Jobs in Carrollton, TX

809 positions found — Page 24

Manufacturing Quality Engineer (ISO9001)
Salary not disclosed
Plano, TX 2 days ago

Who We Are:

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.


Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.


What you would be doing:

Ensures manufacturing and assembly processes/procedures utilized by Contract Manufacturers meet product quality and reliability requirements.

Tracks ongoing quality and yield performance to drive improvement activities.

Evaluates new product designs for manufacturability.

Assists Contract Manufacturers with problem identification, root cause analysis, and corrective action identification, verification, and implementation.

Implements quality plans for rapidly transitioning products into manufacture.

Determines acceptability of product from subcontractors and internal operations.

Supports quality system development and implementation to applicable codes and standards such as ISO9001, etc.

Performs, documents and track results of internal audits.

Generates, evaluates and tracks corrective action requests.

Inspects and evaluates material and product quality according to internal process and procedures.

Assists in training of company personnel.

Interfaces with customers for quality activities

.



What we require (Skills and Background):

  • Bachelor’s degree in engineering, Electronics or related discipline or equivalent desired
  • Four to six years of previous quality assurance experience in the electronics or power industry required.
  • Previous experience working with an ISO-9001 quality assurance program required
  • Automotive background experience (IATF 16949 Automotive Quality Management System in particular) to support EV business.
  • Core Quality and Engineering Tools (QMS, PPAP, APQP, FMEA, SPC, MSA, QCP, PMP)
  • Quality metrics and driving metrics improvement (Yield, Cpk, GR&R, Scrap, MRB, DPPM
  • Knowledge of statistical techniques and demonstrated ability to review and approve test plans, qualification reports, drawings, documents
  • Quality Control Analysis; conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Monitoring/ Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Demonstrated advance proficiency with computer software to include MS Office (Word and Excel) and e-mail

Desired Skills:

Auditor or Lead Auditor Certification or Certified Quality Engineer is preferred.

ISO14001:2015 Environmental Management Systems, ISO 45001 Health, and Safety Management is a plus.

Delta SQMS (Smart Quality Management System) experience

Smart IQC

MES (Manufacturing Execution System)





What you will experience at Delta:

You will be joining one of the world’s leaders in technology as they grow their presences in North America. This role offers a competitive salary package, comprehensive benefits, and the opportunity to work with a dynamic team in a fast-paced and innovative environment. If you are a self-starter with a passion for technology and a commitment to customer satisfaction, this is the job for you.

Not Specified
Production Line Supervisor - Bilingual Spanish
🏢 Delta Electronics Americas
Salary not disclosed
Plano, TX 2 days ago

Who We Are:

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.


Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.


What you would be doing:

Responsible for safely Assemble quality products through the efficient use of manpower, materials, and equipment. The Production Assembly Line Supervisor, directs the activities to Production Assembly departments, promotes safe work practices, maintains production schedules and record keeping, and ensures quality standards are met. This position plans work, makes assignments, assists in the hiring process, trains new employees, and administers company policies consistently. Communicates well with Eng. Planning

  • Production Schedule and work order:
  • Close work order within 4hrs after return FG to Stock.
  • Manufacturing experience, Power Electronics, (UPS, Switchboards, Panel Boards, Power Distribution Units)
  • Accurately complete production reports; complete details of run time report.
  • Communicate any material shortages
  • Responsible of achieving the daily production requirements
  • Assessing project and resource requirements.
  • Train new employees utilizing the OI.
  • Achieve monthly productivity KPI.
  • Read, Review, Plan and organize production schedules. To meet OTD.


  • 5S and Safety: Promote safety in the workplace on a daily basis; lead and direct Safety Program on a team as defined
  • Lead safety discussions, training with employees, audit associate safety practices during walk around.
  • Maintain Delta’s competence plan
  • Ensure that all necessary PPE is being follow.
  • Report all safety issues to manager.
  • Maintain housekeeping standards 5S by inspecting each line, update line charts with data & comments.
  • Perform periodic check-ins after Initial training.
  • Teach employees to run 5S audits. And Follow Delta’s 5S Score Card.


