Jobs in Charlestown
1,849 positions found — Page 23
Salary Range: 167k - 211k
Title: Senior Manufacturing Engineering Manager
Company Description
Vaxess is developing a pipeline of next-generation vaccines and therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the self-applied patch enables up to two weeks of sustained delivery. The platform combines high temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.
The Manufacturing Engineering Manager is responsible for building and leading a high-performing Manufacturing Engineering organization supporting Phase 2 and Phase 3 clinical manufacturing of a highly automated pharmaceutical–medical device combination product manufactured in ISO Class 5 isolator environments and will report to the VP of Manufacturing.
This role provides technical leadership for process development transfer, equipment integration, MES/electronic batch record implementation, validation execution (IQ/OQ/PQ), and establishment of scalable GMP manufacturing systems. The position requires strong problem-solving capability, hands-on leadership, and the ability to operate effectively within a fast-paced startup environment transitioning to late-stage clinical readiness.
Responsibilities
- Build, lead, and develop a team of manufacturing engineers and engineering technicians. Recruit, mentor, and performance-manage engineering staff and manufacturing technicians.
- Develop training frameworks for GMP technicians and operators supporting highly automated production lines.
- Lead transfer and integration activities of highly automated manufacturing systems, including custom automation and OEM equipment.
- Develop and execute Master Validation Plans (MVPs) covering facilities, utilities, process equipment, and ancillary systems for operation in Grade A/ISO Class 5 isolator-based manufacturing environments.
- Lead generation, review, and approval of Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ), and Process Validation (PV) protocols
- Collaborate cross-functionally to ensure traceability between URS, design specifications, FAT/SAT, and qualification protocols.
- Oversee implementation and lifecycle management of, Manufacturing Execution Systems (MES), Electronic Batch Records (EBR), Equipment data acquisition systems, Integrated automation platforms
- Develop SOPs, work instructions, maintenance procedures, and engineering documentation to support validated operations.
- Lead structured root cause investigations (e.g., deviation investigations, CAPAs, equipment failures, yield excursions).
- Apply engineering rigor and statistical methods to improve process capability and equipment performance.
- Scale processes from early clinical manufacturing through Phase 3 readiness, ensuring process robustness and repeatability by the implementation of KPIs for, OEE, Throughput, Yield, Deviation rate, Batch release cycle time, Validation execution timelines
- Partner with Quality, Regulatory, and Supply Chain to ensure phase-appropriate compliance and scalability.
- Foster a culture of accountability, urgency, technical rigor, and continuous improvement driving operational readiness for increasing clinical demand.
Qualifications
- Bachelor’s degree in Mechanical Engineering, Chemical Engineering, Biomedical Engineering, Industrial Engineering, or related discipline (Master’s preferred).
- 8–12+ years of experience in pharmaceutical, biotech, or medical device manufacturing.
- Minimum 3–5 years of people management experience leading engineers and/or technicians.
- Direct experience supporting Phase 2 and/or Phase 3 clinical manufacturing environments with combination products, polymer processing and / or unique drug releasing processes/products.
- Demonstrated experience with: Master Validation Plan development, IQ/OQ/PQ execution, Process validation, GMP documentation systems and MES and electronic batch record implementation.
- Experience with highly automated manufacturing lines and equipment integration.
- Experience operating within Grade A/ISO Class 5 or aseptic/low bioburden environments.
- Demonstrated success in startup or rapidly scaling manufacturing environments.
Preferred Qualifications
- Experience with drug–device combination products.
- Experience in isolator-based manufacturing systems.
- Knowledge of 21 CFR Parts 210/211, 820, and Part 11 requirements.
- Strong understanding of validation lifecycle management and risk-based qualification strategies.
- Experience implementing KPI-driven manufacturing organizations.
- Lean/Six Sigma certification or equivalent process improvement background.
Core Competencies
- Strategic yet hands-on technical leadership
- Strong project management and cross-functional coordination
- Structured problem solving and risk assessment
- Ability to balance speed and compliance in a startup setting
- High energy, adaptability, and resilience
- Clear communicator with executive-level reporting capability
Location: Remote
Compensation: $60-85HR – 6 Month Contract
Scientific Search has partnered with a clinical-stage biotechnology company focused on developing innovative therapies for serious diseases. Our client is seeking a Manager Quality Systems Record Management to support critical initiatives across Quality and Technical Operations, with a focus on enhancing document management infrastructure and ensuring inspection readiness.
