Jobs in Concord Massachusetts
527 positions found — Page 14
A
Engineering Support Coordinator
Salary not disclosed
Engineering Support Coordinator Westford, MA- HYBRID 6 Months Pay Rate Range: $28.00-$33.00/hr Work Schedule: Hybrid, on-site from Tuesday to Thursday.
Assignment Hours (example
- 8am-5pm): No strict arrival and departure/log-on log-off times, but 8 hour days with the expectation that they can be flexible to attend meetings or perform urgent tasks if need may be.
Non negotiable Skills/experience: Strong financial operations background (billing, reconciliations, etc.), Proficiency with Excel, Experience supporting finance process workflows, Strong attention to detail and ability to work in a fast-paced environment/support many sites with strong communication skills.
We are seeking a detail-oriented Engineering Support Coordinator to support day-to-day administrative and financial operations.
This role will manage purchase order (PO) follow-up, vendor payments, cross-functional correspondence, financial document, and agreement management, and provide hands-on support for budgeting and capitalization processes.
Responsibilities will also include a variety of administrative tasksnot just financial duties such as expenses and travel coordination, but any additional operational support needed to keep processes running smoothly.
This position will also assist Engineering Support Specialists by providing timely administrative, financial, and coordination support as needed.
The ideal candidate is highly organized, proactive, and comfortable working across multiple teams, systems, and stakeholders.
They will work closely with our AP and Procurement teams.
Assignment Hours (example
- 8am-5pm): No strict arrival and departure/log-on log-off times, but 8 hour days with the expectation that they can be flexible to attend meetings or perform urgent tasks if need may be.
Non negotiable Skills/experience: Strong financial operations background (billing, reconciliations, etc.), Proficiency with Excel, Experience supporting finance process workflows, Strong attention to detail and ability to work in a fast-paced environment/support many sites with strong communication skills.
We are seeking a detail-oriented Engineering Support Coordinator to support day-to-day administrative and financial operations.
This role will manage purchase order (PO) follow-up, vendor payments, cross-functional correspondence, financial document, and agreement management, and provide hands-on support for budgeting and capitalization processes.
Responsibilities will also include a variety of administrative tasksnot just financial duties such as expenses and travel coordination, but any additional operational support needed to keep processes running smoothly.
This position will also assist Engineering Support Specialists by providing timely administrative, financial, and coordination support as needed.
The ideal candidate is highly organized, proactive, and comfortable working across multiple teams, systems, and stakeholders.
They will work closely with our AP and Procurement teams.
Not Specified
A
Broadband Technician I
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Enterprise Account Manager
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Enterprise Account Manager: Acting as a single point of contact, the Account manager is responsible for uncovering revenue generating opportunities from Astound's existing customers.
Primary emphasis will be on growing revenue from this base, controlling customer churn, and contracting clients that are currently without agreements.
The role will be both customer facing and on the phone.
Manage, up-sell, and renew agreements of existing base Secure month-to-month customers into long term contracts Oversee bulk video accounts Reducing customer churn Track, manage, and report ongoing activity relative to plan Identify competitive pricing solutions for customers Manage a module of named accounts Performs other duties as assigned What You Bring to the Table: Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers using Customer Relationship Management (CRM) and other organic systems Ability to communicate with C level executives within an organization Experience in technology sales, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies Technical skills related to network and transmission design and local access services is a plus Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications Operational understanding of telecommunications ordering, provisioning, and billing processes Working knowledge of general marketing principle tools and processes Skills necessary for decision making and maintaining customer retention Strong communication and business writing skills Preferred Qualifications: Minimum 3 years' experience selling data and or voice services Involvement in trade and commercial organizations to expand the market awareness of the company Education: High school diploma or equivalent required.
We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The base salary for this position is $75,000-$80,000,and opportunities for commissions, bonus and benefits, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Commissions at plan: Targeted commissions are twenty one thousand, six hundred dollars annually.
Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Enterprise Account Manager: Acting as a single point of contact, the Account manager is responsible for uncovering revenue generating opportunities from Astound's existing customers.
Primary emphasis will be on growing revenue from this base, controlling customer churn, and contracting clients that are currently without agreements.
The role will be both customer facing and on the phone.
Manage, up-sell, and renew agreements of existing base Secure month-to-month customers into long term contracts Oversee bulk video accounts Reducing customer churn Track, manage, and report ongoing activity relative to plan Identify competitive pricing solutions for customers Manage a module of named accounts Performs other duties as assigned What You Bring to the Table: Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers using Customer Relationship Management (CRM) and other organic systems Ability to communicate with C level executives within an organization Experience in technology sales, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies Technical skills related to network and transmission design and local access services is a plus Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications Operational understanding of telecommunications ordering, provisioning, and billing processes Working knowledge of general marketing principle tools and processes Skills necessary for decision making and maintaining customer retention Strong communication and business writing skills Preferred Qualifications: Minimum 3 years' experience selling data and or voice services Involvement in trade and commercial organizations to expand the market awareness of the company Education: High school diploma or equivalent required.
We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The base salary for this position is $75,000-$80,000,and opportunities for commissions, bonus and benefits, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Commissions at plan: Targeted commissions are twenty one thousand, six hundred dollars annually.
Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Business Development Manager ROE
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Broadband Tech
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Internet Tech
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Cable Tech
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Cable Technician
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Residential Business Development Manager
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Business Development Manager I, II, or III: Opportunity to earn up to $135,000
- $230,000 a year (or more), with uncapped commissions! We offer a $60,000
- $100,00 base salary with a commission plan that allows you the freedom to exceed quota! (
*See total compensation details below the job description).
You will be representing a superior internet package and company that cares about you and our customers.
Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide.
The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units).
Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.
Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future.
This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The ba se salary range for this position is $ 60,000
- $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
I BDM I- $60,000
- $75,000 annually BDM II- $75,000
- $85,000 annually BDM III- $85,000
- $100,000 annually Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
A
Internet Technician
🏢 Astound
Salary not disclosed
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Not Specified
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