  • Training and Coach: Provide on-the-job training for associates in all areas of their job duties.
  • Set Goals for employees & Make employees accountable.
  • Share and review company mission and goals.
  • Work on getting regular feedback from your team.


  • WIP & Material Management: Maintain Scrap report
  • Manage and report material with over usage/ over issue.
  • Responsible for area inventory control for the area.
  • Assess staffing levels, adhere to budgeted headcount numbers for work needs, and work with Production Manager and HR to fill.


  • Work Quality: Follow SOP.
  • Ready to work before and after shift starts.
  • Manage team meetings, and attend additional management team meetings as necessary.
  • Lead by example following the 3 basics rules, Safety, Quality and productivity.
  • Comply with and consistently administer company policies.
  • Accurate Safety, Production, Scrap, Quality an HR recordkeeping.


  • Process & Continuous Improvement: Identify limiting factors of production and make recommendations for continual improvement.
  • Maintain department procedure and work instructions and work with PE to update as necessary
  • Maintain compliance with QMS system; QA Scrap & First Piece Approvals
  • Schedule regular communication meetings to promote team building and improvement
  • Ensure that the EMS conforms to ISO14001: 2015
  • Ensure processes are delivering intended outcomes
  • Report to Top Management on the performance of the EMS; on opportunities for improvement; on change requirements; on innovations
  • Ensure the integrity of the EMS is maintained





What we require (Skills and Background):

  • Bachelor’s Degree or equivalent (preferred) in electrical
  • 5+ years of supervisory experience in high-Volume production and/or industrial industry.
  • Strong organizational, Leadership & administrative Skills.
  • Knowledge and understanding of fabrication, mechanical, electrical, and electronic principals,
  • Must understand specific OSHA and EPA standards as they relate to the plant environment.
  • Ability to interpret an extensive variety of technical instructions.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Computer literate – (MS Office) (ERP Systems – SAP)


What you will experience at Delta:

You will be joining one of the world’s leaders in technology as they grow their presences in North America. This role offers a competitive salary package, comprehensive benefits, and the opportunity to work with a dynamic team in a fast-paced and innovative environment. If you are a self-starter with a passion for technology and a commitment to customer satisfaction, this is the job for you.

Not Specified
Front Desk Staff
Salary not disclosed
Plano, TX 2 days ago

Front Desk Coordinator / Patient Services Representative


Job Summary

The Front Desk Coordinator serves as the first point of contact for patients, visitors, and staff within the department. This role is responsible for delivering a welcoming, professional experience while supporting administrative, scheduling, and patient registration functions to ensure efficient departmental operations.

Key Responsibilities

  • Greet and assist patients, visitors, and staff in a courteous and professional manner
  • Check patients in/out and verify demographic and insurance information
  • Schedule, confirm, and adjust appointments as needed
  • Answer and direct incoming phone calls
  • Maintain accurate patient records within the electronic medical record (EMR) system
  • Collect required documentation and obtain necessary forms/signatures
  • Handle general administrative tasks (filing, scanning, data entry)
  • Coordinate communication between patients and clinical staff
  • Ensure patient privacy and confidentiality at all times
  • Provide exceptional customer service while managing multiple priorities

Requirements

  • High school diploma or equivalent
  • Prior customer service or administrative experience
  • Strong communication and interpersonal skills
  • Basic computer proficiency
  • Ability to maintain professionalism in a fast-paced environment
  • Strong attention to detail and organizational skills
Not Specified
Assistant Dental Office Manager
Salary not disclosed
Lewisville, TX 2 days ago

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.


Job Type: Full-time

Salary: $18 - $23 / hour


At Aspen Dental, we put You First. We offer:

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
  • Career development and growth opportunities to support you at every stage of your career
  • A fun and supportive culture that encourages collaboration and innovation
  • Free continuous learning through TAG U


How You’ll Make a Difference


As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.


