Jobs in Fort Mitchell Kentucky

493 positions found — Page 8

ServiceNow ITOM Tester
✦ New
Salary not disclosed
Cincinnati, Ohio 12 hours ago
Job Title: ServiceNow ITOM Tester
Location: Downtown Cincinnati, OH- Onsite
Duration: 6 Months +
Rate: Up to $50 p/h (1099 or W2)
Overview:
We are currently seeking an experienced ITOM Tester for our client located in Dallas, TX. The ideal candidate will possess a strong background in quality assurance with a focus on IT Operations Management products. This role is crucial in ensuring the quality and reliability of systems through comprehensive testing methodologies and practices.
Key Responsibilities:
  • Application Testing: Develop and execute thorough test plans, test cases, and scripts to validate ITOM applications against requirements.
  • Collaboration: Work closely with cross-functional teams, including developers and product managers, to identify testing requirements and ensure comprehensive coverage.
  • Defect Management: Identify, document, and manage defects using defect tracking tools, while providing detailed reports to the development team.
  • Regression & Performance Testing: Conduct regression, integration, and performance testing to verify system reliability and efficiency.
  • Automation Implementation: Contribute to the development of automated testing frameworks to enhance testing efficiency and coverage.
  • Continuous Improvement: Participate in team meetings and provide insights on testing processes and methodologies to foster a culture of continuous improvement.

Essential Qualifications:
  • Experience: 3-5 years total work experience, with a focus in Quality Assurance testing, particularly in IT Operations Management.
  • Technical Proficiencies:
    • Strong knowledge of ITOM processes and testing methodologies.
    • Proficiency in test management and defect tracking tools (e.g., JIRA, TestRail).
    • Experience in scripting and automation testing tools.

Desirable Skills:
  • Familiarity with cloud-based systems and integrations.
  • Strong analytical and problem-solving abilities, paired with meticulous attention to detail.
  • Experience in Agile methodologies.
If you meet the qualifications and are eager to take on this exciting opportunity, we welcome your application! Please submit your resume for consideration.
Not Specified
Project Manager {Cincinnati}
✦ New
Salary not disclosed
Cincinnati, Ohio 12 hours ago
Job Title: Project Manager (Retail Ops)
Location: Cincinnati, OH - fully onsite
Duration: 6 Months w possible extensions
Hourly Pay: $80/hr. W2
***Due to client requirement, only USC or Green Card holders are eligible to apply**
NO C2C - OUT OF STATE CANDIDATES WILL NOT BE CONSIDERED - LOCALS ONLY
Job Description:
This Project Manager role is responsible for consolidating cross-functional charters into a cohesive master plan, running governance and operating cadence, managing dependencies, and ensuring alignment on metrics and outcomes. The successful candidate will drive closure on critical Retail Ops initiatives while removing blockers and translating progress into measurable business value.
Qualifications:
  • Project Management experience delivering large and/or complex cross-functional initiatives
  • Advanced proficiency in Excel, Power BI, and PowerPoint for dashboarding and executive reporting
  • Proven track record of managing multiple workstreams, dependencies, and decision gates
  • Demonstrated ability to facilitate governance meetings and drive closure on action plans
  • Excellent communication and presentation skills to effectively communicate with all levels of the organization
  • Strong organizational skills to manage multiple timelines and priorities
  • Ability to translate operational complexity into clear, actionable insights for leadership
  • Experience with RAID log management and risk/issue escalation processes

Key Responsibilities
  • Own the integrated initiative plan across all charters (Ops, Supply Chain, Merchandising); consolidate actions, owners, due dates, dependencies, and decision points into one master plan
  • Run operating cadence and governance; facilitate weekly/biweekly reviews and keep teams aligned to meeting agenda pillars
  • Drive closure on Retail Ops Charter actions; track and unblock items including ROM schedule reviews, delivery window standardization, truck completion visibility/automation work, dairy breakdown workflow teardowns, and store-tier labor frameworks
  • Manage cross-functional dependencies; ensure Retail Ops actions relying on Supply Chain/Transportation/Tech (e.g., delivery windows, Transview/SAGE integration) have clear handoffs, timelines, and escalation paths
  • Coordinate scorecard and dashboard alignment; ensure consistency between front-page dashboards, top-item dashboards, and executive scorecard; establish shared definitions (e.g., ORAD vs OTIF) and a single source of truth
  • Maintain issue/risk management and escalation; keep RAID log current and escalate blockers (late deliveries, under-scheduled hours, misaligned delivery windows, change-out week labor gaps) with recommended options
  • Track value and outcomes; translate initiative progress into expected outcomes (e.g., OOS recovery value, productivity gains) and communicate status to leadership
  • Develop standardization and playbooks; partner with Retail Operations leaders to document repeatable operating guidelines (e.g., delivery window principles by department, scheduling best practices, dairy coverage guardrails by tier)

