Jobs in Blundale Georgia

608 positions found — Page 35

Sr. Operations Trainer
Salary not disclosed
Tucker 1 week ago
Provide leadership, management and administration of an accredited performance-based curriculum that meets requirements set forth by NERC, SERC, and GSOC.\u202f\u202fThe Senior Training Coordinator will be responsible for direction setting as well as the day-to-day implementation of the Training Program as follows:\u202fOversee the Job Task Analysis (JTA) and become familiar with all the tasks of system operators, work with the control center staff and engineering on the JTA Training Needs Analysis, prepare annual training plan including identifying and scheduling training courses, schedule and track trainings including courses, individual operators results including NERC CE hours, annual training review, identify and/or develop any new training materials or sources to be considered, operator task performance monitoring (during incidents and following training).\u202f\u202fThe Senior Training Coordinator will represent for GSOC a single point of contact for all system operator reliability training needs, attend and represent interests of GSOC at the SERC and NERC level, and make recommendations to all levels of management including Executive Staff, Board of Directors, and Corporate Programs and Projects regarding operator training needs.

The Senior Training Coordinator will support GSOC's control centers and Operations Engineering by providing technical expertise on operational issues including outage investigation, maintaining system models, and providing coordination services for modifications to the system.

Position Duties/ Essential Functions Design, prepare and implement annual training seminars for GSOC Operators to prepare them for performing duties of job.

This will include NERC certification tracking and training development for each operator as well as GSOC business training (contracts, GA ITS, joint plant operations, etc).

Lead efforts with the Training Committee to identify training needs, training courses, and potential conferences for GSOC Operator participation (e.g.

SERC SOS).

In addition to working with the committee, the Senior Training Coordinator will also coordinate with managers and Chief System Operator/Coordinators to develop and deliver individual training courses based on Operator needs.

Analyze and recommend solutions to corporate issues, considering the impacts on operations, planning, finance, and customer rates.

Perform analyses and provide technical expertise to support the decision-making efforts of the Executive Staff and Corporate Programs and Projects.

Maintain model databases to support these analyses.

Coordinate the resolution to problems identified by GSOC regarding metering and sub-stations.

Supply other projects and programs with pertinent system information as required.

Provide technical support to the Control Center as required to ensure that data quality and standards are maintained.

Review and modify reports generated from the transmission desk for distribution to internal and external customers.

Provide various monthly summaries to the Manager.

Assist in the investigation of outages to the ITS or to an EMC.

Develop and maintain on an annual basis a Job Task Analysis that lays out the requirements and training needs of each GSOC Operator position.

This JTA will identify courses, tools, and skills base for each position.

Be actively involved in any NERC training / personnel requirements or standards development that would affect GSOC operations.

Develop comments on upcoming standards development that support corporate direction and industry reliability regarding well trained operators, participate in working groups at the SERC or NERC level, and ensure GSOC remains compliant with current PERsonnel standards.

Education Essential: Bachelor's Degree-Electrical Engineering Engineering (Electrical preferred) Experience Eight years (six years with P.E.) in engineering with at least four years of operations or eight years in Control Center Operations.\u202f\u202fResponsible for generation/transmission/energy management with an operating electric utility.\u202f\u202fShould be knowledgeable in electric system operations, control systems, forecasting, simulation and planning process.

Equivalent Experience 10 years in control center operations, performing Generation, Interchange or Transmission Operator functions.

Skills Working knowledge of PC applications, applications of \'real-time\' energy control systems for electric operations, load flows, load management operations, automatic generation control, economic dispatch of generation, short-term load forecasting, switching and transmission restoration.\u202f\u202f Excellent interpersonal, written and verbal skills.\u202f\u202f Capable of preparing and delivering training material to all levels of operators.

Licenses/ Certifications Essential: NERC Cert System Operator Bulk Electric System Cyber Authorized NERC Reliability Standard
- PRA
Not Specified
CDL-A LOCAL Truck Driver
$27.50 - 30
LaFayette, GA 1 week ago

The Brown Trucking driver experience is unique in every way! From incredibly flexible home time to unmatched dispatcher support and competitive weekly pay, our drivers are given the resources to excel on their own terms, both on AND off the road. Your transportation career deserves to call Brown home.