  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Work collaboratively with other members of the dental team to provide exceptional patient care
  • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
  • Review data day to day to evaluate the impact on the practice
  • Oversee scheduling and confirming patient appointments
  • Verify insurance payment, collection, balance nightly deposits and credit card processing
  • Additional tasks assigned by the Manager


Preferred Qualifications

  • High school diploma or equivalent; college degree preferred
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Demonstrate analytical thinking; place a premium on leveraging data
  • Organized and detail oriented


Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.


*May vary by independently owned and operated Aspen Dental locations.


ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Not Specified
Senior Accountant
Salary not disclosed
Carrollton, TX 2 days ago

Senior Accountant

Carrollton, TX | Manufacturing Environment



Be the Financial Partner Behind Smart Operational Decisions

Are you a hands-on Senior Accountant with strong manufacturing experience and deep knowledge of sales & use tax who enjoys being close to the business—not just the books?

This is an opportunity to step into a highly visible role within a well-established manufacturing company where your financial insight directly supports plant operations, leadership decision-making, and continuous improvement initiatives.

In this role, you’ll partner closely with Plant Finance, Operations, and Management, serving as a key contributor to management reporting, variance analysis, sales and use tax compliance, capital accounting, and month-end close. The environment is fast-paced with a two-day close timeline, requiring someone who is organized, proactive, and comfortable working efficiently under deadlines.

This position is ideal for someone who takes initiative, thrives in a manufacturing environment, and enjoys improving processes while maintaining strong financial accuracy.


Why This Role Stands Out

• High-visibility role supporting plant leadership and finance management

• True partnership with Operations—not a back-office accounting role

• Ownership of sales and use tax compliance and reporting

• Opportunity to influence financial processes and operational efficiency

• Exposure to capital projects, fixed assets, forecasting, and product costing

• Fast-paced environment with a streamlined two-day month-end close

• Stable, well-established manufacturer with continued growth


General Ledger & Month-End Close

• Compile and analyze financial data to prepare accurate journal entries

• Participate in a fast-paced two-day month-end close process, ensuring timely and accurate reporting

• Perform balance sheet reconciliations and investigate discrepancies quickly and effectively

• Support the Controller with reporting, analysis, and ad hoc financial requests


What We’re Looking For

Education & Experience

• Bachelor’s Degree in Accounting

• 3–5+ years of accounting experience within a manufacturing environment

• Hands-on experience with sales and use tax filings and compliance

• Experience working in fast-paced accounting environments with tight close deadlines


What Sets You Apart

• Self-starter who takes initiative and proactively solves problems

• Comfortable working in a fast-paced manufacturing environment with a two-day close timeline

• Highly organized and able to meet tight deadlines without sacrificing accuracy

• Analytical thinker who enjoys understanding the “why” behind the numbers

• Strong communicator who can present financial data clearly to non-financial leaders

• Collaborative team player with a continuous improvement mindset

Not Specified
Senior Director of Pre-Kindergarten Programs
Salary not disclosed
Lewisville, TX 2 days ago

Position Summary:

The Senior Director of Pre-Kindergarten (Pre-K) Programs is a critical, leadership role responsible for the successful academic and operational oversight of the entire Pre-K network across 150 sites. This position ensures high-quality, developmentally appropriate early childhood education for all students by leading curriculum, instruction, assessment, and compliance, while also managing key operational functions such as enrollment, facilities, and staff management to guarantee program efficacy and scalability.

Qualifications:

  • Education:

Master’s degree in Early Childhood Education, Educational Leadership, or a related field.

  • Experience:

Minimum of 8-10 years of progressive leadership experience in early childhood education, with at least 3 years managing programs across multiple sites (network or district level).

Expertise in child development, developmentally appropriate practices, and Pre-K state/national standards.

Demonstrated success in managing complex operational functions (e.g., enrollment, compliance, facilities) within an educational setting.

Knowledge, Skills, and Abilities (KSAs):

Strategic Planning: Exceptional ability to develop and execute multi-year strategic plans that connect academic, operational, and financial goals.

Data Analysis: Proficiency in using instructional, operational, and financial data to monitor performance, identify trends, and make informed decisions.

Communication: Excellent verbal and written communication skills, capable of presenting complex information to diverse audiences (board members, principals, parents, staff).

