Jobs in Edgewood, KY

553 positions found — Page 39

Human Resources Generalist (2026-3216)
🏢 Prolink
Salary not disclosed
Cincinnati, Ohio 1 week ago

COMPANY PROFILE

Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family — our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.

JOB SUMMARY

The HR Generalist provides support to the Human Resources team by managing core HR processes and ensuring a seamless employee experience. This role is responsible for handling unemployment and workers' compensation claims, processing employee lifecycle transactions, maintaining accurate HR records, and serving as the first point of contact for general HR and benefits inquiries. The HR Generalist plays a key role in ensuring data integrity within the HRIS, supporting compliance initiatives, and assisting with various HR projects and programs. This position requires strong attention to detail, excellent communication skills, and the ability to balance multiple priorities in a fast paced environment.

RESPONSIBILITIES

● Administer unemployment claims and workers' compensation cases, ensuring deadlines and compliance requirements are met

● Coordinate subpoena and employee records request submissions, maintaining confidentiality and accuracy

● Serve as the first point of contact for HR and benefits-related questions, escalating complex matters as appropriate

● Manage the HR ticketing system, tracking and resolving requests in a timely manner

● Process employee lifecycle changes in the HRIS (hires, job changes, terminations) while ensuring data integrity

● Partner with payroll to confirm accuracy of employee changes and deductions

● Maintain employee files and support audits to ensure compliance with HR regulations

● Assist with benefits administration, including enrollment, eligibility updates, and employee communications

● Contribute to HR projects and initiatives such as wellness programs, engagement campaigns, retention and compliance training

● Help to enforce and administer all company policies and procedures

● Prepare ad hoc reports and manage HR reporting requirements

● Support candidates and new hires through the onboarding and orientation process

● Develop partnerships across the organization to serve as a consultant and deliver value-added service

● Perform additional HR tasks as assigned

REQUIREMENTS

● 2–4 years of HR experience in a coordinator, generalist, or administrative capacity

● Familiarity with HRIS systems and employee lifecycle processes

● Knowledge of HR compliance requirements (e.g., unemployment, workers' comp, records management)

● Strong organizational and customer service skills with attention to detail

● Proficiency with Microsoft Office Suite

● Excellent spelling, grammar, proofreading, communication, business writing, telephone, interpersonal, and customer service skills

● Able to maintain strict confidentiality in dealing with sensitive employment information and issues

● Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment

● Able to use a variety of business or technical programs to complete tasks

● High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values

PREFERENCES

Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.

Not Specified
Delivery Executive
Salary not disclosed
Cincinnati, Ohio 1 week ago

Technical Delivery Executive

Position Overview

As a Technical Delivery Executive at Encore Talent Solutions, you will focus on full lifecycle recruiting for highly specialized technical roles within software engineering, data engineering, cloud, and modern application development environments.

This role is ideal for a recruiter with strong technical acumen who enjoys digging into engineering skill sets, understanding technical project requirements, and delivering high-quality candidates in fast-paced client environments.

You will partner closely with Account Executives and hiring managers to identify, assess, and place top technical talent in contract, contract-to-hire, and direct placement opportunities.

Key Responsibilities

Technical Sourcing & Talent Pipeline Development

  • Source and engage technical professionals across software engineering and data-focused roles, including:
  • Backend, Frontend, and Full Stack Engineers
  • Data Engineers
  • DevOps & Cloud Engineers
  • QA Automation Engineers
  • Application Support & Infrastructure Engineers
  • Develop advanced Boolean searches across LinkedIn, job boards, and technical platforms.
  • Build and maintain active pipelines of engineering talent aligned to current and anticipated client needs.
  • Proactively identify passive candidates within competitive technical markets.

Technical Screening & Candidate Evaluation

  • Conduct detailed phone screens to evaluate:
  • Programming language proficiency (e.g., Java, .NET, Python, JavaScript frameworks)
  • Cloud platform experience (AWS, Azure, GCP)
  • Database technologies (SQL, NoSQL, Snowflake, etc.)
  • DevOps tools and CI/CD pipelines
  • Agile/Scrum experience and team collaboration
  • Assess both technical competencies and cultural alignment.
  • Accurately document candidate qualifications and feedback within the Applicant Tracking System (ATS).

