Jobs in Concord Hybrid

Bilingual Customer Service Representative Company in Huntersville is looking for a Bilingual Customer Service Representative.

Contract to Hire, M-F, 8 am
- 5 pm Position Summary We're hiring a Bilingual Customer Service Representative (English/Spanish) to support customers with billing questions, service requests, account updates, and general inquiries.

In this role, you'll serve as a key point of contact for customers by phone and digital channels, ensuring a positive experience while accurately documenting and resolving issues in a timely manner.

What You'll Do Provide professional customer support in both English and Spanish via phone, email, chat, and/or online portals Assist customers with billing inquiries, payment arrangements, and account explanations Process service requests such as start/stop/transfer service, scheduling, and basic troubleshooting intake Explain utility programs, policies, and service options in a clear, customer-friendly manner Enter and update customer information accurately in CRM and billing systems Resolve common issues on first contact and escalate complex matters to the appropriate department Handle sensitive situations (late payments, disconnections, service interruptions) with empathy and professionalism Meet or exceed quality, productivity, and attendance expectations Follow all company guidelines for customer data privacy and regulatory compliance Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future (TM)

Immediate Opportunities: Full-time Local Class A CDL Truck Drivers • Earn $81000 annually • Home daily • Driver referral bonus program up to $5000 per referral What you will do: • Work at various dedicated accounts and shifts locally as needed • Perform multi-stop deliveries of parts and supplies • Unload the trailer using manual pallet jacks, hand trucks, and rolling cages • Use a scanner to scan products as they are unloaded and delivered Schedule: • Dispatch times will vary depending on the work assignment You will drive: • Late model, Penske maintained trucks • Best-in-class specs designed for comfort Comprehensive benefits package includes: • Paid vacation and holidays day 1 • Generous retirement benefits • Excellent health care coverage-medical, dental, and vision • Short and long-term disability; life and AD&D insurance • Company-provided uniforms and safety footwear • Employee discount benefit program • Driver referral bonus program up to $5000 per referral • Safety incentive program • Premier Driver Recognition Program Our excellent benefits plan keeps associates and their families happy, healthy, and secure.

To learn more visit Why Penske? Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske.

When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time.

And we’re proud to haul freight for some of the world’s leading brands.

(Yes, we’re more than just the yellow trucks.) But it’s more than that.

It’s about incredible customer service and building relationships with your accounts.

When you drive for Penske, you’re representing Penske, but you’re also representing your clients.

In fact, you’ll probably be driving their branded trucks and wearing their uniform.

You’ll be on the move with Penske and so will your career.

We have tons of training opportunities for you.

And with locations across the nation, you can also move to a new city.

Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record.

We pay every Friday, and for most of our driving positions, you’re home daily.

Yes, daily.

Are you ready to take it to the next level? Come drive for Penske.

Qualifications: • Valid Class A CDL required.

Applicants must be domiciled in the U.S.

and licensed in their state of residence • Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required • 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years • 3 years DMV/MVR record with two or fewer moving violations or accidents • In order to be compliant with federal law (49 C.F.R.

391.11(b)(2)), this role requires English language proficiency • Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

• This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.

Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The associate must be able to see and hear.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit.

The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.

The associate must be able to lift and/or move up to 50lbs/23kg and may occasionally lift and/or move up to 100lbs/45kg.

• The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area.

Penske is an Equal Opportunity Employer.

About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.

With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.

Visit Penske Logistics to learn more.

Job Category: Driver Job Family: Drivers Address: 5200 Spector Drive Primary Location: US-NC-Charlotte Employer: Penske Logistics LLC Req ID: 2602600

Job Title : Senior Data Analyst Location : Charlotte, NC Job Description : Perform end-to-end setup, enrichment, and maintenance of securities and reference data in Eagle and related data management platforms.

Validate and reconcile data between Bloomberg, CRD, GoldenSource, Eagle, and internal systems to ensure accuracy and completeness.

Execute and monitor daily data feeds, ensuring timely updates and resolving exceptions or breaks.

Conduct security master maintenance across multiple asset types equities, fixed income, derivatives, structured products, and funds.

Collaborate with Front Office, Portfolio Management, Compliance, and Operations teams to resolve data discrepancies and support trade enablement.

Support data quality initiatives, including automation, process improvements, and data standardization efforts.

Participate in UAT testing, change management, and production deployment validation for system enhancements or platform migrations.

Maintain comprehensive process documentation and ensure adherence to internal data governance and control frameworks.

Handle ad-hoc data requests, issue analysis, and reporting as required by business users or management.

Skills : SQL or data query/reporting knowledge.

Prior exposure to automation or process improvement initiatives (Alteryx, Python, VBA, etc.).

Experience working with middle office or front office support environments.

Understanding of trade lifecycle and reference datas role in

A recruiting agency is searching for a high-impact Corporate Controller to lead the accounting organization during a time of growth and acquisitions.

The successful candidate will oversee consolidated accounting, improve the close process, ensure SOX compliance, and collaborate closely with executives.

