Jobs in Cheviot Ohio

The opportunity

Delaware North Sportservice is searching for seasonal Buffet Attendants to join our team at Great American Ball Park in Cincinnati, Ohio. As a Buffet Attendant, you will be responsible for ensuring an effective operation of assigned luxury suites, including stocking, serving, and attending to guests' needs.

If you are looking for a fast-paced role offering opportunity, and potential to learn where your efforts are rewarded, apply now

Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$14.00 - $14.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Prepare the suite and ensure all items are in place for guest arrival, including those ordered in advance of the event
• Anticipate guests' needs, suggest additional items such as appetizers and desserts, and communicate in-suite orders to kitchen and bar staff
• Ensure all laws and regulations are being followed, including checking for identification before serving alcohol
• Obtain signatures from the suite host on any charges incurred

More about you

• No high school diploma or GED required
• Minimum of 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment required
• Previous experience as a suite runner preferred

Physical requirements

• Ability to lift to 50 pounds 
• Ability to stand and walk for the entire length of the shift
• Exposure to variable temperatures 
• May be required to work in narrow spaces

Shift details

Days
Evenings
On call
Holidays
M-F
Weekends
Events
OT as needed

Who we are

Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Job Title: Structural Engineering Department Manager

Location: Cincinnati, OH

About Jedson Engineering

Jedson Engineering provides full-service engineering, procurement, and construction management solutions to clients in industrial and manufacturing sectors. We deliver practical, innovative designs while focusing on safety, quality, and client satisfaction.

Position Overview

Jedson Engineering is seeking a Structural Engineering Department Manager to lead and grow our structural engineering group in Cincinnati, OH. The ideal candidate will have strong technical expertise in structural design, proven leadership skills, and the ability to manage both people and projects.

Key Responsibilities

• Lead and manage the Structural Engineering department, including supervising engineers, designers, and drafters.
• Oversee structural engineering deliverables across industrial and commercial projects (steel, concrete, foundations, buildings, and equipment structures).
• Provide technical guidance, quality assurance, and mentorship to team members.
• Collaborate with project managers and other discipline leads to ensure on-time, on-budget delivery.
• Develop staffing plans, assign resources, and support career growth of the team.
• Maintain department standards, procedures, and best practices.
• Build and maintain strong client relationships through technical leadership and excellent communication.
• Support business development efforts, including proposal preparation and project estimating.

Qualifications

• Bachelor’s degree in Civil/Structural Engineering
• Experience in structural engineering leadership/management role.
• Strong knowledge of structural design codes (AISC, ACI, ASCE, etc.).
• Experience with industrial projects (manufacturing, chemical, pulp & paper, or similar).
• Proficiency in structural analysis and design software (STAAD, RISA, RAM, or equivalent).
• Excellent communication, leadership, and organizational skills.

Why Join Jedson?

• Lead a highly skilled team with growth opportunities.
• Be part of a collaborative, client-focused culture.
• Competitive compensation and benefits package.

• Application Testing: Develop and execute thorough test plans, test cases, and scripts to validate ITOM applications against requirements.
• Collaboration: Work closely with cross-functional teams, including developers and product managers, to identify testing requirements and ensure comprehensive coverage.
• Defect Management: Identify, document, and manage defects using defect tracking tools, while providing detailed reports to the development team.
• Regression & Performance Testing: Conduct regression, integration, and performance testing to verify system reliability and efficiency.
• Automation Implementation: Contribute to the development of automated testing frameworks to enhance testing efficiency and coverage.
• Continuous Improvement: Participate in team meetings and provide insights on testing processes and methodologies to foster a culture of continuous improvement.

• Experience: 3-5 years total work experience, with a focus in Quality Assurance testing, particularly in IT Operations Management.
• Technical Proficiencies:
  • Strong knowledge of ITOM processes and testing methodologies.
  • Proficiency in test management and defect tracking tools (e.g., JIRA, TestRail).
  • Experience in scripting and automation testing tools.

• Familiarity with cloud-based systems and integrations.
• Strong analytical and problem-solving abilities, paired with meticulous attention to detail.
• Experience in Agile methodologies.

Location: Cincinnati, OH (New ACF Office)

ACF Global Logistics is a privately held, woman-owned global logistics provider built for shippers that need real control over international freight, customs, and cross-border supply chains.