Delivery & Process Management

  • Submit qualified candidates to job requirements with clear, detailed write-ups.
  • Coordinate interview scheduling and manage communication between candidates and clients.
  • Maintain consistent follow-up throughout the recruitment lifecycle.
  • Support offers negotiations and onboarding coordination.
  • Ensure a high-quality candidate experience from initial outreach through placement.

Market & Technical Awareness

  • Stay informed on evolving technological trends within:
  • Application development
  • Cloud migration
  • Data platform modernization
  • Automation and DevOps practices
  • Continuously expand knowledge of technical terminology and emerging tools to improve screening effectiveness.

Required Qualifications

  • 3–5 years of full lifecycle Information Technology recruitment experience.
  • Demonstrated experience recruiting for software engineering, data engineering, or infrastructure roles.
  • Working knowledge of modern technology stacks and development environments.
  • Ability to interpret technical job descriptions and translate them into effective sourcing strategies.
  • Strong verbal and written communication skills with a professional phone presence.
  • Highly organized with the ability to manage multiple technical searches simultaneously.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Strong attention to detail and commitment to quality.

Preferred Qualifications

  • Experience within a staffing or consulting environment.
  • Exposure to enterprise-level or product-based technology teams.
  • Bachelor's degree in communications, Business, Information Systems, or related field.

Core Competencies

  • Technical curiosity and learning agility
  • Strategic sourcing capability
  • Relationship-building skills
  • Accountability and follow-through
  • Adaptability in changing technical markets
  • Strong customer service mindset

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
Not Specified
Customer Service Representative
Salary not disclosed
Cincinnati, Ohio 1 week ago

Role Type: Temp to Full Time

Job Location : Blue Ash , OH

Compensation: $20/hr

Position Overview

As a Customer Service Representative, you will support inbound customer inquiries and resolve issues by delivering world-class customer service. The team seeks individuals who are passionate about providing exceptional customer experiences, committed to their work, and motivated to make a positive impact while solving complex customer concerns.

Key Responsibilities

  • Manage customer escalations and complaints in accordance with company policies and professional standards.
  • Handle inbound calls and complete outbound follow-ups (callbacks, responses, etc.) to maintain service levels and queue performance.
  • Demonstrate strong negotiation, problem-solving, and conflict resolution skills while resolving issues within assigned authority; escalate when necessary.
  • Act as the voice of the customer by proactively identifying root causes of escalations and recommending improvements.
  • Share insights with team members to reduce repeat issues and improve service quality.
  • Accurately capture and maintain customer contact information within internal systems.
  • Follow established escalation and complaint procedures to ensure proper tracking and communication.
  • Utilize internal tools to provide accurate information and identify knowledge gaps or outdated procedures.

Ideal Candidate Profile

You demonstrate ownership of customer issues and work proactively with internal business units, partners, and vendors to drive timely resolution. You can identify underlying causes of complaints, analyze trends, and recommend process improvements to enhance products and customer experience.

Qualifications

Required:

  • High school diploma or equivalent
  • Minimum 2 years of customer service and/or contact center experience
  • Experience de-escalating dissatisfied customers with patience and empathy
  • Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel

Preferred:

  • Bachelor's degree
  • Experience with financial products or technology
  • Proven ability to work collaboratively in a fast-paced, customer-focused environment
Not Specified
Facilities Engineer
Salary not disclosed
Cincinnati, Ohio 1 week ago

About PPG

Precision Products Group (PPG) is a growing global leader in converting niche engineered materials for electrical, aerospace & defense, medical, and industrial markets. As a result of growth, we are introducing a new Sourcing & Procurement Manager role to strengthen and scale our operations across the enterprise. Precision Products Group operates across multiple company divisions and brands, which include Cindus Corporation, Paramount Tube, Breyden Products, Saylor Technical Products, and Euclid Medical.

