Jobs in East Hanover

The Auto Property Damage Claims Representative is responsible for managing Auto Property Damage claims within our “Auto PD Claim Unit.” This role demands a high level of customer service, patience, and professionalism while working in a fast-paced environment with significant phone interaction. Strong customer service, organizational, verbal, and written communication skills are essential. The ability to navigate adversarial situations with professionalism is critical. Comparative negligence claim handling experience is a plus but not required.

RESPONSIBILITIES

Policy Analysis:

• Investigate and interpret policy provisions, endorsements, and conditions to determine coverage for automobile property claims.
• Identify and investigate contested coverage claims that may require a roundtable discussion.

Claim Investigation:

• Investigate auto accidents to assess liability by interviewing first- and third-party claimants, witnesses, investigating officers, and other relevant parties.
• Secure and analyze pertinent records, documentation, and loss scene information to determine proximate cause, negligence, and damages.

Claims Management:

• Evaluate and adjust reserves as necessary.
• Prepare dispatch instructions for field personnel to inspect vehicles.
• Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or requiring additional guidance.
• Maintain effective follow-up systems on pending files, advising insureds, claimants, and brokers on claim status.
• Act as an intermediary between the company, preferred vendors, and customers to resolve disputes.
• Ensure adherence to privacy guidelines, laws, and regulations in claims handling.

Subrogation and Legal Handling:

• Investigate and initiate subrogation processes when applicable.
• Handle and respond to special civil part lawsuits or intercompany arbitrations related to auto property damage claims.

Administrative Duties:

• Manage a customer-focused phone environment by answering calls, returning voicemails, and responding to emails and text correspondence promptly.
• Process incoming and outgoing mail timely and in accordance with state guidelines.
• Complete other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree required.
• A minimum of 1 year of related PD claim experience is welcomed but not required.
• Proficiency in personal computer skills, including Microsoft Office Suite.
• Ability to prioritize and manage multiple tasks effectively.
• Excellent communication, organizational, and customer service skills.

SALARY RANGE

The pay range for this position is $47,000 to $55,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

About Chiral Photonics

Chiral Photonics is a fast-growing photonics manufacturing company enabling next-generation optical connectivity. We specialize in high-precision fiber-optic components and assemblies that support advanced data center, AI, and communications infrastructure. As we scale production, we are building strong operational foundations rooted in standard work, quality, and continuous improvement.

Role Overview

The Operations Project Manager sits at the intersection of production planning and project/program management and plays a critical role in translating customer demand, business strategy, and operational capabilities into executable plans.

This role is responsible for:

• Production Forecasting and Capacity Planning (~40%) — Developing and maintaining production forecasts and capacity plans to ensure the organization has the right people, stations, and sequencing in place to meet customer demand.
• Portfolio Project Management (~40%) — Driving execution and alignment across a portfolio of operational, manufacturing, engineering, and business initiatives, ensuring priorities are clearly sequenced, resources are allocated appropriately, and projects progress according to plan.
• Additional Assignments (~20%) — Supporting the Operations and Production Directors with operational initiatives as needed. This may include, but is not limited to, reviewing and updating standard operating procedures (SOPs) across the product lifecycle, supporting process improvement efforts, and assisting with operational coordination.



This is a highly cross-functional role that partners closely with Production, Process Engineering, R&D, Sales, and Leadership. The ideal candidate is structured, analytical, and detail-oriented, and is comfortable bringing clarity, organization, and strong follow-through to complex operational challenges.

Key Responsibilities

1. Production Forecasting & Planning (~40%)

• Own and maintain production forecasts across standard, custom, and R&D orders.
• Translate demand into capacity and resource plans, including labor, stations/equipment, and shift planning.
• Maintain resource models by station, value stream, and operator.
• Partner with Production, Process and Engineering to assign work, identify bottlenecks, and mitigate risks.
• Track forecast vs. actual performance and improve planning accuracy.
• Support planning in a high-mix, high-volume manufacturing environment with both production and R&D workstreams.
• Support scale decisions, including staffing, cross-training, additional stations, and automation opportunities.

