Jobs in Burbank, CA
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Location: Century City, CA
Pay Rate: $24/hr plus competitive commission
Position Purpose:
Our luxury client is seeking an energetic, dependable retail sales associate to join our growing team. You will directly assist customers, process transactions, help merchandise the sales floor, and play a vital role in making our client experience a positive one. Top-notch customer service skills are a must, as is the ability to learn product knowledge quickly.
Essential Duties & Responsibilities:
Sales/Customer Service
- Strive to meet or exceed store goals and personal KPI’s
- Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients
- Maintain customer correspondence to build and enhance relationships and drive sales.
- Follow the established Westime “Sales Techniques and Service”
- Develop strong product knowledge as well as company history, information and news knowledge.
- Knowledgeable in current industry trends and technology including familiarity of competition.
- Maintain a professional appearance and behaviors and follow the Westime dress code standards
- Support all company initiates as they relate to product launches, customer service and selling
Store Operations
- Adhere to company policies and procedures at all times
- Assist with inventory and special projects as needed
- Perform opening and closing store duties as needed
- Visual Merchandising
- Assist in maintaining visual standards with direction from corporate and management
Team Relations
- Maintain open, professional and ongoing communications with store management, peers and corporate.
- Partner with the team to achieve store goals
- Be a positive role model and represent the brand appropriately at all times
- Adapt to changing needs of the brand and company
- Where requested, participate in the training of new sales associates (product knowledge, store procedures, company policies, etc.)
Education & Skills Required:
- Minimum of 3 years’ experience in luxury retail required
- Previous experience in high end watch sales preferred
- Experience and proven success in client service in a luxury environment needed
- Strong organization, communication and follow-up skills are essential
- Strong attention to detail with the ability to handle multiple demands simultaneously
- Results oriented and self-motivated individual who is able to achieve goals defined by management
- Highly flexible and able to work as part of a team in a demanding environment
- Computer proficiency a must
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Overview
David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.
The Sales Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The Sales Manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Beverly Hills Sales Manager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or Exceed Sales Plan
- Partner with sales professionals to meet their individual sales plans and KPI
- Participate in the development and execution of strategic initiatives to deliver the sales budget.
- Demonstrate an active role on the selling floor through sales leadership and client development
- Support sales professionals in closing sales
- Facilitate the implementation and success of special events held at the retail store
- Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Maintain visual presentation based on company vision and market needs
Clientele/Service Management
- Coach and Monitor in partnership with Retail Store Director, on sales professionals accountability for client outreach and relationship development
- Ensure store data capture goals are being achieved
- Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
- Provide appropriate feedback in partnership with Retail Store Director, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions
Operations
- Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
- Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
- Implement and support all security measures.
- Partners with the sales professionals in the administration of special order requests
- Oversee store opening and closing in the absence of the Retail Store Manager.
Talent
- Partners with the Retail Store Director in hiring and providing performance review feedback. Trains new Sales Associates.
- Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
- Provide formal and informal feedback to staff to build ongoing development opportunities
- Explain and enforce KPIs and ensure that staff is trending to those measures
Qualifications
- Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
- Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
- Ability to manage multiple tasks in a fast-paced environment
- Proven ability to drive results, and strategic vision to develop business
- Fine Jewelry and or Fine Watch experience preferred, but not required
- Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
- Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base salary for this role is $90,000-$115,000 annually.
Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
The Director of Ecommerce will own the end-to-end ecommerce P&L, define the digital commerce strategy, and lead the internal team and external partners responsible for execution. This role will oversee our Ecommerce Manager and manage the external development agency relationship to ensure best-in-class site experience, technology performance, and revenue growth.
The ideal candidate is both strategic and hands-on — capable of setting the roadmap while driving execution in partnership with marketing, operations, production, and finance.
Key Responsibilities
Strategy, P&L & Roadmap
- Own the ecommerce strategy and roadmap, aligning site, tech stack, and digital experience to annual revenue, margin, and growth targets.
- Lead forecasting, budgeting, and monthly/quarterly business reviews; translate performance insights into clear recommendations for leadership.
- Define and track core KPIs (traffic, conversion, AOV, UPT, CAC/LTV, contribution margin) and prioritize highest-impact initiatives.
Leadership & Team Management
- Manage, coach, and develop the Ecommerce Manager and any future hires.
- Partner with HR and leadership on org design, hiring strategy, and interview processes for ecommerce roles.
- Build a high-performance, collaborative culture across ecommerce, marketing, CX, operations, and agency partners.
Site Experience, Merchandising & Operations
- Provide strategic direction for the Shopify Plus site while the Ecommerce Manager oversees day-to-day execution (SKU setup, merchandising, QA, PDP optimization).
