Jobs in Charlestown

About CHA Labor and Delivery

The Maternity Suite at Cambridge Hospital is a beautiful unit with lovely views of downtown Boston and Harvard Square. It includes a Labor and Delivery (L&D) Unit and a Post Partum Unit and helps more than 1,100 growing families every year.

The 7-bed Labor Unit has 3 triage bays and 2 ORs. We are proud of our multidisciplinary patient care, our culturally sensitive approach to labor and delivery, and some of the lowest C-section rates in Massachusetts. The Post Partum Unit consists of 12 private rooms with a level 1b continuing care nursery. This unit provides care for mothers and infants right after birth and through the early stages of postpartum to discharge. We foster a culturally sensitive approach to couplet care and early family bonding.

Position Overview

The primary responsibilities of the Labor and Delivery Technician are to maintain constant readiness to scrub for surgical procedures in L&D and to ensure all equipment and supplies are available. The L&D Tech is responsible for maintaining precise order in the operating rooms ensuring all supplies and equipment are available and easily accessible at all times.

Key Responsibilities

• Maintains ongoing communication with L&D charge RN and ensures charge RN is aware if L&D Tech is off the unit at any time.
• Scrubs for cesarean sections and any other surgical procedures done in the labor and delivery operating rooms including D&C, hysterectomy, retained products, laceration repairs, tubal ligations.
• Maintains aseptic technique and remains in operating room once room has been opened per AORN standards.
• Set up and break down of operating room in an efficient manner to expedite turnover.
• Checks levels of equipment and supplies to proactively ensure appropriate levels to meet current and prospective patient population (includes fetal monitors and infant warmers).
• Orders and puts away supplies.
• Checks equipment and supplies for outdates on a monthly basis (includes fetal monitors and infant warmers).
• Cleans shelves and cabinets on a monthly basis in both operating rooms and the OR storage area. Includes fetal monitors and infant warmers.
• Develops and maintains surgical preference cards for all providers and ensures all cards are up to date at all times.
• Checks Code Buttons on a daily basis.
• Assist the other members of the team to ensure seamless flow and safe patient care.
• Maintain accuracy of personnel on EPIC L&D Manager.
• Set up and break down delivery tables.
• Stocks scrub cart and ensures adequacy of scrubs.

Qualifications

• Education/Training: High School Diploma or equivalent Graduate of an accredited surgical technologist program
• Certifications: American Heart Association BLS certification & CST certification required
• Work Experience: Minimum 2 years current surgical technologist experience required

Location: CHA Cambridge Hospital

Work Days: 12-hour shifts, 6:00pm - 6:00am, rotating weekends and holidays

Department: Labor and Delivery

Job Type: Full time

Work Shift: Evening / Night

Hours/Week: 36.00

Union Name: Cambridge Laborers - Local 380

About Human Resources at Cambridge Health Alliance (CHA)

The Human Resources Department at Cambridge Health Alliance (CHA) supports the organization by attracting and retaining top talent, promoting equity and inclusion, and fostering a positive and productive work environment. The team ensures fair compensation, robust employee support, professional development, and strong labor relations, advancing CHA’s mission through its people.

Position Overview

We are seeking a highly skilled Benefits Analyst to manage and analyze the benefits administration function for Cambridge Health Alliance. This role provides essential benefits administration and analysis services to department managers, candidates, and staff. The successful incumbent will drive continuous process improvement and focus on delivering superior customer service while managing existing systems and support mechanisms.

Key Responsibilities

Benefits System Management:

• Administer the HRIS system (Infor), including building, testing, and maintaining benefit plans and groups.
• Manage the ACA system.
• Troubleshoot system errors and conduct monthly and quarterly maintenance.
• Maintain Infor tickets, including submitting, tracking, and ongoing communication with the vendor.
• Perform ongoing testing to accommodate changes.

Core Benefits Administration and Project Support:

• Set up, test, and maintain Open Enrollment.
• Handle Life Events administration, including inactivating old events.
• Ensure proper maintenance of benefits during employee transfers and approve transfers.
• Contribute to major projects, including Open Enrollment, Year End Tasks, payroll changes, and Orientation.

Reporting and Financial Review:

• Review Employee arrears, checking for accuracy and calculating missed deductions for employees returning from leave.
• Conduct Transfer Report/Error Review/Resource Updates and CHAMS Report Review.

