Jobs in Ferndale, MI

We are looking for a full-time Store Help Desk Support Specialist to join the Store Support Team.

You will be an ideal candidate if you are confident in your ability to learn new tasks quickly and pay close attention to detail. You understand how to operate the POS registers. You lead by example and represent yourself positively and professionally. You can execute tasks successfully with minimal supervision, and you are friendly, outgoing, and communicate well with associates and customers.

Have flexible work schedules to cover our normal office hours, as well as the extended hours during November and December. This position will also be involved in the after-hours emergency line rotation.

POSITION RESPONSIBILITIES:

• Responds to telephone calls, emails, and other requests for support.
• Process shipping of POS equipment to stores.
• Coordinate problem resolution across internal departments.
• Basic knowledge of commonly used concepts, practices, and procedures within store operations.
• Relies on pre-established instructions and guidelines to perform the functions of the job.

KNOWLEDGE AND SKILLS PREFERRED:

• Minimum 1-2 years of retail store experience
• Excellent verbal communication skills
• Ability to think on your feet and solve problems quickly
• Organized and self-motivated
• Computer skills to easily navigate software products to reset passwords, MS Office, call tracking, and email.

BENEFITS

• Health, dental, and prescription coverage
• Life, STD, LTD Insurance
• Vacation and PTO days
• 401 (k) Savings plan
• Merchandise Discount

Trustpoint One is pleased to partner with a leading Michigan law firm in its search for a Labor and Employment Attorney. The Attorney will provide support and assistance to Partners attorneys during all phases of employment related litigation and traditional labor matters. The position has hybrid flexibility in the firm’s Detroit or Troy office.

POSITION RESPONSIBILITIES:

• Conduct thorough and high-quality legal research
• Assist with all areas of discovery including drafting discovery requests, responses to discovery requests, preparation of initial disclosures and witness preparation
• Prepare legal briefs and other pleadings
• Work with Partners to determine documents and information to produce, manner of production, and selection of vendors
• Draft responses to EEOC and MDCR charges
• Handle various aspects of employment related litigation, such as motion hearings, mediations and depositions
• Prepare trial materials
• Attend and assist at pretrial, trial, and post-trial proceedings

QUALIFICATIONS:

• Must be a graduate of an accredited law school
• Admitted to the Michigan State Bar, or eligible to promptly become admitted
• 3-6 years’ experience in employment related litigation and client counseling
• Excellent research and writing skills
• Good organizational and project management skills
• Experience in managing discovery
• Experience in taking and defending depositions
• Proficient in the use of on-line legal research services and legal resources available on the internet including Westlaw
• Excellent communication skills (both oral and written)
• Experience in traditional labor matters a plus

All candidates must be able to work on a computer screen for a sustained amount of time.

Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Qualified Labor and Employment Attorneys should submit a resume in Word format.

Global Quality Director – Warren, MI

Our client is seeking a Global Quality Director to lead quality strategy across operations. This role is responsible for ensuring compliance, driving continuous improvement, and aligning quality performance with customer and business expectations.

Why work here?

This organization offers a stable operating environment with a strong emphasis on operational excellence and continuous improvement. The company provides a competitive compensation and benefits package, along with opportunities for long-term growth and leadership impact within the organization.

Responsibilities:

The Global Quality Director is responsible for overseeing all aspects of operations quality, including:

• Leading and developing the quality organization
• Establishing and maintaining quality systems, policies, and procedures
• Ensuring compliance with internal standards and customer requirements
• Driving corrective and preventive actions
• Overseeing root cause analysis and problem-solving activities
• Monitoring key quality metrics and initiating improvement actions as required
• Supporting audits and customer interactions related to quality performance
• Partnering with internal customers to drive continuous improvement
• Other duties as assigned

Experience:

• Bachelor’s degree in Engineering, Quality, or a related technical discipline
• 5+ years of experience in quality leadership roles

If you are interested in learning more, please apply to this posting.

Kelly Services is recruiting an Inventory Management Specialist. The role will be in Detroit, MI.

Our customer, DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive Orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are crafted to advance patient care while delivering clinical and economic value to health care systems worldwide.

Commercial Operations and Strategic Enablement is the conduit between the business and the sales organization, enabling sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. The Sales Network Optimization team minimizes cost to serve while prioritizing customer service levels – allowing the fulfillment of current demand and enable new business.

For more information about the inventory, visit

For more information about the technology, visit Responsibilities

• Manage order fulfillment of exception-based orders coming from the field sales teams including close connection with Courier Service, receiving parties and internal clients
• Proactively solve backorders from our central Distribution Center in partnership with the field sales team to determine which ones need to be fulfilled by the Field Sales Location
• Manage warehouse inventory via close coordination with our central DC
• Perform in bound product verification and put away process for inventory products including, but not limited to the following: scanning inventory, completing inventory transfers in SAP, etc.
• Train and follow standard operation and quality procedures and work instructions
• Performing cycle count and inventory reconciliation activities
• Assists in regular inventory inspections and performs safety and quality audits
• Adherence to training requirements, and health and safety regulations
• Wear protective clothing and equipment as required
• Implement schedule / policies / and group guidelines
• Lead projects as required
• Flexible to other tasks as priorities shift
• Responsible for GDP (Good documentation practices)

Qualifications:

Education:

• Minimum High School and/or equivalent degree
• Bachelor's Degree (a plus, but not required)

Experience and Skills:

Required:

• 2-4 years of relevant work experience
• Inventory / Warehouse Management Software experience
• Experience preferred within any of the following areas: distribution, manufacturing, logistics, supply chain, customer service
• Demonstrated initiative, creativity, assertiveness, and proactive communication
• MS Office Suite proficiency preferred, including (Word, Excel, PowerPoint, and Outlook) Knowledge of Warehouse Management Systems
• Strong Communication skills
• Strong computer skills and ability to utilize specialized software and customized programs to meet business needs
• Flexibility to work a staggered work schedule covering Monday thru Sunday shifts
• Willingness to accommodate changes in the schedule including working in other shifts as per operational needs is required (late or early start)
• Knowledge of Good Manufacturing Practices (GMP) or Good Practices (GxP)

Additional Information:

Kelly Services is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.