This role will serve as a key contributor to cross-functional efforts to modernize and optimize quality systems, working closely with internal stakeholders to drive operational alignment, data integrity, and process improvements.
This is an excellent opportunity for a quality professional who thrives in dynamic biotech environments and enjoys working at the intersection of Quality, Technical Operations, and systems implementation.
Responsibilities
- Lead the organization and migration of Quality and Technical Operations documentation into a centralized electronic document management system (EDMS)
- Partner cross-functionally with Quality, Technical Operations, and other stakeholders to ensure alignment of documentation practices with GxP standards
- Drive standardization of document structures, naming conventions, and metadata to improve system usability and compliance
- Support continuous improvement initiatives related to document control processes and quality systems infrastructure
- Ensure accuracy, completeness, and integrity of documentation to support regulatory readiness and internal audits
- Contribute to the development and refinement of SOPs and best practices related to document and record management
- Identify opportunities to enhance efficiency and scalability of quality systems
- Bachelor’s degree with 5+ years of experience in Quality Assurance or Quality Systems within biotech, pharmaceutical, or biologics environments
- Strong understanding of GxP regulations, document control processes, and quality system frameworks
- Experience working with electronic document management systems (e.g., Veeva Quality Docs or similar platforms)
- Demonstrated ability to manage complex, cross-functional projects in a fast-paced environment
- Strong organizational skills with attention to detail and data integrity
- Excellent communication skills with the ability to collaborate across functional teams
- Experience supporting EDMS implementations, migrations, or system enhancements
- Background working closely with Technical Operations or Manufacturing teams
- Experience contributing to inspection readiness or audit support activities
- Opportunity to contribute to a critical quality systems transformation initiative
- High-impact role supporting cross-functional operations
- Exposure to a growing clinical-stage biotech environment
- Collaborative and fast-paced team culture
We’d love to see your resume, but we don’t need it to have a conversation.
Email or message me directly if you’d like to learn more.
#2611 Business Development Manager
Our client is a global pharmaceutical contract development and manufacturing service provider. Offering services from discovery to commercialization for both drug substances and drug products.
The Business Development Manager is to identify and secure new accounts(pharma/biotech/med device) for the company. Additionally, the person in this role will leverage existing customer relationships to penetrate customer locations that are not currently doing business with. This position will report to the General Manager.
Responsibilities:
- Pursue business opportunities for the services offered via prospecting, building strong client relationships, forging new business partnerships, nurturing and qualifying leads, and maintaining high visibility within networking and trade organizations within the defined territory.
- Identify industry and customer needs and actively provide solutions that will generate value for the customer.
- Represent company at events to generate leads and gather market intelligence.
- Remain integral to the ongoing relationships between groups internal to the external customer.
- Lead the initiative to introduce new projects and business opportunities pursuant to overall business strategy both at existing and new accounts.
- Collaborate with Marketing for effective lead generation to support Sales targets.
- Promptly and completely capture information associated with leads and opportunities in .
- Assist new customers and prospects using scripts to ask relevant questions, capturing the responses in , for accurate and timely quote generation and a seamless handoff to Operations
- Continuously develop expertise regarding the site’s services and industry trends.
Qualifications:
- Minimum of a bachelor’s degree in physical or life sciences is required.
- A minimum of 3 years’ experience in business development, with proven track record in selling microbiological, environmental monitoring and analytical services.
Company Mission: To be the best provider of comprehensive and innovative clinical laboratory services for the prevention, diagnosis and treatment of complex chronic disease.
Company Vision: The Genova Diagnostics team will improve the lives and well-being of patients by bringing insights to the complexity of health.
Position Summary: This position increases the number of customers utilizing Genova Diagnostic services and the number of products used by existing Genova Diagnostic customers; achieves revenue targets per annual plan; uses consultative selling skills to ethically persuade the client to use company products; provides up-to-date health science information to local, regional, and national health care providers; and provides an avenue for doctors to propose additional research ideas, novel applications, and new diagnostic tests.
Essential Duties and Responsibilities:
Responsibilities include but are not limited to the following:
Technical
- Achieving revenue targets through the use of consultative selling skills.
- Increase the total number of customers served by Genova Diagnostics.
- Positively promote new products to existing customers.
- Promotes positive relationships between our company and our physician clients. Responsible for furthering the medical community's scientific knowledge of our company’s products by providing up-to-date medical information from our company to local, regional and national health care providers.
Other
- Represents the company at professional meetings and conferences by staffing the company booth and being available to physicians for educational consultation and support.
- Must be able to work within and manage a travel budget.