Employee Support:

• Manage the tuition reimbursement program, including processing the Tuition Inbox and performing year-end calculations.
• Assist with new employee orientation.

Qualifications

Required:

• Bachelor’s Degree or equivalent relevant experience
• Four years of professional work experience
• Proficiency in Excel

Preferred:

• Professional work experience in Human Resources
• Benefits Analyst experience strongly preferred
• Knowledge of health and welfare programs
• Infor experience

This position is a hybrid model, primarily working remotely if desired.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

Work Days: 8:30am - 5:00pm

Department: Human Resources

Job Type: Full-time

Work Shift: Day

Hours/Week: 40

Union Name: Non-Union

We aren’t as big as other Boston-area systems - and we think that’s a good thing.

At CHA, the employees that make up our diverse team are known, valued and appreciated. They also have the freedom to innovate. Our relationships with each other embody our values –community, integrity, respect, compassion, learning and excellence.

We’re proud of the awards our team has won:

• Forbes Best America’s Employers, 2024
• Newsweek America’s Greatest Workplaces for Diversity, 2024
• LGBTQ Healthcare Equality Index Leader by Human Rights Campaign, 2024

And we’re pleased to offer our team robust benefits that include:

• Our award winning Wellness Program
• Employees who work 20+ hours per week are benefit eligible
• $0 co-pay on prescriptions filled at CHA Pharmacies (when enrolled in a CHA medical plan)
• Tuition Reimbursement
• Employee Assistance Program
• Ongoing staff development and career advancement opportunities
• Commitment to fostering a diverse, equitable, inclusive, and anti-racist culture across our organization

$10,000 Sign-On Bonus Available!

CHA Perioperative Services consists of Orthopedics, General Surgery, Ophthalmology, Urology, Plastics, Podiatry, Vascular and Endoscopy and many other services. Cambridge Health Alliance's experienced Surgery team has performed thousands of procedures at some of Boston's finest teaching hospitals. Today, we have recruited highly-regarded surgeons and are able to provide state-of-the-art care in our operating rooms. The department has grown significantly adding skilled surgeons who bring specialized care to our communities.

Our most recent initiatives includes a minimally invasive surgery program, hepatobiliary and pancreatic program, and multidisciplinary breast center. All of our surgeons handle routine cases, as well as more complex procedures. Whenever possible, we use minimally invasive techniques to reduce the discomfort and recovery time of surgery. Many procedures can now be done on an outpatient basis with patients going home the same day. These procedures, including endoscopy, are performed at Cambridge and Everett Hospitals, while outpatient endoscopy is performed at our Somerville Hospital campus.

Position Overview

The main purpose of the Surgical Technician is to provide quality patient care according to Cambridge Health Alliance, the Association of Perioperative Registered Nurses, and the Society of Gastroenterology Nurses and Associates standards of nursing practice and the Surgical Technologist role expectations. The role of the Surgical Technologist is to assist the surgical provider and circulating nurse through preparation and assistance with surgical procedures.

Surgical technologists prepare surgical equipment, provide equipment to surgeons during surgery, maintaining the integrity of the sterile environment within the operating room and complete other tasks as appropriate. Clinical leadership at Cambridge Health Alliance is manifested by personal commitment, accountability, and initiative in clinical practice. Patients are our priority. The surgical technologist assists patients to reach their health care goals.

Qualifications

• Education/Training: High School Diploma or equivalent required. Graduate of an accredited surgical technologist program required. Successful completion of Periop101 during CHA orientation.
• Certifications: American Heart Association BLS certification and Certified Surgical Technician certifications are required.
• Work Experience: Minimum 2 years current surgical technologist experience preferred.

**On-call responsibilities required for nights, weekends, and holidays**

Location: CHA Cambridge Hospital

Work Days: 4 10-hour shifts, 7:00am - 5:30pm

Category: Clinical Support

Department: OR Cambridge

Job Type: Full time

Work Shift: Day / Evening

Hours/Week: 40.00

Union Name: CH Laborers 380

Cambridge Health Alliance (CHA) is seeking a dedicated and compassionate professional to join our Respiratory Care team. This is an exciting opportunity to work in a collaborative, patient-centered environment where your expertise directly contributes to improving sleep health and overall well-being across diverse populations.