- Establish standards for onsite experience including navigation, search, collections, PDPs, upsell/cross-sell, and content modules.
- Oversee the ecommerce launch calendar to ensure alignment across marketing, inventory, and CX.
External Agency & Technology Ownership
- Own the external development agency relationship, including scope prioritization, backlog management, SOW approval, and timeline accountability.
- Translate business objectives into technical requirements for new features, integrations, and performance optimizations.
- Define and manage the ecommerce tech stack strategy (Shopify Plus, apps, analytics, experimentation tools, loyalty, subscriptions).
- Oversee alternative ecommerce channels including social commerce (e.g., TikTok Shop).
- Lead major ecommerce initiatives such as website rebuilds, replatforming efforts, and new digital experience launches (mobile apps, loyalty programs, third-party integrations).
Conversion, Marketing Integration & Analytics
- Partner closely with marketing to align paid media, email/SMS, SEO, and onsite experience to drive measurable revenue growth.
- Lead CRO strategy and experimentation across landing pages, PDPs, checkout, and promotions.
- Own ecommerce analytics and reporting frameworks; ensure accurate tracking and provide executive-level performance insights.
Customer Experience & Continuous Optimization
- Collaborate with customer service to identify friction points and prioritize enhancements across the funnel.
- Monitor competitive landscape and ecommerce best practices to proactively identify innovation opportunities.
- Ensure the site is continuously optimized across devices and customer segments, maintaining high accessibility and performance standards.
Qualifications
- 6–8+ years of ecommerce experience, including leadership of a DTC ecommerce business.
- Prior ownership of ecommerce P&L strongly preferred.
- Experience managing internal teams and external development/agency partners.
- Deep expertise in Shopify or Shopify Plus, ecommerce analytics, and core digital marketing channels.
- Highly analytical with strong commercial acumen; comfortable building forecasts and executive readouts.
- Strong cross-functional communicator who can influence leadership while remaining hands-on in a fast-paced environment.
- Experience in fashion, lifestyle, DTC, or beauty strongly preferred.
Position Overview:
David Webb is seeking an exceptional High Jewelry Sales Professional to join our Beverly Hills showroom. This is a highly elevated, client-facing role for a seasoned luxury sales professional who embodies impeccable polish, discretion, and an entrepreneurial spirit, and who thrives in building lasting relationships within an ultra-high-net-worth clientele.
The ideal candidate brings a proven track record in high jewelry or fine luxury sales, with a deep understanding of bespoke client service, private appointments, and relationship-driven business development. You will act as a brand ambassador for David Webb, representing the house’s heritage, craftsmanship, and bold design ethos while cultivating and expanding a loyal client base both locally and globally.
Company Overview:
David Webb is an iconic American luxury jewelry house celebrated for its bold design, exceptional craftsmanship, and timeless elegance. Our Beverly Hills showroom offers a highly personalized experience for collectors and clients in a refined, luxury setting.
Key Responsibilities:
- Deliver an exceptional, highly personalized client experience aligned with the David Webb brand and standards
- Build, manage, and grow a strong portfolio of VIC and UHNW clients through proactive outreach, networking, and follow-up
- Drive sales across high jewelry, one-of-a-kind pieces, and special commissions
- Collaborate closely with internal teams on client needs, custom orders, and special projects
- Support and participate in private events, trunk shows, and brand activations
- Maintain impeccable presentation of the showroom and product assortment
Qualifications:
- 7+ years of experience in high jewelry or luxury sales, preferably with a heritage or bespoke brand
- Demonstrated success working with VIC and UHNW clients
- Elevated polish, presence, and communication skills
- Entrepreneurial mindset with the ability to independently drive business
- Strong organizational skills, discretion, and attention to detail
- Passion for fine jewelry, craftsmanship, and storytelling
This role is ideal for a self-motivated, relationship-driven professional who is energized by luxury, artistry, and the opportunity to build meaningful client connections within one of the world’s most iconic American jewelry houses.
Company Overview:
Join an esteemed luxury retailer, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe.
Position Overview:
We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele.
Essential Duties & Responsibilities:
- Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications.
- Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements.
- Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals.
- Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations.
- Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.
Qualifications:
- Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets.
- Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients.
- Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else.
- Highly organized with the ability to multitask in a fast-paced retail environment.
- Professional appearance and demeanor, reflecting the luxury standards of our brand.
Benefits:
- Competitive salary commensurate with experience, plus commission and performance-based incentives.
- Health and wellness benefits package, including medical, dental, and vision coverage.
- Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
Job Summary
The Sales & Client Experience Manager supports the Salon Director in all efforts to achieve the sales and client experience goals for the Beverly Hills Flagship Salon. The three primary focus areas are the coaching and development of the Sales Executives and Sales Support staff, consistently delivering all HW Beverly Hills clients and prospects the most elevated experience, and supporting the Salon Director and Sales Executives in developing and executing action plans to deliver sales growth. The Sales & Client Experience Manager will also be expected to manage all aspects of the salon in the absence of the Salon Director.
Key Duties, Responsibilities and Accountabilities
Sales & Sales Support:
- Participates in the development and successful achievement of the salon sales plan.
- Mentors, coaches, and supports the Sales Executives in the planning and execution of strategic action plans to drive sales.
- Responsible for maintaining and enforcing compliance with the rotation (UP) system, ensuring proper selling floor coverage and managing client appointment requests.
- Ensures that the Salon Assistant team is engaged in every client presentation and able to add value from a selling standpoint by pulling and gathering merchandise as directed, listening and anticipating Sales Executive needs, and helping ensure that every client opportunity is maximized.
- Assists the Sales Executives with their client development efforts, including the maintenance and utilization of client books, ensuring proper client communication and business generation activity.
- Collaborates with the Salon Director on the development of special event initiatives and maintains the special events calendar.
- Ensures that the Sales and Sales Support teams follow all policies and procedures across Retail Operations, Finance, and Security & Loss Prevention.
Client Experience & Journey:
- Establishes and maintains a Beverly Hills Flagship client experience standard that is systematically delivered and continuously elevates the level of excellence.
- Ensures clients and prospects receive outstanding service and that all client issues are resolved quickly while exceeding expectations.
- In partnership with the Salon Director, works to ensure that Sales Executives consistently deliver on their sales and client experience goals.
- Purposefully leverages the Salon Assistant team to maintain the in-store client experience, including a warm welcome, seamless introduction to a Sales Executive, and active support throughout the sales interaction from providing refreshments to anticipating product needs.
- Works closely with the Salon Director and sales team on clienteling and client treatment initiatives and ensures that proper programs are in place to build relationships and drive sales results.
- Leverages events and client treatment opportunities as a key part of the client development strategy and manages client invitation lists.
Merchandising & Display:
- Assists the Salon Director in monitoring sales professional and client feedback, as well as product sell-through reports. Maintains frequent dialogue with the Merchandise Planning department to optimize inventory for business needs.
- Leads weekly meetings to discuss and gather product needs, missed opportunities, and client wish lists.
- Manages all product requests related to client opportunities and ensures requests are handled in a timely and precise manner.
- Ensures that the Salon Assistant team supports daily setup and merchandise pulls and that visual displays and merchandising comply with HW directives and standards.
- Oversees daily floor counts and ensures accuracy and adherence to company policy.
Management:
- In partnership with the Salon Director, supports Sales Executives in achieving sales and client experience goals.
- Trains and oversees the performance of the Salon Assistant team.
- Motivates and supports staff development, including onboarding, sales training, and client development.
- Maintains the Salon Assistant schedule to ensure proper coverage.
Job Qualifications
- Strong luxury retail background (minimum 10–12 years)
- 3–5 years of luxury retail management experience, preferably in a boutique or salon environment
- Gemstone, jewelry, and timepiece knowledge
- Proficiency in Microsoft Office
- College degree
- GG (Graduate Gemologist) certification strongly preferred
- Ability to work in a fast-paced, team-oriented environment
- Strong problem-solving skills and communication skills
- Strong attention to detail and analytical skills
- Strong conflict resolution skills and relationship-building skills
- Foreign languages are a plus
- Meets Harry Winston standards for leadership and professional behavior
- Ability to travel as needed
- Affinity for and experience entertaining clients, with knowledge of art, dining, and entertainment in the Los Angeles area
About Us:
Posh Peanut is a fast growing, design obsessed baby and kids brand built for the modern, scroll happy parent. We are a social first, digitally native company that moves fast, experiments boldly, and attracts A-talent who want to build something innovative, culturally relevant, and genuinely loved.
Role:
We’re looking for a Freelance Social Content Creator who can concept, shoot, and edit organic and paid social content that stops the scroll and drives action. This is a maker role. You will own the full creation process from idea to final post, producing platform-native content while using performance insights to continuously refine your work.
You’ll partner with creative strategists, paid media buyers, and designers to bring campaigns and everyday content to life. If you naturally think in hooks, can capture strong footage with an iPhone, and enjoy testing what actually converts, you’ll thrive here.