About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
  • Health, vision, and dental insurance (single and family coverage)
  • 401(k) plan (employee contributions only)
Not Specified
CDL A Lease Purchase Driver
✦ New
Salary not disclosed
Cincinnati, Ohio 12 hours ago

CDL A Benefits A clear path to ownership 70% of line haul 100% fuel surcharge No money down, walk-away lease Freightliner Cascadia trucks in various colors Truck payment options to meet any budget from $695/week to $1,095/week Rider & Pet Policy Access to Health, Dental, Vision, and Life Insurance at Group Rates Weekly Settlement CDL A Job Requirements Class A CDL 1 Year verifiable driving experience Reefer experience preferred 23 Years or older Acceptable Driving Record Available Equipment Newer Model Equipment Brush guards APUs in each truck Wi-Fi equipped Extended Warranty Program About Us At R.E.

Garrison Trucking, Inc., we appreciate our drivers—they are an integral part of our team.

Just like our drivers are committed to helping others every day, we are committed to taking care of our drivers, day in and day out.6b250ea6-cee3-481d-915c-f7283f1b2f1b

Not Specified
Project Manager (Power Platform)
✦ New
Salary not disclosed
Cincinnati, Ohio 12 hours ago

Description:

Lead end‐to‐end project delivery of Power Platform solutions, including Model‐Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations. Translate business requirements into functional solution designs, ensuring alignment with Power Platform best practices, Microsoft's Center of Excellence (CoE) guidance, and enterprise governance. Manage solution architecture discussions with technical teams to define data models, Dataverse tables, business rules, security roles, and app logic.

Primary Responsibilities:

  • Lead end‐to‐end project delivery of Power Platform solutions, including Model‐Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations.
  • Oversee testing cycles, including app performance, accessibility, and device responsiveness for mobile and desktop scenarios.
  • Lead projects involving Power Automate flows for process automation, RPA/desktop flows, and system integrations
  • Primary liaison between Ascendum and client. Responsible for providing status reports, working with the internal team on specific projects, Project timelines, etc.
  • Work with clients on reviewing requirements and assisting in the design of applications as it relates to their requirements.
  • Performing Unit Testing of projects where application development is involved and coordinate issue remediation with the team.
  • Project Monitoring and Reporting – Monitor and report on existing projects, providing tracking data to Directors for them to ensure timely execution and completion of all projects. Track and report projects for resource forecasting, project labor tracking, project budget versus actual reporting.
  • Project Management Systems Data Entry: collect, organize and enter data into Project Management Systems as assigned including resource forecasts, time reporting, training requirement management.
  • Provide Administrative support for maintaining client billing and invoicing
  • Data analysis - Analyze project management systems to identify and document agreed to processes and recommend continuous process improvements for review with senior leadership to guide their decision making.
  • Project Management Reports - In partnership with the project manager and project leaders, develop project reports to be delivered to senior leadership. Collaborate to develop KPIs; produce associated reports. Design, develop and produce overall PMO reports as required.
  • Evaluate and make continuous improvement recommendations on processes. Collaborate on new PM technology and where applicable lead implementation.