Hiring LOCAL Drivers in Ooltewah, TN!

Call a recruiter for additional details or text 8 to APPLY NOW!
 CDL-A Local Drivers Enjoy:
  • Drivers Average $1,100 - $1,200 weekly
  • Home 3-4 nights a week 
  • 100% No-Touch Freight
  • $1,000 Driver Referral Bonus - Paid Within 90 Days
  • Monthly & Quarterly Driver Incentives
  • Paid Vacation, Holidays, & Orientation
  • Industry-Leading, Low Cost Benefits Package After 60 Days
  • 401K with Company Match

We invite you to visit our hometown terminal, located at 8912 Transport Lane in Ooltewah, TN!

CDL-A Driver Requirements:
  • Class A CDL
  • 12 months of verifiable experience within last 36 months
  • Excellent safety record
  • Clean MVR
  • No record of DWI/DUI in commercial or private vehicle within last 7 years
permanent
Customer Care Supervisor
🏢 Habasit
Salary not disclosed
Suwanee, GA 1 week ago

OVERVIEW OF POSITION:

Responds to customer’s inquiries or complaints regarding company's products or services. Provides leadership, council and advice to other CCR’s.

RESPONSIBILITIES OF THIS POSITION – CUSTOMER CARE

• In addition to all the requirements of a Customer Care Representative.

• Provide daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner.

• Provide continual evaluation of processes and procedures.

• Responsible for suggesting and implementing methods to improve area operations, efficiency and service to both internal and external customers.

• Provide statistical and performance feedback and coaching on a regular basis to each team member.

• Write and administer performance reviews for skill improvement.

• Be available for employees that experience work problems providing appropriate coaching, counseling, direction and resolution.

• Insure employees have appropriate training and other resources to perform their jobs.

• Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level.

• Review all Credits and RMA's assigned to customer service administrative are and establish corrective action where appropriate.

• Work with all Production Supervisors and Manufacturing Supervisors on customer requirements that cannot be met within established lead times.

• Work with Sales/ Marketing support staff and all District managers to resolve any customer related problems or sales opportunities that require their assistance.

• Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives.

• Use appropriate judgment in upward communication regarding department or employee concerns.

• Any other duties as assigned.

COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements/preferences listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Preferred - Bachelors Degree in Business Administration, Marketing or Related Field

• Preferred - 5 years experience in customer service, sales and/or marketing

• Preferred – 3 years experience within AS/400 environment

• Preferred – 2 years experience with ERP software

• Preferred - High Competency with customer service issues

• Preferred – High Competency with MS Word, Excel, PowerPoint, CRM Applications

• Preferred - Experience in customer care / support in fast paced environment

• Preferred – Experience in customer care in related industry

• Preferred – Experience with ERP software

PHYSICAL/ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate is regularly required to talk and/or hear.

• The associate frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms.

• The associate is occasionally required to stand and walk.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

• Required to safely operate a motor vehicle in a variety of conditions.

Not Specified
Customer Care Representative
🏢 Habasit
Salary not disclosed
Suwanee, GA 1 week ago

About Us

A career-defining opportunity

Habasit America, a subsidiary of the Swiss-based Habasit Group, has thrived for over 50 years thanks to our people and culture. We have seven locations across the US, including our regional headquarters in Suwanee, Georgia. At Habasit, we value quality, continuous improvement, and entrepreneurship—qualities that make this a great place to launch or grow your career. You won't just join any team—you'll be part of a highly collaborative, problem-solving group where your contributions truly matter.

Habasit America is a leader in conveyor and power transmission belting, supporting companies you rely on daily. Our belting solutions can be found in businesses in every industry, from major food processing companies to the treadmill belts at your local gym. Whether you're building, designing, or selling, you'll help keep businesses in motion.


Job Summary

As a Customer Care Representative at Habasit, you will assist customers by processing orders, handling quotes, and resolving inquiries. You'll communicate regularly with customers to keep them updated on their orders and work with internal teams to address any challenges. Your role is key to ensuring smooth operations and maintaining customer satisfaction in our fast-paced industry.