We operate our own offices and teams across the U.S., Mexico, Europe, and Asia, with in-house customs brokerage, bonded warehousing, and direct carrier relationships. No agents. No handoffs. No guesswork.

Our new Cincinnati office was opened specifically to support experienced domestic logistics professionals who want to expand what they can offer their customers into international, cross-border, and customs-driven freight—without rebuilding their book from scratch.

This role is designed for successful domestic freight brokers and logistics account executives who:

• Have a strong, relationship-driven book of domestic business
• Are increasingly fielding customer questions about imports, exports, Mexico, or customs
• Want a credible global platform behind them when those conversations come up
• Prefer staying customer-facing rather than becoming an operations specialist

If your customers already trust you—and you want to grow revenue per account instead of chasing new domestic lanes—this role is built for you.

As a Global Logistics Account Executive, you’ll focus on expanding international, cross-border, and customs services within existing customer relationships, while also developing new global accounts.

You’ll be based in our Cincinnati office and supported by ACF’s in-house operational teams across:

• United States
• Mexico
• Europe
• Asia

You own the relationship. ACF handles execution.

• Expand international, cross-border, and customs services within existing and new accounts
• Identify opportunities tied to imports, exports, Mexico flows, bonded freight, and landed-cost optimization
• Build long-term customer relationships centered on execution, reliability, and trust
• Collaborate with ACF’s global teams to design practical, executable logistics solutions
• Present routing options, cost benchmarks, and transit comparisons clearly and confidently
• Remain the primary commercial point of contact while leveraging ACF’s in-house capabilities
• Track pipeline activity and performance through CRM tools

• 5+ years of experience in domestic brokerage or logistics sales
• Proven success managing and growing customer relationships
• Interest in expanding into global logistics (international experience not required)
• Consultative selling mindset—not transactional
• Strong communication, organization, and follow-through
• Comfort using CRM platforms and basic sales reporting tools

• Ground-floor opportunity in ACF’s newly opened Cincinnati office
• In-house customs brokerage
• Real global offices, not agent networks or third-party handoffs
• Ability to grow wallet share within existing customer relationships
• Direct access to operations, customs, and leadership teams
• Clear path to long-term growth as ACF expands its Midwest and cross-border footprint

• Competitive base salary with uncapped commission
• Ability to expand revenue within existing customer relationships
• Full support from in-house global operations and customs teams
• Autonomy to manage and grow your own book of business
• Career progression tied to office and company expansion
• Domestic and international travel opportunities

Role: Senior Digital Product Designer IV

Cincinnati, OH - Onsite

• BA or Certification in Design, with concentration in Experience Design, User Experience, Interaction Design or related field
• 2-5 years of experience in a field that directly or readily translates to the responsibilities of this role
• A portfolio of work that demonstrates a professional caliber of a skill related to the function of this role
• Ability to own and articulate design decisions
• Basic understanding of agile product development
• Strong written and verbal communication skills
• Exposure and/or training in Design Thinking principles and methodologies is advantageous
• Identifies new opportunities by creating bonds of trust with team members, customers, and clients.
• Identifies opportunities for necessary/impactful changes and actively drives appropriate designs.
• Mentors across team in development and technical skills, as well as, Design & Innovation methods.
• Demonstrates passion and focus on the total holistic customer experience.
• Works iteratively. Decides and acts appropriately when all available information may not be possible to obtain. Makes small informed decisions and course corrects as a result of feedback on those decisions.
• Proficiency with design and prototyping tools including Figma, Creative Suite
• Knowledge of HTML and CSS a plus
• Expertise in usability, accessibility and responsive design best practices

Description:

Lead end‑to‑end project delivery of Power Platform solutions, including Model‑Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations. Translate business requirements into functional solution designs, ensuring alignment with Power Platform best practices, Microsoft’s Center of Excellence (CoE) guidance, and enterprise governance. Manage solution architecture discussions with technical teams to define data models, Dataverse tables, business rules, security roles, and app logic.