2. Project & Portfolio Management (~40%)

• Manage a portfolio of cross-functional initiatives across manufacturing scale, process improvement, engineering enablement, and operational systems.
• Develop and maintain project plans, timelines, and dependencies.
• Drive execution by tracking actions, ensuring follow-through, and escalating risks.
• Help leadership sequence priorities and align resources across operational initiatives.
• Prepare status updates, dashboards, and decision materials.

3. Additional Assignments (~20%)

Support Operations and Production leadership with initiatives that improve execution, standardization, and cross-functional coordination, including:

• Maintaining and improving SOPs and work instructions across the product lifecycle.
• Supporting process improvement initiatives to improve throughput and reduce cycle time.
• Assisting with operational reporting, dashboards, and data analysis.
• Contributing to special projects and operational initiatives as needed.

Required Qualifications

• 7+ years of experience in manufacturing operations planning and program/project management, or manufacturing operations (startup or scale‑up experience strongly preferred)
• Strong analytical skills with hands‑on experience in:
• Forecasting and capacity planning
• Resource modeling and scenario analysis
• Proven ability to manage multiple concurrent projects with competing priorities
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Comfortable working in a fast‑paced, evolving environment
• Ability to manage stakeholders at various levels.

Preferred Experience

• Experience in manufacturing, hardware, photonics, semiconductors, or advanced technology environments
• Familiarity with:
• High‑volume / high mix production
• R&D and custom order workflows
• Lean, continuous improvement, or operational excellence frameworks
• Advanced proficiency in Excel / Google Sheets; experience with planning or PM tools is a plus
  

Kelly Science and Clinical FSP is currently seeking a R&D Support Specialist for a long-term engagement in the US with one of our clients in Summit, New Jersey. This is a hybrid position with 3 days on site weekly.

This person will join our Kelly FSP (Functional Service Provider) division, a managed solution provider and business unit of Kelly Services, Inc. This role is full-time and is offering full benefit options. As a Kelly FSP employee you may be eligible for Medical, Dental, Vision, 401K and a variety of other benefits to choose from. You may also be eligible for paid time off, including holiday, vacation, and sick/personal time.

Fraudulent Applications: All information provided during the application process will be verified. Misrepresentation of credentials, identity fraud, or use of proxy interviewers will result in immediate disqualification and may be reported to appropriate authorities.

Position Overview:

The R&D Support Specialist role provides comprehensive administrative and operational support for the FEI/Skin Health team, focusing on supplier engagement, financial oversight, and talent acquisition processes. The ideal candidate will play a pivotal role in ensuring smooth procurement, accurate budget and invoice management, and effective coordination of onboarding and recruitment activities.

Key Responsibilities:

Supplier Approval and Onboarding Support:

• Coordinate with new suppliers to ensure timely completion of onboarding documents and compliance forms.
• Serve as a point of contact for suppliers during the approval process, answering queries and resolving issues.
• Maintain detailed records of supplier approvals and contracts – liaise with procurement as needed

Contracting and Purchase Order Management:

• Support the drafting, review, and processing of supplier contracts in collaboration with internal legal and procurement teams.
• Create and manage purchase orders, ensuring proper coding and authorization according to company policies.
• Monitor and follow up on outstanding contracts, PO status, and renewals.

Financial Administration and Tracking:

• Collaborate with team leads to maintain the FEI budget within financial management tools.
• Track quarterly invoicing, budget allocations, and identify discrepancies for prompt resolution.
• Prepare routine financial reports and dashboards for management review.

Talent Acquisition Support:

• Assist HR and hiring managers with job postings, resume screening, and interview scheduling.
• Organize panel interviews, coordinate feedback collection, and support onboarding logistics for new hires.

General Administrative Support:

• Handle ad-hoc tasks as needed, including meeting coordination, document preparation, and other operational requests.

Education Requirements:

• Bachelor’s degree or applicable experience in lieu of degree (Business Administration, Finance, Human Resources, Supply Chain Management, or a related field)
• Advanced degree or relevant certifications (e.g., Certified Administrative Professional, SHRM-CP) a plus.

Experience Requirements:

• 2-4 years of experience in administrative support, procurement, contract management, or financial operations (preferably within a corporate or innovation environment).
• Experience with financial management software and procurement tools required; familiarity with PO processes, system management.
• Prior experience supporting HR/talent acquisition functions is an asset.