- Works closely with Regional Account Managers, members of the sales and marketing staff, medical education, accounts receivable business office, and laboratory management.
- Work independently to effectively manage a large geographic territory consisting of multiple accounts
- Meets with practitioners face to face to promote Genova’s product portfolio
- Performs in-services to clients and staff when applicable
Supervisory Responsibilities:
This job has no direct supervisory responsibilities but does require close communication with all departments.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Candidates should have the following skills and attributes: reliable transportation, communication, interpersonal skills, and conflict resolution; some familiarity with company products and operations; ability to read, analyze, and interpret complex documents; ability to respond effectively to the most sensitive inquiries or complaints; ability to write presentations using original or innovative techniques or style; ability to make effective and persuasive presentations to doctors and public groups; ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems; ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.); and ability to read medical literature in a discerning fashion. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
A Bachelor’s degree in the life sciences is preferred for this position. Preference is given to candidates who have had consultative sales training or graduated from a corporate sales training program.
Computer Skills:
To perform this job successfully computer skills allowing for broad end-user applications are required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; operate a motor vehicle to travel to customers or prospects, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Cambridge Health Alliance (CHA)'s Division of Quality is responsible for promoting a culture of safety, patient and staff engagement, and performance excellence aligned with national patient safety goals.
The Patient Relations Consultant plays a critical role within CHA, serving a diverse patient population as a liaison between patients, their families, and healthcare teams to ensure concerns are addressed and patient perspectives inform improvement. The consultant serves as a patient advocate, facilitating the resolution of concerns and mediating communication between patients, families, and care teams, while elevating patient feedback to strengthen a culture of safety, reliability, and patient-centered care.
Position Overview
This position is responsible for managing complaints, Human Rights inquiries, and Quality of Care complaints in accordance with CMS and DMH guidelines. In addition to resolution of individual concerns, the consultant identifies patterns and themes in patient feedback and partners with clinical and operational leaders to facilitate service recovery, promote learning, and support improvement efforts.
Working closely with the Director of Patient Experience and partners across Quality and Safety—including Risk Management, Performance Improvement, and the Quality & Safety Data and Analytics teams—the Patient Relations Consultant contributes to CHA’s High Reliability journey by ensuring the patient voice informs organizational learning, service recovery, and improvement efforts, while supporting regulatory readiness and compliance.
Key Responsibilities
- Complaint Management: Timely investigation, resolution, and response to all patient concerns, complaints, and grievances in adherence to CMS guidelines.
- Service Recovery: Collaborate with leadership to identify and implement service recovery opportunities to ensure exceptional patient/family experience outcomes. Rounding in Med Surg Units to provide Service Recovery coaching as needed.
- Patient Advocacy: Act as a patient advocate, ensuring patient and human rights are respected and their voices are heard throughout their care journey.
- Documentation and Reporting: Maintain meticulous records of complaints, investigations, and resolutions, contributing to data-driven decision-making for patient experience improvement.
- Cultural Competency: Contribute to building patient experience programs that align with and support cultural competency, diversity, equity, and inclusion efforts.
- Collaboration: Partner with various departments and frontline staff to understand patient needs and concerns, and to promote a shared vision for service excellence.
- Elevate the Patient Voice: Ensure patient feedback is meaningfully represented in organizational learning by sharing themes, insights, and direct patient perspectives in the Grievance Committee and other governance forums.
- Organizational Learning: Identify themes and trends from patient concerns and partner with clinical and operational leaders to ensure patient feedback informs quality, safety, and patient experience improvement initiatives.
- Early Warning System: Recognize and escalate patient concerns that may signal emerging safety, quality, or system issues, supporting a proactive approach to harm prevention and service improvement.
- Patient Voice Integration: Collaborate with the Director of Patient Experience to ensure patient feedback and lived experiences are incorporated into governance discussions, improvement initiatives, and the Grievance Committee.
Essential Skills
- Problem Solving & Resolution: Demonstrate strong analytical and problem-solving skills to effectively investigate and resolve complex patient concerns.
- Communication: Possess excellent communication skills (written and verbal) to effectively interact with patients, families, staff, and leadership, often in sensitive situations.
- Empathy & Compassion: Exhibit a high degree of empathy, compassion, and cultural sensitivity when interacting with a diverse patient population.
- Collaboration & Teamwork: Work collaboratively with the Patient Relations team, the Director of Patient Experience, and other departments to achieve shared goals.
- Regulatory Compliance: Maintain current knowledge of CMS and DMH guidelines for complaint management.
