Jobs in Emeryville

$60-$65 per hour

Hybrid 3 days in Fremont, CA

full benefits, PTO, etc

Capacity Management and Operations is a new team supporting multiple internal Client organizations. We manage their Capacity Management process, improving it where necessary, and provide operational support for the work pipeline. Our engineers help resolve capacity regression cases which save the Client millions in data center running costs per year. We also enable the most cutting edge work by aligning the demand and supply for critical infrastructure.

Quick learning is the most critical part of this job. Each internal Client org is different, most of them are using custom tools and have different needs. The ideal candidate will have a solid background in cross-functional capacity management or operations, but must be open to navigate a steep learning curve. Experience with automation, scripting and coding will be a great asset. Good communication is a must.

Key tasks

• Maintain consistent communication with key stakeholders in each Client org to manage their current and future needs
• Act as the owner of and actively develop the Capacity Management framework
• Collaborate cross-functionally on a daily basis with stakeholders from multiple Client orgs
• Support engineers in implementing the framework for each specific Client org case
• Support the Client orgs in capacity planning and building their capacity monitoring processes
• Act as a SPOC for non-standard requests related to Capacity Management and Operations service
• Report on team's performance

Qualifications / requirements

• 3+ years of experience in Technical Project/Program Management
• Good understanding of capacity planning and monitoring
• Expert communication skills in English - both spoken and written - including being proactive about communication with team members and beyond the team
• Ability to work in a highly dynamic, large-scale environment
• Willingness to learn and the desire to gain knowledge and skills to constantly improve qualifications
• Some extent of flexibility to participate in oncall rotation and oncall handover meetings

THE PROMISES WE MAKE:

Pay range is $60-$65 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

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Our client is seeking a skilled Information Security & Compliance Specialist to design, implement, and maintain IT security frameworks with a focus on ISO 27001 standards. The ideal candidate will bring a depth of experience in compliance, security frameworks, and IT best practices, working closely with Managed Service Providers (MSPs) and internal stakeholders to ensure a robust security posture.

**This is a contract opportunity located in South San Francisco**

Key Responsibilities:

• Develop and implement IT security frameworks in alignment with ISO 27001 information security standards.
• Conduct internal audits of current IT procedures to identify vulnerabilities and recommend enhancements following best practices in security management.
• Collaborate with IT Managed Service Providers (MSPs) to support and execute compliance roadmaps and ensure timely achievement of security goals.
• Establish and enforce user account setup, access policies, and Single Sign-On (SSO) integrations.
• Utilize security tools such as Crowdstrike, JumpCloud, and SSO applications to manage system security, access, and endpoint protection.
• Maintain documentation related to compliance, audits, and security controls.
• Keep up to date with industry trends and regulatory changes impacting information security and compliance.

Qualifications:

• Proven experience implementing IT frameworks that comply with ISO 27001 or similar information security standards.
• Demonstrated expertise in IT compliance, security frameworks, and internal/external audit processes.
• Experience working with MSPs and coordinating third-party IT/security initiatives.
• Hands-on familiarity with Crowdstrike, JumpCloud, SSO implementations, and policy management for user security.
• Strong communication and project management skills.
• Relevant certifications preferred (e.g., ISO 27001 Lead Implementer/Auditor, CISA, CISSP).

Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Hello Everyone,

Greetings!

Job opportunity for Senior Data Analyst with a Music Company. I 'll include the description below for your review- If you feel interested feel free to a apply.

Job Title: Senior Data Analyst

Location: San Francisco, CA(Hybrid)

Duration: 6-12 Months(Possible Extensions)

Pay $70 per hr on w2.

Role Overview

We are looking for a Senior Data Analyst with a strong investment banking background and experience in M&A modeling. This role will support financial analysis, deal evaluation, and strategic decision-making through data-driven insights.

Key Responsibilities

• Build and maintain financial and M&A models.
• Support potential mergers and acquisitions analysis.
• Evaluate CIMs (Confidential Information Memorandums).
• Develop high-quality presentations and reporting for stakeholders.
• Perform data-driven financial analysis to support strategic initiatives.