Role Overview

We are seeking a versatile and detail-oriented Facilities Engineer to oversee the technical integrity and operational efficiency of five unique facilities. This is a critical role responsible for moving our maintenance strategy from reactive to proactive. You will be the technical lead for diverse systems ranging from heavy steam and hydraulics to precision PLCs and mechanical drive trains.

As a direct report to the COO, you will have the autonomy to specify and implement a new CMMS (Computerized Maintenance Management System) and build a robust Preventative Maintenance (PM) program from the ground up.

Key Responsibilities

  • Multi-Site Technical Oversight: Manage the lifecycle and reliability of diverse assets across five locations, including:
  • Thermodynamics & Fluids: Oversight of steam boilers and hydraulic systems.
  • Automation: Troubleshooting and optimizing PLCs and control systems.
  • Power and Motion Transmission: Maintenance and reliability of motors, rollers, shafts, and bearings.
  • PM Program Development: Design, specify, and implement a standardized Preventative Maintenance program. This includes selecting and deploying a CMMS software package suited for the organization's needs.
  • Project Management: Simultaneously lead multiple capital improvement projects and equipment installs across different sites, ensuring they stay on schedule and within budget.
  • Vendor Management: Identify, vet, and manage external contractors for specialized repairs and inspections.
  • Compliance & Safety: Ensure all equipment meets local, state, and federal safety and environmental regulations.

Qualifications

  • Education: Bachelor's Degree in Mechanical Engineering (BSME).
  • Experience: Minimum of 5 years in facilities engineering, plant engineering, or a related industrial maintenance role.
  • Technical Breadth: Demonstrated experience with:
  • Steam boilers and high-pressure systems.
  • Industrial hydraulics.
  • Mechanical components (bearings, shafts, drive systems).
  • Basic electrical controls and PLC logic.
  • Systems Thinking: Proven ability to select and implement maintenance software (CMMS) and develop data-driven maintenance schedules.

Travel

Up to 40% travel to PPG manufacturing facilities in Ohio & Indiana.

What We Offer

  • Competitive compensation
  • Robust benefits options (PPO and HSA options)
  • 401K with company match
  • Highly engaged culture that recognizes and rewards high performance
  • Opportunities for career progression and to make immediate impacts on our business.
Not Specified
Maintenance Manager
Salary not disclosed
Florence, Kentucky 1 week ago

The Maintenance Manager is responsible for overseeing and coordinating maintenance activities within the organization. This role involves managing the maintenance team, implementing preventive maintenance programs, and ensuring the reliability and efficiency of equipment and facilities. The Maintenance Manager collaborates with various departments to minimize downtime, reduce operational costs, and enhance overall equipment performance.

Essential Functions

  • Lead and manage a team of maintenance technicians, providing guidance, support, performance feedback.
  • Schedule and coordinate maintenance activities to ensure timely response to equipment breakdowns and preventive maintenance tasks.
  • Develop and implement preventive maintenance programs to enhance equipment reliability and reduce unplanned downtime.
  • Establish and maintain maintenance schedules for key equipment and facilities.
  • Monitor equipment performance and implement measures to improve reliability and efficiency.
  • Collaborate with operations teams to address recurring issues, identify and analyze root causes of failures, and implement long-term solutions.
  • Participate in setting the plants' annual, quarterly and monthly KPI's.
  • Manage the maintenance budget, ensuring cost-effective use of resources, cost savings opportunities and optimizing expenditures.
  • Negotiate contracts and agreements with external vendors for specialized maintenance services and equipment procurement.
  • Maintains appropriate replacement and repair parts including accurate inventories.
  • Ensure maintenance activities comply with safety regulations and organizational policies.
  • Provide staff training in a variety of safety and maintenance topics including: effective utilization of maintenance logs, completion of routine maintenance specific to the facility, equipment operations, multimedia safety training.
  • Maintain accurate records of maintenance activities, including equipment history and repair logs.
  • Generate regular reports on maintenance performance, identifying trends and areas for improvement.
  • Identify opportunities for process improvements in maintenance operations.
  • Ensure facilities and grounds are maintained and evaluate our long-term needs in relation major projects and property improvement.
  • Implement best practices to enhance overall equipment performance and reliability.

