Jobs in Corona Del Mar, CA

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level)
A MISSION WORTHY OF A CAREER!

If you're looking for "just a job," then stop reading right now. But, if you're looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.

USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below) .

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in ) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive*Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required .

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others . A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
• Buffalo Sector Stations - Wellesley Island
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
• El Centro Sector Stations - El Centro, Indio, Calexico
• Grand Forks Sector Stations - Pembina
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university;  OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship : You must be a U.S. Citizen to apply for this position.

Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp .

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

About Lux Media SLOCAL

Lux Media SLOCAL is a rapidly growing advertising company based in San Luis Obispo, California that helps small businesses promote their brand while supporting meaningful causes.

We create custom Public Service Announcement (PSA) advertising campaigns that run across streaming audio and podcast platforms through AudioGO. These campaigns allow businesses to sponsor important causes while gaining brand exposure to thousands of listeners nationwide.

As we expand across the country, we are looking for motivated remote sales representatives who want to build a career in sales and earn strong commissions while helping businesses grow.

Position Overview

As a Remote Sales Representative, you will be responsible for contacting small businesses across the United States and offering sponsorship opportunities for our PSA advertising campaigns.

You will manage the full sales process—from prospecting and outreach to closing deals and setting up advertising campaigns for your clients.

This is a commission-only independent contractor role, ideal for someone who is self-motivated, comfortable on the phone, and eager to build their own income through sales performance.

Responsibilities

• Make outbound sales calls to small businesses nationwide
• Present Lux Media’s PSA advertising campaigns to potential sponsors
• Build relationships with new and existing clients
• Maintain and grow a personal book of business
• Follow up with past clients and nurture long-term relationships
• Set up and manage advertising campaigns for clients using AudioGO
• Track sales activity and maintain accurate client records
• Achieve weekly call and revenue goals set by management

Compensation

• 30% commission on all sales
• Performance-based commission increase: Top performers can receive a 1–2% commission increase within 90 days based on achieving weekly call and revenue goals
• Unlimited earning potential.

Growth Opportunities

Lux Media is built for entrepreneurs and high performers.

• Top 10 sellers each year will have the opportunity to franchise Lux Media and operate their own division of the company.
• Leadership and management opportunities will become available as the company continues expanding nationwide.

Ideal Candidate

We are looking for individuals who:

• Have strong communication and persuasion skills
• Are self-motivated and disciplined
• Are comfortable making high-volume outbound calls
• Want to build a career in sales with uncapped income potential
• Are confident speaking with business owners and decision makers
• Can work independently and manage their own schedule

Previous sales experience is helpful but not required. We are open to individuals who are hungry to learn and willing to put in the work.

What We Offer

• Fully remote work environment
• Flexible schedule
• Unlimited income potential
• Sales training and support
• Opportunity to build a long-term career in advertising sales
• Path to franchise ownership for top performers

About the Campaigns

Lux Media partners with businesses to sponsor PSA-style advertising campaigns supporting meaningful causes such as:

• Hiring veterans
• Veteran suicide awareness
• Community safety initiatives (Don't Text and Drive, Anti-Drug Abuse, Slow Down and Move Over, Anti-Bullying, Breast Cancer Awareness, Don't Drink and Drive, Missing Children, Salute to our Troops, Blood Donation/Military Blood Donation, Destination Education, and many more)
• Other national awareness campaigns

These campaigns give businesses positive brand exposure while supporting important social causes. We are the target advertising specialists who deliver results for our clients.

Benefits:

• Flexible schedule
• Work from home
• 30% Commission
• Unlimited Earning Opportunity
• Franchise Opportunities

Work Location: Remote

• Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
• Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
• Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
• Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
• Develop business relationships with field team to maximize coverage of shared targets.
• Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
• Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
• Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
• Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
• Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
• Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
• Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
• All other duties as assigned.
  