Skills/Qualifications:

  • 6+ years Project Management and/or Business Analysis/Project Support experience
  • Exceptionally thorough, meticulous and with great attention to detail for project management system data entry and update
  • Familiarity with Project Management and Professional Services Management Tools and methodologies, specifically BQE.
  • Understanding of the Microsoft 365 ecosystem specifically SharePoint, Teams, OneDrive and Power Platform – Power Apps, Power Automate, Power BI and Copilot
  • Excellent computer skills including Microsoft Office Suite/M365
  • Excellent organizing and prioritization skills
  • Excellent analytical and critical thinking skills
  • Excellent written and verbal communications skills
  • Bachelor's degree preferred
Not Specified
Loan Servicing Lead
✦ New
Salary not disclosed
Cincinnati, Ohio 12 hours ago

Job Description

The team leader is responsible for managing the team involved in auditing end to end mortgage life cycle comprising active & default servicing activities (Eg. Foreclosure, Bankruptcy, Cashiering, Escrow, Loss Mitigation, Claims, Property preservation, HELOC etc.)

Responsibilities:

  • Maintain monthly performance measurements: Timeliness, production goals, compliance/regulatory, and customer satisfaction
  • Manages the day-to-day operations of the mortgage servicing associates. Ensures compliance with state and federal lending laws and investor guidelines
  • Develops, analyzes, and completes monthly reports in order to track and monitor production, efficiency, compliance with investor guidelines against stated objectives and associate quality against established standards
  • Disseminates policies, procedures, and announcements to staff in a timely manner and conducts regular and recurring meetings with staff in order to build an effective communication flow.
  • Maintain quality and production standards as defined by business. Perform other job-related duties and special projects as required.
  • Develops performance standards and measurements for staff in order to accurately assess actual performance against established goals.

Additional responsibilities of the TL includes:

  • Maintaining service level standards
  • Perform internal Quality check, providing floor support and feedback to other staff.
  • Responding to all emails efficiently

Person Specification

Knowledge/Experience:

  • Minimum 1-3 years of Team Handling experience
  • Minimum 5-8 years of US Mortgage active as well as default servicing experience

Competencies/Skills:

  • Strong communication skills, verbal and written.
  • Strong analytical skills
  • Demonstrated ability to resolve complicated issues as they arise.
  • Proven organizational skills and demonstrated ability to prioritize and multi-task.

Skills:

  • Flexible (Willingness to work in night shift),
  • Knowledge of MS Office
  • Positive and flexible attitude
  • Attention to detail.
  • Customer focused.
  • Good Team Player/Strong Interpersonal skills
Not Specified
IT Project Manager (W2 Contract Only)
✦ New
🏢 CBTS
Salary not disclosed
Cincinnati, Ohio 12 hours ago

Role: IT Project Manager IV

Location: Cincinnati, OH

Duration: 10+ Months

Job Summary:

Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.

Primary Responsibilities:

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Measure project performance using appropriate tools and techniques
  • Manage the relationship with the client and all stakeholders
  • Perform risk management to minimize project risks
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis
  • Develop comprehensive project plans to be shared with clients as well as other staff members
  • Develop spreadsheets, diagrams and process maps to document need

Day-to-day responsibilities include but are not limited to:

  • Act as project manager across up to 5 work streams in Commercial Digital
  • Create detailed project plans including critical path milestones and deliverables
  • Facilitate / Participate in status calls, prepare update decks, and emails for varying levels of leadership
  • Track Issues/Risks and escalate accordingly to leadership
  • Manage cross team dependencies
  • Liase between Commercial Digital and external dependent squads

Qualifications:

  • Degree in Business Management or other related discipline
  • Project Management Professional (PMP) Certifications
  • Proven working experience in project management
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills

Preferred Skills: Experience in AI / Worflow automation, i.e. Claude code, Zapier, etc.

contract
Market Manager, Sales Enablement
✦ New
🏢 Asurion
Salary not disclosed
Cincinnati, Ohio 12 hours ago

Sales Enablement, Market Manager

Location: Cincinnati OH or surrounding area

Asurion is a global leader in technology protection and support solutions. From lost, stolen, and damaged wireless handsets to malfunctioning computers, gaming systems, and more, Asurion provides worldwide best-in-class premier support, service, repair, replacement, and delivery. This position resides in the Customer Solutions team focused on any customer facing solution from processing claims to technical support.

POSITION OVERVIEW:

The Sales Market Manager is responsible for building and growing productive relationships across the Field Sales Channels to achieve and exceed assigned sales targets and company initiatives. Acting as a sales enabler, the Sales Market Manager will improve the performance of UBREAKIFIX stores and the Delivery Expert Setup channel through proactive email, zoom, and in-person support within their geographic market. Through the establishment of operational partnerships, support will include the development of revenue/sales strategies, field training of experts, leadership coaching, data interpretation, accountability conversations, and driving the excitement of a sales culture. This position will also work other internal cross-functional areas to identify growth opportunities and process improvements.

