Jobs in Buena Park

The Senior Customer Service Manager based in Brea, California is a strategic leadership role responsible for overseeing the customer service operations within a global, fast-paced Consumer Packaged Goods (CPG) environment. This role oversees daily operations, ensures service excellence, drives process improvements, fosters strong relationships with customers, 3PLs, and internal teams. The Senior Manager will provide strategic leadership, strengthen cross‑functional alignment, and ensure the team delivers exceptional customer experiences while meeting business goals and supports scalable growth as the business expands.

Key Responsibilities

• Partner with sales team to manage relationships with key retailers, such as Walmart, TJX, Target, Costco, Aldi etc., addressing service needs and supporting business growth.
• Lead, mentor, and develop a high-performing customer service team across multiple regions to achieve and exceed performance targets, such as On Time In Full metrics to keep up with high customer expectations.
• Collaborate with sales, supply chain teams to optimize cross‑functional processes and resolve complex issues, Partner with Finance on month‑end reporting, assist in the investigation and resolution of customer deductions. Implement revisions to current processes to minimize non-compliance charges.
• Own the end‑to‑end customer service workflow, including order management, issue resolution, escalations, and customer communication to drive operational excellence and process improvement.
• Serve as the primary escalation point for complex customer issues, ensuring prompt response to meet both internal and external customer satisfaction, and conduct root‑cause analysis to implement preventive actions.
• Create and refine SOPs to ensure consistency, efficiency, and compliance., implement performance dashboards and reporting tools to track service levels and present to senior leadership.

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field. Master’s degree preferred.
• 7+ years of progressive customer service experience, with at least 3 years in a management or leadership role within the CPG sector.
• Proven track record of driving service excellence and leading teams in a high-volume, fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal abilities.
• Expertise in customer service software, ERP systems, NetSuite preferred
• Ability to work collaboratively across departments and manage multiple priorities.
• Experience with change management and implementing new technologies

Key competencies

• Customer-focused mindset
• Adaptability in fast-paced environment
• Strategic thinking
• Organizational and time management skills

Working conditions

• Hybrid work schedule
• Office environment
• No travel required.

The Commercial Auto Risk Analyst supports underwriting and risk management activities related to commercial vehicle exposures within the Property and Casualty Insurance industry. This role assists in evaluating risk, supporting underwriting decisions, and managing portfolio exposures for accounts insured under Commercial Auto Insurance policies. Working within a large global insurer, the analyst contributes to risk assessment, reinsurance placement, and broker relations while ensuring compliance with applicable Insurance Regulation and company underwriting guidelines.

Responsibilities:

• Assist underwriting teams in evaluating commercial auto accounts by analyzing exposure data, loss history, fleet composition, driver profiles, and operational risk factors.
• Review submissions and supporting documentation to ensure risks meet internal underwriting guidelines and regulatory requirements.
• Support the development of underwriting recommendations by identifying risk characteristics, potential loss drivers, and appropriate risk mitigation strategies.
• Assist in identifying risks that require facultative or treaty reinsurance support.
• Coordinate with reinsurance partners and internal underwriting teams to secure appropriate reinsurance coverage for individual risks or broader commercial auto portfolios.
• Prepare and organize underwriting information, exposure summaries, and loss data required for reinsurance placement and negotiations.
• Maintain documentation related to reinsurance agreements and ensure alignment with internal risk management policies.
• Communicate regularly with insurance agencies, Insurance Brokers, third-party administrators (TPAs), and other insurers regarding account information, underwriting requirements, and risk evaluation outcomes.
• Respond to inquiries related to underwriting submissions, policy terms, and risk management considerations.
• Assist in analyzing commercial auto loss data, claim trends, and risk metrics to support underwriting and portfolio management decisions.
• Prepare reports and summaries related to account performance, risk exposure, and underwriting results for internal stakeholders.
• Maintain accurate documentation within underwriting and risk management systems to support compliance and internal audits.

Requirements:

• Experience with commercial auto underwriting and risk analysis, loss data analysis and portfolio risk monitoring
• Expertise with Regulatory compliance and underwriting guidelines
• Familiarity with Reinsurance coordination and documentation
• Highly proficient with MS Office (Excel, Word, PowerPoint)
• Must be analytical, detail-oriented, and ability to make data-driven decisions

We are passionate Toy Creators - We’ve been coming up with new ideas that bring kids and families together for over 40 years! This passion leads us to attack the day ahead like there is no tomorrow. Above all we are a Creative Company where positivity, hard work, fun and great ideas are at the core of who we are! We are looking for a talented and creative Production Designer to join our Irvine office. You will have the opportunity to work on big brands and be part of an exceptional team of professionals.

The Production Designer is a key role on the creative team that supports both product and graphic design functions.

This is a great opportunity for a recent college graduate.