Primary Responsibilities:

• Lead end‑to‑end project delivery of Power Platform solutions, including Model‑Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations.
• Oversee testing cycles, including app performance, accessibility, and device responsiveness for mobile and desktop scenarios.
• Lead projects involving Power Automate flows for process automation, RPA/desktop flows, and system integrations
• Primary liaison between Ascendum and client. Responsible for providing status reports, working with the internal team on specific projects, Project timelines, etc.
• Work with clients on reviewing requirements and assisting in the design of applications as it relates to their requirements.
• Performing Unit Testing of projects where application development is involved and coordinate issue remediation with the team.
• Project Monitoring and Reporting – Monitor and report on existing projects, providing tracking data to Directors for them to ensure timely execution and completion of all projects. Track and report projects for resource forecasting, project labor tracking, project budget versus actual reporting.
• Project Management Systems Data Entry: collect, organize and enter data into Project Management Systems as assigned including resource forecasts, time reporting, training requirement management.
• Provide Administrative support for maintaining client billing and invoicing
• Data analysis - Analyze project management systems to identify and document agreed to processes and recommend continuous process improvements for review with senior leadership to guide their decision making.
• Project Management Reports - In partnership with the project manager and project leaders, develop project reports to be delivered to senior leadership. Collaborate to develop KPIs; produce associated reports. Design, develop and produce overall PMO reports as required.
• Evaluate and make continuous improvement recommendations on processes. Collaborate on new PM technology and where applicable lead implementation.

Skills/Qualifications:

• 6+ years Project Management and/or Business Analysis/Project Support experience
• Exceptionally thorough, meticulous and with great attention to detail for project management system data entry and update
• Familiarity with Project Management and Professional Services Management Tools and methodologies, specifically BQE.
• Understanding of the Microsoft 365 ecosystem specifically SharePoint, Teams, OneDrive and Power Platform – Power Apps, Power Automate, Power BI and Copilot
• Excellent computer skills including Microsoft Office Suite/M365
• Excellent organizing and prioritization skills
• Excellent analytical and critical thinking skills
• Excellent written and verbal communications skills
• Bachelor’s degree preferred

Project Manager - Commercial Plumbing

Cincinnati, OH

$120,000 - $140,000 + Bonus

Direct Hire / Full-Time Position

Bright Minds' fast-growing MEP services client is hiring an experienced Project Manager with commercial plumbing and mechanical expertise. Qualified candidates will have 5-10+ years of plumbing and mechanical construction experience focused on commercial or industrial projects. This is an excellent opportunity to join a growing team with a strong company culture and a solid pipeline of projects with both new and existing customers.

Required Experience:

• 5+ years of Project Management experience with commercial or industrial plumbing and mechanical construction projects
• Journeyman Plumber license
• Full project lifecycle experience including project financials, scheduling, client reporting, job cost analysis, and project documentation
• Strong communication and interpersonal skills
• Experience managing subcontractors, field teams, and project schedules preferred

To apply, please submit your resume to

Company Description

FORMSET is located in Cincinnati, OH and specializes in industrial design, product development, and product rendering/animation. From concept to production, we offer full-cycle product development, industrial design, design engineering, and manufacturing optimization solutions as well. Our expertise ranges from consumer electronics to advanced prototyping and production solutions, serving both Fortune 500 companies and startups. At FORMSET, we are driven by a passion for transforming ideas into innovative, tangible products that push the boundaries of design and technology.

Role Description

This is a remote/hybrid role for a Freelance 3D Artist (Cincinnati preferred). The 3D Artist will handle tasks including creating 3D models, textures, and environments for realistic visuals, and setting up lighting to achieve desired aesthetic effects. Responsibilities also involve animating 3D assets and ensuring designs meet project specifications and timelines. Collaboration with cross-functional teams to deliver visually appealing animations will be a key aspect of the role.

Qualifications

• Proficiency with 3D modeling software(Blender preferred) and expertise in creating high-quality 3D models.
• Strong skills in environment creation, texturing, and lighting for realistic or stylistic visual outputs
• Experience in 3D product animations
• Ability to collaborate effectively in a remote working environment if necessary
• Attention to detail and a creative approach to problem-solving
• Previous experience in 3D animated product advertisement

A well-established distribution companyis seeking an experienced and passionate individual with strong leadership skills to join our Warehouse Leadership Team. This individual will oversee all aspects of warehouse operations, ensuring safety, productivity, and efficiency.