Required Skills & Experience

• Investment banking experience.
• Experience in potential M&A modeling.
• Strong PowerPoint and Excel skills.
• Experience evaluating CIMs.

Our client, a highly regarded private equity and investment management firm based in San Francisco, is seeking a polished and proactive Administrative Assistant / Office Manager to support senior leadership and oversee daily office operations. This role is ideal for a detail-oriented professional who thrives in a fast-paced, high-performance financial environment and enjoys balancing executive support with operational oversight. The Administrative Assistant / Office Manager will serve as the face of the San Francisco office while providing high-level administrative support to investment professionals and firm leadership.

**Please note this is a onsite, temp-to-perm in San Francisco, CA. Pay will be $85k/yr.**

Key Responsibilities:

• Manage complex calendars, meeting coordination, and travel arrangements for senior leadership
• Prepare and edit correspondence, reports, presentations, and investment materials
• Coordinate internal and external meetings, including investor and board meetings
• Handle confidential information with discretion and professionalism
• Process expense reports and assist with invoice tracking and approvals
• Oversee daily office operations to ensure an organized, professional, and efficient environment
• Serve as the primary point of contact for vendors, building management, and service providers
• Manage office supply inventory, equipment, and facilities maintenance
• Coordinate office events, team offsites, and client hospitality
• Assist with onboarding logistics for new hires (workspace setup, supplies, access, etc.)
• Greet investors, portfolio company executives, and external partners
• Maintain conference rooms and ensure meetings run smoothly
• Support preparation of materials for fundraising and investor communications

Qualifications

• 3–7+ years of experience in an administrative or office management role, preferably within private equity, investment banking, asset management, or professional services
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities in a deadline-driven environment
• Professional demeanor with strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
• High level of discretion and integrity

Please submit your resume for consideration

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We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. California applicants, please view our Privacy Notice here:

• Develops and oversees the global regulatory strategy for projects in assigned TA, in conjunction with and under the leadership of the SVP, Global Regulatory Affairs.
• Leads the Global Regulatory Project Team meetings in collaboration with Regulatory Project Management when being the Global Regulatory Lead on a project.
• Oversee the preparation of regulatory documentation (meeting request/briefing books) in support of interactions with a Health Authority and provide guidance to their team.
• Overseas/leads the preparation and the critical review of submission documents to ensure compliance with regulatory requirements.
• Contributes to and reviews responses to global Health Authority questions to ensure appropriate, consistent, and complete responses, ensuring their alignment with global development strategy.
• Provide global regulatory advice through the product life cycle by representing the regulatory function in the Program Team when being the Global Regulatory Lead on a project.
• In partnership with Regulatory Project Management, Regulatory Labelling and Regulatory CMC, oversees the development of content and format for regulatory submissions and related variations/amendments internationally in assigned TA.
• Actively participates in Health Authority meetings.
• Clearly articulate regulatory challenges/risks, identify potential solutions, and make a recommendation(s) on a path forward to Program Teams and Senior Management.
• Responsible for maintaining a working knowledge of regulatory requirements and guidelines and for communicating regulatory changes to Program Teams.
• Effectively manages direct report(s) and provide mentorship to junior professionals.

• Bachelor's or Master's degree in biological or life sciences or related scientific discipline, pharmacy or medicine (or international equivalent); an advanced degree is desirable.
• A minimum of 15 years in the pharmaceutical industry with a minimum of 12 years in Global Regulatory Affairs, experience with major Health Authorities (US FDA, Health Canada, and EMA) is mandatory.
• Strong understanding of US FDA, EU and international pharmaceutical guidance, regulations, drug development process, and industry standard practices.
• Experience with major regulatory submissions (e.g. New Drug Applications (NDA/NDS/MAA), Pediatric Investigation Plans (PIP) and Orphan Drug Designation (ODD) activities) is highly preferred.
• Experience in all phases of development and post marketing activities is highly preferred.