Additional Duties:

• Executes design direction in a number of design disciplines, including graphic design, product design, and illustration.
• Design applications include product, packaging, POP, and presentations
• Executes design iterations based upon client/creative direction
• Executes projects balancing the need to “think and do” - a designer’s mind with an artist’s hand
• Render custom die-lines for a wide variety of printed components, such as stickers, pop-outs, and packaging
• Prepare production-ready mechanical artwork for printed components, such as packaging, POP, and toy accessories
• Compose client-targeted illustrations with existing and custom-made artwork elements
• Design and produce digital and material presentations, such as projected presentations and gift boxes
• Under direct supervision, produces product mock-ups and models in support of client projects
• Participates in brainstorming new program/products ideas
• Provide concept sketches that communicate function and details
• Generates targeted and producible design solutions for a variety of client-driven programs
• Supports and executes any internal creative requests

Qualifications:

• Bachelor’s degree in Design, Illustration, Toy or Product Design and at least 1 year experience or internship experience working in a design studio or in-house art department
• Highly creative with a focus on bringing concepts to life
• Illustration and graphic design skills/experience are required
• Ability to create accurate mockups utilizing a variety of materials and techniques
• Artistically versatile with the ability to follow a variety of design styles
• Familiarity with products/toys and/or marketing for children and families
• Experience using Adobe Creative Cloud including Illustrator and Photoshop; familiarity with 3D design programs a plus; ability to learn, use and maintain fabrication equipment – wide-format printer, laser cutter and 3D printer
• Must be able to work in-office 5 days a week

Qualified applicants should include a portfolio with their application.

Job Title: Payroll Specialist

Location: Cypress, CA and Buena Park, CA | Onsite

Employment Type: Temp-to-Hire

Schedule: Monday–Friday, 8:00 AM – 5:00 PM onsite; alternates weekly between Cypress and Buena Park locations. Eligible for remote work up to 2 days every other week once fully trained. (This could take up to 3+ months)

Compensation: $24 – $36.50 per hour

Job Summary:

The Payroll Specialist supports the Payroll team in processing bi-weekly payroll for 650+ active and contracted employees using ADP Workforce Now and Enterprise eTime. This role assists with daily payroll operations including reviewing time and attendance records, managing time off requests, analyzing California labor and wage compliance, resolving missed punches, and processing schedule changes and payroll adjustments. The ideal candidate is detail-oriented, comfortable working with numbers and timekeeping systems, and committed to maintaining accurate and organized payroll records.

Key Responsibilities:

• Process biweekly payroll for 650+ exempt and non-exempt employees across multiple states, ensuring a high level of accuracy.
• Ensure compliance with federal, state, and local payroll regulations.
• Prepare and submit timely and accurate quarterly payroll reports to government agencies.
• Monitor and resolve daily timekeeping exceptions, including meal penalties and missing punches, using Enterprise E-Time.
• Process final paychecks in compliance with applicable state laws, ensuring timely and accurate payments.
• Calculate and verify payroll adjustments, including wage corrections, overtime, retroactive pay, and PTO payouts.
• Review and input new hire data, ensuring documentation is complete and accurate, and pro-rate salaries when necessary.
• Accurately process wage garnishments, tax withholdings, and benefit deductions.
• Collaborate with ADP and Enterprise eTime support teams to efficiently resolve payroll system issues.
• Apply knowledge of FLSA overtime regulations to ensure accurate payroll processing and compliance.
• Assist with internal and external payroll audits.
• Support year-end payroll activities, including W-2 preparation and distribution.
• Contribute to payroll-related process improvements and collaborate on payroll-related projects.

Qualifications

Required:

• 3+ years of payroll processing experience (2+ years may be considered) with hands-on experience in new hire setup, employee record maintenance, terminations, pay rate changes, benefit updates, payroll auditing, and payroll adjustments.
• Experience supporting payroll in a high-volume, multi-state environment.
• 1+ year of experience using ADP Workforce Now.
• Strong proficiency in Microsoft Excel, including functions such as VLOOKUP, pivot tables, and data validation.
• Must be able to work onsite Monday–Friday, alternating weekly between the Cypress and Buena Park facilities; eligible for remote work up to 2 days every other week.

Preferred:

• Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or a related field.
• Experience using Enterprise eTime.
• Experience using Payworks and Deputy payroll and workforce management systems.
• Previous experience processing payroll in a manufacturing environment is strongly preferred.
• Bilingual in English and Spanish.

Job description:

Position Summary: The Human Resources Manager partners closely with our business unit to shape the organization’s culture, manage HR operations, and support our employee’s professional growth and well-being. You will collaborate closely with site and corporate leadership to drive HR strategies aligned with business objectives.

The HR Manager will lead with integrity and authenticity and exercise humility and respect in all interactions with team members of all levels and positions across the business.

