Jobs in Cranston, RI

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

The Granite Telecommunications Proposal Specialist works within all departments and directly supports Sales Operations and Client Services by managing all requested and submitted Request for Proposals (RFPs). This role is responsible for fully understanding each proposal, leading deal construction, and supporting negotiation strategies related to commercial, technical, and solution-based requirements.

The Proposal Specialist owns the endtoend development of each proposal, ensuring all project deadlines and deliverables are met. This includes collaborating with internal subject matter experts from Solution Engineering, Legal, PMO, and Finance to gather accurate

information, understand solution requirements, and ensure the proposal reflects Granite's capabilities. The role also involves tracking and maintaining all relevant RFP documents and coordinating technical or solutionbased support throughout the bid process.

The Proposal Specialist will join internal and external calls to support Sales Operations, clearly communicating requirements, clarifications, and solution details. Strong written and verbal communication skills are essential, as is the ability to manage high volumes of email, messaging, and crossdepartmental coordination. Accuracy and efficiency in the creation of all proposal responses and quotes are critical, as the specialist often partners closely with fellow Proposal Team members and business stakeholders. The role requires a solid understanding of Granite's products, services, and solution possibilities. The Proposal Specialist is also responsible for leveraging and maintaining the Loopio platform, ensuring content is current, accurate, and aligned with evolving business and technical standards. In addition, the Proposal Specialist plays a key role in supporting opportunities across commercial and government markets. Responsibilities include gathering and formatting information, writing and editing proposal content, and securing required approvals. Success in this environment requires practicality,strong communication, relationshipbuilding skills, and a collegial, teamoriented mindset.

Duties and Responsibilities:

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  Work with varies departments, such as sales, solutions engineering, legal and finance teams to understand customer needs and develop strategy for the proposal response.

  
  
  
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  Ownership of solution aspects of the RFP project timeline from beginning to end.

  
  
  
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  Ensuring all other associated representatives are involved and held accountable to deadlines and ownership of tasks.

  
  
  
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  Ability to work on multiple proposals simultaneously

  
  
  
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  Ability to problem solve, work under pressure and self-motivate, while ensuring all deadlines are met.

  
  
  
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  Express willingness to grow and take on writing tasks with minimal supervision.

  
  
  
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  Streamline and track statistics of wins (Units and products awarded) and categorize losses based on pricing, solution, or written proposal. Under trends to improve succession for the future.

  
  
  
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  Meet all proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; transmitting proposals.

  
  
  
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  Work effectively with internal subject matter experts to develop consistent, compelling responses to satisfy proposal requirements.

  
  
  
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  Review functional, technical and company information received from internal subject matter experts.

  
  
  
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  Coordinate final production and delivery of completed proposal response.

  
  
  
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  Ability to work on multiple proposals simultaneously.

  
  
  
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  Maintain quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases.

  
  
  

Required Qualifications:

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• Bachelor's degree required.
  
• Excellent research skills and the ability to write persuasively and articulately.
  
• Exceptional organizational skills and attention to detail.
  
• Strong coordination and planning skills.
  
• Minimum of 2 years' experience in drafting and/or contributing to proposals (RFPs, RFIs, RFQs etc.) responses.
  
• Must be technologically savvy in order to navigate and organize electronic submissions and online bids.
  
• Ability to identify problems and/or inefficiencies and independently offer/implement practical solutions.
  
• Ability to work independently, prioritize workload, and meet deadlines.
  
• Experience working in a fast-paced environment with proven ability to prioritize and multi-task.
  
• Must be able to thrive in a high pressure, fast paced work environment with strict deadlines.
  
• Excellent internal and external negotiation skills. Must interface effectively with internal management, and customer representatives including contracting officers and specialists.
  
• Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, MS Office, MS Word).
  
• Ability to obtain a Public Trust clearance.
  
• US Citizenship Required.
  

Preferred Qualifications:

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  Bachelor's degree in business, engineering, finance, communications, or related discipline preferred.

  
  
  
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  Prior representation of telecommunication clients or employment within the telecommunications industry.

