Jobs in Flourtown, PA

Job Title: Brand Ambassador

Department: Wholesale Operations

Position Location: Philadelphia, PA

Travel: Up to 90% throughout Philadelphia and surrounding

Position Summary:

Trulieve’s corporate culture is focused on providing quality, safe and reliable product. People join Trulieve to make a direct impact on patients’ lives and as advocates for cannabis and the people who choose to incorporate it into their lives. We are a rapidly growing team of passionate people who work together to return quality of life to the patients we serve. In operating as One Team we share a core value that embraces diversity, takes meaningful action to support social equity, encourages inclusivity, and celebrates our unique set of experiences and perspectives. We believe that by valuing our teammates, operating with trust and integrity, and cultivating opportunities for access, we will build a stronger and more empathetic culture. As a team that connects, enlightens, and empowers, Trulieve is looking for leaders who are inspired by our vision and wish to grow with us as we continue our national expansion.

Key Duties and Responsibilities:

The Trulieve Wholesale Brand Ambassador will work very closely with the sales organization and Wholesale Marketing Manager to reach new customers/ satisfy current customers through marketing initiatives, localized marketing and/or events, and other activities that drive traffic, increase conversion, and deliver brand excitement. We are seeking outgoing, enthusiastic team members to work with dispensaries and vendors to staff various events/promotions and pop-ups for Trulieve. As a Brand Ambassador for Trulieve, you will be the face of our brands, engaging with dispensaries, retail customers, and patients while teaching them about our products. This will require being knowledgeable and educated with our processes, procedures, and products. Ideal availability will be nights and weekends.

Primary Responsibilities:

• Interact in a friendly, enthusiastic, energetic and outgoing manner with dispensaries, retail customers, and patients in public settings.

• Generate brand awareness and positive product impressions to increase product awareness

• Assess customers’ needs and interests to best recommend products

• Set up, break down, product sampling and education stations during in-store demonstrations

• Timely completion of all event reports, paperwork, and on-going training commitments

• Partner with Sales & Wholesale Marketing to execute marketing event and program calendars to increase awareness, drive engagement, generate leads, and support conversion rates.

• Perform budtender educations, gather store contact information and educate store staff

• Represent our portfolio of brands at events and provide product knowledge to patients and consumers

• Travel around the state as necessary

Requirements:

• 2+ years of working experience in field marketing and/or marketing space

• High School Diploma preferred

• Previous experience planning and executing marketing events and campaigns.

• Strong communication skills

Additional Requirements:

• Must possess a valid driver's license and a clear driving record.

• Must be able to pass a level 1 and level 2 background check and drug screening.

• Must be at least 21 years of age.

• Proven Fun Person that can express excitement and enthusiasm about our cannabis products

• Professional team-player, collaborative, and open to feedback• Strategic, self-motivated, intellectually curious, innovative and resourceful.• Detail-oriented, organized and proactive.

• Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve. To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service. In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve's objective in serving our patient base with excellent customer service.

Physical Requirements:

• Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance

• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks

• Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions

• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

• Must be able to move intermittently throughout the workday.• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.

Work Schedule:

• 40+ hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends, and holidays.

Equal Opportunity Employer « Trulieve Supports a Drug Free Workplace

About Grocery Outlet

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.

Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.

The Independent Operator Role

The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.

Key Responsibilities:

• Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
• Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
• Buying & Merchandising: leveraging Grocery Outlet’s unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
• Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
• Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
• Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.

Benefits:

• Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
• Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
• Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
• Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.

Qualifications:

• Minimum of 4 years’ retail store Management or multi-unit restaurant management experience.
• Entrepreneurial mindset with a passion for retail and customer service.
• Strong leadership skills and the ability to build and develop a team.
• Business acumen, including financial and operational management experience.
• Willingness to relocate and commit to the full training and onboarding process.
• A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.