Essential Duties and Responsibilities

  • Provide professional, friendly customer assistance and resolve inquiries or complaints.
  • Process customer orders and quotes accurately and on time.
  • Proactively communicate order status, lead times, and delays to customers.
  • Address and resolve customer inquiries, such as out-of-stock situations or order discrepancies.
  • Handle returns, generate RMAs, and process corrective orders when needed.
  • Collaborate with internal teams, including production and shipping, to meet customer needs.
  • Support sales teams by assisting with customer requests and providing updates.
  • Identify opportunities to upsell or offer additional products to customers.
  • Manage relationships with key customer accounts.
  • Maintain thorough knowledge of company products, policies, and procedures.


Benefits We Offer

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Tuition assistance
  • Disability insurance
  • Competitive 401(k) with 100% employer match up to a 6% contribution
  • Gym membership reimbursement
  • Generous number of paid time off (PTO) days
  • A family-like atmosphere where your voice is heard
  • A sense of accomplishment in your daily work
  • Opportunities for promotions and career growth


What You Need to Be Successful

  • Preferred – High Competency with MS Word, Excel, PowerPoint, and CRM Applications
  • Preferred - High Competency with customer service inquiries
  • Preferred - Bachelor's Degree in Business Administration, Marketing, or a related field
  • Preferred - 5 years experience in customer service, sales, and/or marketing
  • Preferred – 2 years experience with ERP software

We Are an Equal Opportunity Employer

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements/preferences listed represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Hours are 8 AM to 5 PM / 4 days per week on-site

Not Specified
Customer Support Specialist (UKG)
Salary not disclosed
Duluth, GA 1 week ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.


About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting .


Position Summary

The Customer Support Specialist is responsible for providing expert-level support to clients using UKG Ready, with a strong emphasis on HR Core, Benefits Administration, system configuration, and ongoing maintenance. This role ensures clients receive high‐quality assistance with HRIS functionality, benefit plan setup, open enrollment processes, workflows, permissions, and reporting. This position works within a ticket‐based environment and requires strong analytical skills, excellent communication, and the ability to interpret client needs into correct system configurations


Essential Duties and Responsibilities

  • Serve as the primary resource for support related to UKG Ready HR and Benefits modules.
  • Review client-submitted tickets, gather requirements, and translate them into correct system updates or configurations.
  • Troubleshoot issues related to:
  • HR Core configuration
  • Benefits Administration (plan setup, rules, eligibility, deductions)
  • Open Enrollment configuration, testing, and deployment
  • Workflow routing and approval processes
  • Role permissions and security setup
  • Standard and custom reporting
  • Configure benefit plans including medical, dental, vision, FSA, HSA, 401(k), and other client-specific offerings.
  • Update and optimize HR settings, workflows, and security roles.
  • Provide training to clients or internal teams as needed on HR Core, Benefits, reporting, and workflows.
  • Assist with documentation, job aids, or internal knowledge articles to support consistent processes.
  • Collaborate with cross‐functional teams, including Payroll and Implementation, to resolve complex issues.
  • Escalate technical issues appropriately while maintaining ownership of client communication.
  • Regular attendance at the assigned work location for our corporate office locations is an essential job function. For team members who are located in or near the Chandler, AZ, or Duluth, GA offices, this is an in-office position.


Marginal Functions

  • Participate in internal projects, system enhancements, or testing initiatives as assigned.
  • Support process improvements and contribute to department efficiency initiatives.
  • Assist other team members during high‐volume periods, Open Enrollment season, or platform-wide changes.
  • Build, maintain, and promote relationships with team members, peers across disciplines, and all other company team members, ensuring effective coordination of communications and services affecting clients.
  • Attend webinars and training to stay up to date on best practices related to the company and department.
  • Complete projects and other duties as assigned by supervisor.
  • Represent the HRIS Support team in internal meetings or client calls when needed