About the Department

The Respiratory Therapy Department at CHA delivers comprehensive respiratory care under the direction of Pulmonologists. Our team supports inpatient and emergency services across all three hospital campuses, with outpatient diagnostic testing available at Somerville and Everett Hospitals. We are committed to clinical excellence, innovation, and delivering high-quality care to our community.

Position Summary

As a Sleep Technician, you will play a vital role in providing and overseeing all aspects of sleep study and EEG testing. Working under medical direction of our Pulmonologist, you will ensure studies are conducted efficiently, safely, and with a strong focus on patient comfort and experience.

Key Responsibilities

• Perform and score a variety of sleep studies, including: In-lab diagnostic polysomnography (PSG); CPAP and Bi-Level titrations; Multiple Sleep Latency Tests (MSLT); Home Sleep Testing (HST)
• Prepare, set up, and monitor patients during sleep studies
• Analyze and score sleep data accurately and in a timely manner
• Educate patients and families on sleep disorders, treatment options, and sleep hygiene
• Maintain a safe, clean, and supportive testing environment
• Collaborate with physicians and interdisciplinary teams to ensure optimal patient outcomes

Qualifications

Education & Credentials:

• Completion of an accredited Sleep Technology program (certificate or associate degree required)
• One of the following credentials: Registered Sleep Technologist (RST); Registered Polysomnographic Technologist (RPSGT); or Sleep Disorders Specialist (SDS)

Certifications:

• Current American Heart Association Basic Life Support (BLS) certification

Experience:

• Minimum of one year of polysomnography experience with pediatric, adult, and geriatric populations preferred

If you are passionate about advancing sleep health and providing exceptional patient care, we encourage you to apply and become part of our dedicated Respiratory Care team at Cambridge Health Alliance.

Apply today and help patients rest easier.

Location: CHA Somerville Campus

Work Days: Varied shifts

Department: Respiratory Care

Job Type: Part-time

Work Shift: 7:00pm - 7:00am, no holidays

Hours/Week: 24.00

Union: No

Union Name: Non Union

The Patient Representative (PR) is the first point of contact for patients and plays a key role in delivering a positive patient experience. Working in a call center environment, PRs provide high-quality customer service, administrative support, and call triage for patients, caregivers, providers, and staff. This role requires multitasking, problem-solving, and collaboration across multiple disease centers to ensure patients are connected to the appropriate teams efficiently.

Key Responsibilities:

• Serve as the primary contact for incoming calls and referrals
• Triage inquiries, resolve questions in real time, or route issues appropriately
• Provide general program and service information within scope
• Recognize and respond to urgent situations using established procedures
• Support patient care through administrative coordination
• Collaborate with team members to maintain seamless coverage
• Follow standard operating procedures and compliance requirements

Duration:

• 6-month contract-to-hire (Permanent opportunity after 6 months)

Schedule:

• Monday-Friday
• 8AM-5PM
• Hybrid
• Full-Time schedule (Can't change the schedule so you can leave earlier or start later)

Must Haves:

• Demonstrates experience in a professional work environment (any industry)
• Strong customer service orientation with a commitment to patient or client satisfaction
• Excellent verbal and written communication skills
• Ability to manage multiple tasks with urgency, flexibility, and attention to detail
• Eagerness to learn, adapt, and grow within a dynamic healthcare setting
• New Grads are encouraged to apply!

Plusses:

• Ability to function as an integral member of a team.
• Excellent communication, organizational, time management, and customer service skills.
• Strong attention to detail.
• Ability to multi-task and problem solve on the spot.
• Excellent phone etiquette.
• Ability to work productively in a remote environment.
• PC proficiency; ability to learn new software quickly.
• Knowledge of medical terminology is a plus.

Compensation:

$23/hr to $25/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

At Cambridge Health Alliance, our inpatient pharmacy offers the best of both worlds: an innovative, forward-thinking academic environment within a community hospital setting. Our department is highly dynamic, featuring cutting-edge clinical services, advanced automation, and state-of-the-art technology.

CHA’s pharmacy enterprise includes:

• Three inpatient pharmacies
• Inpatient and ambulatory clinical pharmacy services
• Four retail/specialty pharmacies
• A PACE pharmacy
• A PGY-1 pharmacy residency program

We are deeply committed to education and professional development, precepting APPE and IPPE students from five regional colleges of pharmacy and serving as an ACPE-accredited provider of continuing pharmacy education. Our clinical pharmacists are credentialed members of the CHA Medical Staff and actively participate in collaborative drug therapy management protocols, all with a focus on improving patient outcomes, safety, satisfaction, and organizational sustainability.