We are seeking a candidate with a continuous improvement mindset and experience with lean operations. This is a full-time, second shift, exempt position.

Apply now if you are ready to take on a challenging and rewarding role in warehouse leadership and become part of a team dedicated to excellence and service.

Operations Supervisor Job Responsibilities

• Lead, motivate, and engage a team of 30–50 associates to achieve peak performance through efficient operations
• Monitor performance metrics and operational performance; identify and resolve concerns
• Conduct process evaluations and workflow analysis to identify operational improvement opportunities
• Develop, implement, and maintain Standard Operating Procedures (SOPs) to support operational consistency and best practices
• Support the development and implementation of warehouse training plans
• Coach, develop, and provide feedback to warehouse staff
• Conduct powered equipment training classes and certifications
• Conduct incident and near-miss investigations
• Adhere to inventory control procedures and oversee inventory audits
• Promote a positive and productive work culture
• Conduct daily team meetings
• Maintain the physical condition of the warehouse to ensure a clean and safe work environment
• Collaborate with other departments to satisfy customer demand and meet organizational goals
• Ensure all team members adhere to safety policies and regulations
• Complete required documentation and route to the appropriate team members
• Utilize warehouse management systems to support operations
• Identify and communicate opportunities for continuous process improvement

Operations Supervisor Job Requirements

• 3+ years of warehouse leadership experience
• Experience with process improvement, operational evaluation, or lean methodologies preferred
• WMS or ERP system experience (AS400, VAI S2K preferred)
• Strong communication, organizational, problem-solving, interpersonal, and technical skills
• Effective written and verbal communication
• Experience with picking systems (PickRight preferred)
• Computer literacy required
• Willingness to work 40–50 hours per week
• High school diploma or GED required
• Ability to frequently lift up to 50 pounds and stand, bend, reach, twist, and walk throughout the shift

Director Food & Beverage

Leadership Level: Director / Executive Leadership

Corporate Headquarters | Cincinnati, OH

Monday to Friday Schedule | No Late Nights

Salary: $100,000 - $110,000

Search conducted by Harper Associates

About the Opportunity

Make a meaningful impact every day.

We are seeking an experienced Director of Food & Beverage to lead a high-volume hospitality operation located within a premier corporate headquarters environment.

This role is ideal for a large-scale hotel Director of Food & Beverage, upscale restaurant General Manager, or hospitality executive seeking a Monday–Friday leadership opportunity focused on operational excellence, team development, financial performance, and elevated guest experience.

We're seeking someone with Director-level experience. The title of the position is General Manager – Food & Beverage. You will oversee all aspects of Executive Dining, Corporate Dining, Café/Foodservice operations, and Catering Services. Responsible for overall financial performance and team leadership within a dynamic corporate dining program.

Ideal backgrounds include leadership experience within luxury hotels, upscale restaurants, private clubs, or large-scale hospitality environments.

Why Hospitality Leaders Love This Role

• Monday–Friday schedule — no late nights
• Corporate environment with strong work-life balance
• High-visibility leadership position
• Opportunity to transition from restaurant or hotel operations into corporate dining
• Competitive compensation and benefits
• Growth opportunities within a global hospitality organization

Key Responsibilities

• Lead all aspects of Food & Beverage and corporate dining operations
• Drive operational excellence across restaurant, café, retail dining, and catering services
• Maintain full P&L accountability, budgeting, forecasting, and financial reporting
• Achieve revenue, cost control, and profitability targets
• Mentor, develop, and inspire management and hourly teams
• Foster a culture of hospitality, engagement, and service excellence
• Maintain strong client partnerships and ensure exceptional customer satisfaction
• Conduct leadership and operational meetings
• Ensure compliance with food safety, sanitation, and regulatory standards
• Audit operations for company and government compliance
• Recruit, hire, train, and onboard management leaders
• Analyze operational challenges and implement strategic solutions
• Drive innovation aligned with modern foodservice, culinary, and catering trends

Preferred Qualifications

• Bachelor’s degree in Hospitality Management, Food Service Management, Culinary Management, or related field preferred
• OR Associate degree plus 5–7 years of relevant leadership experience
• Minimum 5+ years of foodservice or hospitality management leadership
• Experience in upscale restaurant, luxury hotel Food & Beverage, or corporate dining environments
• Demonstrated success managing P&L performance and operational budgets
• Multi-unit or large-scale dining leadership experience preferred