Knowledge, Skills, and Abilities

  • Hands-on UKG Ready experience.
  • Strong understanding of HR operations and common benefit plan structures.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build positive working relationships.
  • In-depth knowledge of customer service best practices, ensuring consistent, high-quality support across all channels.
  • Demonstrated ability to manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
  • Advanced problem-solving and analytical abilities, with a focus on resolving issues efficiently and accurately.
  • Highly adaptable in fast-paced environments, able to respond effectively to shifting priorities and business needs.
  • Sound decision‐making abilities, including evaluating complex information and determining appropriate actions.
  • Maintaining professionalism and composure while working with a variety of personalities and situations.
  • Strong escalation management and innovative problem-solving skills, with a creative approach to overcoming challenges.
  • Must be coachable, open to receiving feedback for continuous improvement, and willing to share insights on process enhancements for the company.
  • Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed


Education & Experience

  • High school diploma or related experience required or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, or job training programs) preferred.
  • 2–5 years of experience supporting or administering UKG Ready (HR/Benefits focus).
  • Background in HRIS, HR operations, benefits administration, or related fields.
  • UKG Experience required.
Not Specified
Tech Manager, Engineering- MarTech
🏢 Macy's
Salary not disclosed
Johns Creek, GA 1 week ago

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Tech Manager, Engineering leads the development and integration of scalable software solutions that support Macy’s omni-channel strategy. This role drives innovation in technology and process, enabling high-performing teams to deliver impactful customer experiences across platforms. By fostering collaboration and technical excellence, the manager ensures alignment with enterprise architecture and strategic goals.

What You Will Do

  • Hire, coach, and mentor individuals to build a strong cross-functional organization
  • Architect and build scalable software solutions aligned with enterprise standards
  • Oversee software delivery, systems integration, and developer support tools
  • Collaborate with technical teams to implement architecture guidelines and strategies
  • Lead technology evaluations in partnership with cross-functional teams
  • Manage geographically distributed engineering scrum teams using agile and DevOps practices
  • Introduce innovative ideas to enhance customer outcomes and operational efficiency
  • Set measurable quality goals and foster continuous engineering improvement

Skills You Would Need

  • Software Architecture: Designs scalable, modern systems using best-in-class architectural patterns
  • Cloud Engineering: Implements cloud-native solutions with providers such as GCP
  • Infrastructure as Code: Utilizes tools like Terraform to automate infrastructure deployment
  • Front-End Development: Applies frameworks such as ReactJS and Angular for user-facing applications
  • Back-End Development: Develops robust services using Java and Spring frameworks
  • Data Management: Applies principles of data architecture, modeling, and governance
  • Agile Leadership: Leads scrum teams with agile methodologies and DevOps practices
  • Technical Communication: Translates complex technical concepts for diverse audiences
  • Project Ownership: Drives initiatives from concept to delivery with accountability and clarity

Who You Are

  • Experienced in leading software engineering teams and mentoring talent
  • Skilled in managing multiple projects and setting clear priorities
  • Adept at integrating third-party solutions such as MDM, ERP, or WMS
  • Comfortable working in a fast-paced, innovation-driven environment
  • Holds a Bachelor’s degree; Master’s degree preferred
  • Brings 8+ years of relevant technical experience
  • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
Not Specified
Litigation Attorney
Salary not disclosed
Duluth, GA 1 week ago

Our client is seeking an experienced Litigation Attorney to join our team. The ideal candidate will have a strong background in cases arising under the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and Telephone Consumer Protection Act (TCPA). Experience in collecting commercial debts and independently handling a defense litigation caseload is a plus.


The client is looking for someone who's got a book of business to bring over, not necessarily in the financial services arena.


Location: Atlanta, Georgia, metro area with remote work potential



Job Function:

Key Responsibilities:


- Handle and manage a defense litigation caseload independently.

- Litigate cases under FDCPA, FCRA, and TCPA.

- Provide legal counsel and support compliance functions for clients.

- Develop and implement creative legal solutions to complex problems.

- Communicate effectively with clients and team members.

- Stay updated on relevant state and federal laws and regulations.



Job Requirement:

Qualifications:


- Experience litigating FDCPA, FCRA, and TCPA cases.

- Proven track record in commercial debt collection.

- Proficiency in Microsoft 365 and typing.