  
  
  
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  1-3 years prior experience with government contracting, including Federal acquisition vehicles and statewide contracts.

  
  
  
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  Previous Experience with Proposal Automation Software such as but not limited to Loopio.

  
  
  
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  Professional certifications such as APMP, CPCM, CFCM, CCCM or PMP

  
  
  

#LI-PT1

About Plum Dental Group (“Plum”) 

Plum is a dynamic, high growth Dental Partnership Organization (DPO) with 30+ locations in RI and eastern CT supporting over 350 total employees. The Company's affiliated dental practices provide comprehensive general, specialty and cosmetic dental care to over 80,000 patients annually. As a DPO, we are responsible for managing all administrative support functions of the dental practices including marketing, facilities, HR, insurance, accounting, billing, etc. so that dentists can focus on treating patients and not have to worry about the nuts and bolts of running or maintaining a practice. 

The Opportunity 

The Senior Manager, Program Management is an execution and governance partner to the Executive VP of Operations and the Operations leadership team. This role translates strategy into clear plans, drives portfolio discipline, and runs the operating rhythm (cadence, content, follow-through) that keeps priority deliverables organized, visible, and on track. 

This person is a strong program/project leader with high stakeholder EQ, able to influence without authority across State Directors, Senior Practice Managers, and cross-functional partners (HR, Finance, Facilities/Technology, Marketing, Training & Development, Specialty, Integrations). 

Key Responsibilities: 

Operating Rhythm & Governance  

• Own and continuously improve the Operations operating rhythm (weekly leadership huddles, workstream cadences, monthly reviews, quarterly planning). 
• Build agendas, pre-reads, and facilitation plans that are decision-oriented and action-driven. 
• Maintain a decision log, action tracker, and escalation paths; ensure closure and accountability. 
• Standardize meeting expectations (purpose, pre-work, outputs, owners, due dates). 

Program & Portfolio Management  

• Run a “PMO-lite” across Ops priorities: roadmap, milestones, dependencies, resource constraints, risks/issues, and mitigations. 
• Establish clear project fundamentals: charters, timelines, RACIs, stakeholder maps, communication plans, and adoption plans. 
• Drive consistent status reporting and executive-ready summaries (what changed, what’s stuck, what’s needed). 
• Partner with Ops leaders to keep deliverables organized and on-time—flagging risks early and driving cross-team resolution. 

Leadership Team Enablement & Stakeholder Management  

• Support the Executive VP of Operations with priority management and preparation for key touchpoints (leadership meetings, monthly ops reviews). 
• Create “clarity systems” for direct reports: deliverable trackers, milestone check-ins, and readiness checkpoints. 
• Coordinate across CEO peer functions (HR, Finance, Facilities/Tech) to manage interdependencies and reduce bottlenecks. 
• Draft or refine key communications, updates, and alignment materials as needed. 

Performance Insights & Content Readiness  

• Ensure leadership meetings have decision-grade content (scorecards, trends, key variances, risks, and recommended actions). 
• Drive consistent pre-read readiness and narrative clarity—so meetings focus on decisions, not discovery. 

Strategic Priority Projects 

• Lead VP-sponsored strategic initiatives end-to-end (e.g., workflow standardization, integration readiness, leadership enablement rollouts, operating model improvements). 
• Ensure implementation includes adoption, training alignment, and post-launch stabilization checks. 

Qualifications: 

• 5+ years in program management, strategic operations, consulting, or operational leadership (multi-site healthcare/dental strongly preferred). 
• Demonstrated ability to drive cross-functional work with senior stakeholders and competing priorities. 
• Strong cadence management: agendas, pre-reads, action tracking, and follow-through. 
• Excellent written and verbal communication; able to synthesize complexity into clear decisions and next steps. 
• Comfortable with execution tooling (Asana/Monday/Jira or equivalent), dashboards/scorecards, and Microsoft/Google suite. 
• Bachelor’s degree required; MBA/MHA or PMP a plus. 