Leadership & Influence: Proven ability to lead, influence, and motivate a large, geographically dispersed team to achieve ambitious goals.

Essential Duties and Responsibilities:

  • Academic Leadership and Program Quality

Curriculum & Instruction:

Lead the development, implementation, and refinement of a comprehensive, research-based Pre-K curriculum and instructional framework that aligns with state and national early learning standards.

Ensure the consistent implementation of high-leverage instructional strategies and best practices across all sites.

Assessment & Accountability:

Establish a system for formative and summative assessment of student progress, utilizing data to drive instructional improvements and ensuring kindergarten readiness.

Monitor and evaluate the academic performance of all Pre-K sites, providing targeted support and interventions where necessary.

Professional Development:

Design and deliver targeted, ongoing professional development for Pre-K instructional staff (teachers, assistant teachers, instructional coaches) on curriculum, classroom management, and child development.

Coach and mentor site-based Pre-K leadership to build their capacity for instructional supervision.

  • Operational Management and Compliance

Enrollment & Outreach:

Develop and execute strategic plans to meet and maintain target enrollment goals across all Pre-K sites.

Collaborate with the marketing team on outreach campaigns targeting families and community partners.

Compliance & Licensing:

Ensure all Pre-K programs are in full compliance with all local, state, and federal regulations, licensing requirements, and funding mandates (e.g., Head Start, state-funded Pre-K).

Oversee collection of progress monitoring data per TEA requirements (CLI)

Oversee the management of facility standards, including health, safety, and physical environment checks, to maintain optimal learning spaces.

Budget & Resource Management:

Manage the network-wide Pre-K program budget, including allocation of resources for curriculum materials, technology, and staffing.

Oversee MOUs related to site management structures.

  • Staff Leadership and Management

Talent:

Work to recruit and hire quality applicants and oversee retention strategies for Pre-K teachers and staff.

Maintain a system for performance management, including feedback, evaluations and goal-setting, for all direct reports and provide guidance for site-level staff evaluations.

Collaboration:

Serve as the primary liaison between the Pre-K programs and other Home Office departments (e.g., HR, Finance, Special Education).

Cultivate strong relationships with families, community organizations, and external partners to support program goals.

  • Other Duties:

Regular travel as required.

Perform other duties as assigned by district leadership, including the Superintendent of Schools.

Physical / Environmental Factors:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. ResponsiveEd is an Equal Opportunity Employer.

Not Specified
Journeyman Electrician
Salary not disclosed
Addison, TX 2 days ago

This position requires the ability to travel out of town as needed for various job sites.

  1. Must be fully qualified and capable of working directly with project management to understand and evaluate scheduled electrical work needed to complete projects in a timely manner.
  2. Must be capable of performing all duties associated with the crew lead position and in addition. 
  3. Must be able to self-prepare for all scopes of electrical work needed by evaluating pictures from site assessment and communicating directly with the project management and design team about any necessary changes or improvements to the electrical plan set. These changes must be documented and sent to the project management team. 
  4. Must maintain tools and materials needed to “adapt and overcome” any challenges in the field including utility shutdowns. 
  5. Must be capable of communicating at a high level with city inspectors. 
  6. Must maintain a 90% or higher pass rate on all electrical equipment wall installations and maintain less than 10% of service calls generated by installation-related quality issues. 
  7. Must be capable of cross-training and crew development when assigned to supervise and support solar installation crews, allowing roof crew leads to self-perform installations while maintaining consistent quality by performing and documenting (pictures) quality control checks at specific points during the installation process. 
  8. Must be capable of supervising the crew while the electrical apprentice ( roof lead or other designated person by management) gets to experience electrical wall installation and service upgrades. 
  9. Must have required personal tools of the trade, see “minimum required personal tools of the trade”.
  10. During the first 90 days you will be required to learn how to install Tesla Powerwall coupled with Enphase solar systems. 
  11. We will be looking to you to run your own crew with a helper installing power walls and solar systems. By the end of the 90 days, you will be required to take a proficiency test. This test will include you installing a complete battery and solar system without the help of the lead electrician at Good Faith Energy. 
  12. You must pass this test to be a lead electrician for Good Faith Energy.
  13. We will provide you with all the on-the-job training as well as classroom materials to advance your knowledge of the systems you will be installing.
  14. Attends all meetings and conference calls.
  15. Performs consistently with company core values
  16. Maintains strict confidentiality.
  17. Provides excellent customer service, for both internal and external customers.
  18. Follows all OSHA and other safety guidelines. 
  19. Actively demonstrates teamwork at all times.
  20. Adheres to company safety standards at all times, such that no serious (requiring medical attention) injury occurred during the prior 12-month period.
  21. Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.