About the Opportunity: A fast-growing leader in consumer electronics sensory technologies (acoustics, haptics, vibration motors, micro actuators, and precision components) is rapidly expanding its motors and robotics team in the Bay Area. This high-impact role supports major global smartphone, wearable, and laptop OEMs, driving next-generation small motor systems and related modules from concept through high-volume mass production.

Green card or Citizenship required

Key Responsibilities:

• Own and lead cross-functional program execution for micro-motors, vibration/haptics actuators, gearboxes, small robotics modules, and cooling systems (fans/blowers) from early design through NPI, prototyping, qualification, and ramp to full production.
• Serve as the primary voice of the customer: collaborate closely with high-level clients (decision-makers at top-tier OEMs), manage build schedules/milestones, mitigate risks, resolve interdependencies, and handle commercial topics (quotes, POs, invoices, pricing/delivery).
• Coordinate global cross-functional teams (engineering, manufacturing, quality, supply chain) and work directly with engineering/factory teams to ensure on-time delivery and quality targets.
• Identify and drive program priorities, even when not fully defined; take full ownership of project success without requiring direct authority.
• Support customer visits to manufacturing sites and be available outside regular hours as needed.

Required Qualifications:

• Bachelor's degree (Engineering, Supply Chain, or related field) or equivalent experience.
• 3–5+ years of program/project management experience (5–10 years preferred for senior fits).
• Proven track record driving hardware/product development lifecycles in high-volume consumer electronics or related industries (smartphones, wearables, laptops, tablets, robotics/small actuators).
• Strong understanding of NPI cycles, supply chain operations, and cross-functional team leadership.
• Experience with Hardware, not software

About the Company

Pegasus Solar is the fastest growing provider of proprietary solar mounting hardware and project design software in the United States. In 2025, we manufactured and shipped more than 40 million parts, with a Pegasus system installed once per minute. We are a tight knit, high impact team driven to accelerate the widespread deployment of solar by making it simpler, faster, and better. Founded in 2012, Pegasus partners with installers to design and engineer products that improve installation efficiency and long-term reliability. With over 130 patents issued and pending and over half a million solar projects installed using Pegasus, we continue to set the standard for innovation and reliability in solar. Our purpose is Accelerating Solar Deployment. If you are passionate about clean energy, innovation, and scaling world class hardware, this is where you will make an impact.

About the Role

As a Global Procurement & Trade Manager, you will own supplier procurement, purchase execution, and manage international trade operations across Pegasus's global supply chain. This role is responsible for issuing purchase orders, coordinating inbound and outbound logistics, and facilitating import/export customs compliance for shipments into the United States and other international markets. You will work closely with Pegasus manufacturing and sourcing, our logistics partners, finance, planning/forecasting, and the sales operations to ensure material availability, optimize cost control, and ensure compliant global movement of goods. The Global Procurement & Trade Manager will report directly to the Head of Manufacturing & Supply Chain and will support the Director of Business Intelligence.

Responsibilities

• Procurement & Supplier Management
• Own end-to-end procurement execution with domestic and international suppliers.
• Plan, issue and manage purchase orders aligned to approved demand plan.
• Support domestic and international strategic supplier selection.
• Monitor and track supply chain pricing, sourcing lead times, MOQs and contractual sourcing terms, indexed with prevailing material, labor costs, logistics, FOREX and import duties.
• Work closely with Manufacturing & Sourcing to build strong supply chain partnerships, ensuring timely capacity development, consistent product quality, risk mitigation, and best value landed COGs.
• Work closely with Quality to execute timely supply chain audits.

• Import / Export & Trade Compliance
• Own all import and export operations for Pegasus globally.
• Work closely with Pegasus customs brokers to manage customs clearance for imports into the United States and other countries.
• Ensure compliance with international trade regulations, tariffs, duties, and documentation requirements.
• Coordinate with freight forwarders, customs brokers, and logistics providers.
• Maintain accurate HTS codes, country of origin data, and trade documentation.