This is not the right opportunity for you if you…

• Are looking for a passive investment or absentee ownership.
• Are interested in selling property or real estate to Grocery Outlet.
• Are expecting Grocery Outlet to build a store in a specific location at your request.

If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!

Grocery Outlet Privacy Policy -

RushOrderTees is one of the largest custom apparel platforms in the U.S., serving millions of customers and processing thousands of orders daily. As we continue to scale, we’re looking for a high-impact SEO Manager to take ownership of organic search strategy and help drive the next phase of growth.

This is not a maintenance role — we’re looking for someone who can identify opportunities, build strategy, and execute at scale across a high-traffic e-commerce platform.

What You’ll Own

• Develop and lead a holistic SEO strategy that drives meaningful revenue growth
• Identify high-value keyword opportunities across product, category, and content pages
• Conduct technical SEO audits and work closely with engineering to implement improvements
• Build scalable content and internal linking strategies
• Analyze performance across rankings, traffic, and conversion metrics
• Lead experimentation to improve SERP visibility and click-through performance
• Monitor and adapt to Google algorithm changes and emerging search trends

What Makes This Role Exciting

• Massive search footprint and opportunity for growth
• High-volume e-commerce platform with strong brand recognition
• Direct collaboration with engineering, marketing, and product teams
• Ability to influence site architecture, content strategy, and technical infrastructure
• Your work will have a direct impact on revenue

What We’re Looking For

• 5+ years leading SEO strategy for high-traffic websites or e-commerce platforms
• Strong understanding of technical SEO, crawling/indexation, site architecture, and page optimization
• Deep experience with tools like Google Search Console, Ahrefs, SEMrush, Screaming Frog, and GA4
• Ability to analyze large datasets and turn insights into actionable growth strategies
• Track record of driving measurable organic traffic growth

Bonus Points

• Experience in e-commerce, marketplaces, or high-SKU environments
• Familiarity with programmatic SEO or large-scale content strategies

Why RushOrderTees

• Fast-growing e-commerce company with national brand recognition
• Opportunity to own and scale a major organic acquisition channel
• Collaborative, entrepreneurial team
• Competitive salary and benefits

If you’re the kind of SEO leader who sees untapped search potential everywhere and knows how to turn it into growth, we’d love to talk.

Applicants with the ability to be onsite will be considered first.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.

At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.

In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.

Job Details:

We are excited to announce a Key Holder position for our MANGO King of Prussia store located in King of Prussia, Pennsylvania!

Key Responsibilities:

Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.

Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.

While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.

When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.

Key Holder Responsibilities:

• Open and close the store, ensuring all security procedures are followed.
• Handle cash management responsibilities, including deposits and safe counts.
• Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment.
• Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts.
• Drive personal sales performance while actively contributing to team selling and overall store goals.

Requirements:

• Preferred 1+ years prior work experience in a retail sales environment
• Customer service oriented
• Independent work ethic, time management skills
• Self-motivated with a desire to achieve results and excel individually, and as a team
• High energy, enthusiastic, passionate, and upbeat attitude
• Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
• Strong communication skills
• Ability to adapt – energy and speed
• Computer skills to operate point of sale system is a plus

What makes us special?

• As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!
• Insurance Benefit: You only pay a % of the value!
• Pet Insurance – Partnering with MetLife, covering up to 90% of veterinary expenses.
• 401(K) Pension Plan
• Holidays + Wellness Days
• Vacation Days
• Commuter Benefits
• Bonus and/or Commission paid monthly
• At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
• Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.

You got it?

We like you

About Linda's Stuff

Linda's Stuff is one of the leading luxury consignment companies in the country, and we're growing fast in the live e-commerce space. We run high-energy, high-volume live selling events on eBay Live, and we're looking for sharp, sales-minded operators to help us scale.

