Jobs in Charlotte Remote

CUES is the world’s leading developer of water, wastewater, and storm water inspection equipment. With CCTV cameras, pre-built vehicles, and software for pipeline inspection and rehabilitation, we improve the safety and reliability of our water infrastructure systems.

How you will make an Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. As the Regional Sales Representative (RSR), you will be responsible for implementing the CUES sales strategy in their designated area, achieving performance goals such as growth and market penetration, managing customer relationships, updating and maintaining the CRM system, analyzing reports to drive the "Go to Market Strategy," collaborating with Sales Coordinators on specifications and quotes, assisting municipal and contractor buyers with budgeting and investment needs, and demonstrating the features and benefits of CCTV equipment to customers.

What you can expect in this role (Job Responsibilities)

1. Sales Strategy and Execution:

• Achieve sales results through promotional programs, pricing policies, and support tools, etc. Metrics include Territory Revenue and Margin attainment, and management objectives.
• Analyze sales results and drivers to accelerate or improve sales performance to achieve goals and update monthly sales forecast.
• Technical ability to provide product demonstrations to prospects and customers in person or through Channel Partners/Dealers.
• Utilize marketing to develop value selling campaigns.

1. Market Analysis and Insights:

• Gather, maintain, and analyze market information, including competitive activities, market conditions, economic influences, target accounts, current accounts, customer profiles, agency profiles, market share, etc.
• Provide market insights to Product Management and Marketing teams regarding competition, market conditions, pricing/promotions, channel changes, etc.

1. Customer Relationship Management:

• Develop strong relationships with Dealers (if applicable) to ensure proper coverage and alignment on customer growth strategy and operational needs.
• Communicate effectively with Regional Sales Manager, Product Management, and Marketing to define go-to-market strategy, pricing, and metrics ensure the successful launch of new products and other initiatives.
• Understand products and provide support to field sales force and channel as needed.

1. Other:

• Update monthly sales forecast.
• Perform other duties as defined by Regional Sales Manager or other leadership.

What we are looking for (Experience, Knowledge, Skills, Abilities, Education)

We each bring something to the table, and we are looking for someone who has:

Required Experience

• 3-5 years of outside sales experience
• Strong written and verbal skills
• Must have valid driver’s license with a clean driving record

Preferred Experience

• Comparable background in regional sales
• Mechanical and electrical aptitude

Preferred Experience, Knowledge, Skills, and Abilities

• Effectively analyze a market and utilize skills and tools to drive profitable revenue growth.
• Demonstrated strong sales skills.
• Strong written and verbal communication skills to effectively communicate with customers, senior leaders, peers, and members of the sales organization.
• Proven results oriented salesperson with the ability to identify new opportunities, gain buy in from customers and close business.
• Proven track record of meeting commitments with the highest standards of ethics and integrity.
• Able to handle competing demands with a sense of urgency, drive, and energy.
• Strong negotiation skills.

Education & Certifications

• High school diploma required
• Bachelor’s degree in business or marketing preferred

Travel & Working Environment

• Requires 50-60% travel by airplane or automobile
• Normal office environment

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners in Charlotte, NC.

Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

Principal Duties And Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.

Experience And Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States

Required Skills And Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• High quality voluntary health, vision, dental insurance programs
• Paid holidays, vacation, and sick leave
• Benefit offerings vary per agency*

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Sales Internship at GMS – Launch Your Career into B2B Sales

GMS is one of the nation’s leading PEOs, helping small businesses streamline payroll, benefits, workers’ comp, and HR. We’re offering a paid, high‑growth sales internship for those who want real B2B experience.

What You’ll Get

• Paid internship between $18-$20/hour + performance incentives
• Hands‑on sales experience (prospecting, outreach, shadowing client meetings)
• 1:1 mentorship from top Outside Sales Reps and Managers
• Structured training in negotiation, objection handling, and closing
• Fast‑track consideration for our full‑time Outside Sales Representative role

What You’ll Do

• Learn to prospect, qualify leads, and build a pipeline
• Regularly cold call and generate leads for new business
• Prepare presentation materials for Outside Sales Reps
• Shadow sales meetings with prospective business owners
• Research competitors and companies providing support for our CRM
• Participate in departmental training to learn all aspects of the GMS business

Who Thrives Here

Students working towards a bachelor’s degree generally in Sales, Business, or Entrepreneurship who are competitive, coachable, resilient, and excited by a career where effort = earning potential.