• Logistics & Inventory Execution
• Oversee inbound and outbound international logistics execution.
• Coordinate shipment timing with suppliers, warehouses, and 3PL partners.
• Manage quarterly inventory counts and reconciliation at Pegasus' headquarter warehouse and multiple 3PLs.
• Ensure accurate inventory receipts and ERP transactions.

• Cross-Functional Collaboration
• Partner closely with Pegasus demand planning and forecasting.
• Collaborate with operations, finance, and leadership.

Qualifications

• Bachelor's degree in Supply Chain Management, Business Operations, Engineering, or equivalent Supply Chain Professional certification.
• 10+ years of working experience.
• 5+ years working in procurement, global trade, and supply chain operations.

Required Skills

• Strong working proficiency with ERP systems such as SAP or Oracle Netsuite.
• Advanced Excel and data analysis experience.
• Global procurement and supply chain management experience.
• Experience in planning and procurement for in-house assembly and packout.
• Possesses strong analytical and data driven decision-making skills.
• Ability to communicate clearly both written and verbally.

Preferred Skills

• Sales, Inventory, and Operations Planning experience highly desired.
• Hardware or durable goods manufacturing experience.
• Experience in high growth or scaling companies.
• Fluency in Mandarin and Spanish.

Pay range and compensation package

Work location – While the position can largely be remote, it is expected that the Global Procurement & Trade Manager will be onsite a few days each month for team collaboration and to coordinate inventory count validation. Travel – The position will require periodic travel to interface with supply chain partners and to attend trade shows.

Equal Opportunity Statement

Pegasus Solar is committed to diversity and inclusivity in the workplace.

Company Overview

We are a diverse team of technicians, engineers, designers, and professionals united by a passion for craftsmanship, innovation, and exceptional customer experiences. Our work blends modern technology with timeless design principles, celebrating vehicles not just as modes of transportation but as meaningful, high‐quality creations.

Our mission is to keep iconic automotive experiences alive through thoughtful modernization, precision engineering, and a commitment to excellence. We believe in creating a workplace where every team member finds purpose-whether through the satisfaction of delivering a finely crafted product or through the inclusive, collaborative culture we foster. If you share our dedication to quality, integrity, and continuous improvement, we'd love to meet you.

Position Summary

We are seeking a Customer Success Manager to oversee the post‐sale customer experience and serve as a trusted point of contact for vehicle owners. This role involves managing delivery logistics, ongoing service coordination, customer communication, and the development of service processes and partner networks.

This is an opportunity to shape and implement the entire post‐sales experience for a growing organization.

Essential Duties and Responsibilities

• Serve as the primary contact for customers regarding deliveries, scheduled maintenance, and unexpected service issues
• Coordinate service resolutions with internal teams, external service partners, and dealer networks
• Oversee the full delivery process, including preparation, shipping, documentation, and ownership transfer
• Define and implement best‐in‐class post‐sales experience workflows
• Build and maintain the systems, tools, and processes needed for efficient customer support (CRM, communication platforms, scheduling tools, etc.)
• Develop relationships with professional service partners in key markets
• Hire, train, and lead a customer support team as the organization grows

Minimum Qualifications

• 5+ years of experience managing customer experience, preferably within premium or high‐end consumer products
• Experience overseeing third‐party service networks
• Strong project management, organizational, and leadership abilities
• Comfortable with ambiguity and capable of solving new, undefined challenges
• Strong judgment, decision‐making ability, and attention to detail
• Excellent written and verbal communication skills
• Positive attitude, structured approach to work, and a sense of humor

Desired Skills

• Experience in the automotive industry or related fields
• Enthusiasm for restoration, customization, or vehicle craftsmanship
• Basic understanding of maintenance workflows and how service facilities operate

Operations Manager

Location: Richmond, CA

Compensation: Competitive base + 20% Bonus Potential

Benefits: 401(k) with matching, health/dental/vision insurance, paid time off, professional development reimbursement

About the Role

As the Operations , you'll take ownership of the operations, facility and team of a fast-growing business within one of the leading names in custom cushions, upholstery, and mattresses. is a vertically integrated e-commerce manufacturer serving both consumers and commercial clients nationwide.