Qualifications

  • Education: Associates' degree in Engineering, Industrial Maintenance, or a related field.
  • Experience: 10 years in maintenance management, preferably in an industrial or manufacturing setting. 5+ years supervisory experience required. Experience leading improvement efforts in Maintenance Reliability, Predictive and Preventive Maintenance. MS Office Suite knowledge a must.
Not Specified
Customer Success Manager
Salary not disclosed
Cincinnati, Ohio 1 week ago

Customer Success Manager

About the Role

RWI Logistics is hiring a Customer Success Manager who understands what it truly means to run a full desk. This role is designed for someone who has managed customers end-to-end and knows how decisions on pricing, capacity, service, and communication directly impact margin, retention, and long-term growth.

You'll own strategic customer relationships, protect and grow accounts, and partner closely with Operations, Capacity, and Sales to ensure freight moves profitably and consistently. If you've lived the day-to-day of brokerage and want to focus more on strategic account management and customer outcomes, this role is a natural next step.

What You'll Do:

Own the Customer Relationship

  • Serve as the primary point of contact for assigned accounts, handling daily communication, escalations, and long-term strategy
  • Leverage your full-desk experience to anticipate customer needs and proactively solve problems before they escalate
  • Lead QBRs, strategic planning conversations, and performance reviews that drive trust and retention
  • Clearly communicate service performance, market conditions, and improvement opportunities

Drive Service & Execution

  • Partner with Operations and Capacity teams to ensure freight is executed to customer expectations and routing guides
  • Monitor service KPIs, on-time performance, and exception trends daily
  • Jump in to resolve service issues, understanding when to push internally and when to reset expectations with customers
  • Support corrective action planning for service gaps or margin erosion

Grow and Protect the Account

  • Identify opportunities to grow volume, lanes, and services within existing accounts
  • Support pricing conversations, RFPs, and bid strategies using real market insight
  • Balance service excellence with margin discipline, using data to guide decisions
  • Introduce value-added solutions that increase stickiness and wallet share

Be the Internal Quarterback

  • Act as the bridge between customers and internal teams including Operations, Capacity, Finance, and Technology
  • Lead customer onboarding, transitions, and post-implementation reviews
  • Ensure internal alignment on priorities, forecasts, and service strategy

Reporting & Analytics

  • Own customer scorecards, dashboards, and performance reporting
  • Track KPIs including service failures, volume trends, claims, and profitability
  • Use data to identify risks early and recommend strategic adjustments

What We're Looking For

Experience

  • 3–5+ years in freight brokerage, logistics, or transportation
  • Hands-on full-desk experience strongly preferred
  • Proven background managing customer relationships while balancing service and margin

Skills

  • Strong understanding of brokerage operations, capacity dynamics, and pricing strategy
  • Comfortable working in a fast-paced, high-accountability environment
  • Data-driven, organized, and proactive
  • Confident communicator who can navigate tough customer conversations

Technical

  • Experience with TMS platforms (MercuryGate or similar preferred)
  • Strong Excel and reporting skills
  • Familiarity with CRM tools and customer performance analytics

Why RWI Logistics

At RWI, we value people who understand brokerage from the inside out. You'll have the opportunity to focus on strategic customer management, influence internal decision-making, and build long-term partnerships—without having to juggle an entire book alone.

RWI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

Not Specified
Mainframe Software Engineer IV (Only W2)
🏢 CBTS
Salary not disclosed
Cincinnati, Ohio 1 week ago
  • Analyze the user needs and software requirements to determine feasibility of design within time and cost constraints
  • Design, develop, and test mainframe-based applications
  • Modify and debug existing software, enhancing its performance and functionality
  • Ensure software integration with existing systems, hardware, and utilities
  • Develop and execute unit test plans to validate that the software meets the specified requirements
  • Provide technical assistance by responding to inquiries regarding errors, problems, or questions with software
  • Recommend upgrades and improvements to existing software systems
  • Create and maintain technical documentation for software and system design, programming, and testing
  • Implement disaster recovery plans and ensure the security of mainframe systems
  • Coordinate with other software professionals and developers to fix issues with the software