For over 30 years, GMS has saved clients time, reduced costs, and provided peace of mind for thousands of businesses nationwide. We take a people‑first approach, pairing exceptional customer service with innovative, cutting‑edge technology to drive efficiency and deliver real world impact. If you want real sales experience and a clear path to a high‑earning role after graduation, this is it.

Your career starts here. Learn more: Management Services is an Equal Opportunity Employer.

Technical Manufacturing Sales Representative

A leading provider of next‑generation industrial intelligence solutions is looking for a driven Technical Manufacturing Sales Representative to accelerate growth with manufacturers embracing digital transformation. This role is perfect for someone with a strong consultative sales background who enjoys engaging with technically sophisticated buyers and driving real outcomes through technology adoption.

You’ll focus on understanding customers’ operational pain points, positioning advanced AI‑enabled tools that deliver quality and efficiency gains, and closing revenue with strategic manufacturing accounts. If you enjoy collaborative selling, bringing clarity to complex problems, and influencing decision makers at all levels, this is an exciting opportunity for you.

Key Responsibilities

• Partner with manufacturing clients to understand strategic challenges and identify opportunities.
• Execute consultative sales engagements from initial outreach through negotiation and close.
• Present tailored solution demos that directly connect product benefits to client KPIs.
• Maintain strong sales discipline including pipeline management and forecast accuracy.
• Collaborate with internal teams to align approach and articulate market feedback.
• Travel as required to support customer meetings and industry events.

Preferred Qualifications

• 3+ years of sales success in technical or solution‑led roles, ideally with industrial clients.
• Ability to engage with technical stakeholders and translate product features into business value.
• Comfortable managing complex sales cycles independently.
• Track record of exceeding sales targets in consultative environments.

Bonus Experience

• Knowledge of manufacturing technologies such as AI, machine vision, SCADA, MES.
• Prior experience in software or SaaS sales.
• Technical background or experience selling without dedicated technical resources.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

COGENCY GLOBAL, INC.

THE RIGHT RESPONSE

AT THE RIGHT TIME,

EVERY TIME

Position Title: Entity Account Executive

Location: East Region (Charlotte, NC or Newark, DE)

Employment Type: Fulltime

Hours: 9:00 am to 5:00 pm

Overview

This is an exciting time to join Cogency Global. Come be a part of a highly established, revered, and profitable international service company.

As one of 16 Entity Account Executives in North America, you will join the East team and will report directly to our East Entity Regional Sales Director in Newark, DE. The Entity AE will initiate new client relationships, as well as maintain and expand existing client accounts in our East Region. To be successful, the Entity AE will develop a deep knowledge of our agency and compliance product lines, along with a general knowledge of our transactional product lines.

The Ideal Candidate Is...

Grateful & humble. You’re someone who practices gratitude and appreciates the opportunities you’ve been afforded while also instilling gratitude in others. You’re confident, but mindful of how to balance your confidence with humility.

Results-driven. You’re a self-motivated contributor who first and foremost is passionate about sales and achieving results. You expect yourself to hit – if not exceed – your goals and know how to make it happen in a team environment.

An industry insider. You have Corporate Services industry experience, and insight into the markets Cogency Global operates in including Legal, Entity, other professional

services, and nonprofits.

A charismatic communicator. You have superior written and verbal skills and enjoy communicating with both internal and external stakeholders. A significant part of this job includes interacting with customers, closing deals, and working with other leaders across the organization. Being friendly, likable, even keeled and outgoing is a critical component of success at Cogency Global.

Franchise minded. You always strive to improve, you energize those you surround, and draw people towards your path. You build bridges, take ownership of your business and WOW your customers every day.

