Jobs in Braintree
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Partner with product, design, IT, and business teams to ensure user-centered design solutions.
Key Responsibilities: Lead complex research initiatives to define and improve insurance digital experiences.
Conduct qualitative and quantitative research (usability testing, surveys, interviews, card sorts).
Develop user personas, journey maps, and actionable insights to influence business decisions.
Communicate findings clearly to stakeholders, including executives.
Collaborate with cross-functional teams to integrate user insights into product strategy.
Qualifications: 5 years of UX Research experience in corporate or agile environments.
Bachelor’s in Human Factors, HCI, or related field (Master’s preferred).
Expertise in qualitative research methods and UX tools (Qualtrics, UserZoom).
Strong analytical, storytelling, and communication skills.
Experience working with cross-functional teams and influencing business decisions.
Proficient in Microsoft Office.
Preferred: Experience in insurance, financial services, or regulated industries.
Familiarity with agile processes, Lean UX, and Design Thinking.
Quantitative research experience.
Commitment to diversity, inclusion, and collaborative work.
- USD $127,241 to $134,000) Industry Aerospace / Aviation / Defense Job Category Engineering
- Other Engineering Overview Our company engineers a diverse portfolio of high technology solutions, products, and services that enable customers to successfully execute missions across all domains of operation.
With a global team of 12,000 top professionals, we partner with the best in the industry to expand the bounds of innovation in the defense and scientific arenas.
We value trust, honesty, alignment, and transparency given the nature of our work and who we are.
Highly competitive benefits and a great place to work with a shared sense of purpose.
Flexible work environment where contributions are recognized and rewarded.
If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Responsibilities Requires a Bachelors degree in Software Engineering, or a related Science, Engineering, Technology, or Mathematics field.
Also requires 5 years of job-related experience, or a Master's degree plus 3 years of job-related experience.
Agile experience preferred.
CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire.
Applicants selected will be subject to a U.S.
Government security investigation and must meet eligibility requirements for access to classified information.
Due to the nature of work performed within our facilities, U.S.
citizenship is required.
Qualifications Advanced Software Engineer Make the worlds most advanced Encryptor Manager even smarter Role and Position Objectives As an Advanced Software Engineer, working on the Encryptor Manager, youll be a member of a cross-functional team responsible for developing mission-critical Cybersecurity Manager Applications for a rapidly growing product line.
Youll be working at the cutting edge of Application development using the latest tools and technologies.
Preferred Skills or Experiences Working knowledge of software engineering concepts, principles, and theories Database Experience (SQL, PostgreSQL) 3-5 Years experience with Java, Enterprise Java working with Java beans Experience with JavaScript (React) Experience with Hibernate, Spring toolkit Nice to Have Experience working with the Wildfly Application Web Server Experience working with REST APIs Experience working with RESTCONF Interfaces Experience working with Material UI Experience developing application code using security principles Working knowledge of Public Key Infrastructure and Digital Certificate usage Working knowledge of SNMP What Sets You Apart Passion for designing complicated systems and working on problems of diverse scope.
Ability to define the scope, schedule, and expectations for the work you execute.
Shows initiative on assignments and executes projects with little guidance and can provide technical direction and leadership.
Ability to interact effectively within project teams Solid ability to grasp and apply new information quickly and handle increasing responsibilities with growing complexity Our Commitment to You An exciting career path with opportunities for continuous learning and development.
Research-oriented work, alongside award-winning teams developing practical solutions for our nations security Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs (including on-site gym), employee resource and social groups, and more See more at /careers/why-work-for-us/benefits Workplace Options This position is a fully on-site position with no possibility for remote work.
Security Clearance Required: No Visa Candidate Considered: No Compensation Base Salary
- USD $127,241 to $134,000 Full-time Benefits
- Full Relocation Assistance Available
- Yes Commission Compensation
- No Bonus Eligible
- No Overtime Eligible
- No Interview Travel Reimbursed
- No
- $65/hr About the team Youll join a team of 10+ product designers, content designers, that youll collaborate with weekly, and an 80+ team of designers supporting work across the organization.
This role will focus specifically on the Insurance Professional Servicing space.
About this role Were looking for a Mid-to Senior level Designer to join the USRM Servicing domain with a focus on our Insurance Professional Servicing tools.
This role will support the modernization of Agent and Customer Service Representative tools across Personal Lines and Small Commercials Lines.
In this role, youll be embedded on one or more cross-functional, agile product squads working to transform complex, legacy ecosystems through reimagination and re-platforming.
The work centers on designing robust, power-user tools that support critical agent workflows, with an emphasis on usability, efficiency, and scalability in a regulated environment.
Youll be part of a broader design team of approximately 8-12 designers, collaborating closely with fellow product designers, lead designers, content strategists, product owners, and agile engineering partners.