Compensation 

• Salary and annual bonus dependent on background and level of experience 
• The ceiling is high at Plum – we are a young and lean company and there will be new opportunities that develop as we grow; salary can increase considerably (and potentially include equity) as you develop and take on additional responsibility 
• Comprehensive health and retirement benefits 

• Perform set-up for complex/advanced/non-routine jobs independently
• Use measuring equipment effectively such as micrometers and calipers
• Work from written procedures and work routers
• Dismantle jigs, tools, and special fixtures
• Make tooling as necessary
• Provides training to co-workers on the operation of CNC machines and inspection methods and tools.
• Maintain drawing specifications by monitoring dimensional and visual characteristics to detect non-conformances
• Handle raw material and hazardous waste safely and in an environmentally responsible manner
• Perform preventative maintenance on equipment
• Other duties as assigned
  
  

• High School Diploma or equivalent (will consider candidates with considerable experience in lieu of education requirement)
• 5+ years of experience in performing adjustments and offsets in CNC Machining for Mills and Lathes (Required)
• Effective verbal/written communications skills and organizational skills
• Must have a strong work ethic, attention to detail, good attendance, and flexibility to work overtime as needed The client offers a competitive salary package that is dependent on qualifications and experience, as well as a strong benefit package, plus participation in a company-wide bonus plan. For immediate consideration and faster response, please forward current resume to: Please include job #19695 in subject line. Please note that all candidates applying must be a US Citizen or Permanent Resident. Client will NOT sponsor.
  
  

Providence | General Contractor | Full-Time

We’re looking for an experienced Project Manager to lead multiple Massachusetts public construction projects from pre‑construction through closeout. This role is ideal for someone who thrives in a fast-paced environment, excels at managing teams, and has a strong background in public-sector work.

What You’ll Do

Lead pre‑construction meetings, site visits, and project planning

Manage and mentor project teams (APMs, Superintendents, Engineers, Admin staff)

Oversee change orders, documentation, routing, and approvals

Maintain strong client relationships and manage subcontractor agreements

Support scheduling, purchasing, invoicing, and overall project operations

Coordinate 2–4 projects simultaneously

What You Bring

5–10 years of construction project management experience

Experience with Massachusetts Public Construction / DCAMM strongly preferred

Knowledge of pre‑construction planning, commercial construction, and basic estimating

Strong written and verbal communication skills

Ability to manage multiple high‑volume projects

Proficiency in Microsoft Office, Project, and Procore

OSHA 10 certification

Bachelor’s degree or higher

Work Environment

60% office | 40% outdoor active job sites

(Varies by project needs)

Interested or know someone who might be a fit? Apply today or share with your network!

Equal Employment Opportunity employer.

Collette is seeking an Inventory Resolutions Specialist to join our Worldwide Operations Team. This is a hybrid role based at headquarters in Pawtucket, RI.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

The Inventory Resolutions Specialist is responsible for resolving escalated and complex Inventory related customer requests including but not limited to waitlists, consolidated departures, group inclusion requests or other items that affect the tour. Key areas of focus are on monitoring and ensuring quick turnaround of requests to meet KPI goals, providing exemplary service to travelers and travel professionals, being creative and an out-of-the-box thinker to meet customer needs and having excellent verbal and written communication and persuasion skills to achieve positive outcomes.

Primary Functions:

• Collaborate with the Inventory Specialists, air, logistics and product team to resolve oversold situations
• Creatively resolve and deescalate Inventory customer challenges
• Contact travel professionals and direct guests related to inventory consolidation or vendor/waitlist departure date changes
• Work with the Inventory Management team to strategically identify creative solutions and implement them
• Successfully rebook travelers impacted by changes/consolidation – hitting key KPI goals
• Evaluate and process group allotment increases in a timely manner in accordance with set KPI’s
• Effectively communicate, negotiate and persuade key vendors to increase allotments to meet client needs
• Utilize persuasion and communication skills to influence customer and vendor outcomes
• Regularly communicate with inside and outside sales team
• Liaison with Group Inventory Operations to quickly make promotional materials available inclusive of additional components being added
• Review and act as the lead for the intake of complicated inventory requests of inclusions, back-to-back tours and other components ensuring quick turnaround
• Ensure turnaround time for various customer questions and requests meet or exceed key KPI goals
• Identify and strategize resolutions to improve turnaround time on key customer requests
• Build relationships and collaborate with other internal teams to plan for and resolve oversold situations
• Track and report progress to internal stakeholders using key account metrics
• Participates in special projects or other items as assigned