- Strong independent working capabilities.

- Excellent problem-solving skills, creativity, and communication skills.

- Willingness to step outside comfort zones to maximize client satisfaction.

Not Specified
Part-Time Legal Assistant
Salary not disclosed
Duluth, GA 1 week ago

At GMKE, we know that great talent is the key to achieving the best outcomes for our clients and customers. For the last 18 years, our talented attorneys have built a distinguished reputation as unyielding advocates to insureds facing litigation and trusted partners to insurance companies seeking to responsibly manage liabilities.

We’ve done this by putting our mission at the center of everything we do, living our values, and taking a real approach to every case – resulting in consistently excellent outcomes in the courtroom.


Who We Are

Groth, Makarenko, Kaiser and Eidex is a premier civil defense firm in the Southeast building the future of insurance defense to ensure the best outcome for every carrier and every insured, in every case.

Our values – sincerely diligent, honorably competitive, accountable, client serving, and united in collaboration – shape the way we approach each case and every relationship, acting as our guiding light in all that we do. GMKE is more than just a firm; it’s a community of diverse, growth-minded people, each drawn to our dynamic environment and mission, as we expand our reach throughout the Southeast.


About The Role

GMKE is seeking a detail-oriented professional to support our insurance defense practice by managing post-settlement documentation and file closure. This position is responsible for following up with opposing counsel, claimants, and other relevant parties to obtain pending executed limited and/or general liability releases in a timely manner. Strong organizational skills, persistence in follow-up, and the ability to manage multiple matters efficiently are essential for success in this role.


Responsibilities

  • Monitor outstanding releases, maintain accurate communication records, and ensure that all required documentation is properly received and reviewed
  • Coordinate the finalization and closure of files in accordance with firm procedures and client requirements.


Qualifications

  • Meticulous attention to detail and organizational skills
  • Impeccable time management and prioritization skills
  • Excellent communication and professionalism
  • Ability to fluently move between systems and new technology


Diversity At GMKE

  • GMKE is committed to providing equal employment opportunities to all applicants and employees, fully complying with state, federal, and local laws that prohibit discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, or any other status protected by applicable law. We strive to build a team that reflects the diversity of the communities and clients we serve, recognizing that varied perspectives and experiences enhance both our workplace and our approach to client needs.
temporary
Commercial Lines Assistant Account Manager - Duluth, GA
Salary not disclosed
Duluth, Georgia 1 week ago

Commercial Lines Assistant Account Manager - Duluth, GA

The Company:

Grow your career with a rapidly growing insurance agency where dedication meets opportunity! We are actively seeking a motivated Commercial Lines Assistant Account Manager, a future leader ready to drive their professional growth and succeed. If you thrive on building strong client relationships and are passionate about translating complex commercial insurance into clear, actionable solutions for businesses, apply now!

What's in it for you?

  • Competitive base salary $55,000 - $75,000 depending on experience
  • Full suite of benefits, including health, dental, and vision coverage
  • 401(k) plan
  • Paid time off and paid company holidays

Key Qualifications:

  • At least 1 year of commercial lines insurance experience
  • Knowledge of various insurance coverages, products, and agency procedures
  • Property & Casualty Insurance License
  • You're comfortable using AMS/CRM systems like HawkSoft, Veruna, or EzLynx
  • Required: Korean and English bilingual fluency

Core Responsibilities:

  • Serve as the primary professional contact for clients and producers
  • Manage and process insurance documentation, including binders, endorsements, and policies
  • Ensure accurate file documentation by verifying critical information like premiums and policy numbers
  • Answer client questions about product coverage, pricing, and availability
  • Collaborate with internal teams to meet customer needs

Apply Now!

Why Insurance ReliefTM?

As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance ReliefTM works with brokers, carriers, and third-party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish, and then do our best to find meaningful opportunities.

Insurance ReliefTM provides ample opportunities for you to put your skills to work so if this position is not quite the fit for you please give us a call to hear about all of the other opportunities we have available.