- Data Utilization: Contribute to the interpretation and analysis of patient experience data to identify opportunities for improvement.
- Continuous Improvement: Actively participate in efforts to identify actions for CHA to achieve national best practice status with respect to patient experience.
- Discretion & Confidentiality: Maintain the highest level of discretion and confidentiality regarding patient information and sensitive issues.
- Systems Thinking: Ability to recognize patterns in patient concerns and connect individual experiences to broader opportunities for quality, safety, and system improvement.
Qualifications
Education:
- Bachelor’s degree required; degree in psychology, counseling, nursing, social work, public health, or a related clinical or behavioral health field preferred. Experience may be substituted in lieu of degree.
- Master’s degree preferred.
Experience:
- Minimum of three years' experience in patient relations, patient advocacy, or a similar role within a healthcare setting.
- Experience working with diverse patient populations is strongly preferred.
- Bi-lingual skills are preferred.
Skills:
- Demonstrated ability to manage and resolve complex complaints and sensitive issues.
- Strong understanding of patient rights and advocacy principles.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in relevant software applications for documentation and reporting.
- Ability to understand and apply regulatory guidelines (CMS).
- Strong organizational skills and attention to detail.
Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.
Location: 1035 Cambridge Street, Cambridge, MA
Work Days: 8:00am - 4:30pm
Department: Patient Experience and Complaints
Job Type: Full-time
Work Shift: Day
Hours/Week: 40
Union Name: Non-Union
Salary Range: 72-114k
Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess’ patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.
The Electrical Control Engineer designs, develops, programs, and maintains automated control systems used in industrial, manufacturing, or infrastructure environments. The role focuses on improving system efficiency, reliability, and safety through PLCs, machine vision, HMIs, robotics, and industrial networks.
Responsibilities:
- This is a hands-on position involving designing, building, and troubleshooting automated equipment.
- Design and maintain novel automated systems and solutions that contribute to current manufacturing and scale up of manufacturing operations to eventual commercialization.
- Project management of electrical and controls projects.
- Design control schemes, circuits, power distribution, high/low voltage, electrical panels, and layouts.
- Document electrical schematics and BOMs and contribute to assembly and installation of systems.
- Develop and optimize machine vision inspection equipment, lighting, optics, and code.
- Troubleshoot electrical and control issues to contribute to root cause analysis and develop timely solutions for production problems that might arise.
- Contribute to continuous improvement to increase safety, quality, and efficiency of manufacturing.
- Draft maintenance SOPs and contribute to implementation and maintenance of the Quality System.
- Draft equipment requirements and work closely with external vendors to develop plans and evaluate proposals, and manage external projects.
- Collaborate closely with cross-functional teams to support product development and manufacturing activities.
Qualifications:
- BS or MS in Electrical Engineering or a related discipline.
- 3-5 years of high volume medical device or pharmaceuticals manufacturing or related experience.
- CAD (SolidWorks or similar) for electrical schematics and drawings
- Familiarity or experience working with machine vision (OpenCV, Cognex Pro, or similar), motion control and PLC & HMI platforms (Rockwell/Allen-Bradley or similar), general programming (Studio 5000, Python, C++, or similar)
- Excellent time and project management skills and proven ability to meet goals and deadlines.
- Demonstrated abilities to learn new skills and fields, creatively solve challenging technical problems, think independently, and work collaboratively in diverse multidisciplinary teams.
- Entrepreneurial spirit and drive to positively impact global human health.
At Vaxess, we’re bringing together exceptional talent to drive our product development forward. We value
collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to
Key Responsibilities
- Serve as the primary computational lead on drug discovery projects, making AI/ML-derived insights central to critical Go/No-Go decisions rather than supplementary information.
- Establish and implement active learning loops that are realistic for wet-lab execution, statistically sound, and tightly integrated with experimental teams — moving beyond one-way prediction handoffs.
- Translate complex biological and chemical challenges into well-defined computational problems; pinpoint high-impact bottlenecks in the discovery pipeline where AI can meaningfully boost the probability of technical success.
- Collaborate closely with medicinal chemists, DMPK/ADME scientists, and biologists to design multi-parameter optimization strategies that incorporate synthetic accessibility, biological relevance, and ADMET considerations.
- Promote a culture that balances technical rigor with practical impact in drug discovery; mentor junior computational scientists on both model development and effective application to real-world project challenges.
- Evaluate and integrate promising external innovations — from academic research to emerging tools and startups — to strengthen internal capabilities.