You may flex support across both Personal Lines and Small Commercial experiences, depending on priority.
Regardless of where you support, the focus remains on delivering thoughtful, user-centered digital solutions that improve agent efficiency, satisfaction, and operational outcomes.
In this role you will: Work in an agile environment with a distributed team.
You will attend daily agile ceremonies with your aligned teams, partnering closely with content designers, product owners, and engineers, as well as business stakeholders, marketers, analysts, and researchers.
Dig deep into user problems.
Youll be tasked with understanding complex product requirements and interaction design problems to create experiences that innovate, solve user and business problems, and exceed user expectations.
Continuously seek and integrate user feedback.
You will help identify user research needs and participate in immersive user research, concept testing, and usability testing to evaluate UX effectiveness and determine where and how to optimize the experience.
Coordinate across multiple facets of the customer experience.
Youll learn a complex product ecosystem and collaborate with other teams to ensure a seamless experience for the user.
Enterprise or experience working with cross-functional teams is a plus.
Youll collaborate with a range of stakeholders, from technical to business SMEs and process owners and more.
You'll be synthesizing information and feedback from multiple sources regularly.
Exceptional communication skills and the ability to articulate design decisions is a must.
* Outpatient Clinic
* Mon-Fri, Days
* LOAN REPAYMENT
* Strong Work/Life Balance
* Pension
* Retirement
* Full Medical Benefits & MORE! This Jobot Job is hosted by: Courtney Labonte Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $240,000
- $250,000 per year A bit about us: We have provided high quality and accessible healthcare to Boston and the surrounding communities for more than 80 years.
Our talented team is looking for a Primary Care or Family Medicine Physician (M.D.).
We offer full-time and part-time hours with full benefits including retirement and student loan repayment.
For more details contact: 949-996-5645 Why join us? Make a difference in your community Competitive Pay Comprehensive Benefits Package PTO Loan Repayment Program Mon
- Fri, DAYS (9-5) No Holidays/Weekends Build lasting relationships with your patients Job Details Family Medicine/Primary Care Physician (M.D.):
* NEW GRAD Welcome to apply!
* Outpatient Setting
* Full-time & Part-time Opportunities
* Monday
- Friday (NO Holidays, NO CALL)
* Strong Work/Life Balance Qualifications: Doctor of Medicine (M.D.) degree from an accredited institution Will consider Family Medicine/Primary Care and/or Internal Medicine Board Certified Active MA State License Bilingual Spanish Preferred
* NEW GRADS Welcome to apply! Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
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Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
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Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level)
A MISSION WORTHY OF A CAREER!
If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to
fill full-time, entry-level, career
positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability,
USBP is offering up to $60,000 in additional incentives (see details below).
Salary and Benefits
Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive*
Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102 )
will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive*
Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations
IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences.
RELOCATION MAY BE REQUIRED.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:>
Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
Buffalo Sector Stations - Wellesley Island
Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
El Centro Sector Stations - El Centro, Indio, Calexico
Grand Forks Sector Stations - Pembina
Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience:
One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution:
A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university;
OR
Combination of Experience and Education:
A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience:
One year of specialized work experience that shows you have the skills necessary to:
Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level:
A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education:
This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note:
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship:
You must be a U.S. Citizen to apply for this position.
Residency:
You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction:
In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference:
You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:
After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button
on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process,
contact a recruiter
through the U.S. Border Patrol page:
/s/usbp.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Job Title : Aircrew Rescue Swimmer & Navy Diver Category / Component : Enlisted • Active Overview Join an elite community that operates in the air and under the sea as an enlisted aircrew member and Navy diver, performing helicopter sea rescues and underwater search, salvage, repair, and demolition to support carrier and expeditionary strike groups, mine countermeasures, special operations, and joint partners worldwide.
Key Responsibilities Operate as enlisted aircrew during flight operations; perform helicopter sea rescues and provide advanced first aid; execute underwater search, salvage, harbor clearance, and security missions; inspect, cut, weld, and repair ships and submarines; conduct deep and saturation diving using SCUBA, surface supplied and mixed gas systems, and rebreathers; operate and supervise hyperbaric chamber treatments; plan and conduct demolition; maintain and repair specialized flight, survival, and diving equipment while managing records and readiness.
What to Expect Highly physical, safety critical missions with rigorous performance standards; frequent operations in demanding environments such as heavy seas, cold and low visibility waters, flight lines, ship decks, and austere field sites; continuous training and qualification sustainment, with rapid shifts between precise technical tasks and field operations; small team culture that requires attention to detail, calm under pressure, and strong leadership potential.