Strong knowledge of:

• Food production & culinary trends
• Catering operations
• Food safety & sanitation standards
• Cost controls & inventory management
• Retail dining and café operations
• Retail marketing strategies
• Proven leadership, coaching, and employee engagement skills
• Excellent written and verbal communication abilities
• Strong analytical and financial acumen
• Proficiency with Microsoft Office and operational systems

Apply

Apply directly through LinkedIn or send your resume confidentially to

Kevin Swanquist

Executive Recruiter | Harper Associates

Job Title: Graphic Designer

Location: Cincinnati, OH

Time Requirement: Full-Time, In Office

Rookwood is a growing ecommerce brand with a retail store presence, dedicated to delivering exceptional products and a seamless customer experience across every touchpoint. Our creative team plays a key role in shaping our brand’s visual identity and engaging customers through thoughtful, compelling design. We are currently seeking a talented Graphic Designer to join our in-house team and contribute to our continued growth.

Job Description:

As a Graphic Designer at Rookwood you will play a key role in creating visually stunning and effective designs across various platforms. You will report to our Creative Director and work closely with marketing and photography team members to develop creative assets that drive engagement, boost sales, and enhance the overall brand experience.

Key Responsibilities:

• Design Creation: Develop high-quality graphics for digital marketing campaigns, social media, email newsletters, website assets, and print materials.
• Brand Consistency: Ensure all designs align with the company’s brand guidelines and maintain a cohesive visual identity across all channels.
• Project Management: Manage multiple design projects simultaneously, meet deadlines, and communicate effectively with cross-functional teams.
• Collaborative Development: Work closely with the marketing team to conceptualize and execute creative ideas that align with campaign objectives.
• Feedback and Revisions: Incorporate feedback from stakeholders and make necessary revisions to ensure designs meet project requirements and expectations.
• Trend Analysis: Stay updated with current design trends, tools, and best practices to ensure our visuals are fresh and innovative.

Qualifications:

• Experience: 2-4 years of professional graphic design experience, preferably in an ecommerce or digital marketing environment.
• Portfolio: A strong portfolio showcasing your design skills, creativity, and ability to handle a range of design projects.
• Skills: Proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign). Familiarity with motion design and Adobe Premiere is a plus.
• Creativity: Strong creative vision with an eye for detail and a passion for producing high-quality visual content.
• Communication: Excellent communication skills and the ability to work collaboratively within a team.
• Time Management: Strong organizational skills and the ability to manage multiple projects efficiently in a fast-paced environment.

About Rookwood

Founded in 1880 by pioneering artist Maria Longworth Storer, Rookwood is a world-renowned ceramics company committed to cultivating artistic inspiration, giving back to the community, and balancing our rich legacy with forward-thinking momentum. We take pride in our process, our people, and our product, building upon our rich heritage creating the highest-quality pottery and architectural tile in the United States.

The Rookwood factory is located in the bustling Over-the-Rhine neighborhood minutes from Findlay Market. You’ll work in the office space right above our production facility and retail store offering the unique experience of being able to see how all our products are made daily.

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses in the UK under * and other specialist shop banners, together with its Ocado Solutions division.

Ocado Solutions is responsible for corporate partnerships, providing the Ocado Smart Platform ("OSP") as a service to retailers around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications required to operate a world-class online grocery business. It is underpinned by Ocado's proven expertise and experience as a dedicated online grocer in the UK.

Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with Kroger to help it redefine the grocery customer experience in the United States through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform.

Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce!

Job Summary

We’re looking for a hands-on Planning Manager / Lead to oversee daily sales and delivery capacity planning for our US operations. In this role, you’ll make sure we have the right people, routes, and resources in place to meet customer demand efficiently and on time.

You’ll work closely with teams across Kroger and Ocado to balance service quality, cost, and capacity — while driving improvements that make our network smarter every day. If you’re a strong leader who thrives in fast-moving, data-driven environments and enjoys solving complex operational puzzles, this is the role for you.