What You’ll Do

• Establish, maintain, and expand new and existing entity clients within your assigned territory/sector
• Maximize revenue growth by achieving & exceeding sales quotas
• Generate and follow up on leads while continually researching and qualifying prospective customers and buyers (a true hunter mentality)
• Strategically schedule and execute meetings within your territory/sector
• Provide online and in-person product demonstrations
• Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
• Participate in trade shows, seminars and other sales and marketing led events
• Provide clear and effective written proposals for current and prospective customers
• Develop and coordinate budgetary needs with your Regional Sales Director as needed

What You’ll Need

• A Curious, Courageous and Coachable mindset.
• A proven track record of successfully meeting and exceeding sales objectives
• Ability to effectively prospect and qualify leads while performing needed assessments, engaging technical resources as required
• Utilize solution-selling and value-selling techniques to effectively guide the sales process to close
• Upsell and leverage business from new and established customer relationships
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Remain informed of service line, competition and industry trends that may impact client business activities
• A demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships.
• Minimum 3 years of sales experience to Entities (SMB, Mid-Market and/or Enterprise)
• Prefer experience within the Legal Services industry (not required)
• Strong written, verbal and presentation skills with a consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, and self-motivated
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

· Strong interpersonal skills: ability to rapidly develop and cultivate relationships with peers, partners, and key influencers. Be confident and assertive, but with a fun, friendly and collaborative approach.

Together, we live our Core Values

Integrity: Doing the Right thing even when no one will know and walking the talk

Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.

Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture

What We Offer

· Educational assistance program for all of our eligible staff members

· An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year

· A commitment to diversity & inclusion

· 401k up to 5% price match, Access to FSA,

· 75% covered Medical Insurance & 50% covered Dental & Vision Insurance

Job Type: Full-time

Schedule:

• Monday to Friday

OVERVIEW:

Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US,seeks an accomplished Bilingual Call Center Representative (Healthcare | Remote After Training).”

** LOCATION: Remote 11050 Olson Drive Suite 100, Rancho Cordova, CA, 95670| (Candidate must reside within 25 miles of Rancho Cordova, CA.)

** DURATION: 6 Months +

** WORK SCHEDULE: 09:00 am – 06:00 pm PST

** TRAINING: 4-5 Weeks

** START DATE: Apr 06, 2026

Pay Rate: $20.25/hr. W2

Note:

• Initial Training will be ONSITE, after training, they will work remotely until TBD.
• Work schedule is 9-6pm PST.
• Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese and Armenian.

ESSENTIAL JOB DUTIES:

• A Customer Service Specialist shall assist and educate Medi-Cal beneficiaries by selecting a managed health care plan.
• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

QUALIFICATIONS / REQUIREMENTS:

• Education: At least HS diploma / GED
• One year of experience in the field or related area.
• High School diploma, GED, or equivalent certification.
• Computer literacy with the ability to quickly learn new software programs.
• Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
• Excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute many complex tasks simultaneously.
• Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
• Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.

NOTE: Candidates that are offered a position are required to pass pre-employment background screenings.

I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name: Lalit Malgotra

Title: Professional Recruiter

Phone: 925-297-6323

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished HR Generalist.

____________________________________________

NOTE- THIS IS LARGELY REMOTE ROLE & ONLY W2 CANDIDATES/NO C2C/1099

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: HR Generalist (Job id – 3230438)

Location: San Francisco CA (95% Remote/5% onsite a few times a year)

Duration: 6 Months + Strong Possibility of Extension

_____________________________________________________

HR Generalist experience (i.e. experience working on the lifecycle of an employee, e.g., onboarding, managing payroll, employment issues, offboarding, etc.), Academic/University experience.

Job Function Summary:

• Involves recommending, developing, implementing, administering, coordinating, and / or evaluating Academic Personnel policies, labor contracts, statutes, programs, and procedures covering one or more of the following: academic recruitment, appointment, and advancement; compensation and salary administration; welfare programs; visa procurement; benefits; payroll; training and development; academic personnel misconduct; equity; labor and employee relations issues governing represented academic personnel.
• Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.
• As a seasoned experienced professional with a comprehensive understanding of university campus, and unit academic practices, policies, and procedures, resolves moderate to complex academic personnel-related issues affecting a broad range of academic titles in imaginative and practical ways.
• The individual will be the primary academic contact for a set of client departments.