Not Specified
Human Resources Information System Analyst II
🏢 QXO
Salary not disclosed
Coppell, TX 2 days ago

The HRIS Analyst II is responsible for the configuration, maintenance, optimization, and support of HR systems, with a primary focus on UKG, iCIMS, and related integrations. This role partners closely with HR, IT, and business stakeholders to ensure system integrity, data accuracy, compliance, and a seamless user experience.


Key Responsibilities


  • Configure and maintain security roles, workflows, system rules, and validations across HRIS modules within UKG and integrated platforms
  • Administer and support iCIMS, ensuring proper configuration, data flow, and integration with downstream systems
  • Build, maintain, and enhance reports and dashboards within iCIMS to support recruiting operations and leadership reporting needs
  • Troubleshoot and resolve integration issues between HR systems, third-party vendors, and internal applications
  • Investigate and correct data discrepancies; lead error identification and remediation efforts
  • Develop, maintain, and distribute custom reports, analytics, and scheduled dashboards for HR and business leaders
  • Support system upgrades and release management activities, including feature testing, regression testing, and validation
  • Collaborate with People Operations and IT to enhance self-service functionality and improve system efficiencies
  • Maintain comprehensive business process documentation, system configuration guides, and standard operating procedures (SOPs)
  • Support data privacy, security, and compliance initiatives, including SOX and GDPR audits
  • Manage multiple projects simultaneously, balancing competing priorities in a fast-paced environment


Qualifications


  • Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience)
  • 3–5+ years of progressive HRIS experience
  • Hands-on experience administering UKG (UltiPro/UKG Pro) and iCIMS
  • Demonstrated experience building and supporting system integrations (APIs, file feeds, middleware, SFTP, etc.)
  • Strong reporting and analytics experience, including custom report development and dashboard creation within UKG and iCIMS
  • Experience troubleshooting data issues and resolving integration errors
  • Working knowledge of data privacy and compliance requirements (SOX, GDPR)
  • Experience supporting system releases, testing cycles, and regression validation
  • Strong project management and organizational skills with the ability to manage competing priorities
  • Excellent analytical, problem-solving, and communication skills
Not Specified
Human Resources Specialist
🏢 QXO
Salary not disclosed
Coppell, TX 2 days ago

Job Summary


The HR Operations Specialist is the first point of contact for employee and manager HR requests through QXO’s HR Service Center. This role delivers Tier 1 case based support across the employee lifecycle by resolving standard inquiries, completing defined HR transactions, and guiding leaders and employees to the right processes, tools, and policies. The Specialist documents work in the case management platform, meets service level and quality standards, and escalates sensitive, complex, or high risk issues to Tier 2, COEs, HRBPs, Employee Relations, Payroll, or Legal based on defined decision trees.

This role is critical to reducing back channel HR requests, improving consistency, and enabling self service by contributing to knowledge articles, templates, and digital workflows.