Key Responsibilities

• Lead the daily delivery of sales and capacity plans to meet customer demand.
• Partner with supply chain, retail, and operations teams to align planning strategies.
• Optimize routes, capacity, and resources to boost efficiency and service levels.
• Develop and execute contingency plans for operational disruptions.
• Deliver logistics projects and continuous improvement initiatives.
• Collaborate with key stakeholders across the US and UK to ensure alignment.
• Build and support a high-performing, inclusive planning team.
• Maintain and promote strong health and safety standards.

Skills

• Strong analytical and planning skills, including demand forecasting and logistics optimization.
• Proficiency with Excel or similar planning tools.
• Excellent communication and stakeholder management skills.
• Comfortable leading through change and making data-driven decisions.
• Background in project management, data analysis, or continuous improvement.
• Experience working in a 24/7 logistics or operations environment.

Location

Our Planning Lead position is located in our Monroe, OH, Kroger Fulfillment Center

For a sense of who we are and what we deliver we invite you to explore online to learn more about Ocado Technology and Ocado Engineering, which directly support the Ocado Solutions division, and take the next step in what will be an amazing career with us.

Learn about our partnership with Kroger:

• Kroger Bets on Robots With Ocado Deal
• Meet Ocado, Kroger’s Newest Weapon in Its Grocery Delivery War with Amazon and Walmart
• Check out this video about our advanced robotics technology

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law

Job Description

The team leader is responsible for managing the team involved in auditing end to end mortgage life cycle comprising active & default servicing activities (Eg. Foreclosure, Bankruptcy, Cashiering, Escrow, Loss Mitigation, Claims, Property preservation, HELOC etc.)

Responsibilities:

• Maintain monthly performance measurements: Timeliness, production goals, compliance/regulatory, and customer satisfaction
• Manages the day-to-day operations of the mortgage servicing associates. Ensures compliance with state and federal lending laws and investor guidelines
• Develops, analyzes, and completes monthly reports in order to track and monitor production, efficiency, compliance with investor guidelines against stated objectives and associate quality against established standards
• Disseminates policies, procedures, and announcements to staff in a timely manner and conducts regular and recurring meetings with staff in order to build an effective communication flow.
• Maintain quality and production standards as defined by business. Perform other job-related duties and special projects as required.
• Develops performance standards and measurements for staff in order to accurately assess actual performance against established goals.

Additional responsibilities of the TL includes:

• Maintaining service level standards
• Perform internal Quality check, providing floor support and feedback to other staff.
• Responding to all emails efficiently

Person Specification

Knowledge/Experience:

• Minimum 1-3 years of Team Handling experience
• Minimum 5-8 years of US Mortgage active as well as default servicing experience

Competencies/Skills:

• Strong communication skills, verbal and written.
• Strong analytical skills
• Demonstrated ability to resolve complicated issues as they arise.
• Proven organizational skills and demonstrated ability to prioritize and multi-task.

Skills:

• Flexible (Willingness to work in night shift),
• Knowledge of MS Office
• Positive and flexible attitude
• Attention to detail.
• Customer focused.
• Good Team Player/Strong Interpersonal skills

POSITION PROFILE

A hotel Banquets Manager oversees the planning, execution, and financial management of all catered events to ensure guest satisfaction and profitability. Key responsibilities include managing banquet staff, coordinating with clients and other hotel departments like sales and culinary, developing event schedules and menus, and upholding service, health, and safety standards. The role also involves managing budgets, inventory, and equipment, along with hiring, training, and evaluating banquet personnel. 