You'll work directly with our company president and operations staff to grow the business with clear ownership, autonomy, and impact.

Seeking an experienced, detail oriented, professional to manage all production operations and personnel at our ~20,000sf manufacturing facility. Significant experience managing a team in a production environment is required.

The ideal candidate will have strong experience in custom-manufactured products rather than assembly/line production environments, and will have strong leadership skills, excellent organizational abilities, and a passion for continuous improvement.

Significant growth opportunities available for increasing responsibility. This position reports to the owner/President of the company with significant opportunity for personal development and mentorship.

Why This Role Is Exciting

Ownership:

The Operations Manager will own daily production operations, ensuring workers adhere to company rules and meet efficiency and accuracy goals, while maintaining a safe working environment.

You'll own production team management and day-to-day fulfillment and the warehouse for all elements of the business—including foam cutting, finishing, packing and shipping. You'll ensure our high standards of production quality and on-time delivery are met, and lead us to new standards of excellence. You will also be measured on total cost of production, helping to improve the overall efficiency of our operations.

Collaboration:

You'll work directly for our President and owner, and collaborate with company leaders as a member of the senior management team.

Impact:

This is a pivotal role—your performance directly shapes and enables FoamOrder's growth trajectory. Operations is an area that needs reinforcement at our company, and can help unlock significant growth potential by implementing new technologies and processes and helping us grow our team, facilities, and overall operations.

Relationship Building:

You're exceptional at building rapport, earning trust, and cultivating lasting relationships with your production team, and your peers in other functions. Your ability to connect and lead production employees, as well as to lead them to more compensation, responsibility and maximizing their potential will be instrumental in their success.

Career Growth:

If you've ever wanted to run your own business or move into a CEO-track role, this position gives you that experience in a real, profitable company—with guidance from an accomplished President/Owner who scaled multiple tech startups before acquiring and modernizing FoamOrder.

Rewards:

This role includes competitive base compensation as well as significant bonus potential for hitting key performance metrics, including on-time delivery, error rate, and total cost of production - your earnings will grow directly with your success.

What You'll Do

Lead a Team to Increasing Performance and Success

• Lead and manage a team of production staff, providing training, guidance, and support.
• Implement and enforce production rules, policies, and procedures.
• Understand and employ progressive discipline when needed.
• Ensure all workers know their priorities and key tasks.
• Recruit, hire, and onboard new production staff.
• Train new team members and conduct ongoing training to develop skills.
• Conduct employee performance and compensation reviews.
• Know how to do every job in the warehouse, to be able to train new employees and to fill in as necessary
• Foster a positive team culture and promote job ownership.

Production/Order Fulfillment Management

• Manage daily production schedule and order scheduling
• Meet production goals, both efficiency and throughput
• Ensure the production and warehouse areas are clean, organized, and safe at all times.
• Conduct monthly OSHA/Safety training and maintain compliance logs.
• Optimize production shifts and schedules to maximize productivity and efficiency.
• Implement and maintain a culture of continuous improvement.

Performance Metrics you will champion/lead/drive:

• Safety compliance and results
• On-time order rate
• Order accuracy rate
• Total cost of production (labor plus materials/revenue)
• Establish and track team goals and bonus structures.
• As metrics and goals are achieved, develop new, appropriate, and fair metrics and goals.
• Work with the management team to identify and implement process improvements to enhance efficiency and reduce costs.