  

• Bachelor's degree from an accredited college or university OR equivalent experience
• 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
• Experience selling in the Cardiovascular space preferred
• Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
• Excellent communication & rapport building skills.
• Ability to articulate complex clinical data.
• Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
• Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
  
  

• Develop, implement, and maintain the Quality Management System (QMS).
• Plan, conduct, and coordinate internal and supplier audits to ensure compliance with regulatory and accreditation standards (e.g., CLIA, CAP).
• Manage document control, change control, CAPA, nonconformance management, complaint handling, and MDR/Vigilance activities.
• Coordinate proficiency testing programs and analyze results to identify trends and improvement opportunities.
• Ensure all required regulatory licenses and accreditations remain current.
• Maintain quality documentation, SOPs, and laboratory testing procedures.
• Prepare, analyze, and present quality metrics and reports for management review.
• Train and onboard new personnel; review training documentation and monitor ongoing competency of testing staff.
• Maintain working knowledge of laboratory protocols, specimen processing, equipment operation and maintenance, and data analysis.
• Review and approve product labeling, packaging, promotional materials, and technical documentation for regulatory compliance.
• Monitor changes in global regulations, standards, and guidance; assess impact and recommend updates to internal processes.
• Partner with cross-functional teams (R&D, manufacturing, engineering, clinical, marketing) to embed quality and regulatory requirements early in product development.
• Lead or support management reviews, regulatory and quality training programs, and continuous improvement initiatives.
• Prepare, submit, and maintain regulatory filings, documentation, and reports.
• Coordinate with regulatory and accreditation bodies to support product approvals, certifications, and inspections.
• Ensure compliance with internal health and safety policies; report and address violations as required.
• Participate as an external auditor on College of American Pathologists (CAP) inspection teams, as required by the CAP accreditation program.
  
  

• Bachelor's degree (required) in life sciences, biology, chemistry, engineering, pharmacy, or related field; Master's a plus
• 3+ years of laboratory experience, including experience with audits, compliance systems, and regulatory submissions.
• Strong knowledge of key regulations and standards: FDA QSR (21 CFR Part 820/211), ISO 13485/9001, EU MDR/IVDR, GMP, ICH guidelines, etc.
• Working knowledge of relevant regulatory frameworks
• Professional certification is a plus (i.e, Regulatory Affairs Certification – RAC, ASQ Certified Quality Auditor – CQA).
• CLS Generalist or CGMBS license preferred
• Proven knowledge of quality assurance terminology, software, methods, and tools.
• Previous experience with Laboratory Information Management Systems is preferred.
• Proficient in QMS software (i.e. MediaLab, TrackWise, MasterControl or similar)
• Strong analytical, problem-solving, and decision-making skills.
• Experience in compliance and/or regulatory and knowledge of laboratory standards and regulations
• Experience with Microsoft Office Suite; Word, Outlook, Excel
• Excellent written and verbal communication skills for agency interactions, technical writing, and cross-functional collaboration.
• Able to effectively present information and respond to questions from various stakeholders
  
  

Company Description

Nett Solutions PPC, based in sunny Southern California and established in 2002, specializes in simplifying the complexities of digital marketing for businesses. Through a team of Google AdWords Certified Account Executives, we create cost-effective strategies tailored to increasing client revenue and driving company growth. We create and optimize powerful sales and customer acquisition campaigns for our clients using Google, Facebook, Instagram, Tiktok, Microsoft, Pinterest and Linkedin. As a proud member of the Better Business Bureau and a trusted Google Agency, our goal is to amplify each business's unique story with passion and expertise. Let us handle the intricate details so our clients can focus on excelling in their business pursuits.

Role Description

This is a full-time, on-site role for an Advertising Sales Account Executive, based in Aliso Viejo, CA. We believe personality is an asset, not a liability, and we’re looking for someone who can have genuine conversations about solving problems rather than following a script.  If you are a sales professional who thrives in a high-energy environment and wants to see a direct link between your effort and your paycheck, this is the place for you.

We’re a Premier Google Partner specializing in helping small to medium-sized businesses grow through SEM, SEO, and Digital Marketing. We are looking for someone who knows the industry, knows how to talk to business owners, and loves the thrill of closing a deal.