ESSENTIAL RESPONSIBILTIES

• Event management: Oversee the complete setup and execution of events, ensuring all client needs and venue standards are met. This includes developing event timelines, coordinating logistics, and working with the culinary team on menus and execution.
• Staff management: Lead, train, schedule, and motivate banquet staff, including supervisors, captains, servers, and setup crews, to ensure high service quality and operational efficiency. The director is responsible for human resources activities, from hiring to performance reviews and discipline.
• Client relations: Serve as the primary contact for clients, understanding their vision for events and ensuring their requirements are met while aligning with hotel standards. The director is responsible for handling guest concerns and ensuring satisfaction to drive repeat business.
• Financial oversight: Develop and manage the banquet department's budget, monitor expenses, and ensure all events operate within financial constraints to maximize revenue and profitability.
• Operational efficiency: Develop and implement standard operating procedures for all banquet services to optimize workflow. This includes managing inventory, ensuring all function spaces and equipment are clean and well-maintained, and overseeing the setup and breakdown of events.
• Quality and compliance: Enforce health, safety, and sanitation standards to ensure compliance with all local, state, and federal regulations. The director also conducts post-event evaluations to identify areas for improvement. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Leadership: Strong leadership and team management skills, with the ability to motivate, train, and develop a diverse team.
• Organization & Attention to Detail: Exceptional organizational skills and attention to detail to manage multiple events, timelines, and logistics simultaneously.
• Communication: Excellent verbal and written communication skills to interact effectively with guests, staff, vendors, and other departments.
• Problem-Solving: Strong problem-solving abilities and adaptability to quickly resolve last-minute issues or changes under pressure.
• Technical Skills: Proficiency with event management software (e.g., Caterease, Delphi), point-of-sale (POS) systems, and Microsoft Office Suite.
• Education: A high school diploma or equivalent is required, while a bachelor's degree in hospitality management or a related field is preferred.

PHYSICAL DEMANDS

The role is physically demanding, involving long periods of standing and walking, and the ability to lift equipment (up to 50 lbs). 

BENEFITS

• Competitive Salary
• Team Member Hotel Discount Program
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO + Sick Time + Volunteer Time
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

Come work for us!

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

Our employees are key to our success.

POSITION SUMMARY:

The Visual Merchandiser is responsible for the overall merchandise presentation in stores. You will conduct daily store visits to guarantee an exemplary presentation of all brands and ensure store teams are well-trained in maintaining DTLR Visual Merchandising standards. The role of Visual Merchandiser is fast-paced and requires a strong passion for merchandising with a keen understanding of the DTLR brand to create extraordinary window and in-store displays to enhance customer experience and increase sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for creating and maintaining a compelling merchandise presentation that will engage customer experience and stimulate sales activity.
• Drive all timelines and for retailer seasonal updates and ensure projects deliver on time.
• Complete daily walkthroughs at store using Workforce Experience app to ensure visual merchandising is kept to the highest standards.
• Submit daily photo postings in Workforce Experience app to show before and after work to be reviewed by Regional Visual Merchandising Manager
• Re-merchandise apparel and footwear setups, window presentations, in-store displays and point of sale area to maximize product sell through.
• Coordinate with Regional Visual Merchandising Manager in determining specific visual needs such as fixtures, lighting, photos, signage, and pricing concepts, point of sale, and execution of critical marketing campaigns.
• Implement the company’s visual merchandising directives throughout the stores, but not limited to specialty concept with specific vendor compliance.
• Communicate with Store Manager and District Manager regarding each store visual merchandising successes and opportunities.
• Must provide daily and concise follow-through on all areas of merchandising via email.
• Must provide in the moment training to motivate and coach store teams about visual merchandising standards and maintenance.
• Partnering with the Buying Team to understand key merchandising strategies and communicate inventory levels or issues.
• Partner with District Manager in holding store team accountable for the visual maintenance of the store and assist with executing visual directives.
• Performs other duties as may be assigned.

QUALIFICATIONS:

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

EDUCATION AND/OR EXPERIENCE

• 1 to 2 years of related experience and/or training; or equivalent combination of education and experience.
• Retail experience required
• High school diploma or general education degree (GED) required.

SKILLS AND KNOWLEDGE REQUIREMENTS:

• Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate verbal and/or written form with management, associates and customers.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
• Must demonstrate an ability to think strategically, plan and organize effectively with strong attention to detail with emphasis on visual merchandising.
• Must be able to maintain an exemplary degree of professionalism in all situations.
• Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
• Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
• Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
• The ability to execute directives with precision and consistency.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to travel. The employee frequently is required to use hands to finger, handle, or feel; and talk; or hear.
• While performing the duties of this job, the employee is regularly required stand/walk for extended periods.
• The employee must be comfortable with climbing ladders.
• The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job may include close vision, distance vision and depth perception.
• Travel is required via car, plane, or train.
• The employee must have the ability to work flexible hours and extended hours at times.
• The incumbent must be able to work in a fast-paced environment.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per the company policy. Pay range: Starting at $19 per hour (Depending on Experience); This role will be eligible for medical, dental, vision, 401k, sick leave, and company paid time off plan.

General Information:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.