The Role

We're hiring a Console Coordinator to run backend operations during our live eBay Live selling events. This isn't a passive support role — you're actively driving revenue in real time. You'll manage the live console, pin products strategically, monitor audience behavior, and work hand-in-hand with our hosts to keep the energy high and the sales moving.

If you thrive under pressure, love a fast-paced environment, and have a strong instinct for sales, this role was built for you.

What You'll Do

• Operate the live selling console during eBay Live broadcasts — pinning products, adjusting pricing, and managing inventory availability in real time
• Monitor live metrics (views, comments, sales velocity) and make smart in-the-moment decisions to drive conversions
• Communicate continuously with the live host to maintain pacing, urgency, and flow
• Track audience chat to identify high-intent buyers and surface key questions or feedback
• Coordinate with inventory and fulfillment teams as needed

Schedule & Compensation

• Part-time, on-site in Philadelphia, PA
• Availability required for daytime, evening, and weekend shifts
• $25.00/hour

What We're Looking For

• Experience in live selling, live streaming, or e-commerce operations (preferred)
• Strong sales instincts and comfort with urgency-driven selling
• Ability to multitask in a live, high-stakes environment
• Tech-savvy and quick to learn new platforms
• Excellent communication skills and high attention to detail

Store Manager

King of Prussia, PA, United States (On-site)

About Us

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Job Description

Associate Benefits:

• Work-life balance
• Training
• Employee Discount
• Paid time off
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, participation in a 401k program that includes company match, and many other additional voluntary benefits including Pet Insurance.
• This position may be eligible to participate in a company incentive program.

Your role at Tumi:

As part of our Retail team, the Store Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

• Lead by example and have an ability to influence team members to complete job duties effectively.
• Delegate tasks clearly and effectively.
• Develop both short term and long-term strategies.
• Display a strong sense of initiative as well as time management and calendar planning skills.

People Development/Human Resources:

• Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
• Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
• Networking and Recruiting: Actively network on a consistent basis. Ensure that there is viable bench strength for all store positions. Establish a clear succession plan for management team.

Communication and Relationship Building:

• Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team.
• Demonstrate ethical conduct when completing job duties.
• Promote the organization’s goals and adapt flexibly to change.
• Ability to remain calm and deescalate situations.
• Collaborate effectively with peers and corporate partners.

Analysis and Decision Making, Problem Solving and Compliance:

• Operations and Compliance: Manage store schedule, timecards and payroll. Monitor shipments, transfers and price changes for accuracy. Plan, conduct, and organize store for inventory.
• Analysis, Decision Making and Problem Solving: Resolve difficult or complicated challenges while using good judgement, partnering when appropriate. Adhere to and hold team accountable to company policies and procedures. Analyze business results and make strong business acumen decisions on findings. Manage and coordinate the daily operations of the store.

Visual Merchandising and In Store Experience:

• Ensure the store follows the visual guidelines and directives.
• Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.

Qualifications:

• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
• Value a collaborative environment and have an openness to feedback.
• The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
• Have strong sales and client experience, preferably in the luxury market.
• Can demonstrate proven success in meeting sales goals and achieving KPI’s.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Have a strong sense of integrity and an ability to lead by example.
• Has strong time management skills.

About the Team

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.

What we value:

• INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
• PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
• CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

• Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
• Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
• Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
• Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
• Develop business relationships with field team to maximize coverage of shared targets.
• Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
• Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
• Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
• Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
• Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
• Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
• Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
• All other duties as assigned.
  
  

• Bachelor's degree from an accredited college or university OR equivalent experience
• 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
• Experience selling in the Cardiovascular space preferred
• Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
• Excellent communication & rapport building skills.
• Ability to articulate complex clinical data.
• Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
• Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
  
  

Right Traffic

At Right Traffic, our mission is simple but critical: we keep people safe. We are a leader in the traffic control industry, providing the essential services and advanced technology that protect work crews, motorists, and communities across the region. From major highway projects to local utility work, our team is the trusted partner that ensures every worksite is secure and every person gets home safely at the end of the day. We are looking for a driven sales professional who shares our commitment to safety and wants to make a tangible impact.