Key Responsibilities


Tier 1 Intake, Case Management, and Customer Support

  • Serve as the primary Tier 1 contact for HR support through the HR case management system and approved channels (portal, phone, email, and messaging as applicable)
  • Resolve standard requests related to HR policies, benefits navigation, leave intake and routing, pay, timekeeping, and employee data
  • Apply approved scripts, workflows, and decision trees to ensure consistent guidance and case outcomes
  • Document cases with complete notes, disposition codes, and audit ready attachments, ensuring accurate categorization for reporting and trend analysis
  • Escalate cases that are sensitive, complex, or high risk using defined criteria and warm handoffs to the correct partner group (HRBP, Employee Relations, Payroll, Leave, Total Rewards, Legal)


HR Transactions and Data Quality

  • Execute defined employee lifecycle transactions using standard operating procedures, including job changes, transfers, promotions, data changes, leaves, and separations, including coordinating required approvals and documentation
  • Enter, validate, and audit employee data in the HRIS to ensure accuracy, completeness, and compliance
  • Support employment verifications and personnel record requests in accordance with company policy and applicable requirements
  • Maintain transaction quality through checklists and controls, escalating recurring errors or upstream process gaps


Time, Pay, and Leave Support

  • Provide Tier 1 support for timekeeping questions and exceptions, including educating employees and managers on correct punches, transfers, and schedules, and partnering with Payroll and Time teams to resolve issues
  • Support leave intake and routing for FMLA, ADA, and disability related processes, directing employees to the appropriate leave administrator or internal owner while maintaining privacy and documentation standards
  • Explain benefit plan navigation, enrollment steps, and life event changes, directing employees to approved resources and vendor partners as needed
  • Identify patterns in pay, time, or leave issues, and escalate systemic defects to functional owners with clear examples and impact


Policy, Risk, and Compliance Triage

  • Communicate and reinforce HR policies consistently using approved language, and escalate when interpretation or exceptions are required
  • Recognize potential compliance or employee relations risks and escalate promptly following defined thresholds
  • Maintain confidentiality and handle employee data consistent with company standards and regulatory expectations


Knowledge, Digital Support, and Continuous Improvement

  • Contribute to and maintain knowledge articles, templates, and standard responses to reduce repeat contacts and improve self service
  • Tag cases accurately and surface trends, contact drivers, and opportunities for automation, workflow improvements, and policy clarification
  • Participate in quality reviews and coaching to improve first contact resolution, cycle time, and customer experience
  • Support the evolution of digital Tier 0, including testing knowledge content, validating intent categories, and identifying candidates for automation


Success Measures

  • Service level attainment (response time, resolution time) and backlog management
  • First contact resolution rate and appropriate escalation quality
  • Case documentation quality and audit readiness
  • Data accuracy and transaction quality
  • Knowledge contribution volume and effectiveness, reduction in repeat contact drivers
  • Customer experience results and professionalism


Qualifications

  • 2+ years in HR operations, shared services, HR administration, payroll, timekeeping, or benefits support in a high volume environment
  • Experience working in a case management platform and HRIS, strong documentation discipline
  • Working knowledge of HR policies and common employee lifecycle processes
  • Comfort operating with decision trees, scripts, service catalogs, and escalation criteria
  • Strong customer service, judgment, and confidentiality
  • Bilingual English and Spanish or French Canadian is a plus


Nice to Have

  • UKG experience, especially timekeeping or scheduling
  • Experience supporting a frontline, multi state workforce and managing high volume seasonal demand
  • Experience contributing to knowledge bases or self service portals


QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Not Specified
Automotive NY Claims Adjuster
🏢 Genpact
Salary not disclosed
Richardson, TX 2 days ago

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Management Trainee Material Damage Adjuster, Managing Claims.

In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met. In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met.

Responsibilities

  • Manage a high-volume low complexity claims from beginning to end.
  • Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases.
  • Analysing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.
  • Negotiate repairs and settlements with claimants.
  • Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team.
  • Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs.
  • Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively.
  • Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.
  • Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.

Qualifications we seek in you!

Minimum Qualifications

  • Maintains adjuster licenses in all required states including New York or Hawaii.
  • Relevant years of experience in Material Damage Liability Claims handling with multi-state

experience.

  • College Diploma or commensurate work experience.
  • Maintains an adjuster license(s) as required by state regulations.
  • Experience handling fast track/low touch claims.
  • Proficient in MS Office (Word, Excel, PowerPoint)



Preferred Qualifications/ Skills

  • Bilingual
  • Insurance Designation(s)

Why join Genpact?

  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $65,000 to $67,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity


Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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