Responsibilities

  • Execute full software development life cycle (SDLC)
  • Develop, code, test, and debug mainframe software
  • Write well-designed, testable COBOL code
  • Produce specifications and determine operational feasibility
  • Integrate software components into a fully functional software system
  • Develop software verification plans and quality assurance procedures
  • Document and maintain software functionality
  • Troubleshoot, debug and upgrade existing mainframe systems
  • Comply with project plans and industry standards
  • Ensure software is updated with the latest features

Qualifications

  • Proven work experience as a Mainframe Software Engineer or similar role
  • Experience designing and developing mainframe applications
  • Ability to develop software in COBOL, JCL, and other mainframe technologies
  • Excellent knowledge of mainframe databases, SQL, and DB2
  • Experience with test-driven development
  • Proficiency in mainframe software engineering tools
  • Ability to document requirements and specifications

BSc degree in Computer Science, Engineering or relevant field

Not Specified
Commercial Insurance Inspector - (Cincinnati, OH.)
🏢 EXL
Salary not disclosed
Cincinnati, Ohio 1 week ago

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients' underwriting processes. EXL's consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Cincinnati, OH area, and other locations within approximately 100 miles of Cincinnati.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

  • Digital camera or tablet
  • Computer
  • Printer
  • High speed internet access
  • Reliable vehicle
  • Measuring device such as a laser, 100 ft. tape, or measuring wheel
  • Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Not Specified
Business Development Manager
Salary not disclosed
Cincinnati, Ohio 1 week ago

Title: Manager of Business Development

Reports To: Head of Mid-Size & SMB Sales

Department: GTM

Location: Cincinnati, OH

Position Status: Salary Exempt

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind."

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary:

We are seeking an experienced sales leader to join our growing organization. As a Manager of Business Development (Mid/Size) Sales Leader you will develop, implement, and ensure execution of sales and operations strategies for delivering increasing market revenue while achieving gross margin. You will also be responsible for leading and scaling an Inside Sales team accountable to establishing consistent sales and account management processes, building, and maintaining strong business relationships with customers, and developing sound individual performance measures.

What You'll Do:

  • Provides strategic direction to an inside sales team while anticipating key business and marketplace dynamics.
  • Responsible for delivering sales and operational excellence.
  • Oversee and manage training, metrics, accountabilities, communicating goals and expectations, all tied to a customer centric tactical business plan.
  • Ensures forecasting and reporting of performance is accurate.
  • Partners effectively with operations to build trust and confidence through the creation of strong working relationships.
  • Ensure all customer expectations are met, and the Divisions value proposition is delivered.
  • Establish and execute strategic business development initiatives and create documented key account plans for current and targeted customers.
  • Look for new opportunities, product synergies and partnerships.
  • Maintain sales forecasting, deliver bi-weekly market and sales reports.
  • Identify business needs and apply your knowledge to develop and present world-class solutions.
  • Prepare sales strategy, pre-sales resources, pricing, and negotiation for closure. Possess a \"hunter\" mentality and an energetic attitude to win new logos and grow business.
  • Continuously develop and maintain a qualified opportunity pipeline.
  • Hire and Development a variety of individual contributors in individual sales roles.
  • Increase market share in the Mid-Size arena by building out executable processes and ensuring deliverables are met.

What You Need:

  • 7+ years' experience managing and leading local and regional inside sales organizations.
  • Experience managing inside sales reps and aligning with operating teams.
  • Experience and understanding of how to navigate small and mid-size organizations to gain access to key owners, management, and purchasing decision makers.
  • Proven track record of achieving revenue targets and managing a successful sales team.
  • Hands-on leader with solid understanding of sales operations processes, software pricing/discounting, contracting, and negotiation strategy.
  • Key understanding of budget, P&L, forecasting, and execution of financial deliverables.
  • Excellent oral and written communication skills, multi-task oriented and extremely strong public speaking skills.
  • Experience working across business units to leverage resources and capabilities to accomplish department goals.
  • Strong strategic thinker with proven ability to link strategies and objectives to tactics. Foster change, incorporate innovation, and implement sales strategies.
  • Leads by example fosters an environment that reflects the values of the company.
  • Ability to work in an entrepreneurial environment and work collaboratively as part of a go-to-market team.
  • Strong communication and project management skills are a must - the ability to understand and articulate complex challenges and obtain buy-in from stakeholders to drive towards a solution.
  • Lives Divisions Basics.
  • Bachelor's or Master's Degree in business, marketing, or a related field; MBA preferred.
  • Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). Strong working knowledge of Salesforce.
  • Valid Driver's License.
  • Ability to travel - business travel when required to support accounts and new business growth.
  • Ability to manage the stress of a fast-paced environment.
  • Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get:

At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program to assist with everyday challenges.
  • Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.

Not Specified
Manager of Business Development
🏢 Divisions Maintenance Group
Salary not disclosed
Cincinnati, Ohio 1 week ago

Title: Manager of Business Development

Reports To: Head of Mid-Size & SMB Sales

Department: GTM

Location: Cincinnati, OH

Position Status: Salary Exempt

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind."

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary:

We are seeking an experienced sales leader to join our growing organization. As a Manager of Business Development (Mid/Size) Sales Leader you will develop, implement, and ensure execution of sales and operations strategies for delivering increasing market revenue while achieving gross margin. You will also be responsible for leading and scaling an Inside Sales team accountable to establishing consistent sales and account management processes, building, and maintaining strong business relationships with customers, and developing sound individual performance measures.

What You'll Do:

  • Provides strategic direction to an inside sales team while anticipating key business and marketplace dynamics.
  • Responsible for delivering sales and operational excellence.
  • Oversee and manage training, metrics, accountabilities, communicating goals and expectations, all tied to a customer centric tactical business plan.
  • Ensures forecasting and reporting of performance is accurate.
  • Partners effectively with operations to build trust and confidence through the creation of strong working relationships.
  • Ensure all customer expectations are met, and the Divisions value proposition is delivered.
  • Establish and execute strategic business development initiatives and create documented key account plans for current and targeted customers.
  • Look for new opportunities, product synergies and partnerships.
  • Maintain sales forecasting, deliver bi-weekly market and sales reports.
  • Identify business needs and apply your knowledge to develop and present world-class solutions.
  • Prepare sales strategy, pre-sales resources, pricing, and negotiation for closure. Possess a \"hunter\" mentality and an energetic attitude to win new logos and grow business.
  • Continuously develop and maintain a qualified opportunity pipeline.
  • Hire and Development a variety of individual contributors in individual sales roles.
  • Increase market share in the Mid-Size arena by building out executable processes and ensuring deliverables are met.

What You Need:

  • 7+ years' experience managing and leading local and regional inside sales organizations.
  • Experience managing inside sales reps and aligning with operating teams.
  • Experience and understanding of how to navigate small and mid-size organizations to gain access to key owners, management, and purchasing decision makers.
  • Proven track record of achieving revenue targets and managing a successful sales team.
  • Hands-on leader with solid understanding of sales operations processes, software pricing/discounting, contracting, and negotiation strategy.
  • Key understanding of budget, P&L, forecasting, and execution of financial deliverables.
  • Excellent oral and written communication skills, multi-task oriented and extremely strong public speaking skills.
  • Experience working across business units to leverage resources and capabilities to accomplish department goals.
  • Strong strategic thinker with proven ability to link strategies and objectives to tactics. Foster change, incorporate innovation, and implement sales strategies.
  • Leads by example fosters an environment that reflects the values of the company.
  • Ability to work in an entrepreneurial environment and work collaboratively as part of a go-to-market team.
  • Strong communication and project management skills are a must - the ability to understand and articulate complex challenges and obtain buy-in from stakeholders to drive towards a solution.
  • Lives Divisions Basics.
  • Bachelor's or Master's Degree in business, marketing, or a related field; MBA preferred.
  • Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). Strong working knowledge of Salesforce.
  • Valid Driver's License.
  • Ability to travel - business travel when required to support accounts and new business growth.
  • Ability to manage the stress of a fast-paced environment.
  • Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get:

At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program to assist with everyday challenges.
  • Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.

Not Specified
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