The Opportunity: Own Your Territory, Drive Our Growth

We are seeking a self-motivated and experienced Regional Sales Account Manager to join our dynamic team. This is your opportunity to take full ownership of a sales territory, building lasting relationships with key clients in the construction, utility, and municipal sectors. You will be the face of W.D. Wright (one of Right Traffic's entities), acting as a trusted safety and logistics partner to your clients. You will spend your time in the field, on job sites, and meeting with decision-makers—not behind a desk.

If you are a strategic "hunter" with a passion for consultative selling and a proven track record in a related industry, we want to talk to you.

Please note: This is a hands-on, individual contributor role focused on sales execution and territory growth, with no direct reports to yourself.

What You'll Do (Responsibilities):

• Develop and execute a strategic territory plan to identify new business opportunities and achieve ambitious growth targets.
• Serve as a trusted safety and logistics partner for our clients, from initial site walk and needs analysis to project completion.
• Proactively hunt for new business by prospecting, cold calling, and networking within the construction, engineering, and utility industries.
• Cultivate and deepen relationships with existing accounts, ensuring high levels of customer satisfaction and identifying opportunities for upselling and cross-selling our full suite of services.
• Become an expert on our services and technology, including MOT/TCP design, smart work zone solutions, and specialized equipment.
• Conduct compelling sales presentations and product demonstrations that articulate the value and safety benefits of our solutions.
• Prepare and present professional proposals, negotiate contracts, and successfully close new business.
• Collaborate with our operations team to ensure a seamless transition from sale to service delivery, guaranteeing client expectations are met and exceeded.
• Maintain an accurate and up-to-date sales pipeline in our CRM system and provide regular reports on sales activity and forecasts.

What You'll Bring (Qualifications):

Required:

• A minimum of 3-5 years of successful outside sales experience, preferably in a territory-based role.
• Demonstrated experience selling to the construction, utility, public works, or a related industrial sector.
• A verifiable track record of meeting and exceeding sales quotas as an individual contributor.
• The ability to operate with a high degree of autonomy and self-motivation; you are a natural self-starter who can manage your own schedule and pipeline effectively.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and credibility with everyone from a project foreman to a company executive.
• Comfortable and credible on active construction sites and in industrial environments.
• A valid driver’s license and a clean driving record.
• Proficiency with CRM software (e.g., Salesforce, HubSpot).

Preferred:

• Specific experience in the traffic control industry.
• Familiarity with reading construction plans or traffic control plans (TCPs).
• ATSSA or other relevant traffic safety certifications are a major plus.

Compensation & Benefits:

Why Join Right Traffic?

We are more than just a company; we are a team dedicated to a vital mission. We invest in our people, providing them with the training, tools, and support they need to succeed and grow. At Right Traffic, you will find:

• A Culture of Safety and Integrity: Our values are not just words on a wall; we live them every day on every job site.
• Opportunity for Growth: We are committed to professional development and provide clear pathways for career advancement within our growing organization.
• A Collaborative Team: You will work independently in your territory but will be supported by a strong operational team dedicated to delivering on the promises you make to your clients.
• The Chance to Make a Real Impact: The work you do will directly contribute to the safety of our communities and the success of critical infrastructure projects.

If you are ready to take control of your career and join a winning team with a purpose, apply today!

Right Traffic is an Equal Employment Opportunities Employer encouraging diversity in the workplace. All qualified applicants will be considered without regard to their nationality, ethnicity, gender, race, color, religion, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, genetic information, veterans, or military status.

Position: Manufacturing Customer Quality, Manager

Department: Manufacturing Quality

Reports To: Director, Manufacturing Quality

Salary Type: Exempt

Location: Philadelphia, PA

Make a greater impact at Bonduelle Americas!

Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US.

Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health.

Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet’s resources while providing healthy plant-based products to millions of consumers around the world.

Position Summary:

The Manufacturing Customer Quality Manager is responsible for leading customer quality performance within the manufacturing environment. This role serves as the primary interface between manufacturing sites and customers on quality-related matters, ensuring customer requirements are understood, implemented, and consistently met. The position drives customer complaint reduction, manages customer audits and scorecards, and leads corrective and preventive actions to protect customer trust and brand integrity.

Reporting to the Director, Manufacturing Quality the Manufacturing Customer Quality Manager owns the day to day customer rejections, customer complaints, consumer complaints, and the corrective action follow through for each of these processes.

Primary Responsibilities:

• Customer Quality Leadership
• Serve as the primary point of contact for customer quality issues related to manufacturing.
• Translate customer quality, food safety, and regulatory requirements into actionable manufacturing standards and practices.
• Advocate for the customer within manufacturing while balancing operational and business needs.
• Customer Complaints & Issue Resolution
• Lead investigation and resolution of customer complaints, including root cause analysis and corrective/preventive actions.
• Ensure timely, accurate, and professional responses to customers in alignment with agreed service level expectations.
• Analyze complaint trends and partner with operations and quality teams to drive systemic improvements leveraging AI and technology to identify trends quickly
• Customer Audits & Scorecards
• Lead preparation for and execution of customer audits at manufacturing facilities as it pertains to manufacturing quality (e.g. meeting customer specifications on quality parameters)
• Coordinate responses to audit findings, including corrective action plans and effectiveness verification as it pertains to manufacturing quality
• Own customer quality scorecards, performance metrics, and continuous improvement plans.
• Serves as the primary subject matter expert for regulatory requirements including, but not limited to: food safety, food defense, labeling, ingredients, formulations, allergens, standards of identity, nutrition, claims, net weight, processing, environmental, regulatory bodies (USDA and FDA), OSHA, EPA, ESG, and social responsibility.
• Manufacturing Quality Systems
• Partner with plant quality and operations teams to ensure robust execution of quality and food safety programs.
• Monitor adherence to customer specifications, process controls, and finished product quality customer requirements.
• Support change management activities, including new product introductions, formula changes, and process modifications.
• Work closely with Manufacturing, Supply Chain, Customer Service, Product Development, and Food Safety teams to align on customer expectations.
• Continuous Improvement & Risk Management
• Use data and KPIs to identify risks and opportunities impacting customer quality.
• Lead or support continuous improvement initiatives focused on defect reduction, right-first-time manufacturing, and customer satisfaction.
• Ensure lessons learned are shared across sites and embedded into standard practices.

Minimum Qualifications:

• BS Degree in Food Science, Quality, or related field.
• 5+ years of experience in quality, food safety, or manufacturing operations within food manufacturing or consumer packaged goods.
• Direct experience managing customer quality issues, audits, and complaint resolution.
• Experience working in a manufacturing environment required.
• HACCP or PCQI certification preferred.
• Strong knowledge of food safety and quality systems, including HACCP, GMPs, and GFSI standards.
• Experience with customer audits, scorecards, and performance management.
• Proven root cause analysis and corrective action expertise.
• Experience supporting major retail or QSR customers preferred

Additional Qualifications:

• Proficiency with standard computer applications (Google Workspace, Microsoft Suite).
• Strong written and verbal communication skills with the ability to influence across functions.
• Demonstrated ability to analyze complex regulatory information and translate it into actionable guidance.
• Proven capability to manage projects end-to-end and drive results in ambiguous or rapidly changing environments.
• Ability to educate, train, and “sell” compliance programs and continuous improvement initiatives to stakeholders.
• High learning agility and resilience in the face of setbacks or incomplete information.
• Strong conflict management and problem-solving skills grounded in data and process thinking.
• Willingness to flex schedule as business needs require.
• Ability to travel up to 30%.