Work Environment Worldwide assignments at sea and ashore with aviation squadrons, fleet replacement units, and expeditionary detachments; work in flight operations areas, rescue training pools, ocean training sites, dive lockers, recompression chambers, shipyards, ranges, and forward locations; frequent work aboard carriers and auxiliaries, on piers and flight decks, and alongside joint and interagency partners.
Pathways, Training & Advancement Recruit Training followed by Naval Aircrew Candidate School in Pensacola; Rescue Swimmer preparatory and Rescue Swimmer School for those in that specialty; Class A School in an assigned aircrew rating pipeline such as AWF, AWO, AWR, AWS, or AWV; Fleet Replacement Squadron training and survival, evasion, resistance, and escape instruction; ongoing qualification and advanced training in diving, rescue, and mission systems throughout the career.
Enlist under an advanced technical field or Warrior Challenge style contract that specifies the aircrew, rescue swimmer, or diver training pipeline; qualified Fleet Sailors may volunteer and request conversion into aircrew or diving roles after screening, physical testing, and command endorsement.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship and eligibility for at least a Secret clearance; strong swimming ability, comfort in open water, and excellent overall physical condition; ability to pass an aviation flight physical for aircrew duties and a diving medical exam with Undersea or Diving Medical Officer approval; meeting Physical Fitness Assessment standards and passing the Physical Screening Test that includes timed swims, runs, and calisthenics; meeting age limits that are typically more restrictive than general enlistment standards.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
Company Description:
FDR Consulting Group has over two decades of expertise in connecting legal professionals with opportunities, offering tailored job placement services for attorneys and practice groups.
Responsibilities:
Seeking a full time Patent Agent or Technology Specialist with a advanced degree (Ph.D.) preferred in computer science, electrical engineering or similar and have experience with AI, ML and/or Bioinformatics.Candidates will be working with clients to manage patent portfolios, drafting patent applications; conducting patentability, freedom-to-operate, invalidity search and analysis. Candidates work will include, analyzing technical documents to assist with patent prosecution, counseling, post-grant proceedings, and litigations.
Qualifications:
Excellent oral and written communication skills
Advanced Degree (Ph.D.) in Computer Science, Electrical Engineering or similar
1-2 years of Law firm experience
Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.
The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will assist in leading Front Office team to drive for service excellence and the overall success of The Langham, Boston, by delivering all Forbes, Leading Quality, Brand standards and departmental procedures at all times while in alignment with the culture and values of Langham Hospitality Group.
Key Responsibilities:
- Assume all responsibilities of the Front Office operations in the absence of Director of Front Office by making logical, service oriented and responsible decisions that support the goals of the Rooms Division and the hotel.
- Ensure that all Front Desk, The Langham Services, Bell and Door colleagues deliver the highest level of guest service by anticipating guest’s needs while maintaining all standards and procedures such as Leading Quality Audits, Forbes, Langham Brand Standard, and Departmental procedures, and ensure positive results in the event of situations.
- Supervise, monitor, coach and develop agents to ensure the highest level of sincere and consistent service delivery and keep the Rooms Division management informed of team performance.
- Communicate with the Rooms Division team constantly to follow up on any pending issue, record any necessary information for tracking purposes (i.e. Daily Pass on/Follow up emails, Profile notes & Comments in PMS, HotSos, IAuditor, etc.), follow through to ensure of a best outcome of the situation.
- Support duties of Guest Service Agent, The Langham Services Agent, Bell, Door, Concierge, Guest Relations colleagues and Front Office Supervisors.
- Ensure that The Langham Services colleagues deliver impeccable, luxury and personalized service at the same expected level and intensity as the Front Desk while on the phone.
- Assumes all responsibilities of Guest Relations in the absence of Guest Relations colleagues.
- Act as a liaison between hourly colleagues and Director of Front Office to maximize communication and smooth operations of all shifts.
- Work together with Rooms Division leaders to maximize revenue as well as guest satisfaction, monitor payroll and keep the team motivated.
- Work with various departments to maximize the level of guest services satisfaction and follow through on any issues.
- Train, coach, supervise and develop non-management Front Office colleagues.
- Keep his/her presence including nights and weekends to ensure that Front Office operations are effective at all times.
- Must be available variable hours/shifts, including weekends and nights.
- Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests’ needs.
- Communicate guest and colleagues feedback to his/her manager and upper hotel management.
- Review and complete reservations to ensure seamless and memorable guest stay by reviewing arrival lists, allocating rooms, amenities, special requests etc. with Guest Relations team.
- Ensure proper VIP room assignments and room preparation.
- Promote internal hotel sales and in-house facilities. e.g. F&B Outlets, The Langham Club and Rooms.
- Able to multi-task and make appropriate decisions while remaining poised, productive in a fast-paced environment with frequent interruptions and changes.
- Ability to anticipate in order to prevent any negative situation and to provide maximum guest satisfaction.