What You’ll Do:
- Concept, shoot, and edit social-first content in studio, office, and on location using primarily iPhone and lightweight setups
- Produce platform-native videos for TikTok, Instagram Reels, Meta, YouTube Shorts, and emerging channels
- Create a mix of product, lifestyle, behind-the-scenes, and culture-driven content that feels authentic and on brand
- Occasionally appear on camera as a brand personality when needed
- Collaborate with growth and brand teams to align on campaigns, messaging, and testing priorities
- Monitor performance metrics and iterate quickly based on engagement and conversion
- Stay on top of social trends, sounds, and formats and proactively pitch new ideas
- Follow strict brand guidelines while maintaining a consistent visual aesthetic and tone
- Explore and utilize Ai platforms to create new and engaging content
What You’ll Bring:
- Proven experience concepting and creating short-form social or performance content
- Strong instincts for storytelling, hooks, pacing, and visual composition
- Comfort shooting high-quality mobile content in fast-moving environments
- Deep familiarity with TikTok, Instagram Reels, and short-form platform behavior
- Comfortable both behind and in front of the camera
- Working knowledge of in-platform or light editing tools such as CapCut or similar
- Highly organized, proactive, and comfortable juggling multiple content streams
- Thrives in a test-and-learn, high-iteration environment
This role is ideally based in-office 3 to 4 days a week at our Glendale HQ, where close collaboration, fast feedback, and real time creative iteration help us do our best work.
Overview
David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.
The David Yurman Beverly Hills team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.
The David Yurman Brand Ambassador will be accountable for the following key deliverables:
Responsibilities
Sales and Service
- Deliver individual sales budget by maximizing all selling opportunities
- Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
- Provide exceptional customer service by ensuring that the customer takes priority at all times
- Fully support and align with all key business initiatives and new product launches
- Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.
Clientele Development
- Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
- Utilize the available marketing tools to engage current and new business and drive sales
- Embrace and utilize technology to enhance customer experience
Operations
- Assist with inventory control and keep shrink levels below target
- Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
- Maintain an up-to-date knowledge of all product categories
- Ensure adherence to company retail operating and security procedures
- Partner with support team in the repair process and follow up on customer communication
Teamwork
- Be aware of the impact of behavior on others
- Provide help and advice to colleagues to achieve goals
- Demonstrate a flexible approach, responding positively to any reasonable request
Qualifications
- Previous retail or luxury retail sales or relevant clientele focused experience
- Proven track record in achieving sales results
- Exceptional clientele, customer relationship building skills
- Demonstrate strong verbal and written communication skills
- Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
- Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
The expected base salary for this role is $23.00 - $28.00/hour, plus commission.
Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Retail Media & Marketplace Analytics Lead
Lead analytics, measurement, and insight generation across retail media and marketplace programs, with a focus on Amazon, Walmart, and Target. This role sits at the intersection of eCommerce, media, and merchandising, translating complex data into actionable strategies for media investment, product content, and assortment decisions.
Key Responsibilities
- Own end-to-end analytics for retail media and marketplace performance across Amazon, Walmart, and Target, including paid media and organic visibility.
- Develop dashboards and reporting for key KPIs such as ROAS, TACOS/ACOS, conversion rate, share of voice, new-to-brand, and contribution margin.
- Build SKU/ASIN-level performance scorecards connecting media spend, organic rank, content quality, and inventory to sales and profitability.
- Design and analyze test-and-learn initiatives (incrementality tests, geo tests, holdouts) to measure campaign impact and optimize investment.
- Partner with media, marketplace, and content teams to identify growth opportunities and diagnose performance shifts.
- Deliver merchandising insights (demand velocity, seasonality, price elasticity) to inform assortment and inventory decisions.
- Lead integration of marketplace data sources (e.g., Amazon Brand Analytics, Amazon Marketing Cloud, Walmart Luminate) and standardize reporting frameworks.
- Translate complex data into clear, executive-ready insights that influence strategy and budget allocation.
Qualifications
- 5–7+ years of experience in retail media, marketplace, or eCommerce analytics, with strong hands-on experience across Amazon and Walmart; Target experience preferred.
- Proven ability to translate marketplace and media data into actionable insights that drive ROAS, profitability, and category growth.
- Experience with marketplace analytics tools, advanced Excel, and BI platforms such as Tableau, Power BI, or Looker.
- Strong analytical, experimentation, and storytelling skills with the ability to communicate insights to non-technical stakeholders.
- Bachelor’s degree in Analytics, Statistics, Business, Marketing, Economics, or a related field (or equivalent experience).
Preferred
- Experience with pricing, promotions, and assortment analytics in eCommerce or omnichannel environments.
- Familiarity with SQL and large datasets.
- Experience collaborating with agencies or external partners.
- Understanding of PIM/DAM systems and marketplace content optimization.