This role requires a valid driver's license and up to 4 days of weekly travel to uBreakiFix stores and Forward Stocking Locations within your region using a reliable personal vehicle (mileage reimbursed). Air travel and overnight stays may be required.

ESSENTIAL JOB SKILLS/DUTIES:

• Effectively develop and maintain relationships to guide and impact behavioral changes, drive sales incentives and contest and set site expectations

• Partner with Sales Enablement leadership to understand organizational priorities, create onsite coaching plans priorities to drive store change or policy reinforcement

• Adhere to general standard operating procedures for onsite visits

• Provide guidance on policy and procedures as well as best practices

• Serve as an Expert sales coach guiding practice sessions and role plays, observing real-time interaction and provide In the Game Feedback

• Meet or exceed a diverse set of goals and matrix developed based on organizational goals

• Identify opportunities within the customer interaction experience and partner with sales leaders to conduct training as needed

• Serve as the primary Asurion voice for assigned sites with the ability to provide readouts daily and adhoc readouts on current site state

• Partner with stakeholders to resolve problems and remedy issues as they arise

• Ongoing communication with key team members on site progress

• Administrative tasks such as managing travel and expense reports timely and in adherence with outlined company and team guidelines

SKILLS:

Technical skills:

• Expert experience with the Serve, Solve, Sell approach

• Excellent working knowledge of the Microsoft Office Suite

• Exceptional public speaking, interpersonal, and skilled in written communication

• Comfortable with a great deal of self-governing and ambiguity; able to continue to complete work and drive results in such an environment

• Ability to guide stakeholders and provide pertinent information to make informed decisions

• Ability to handle frequent and sweeping change in a fast-paced environment

• Ability to work successfully as a co-located team with both Asurion and client employees

• Self-starter and can work autonomously with little supervision.

• Ability to work a flexible schedule inclusive of holidays, nights and weekends.

• Ability to travel over 75% of time; including air travel and car rental

• Maintains a current driver's license in good standing

Soft/Leadership skills:

• Active listener; strong communication - verbal and nonverbal

• Probes; good analysis; solves more detailed problems

• Manages time; self-directed in most work areas; assists others

• Builds relationships with teammates and establishes relationships with key stakeholders

• Detailed understanding of the products and services offered.

• Adaptable to change; can help support others through change

• Contributing team member and leverages relationships to advance work

• Provides peer to peer feedback and coaching to new team members

• Inspires peers through engagement, team support and continuous improvement.

• Accountable for own performance and supporting efforts of team, acting with a customer first mindset.

EDUCATION AND EXPERIENCE:

Preferred Education and Experience

• Prefer a minimum of 6 months of previous experience in retail technology, sales, customer service or related field

• Prefer a minimum of 6 months of experience using smart technology products

LICENSES / CERTIFICATIONS:

Required Licenses/Certifications

• Maintains a current driver's license in good standing

TRAVEL REQUIREMENTS:

Travels: Yes

Percent of time: 75%

Overnight required: Yes

NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.

ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.

THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.

Not Specified
Electrical Design Engineer – Material Handling / Conveyor Systems (AutoCAD Electrical)
✦ New
🏢 KORE1
Salary not disclosed
Cincinnati, Ohio 12 hours ago

Location: Cincinnati, OH – onsite

Travel: Up to 15% travel may be required. Travel expenses are reimbursable.

Work Hours: Standard 40-hour work week with occasional overtime as required to support project timelines and system installations.

Employment Type: This role is expected to start as a 6+ month contract-to-hire opportunity. The client may consider direct full-time employment (FTE) for the right candidate.

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for an Electrical Design Engineer – Material Handling / Conveyor Systems (AutoCAD Electrical)

The Senior Electrical Engineer will design, develop, and support electrical systems for specialized equipment used in manufacturing, distribution, and automation environments.

This role requires strong technical expertise in electrical system design, particularly in material handling and conveyor-based systems, combined with the ability to lead projects and collaborate with cross-functional teams.