- Additional duties not listed may also be required by Supervisor / Manager.
- Assist Director of Front Office in updating schedules, payroll, KPIs, Daily IAuditor inspection results/analysis, applicable month end reports and attend operational meetings.
- Be knowledgeable of the hotel emergency procedures and ensure that all Front Office colleagues are well trained in these procedures.
Qualifications:
- Proven management skills and ability to lead and motivate a team while maintaining the highest standards of service and adhering to hotel policies.
- A minimum of two years of Front Office management experience in a luxury hotel.
- Previous experience in five-star standards.
- College degree.
- CPR certification a plus
- Able to stand for length of shift: sit, reach, grasp, lift/carry up to 50 pounds, walk, climb, kneel, squat, bend, push, pull.
- Legally authorized to work in the United States
Salary Range:
- $80,000 - $84,000 annually
For more information about the property, please visit:
Enterprise Technology | AI Community | Global Growth Mandate
We are hiring an experienced Event Producer to lead and scale a high-profile enterprise technology community event.
This is a full ownership role - responsible for strategy, commercial performance and end-to-end execution. The event is currently US-based with a clear mandate to expand internationally.
What you’ll own:
- Full event production from concept to delivery
- Sponsorship strategy and revenue generation
- Program design including customer workshops, technical sessions and demos
- Speaker curation across enterprise customers and technology partners
- Venue, logistics, catering and on-site execution
- Budget management and P&L accountability
- International expansion roadmap
We’re looking for:
- 5+ years producing in-person enterprise or software events
- Experience working with technology services firms or enterprise software ecosystems
- A genuine passion for AI and emerging technologies
- Proven track record delivering high-quality technical community events
- Strong commercial instincts with sponsorship experience
- High ownership mindset and operational rigor
This is an opportunity to build and scale a global platform at the center of a fast-growing AI ecosystem.
Agency Experience Lead
At Plymouth Rock, we’re reimagining how independent agents quote, service, and grow their business. As an Agency Experience Lead, you will identify and analyze technology trends, conduct competitive benchmarking, and bring forward recommendations that support the needs of partner agents to influence close rate and be seen as our agents’ carrier of choice.
You’ll collaborate with teams across the Marketing, Customer Solutions, Underwriting, Product, Digital, and Claims teams to deeply understand agent workflows and anticipate how technology must evolve to meet shifting industry needs.
- Key Responsibilities
- Strategic Technology Planning
- Identify process and technology trends to determine how they can be leveraged to create a competitive advantage. This includes a forward-looking perspective on process evolution and anticipating changes in agent workflows and customer expectations.
- Support technology roadmap development that aligns with business objectives and positions our systems for future evolution.
- Conduct competitive benchmarking to assess where we stand in the market and how competitors are leveraging technology that influence purchase habits.
- Evaluate and manage relationships with third-party technology providers (e.g., agency management systems, comparative raters, digital servicing platforms).
- Monitor emerging insurtech trends, tools, and startups that could benefit the independent agent channel.
- Pilot innovative solutions in partnership with select agencies.
- Provide ad hoc analysis and support various strategic business initiatives.
- Business Analysis & Requirements
- Act as a bridge between business and technical teams, ensuring system enhancements align with the needs of our independent agents and drive measurable improvement.
- Lead requirements-gathering sessions with stakeholders and document current and future-state workflows.
- Translate business needs into clear requirements, including process flows, user stories, and use cases.
- Support User Acceptance Testing (UAT), training, and monitor and evaluate implemented solutions to ensure they meet business outcomes.
- Develop communication, training, and adoption strategies to ensure technology is embraced, not just implemented.
Qualifications
- Bachelor’s degree in Business, Information Systems, Technology, or related field.
- 5+ years experience in business analysis or technology strategy (insurance experience required).
- Direct experience working with or supporting independent insurance agencies, with a deep understanding of their workflows, systems, and operational challenges.
- Analytical and critical thinking skills.
- Communication skills and ability to work cross-functionally.
- Self-motivated, intellectually curious, and passionate about using technology to enhance agent and customer experiences.
- Strong familiarity with agency management systems, comparative raters, and digital servicing platforms used in the independent channel are strongly preferred.
Salary Range:
The pay range for this position is $70,000 to $105,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
Benefits & Perks:
- Paid time off
- Free onsite gym at our Boston location
- Tuition reimbursement
- Low cost and excellent health insurance coverage options that start on Day 1 (medical, dental, vision)
- Robust health and wellness programs
- Auto and home insurance discounts
- Matching donation opportunities
- Annual 401(k) employer contribution
- Various Paid Family leave options including Paid Parental Leave
- Resources to promote professional development
- Convenient locations and pre-tax commuter benefits
About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