Strategic Projects

• Drive implementation of new, modern production management software and other technology to increase efficiency and performance

What Makes You a Strong Fit

• Strong experience in custom manufacturing
• Minimum 7+ years in a manufacturing management role preferred, ideally with custom-build product lineup vs. assembly production process.
• Undergraduate degree, ideally in an engineering/production/supply-chain or related field
• Proven success leading a team in a custom-production environment.
• Excellent leadership, communication, and interpersonal skills
• Ability to train and motivate team members
• Experience with best-practice safety programs and regulations
• Strong understanding of production operations and best practices, and able to bring those principles to our environment and implement them (5S, Kaizen, Lean, etc.)
• Strong organizational and time management skills
• Ability to solve problems and make decisions
• Familiarity with production management systems
• Desire for growth into a senior management role at a growing small company

Benefits & Perks

• Competitve Compensation including base salary and bonus plan
• 401(k) matching
• Comprehensive health, dental, and vision insurance
• Paid time off
• Career development support: The company actively encourages and covers attendance at workshops, and career-based learning programs for top performers

About

is a leading e-commerce manufacturer of custom foam products—including cushions, mattresses, organic latex bedding, and more. Headquartered in Richmond, CA, we manufacture all products in-house and ship nationwide.

The company is led by Mike Handelsman, a Harvard MBA and former executive at several high-growth technology companies, and ex-consultant at McKinsey, and brand leader at Procter & Gamble. FoamOrder combines modern e-commerce strategy with American manufacturing excellence to serve both retail and commercial clients.

Ready to take ownership of a fast-growing business?

BEGIN HERE: Apply now through our online form:

About Veer

Each year, roughly 10% of an employer's workforce experiences a significant personal event that requires a leave of absence. Once thought of as a compliance risk, leave is now recognized by leading employers as a critical moment in the employee journey.

At Veer, we believe every employee deserves the time and support needed to thrive. We work with HR leaders at leading enterprise employers to transform the leave experience—moving beyond the \"DMV-like\" processes of forms, wait times, and confusion. Our digital and mobile platform guides employees from leave planning through return to work, ensuring a smooth, supportive transition.

The results speak for themselves: higher employee satisfaction, stronger operational effectiveness, and greater business continuity. Today, we're reinventing a $10+ billion industry. Tomorrow, we aspire to help make paid leave a universal human right. We're building Veer for the long term—with the shared commitment of our investors, customers, and partners—and we're doing so as a team grounded in empathy, curiosity, and impact.

About the Role

We're seeking a Senior Implementations Manager to own the end-to-end deployment of our leave experience software platform for enterprise customers. This is a critical role at the intersection of customer success, product, and engineering—you'll be the quarterback ensuring complex implementations are delivered successfully for some of the world's most innovative and admired employers.

You'll be the primary point of contact for large enterprise customers during implementation, managing multiple stakeholders across employee benefits, HR, IT, and legal teams. Given our early stage, you'll work closely with engineering on assigned implementations, translating customer requirements into technical specifications while maintaining project momentum.

As we build toward a truly scalable platform, you'll be instrumental in identifying where AI and automation can replace manual work—we're looking for someone who sees AI as a tool to 10x their impact, not a threat.

Our Implementation Managers are the face of Veer in many ways. They set the tone for the customer relationship and overall success of the product and must provide confident leadership throughout the process.

What you'll do

Project management/leadership

• Serve as day-to-day contact and project manager for enterprise implementations, coordinating across multiple customer stakeholders and internal teams.
• Develop and manage detailed project plans in collaboration with customers and engineering, ensuring on-time delivery.
• Lead implementation kickoff meetings, serving as a change management guide to establish clear goals, set expectations on scope, timeline, responsibilities, and effectively frame the value proposition to drive user adoption.
• Manage multiple active implementations and projects spanning a variety of use-cases, complexity, and customer team size
• Keep key customer stakeholders informed of major milestones, risks, and decisions. Proactively communicate delays or challenges, managing expectations, and aligning on mitigation plans.
• Act as a strategic consultant, guiding customers to the best solutions within the defined project scope to ensure their core business needs are met without compromising delivery milestones.
• Navigate complex organizational structures at large employers, building relationships with leave of absence and disability program managers, IT teams, legal counsel, and executive sponsors.