This is a true "full-cycle" Inside Sales position. You won’t just be setting appointments for someone else to close; you will own your pipeline from the initial "hello" to the signed contract. The role involves collaborating with the marketing team to align sales strategies with broader business goals. The Advertising Sales Account Executive will provide exceptional customer service while consistently meeting or exceeding sales targets.

• Consult: You will speak with business owners to understand their needs and explain how our digital ad services can take them to the next level. You’re the expert they didn’t know they needed.
• Prospect: You will aggressively work provided leads, but you also have the hunger to hunt for your own opportunities.
• Close: You are responsible for bringing in new business and driving revenue. You own the cycle. You bring the business home.

Qualifications

• Proven skills in Media Sales and Sales, with a strong ability to meet and exceed revenue targets
• Because of the technical nature of our service, a minimum of 1-2 years of experience in SEM/Paid Online Advertising is required.
• Experience in Account Management and fostering lasting client relationships
• Proficiency in Marketing and Lead Generation strategies
• Outstanding interpersonal, communication, and negotiation skills
• Highly motivated, results-driven, and able to work effectively in a fast-paced environment
• Previous experience in digital advertising or online marketing is highly advantageous

What We’re Looking For

• You are resilient: You focus on the positive and view challenges as opportunities.
• You are honest: You take a consultative approach. You don’t need to mislead people to sell; you sell because you believe in the solution.
• You are hungry: You understand that in sales, you are the architect of your own income. You are willing to work hard to reach the top 20% of our organization.
• You are knowledgeable: Familiarity with Google, Facebook and Instagram ad products is a must with an understanding of Tiktok, Microsoft and Linkedin a major plus.

The Culture: We foster a loose, fun, yet competitive work environment. We laugh often, we learn constantly, and we support each other (but we are here to win). You’ll Fit In If:

• You take ownership (no finger-pointing allowed).
• You treat rejection like water off a duck's back.
• You want a benefit-based, consultative sales career.
• You’re an optimist who hears "No" and thinks, "Okay, that's one step closer to a Yes."
• You don’t need to lie to sell. 

Compensation & Benefits

• Pay Structure: Attractive Base Salary + Commission + Bonuses + Residuals.
• Benefits: Medical and 401k.
• Earning Potential: Realistic first-year income is expected to be $70k–$80k, with six figures being a realistic goal for top producers by Year 2.



Please, no phone calls. We promise to reach out if we think you’re a match!

Summary

This leadership position will support a designated producer by creating additional capacity. This will be achieved by taking the lead in addressing client issues and providing strategic oversight for assigned small business clients. The Client Relationship Specialist (CRS) will also provide support for the producer's new business efforts and collaborate with service team members to resolve issues, answer questions, and offer strategic guidance. Additionally, the CRS will collaborate with Small Business leadership to develop coverage and program structure guidelines tailored for small business clients in the life science industry, with a focus on consistency and facilitating the transition from small to large commercial teams within the Practice Group.

This position will also assume responsibility as a Client Service Executive for assigned World Class Client accounts and other accounts as assigned. Client Executive Service actsas a leader for the service team members to include Client Service Executives, Client Administrators and Client Managers, as well as Marketing and Risk & Loss associates as the need for their expertise occurs.

Essential Duties & Responsibilities – client relationship specialist

• Act as primary resource for Producer’s clients and collaborate with service team members to effectively resolve issues and provide answers to questions.
• Collaborate with small business service team members regarding service processes, effective deliverables, client communication, and overall service approach.
• Collaborate with small business clients on renewal and ongoing servicing items
• Engage in Producer’s new business activities with prospect audits and ensuring proper placement for new clients.
• Maintain regular communication with producer to address time-sensitive or urgent client needs.
• Collaborate closely with the PG Leaders, Team Mentor, Director of Small Business, and Director of Client Service Executives to ensure the team has the necessary resources to meet their requirements. Engage in discussions to address any project impediments and escalate any issues that cannot be resolved by the team.