This role requires a CPA, 15+ years of experience in accounting leadership, and expertise in consolidations.

Strong communication skills and NetSuite knowledge are essential for success in this dynamic environment.
#J-18808-Ljbffr

Role Summary

Our client is seeking a high-impact Corporate Controller to lead the accounting organization during a period of sustained growth and acquisition activity. This role is open due to promotion and offers significant visibility and influence across the executive team.

The Corporate Controller will oversee consolidated accounting across three divisions, lead post-acquisition integration efforts, strengthen SOX compliance, accelerate and standardize the close process, and continue automation initiatives within NetSuite. This leader will partner closely with the CFO, SVP of Finance, and Director of Technical Accounting & External Reporting to ensure a scalable, disciplined accounting infrastructure suitable for a public, acquisition-driven enterprise.

Key Responsibilities
Enterprise Accounting & Consolidations

• 
  
• Lead consolidated financial reporting across three operating divisions.
  
• Own and materially improve the monthly and quarterly close process – driving timeline reduction and implementing a standardized, scalable close framework.
  
• Ensure accurate GAAP reporting and operational execution of accounting policies including ASC 606 and ASC 842.
  
• Maintain integrity of intercompany processes, balance sheet governance, and enterprise-wide reconciliation standards.
  

M&A Integration & Infrastructure Build-Out

• 
  
• Lead accounting integration of acquired companies, many originating from private environments with inconsistent controls and processes.
  
• Standardize accounting policies, reporting structures, and internal controls across newly integrated businesses.
  
• Partner cross-functionally on ERP alignment and reporting integration within NetSuite.
  
• Build infrastructure capable of supporting continued acquisition activity.
  

SOX, Controls & Audit

• 
  
• Own SOX compliance execution and strengthen internal controls over financial reporting.
  
• Serve as primary liaison to external auditors for annual audit and quarterly reviews.
  
• Identify control gaps and drive remediation initiatives across divisions.
  

Systems & Process Optimization

• 
  
• Drive continued automation and optimization within NetSuite.
  
• Improve reporting efficiency, workflow automation, and data accuracy.
  
• Implement best-in-class close management and documentation standards.
  

Leadership & Executive Partnership

• 
  
• Lead and develop the accounting organization.
  
• Partner closely with the Senior Director of Shared Services to ensure transactional accounting supports corporate objectives.
  
• Communicate effectively with executive leadership, division finance teams, auditors, and Board stakeholders.
  
• Elevate accountability, structure, and financial rigor across the enterprise.
  

Required Background

• 
  
• CPA required; Big Four or national public accounting foundation strongly preferred.
  
• 15+ years of progressive accounting leadership experience.
  
• Prior experience in high-growth, M&A-driven organization.
  
• Deep consolidations expertise across multi-entity environments.
  
• Strong SOX and public company audit experience.
  
• Demonstrated success reducing close timelines and professionalizing accounting processes.
  
• Experience integrating acquired businesses and standardizing controls.
  
• NetSuite experience strongly preferred.
  
• Exceptional communication skills and executive presence.
  

#J-18808-Ljbffr

The Operations Accounts Receivable Lead will own the end-to-end receivables lifecycle for all bulk and wholesale matcha transactions, from national accounts to smaller customers. This role is responsible not only for invoicing and collections, but for actively managing cash risk, enforcing contract terms, aligning customer deposits with production and allocation schedules, and ensuring the company is never over-exposed on inventory or shipments. Open to applicants in all 50 states.

This individual will design and operate an AR system that ties deposits, allocations, contracts, and shipment releases together, working closely with Sales, Operations, and Import/Export to ensure goods move on time without carrying unnecessary receivable or inventory liability.

Responsibilities

End-to-End Accounts Receivable Ownership

End-to-End Accounts Receivable Ownership

• Manage the full AR lifecycle: contract review → deposit requirements → invoicing → collections → reconciliation.
• Oversee receivables across all customer segments, including national accounts, distributors, private-label customers, and smaller wholesale buyers.
• Ensure all negotiated pricing, freight terms, surcharges, tariffs, and special conditions are accurately entered, tracked, and collected.

Contract Enforcement & Risk Management

• Audit all customer activity against executed sales contracts to ensure strict adherence to:
• Payment terms
• Deposit requirements
• Allocation schedules
• Shipment release conditions
• Actively push for larger upfront cash deposits and reduced net terms, in coordination with Sales and Finance, to minimize receivables and inventory exposure.
• Identify and escalate contract deviations, late payments, or risk patterns early-before inventory is produced or released.

Deposit & Allocation AR System Development

• Design and maintain an AR framework that:
• Aligns customer advance deposits with production runs and allocation schedules
• Matches deposits against specific lots, SKUs, or contract volumes
• Reduces cash-inventory liability by ensuring inventory is backed by customer funds whenever possible
• Track deposit balances, applications, refunds, and roll-forwards with absolute clarity and auditability.