Leave program expertise

• Demonstrate deep understanding of leave of absence and disability programs—including FMLA, state leave laws (CA, NY, WA, etc.), STD/LTD, and employer-specific policies.
• Gather and document customer requirements, translating customer-specific leave policies and business rules into clear specifications for design and engineering teams.
• Advise customers on best practices for leave experience design and product set-up and configuration.
• Stay up to date on federal, state, and local leave law changes and industry trends, proactively advising customers and internal product teams on potential impacts and necessary product adaptations.

Product configuration & design

• Partner with design team to create mockups and prototypes that reflect the customer's desired employee and administrator experience.
• Lead customer review sessions to refine the product experience and gather feedback that drives product improvements and customer success.
• Balance customer customization requests with product scalability considerations.

Technical coordination

• Work with engineering on product integrations with HRIS systems, benefits administration systems, and third-party administrators.
• Work with product management on customer requests for new features.
• Collaborate with product and engineering teams to identify implementation steps that can be automated or enhanced with AI, building toward a more scalable platform.
• Develop customer UAT test cases and facilitate UAT prior to launch.
• Troubleshoot implementation issues and serve as liaison between customers and technical teams.

Customer enablement

• Design and execute a structured customer communications and enablement playbook to ensure the successful transition from the customer's current state to the post launch future state.
• Create and deliver tailored enablement content.
• Support internal champions at the customer organization to stimulate adoption.
• Host live training sessions or webinars for customer teams and users.
• Formalize the handoff to Customer Success by partnering to create a comprehensive \"Success Plan\" that outlines the customer's business goals, key stakeholders, unique configurations, and potential areas for future growth.

In your first year, you'll:

• Successfully lead 3-5 enterprise implementations from kickoff to launch
• Identify and implement AI-driven automation opportunities that reduce implementation time by 20%+ (e.g., automated requirement gathering, documentation generation, testing scripts, customer communication)
• Build repeatable processes and documentation that reduce engineering dependency over time
• Become a trusted advisor to customer stakeholders on leave program strategy
• Identify product gaps and advocate for improvements based on customer feedback
• Help us scale the implementation function by mentoring future team members

What we are looking for (required)

• 5+ years of experience in enterprise software implementation, project management, or a customer-facing advisory/consulting role in a fast-paced B2B SaaS company
• Enthusiastic about leveraging AI tools to automate repetitive work, scale implementations, and enhance the customer experience. You're constantly asking \"how can we do this faster/better with AI?\" rather than defaulting to manual processes.
• Strong understanding of employee leave and disability policies and programs (STD/LTD, FMLA, state disability, parental and family leave, etc.) and the HR/benefits landscape
• Proven ability to manage and strategically consult on complex, multi-stakeholder enterprise projects with competing priorities
• Excellent communication skills—you can translate between technical and non-technical audiences, effectively advising and influencing senior business stakeholders
• Comfortable working in ambiguous, fast-moving environments where you'll need to build processes from scratch
• Technical aptitude and ability to work closely with engineering teams on integrations and product configuration

Bonus skills

• Direct experience with leave administration, benefits program management, or HRIS implementations
• Familiarity with third-party administrators like Sedgwick, Lincoln, or MetLife
• Experience at an early-stage software company during rapid scaling
• Background in HR technology, specifically absence management, case management, or workflow automation platforms

Why join Veer?

• Meaningful Impact: Transform how millions of employees experience one of the most critical moments in their working lives
• Customer Quality: Work with blue-chip enterprise customers who are committed to improving their leave programs
• Early Team Member: Join at an inflection point—help build the implementation playbook and team as we scale
• Cross-Functional Exposure: Work directly with founders, product, engineering, and design on every implementation
• Ownership: This isn't a handoff role—you'll own implementations from contract signing through go-live and beyond

This is a full-time salaried, exempt position. Compensation ranges from $110,000-$195,000 and is based on your experience and legal state of residence.