Not Specified
Production Manager
Salary not disclosed
Norcross, Georgia 1 week ago

Night Food Production Manager

Location: Norcross, GA 30071

Schedule: 7:00 PM – 5:00 AM

Compensation: $90,000 – $110,000 base + 10% target bonus

Salary: $90,000 – $110,000 + 10% target bonus

Pay: Weekly

Benefits:

  • Three medical plan options
  • Two dental plan options
  • 401(k) with 4% dollar‐for‐dollar match and 6% at 50% match
  • PTO: 2 weeks at 1 year (negotiable for experienced hires)

Relocation: Not offered

SUMMARY

A high‐volume bakery operation is seeking a strong, autonomous Night Production Manager to lead overnight production activities at its Norcross, Georgia facility. This role serves as the senior operations leader on the night shift and works closely with the FSQA Supervisor to ensure safe, high‐quality, and efficient production.

With only two managers in the building overnight, the position requires sound judgment, calm decision‐making, and consistent follow‐through. The Night Production Manager owns execution—delivering the production plan, maintaining standards, and ensuring a disciplined, well‐documented handoff to the day shift.

This role is ideal for a leader who is comfortable working nights long‐term, thrives in a fast‐paced manufacturing environment, and excels at leading a predominantly Spanish‐speaking workforce.

WHAT SUCCESS LOOKS LIKE

  • Night shift consistently meets production, quality, and safety expectations
  • Issues are addressed and documented during the shift—not deferred
  • Frontline leaders operate with clarity, accountability, and strong communication
  • Food safety and quality standards are upheld without exception
  • Shift handoffs are organized, accurate, and professional
  • Team morale remains steady under pressure with clear direction and leadership

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

  • Serve as the senior operations leader on shift with full ownership of production execution
  • Deliver the production plan safely, efficiently, and in compliance with food safety standards
  • Lead and coach frontline leads and production teams with strong floor presence
  • Partner with FSQA Supervisor to ensure adherence to GMPs, sanitation, and customer requirements
  • Make real‐time decisions on staffing, sequencing, material flow, and downtime response
  • Escalate issues appropriately while demonstrating strong independent judgment
  • Conduct structured shift huddles and reinforce performance expectations
  • Maintain disciplined reporting of production output, labor, downtime, and waste
  • Coordinate with maintenance, warehouse, and route pulling teams to protect service levels
  • Provide thorough shift handoffs outlining performance, challenges, and open items
  • Reinforce core values of quality, dependability, and teamwork
  • Perform other duties as assigned within the scope of the role

KEY PERFORMANCE INDICATORS (Shift / Weekly)

  • Safety performance
  • Labor efficiency (productivity, overtime, staffing)
  • Waste / scrap percentage
  • Equipment efficiency and downtime reporting

BASIC & PREFERRED QUALIFICATIONS

Required

  • Minimum 5 years of manufacturing or food production experience
  • At least 2 years of direct leadership experience with people‐management responsibility
  • Demonstrated ability to operate independently and make sound decisions under pressure
  • Strong floor leadership presence and effective communication skills
  • Bilingual Spanish/English (required due to workforce composition)
  • Willingness to work nights long‐term; this is not a short‐term path to day shift
  • Proficiency with Microsoft Office applications

Preferred

  • Baking or high‐speed food production experience
  • Experience in food safety‐regulated environments (GMPs, SQF/BRCGS)
  • Experience with production reporting systems and downtime tracking tools
  • Structured problem‐solving or continuous improvement experience

ADDITIONAL SKILLS & ABILITIES

  • Calm, steady leadership style with strong follow‐through
  • High emotional intelligence with clear performance expectations
  • Ability to build trust while reinforcing standards
  • Strong organizational and documentation discipline
  • Comfortable being highly visible on the production floor for most of the shift
  • Ability to work extended shifts (10–12 hours) and weekends/holidays as needed

PHYSICAL REQUIREMENTS

  • Regularly required to stand, walk, reach, stoop, kneel, crouch, and communicate
  • Occasionally required to climb, balance, taste, or smell
  • Ability to lift 10–25 lbs regularly and up to 50+ lbs with assistance
  • Requires close, distance, color, peripheral, and depth vision
  • May require use of small tools, equipment, or occasional operation of a motor vehicle
Not Specified
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