Position Summary

The Staff Pharmacist, under the general supervision of the Supervisor/Manager of Inpatient Pharmacy Services, is responsible for both distributive and clinical pharmacy functions. This role emphasizes patient-centered care, interdisciplinary collaboration, operational efficiency, and continuous quality improvement.

The Somerville Hospital campus serves child and adolescent psychiatric populations and includes specialized services such as a neurodevelopmental unit (supporting patients with autism spectrum disorder, ADHD, and motor disorders), urgent care, and endoscopy. Opportunities for cross-coverage at the Cambridge Hospital campus are available.

Key Responsibilities

• Verify and process medication orders in Epic, ensuring safety, accuracy, and appropriateness based on patient-specific factors (labs, age, weight, etc.)
• Identify, prevent, and document drug-related problems through clinical interventions
• Provide direct patient education (e.g., anticoagulation, CHF, COPD)
• Participate in multidisciplinary rounds and collaborate with medical teams
• Execute pharmacist-driven dosing protocols (e.g., warfarin, vancomycin)
• Monitor high-risk and targeted drug therapies to ensure optimal outcomes
• Serve as a drug information resource for medical and nursing staff
• Prepare and manage controlled substances, including inventory reconciliation and regulatory compliance
• Compound sterile products, including chemotherapy, using aseptic technique in accordance with USP Chapter 797 standards
• Operate and maintain automated dispensing systems (e.g., Pyxis)
• Supervise and verify pharmacy technician workflow and activities
• Train and mentor pharmacists, technicians, and pharmacy students
• Ensure compliance with all state and federal regulations (MBOP, MDPH, DEA, FDA)
• Deliver age-appropriate, patient-centered care across diverse populations
• Perform additional duties as assigned

Qualifications

• Education: Graduate of an accredited college/university with B.S. in Pharmacy or Pharm.D. Degree is required.
• Licensure: Must have a current license in good standing from the Massachusetts Board of Registration in Pharmacy.
• Work Experience: Minimum of three (3) years experience as a pharmacist is preferred

The Information Technology Department at Cambridge Health Alliance (CHA) is seeking a skilled EPIC Reporting Administrator to join our team.

At CHA, we empower high-quality, equitable, and patient-centered care through innovative and secure health IT solutions, driving clinical, operational, and academic excellence. This role is a key member of the reporting team, focusing on building and implementing foundational elements of EPIC reporting systems, custom reporting solutions, and end user Cogito training to support CHA’s needs.

The Senior EPIC Reporting Administrator supports complex or critical business processes and systems by providing essential IT solutions.

Key Responsibilities

• EPIC Reporting System Management: Act as the Reporting Workbench (RW) programmer, coordinating and managing the RW application.
• System Build and Configuration: Build and implement RW templates, queries, columns, action buttons, and other items. Execute the overall MyEPIC implementation and build, configuring MyEPIC reporting homepages and dashboards in collaboration with reporting analysts.
• System Administration: Take the role of a system administrator for EPIC reporting tools, including administering user security for MyEPIC and Reporting Workbench.
• Data and Analytics Support: Provide senior-level support to data analysis and reporting efforts, and work with end users to identify the best platforms for reports and analysis.
• Collaboration: Collaborate with Lead Business Intelligence Architects to integrate RW content, BI content, and other reporting sources into the MyEpic Dashboard Framework.
• Project Leadership and Mentorship: Lead projects independently and provide technical and administrative direction to peers and less-experienced staff. Develop, manage, and implement project plans.

Qualifications

• Bachelor’s degree in health care related field, information systems, or business management. Master’s degree preferred.
• 7 years’ work experience or equivalent combination thereof.
• Must demonstrate progressive knowledge, responsibility, and experience.
• Significant experience working in a complex health care organization and deploying systems to meet user needs is a plus.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

Location: Commerce Place, Malden, MA

Work Days: Weekdays Monday - Friday

Department: IT Business Analytics

Job Type: Full-time

Work Shift: Day

Hours/Week: 40

Union Name: Non-Union

At Cambridge Health Alliance (CHA), our Risk Management Department plays a vital role in fostering a culture of safety and minimizing risk across the organization. Through proactive identification, investigation, and response to adverse events and potential liabilities, we partner closely with Legal, Quality, and Patient Safety teams to ensure regulatory compliance, support continuous improvement, and enhance patient and employee safety.