Essential Duties and Responsibilities include, but are not limited to:

• HR Strategy and Planning
• Partner with BU senior leadership to anticipate and address HR needs, ensuring a proactive approach to workforce planning.
• Talent Acquisition and Retention
• Work closely with Talent Acquisition Manager, ensuring focus on critical roles and consistent hiring and onboarding practices as well as forecasting turnover.
• Implement strategies to retain and develop employees, including career development plans and performance management.
• Employee Relations
• Serve as a trusted advisor to employees and managers, providing guidance and solutions to HR-related issues.
• Promote a positive and inclusive work culture through effective communication and conflict resolution.
• Compliance and Policy Management
• Ensure compliance with federal, state, and local employment laws and regulations.
• Develop and maintain HR policies and procedures to foster a fair and respectful workplace.
• Training and Development
• Implement training programs that enhance employees’ skills and contribute to their career growth.
• Identify and nurture leadership talent within the organization.
• Identify opportunities for workforce development, develop training and work with local community for talent outreach.
• Benefits and Compensation
• Manage employee benefits programs and compensation structures, ensuring competitiveness in the market.
• Conduct regular local labor market analysis to stay updated on industry standards.
• HR Analytics and Reporting
• Utilize HR data and metrics to make informed decision and track effectiveness of HR and business initiatives.
• Prepare and present reports to leadership on HR and employment trends.
• Leadership
• Mentor, coach and develop business team, fostering a culture of collaboration, excellence and continuous improvement.

Qualifications:

• Experience and Education:
• Proven experience (5+ years) in HR roles; leadership experience preferred
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• SHRM-SCP or SPHR certification is a plus
• Technical Skills:
• In-depth knowledge of HR best practices, employment laws, and regulations
• Strong leadership, interpersonal and communication skills
• Exceptional problem-solving and decision-making abilities
• Proficiency in HRIS (UKG experience is preferred) and Microsoft Office Suite (specifically SharePoint, Excel, Word and PowerPoint)
• Ability to orchestrate a multitude of critical deliverables and adapt to changing priorities in a fast-paced environment
• Clear, honest, and articulate communicator
• Physical Requirements:
• Extended screen time
• Long periods of sitting

Supervisory Responsibilities: If direct reports are assigned, responsibilities listed below.

• Supervises, coordinates, provides leadership to and reviews the work of assigned staff.
• Directly supervises individual contributors in technical positions and/or entry level professionals.
• Estimates staffing needs.
• Assigns work.
• Recommends candidates for employment and makes recommendations for termination.
• Conducts performance evaluations and salary reviews for assigned staff.
• Responsible for the application of company policies.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Freeman Mathis & Gary is a dynamic and growing 500+ lawyer national litigation firm, with thirty-nine offices in twenty-one states. We are seeking an Attorney Partner with experience in handling Financial Services matters to join our growing Seal Beach, California office. The ideal candidate has at least 6+ years' experience. This individual will maintain positive contact with clients, observe confidentiality of client matters, and must be team-oriented. Actual base pay within the range will also be dependent on other factors, including but not limited to, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.

FMG's Financial Services & Banking National Practice Section is a multi-disciplinary team of professionals who represent financial institutions, as well as financial professionals, in a wide spectrum of transactional, regulatory, and securities matters in both litigated and non-litigated contexts.

Responsibilities:

· Provide initial analysis and develop case strategy

· Prepare and respond to discovery

· Take and defend depositions, draft motions and attend hearings

· Explain legal options to clients and bringing possible outcomes or threats to their attention.

· Build relationships with clients

· Ability to negotiate, research, and communicate verbally and in writing effectively.

Requirements:

· Juris Doctor degree from an American Bar Association accredited law school.

· In good standing and able to practice law in the state of California

· Strong critical thinking skills and solid academic background.

· Strong sense of urgency about problem solving, meeting deadlines and achieving goals

· Knowledgeable, attentive, and proactive.

· Excellent communicator, negotiator, public speaker, and problem solver.

· Self-motivated, and goal oriented with a track record of meeting billable hours goals.

· Inclined to take initiative and work independently with minimal supervision.

· Detail oriented, organized and effective.

· Professional and can get along with people; communicates well with staff.

· Computer skills: Microsoft Word and Outlook.

· Experience with iManage and/or OneDrive a plus.

What we offer:

· Competitive compensation.

· Opportunity for growth and advancement within the Firm.

· Speaking and writing opportunities.

· Comprehensive benefits package, including medical, dental, and vision.

· Bar expenses paid by Firm.

· HSA and FSA plans to help offset taxes for employees and dependents.

· 401K Plan.

· Company provided life insurance up to $150k.

· Company paid long-term disability coverage.

· Year-end bonuses and referral fee incentives.

· Regular, firmwide socials and events.

· Employee Assistance Program.

EEO Statement

Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‐free workplace policy, which includes the ability to pass a pre‐employment drug screen. Employees may be subject to reasonable‐suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.