Desired Skills and Qualities:

• Excellent organizational and communication skills.
• High attention to detail and accuracy in financial documentation.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proactive attitude – eager to act with urgency to resolve issues, maintain smooth processes, and provide top-tier support to all internal groups.
• Strong teamwork and problem-solving orientation.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word); experience with SharePoint and procurement platforms preferred.

POSITION OVERVIEW :

Provide end-to-end architectural leadership for a highly complex, Service Cloud implementation built on an existing multi-cloud Salesforce footprint (Sales, Service).

· Define the target-state architecture, integration patterns, data models, sharing models, and governance frameworks required for scalable community/portal solutions.

· Lead solution design workshops, validate business requirements, create architectural roadmaps, and ensure alignment with enterprise standards and security policies.

· Oversee technical delivery, mentor cross-functional teams, and ensure solution integrity across Experience Cloud, Lightning, Apex, and external systems.

Experience Requirement

· 10+ years Salesforce solution architecture experience; 5+ years specific to Experience Cloud or complex portal architectures.

Certification Requirement

· Salesforce Certified Experience Cloud Consultant (required).

· Salesforce Application Architect or System Architect

Russell Tobin & Associates is seeking a Customs Entry Writer to work for our client in Florham Park, NJ. This is an excellent opportunity to join a top global logistics & shipping company!

Pay: $24-$26/hour

Schedule: Monday - Friday

Location: Florham Park, NJ (hybrid schedule after training)

Summary:

The CHB Delivery Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. This role supports a small group of client accounts by expediting their shipments from start to finish; by development of familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups.

Own all CHB operations services for the customers assigned to them, including but not limited to:

• Providing customer service to assigned customers and assisting customers with questions and requests for information.
• Processing Customs entries and OGA for clearance of goods.
• Opens entry files, and subsequently processes entries according to outlined KPI
• Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.
• Completes customer billing and/or other required reports.
• Ensures compliance with regard to OGA (FDA, F&W, EPA, FCC etc.)
• Completes tracking and tracing for inbound shipments.
• Completes billing timely according to KPI
• Coordination of delivery for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
• Reviews entry documentation to ensure it meets government regulations.
• Maintain customer SOPs and make updates as needed

Qualifications:

• 6 -12 months of experience in the industry
• Excellent verbal and written communication skills with the ability to communicate confidently
• Persistently drives issues to closure
• Well organized, detail oriented – especially when working under pressure
• Works together with others in the business unit to achieve results, fosters teamwork
• Ability to multi-task in a face paced environment
• Proficiency utilizing Excel
• Experience with Cargowise preferred
• Bachelor's degree preferred but not required, or equivalent work experience
• Customs House Brokerage License preferred but not required

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

The Food Scientist II reports directly to the Research & Technical Development Lead and plays a critical role in advancing technical platforms, ingredient research, and process feasibility for snack and confectionery products. This role is responsible for developing scalable scientific solutions that support the company’s innovation pipeline. The position focuses on early-stage formulation science, functionality modeling, and technical risk mitigation prior to commercialization handoff.

The Food Scientist operates within the Technical & Research Team and collaborates closely with the Product Development & Commercialization Team during scale-up and launch readiness phases.

Key Responsibilities:

1. Technical Platform Development

· Support the Research & Technical Development Lead in building and optimizing core technology platforms (e.g., probiotic systems, fiber enriched system, sugar reduction system, hydrocolloid systems, protein enhanced system).

· Conduct ingredient functionality studies to understand structure-function relationships.

· Develop reusable technical frameworks that enable multiple pipeline products.

2. Advanced Formulation Science

· Design and optimize complex formulations for snack and confectionery applications.

· Investigate texture stability, moisture migration, hydrolysis risks, glass transition behavior, and shelf-life quality indicator.

· Conduct structured root cause analysis for technical performance issues.

· Translate scientific findings into scalable formulation strategies.

3. Process Feasibility & Risk Mitigation

· Evaluate processing parameters (e.g., heating time, vacuum, Brix, pH, Aw) to ensure technical robustness.

· Identify potential scalability constraints early in development.