Cross-Functional Coordination (Critical)

• Partner closely with:
• Operations & Production – to align customer payments with milling, packing, and release timelines
• Import/Export & Logistics – to ensure payments clear before shipment while avoiding port or vessel delays
• Sales – to structure payment terms that protect cash while remaining commercially viable
• Ensure the rule is enforced: no payment = no release, without causing shipment bottlenecks or customer escalations; for NET term customers ensuring that their account is in good standing before additional goods release and enforcing and correcting any negative credit performance of any NET term customers.

Collections Leadership & Execution

• Lead and manage the AR/accounting team responsible for:
• Continuous follow-ups
• Structured, timely, and increasingly firm payment nudges
• Clear documentation of customer communications and commitments
• Establish escalation protocols for late or non-responsive customers, including payment holds and shipment freezes.

Reporting & Visibility

• Provide regular reporting on:
• AR aging by customer and deal
• Deposit coverage vs inventory exposure
• Contract-compliant vs at-risk accounts
• Cash-in vs goods-out timing gaps
• Surface actionable insights to leadership to support credit decisions, allocation planning, and customer prioritization.

Qualifications & Experience

• 5–10+ years in Accounts Receivable, Credit, or Accounting leadership, preferably in:
• CPG
• Food & beverage
• Import/export or inventory-heavy businesses
• Sales contracts with multiple variables in payment dues (freight, tariffs, goods, price increases, and so on)
• Strong experience managing:
• Large wholesale and national accounts
• Contract-driven pricing and payment terms
• Advance deposits and prepayment structures
• Proven ability to enforce payment discipline while working cross-functionally with Sales and Ops.
• Experience managing and motivating AR or accounting team members.

Skills & Competencies

• Exceptional attention to detail with contracts and financial terms
• Strong negotiation and assertive communication skills
• Systems thinker—able to design AR processes, not just execute them
• Comfortable pushing back internally and externally to protect cash
• Highly organized, deadline-driven, and persistent
• ERP/accounting system proficiency (Monday, QuickBooks, Hubspot)
• Able to handle the pressure of being responsible ~8-9 figures of AR, annually
• Ability to work within imperfect systems (and to help perfect them)
• Loves Matcha (a bonus)

Success Metrics (What “Good” Looks Like)

• Reduced AR aging and faster cash conversion cycles
• High percentage of inventory backed by customer deposits
• Zero shipment delays caused by payment surprises
• Fewer contract deviations and write-offs
• Clear, predictable cash flow aligned with allocation schedules

For interested applicants, please send your resume to:

(must cc: )

Email Subject: [Your Name] - Operations AR Lead

Remote working/work at home options are available for this role.

Job Summary

* This role will be based out of our various retail locations throughout Tennessee along with one day per week working from home supporting centralized services*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities

* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.

About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
#LI-JJ1
#LI-Hybrid

Basic Qualifications

* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).

Preferred Qualifications

* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).

Clarksville, Gallatin, Lawrenceburg, Manchester, Murfreesboro, Nashville

We will consider employment of qualified applicants with arrest and conviction records.

Salary Range: $122,096 - $157,976 / Salaried
Remote working/work at home options are available for this role.

Job Summary

*This role will be based out of our various retail locations throughout North Carolina along with one day per week working from home supporting centralized services.*

Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities

* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.

About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as
* Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).

Preferred Qualifications

* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).

Winston-Salem, Wilmington, Greensboro, Edenton, Asheville, Elkin, Winston

We will consider employment of qualified applicants with arrest and conviction records.

#LI-SC1

Salary Range: $134,368 - $157,976 / Salaried
Remote working/work at home options are available for this role.

*This role will be based out of our various retail locations throughout Missouri along with one day per week working from home supporting centralized services*

Job Summary

Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. #LI-Hybrid Job Responsibilities

* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.

About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).

Preferred Qualifications

* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).

Kansas City, St. Louis, Florissant, St. Peters, Springfield

We will consider employment of qualified applicants with arrest and conviction records.
#LI-MF1

Salary Range: $127,920 - $168,896 / Salaried
Remote working/work at home options are available for this role.

POSITION SUMMARY/RESPONSIBILITIES Serves as member of health care team that provides specialized health care including preventive care and on-going health maintenance for selected groups of patients.

Functions in a variety of settings ranging from ambulatory to inpatient.

Participates in the care of well, acutely ill and chronically ill patients.

EDUCATION A Registered Professional Nurse who is prepared for advanced nursing practice by virtue of knowledge and skills obtained through an accredited post basic or advanced educational program of study acceptable to the Board of Nurse Examiners.

A Master's degree in nursing is preferred.

Must be a participating Medicare provider or eligible to obtain a Medicare provider number.

Three years of nursing experience is required and two years of advanced practice is preferred.

LICENSURE/CERTIFICATION Must be currently licensed as a Registered Nurse in Texas and credentialed by the State to practice as an Advanced Nurse Practitioner.

Must maintain current AHA BLS or higher in accordance with Medical-Dental staff bylaws.

Prescriptive authority is required.

Valid DEA number must be obtained within 90 days of hire.

Certification by a national nursing body is required.

Remote working/work at home options are available for this role.