The engineer will participate in all phases of the product lifecycle, including concept development, electrical design, installation support, and system commissioning.

Key Responsibilities

  • Design electrical systems and components using AutoCAD Electrical (ACAD E) or similar CAD tools for:
  • Control panels
  • Field wiring
  • Power distribution systems
  • Develop electrical schematics, technical drawings, and documentation that meet industry standards and customer requirements.
  • Perform research and analysis to develop solutions for complex electrical and automation challenges.
  • Lead electrical design efforts across projects, ensuring delivery on time, within budget, and according to specification.
  • Coordinate with Project Managers, Controls Engineers, engineering team members, vendors, and customers to ensure seamless project execution.
  • Support equipment installation and commissioning, including occasional on-site troubleshooting and technical support.
  • Prepare technical documentation, compliance reviews, and engineering reports.
  • Ensure adherence to applicable quality standards, safety protocols, and regulatory requirements including NFPA and NEC.
  • Manage multiple concurrent projects and priorities in a fast-paced engineering environment.
  • Provide technical leadership and mentorship to junior engineering staff.

Preferred Industry Experience

  • Experience in industries such as:
  • Manufacturing automation
  • Distribution center automation
  • Material handling systems
  • Warehouse automation
  • E-commerce fulfillment systems
  • Exposure to:
  • Automated guided vehicles (AGVs)
  • Mobile robotics
  • Warehouse optimization systems
  • Real-time supply chain solutions
  • Experience working with Rockwell-based controls environments is beneficial.

Qualifications / Requirements

  • Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, or a related field (or equivalent experience).
  • Minimum 5 years of professional electrical engineering experience in industrial automation, equipment design, or similar heavy-industry applications.
  • Strong AutoCAD Electrical (ACAD E) experience is required.
  • Experience designing electrical systems for material handling conveyor systems is required.
  • Ability to interpret and create electrical drawings, symbols, and technical documentation.
  • Experience coordinating projects and managing engineering deliverables.
  • Strong communication, organization, and problem-solving skills.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.
  • Must be able to work onsite in the Blue Ash / Cincinnati area.
  • Must be able to work OT as needed for projects.
  • Must have reliable transportation and authorization to work in the United States.
  • Must be able and willing to travel up to 15% as required to support project work, installations, and related business needs. Travel expenses are reimbursable.

Candidate Profile

Successful candidates typically demonstrate:

  • Ability to work effectively in dynamic engineering environments where priorities may shift and multiple projects run simultaneously.
  • Strong collaboration and communication skills with cross-functional engineering teams.
  • Practical understanding of electrical hardware, industrial automation systems, and conveyor-based equipment.
  • Comfort working independently while coordinating with project managers and other engineering disciplines.
  • Interest in contributing to long-term engineering initiatives and growing within the organization.

Work Environment & Schedule

  • 40 hours per week, standard schedule with occasional overtime as needed to support project timelines and installations.
  • Office-based role with close collaboration across engineering and project teams.
  • Home every night (no extensive travel required).
  • On-call support may be required during critical installation phases (rotational basis).
  • Travel is typically less than 15%, with advance notice provided when possible.

Physical Aspects / Work Environment:

  • Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
  • Regularly/Occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
  • The noise level in the work environment may be high.
  • Reasonable accommodations may be made to enable individuals to perform the essential functions.

Compensation depends on experience but is typically $45-55/hr W2 with a target salary to convert at 100-110K plus 10% bonus

ABOUT KORE1

Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.

Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.

Not Specified
Quality & Compliance Specialist
✦ New
Salary not disclosed
Cincinnati, Ohio 12 hours ago

Position Overview

Benefits All In, located minutes from downtown Cincinnati, is a healthcare consulting firm dedicated to helping employers build programs that support the unique insurance needs of their employees. Our mission is to provide expert guidance and resources that bring peace of mind to families while making healthcare more affordable.

We are seeking a Quality & Compliance Specialist to oversee regulatory compliance, quality assurance, and documentation governance within our RM Department. This role ensures regulatory alignment, maintains documentation integrity, and reviews high-impact case decisions to protect both member outcomes and organizational risk.

The ideal candidate is detail-oriented, experienced in compliance and quality review processes, and comfortable collaborating across teams to maintain consistent standards.