Essential Duties & Responsibilities – client Executive Service

Oversee ongoing account service activities.

• Prepare production and activity reports.
• Manage/collect receivables in conjunction with Client Sales Executive.
• Meet regularly with Client Sales Executive to update, advise and inform.
• Coordinate activities on accounts.
• Review and deliver summary, proposals and policies.
• Lead, present and participate in meetings with clients.
• Maintain current Insurance Summaries on all accounts.
• Update EAW’s annually on all accounts.
• Meet World Class Client service commitments (relationship Report, Pre-Renewal Meetings, etc.)
• Participate in new business development and proposals with Client Sales Executive.
• Pursue opportunities to round out existing client programs with additional and/or increased lines of coverage.
• Coordinate coverage placement through managing the direction provided to service team.
• Deliver binders and invoices.

Manage all facets of renewal process.

• Initiate client contact and orchestrate renewal strategy meetings.
• Gather renewal underwriting information.
• Oversee process of preparing and updating underwriting specifications.
• Coordinate coverage placement through instructions provided to Marking and Client Administrator, review and deliver binders, invoices, etc.
• Advise, inform, and involve Client Sales Executive, as required in marketing process.
• Prepare and deliver proposals.
• Prepare all orders and instructions to Client Administrator.
• Manage expiration lists.

Act as a leader for the service team members.

• Create an environment oriented to trust, open communication, and cohesive team effort.
• Facilitate problem solving and collaboration when faced with client difficulties.
• Focus the team on the internal and external client requirements, familiarizing them with client specifications, work procedures and processes, quality standards, techniques and tools to support task performance.
• Provide necessary business information to enhance the team’s professional development.
• Ensure deliverables are prepared to satisfy client requirements, cost and schedule.
• Work closely with department Manager and Director of Client Services to obtain necessary resources to support the team’s requirements, discuss project impediments, and to escalate issues which cannot be resolved by the team.
• Establish and consistently maintain effective and positive working relationships with Associates and clients.

Education and/or Experience

• Bachelor’s degree plus 3 or more years of daily World Class Client service experience is required; or, a minimum of 7 - 8 years industry experience showing increasing responsibility directly related to the performance of the above duties including 3 or more years of daily World Class Client service.
• Maintain a valid unrestricted California Fire & Casualty Solicitors license and a valid Drivers license.
• Achieve and maintain advanced insurance designations applicable to the above duties such as CPCU or CIC designations.
• Excellent understanding of insurance terminology, trends and factor influencing the industry, and the various lines of Business Insurance insurance.
• Proficiency with MS Office Software (Word, Excel, Outlook).
• Prioritize tasks, set and achieve goals, think logically in solving problems and present results neatly, with clarity and precision in both oral and written form.
• Ability to present complicated information to a variety of interest groups in a clear and unambiguous way, connecting with the group in terms of style and content.

Work Environment & Physical Demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as the use of office equipment such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.
• Travel to client sites will be required. Usually travel is within driving distance, but may occasionally consist of a 1 to 2 night stay.

The applicable base salary range for this role is $90,100 to $167,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

WHY TENANT

At Tenant, Inc., we’re modernizing the self-storage industry through intuitive technology and customer-first solutions. You’ll work alongside thoughtful, driven teammates who value ownership, collaboration, and growth. This role offers hands-on exposure to customer success in a fast-growing SaaS environment and the opportunity to build a strong foundation for a long-term career in Customer Success.

JOB SUMMARY

The Customer Success Manager plays a key role in supporting customer adoption, satisfaction, and retention. This position partners closely with senior Customer Success, Sales, Product, and Support teams to ensure customers receive timely guidance, proactive support, and consistent value from the Tenant platform.

This role is ideal for someone who is customer-centric, organized, eager to learn, and excited to grow within a SaaS customer success organization. You will support a mix of small to mid-market and select high-touch customers while developing the skills needed to manage more complex accounts over time.