Qualifications
- PhD in a quantitative field (e.g., Computer Science, Chemistry, Physics, Biology, or related) with a strong emphasis on molecular or life sciences.
- 3+ years of post-PhD industry experience in a pharmaceutical/biotech drug discovery setting, with demonstrated leadership in driving discovery projects and deep familiarity with the full drug project lifecycle.
- Strong knowledge of medicinal chemistry principles, ADMET/Tox concepts, and pharmacokinetic/pharmacodynamic considerations; ability to diagnose why a model may underperform in practice despite good benchmark metrics.
- Expert-level proficiency in modern AI/ML techniques (e.g., deep learning, generative models, graph-based methods, active learning), combined with practical judgment on when simpler approaches outperform complex ones.
- Record of first-author publications in high-impact journals or conferences relevant to computational chemistry, AI for science, or drug discovery.
- Proven track record where computational work directly influenced molecule progression, project strategy, or key decisions in a discovery program.
- Strong communication skills with a demonstrated ability to convey complex technical ideas and their strategic business value to cross-functional teams and senior leadership.
This role offers the opportunity to lead transformative AI applications in one of the most impactful areas of modern drug discovery.
Salary Range: 62k - 96k
Title: Research Associate/Senior Research Associate, Preclinical
Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess’ patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.
Research & development at Vaxess is cross-disciplinary, integrating basic science and engineering to transform delivery of next-generation therapies and vaccines. We are seeking a talented, collaborative, and highly motivated individual with expertise in translational animal models to join our core team of preclinical scientists and engineers. This is a unique opportunity to be part of an emerging early phase clinical company bringing innovative microneedle therapeutic delivery technology to the global market.
Responsibilities:
- Support in vivo studies, including PK and safety studies in swine. This includes preclinical animal model development and IND-enabling safety and efficacy studies across pipeline programs.
- Emphasis will be placed on coordination and participation in survival PK studies in swine
- Track ongoing animal studies, coordinating tasks from vivarium organization and test article administration to tissue harvest and downstream processing
- Ensure timely and thorough documentation of processes and learnings following in vivo studies, with an emphasis on longitudinal tracking of outcomes and compiled data summaries
- Characterize microneedle array patch (MAP) test articles deployed into preclinical models, e.g. by visual inspection, skin penetration, dose delivery and potentially other performance measurements
- Perform initial biometric tests on animals and downstream blood and tissue harvests to support bioassays that assess treatment effects
- Contribute to study design and protocol and report writing; communicate logistical needs and present work in team meetings
- Collaborate closely with scientists and engineers to advance drug candidates from research through Phase I/II clinical trials
- Maintain accurate laboratory records and electronic lab notebook entries
- Travel to testing facilities in the greater Boston area, potentially several times per week; transport test articles and equipment as needed.
Qualifications:
- Bachelor’s degree in one of the Life Sciences with at least 2 years of related work experience OR Master’s degree in one of the Life Sciences with 0-2+ years of related work experience
- Experience with large animal handling and technical procedures, particularly swine, is required; Experience with large animal research models and PK studies is considered a plus
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Committed to working collaboratively with an interdisciplinary team
At Vaxess, we’re bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to
Up to $10,000 Sign-On Bonus!
Bonus is based on experience / scheduled hours. Pro-rated for part-time.
The Cambridge Health Alliance is committed to the continuous quality improvement of our systems and services. Patients are our priority and our efforts are directed toward the provision of the highest quality of health care services. All employees will demonstrate respect for patients and co-workers including respect for different cultures, languages, race, religion, citizenship, gender and sexual orientation, without discriminating on the basis of income, insurance and immigration status or disability.
Our Radiology Department is committed to providing patients with the highest quality of care in an efficient and timely manner. The department will be as accessible and sensitive to patient's comfort, safety and dignity as possible within the scope of services.
Position Overview
The CT Technologist performs a wide range of routine and emergent CT scans. Must be capable of working independently, unsupervised in a fast-paced setting. Must possess a wide range of technical knowledge. Must be able to make advanced clinical imaging decisions. Must possess good communication skills and meet service excellence standards.
Qualifications/Requirements
- Graduate of an AMA approved Radiologic Technology Program
- Current Massachusetts state license
- Current certification by the American Registry of Radiological Technologists (ARRT)
- Certification in CT imaging modality preferred. Must be certified in CT within one year of employment if not currently certified.
- Current AHA BLS certification.
- Minimum for 2 years CT experience
This position requires rotations between two locations. Holiday rotation is required.