Knowledge and Skills:

• Excellent telephone and communication skills
• Strong Relationship and networking skills
• Ability to negotiate with customers and vendors for mutually beneficial outcomes
• Ability to handle escalated conversations
• Strong customer service skills
• Strong attention to detail
• Strong interpersonal skills, self-starter and self-motivated
• Willingness to benefit from coaching and guidance
• Ability to prioritize and deliver on multiple priorities
• Desire to continually learn and improve

Compensation & Benefits

We believe in taking care of our team—inside and outside of work.

The pay range for this position is $19 - $23 per hour.

What We Offer:

• Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving
• Time Off: Generous PTO, paid holidays, and your birthday!
• Volunteer Time: Paid hours to give back to causes you care about
• Financial Security: 401(k) with company match
• Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program
• Career Growth: Tuition reimbursement to help you level up your skills
• Exclusive travel discounts, incentives and more!

Company Description

American Surplus Inc. specializes in buying and selling used warehouse storage and material handling equipment at competitive prices, serving customers since 1992. With over 530,000 square feet of indoor warehouse inventory, ASI is the largest used material handling dealer in the United States. Headquartered in Rhode Island, the company maintains shipping locations nationwide to ensure prompt delivery at affordable freight rates. ASI prides itself on providing high-quality equipment, including used conveyors, pallet racking, mezzanines, and steel shelving, all inspected for quality. Installation services are also available, ensuring your equipment is set up efficiently.

Role Description

This is a full-time, on-site role for an Industrial Conveyor Mechanic based in East Providence, RI. Primary responsibilities include performing maintenance and repair on industrial conveyor systems, troubleshooting machinery issues, and ensuring equipment operates safely and efficiently. The mechanic will also handle milling tasks and work in an industrial setting, adhering to safety and quality standards. Collaboration with team members and efficient time management are key aspects of the role.

• Thoroughly inspect incoming used conveyor systems and components to identify wear, damage, and potential issues.
• Perform mechanical and electrical repairs, including replacing worn belts, bearings, motors, and drives
• Diagnose and resolve mechanical and electrical problems on a variety of systems, often under pressure to meet resale deadlines.
• Test all repaired and refurbished equipment to ensure it operates safely and meets performance standards.
• Assist with upgrades, modifications, and installations as needed for specific systems being prepared for resale. 
• Ability to work independently or as part of a team and a strong commitment to safety. 
• Meticulous approach to inspections, repairs, and documentation.

Qualifications

• Proficiency in Maintenance & Repair and general maintenance tasks
• Experience working with Machinery and Conveyor Systems
• Knowledge and background in the Industrial Sector
• Skills in Milling and using related tools or equipment
• Strong problem-solving skills and attention to detail
• Ability to work in a physical, on-site role in an industrial environment
• Prior experience in industrial equipment installation is a plus
• High school diploma or equivalent required; technical certifications are a plus

Company Description

 Marathon Construction and Development, founded in 1998, is dedicated to delivering sustainable building solutions and exceptional project management for clients. With a focus on holistic development, Marathon specializes in creating multifamily housing paired with supportive services to foster community growth. The company prides itself on providing end-to-end support, ensuring projects are completed efficiently, on budget, and to the highest standards of client satisfaction. As a full-service provider, Marathon offers consulting, space planning, design, construction, budget management, and operational program development.

We are seeking a motivated, experienced On-Field Assistant Project Manager to work with our Project Management Team. This is a Full-Time On-site position in the Providence/West Warwick, RI Area.