· Support pilot-scale validation and collaborate with commercialization teams as needed.

4. Stability Prediction

· Design preliminary accelerated and real-time stability studies.

· Establish quality benchmarks for texture, moisture, color, and API ingredients.

5. Cross-Functional Collaboration

· Partner with Product Development during transition from research to commercialization.

· Provide technical input to embedded analytical and compliance resources.

· Support supplier technical assessments and ingredient validation.

6. Documentation & Technical Governance

· Maintain accurate and complete formulation documentation in designated systems.

· Develop detailed technical reports and risk assessments for internal review.

Qualifications:

· Master’s degree in Food Science, Food Engineering, Chemistry, or related field.

· 2–4+ years of experience in snack and/or confectionery and/or gummy and/or bars of R&D.

· Strong knowledge of hydrocolloids, fiber systems, sugar reduction systems, and moisture control mechanisms.

***This is a long-term contract position with the potential to convert full-time and is ONSITE 3 days/week in Northern NJ***

Robert Half's retail client has an exciting Graphic Designer opportunity available! This position is an ongoing contract and is 3 days/week onsite in Northern NJ (Morris County).

Responsibilities:

• Develop original concepts and designs for print and digital media, including brand launches, POS materials, web banners, social media assets, event signage, and catalogs.
• Resize and adapt approved designs for various formats while maintaining brand consistency.
• Perform photo retouching, color correction, and image manipulation.
• Prepare press-ready files for print and ensure compliance with legal guidelines.
• Support cross-departmental design needs as required.

Requirements:

• Degree in Graphic Design or related field; portfolio required.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Experience creating social media graphics (Facebook, Instagram).
• Strong layout, typography, and organizational skills.
• Ability to multitask, prioritize, and work independently or collaboratively.

***This is a long-term contract position with the potential to convert full-time and is ONSITE 3 days/week in Northern NJ***

The salary range for this position is 22 to 24. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

Job Title: Salesforce Service Cloud Architect

Location: Parsippany, NJ

Interview: Video Interview

Description:

Define end-to-end Salesforce Service Cloud architecture, ensuring alignment with business goals and enterprise standards

Design scalable and modular solutions across Case Management, Omni-Channel, Knowledge Base, Live Agent, CTI, and Email-to-Case

Lead the design of data models, security models, and sharing architectures

Develop integration strategies using REST/SOAP APIs, Platform Events, and middleware tools like MuleSoft, Informatica, or Dell Boomi

Evaluate and recommend AppExchange products and third-party tools as part of the solution landscape

Create solution blueprints, sequence diagrams, and architecture documentation for development teams

Technical Leadership

Serve as the technical authority for Salesforce implementations, providing direction to developers, administrators, and functional consultants

Enforce governance standards, design patterns, and best practices across all Salesforce projects

Perform code reviews, solution assessments, and ensure compliance with Salesforce platform limits and security standards

Mentor development teams and guide them on Apex, LWC, Integration, and Performance Optimization

Stakeholder & Delivery Management

Collaborate with business analysts, project managers, and client stakeholders to translate requirements into robust technical designs

Participate in solution estimation, RFP responses, and pre-sales activities, providing architectural recommendations and effort sizing

Work with cross-functional teams (Infrastructure, Security, Data, and Integration) to ensure seamless end-to-end solution delivery

Support release planning, DevOps strategy, and CI/CD pipelines for Salesforce environments

Governance & Quality

Ensure compliance with Salesforce best practices, governor limits, and data security policies

Establish and maintain architecture governance frameworks, technical documentation, and design repositories

Lead performance reviews, scalability assessments, and security audits of Salesforce solutions

Basic Qualifications:

Minimum 10+ years of experience of Deep expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, REST/SOAP APIs

Minimum 8+ years of experience Strong understanding of Salesforce data model, security, and integration architecture

Minimum 10+ years of experience Hands-on experience designing and implementing Service Cloud, including Omni-Channel, CTI, Knowledge, and Case Management

Proven track record of leading large-scale enterprise implementations

Familiarity with DevOps tools (Copado, Jenkins, Git, Gearset) and CI/CD automation

Experience in Agile delivery frameworks and global delivery models

Excellent communication, presentation, and stakeholder management skills

Preferred Qualifications

Salesforce Certified Technical Architect (CTA) or actively pursuing CTA

Knowledge of Field Service Lightning (FSL), Einstein Bots, or Salesforce Industries (Vlocity)

Experience integrating Salesforce with legacy or cloud-based systems (AWS, Azure, SAP, etc.)