Benefits All In offers a collaborative work environment and a hybrid schedule with the ability to work remotely up to two days per week. If you have a growth mindset, strong attention to detail, and a passion for helping others, we encourage you to apply.

Key Responsibilities

Regulatory & Compliance Oversight

  • Ensure adherence to Medicare regulations, licensing requirements, and HIPAA standards
  • Monitor regulatory updates and implement necessary compliance framework changes
  • Develop and maintain compliance policies and standard operating procedures (SOPs)
  • Maintain documentation standards and compliance libraries
  • Partner with Learning & Development to support regulatory training and continuing education

Quality Assurance & Audit Management

  • Oversee quality review systems including:
  • KPI monitoring
  • Recorded call reviews
  • Documentation audits
  • Performance rubric evaluations
  • Conduct regular compliance and quality audits
  • Partner with leadership to implement corrective action plans and reinforce standards

High-Impact Case Review & Verification

  • Review complex, high-claimant household cases before recommendations are presented
  • Validate coverage options, provider alignment, and documentation completeness
  • Ensure required materials and plan comparisons are properly documented in Salesforce
  • Review "Lost" or "Stalled" opportunity decisions to confirm all viable options were explored
  • Maintain governance over high-risk cases to ensure consistent documentation and decision accuracy

Risk Management & Oversight

  • Identify potential compliance and operational risk areas
  • Monitor complex member scenarios to reduce regulatory exposure
  • Implement safeguards to strengthen documentation accuracy and decision validation

Reporting & Documentation Governance

  • Maintain detailed audit records and compliance documentation
  • Prepare reporting insights for leadership
  • Ensure all high-impact case reviews and audit outcomes are documented in Salesforce

Cross-Functional Collaboration

  • Serve as a primary point of contact for compliance-related guidance
  • Partner with Team Leads, Account Managers, Account Executives, and Learning & Development teams
  • Provide guidance on documentation best practices and regulatory standards

Systems & Monitoring

  • Utilize Salesforce and Microsoft tools to track compliance activity, quality audits, and case reviews
  • Support development of dashboards and monitoring tools to improve operational oversight

Qualifications

Required

  • Experience in compliance, quality assurance, or regulatory oversight
  • Knowledge of HIPAA and regulated environments
  • Strong analytical skills with the ability to evaluate documentation and case outcomes
  • Experience conducting audits or quality reviews
  • Experience working within CRM systems such as Salesforce
  • Excellent attention to detail and documentation discipline

Preferred

  • Experience in healthcare, Medicare, or insurance-related environments
  • Experience developing compliance policies or SOPs
  • Experience working with operational performance metrics or KPI monitoring

Skills & Competencies

  • Regulatory Compliance & Governance
  • Quality Assurance & Auditing
  • Risk Assessment & Mitigation
  • Documentation Accuracy & Process Oversight
  • Cross-Functional Collaboration
  • Analytical Decision Validation
  • Process Improvement

Benefits include a competitive base salary, being part of a growing company, as well as a competitive and comprehensive benefits package including 401k, attractive healthcare coverage, dental, vision, and employer-paid life insurance, ample paid time off, and a hybrid work schedule.

Not Specified
Laboratory Specialist -- SARDC5736231
✦ New
Salary not disclosed
Hebron, KY 12 hours ago

Key Responsibilities

  • Perform assessment testing on in-process and finished products as per quality documentation
  • Evaluate test results to ensure compliance with specifications
  • Identify and communicate issues affecting product quality or integrity
  • Conduct calibration and routine instrument maintenance (daily/weekly) to ensure accuracy
  • Support continuous improvement by identifying Lean manufacturing opportunities
  • Collaborate with the team to propose solutions and process improvements
  • Inspect incoming materials, packaging, and labeling components
  • Perform in-process quality checks and final product testing
  • Use advanced inspection tools and gauging instruments
  • Follow complex test methods and quality procedures
  • Maintain and update records using multiple databases


Minimum Qualifications

  • 3+ years of experience in a lab setting
  • Willingness to learn Lean Manufacturing or DBS tools
  • Strong teamwork and collaboration skills
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word)
  • Basic understanding of statistical analysis
  • Experience in a diagnostic medical lab
Not Specified
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