Location: CHA Cambridge Hospital
Work Days: 36-hour float, varied 12-hour shifts
Department: CT Scanat Cambridge Hospital
Job Type: Part-Time
Work Shift: Varied Shifts
Hours/Week: 36.00
Union Name: Non Union
** Please note that this is an on-site position without remote capability. This position requires travel between multiple sites. **
About IT at Cambridge Health Alliance (CHA)
The Information Technology Department at Cambridge Health Alliance empowers high-quality, equitable, and patient-centered care through innovative and secure health IT solutions. Grounded in CHA’s mission and strategic plan, IT supports clinical, operational, and academic excellence by providing reliable infrastructure, safeguarding health information, and enabling data-driven decision-making. With a future-focused approach, the team works to enhance access, advance health equity, and drive innovation across the system.
Position Overview
Reporting to the Director, Network & Telecommunications, the Senior Network Engineer serves as the principal technical authority for the Cambridge Health Alliance enterprise voice and data network. This role entails the coordination of all network implementations, modifications, and maintenance, ensuring stringent alignment with the overall enterprise design. The incumbent will function as a senior engineer to LAN, WAN, and Cableplant engineers and technicians, thereby fostering high-quality, patient-centered care through the deployment of secure and innovative health IT solutions.
Key Responsibilities
- Conduct research and furnish recommendations for strategically appropriate support tools and systems, including network management platforms, traffic analysis solutions, and retrospective/prospective projection modeling.
- Lead the configuration, installation, implementation, and advanced troubleshooting of micro-segmentation, routers, switches, wireless controllers and infrastructure, and other critical communication devices.
- Systematically monitor response times, bandwidth utilization, and resource availability to propose and implement performance enhancements. Utilize specialized surveying tools to optimize coverage and capacity within high-density environments.
- Design and administer the IP address scheme and associated IP address assignment mechanisms.
- Design, deploy, and maintain robust enterprise wireless networks, including the execution of site surveys and comprehensive RF planning.
- Configure and troubleshoot wireless access points (APs) and wireless LAN controllers (WLCs).
- Ensure the integrity and security of the wireless network through the implementation of WPA2/3 protocols, and RADIUS integration. Proven hands-on experience implementing Network Access Control (NAC) solutions.
- Resolve complex and atypical network problems, employing advanced packet capture and protocol analysis tools such as Wireshark.
- Monitor and coordinate the maintenance of network hardware and software to ensure maximum operational efficiency and uptime.
- Maintain up-to-date, meticulously detailed network topological diagrams and documentation for the entire CHA network and all business partner connections.
Technical Requirements & Qualifications
Education, and Experience
- Bachelor’s Degree in Computer Science, Engineering, or a closely related field is required; equivalent significant professional experience (e.g., a minimum of 6 years total experience) may be substituted.
- A minimum of 7-10 years of progressive experience in network engineering within an enterprise environment is mandatory, with at least 5 years served in a Senior Network Engineering role.
- Experience within a large, distributed, and complex healthcare organization is highly desirable.
Technical Knowledge
- Demonstrated hands-on experience with Juniper, Aruba.
- Advanced and comprehensive knowledge of OSPF, EIGRP, BGP, RIP, RIPv2, TCP/IP, UDP, ICMP, EVPN-VXLAN and 802.1x standards.
- Deep understanding and practical application of VLANs, data/voice trunking, Spanning Tree Protocol (STP), Link Aggregation Group (LAG), and layer 2/3 fault tolerance design.
- Proficiency in the configuration and management of Access Control Lists (ACLs), Firewalls, Virtual Private Networks (VPNs), and Network Access Control (NAC) solutions and wireless security.
Certifications (Desired)
- Juniper Networks Certified Professional - Service Provider (JNCIP-SP) or Juniper Networks Certified Professional - Enterprise (JNCIP-ENT)
- Aruba Certified Mobility Professional (ACMP)
- CompTIA Network+ or Security+
- Certified Wireless Network Professional (CWNP) certifications (CWNA, CWAP, CWDP)
Working Conditions and Physical Demands
- Mandatory rotating 24/7 on-call support is required, necessitating a 30-minute remote response time or a 1-hour on-site response time.
- Must possess reliable personal transportation to facilitate travel between multiple sites.
Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.
Location: CHA Somerville Campus
Work Days: Monday - Friday, 8:30am - 5:00pm, On-call Rotation
Department: IT CHA Network
Job Type: Full time
Work Shift: Day
Hours/Week: 40
Union Name: Non-Union