Familiarity with Agile at Scale (SAFe, LeSS) and multi-cloud Salesforce implementations

Personal Attributes

Strategic thinker with a strong problem-solving and analytical mindset

Excellent leadership and team collaboration abilities

High attention to detail and commitment to quality

Ability to manage multiple priorities and communicate effectively with both technical and business audiences

Salesforce Certifications (Mandatory):

Application Architect or System Architect

Platform Developer I & II

Service Cloud Consultant

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Senior Sales Associate (Key Holder)

Reporting to the Store Manager, the Senior Sales Associate with Key Holder responsibilities provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.

What you’ll do:

• Meet and exceed store sales, KPIs and personal target.
• Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
• Ensure proactive client engagement leveraging CRM and growing the clientele database.
• Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
• Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
• In the absence of the management team, the senior sales associate will oversee daily operations with responsibilities (and not limited) to open and close the store, update daily reports, communicate to HQ partners effectively, execute Visual Merchandising responsibilities, ensure store standards are maintained and operational duties are consistently met.
• Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
• Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
• Act as a strong team player and always remain respectful to your team and customers.

What you’ll need:

• 1-2 years’ experience in a store environment with key holder responsibilities
• Luxury retail experience is a plus.
• Multilingual is a plus.
• Excellent customer service, sales and communication skills set.
• Problem-solving skills related to basic customer service.
• Model a positive attitude, professional appearance, and behavior.
• Good understanding to fashion trends (an asset).
• Experience in visual merchandizing (an asset).
• Knowledge of Microsoft Office Suite and POS operating systems.

We want to get to know you

My client is looking for a Senior R&D Project Manager to work onsite in their Parsippany NJ office.

This is an exciting role who will be responsible for the successful execution of product development projects. You will plan, coordinate and lead the execution of activities to ensure that the goals and objectives of the project are accomplished within the prescribed timeframe and funding parameters. This is a technical position and the candidate must have an engineering background in order to manage and contribute to the development of new products. The projects that will be managed include a mix of new product development, product line extensions, and sustaining engineering releases.

Essential Functions

• Must have the ability to implement multiple projects simultaneously outside technical area of expertise.
• Ability to balance electrical, mechanical, and software development issues at the system level
• Lead the execution of assigned product development programs in accordance with established processes and procedures.
• Lead and motivate cross-functional team performance toward the goal of completing projects according to the defined objectives.
• Develop detailed project work plans and schedules.
• Manage product requirements and traceability.
• Lead design review and risk management activities.
• Manage technical partners/ vendors supporting product development activities.
• Effectively utilize problem solving skills and techniques to identify potential issues, assess their impact, and develop and implement mitigation and resolution plans and activities.
• Employ excellent interpersonal, communication and negotiation skills with all levels of personnel and management.
• Prepare and/or manage the preparation of all required project documentation.
• Facilitate and coordinate project team meetings and management presentations as required.

Required/Preferred Education and Experience

• BS degree in Engineering required.
• Advanced degree preferred.
• 5+ years managing technical product development.
• Experience with medical device capital equipment development.
• 10+ years of experience as an engineer developing products, preferably in the medical device industry.
• PMP certification desired.

Knowledge, Skills and Abilities

• Knowledge of global standards and regulations for Design Controls, Risk Management, and Electrical Safety for Medical Devices.
• Demonstrated aptitude for successfully managing multiple projects, of varying complexity, within the specified guidelines, timeframes and budgets.
• Demonstrated understanding of electrical, mechanical, and software engineering practices at the system level.
• Experience with Scrum and Agile processes.
• Knowledge of fluid mechanics or past experience with ventilators/aspirators a plus.

The annual salary for this position is $150K-$160K. This position is eligible for an annual bonus in accordance with the company’s bonus plans. Benefits include medical, dental, vision, 401K, etc.