KEY RESPONSIBILITIES

Customer Ownership & Retention Support

• Manage revenue retention, engagement plans and flag at-risk in assigned customer base.
• Support a portfolio of customers by serving as a day-to-day success contact.
• Monitor customer engagement, usage, and health indicators to identify potential risks or opportunities.
• Participate in customer check-ins, QBR preparation, and follow-ups under the guidance of senior team members.
• Support renewal and expansion efforts by reinforcing product value and customer outcomes.

Customer Success Execution

• Assist with onboarding activities to help customers successfully launch and adopt the Tenant platform.
• Guide customers through product features, workflows, and best practices.
• Help maintain and update customer success playbooks, templates, and enablement materials.
• Develop deep familiarity with Tenant’s products and act as a trusted product resource for customers.

Cross-Functional Collaboration

• Partner with Sales, Support, Product, and Engineering teams to address customer needs and feedback.
• Escalate customer issues appropriately and help track resolutions.
• Assist with customer communications related to product updates or service notifications when needed.
• Maintain accurate customer records, tasks, and workflows in and other tools.

Operational Excellence & Learning

• Track customer health, adoption metrics, and engagement trends.
• Learn how to interpret customer data and translate insights into action.
• Support continuous improvement of Customer Success processes and documentation.
• Assist with support overflow or customer inquiries during peak periods.

TEAM & CULTURE

• Build strong working relationships across a collaborative, mostly remote team.
• Demonstrate a customer-first mindset, accountability, and eagerness to learn.
• Participate in team meetings, training sessions, and professional development opportunities.
• Contribute positively to a culture of growth, feedback, and shared success.

QUALIFICATIONS & EXPERIENCE

• 1–3 years of experience in a customer-facing role (Customer Success, Support, Account Management, Sales, or similar), preferably in a SaaS environment.
• Strong interest in Customer Success, customer experience, and technology.
• Excellent communication skills—written, verbal, and interpersonal.
• Highly organized with the ability to manage multiple tasks and priorities.
• Comfortable working with data and learning how to use metrics to guide decisions.
• Experience with tools like Zendesk, , CRM systems, or similar platforms is a plus.
• Curious, proactive, and motivated to grow into a more senior Customer Success role over time.

Tenant, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. #CSMJobs, #StartupCareers, #Mondaydotcom, #Zendesk#NowHiring #CustomerSuccess #CustomerSuccessManager #SaaSJobs #CustomerExperience #CustomerRetention

#TechCareers #B2BSoftware #PropTech #SelfStorage #GrowthCareer #EarlyCareerJobs

#RemoteJobs #CustomerFirst

Contracts Administrator

Location: Irvine, CA

Salary: $90 - $95k + ACIP 10%

Position Summary:

Administers moderately complex contracts to ensure compliance with customer and company requirements. Responsible for proposal preparation, pricing negotiation, contract performance monitoring, and customer account management. Supports order management, S&OP demand planning, and customer communications.

Key Responsibilities:

• Review and administer contracts, POs, and Long-Term Agreements for compliance (pricing, delivery, terms).
• Prepare and submit compliant proposals in response to RFPs.
• Negotiate pricing, terms & conditions (including FAR/DFAR flow-downs).
• Manage full contract lifecycle (RFP to closeout).
• Monitor financial performance, delivery status, and contract amendments.
• Serve as primary customer point of contact.
• Resolve claims, complaints, and out-of-scope changes.
• Ensure compliance with federal, state, and aerospace regulations.
• Support order entry, portal management, schedule changes, and demand planning.

Qualifications:

• Bachelor’s degree in Business or related field.
• 2+ years of contract administration experience.
• Knowledge of FAR/DFAR, USG contracting, CAS, certified cost/pricing data.
• Experience managing government and/or commercial contracts.
• Strong negotiation, analytical, and communication skills.
• Proficient in standard business systems and software.
• NCMA or IACCM certification preferred.