Job Responsibilities:

• Collaboration with Project Manager in estimating, and bidding potential projects
• Assist in maintaining project schedules across multiple projects
• Preparing contracts, submittals, potential change orders, and AIA requisitions
• Communicating with clients, subcontractors, inspectors, and architects
• Creating purchase orders for vendor material purchases
• Procuring, and ensuring validity of certificates of insurance, and W9s from subcontractors
• Coordinating weekly project meetings with key stakeholders
• Preparing weekly meeting minutes for Project Manager review
• Perform additional assignments per supervisor’s direction
• Management of Jobs within ProCore

Qualifications:

• Candidates must have a minimum of 1 years’ experience in the field
• A bachelors from an accredited College or University a plus, but not required
• Experience with Microsoft Office Suite
• Experience with project scheduling software such as Microsoft Project, or ProCore
• Familiarity with AIA contract, and requisition templates
• Ability to read architectural plans, and specifications
• Construction project accounting experience a plus
• Superior communications skills both digitally, and in person
• High attention to detail
• Excellent follow up skills, and determination
• The right person will have a positive, team-oriented attitude, and a desire to learn new skills and conquer new challenges

Company Description

Marathon Construction and Development, founded in 1998, is dedicated to delivering sustainable building solutions and exceptional project management for clients. With a focus on holistic development, Marathon specializes in creating multifamily housing paired with supportive services to foster community growth. The company prides itself on providing end-to-end support, ensuring projects are completed efficiently, on budget, and to the highest standards of client satisfaction. As a full-service provider, Marathon offers consulting, space planning, design, construction, budget management, and operational program development.

Role Description

This is a full-time on-site Superintendent role based in Providence and West Warwick, RI. The Superintendent will oversee and manage daily operations at construction sites, ensuring projects are delivered on time, on budget, and in accordance with quality standards. Responsibilities include coordinating with subcontractors and project teams, monitoring schedules and budgets, enforcing safety protocols, inspecting work progress, resolving issues as they arise, and maintaining clear communication with stakeholders throughout the project lifecycle.

Qualifications

• Extensive knowledge of construction processes, methods, and materials, including building codes and regulations
• Strong project management and organizational skills to manage schedules, budgets, and resources effectively
• Experience with supervising subcontractors, coordinating trades, and managing on-site activities
• Familiarity with safety protocols and a commitment to maintaining a secure work environment
• Excellent communication and leadership skills to coordinate with project teams, clients, and stakeholders
• Proficiency in construction management software and basic computer skills
• Bachelor’s degree in Construction Management, Engineering, or related field preferred
• General Contractor’s License or equivalent certification is a strong advantage
• Proven ability to work effectively on-site in an active construction environment

Sales Manager

The salary range for this role is $17.75 to $18.75 per hour.* This position is also eligible for incentive pay based on performance. 

Sales Managers Grow Our Business

You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You’ll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career.

Your Career Starts Here

At Aaron’s, being a Sales Manager can be a building block in the career you’ve always wanted to create for yourself. Here’s one possible path with us:

Sales Manager > Customer Accounts Manager > General Manager

The Details

What You Need:     

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• Strong interpersonal skills
  
• Leadership skills
  
• An aptitude for marketing
  
• The desire to make a difference for our customers. 
  

What You’ll Do:

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• Build long-lasting customer and vendor relationships. 
  
• Set sales goals and drive new business with marketing strategies.
  
• Assist General Manager with operational functions
  
• Assist with deliveries in the event a driver is not available
  

Additional Requirements:

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• Age: 21 years old (18 in Canada)
  
• HS diploma or equivalent preferred
  
• Two years of college or previous management experience preferred
  
• Valid state Driver’s License and must meet DOT requirements for certification (U.S.)
  
• Flexible schedule with availability between 8 am to 9 pm
  
• Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)
  

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

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• Paid time off, including vacation days, sick days, and holidays  
  

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• Medical, dental and vision insurance  
  

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• 401(k) plan with contribution matching 
  

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.  

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $76,400 - $137,520.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.