operations and ability to develop and implement policies, procedures, and process improvements.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AGE AND DIVERSITY RELATED CRITERIA: Consistently treats patients, colleagues and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.
ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to perform the essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.
PHYSICAL DEMANDS: Must be able to lift, push, pull with or without reasonable accommodation, able to work additional hours and be flexible with schedule. Must be able to walk, sit, answer telephones without or without reasonable accommodation. Exposure to blood and/or body fluids and infectious materials is inherent in this position.