___________________________________________________

Bhupesh Khurana

Lead Technical Recruiter

Email –

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

As a Membership Coordinator (temporary-to-hire) for this well-established membership nonprofit, you will be the first point of contact for members and customers via phone and email. You will provide support to members, providing the highest quality of service throughout the full lifecycle of the membership. The ideal professional has prior experience in customer or client service, membership retention, or membership support, ultra-superior communication skills, and the ability to handle inquiries with professionalism and care. If you enjoy helping others and solving problems, this opportunity could be a great fit for you!

Key Responsibilities:

• Support the member renewal processes, working closely with internal stakeholders.
• Provide direct assistance to members and customers via all channels (phone and email) regarding inquiries, renewals, and general account needs.
• Support member engagement by answering questions about benefits, events, and policies.
• Assist members with online access and troubleshoot technical issues as needed.
• Accurately update and maintain records in the membership database.
• Collaborate with internal teams to ensure timely responses to member concerns.
• Represent the membership team at events as needed.

Why You’ll Love Working Here:

• A nonprofit environment where member experience is a top priority.
• Hybrid work model with 3 days in-office per week.
• Global, mission-driven nonprofit.

What We’re Looking For:

• Customer-focused. You have at least two years of customer service, client relations, membership support or adjacent experience. You enjoy helping others and are skilled at delivering excellent service.
• Degreed. You have an undergraduate degree.
• Highly communicative. You are professional, articulate, and comfortable handling inquiries across multiple channels.
• Organized. You can manage multiple priorities while maintaining accuracy and attention to detail.
• Tech-savvy. You’re comfortable with databases and CRM systems, as well as Microsoft Office tools.

Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.

Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.

We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.

Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.

Purpose of the Job

The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.

Description of responsibilities:

In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.

• Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
• Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
• Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
• Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
• Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
• Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
• Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
• Support project governance through regular communication, structured reporting, and timely escalation when needed.
• Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.

Core Competencies:

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals

Required Qualifications:

• Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
• Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
• Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
• Familiarity with Software Development and Agile Methodologies is beneficial.
• Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
• Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
• Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
• Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.

Preferred Qualifications:

• Familiar with Agile methodologies
• Prior experience in warehousing, transportation, logistics and or similar applications experience
• Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).

Benefits:

• Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
• Generous paid time off policy
• Company-matched 401(k) retirement plan to help you secure your future
• Tuition reimbursement program to support your continued education and career advancement
• Employee assistance program providing confidential counseling and support services for personal challenges
• Discretionary employee bonus program
• Employee Discounts and perks through our PEO

Pay range: From $90,000.00, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Title: HYBRID HIM Team Lead (Boston, MA)

Responsibilities/ Job Duties:

• Assign, prioritize, and monitor daily EHR processing tasks to ensure timely completion of document indexing and record management.
• Provide day-to-day guidance, operational direction, and support to up to 5 staff members.
• Train new employees, identify knowledge gaps, and support ongoing staff education related to EPIC systems and workflows.
• Perform regular audits of document indexing and record accuracy to maintain high standards of documentation quality.
• Ensure staff follow departmental policies, health information management standards, and regulatory requirements.
• Assist staff in resolving system issues related to EHR platforms, document management systems, and fax ingestion processes.
• Research charts flagged for duplicate MRNs (medical records numbers) and coordinate next steps with EMPI staff to maintain patient identity integrity.
• Monitor staff productivity, queue volumes, and turnaround times; prepare reports and recommend workflow improvements.
• Identify operational challenges and communicate issues with recommended solutions to HIS and Information Systems leadership.
• Provide leadership coverage and maintain continuity of EHR processing operations in the absence of the HIS Operations Manager.

Minimum Education and Experience Requirements:

• 3+ years of experience in HIM / medical records
• Knowledge of medical records processing, document indexing
• EMR experience, EPIC preferred
• Strong computer proficiency

Schedule/ Shift:

Monday - Friday

8am - 4:30pm or 8:30am - 5pm

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
• Short Term Disability Insurance
• Term Life Insurance Plan