Our work includes oversight of occurrence reporting, claims management, regulatory readiness, and system-wide safety initiatives—ensuring CHA remains a trusted provider of high-quality, patient-centered care.

Position Summary

The Manager, Clinical Risk Management & Patient Safety is a key leader within CHA’s Quality & Safety infrastructure. Reporting to the Senior Director of Risk Management & Patient Safety, this role oversees the day-to-day operations of the organization-wide Risk Management Program.

Working collaboratively across departments to identify, investigate, and manage adverse events, occurrence reports, malpractice claims, and other indicators of patient harm, this position helps strengthen regulatory readiness, ensure compliance, and drive continuous improvement across the organization.

Key Responsibilities

• Oversee occurrence reporting and adverse event investigations
• Conduct root cause analyses and support preventive risk strategies and corrective action plans
• Monitor and manage malpractice claims in collaboration with CRICO
• Ensure compliance with regulatory and accreditation standards (e.g., DPH, Board of Registration in Medicine, Joint Commission)
• Support staff education, policy development, and quality improvement initiatives
• Analyze data and trends to identify system-wide risk patterns and improvement opportunities

Qualifications

• Education: Bachelor’s degree required; Master’s degree preferred (relevant experience may substitute)
• Licensure/Clinical Background: RN strongly preferred; clinical experience highly desirable
• Experience: 3–5 years of risk management experience
• Strong knowledge of quality improvement processes, tools, and measurement
• Familiarity with Joint Commission standards and state regulatory requirements
• Experience conducting root cause analyses and implementing preventive strategies
• Proficiency in RL Datix, Google Business suite, preferred

Skills & Competencies

• Highly organized with strong analytical and problem-solving skills
• Knowledge of epidemiology and clinical quality metrics
• Strong communication and relationship-building skills
• Ability to work independently and collaboratively
• Comfortable operating in a fast-paced, dynamic, and high-stakes environment

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

Location: 1035 Cambridge Street, Cambridge, MA

Work Days: 3 days per week

Department: Risk Management

Job Type: Part-time

Work Shift: Day

Hours/Week: 24

Union Name: Non Union

Project/Business Analyst | High-Growth Tech Start-Up | Boston, MA

We're looking for a sharp Project/Business Analyst to join a fast-moving tech start-up.

This isn't a deep technical role, it's for someone who loves bringing order to chaos. You'll be keeping complex initiatives on track, running cross-functional working sessions, managing dependencies, and building reporting that helps leadership make smart decisions. If you get a kick out of making messy programs run smoothly, this one's for you.

Some familiarity with compliance frameworks like SOC 2 or NIST is a bonus, but what we really care about is strong organizational skills, the ability to juggle multiple initiatives at once, and a knack for synthesizing data from different systems into clear, actionable insights.

Reach out for more information

About the job

Title: Financial Planning Analyst – Commercial Finance

Location: Waltham, MA Area (Hybrid – 3 days onsite)

Job Type: Contract

Status: Actively Hiring

Role Overview

We are looking for a detail-oriented FP&A Analyst to join the Commercial Finance team, supporting financial planning, reporting, and analysis for a portfolio of commercial products. This position partners closely with Finance and Accounting teams to ensure accurate forecasting, reporting, and financial insights.

Key Responsibilities

• Assist in budgeting, forecasting, and financial planning activities for commercial operations
• Support month-end and quarter-end close, including accruals and account reconciliations
• Prepare and analyze financial reports, including P&L statements and variance analysis
• Work within Anaplan to manage planning processes, approvals, and reporting updates
• Provide ad-hoc financial analysis to support business decisions and performance tracking
• Enhance reporting tools, financial models, and data accuracy across systems

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, or related field
• 3–5 years of experience in FP&A, financial analysis, or accounting
• Strong Excel and financial modeling skills
• Experience with financial systems such as Anaplan, Hyperion, or similar tools
• Understanding of financial reporting, P&L analysis, and close processes
• Strong analytical, communication, and stakeholder management skills

Compensation (MA Transparency)

Hourly Rate: $45–$48/hr (W2)

Compensation will be determined based on experience and interview performance.